Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Confluence
Score 8.1 out of 10
N/A
Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.
$6.40
per month per user
RWS Tridion Sites
Score 9.0 out of 10
N/A
RWS Tridion Sites provides web content management capabilities, connecting people, processes, and information across teams, brands, and markets, to deliver impactful online experiences globally. RWS Tridion Sites' DPX platform enables the use of either traditional or headless publishing. It includes advanced features such as automated personalization, multilingual capabilities and Semantic AI. The BluePrinting® technology at the core of RWS Tridion Sites simplifies reuse and…N/A
WordPress
Score 8.6 out of 10
N/A
Wordpress is an open-source publishing platform popular with bloggers, and a content management system, known for its simplicity and modifiability. Websites may host their own blogging communities, controlling and moderating content from a single dashboard.
$3
per month 6 GB storage
Pricing
Atlassian ConfluenceRWS Tridion SitesWordPress
Editions & Modules
Free
$0
Free for 10 Users
Standard
$6.40
per month per user
Premium
$12.30
per month per user
Data Center
220,000.00
40,001+ Users - Annually
Enterprise
Contact Sales
No answers on this topic
Personal
$4
per month 6 GB storage
Premium
$8
per month 13 GB storage
Business
$25
per month 50 GB storage
Commerce
$45
per month 50 GB storage
Enterprise
Contact for pricing
Offerings
Pricing Offerings
ConfluenceRWS Tridion SitesWordPress
Free Trial
YesNoNo
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional DetailsPrices shown here reflect prices for deployments with 100 users or less. The prices decrease wien the user base surpasses 100.Pricing for Business and Commerce plans vary on number of GB.
More Pricing Information
Community Pulse
Atlassian ConfluenceRWS Tridion SitesWordPress
Considered Multiple Products
Confluence
RWS Tridion Sites
Chose RWS Tridion Sites
It is a nuclear missile compared to the other handguns and knives on the market today. But it also requires nuclear technicians and expertise that a handgun doesn't require. Do you need to decimate your competition and you have the investment capabilities necessary to put a …
Chose RWS Tridion Sites
We didn't chose WordPress because can't handle the traffic we generate. Sitecore is what we are currently looking at and it looks like a much better alternative to Tridion.
WordPress
Chose WordPress
WordPress is easier to use than Drupal or Wix. Drupal still requires an IT back-end admin to upgrade the code and successfully manage the site. Wix provides full user control of the user experience but acts as a page builder vs. a content management system. All are good …
Features
Atlassian ConfluenceRWS Tridion SitesWordPress
Project Management
Comparison of Project Management features of Product A and Product B
Atlassian Confluence
7.1
158 Ratings
9% below category average
RWS Tridion Sites
-
Ratings
WordPress
-
Ratings
Task Management7.2126 Ratings00 Ratings00 Ratings
Gantt Charts7.912 Ratings00 Ratings00 Ratings
Scheduling7.221 Ratings00 Ratings00 Ratings
Workflow Automation6.490 Ratings00 Ratings00 Ratings
Mobile Access6.8117 Ratings00 Ratings00 Ratings
Search6.9156 Ratings00 Ratings00 Ratings
Visual planning tools7.2126 Ratings00 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Atlassian Confluence
7.9
158 Ratings
1% below category average
RWS Tridion Sites
-
Ratings
WordPress
-
Ratings
Chat6.415 Ratings00 Ratings00 Ratings
Notifications8.2155 Ratings00 Ratings00 Ratings
Discussions7.8148 Ratings00 Ratings00 Ratings
Surveys7.015 Ratings00 Ratings00 Ratings
Internal knowledgebase9.0149 Ratings00 Ratings00 Ratings
Integrates with GoToMeeting6.03 Ratings00 Ratings00 Ratings
Integrates with Gmail and Google Hangouts9.37 Ratings00 Ratings00 Ratings
Integrates with Outlook9.610 Ratings00 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Atlassian Confluence
7.7
157 Ratings
4% below category average
RWS Tridion Sites
-
Ratings
WordPress
-
Ratings
Versioning8.2136 Ratings00 Ratings00 Ratings
Video files6.8104 Ratings00 Ratings00 Ratings
Audio files6.896 Ratings00 Ratings00 Ratings
Document collaboration8.4152 Ratings00 Ratings00 Ratings
Access control8.7147 Ratings00 Ratings00 Ratings
Advanced security features8.3114 Ratings00 Ratings00 Ratings
Integrates with Google Drive5.947 Ratings00 Ratings00 Ratings
