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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atlassian Jira

    Score8.4 out of 10
    N/AAtlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

    $9

    per month per user

    Backlog

    Score8.6 out of 10
    N/ABacklog is a project management and bug tracking tool for teams that want higher productivity, greater visibility, and simple project tracking. Development teams can work together with Design, Marketing, IT, and more. Backlog is designed to get everyone on track by organizing work, teammates, projects and tasks. The activity feed and watchlist are designed to help users keep an eye on relevant work and deadlines. Gantt charts and burndown charts are designed to help users visualize project…N/A

    Zenhub

    Score7.3 out of 10
    N/AZenHub is a project management solution that runs native within GitHub with collaboration boards, file sharing, and pipeline selection.

    $8.33

    per month per user

    Pricing
    Atlassian JiraBacklogZenhub
    Editions & Modules
    Standard
    $9
    per month per user
    Premium
    $17
    per month per user
    Enterprise
    Contact Sales
    per year
    No answers on this topic
    Free
    $0
    Growth
    $8.33
    per month per user
    Growth
    $8.33
    per month per user
    Enterprise
    Contact us
    Enterprise
    Contact us
    Offerings
    Pricing Offerings
    Atlassian JiraBacklogZenhub
    Free Trial
    YesYesYes
    Free/Freemium Version
    YesYesYes
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsHigher volume teams may qualify buyers for a discount.—The listed prices are per user, per month when billed annually.
    More Pricing Information
    Community Pulse
    Atlassian JiraBacklogZenhub
    Considered Multiple Products
    Atlassian
    Chose Atlassian Jira
    I've used Microsoft Team Foundation Server and will never use it again. It does anything you would want if you have a century to configure it. It's also just not very friendly to agile project management or supporting Product Management needs.

