Atlassian Jira vs. Azure DevOps Server

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Atlassian Jira
Score 8.3 out of 10
N/A
Atlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.
$9
per month per user
Azure DevOps Server
Score 8.4 out of 10
N/A
Azure DevOps Server (formerly Team Foundation Server, or TFS) is the on-premise version of Azure DevOps. To license Azure DevOps Server an Azure DevOps license and a Windows operating system license (e.g. Windows Server) for each machine running Azure DevOps Server.N/A
Pricing
Atlassian JiraAzure DevOps Server
Editions & Modules
Standard
$9
per month per user
Premium
$17
per month per user
Enterprise
Contact Sales
per year
No answers on this topic
Offerings
Pricing Offerings
Atlassian JiraAzure DevOps Server
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsHigher volume teams may qualify buyers for a discount.
More Pricing Information
Community Pulse
Atlassian JiraAzure DevOps Server
Considered Both Products
Atlassian Jira
Chose Atlassian Jira
Integration with 3rd party plugins works really well and improves the feature set of JIRA itself. We combine JIRA together with BigBrassBand's git module and bug reports from Usersnap, which help greatly, because of the attached screenshot.
Team Foundation Server was very hard …
Chose Atlassian Jira
Jira Software works for many development environments, has custom workflows, is friendly, stable, robust, and can be integrated with the most recognized DevOps tools on the market.

Chose Atlassian Jira
Each application comes with their advantages. Jira Software is one for the tools famous among our Post Market Surveillance and Engineering teams due to its simple application structure. Provide easy tracking and navigation through the tool which helps with monitoring more …
Chose Atlassian Jira
JIRA Licensing. Better Support.
Chose Atlassian Jira
Jira is easy to use for less technical work professionals, while Azure and GitHub [take] more time to learn how to use effectively. For large firms with multiple business and technology teams collaborating, Jira Software is a great tool for first time Agile users and …
Chose Atlassian Jira
TFS has a feature to put requirements on estimates, but it's really not visual (not for account managers or PMs). It's not easy to use whereas Jira in very easy to use.
Chose Atlassian Jira
Previously I have used TFS and Rally. JIRA is very simple to use and has lots of features compared to these two and other tools available in the market. The ability to integrate other tools is much easier in JIRA. It is also robust, scalable and has a good number of add-ons to …
Chose Atlassian Jira
We tried using TFS for couple of weeks but most of us use to feel that it's very difficult to use compare to JIRA.
Chose Atlassian Jira
TFS was very odd and cumbersome. Hard to understand where everything went and felt too much like a gant chart. Also very tough to get any non IT department to use and figure out. No ability to configure like you can with Jira. Also used homegrown solution which had same issues …
Chose Atlassian Jira
JIRA is the ultimate in project management software. Nothing else out there comes close to a complete solution that is customization the way you want, and integrates with almost every other application out there.
You can write custom reports, you can set up workflows the way you …
Chose Atlassian Jira
I've used Microsoft Team Foundation Server and will never use it again. It does anything you would want if you have a century to configure it. It's also just not very friendly to agile project management or supporting Product Management needs.

Pivotal is a great simple tool for …
Chose Atlassian Jira
From my previous experience JIRA is very close to Team Foundation Server in terms of issue and task tracking and I still like Team Foundation Server better. But we're not working with the Microsoft platform in our organization so JIRA is by far the best for our purposes. We are …
Azure DevOps Server
Chose Azure DevOps Server
Because of the microsoft ecosystem and the product is also build on ms services cloud which uses azure internal services so it is easy to integrate.
more reliant support available for the microsoft services because of the well established user community of the product and …
Chose Azure DevOps Server
In my opinion, DevOps covers the development process end to end way better than Jira or GitHub. Both competitors are nice in their specific fields but DevOps provides a more comprehensive package in my opinion. It is still crazy to see that the whole suite can be used for free. …
Chose Azure DevOps Server
I was new to the agile methodology when it was first introduced to the Enterprise. Different project teams opted to leverage different project management tools, two of the most common being Jira and DevOps. For someone overcoming a huge learning curve already, I felt that …
Chose Azure DevOps Server
Overall Atlassian products seem to be less stable. Azure DevOps [Server (formerly Team Foundation Server)] also has Test Center and Build functionality built in. This prevents needing a handful of separate products loosely coupled together to get a comprehensive solution to …
Chose Azure DevOps Server
I've used and currently use Jira, which is a similar software to Azure DevOps Server. Azure DevOps Server is more detailed and comprehensive than Jira. They both offer many of the same features and capabilities but Azure has a better overall interface and is more in-depth. It …
Chose Azure DevOps Server
TFS tool by default comes with a git version control repository which offers centralized TFVC and distributed git version control.