Device sync8.485 Ratings00 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Atlassian Confluence
-
Ratings
RWS Tridion Sites
9.0
9 Ratings
9% above category average
WordPress
8.1
159 Ratings
1% below category average
Role-based user permissions00 Ratings9.09 Ratings8.1159 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Atlassian Confluence
-
Ratings
RWS Tridion Sites
9.1
8 Ratings
16% above category average
WordPress
7.9
134 Ratings
2% above category average
API00 Ratings8.36 Ratings7.9124 Ratings
Internationalization / multi-language00 Ratings10.07 Ratings7.8103 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
Atlassian Confluence
-
Ratings
RWS Tridion Sites
8.5
8 Ratings
8% above category average
WordPress
8.1
166 Ratings
4% above category average
WYSIWYG editor00 Ratings8.08 Ratings7.8151 Ratings
Code quality / cleanliness00 Ratings8.07 Ratings7.3152 Ratings
Admin section00 Ratings9.08 Ratings8.3164 Ratings
Page templates00 Ratings9.08 Ratings8.7160 Ratings
Library of website themes00 Ratings8.24 Ratings8.6162 Ratings
Mobile optimization / responsive design00 Ratings9.07 Ratings8.5161 Ratings
Publishing workflow00 Ratings9.08 Ratings8.1154 Ratings
Form generator00 Ratings8.33 Ratings7.1131 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
Atlassian Confluence
-
Ratings
RWS Tridion Sites
7.6
8 Ratings
2% above category average
WordPress
8.2
164 Ratings
9% above category average
Content taxonomy00 Ratings9.07 Ratings8.1142 Ratings
SEO support00 Ratings9.06 Ratings7.9148 Ratings
Bulk management00 Ratings9.08 Ratings7.5125 Ratings
Availability / breadth of extensions00 Ratings8.35 Ratings9.2152 Ratings
Community / comment management00 Ratings3.03 Ratings8.2152 Ratings
User Ratings
Atlassian ConfluenceRWS Tridion SitesWordPress
Likelihood to Recommend
8.3
(174 ratings)
9.9
(22 ratings)
8.6
(203 ratings)
Likelihood to Renew
9.4
(22 ratings)
6.3
(15 ratings)
4.4
(38 ratings)
Usability
8.1
(62 ratings)
8.5
(2 ratings)
8.1
(50 ratings)
Availability
9.0
(3 ratings)
-
(0 ratings)
9.5
(3 ratings)
Performance
8.0
(5 ratings)
-
(0 ratings)
8.6
(2 ratings)
Support Rating
5.4
(25 ratings)
-
(0 ratings)
10.0
(11 ratings)
In-Person Training
-
(0 ratings)
-
(0 ratings)
7.0
(1 ratings)
Online Training
-
(0 ratings)
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
8.8
(4 ratings)
-
(0 ratings)
9.0
(10 ratings)
Configurability
6.0
(1 ratings)
-
(0 ratings)
10.0
(1 ratings)
Ease of integration
8.0
(4 ratings)
-
(0 ratings)
8.0
(1 ratings)
Product Scalability
8.0
(2 ratings)
-
(0 ratings)
10.0
(1 ratings)
Vendor post-sale
8.0
(1 ratings)
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
8.0
(1 ratings)
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Atlassian ConfluenceRWS Tridion SitesWordPress
Likelihood to Recommend
Atlassian
It is well suited due to the below reasons 1. Easy collaboration between teams 2. Strong integration with other applications 3. Centralized documentation among teams and within the organisation 4. Project planning and report sharing 5. Employee onboarding is easier and maintain HR policies very well. Less appropriate in below scenarios When this is being used as a main tool for communication rather than its purpose of collaboration.
Read full review
RWS Group
Love the product and I really like how we use it for public sites. The only negative aspect is that it is just hard to find Tridion devs that understand the tool, grasp .net, react, and understand the blueprint, etc.
Read full review
Automattic
Wordpress is a great solution for a website of nearly any type. It may not be as suitable if a fully custom solution or app is needed, and it does have some limitations when it comes to connecting it to external products (especially if the product doesn't have any support from a native system), and it does require a lot of testing. Multiple plugins in one install are common but also increase the risk of conflicts, and when those do occur, it can be exceptionally time-consuming and tedious to identify what is causing the issue. As third parties create many plugins, you're also at risk with each potential security breach, which needs to be kept in mind. I would be cautious to use WordPress to store any sort of sensitive PPI. That said, it's a wonderful, easily customizable solution for many, many different types of websites and can allow even inexperienced client users with low-tech knowledge to update basics.
