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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atlassian Jira

    Score8.4 out of 10
    N/AAtlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

    $9

    per month per user

    Brightpod

    Score7 out of 10
    N/ABrightpod is a cloud-based project, task and content management software built with marketing & creative teams in mind. Brightpod helps bring visibility to all the work across teams. With Brightpod, teams can create workflows, delegate tasks, setup their editorial calendar, and manage digital content strategies in the cloud. A few practical uses include i) collaboration on an upcoming social media campaign, ii) keeping a working editorial calendar, iii) creating workflows to help similar…

    $19

    per month

    Planview AdaptiveWork

    Score8.8 out of 10
    N/APlanview AdaptiveWork is a web-based collaborative work management software. Planview AdaptiveWork enables users to connect employees and partners and create documents, reports and specialized workflow automation. Planview AdaptiveWork is designed to work across multiple teams to enable cross-company task, project, and resource management.N/A
    Pricing
    Atlassian JiraBrightpodPlanview AdaptiveWork
    Editions & Modules
    Standard
    $9
    per month per user
    Premium
    $17
    per month per user
    Enterprise
    Contact Sales
    per year
    Brightpod
    $19.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Atlassian JiraBrightpodPlanview AdaptiveWork
    Free Trial
    YesYesYes
    Free/Freemium Version
    YesYesNo
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup feeOptional
    Additional DetailsHigher volume teams may qualify buyers for a discount.——
    More Pricing Information
    Community Pulse
    Atlassian JiraBrightpodPlanview AdaptiveWork
    Considered Multiple Products
    Atlassian
    Chose Atlassian Jira
    Jira is so flexible and configuration from the Jira administration perspective also its effective and smooth.
    Incentivized
    Brightpod (DeskAway)
    No answer on this topic
    Planview
    Chose Planview AdaptiveWork
    I've always enjoyed working with AdaptiveWork. It's a customizable tool that is easy for the end user to use.
    Incentivized
    Chose Planview AdaptiveWork
    I like that Planview AdaptiveWork is the full gamot for project, program and portfolio management. Building project plans, tracking tasks risks and issues, and being able to roll all of it up into comprehensive reports and dashboards is awesome. All of the new integrations …
    Incentivized
    Chose Planview AdaptiveWork
    We selected Adaptive Work for it's ease of configurability, advanced scheduling capabilities, and workflow capabilities.
    Incentivized
    Chose Planview AdaptiveWork
    As an IT professional in the field for over 15 years I have used multiple platforms to track projects and migrate resource data for analysis as well as creating dashboards for better leadership visualization. Planview is one of the best ones I have used as it has a lot of …
    Incentivized
    Chose Planview AdaptiveWork
    We are working on a Fixed work basis and have been using Clarizen for quite a long time. Clarizen helped us to track our project, requests, and billing in one shot, so we planned to stay with Clarizen.
    Incentivized
    Chose Planview AdaptiveWork
    Clarizen's ease of use, ease of setup, out-of-the-box delivery, project management, and time management were the factors for choosing Clarizen. All were good products but we are happy to have selected Clarizen.
    Incentivized
    Chose Planview AdaptiveWork
    Clarizen is easy to use, web based, and collaborative. It also does a great job organizing tasks across projects which is great for helping contributors get their work done on time. Management loves the reports they can create on overall status, costs, and when projects are …
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    138 Answers
    No answers on this topic
    93%
    Would buy again
    27 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    121 Answers
    No answers on this topic
    96%
    Delivers good value for the price
    23 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    136 Answers
    No answers on this topic
    90%
    Happy with the feature set
    26 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    71 Answers
    No answers on this topic
    82%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    91 Answers
    No answers on this topic
    84%
    Implementation went as expected
    16 Answers