    Pivotal is a great simple tool for …
    Incentivized
    Chose Atlassian Jira
    JIRA has lots of features and has actually suited up well in the enterprise level. The level of security integration is also very apt as per our requirement, hence it had an edge over Trello in our case.
    Incentivized
    Chose Atlassian Jira
    Previously I have used TFS and Rally. JIRA is very simple to use and has lots of features compared to these two and other tools available in the market. The ability to integrate other tools is much easier in JIRA. It is also robust, scalable and has a good number of add-ons to …
    Incentivized
    Chose Atlassian Jira
    We remain with JIRA even though our umbrella company is fully invested with ServiceNow(SNOW) as SNOW has just a portion of the utility of JIRA when it comes to agile development. SNOW also requires advanced technicians and an entire support team to maintain, whereas JIRA's …
    Incentivized
    Chose Atlassian Jira
    Personally I would prefer a simpler tool, the decision to use JIRA had been made prior to my joining the team.
    Incentivized
    Nulab, Inc.
    Chose Backlog
    All of them have their own uniqueness.
    Incentivized
    Zenhub
    Chose Zenhub
    Zenhub is purpose built for Github users and provides just the tools you need to run Agile sprints without any extra complexity or fluff. Azure is a much more "enterprise" solution in which you drown in all of the available options, very similar story with Jira (pricing is also …
    Incentivized
    Chose Zenhub
    It is more cost-effective and easier user interface.
    Incentivized
    Chose Zenhub
    Way better than competition if you use github because it seamlessly integrates without doing anything. You don't need to duplicate your issues, etc. As long as your devs already use github and github issues this will be a no brainer and simple to implement. With JIRA or Trello …
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    138 Answers
    No answers on this topic
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    121 Answers
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    136 Answers
    No answers on this topic
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    71 Answers
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    91 Answers
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
    Features
    Atlassian JiraBacklogZenhub
    Project Management
    Comparison of Project Management features of Atlassian Jira and Backlog and Zenhub
    Feature
    Atlassian Jira
    7.8
    66 Ratings
    2% above category average
    Backlog
    7.0
    3 Ratings
    9% below category average
    Zenhub
    7.3
    10 Ratings
    5% below category average
    Task Management8.765 Ratings10.03 Ratings8.010 Ratings
    Resource Management7.963 Ratings00 Ratings7.34 Ratings
    Gantt Charts7.149 Ratings7.03 Ratings6.34 Ratings
    Scheduling7.858 Ratings10.03 Ratings9.13 Ratings
    Workflow Automation7.861 Ratings00 Ratings6.37 Ratings
    Team Collaboration8.564 Ratings10.03 Ratings7.010 Ratings
    Support for Agile Methodology8.765 Ratings00 Ratings8.010 Ratings
    Support for Waterfall Methodology7.950 Ratings5.03 Ratings1.01 Ratings
    Document Management6.954 Ratings10.03 Ratings5.43 Ratings
    Email integration7.855 Ratings3.03 Ratings8.33 Ratings
    Mobile Access7.044 Ratings1.03 Ratings7.93 Ratings
    Timesheet Tracking7.744 Ratings00 Ratings10.01 Ratings
    Change request and Case Management8.149 Ratings00 Ratings9.72 Ratings
    Budget and Expense Management7.136 Ratings00 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Atlassian Jira and Backlog and Zenhub
    Feature
    Atlassian Jira
    7.7
    40 Ratings
    0% above category average
    Backlog
    -
    Ratings
    Zenhub
    9.0
    1 Ratings
    16% above category average
    Quotes/estimates7.732 Ratings00 Ratings10.01 Ratings
    Invoicing8.125 Ratings00 Ratings00 Ratings
    Project & financial reporting7.436 Ratings00 Ratings8.01 Ratings
    Integration with accounting software7.427 Ratings00 Ratings00 Ratings
    Best Alternatives
    Atlassian JiraBacklogZenhub
    Small Businesses
    Any.do
    Score8 out of 10
    Any.do
    Score8 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Atlassian JiraBacklogZenhub
    Likelihood to Recommend
    8.3
    (254 ratings)
    9.0
    (3 ratings)
    7.3
    (10 ratings)
    Likelihood to Renew
    8.6
    (37 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Usability
    7.8
    (79 ratings)
    10.0
    (1 ratings)
    7.0
    (4 ratings)
    Availability
    8.0
    (4 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (24 ratings)
    8.0
    (1 ratings)
    8.3
    (2 ratings)
    In-Person Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (9 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    Atlassian JiraBacklogZenhub
    Likelihood to Recommend
    Atlassian
    Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
    Incentivized
    Read full review
    Nulab, Inc.
    ticket management
    Read full review
    Zenhub
    If you have more than 2 developers this thing is basically a requirement within github to manage sprints if you use agile methodology. Why use a different website entirely when you can run your entire board right from github itself? I've tried other solutions but basing everything on github issues makes it so no duplicate work has to take place. If the UX quirks and mobile were fixed this would be 10/10 for me! If you're only one or two devs on a team it may be overkill to use, but if you're going to scale it's better to put the process in early.
    Incentivized
    Read full review
    Pros
    Atlassian
    • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
    • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
    • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
    Incentivized
    Read full review
    Nulab, Inc.
    • Backlog is one of the best management and collaboration tools available in the market for better managing of resources at the workplace.
    • I have been using this platform for a very long time and it has been helping me a lot to manage the business processes, manage employees, managing leads on different projects, and coordinating with colleagues.
    • It has been helping me a lot to check the issue in the project completion.
    • It gives me real-time status on the project/gives right insights of the system.
    Incentivized
    Read full review
    Zenhub