Read full review
Pros
Atlassian
  • Cross product linking - If you use other Atlassian products then Atlassian Confluence is a no-brainer for your source of documentation, knowledge management etc. You can show previews of the linked asset natively E.g. showing a preview of a JIRA ticket in a Atlassian Confluence page.
  • Simple editing - Though the features available may not be super complex right now, this does come with the benefit of making it easy to edit and create documents. Some documentation editors can be overwhelming, Atlassian Confluence is simple and intuitive.
  • Native marketplace - If you want to install add-ons to your Atlassian Confluence space it's really easy. Admins can explore the Atlassian marketplace natively and install them to your instance in a few clicks. You can customise your Atlassian Confluence instance in many different ways using add-ons.
Read full review
RWS Group
  • Makes it easy to spin up a new site quickly
  • Allows for numerous users to work on the same site without conflicting with each other's changes
  • Allows you to unpublish changes or revert to old versions if you make a mistake
  • Allows you to time publishing actions (for example, you can set it to happen overnight)
Read full review
Automattic
  • Easy to use User Interface
  • Coding / Plugin Implementation is awesome
  • There's always a solution available for the platform
  • Security is easy to use and robust
  • Implementation with 3rd party platforms, such as Google's variety of tools
  • Can download and host on your own server or use their hosted servers
Read full review
Cons
Atlassian
  • UI Design is very simplistic and basic could make use of more visually interesting colour choices, layout choices, etc.
  • Under the 'Content' menu, it defaults to having a landing page for all L1 and L2 category pages. Meaning as long as the broader content category has a sub-category, it still creates a separate landing page. In my team's case, this often creates blank pages, as we only fill out the page at the lowest sub-category (L3).
  • Hyperlinks are traditionally shown as blue, however, this results into very monotonously blue pages in cases where a lot of information is being linked.
Read full review
RWS Group
  • Tridion is complicated in enough ways that it makes it difficult to train new users. Therefore, we have to limit the number of people with access to the system since we have not yet implemented Workflow.
  • When something goes wrong (items fail to publish, or there is unexpected behavior with components), there is little explanation provided that would point us in the right direction to troubleshoot. As a result, content Authors and Editors have to frequently ask for IT assistance.
Read full review
Automattic
  • WordPress breaks often so you need to have someone who understands how to troubleshoot, which can take time and money.
  • Some plugins are easier to customize than others, for example, some don't require any coding knowledge while others do. This can limit your project if you are not a coder.
  • WordPress can be easily hacked, so you also need someone who can ensure your sites are secure.
Read full review
Likelihood to Renew
Atlassian
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Read full review
RWS Group
I am giving this a semi-high rating because we have already got Tridion up and running and we are still in the process of moving the sites over to Tridion. It is unlikely we will be moving things to a new CMS AGAIN in the near future as the cost to get Tridion was high.
Read full review
Automattic
The complications we have and the lack of support. Every plugin has a differente team of support in charge and make one plugin work with the other one always affects the website performance. It's a thousand times better to have only one provider with all functionalities included unless you are an expert web developer or have a team dedicated to it
Read full review
Usability
Atlassian
Atlassian Confluence is a great tool for project management, especially for internal documentation. It has a minimum governance requirement to use its full power. Also, it is a little pricy to unlock its full power as well, so it is not recommended for companies with a low budget in my opinion.
Read full review
RWS Group
The editor user interface is very user friendly and in-site editing makes simple updates fast and easy. The extensibility of Tridion is a big plus and the ability to add our own options into the default Tridion interface helps us integrate with external systems. Finally, the user permissions and security system helps us deploy it within our large organization.
Read full review
Automattic
Extremely easy to use and train users. It took very little time to get everyone trained and onboarded to start using WordPress. Anytime we had any issues, we were able to find an article or video to help out or we were able to contact support. The menu options are well laid out so it is easy to find what you are looking for.
Read full review
Reliability and Availability
Atlassian
I do not recall having outages or applications error so far, very reliable and available.
Read full review
RWS Group
No answers on this topic
Automattic
Anyone can visit WordPress.org and download a fully functional copy of WordPress free of charge. Additionally, WordPress is offered to users as open-source software, which means that anyone can customize the code to create new applications and make these available to other WordPress users.
Read full review
Performance
Atlassian
We never worked against the tide while using Confluence. Everything loads considerably fast, even media components like videos (hosted on the platform or embed external videos from Youtube, for example). We are not using heavy media components a lot, but in the rare occasion we happen to use one we have no problems whatsoever.