    Features
    Atlassian JiraBrightpodPlanview AdaptiveWork
    Project Management
    Comparison of Project Management features of Atlassian Jira and Brightpod and Planview AdaptiveWork
    Feature
    Atlassian Jira
    7.8
    66 Ratings
    2% above category average
    Brightpod
    8.0
    2 Ratings
    4% above category average
    Planview AdaptiveWork
    -
    Ratings
    Task Management8.765 Ratings9.02 Ratings00 Ratings
    Resource Management7.963 Ratings8.01 Ratings00 Ratings
    Gantt Charts7.149 Ratings00 Ratings00 Ratings
    Scheduling7.858 Ratings8.02 Ratings00 Ratings
    Workflow Automation7.861 Ratings00 Ratings00 Ratings
    Team Collaboration8.564 Ratings8.02 Ratings00 Ratings
    Support for Agile Methodology8.765 Ratings00 Ratings00 Ratings
    Support for Waterfall Methodology7.950 Ratings00 Ratings00 Ratings
    Document Management6.954 Ratings4.02 Ratings00 Ratings
    Email integration7.855 Ratings9.02 Ratings00 Ratings
    Mobile Access7.044 Ratings9.02 Ratings00 Ratings
    Timesheet Tracking7.744 Ratings9.01 Ratings00 Ratings
    Change request and Case Management8.149 Ratings00 Ratings00 Ratings
    Budget and Expense Management7.136 Ratings00 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Atlassian Jira and Brightpod and Planview AdaptiveWork
    Feature
    Atlassian Jira
    7.7
    40 Ratings
    0% above category average
    Brightpod
    -
    Ratings
    Planview AdaptiveWork
    -
    Ratings
    Quotes/estimates7.732 Ratings00 Ratings00 Ratings
    Invoicing8.125 Ratings00 Ratings00 Ratings
    Project & financial reporting7.436 Ratings00 Ratings00 Ratings
    Integration with accounting software7.427 Ratings00 Ratings00 Ratings
    Best Alternatives
    Atlassian JiraBrightpodPlanview AdaptiveWork
    Small Businesses
    Any.do
    Score8 out of 10
    Any.do
    Score8 out of 10
    Autotask PSA
    Score7.7 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    Workday Professional Services Automation
    Score8.2 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    Workday Professional Services Automation
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Atlassian JiraBrightpodPlanview AdaptiveWork
    Likelihood to Recommend
    8.3
    (254 ratings)
    8.0
    (5 ratings)
    7.7
    (78 ratings)
    Likelihood to Renew
    8.6
    (37 ratings)
    8.9
    (3 ratings)
    7.5
    (26 ratings)
    Usability
    7.8
    (79 ratings)
    8.0
    (2 ratings)
    7.3
    (5 ratings)
    Availability
    8.0
    (4 ratings)
    9.1
    (1 ratings)
    8.2
    (3 ratings)
    Performance
    8.0
    (2 ratings)
    7.3
    (1 ratings)
    9.1
    (5 ratings)
    Support Rating
    8.0
    (24 ratings)
    6.0
    (2 ratings)
    10.0
    (7 ratings)
    In-Person Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    8.2
    (2 ratings)
    Online Training
    8.0
    (2 ratings)
    -
    (0 ratings)
    5.4
    (5 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    9.1
    (1 ratings)
    8.2
    (4 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    8.0
    (1 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (9 ratings)
    -
    (0 ratings)
    8.2
    (1 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Atlassian JiraBrightpodPlanview AdaptiveWork
    Likelihood to Recommend
    Atlassian
    Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
    Incentivized
    Read full review
    Brightpod (DeskAway)
    I like Brightpod. We used their previous product, DeskAway, which we actually liked a bit more for our needs (cannot remember why now as we've found workarounds over the last three years!). It is good for us, and we need to organize multiple task lists for multiple clients. We need to be able to monitor task progression and completion, as well as to track time by resource. We need to prioritize and focus our resources, and we need to review time tracking/performance reports. All possible in Brightpod. We especially like the access we can give to clients, which is on a task list basis, so they can see some task lists in their pod but not others, which allows us to not overwhelm them with unnecessary info, but at the same time, accomplish the detailed tracking we need.
    Incentivized
    Read full review
    Planview
    I've been an AdaptiveWork (Clarizen) admin for the past 14 years, so I've seen much improvement since I started working with the product. I'm very happy we can utilize the hybrid mode by using the cards, I think this was long overdue but it works very well.
    Incentivized
    Read full review
    Pros
    Atlassian
    • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
    • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
    • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
    Incentivized
    Read full review
    Brightpod (DeskAway)
    • A very visually pleasing layout of projects in a Kanban style view.
    • Keeps all communication on a task or project in one place, so that everyone is on the same page.
    • Great template system for recurring projects like onboarding or deploying a specific service that has a defined timeline.
    • Flexile recurring tasks.
    Incentivized
    Read full review
    Planview
    • Many ways to acclimate to the system; documentation, videos, community, and contacts.
    • Planview provides scalable customization options tailored to the unique needs of each business unit or department. Easily add or remove fields in the system. As the admin, it was easy to learn how to configure.
    • Offers flexibility to adapt to existing systems and align with organizational workflows and processes. There are multiple ways to customize each part of the system to meet our needs.
    Incentivized
    Read full review
    Cons
    Atlassian
    • The interface is not intuitive to learn for new users
    • JQL is similarly challenging for newbies
    • It's possible to accidentally move issues from one sprint to another without realizing your mistake
    • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
    Incentivized
    Read full review
    Brightpod (DeskAway)
    • Reports.
    • Team Member workload.
    Read full review
    Planview
    • When it comes to reports, it would be great if there was an easy way to roll-up the results instead of having to create configurations to summarize data.
    • The consultant experience has not been great when it comes to more advanced needs for configurations. The consultants are in a different timezone which limits hours to work together and it seems hours are spent trying to determine what the requirement is and when the initial thought is that the configuration is possible, it may result in not being able to assist.
    • Charts in the reports section are not able to be exported
    • When pulling a report together, you need to make sure you pull from the right "item" or level. If you decide you need data that resides in another "item" or level, you need to re-do the report from the beginning.
    • Because the system is so configurable and I imagine different clients use the system differently, when you need something automated in your account, where you need to pull a consultant or SME in, the person doesn't necessarily understand your configurations and how things work so they are unable to give recommendations on how to solve problems that don't impact other configurations you already have set up in the system.
    • Templates cannot be updated unless they are pulled into a project and then re-saved. In the templates module, you are not able to open a template and edit to re-save. Therefore, making updates to a template can be very time consuming having to find a project to use to pull it in, make updates, re-save and then pull out. It would be great if the templates module allowed you to edit the templates and re-save.
    Incentivized
    Read full review
    Likelihood to Renew
    Atlassian
    This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
    In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
    Incentivized
    Read full review
    Brightpod (DeskAway)
    It's working very well for our organization.
    Read full review
    Planview
    I give my renewal of this product a 9. It's only because we never know what product may come out next and how other factors in our office political environment may cause impact upon this. If I always had my way, this is what we'd settle on as our de facto project management system.
    Read full review
    Usability
    Atlassian
    The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
    Incentivized
    Read full review
    Brightpod (DeskAway)
    Brightpod is easy to use. We have several levels of users, some are from outside the USA and some are here. We needed something that could be used by programmers, coders, technical project managers, marketing individuals, and administrators. We get a thumbs up from all these user types. The system is hardly ever down, so we are able to use 24 hours per day, 7 days per week.
    Incentivized
    Read full review
    Planview
    It is easy to configure, intuitive. The customization process is in some ways better than Salesforce.com. It has a great UI. It does however depend on how it's implemented.