Chose Azure DevOps Server
Microsoft Azure DevOps is the one that integrates everything you can possibly use and provides a solution that eases your developing process. It has a strong support community and well-written documentation. No matter what you do, you will always find the right pipeline. It is …
Chose Azure DevOps Server
Azure DevOps server has quite an upper hand while we compare it with other tools in the market. Its not just a tool in fact its been a complete suit. If we look out at other products available as alternative options to Azure DevOps Server, they are meant for a specific purpose …
Chose Azure DevOps Server
TFS gives and edge over JIRA for inbuilt version controlling that TFS has. TFS provides a GIT version control repository that offers centralized TFVC and distributed GIT Version control. Version controlling is a key feature that promoted TFS over JIRA in the implementation of a …
Chose Azure DevOps Server
TFS can be used for both version control and also for tracking items.
Chose Azure DevOps Server
Git and GitHub are very popular right now and they are OK. But they do not integrate automated Testing and Building... The Work Item Management of Jira is about as complicated as the one of TFS so we use Trello. The other Source Control Systems are more complex to use because …
Chose Azure DevOps Server
JIRA is possible more popular than TFS, but TFS is great for Microsoft Shops.
Chose Azure DevOps Server
The JIRA integration with Bitbucket is a little nicer for sure, since they're both Atlassian products. Still, the Visual Studio and Azure integration with TFS made this a no-brainer for me.

Price-wise they are similar but you get a lot more with your TFS subscription. For the …
Chose Azure DevOps Server
TFS is more robust; JIRA is more user friendly for management
Chose Azure DevOps Server
TFS is less cluttered.
Chose Azure DevOps Server
TFS integrates with all other aspects of ALM out of the box; build, code repositories, testing, etc.
Chose Azure DevOps Server
I've used a number of different project management/bug tracking systems over the years. In addition to JIRA, Bugzilla, and Basecamp I've also dealt with in-house bug tracking systems, which were by far the worst as we couldn't keep up with features and browser updates we …
Features
Atlassian JiraAzure DevOps Server
Project Management
Comparison of Project Management features of Product A and Product B
Atlassian Jira
7.8
36 Ratings
1% above category average
Azure DevOps Server
-
Ratings
Task Management8.835 Ratings00 Ratings
Resource Management7.734 Ratings00 Ratings
Gantt Charts7.225 Ratings00 Ratings
Scheduling7.733 Ratings00 Ratings
Workflow Automation8.134 Ratings00 Ratings
Team Collaboration8.535 Ratings00 Ratings
Support for Agile Methodology8.936 Ratings00 Ratings
Support for Waterfall Methodology7.930 Ratings00 Ratings
Document Management6.930 Ratings00 Ratings
Email integration8.031 Ratings00 Ratings
Mobile Access7.126 Ratings00 Ratings
Timesheet Tracking7.626 Ratings00 Ratings
Change request and Case Management8.027 Ratings00 Ratings
Budget and Expense Management7.019 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Atlassian Jira
7.5
21 Ratings
3% below category average
Azure DevOps Server
-
Ratings
Quotes/estimates7.517 Ratings00 Ratings
Invoicing7.813 Ratings00 Ratings
Project & financial reporting7.219 Ratings00 Ratings
Integration with accounting software7.516 Ratings00 Ratings
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Atlassian JiraAzure DevOps Server
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Score 9.1 out of 10
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User Ratings
Atlassian JiraAzure DevOps Server
Likelihood to Recommend
8.3
(221 ratings)
9.0
(48 ratings)
Likelihood to Renew
8.5
(37 ratings)
10.0
(1 ratings)
Usability
7.8
(62 ratings)
6.0
(4 ratings)
Availability
8.0
(4 ratings)
-
(0 ratings)
Performance
8.0
(2 ratings)
-
(0 ratings)
Support Rating
8.0
(24 ratings)
8.4
(10 ratings)
In-Person Training
8.0
(1 ratings)
-
(0 ratings)
Online Training
8.0
(2 ratings)
-
(0 ratings)
Implementation Rating
9.0
(1 ratings)
8.0
(1 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(9 ratings)
9.0
(2 ratings)
Product Scalability
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Atlassian JiraAzure DevOps Server
Likelihood to Recommend
Atlassian
Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
Read full review
Microsoft
Azure DevOps is good to use if you are all-in on the Microsoft Azure stack. It's fully integrated across Azure so it is a point-and-click for most of what you will need to achieve. If you are new to Azure make sure you get some outside experience to help you otherwise it is very easy to overcomplicate things and go down the wrong track, or for you to manually create things that come out of the box.