Read full review
RWS Group
No answers on this topic
Automattic
Mostly, any performance issues have to do with using too many plugins and these can sometimes slow down the overall performance of your site. It is very tempting to start adding lots of plugins to your WordPress site, however, as there are thousands of great plugins to choose from and so many of them help you do amazing things on your site. If you begin to notice performance issues with your WordPress site (e.g. pages being slow to load), there are ways to optimize the performance of your site, but this requires learning the process. WordPress users can learn how to optimize their WordPress sites by downloading the WPTrainMe WordPress training plugin (WPTrainMe.com) and going through the detailed step-by-step WordPress optimization tutorials.
Read full review
Support Rating
Atlassian
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
Read full review
RWS Group
No answers on this topic
Automattic
I give this rating, which I believe to be a great rating for a community based support system that's surrounding it. Most platforms and products have their own, and as WordPress does have their own team that help here and there, a lot of it's handled by community involvement with dedicated users who are experts with the system who love to help people.
Read full review
In-Person Training
Atlassian
No answers on this topic
RWS Group
No answers on this topic
Automattic
Varies by the person providing training. High marks as it's incredibly easy to find experienced individuals in your community to provide training on any aspect of WordPress from content marketing, SEO, plugin development, theme design, etc. Less than 10 though as the training is community based and expectations for a session you find may fall short.
Read full review
Online Training
Atlassian
No answers on this topic
RWS Group
No answers on this topic
Automattic
It is very easy to find online resources to learn how to do just about anything with WordPress.
Read full review
Implementation Rating
Atlassian
Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
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RWS Group
No answers on this topic
Automattic
WordPress is not a great solution if you have: 1) A larger site with performance / availability requirements. 2) Multiple types of content you want to share - each with its own underlying data structure. 3) Multiple sites you need to manage. For very small sites where these needs are not paramount, WordPress is a decent solution
Read full review
Alternatives Considered
Atlassian
We chose Atlassian Confluence over SharePoint because it's much more user-friendly and intuitive. Atlassian Confluence makes collaboration and knowledge sharing easier with its simpler interface and better search. While SharePoint can be powerful, it often feels clunky and complex, making it harder for our team to actually use it.
Read full review
RWS Group
It is a nuclear missile compared to the other handguns and knives on the market today. But it also requires nuclear technicians and expertise that a handgun doesn't require. Do you need to decimate your competition and you have the investment capabilities necessary to put a nuclear missile into the sky? Then definitely do it. Especially if you need a very good multi-lingual blueprint provider like Tridion.
Read full review
Automattic
WordPress isn't as pretty or easy to use as certain competitors like Jimdo, Squarespace or HubSpot, but it makes up for it with its affordability, familiarity and the ability to find quality outside help easily. The same can't be said for certain competitors, as you might need to find an expert and it could get costly.
Read full review
Scalability
Atlassian
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
Read full review
RWS Group
No answers on this topic
Automattic
WordPress is completely scalable. You can get started immediately with a very simple "out-of-the box" WordPress installation and then add whatever functionality you need as and when you need it, and continue expanding. Often we will create various WordPress sites on the same domain to handle different aspects of our strategy (e.g. one site for the sales pages, product information and/or a marketing blog, another for delivering products securely through a private membership site, and another for running an affiliate program or other application), and then ties all of these sites together using a common theme and links on each of the site's menus. Additionally, WordPress offers a multisite function that allows organizations and institutions to manage networks of sites managed by separate individual site owners, but centrally administered by the parent organization. You can also expand WordPress into a social networking or community site, forums, etc. The same scalability applies to web design. You can start with a simple design and then scale things up to display sites with amazing visual features, including animations and video effects, sliding images and animated product image galleries, elements that appear and fade from visitor browsers, etc. The scaling possibilities of WordPress are truly endless.
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Return on Investment
Atlassian
  • We totally rely on this tool since a decade now and despite being so much transition in our company it has served us well in those transitions
  • Many times, during security audits we are asked to showcase our readiness for various compliance points and confluence helps us a lot in maintaining that
  • Talking about Confluence in front of clients and customers gives us an upper hand that we are up to date with latest trend and technologies and tools for our RnD planning and management
Read full review
RWS Group
  • SDL is a very complex system. Creating custom components by external vendors turned out to be expensive.
  • The learning curve is very slow, so training takes a lot of time and cost.
  • The revamped corporate site looks clean, modern, and is mobile-friendly.
Read full review
Automattic
  • Allowed us to being all websites under a single umbrella, saving costs on similar products.
  • It's increased our website turn time and made us faster and more efficient at launching websites.
  • Edits and tweaks happen much faster as we have a customized environment.
Read full review
ScreenShots