    • ZenHub has a lot of basic functionality, so that limits the complexity of the application
    • The ability to provide user defined labels and customize pipelines provides flexibility
    • The integration with GitHub provides a seamless process
    Incentivized
    Read full review
    Cons
    Atlassian
    • The interface is not intuitive to learn for new users
    • JQL is similarly challenging for newbies
    • It's possible to accidentally move issues from one sprint to another without realizing your mistake
    • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
    Incentivized
    Read full review
    Nulab, Inc.
    • Price is very high for small teams and department of short term contracts.
    • GUI can be more intuitive.
    Incentivized
    Read full review
    Zenhub
    • Additional communication/collaboration inside the platform would be helpful
    • Integration with additional systems like Slack would be a plus
    • sometimes web pages load slowly, but for the most part things are alright
    Incentivized
    Read full review
    Likelihood to Renew
    Atlassian
    This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
    In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
    Incentivized
    Read full review
    Nulab, Inc.
    No answers on this topic
    Zenhub
    No answers on this topic
    Usability
    Atlassian
    The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
    Incentivized
    Read full review
    Nulab, Inc.
    nice to use in the night as well
    Read full review
    Zenhub
    Once it's up and running it's easy to use. It needs a little consideration to get set up perfectly for your own needs, but that is the same for any feature-rich software.
    Incentivized
    Read full review
    Reliability and Availability
    Atlassian
    Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
    Incentivized
    Read full review
    Nulab, Inc.
    No answers on this topic
    Zenhub
    No answers on this topic
    Performance
    Atlassian
    Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
    Incentivized
    Read full review
    Nulab, Inc.
    No answers on this topic
    Zenhub
    No answers on this topic
    Support Rating
    Atlassian
    I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
    Incentivized
    Read full review
    Nulab, Inc.
    I would give 9 but one less because of the high price.
    Incentivized
    Read full review
    Zenhub
    Support is good, but quite honestly, I haven't needed any support since 2015. As I remember, I was required to open a ticket and had to wait a few days for resolution. I give it a rating of 8 because of the lag in getting a solid resolution, but it was resolved adequately.
    Incentivized
    Read full review
    In-Person Training
    Atlassian
    Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
    Incentivized
    Read full review
    Nulab, Inc.
    No answers on this topic
    Zenhub
    No answers on this topic
    Online Training
    Atlassian
    One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
    Incentivized
    Read full review
    Nulab, Inc.
    No answers on this topic
    Zenhub
    No answers on this topic
    Implementation Rating
    Atlassian
    Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
    Incentivized
    Read full review
    Nulab, Inc.
    No answers on this topic
    Zenhub
    No answers on this topic
    Alternatives Considered
    Atlassian
    monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
    Incentivized
    Read full review
    Nulab, Inc.
    Backlog has all of the top-notch features to increase productivity, visibility, and project tracking. Backlog is easy to use. I first just logged in to the platform and it was [ready] to go. I easily started working on it and it started giving me the bugs’ details on our project. Always available for queries. Listen to the queries very attentively and try to give a solution on the go if applicable. Otherwise, take some time and respond with the advanced workable solution in the limited time frame.
    Incentivized
    Read full review
    Zenhub
    I have used Workfront in the past, which in my experience, is best with a traditional waterfall methodology, similar to Microsoft Project and the other more traditional project management software projects. ZenHub is truly designed around the agile methodology. Other products that claim they are agile oriented seem to just be adjusting and tweaking their traditional product to include a few agile features.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Atlassian
    Product is rellay good but pricing part I am not aware
    Incentivized
    Read full review
    Nulab, Inc.
    No answers on this topic
    Zenhub
    No answers on this topic
    Scalability
    Atlassian
    Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
    Incentivized
    Read full review
    Nulab, Inc.
    No answers on this topic
    Zenhub
    No answers on this topic
    Return on Investment
    Atlassian
    • For our marketing team, Jira Work Management caused us to lose valuable work time due to manual updates that could have been automated.
    • Due to lack of creative review tools within Jira Work Management, our team had to pursue other tools that do not integrate with Jira Work Management, thus creating additional OpEx.
    Incentivized
    Read full review
    Nulab, Inc.
    • SLA should be given by single candle
    Read full review
    Zenhub
    • No official review done.
    • Saves developer time knowing what needs to be done next.
    • Saves leadership time to easily plan sprints and review work done.
    Incentivized
    Read full review
    ScreenShots

    Backlog Screenshots

    Screenshot of Projects home pageScreenshot of Gantt chartScreenshot of GitScreenshot of commenting in issuesScreenshot of subtasking

    Zenhub Screenshots

    Screenshot of Zenhub boards are similar to Kanban boards but more powerful as it's powered by data and objects from GitHub. You can also add multiple repos and automate issues across multiple boards.Screenshot of Get real-time updates on a teams performance with Zenhub reportsScreenshot of See and share work in flight with Zenhub roadmapsScreenshot of Automate hand offs between teams with workflow automationScreenshot of Get a snapshot of a team's productivity from Zenhub boardScreenshot of Request, provide and review story point estimates right on the issue. Reduce time spent in meetings by allowing team members to estimate on their own time right in Zenhub