Read full review
Pros
Atlassian
  • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
  • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
  • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
Read full review
Microsoft
  • Reporting Integration- Azure boards provides Kanban and other dashboard, their templates for easy management of project.
  • Project Pipeline- easy integration and development of CI/CD pipelines, helped in testing, releasing project artifacts.
  • Version Control- Integration with Git and code IDE made it easy to share, review our code, fix bugs and do testing.
Read full review
Cons
Atlassian
  • The interface is not intuitive to learn for new users
  • JQL is similarly challenging for newbies
  • It's possible to accidentally move issues from one sprint to another without realizing your mistake
  • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
Read full review
Microsoft
  • Can add more build templates for specific technology requirements
  • Can have more features in dashboards which can help dev teams stream line their tasks and priorities
  • Can have raise alarm feature in case of any sort of failure in devops pipeline execution
Read full review
Likelihood to Renew
Atlassian
This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
Read full review
Microsoft
Because we are a Microsoft Gold Partner we utilize most of their software and we have so much invested in Team Foundation Server now it would take a catastrophic amount of time and resources to switch to a different product.
Read full review
Usability
Atlassian
The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
Read full review
Microsoft
For standard users the interface is friendly. but if you are a manager some tools are a little confusing to use, like the query system that you always need to create from scratch. Templates should be more helpful for queries and for standard procedures that you need to duplicate PBIs over time. The search history of Work Items is a little painful to use.
Read full review
Reliability and Availability
Atlassian
Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
Read full review
Microsoft
No answers on this topic
Performance
Atlassian
Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
Read full review
Microsoft
No answers on this topic
Support Rating
Atlassian
I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
Read full review
Microsoft
I have not had to use the support for Azure DevOps Server. There have never been any issues where I was not able to figure it out or quickly resolve. Our Scrum Master has used support before though, and the service has always been prompt and clear with a customer-focus
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In-Person Training
Atlassian
Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
Read full review
Microsoft
No answers on this topic
Online Training
Atlassian
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
Read full review
Microsoft
No answers on this topic
Implementation Rating
Atlassian
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
Read full review
Microsoft
Do research beforehand and, if possible, do a trial run before implementing into production environment.
Read full review
Alternatives Considered
Atlassian
monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
Read full review
Microsoft
In my opinion, DevOps covers the development process end to end way better than Jira or GitHub. Both competitors are nice in their specific fields but DevOps provides a more comprehensive package in my opinion. It is still crazy to see that the whole suite can be used for free. The productivity increase we realized with DevOps is worth real money!
Read full review
Contract Terms and Pricing Model
Atlassian
Product is rellay good but pricing part I am not aware
Read full review
Microsoft
No answers on this topic
Scalability
Atlassian
Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
Read full review
Microsoft
No answers on this topic
Return on Investment
Atlassian
  • Atlassian Jira's robust workflow automation has boosted team efficiency, shortening delivery cycles and driving a positive ROI through improved project management.
  • Its advanced reporting and integration capabilities have enabled data-driven decisions, aligning operations with key business objectives.
  • However, the steep learning curve can delay adoption, potentially hindering short-term ROI.
Read full review
Microsoft
  • It has streamlined the pipeline and project management for our agile effort.
  • It has helped our agile team get organized since that is a new methodology being leveraged within the Enterprise.
  • The calendar has improved visibility into different OOOs across the project team since we all come from different departments across the larger organization.
Read full review
ScreenShots