    The design of it is generally fine, however the ability to data upload people from a spreadsheet is an obvious miss.
    Read full review
    Reliability and Availability
    Atlassian
    Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
    Incentivized
    Read full review
    Brightpod (DeskAway)
    No answers on this topic
    Planview
    Sometimes it is slow when everyone is entering their time on Fridays or Mondays but other than that we rarely see downtime and maintenance notifications are well in advance.
    Read full review
    Performance
    Atlassian
    Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
    Incentivized
    Read full review
    Brightpod (DeskAway)
    No answers on this topic
    Planview
    Reports: Quick to Reasonable

    Most Ancillary Pages: Quick to Reasonable
    (By "ancillary" I mean lesser used/master data maintenance pages - e.g. People, Customers, Individual Tasks, Milestones, etc.)

    Work Plan (with 100 sub items): Reasonable to Slow
    Read full review
    Support Rating
    Atlassian
    I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
    Incentivized
    Read full review
    Brightpod (DeskAway)
    Customer Support was fast and helpful.
    Read full review
    Planview
    It's a good experience overall. Clarizen was useful when needed. It's mostly needed for advice on how to do more sophisticated actions or how to change something that was set up administratively. It's seldom used otherwise. The product consistently works, the documentation is acceptable, and the generally intuitive product is easy enough for most staff to pick up without much issue.
    Incentivized
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    In-Person Training
    Atlassian
    Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
    Incentivized
    Read full review
    Brightpod (DeskAway)
    No answers on this topic
    Planview
    • We worked with a Project Manager on their side. He was very good about developing a project plan to hit our goal. I think we had weekly or twice weekly calls – very steady cadence over 3 month period.
    • Their PM skills were great – kept us on task. For the last week, they sent 2 people on site and they did training for power users. After that a couple of them revisited here
    Read full review
    Online Training
    Atlassian
    One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
    Incentivized
    Read full review
    Brightpod (DeskAway)
    No answers on this topic
    Planview
    Our trainer, Alex, is exceptional and knows the product really well. I swear he must have wrote the product himself! His manner with training is very easy going, gives you homework that is applicable to what you need to learn and stages it correctly for you. It was a pleasure to be trained by him.
    Read full review
    Implementation Rating
    Atlassian
    Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
    Incentivized
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    Brightpod (DeskAway)
    SaaS is the way forward :)
    Read full review
    Planview
    We have been able to implement AdaptiveWork pretty easily but it requires updating of resource availability and continuous training as roles change and new people join the company. Other documentation is used such as spreadsheets for longer range planning and project approval
    Incentivized
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    Alternatives Considered
    Atlassian
    monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
    Incentivized
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    Brightpod (DeskAway)
    Brightpod was definitely the most attractive and we felt like it had the least amount of clutter. We hated how Wrike handled recurring tasks. ActiveCollab just seemed to have some complexity that we didn't need. The Brightpod developers are very responsive and were able to fix bugs quickly.
    Incentivized
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    Planview
    Planview AdaptiveWork was the right size, at the right price point that fit our customization and integration flexibility. It is intuitive to use but allowed us to add complexity as our needs grew
    Incentivized
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    Contract Terms and Pricing Model
    Atlassian
    Product is rellay good but pricing part I am not aware
    Incentivized
    Read full review
    Brightpod (DeskAway)
    No answers on this topic
    Planview
    No answers on this topic
    Scalability
    Atlassian
    Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
    Incentivized
    Read full review
    Brightpod (DeskAway)
    No answers on this topic
    Planview
    No answers on this topic
    Return on Investment
    Atlassian
    • For our marketing team, Jira Work Management caused us to lose valuable work time due to manual updates that could have been automated.
    • Due to lack of creative review tools within Jira Work Management, our team had to pursue other tools that do not integrate with Jira Work Management, thus creating additional OpEx.
    Incentivized
    Read full review
    Brightpod (DeskAway)
    • Increased employee efficiency
    • Ability to have remote teams
    Read full review
    Planview
    • By implementing Planview AdaptiveWork on a company-wide level, we have been able to remove the other project management tools we have been using and consolidate our costs for technology down to a single tool
    • The ability to incorporate cross-departmental work and communication has streamlined our project management processes to a point where we can work seamlessly together without interruption trying to consider the gaps between tools
    • Reporting capabilities from the unified tool has given our leadership insight and the ability to make strategic business decisions more effectively than ever
    Incentivized
    Read full review
    ScreenShots

    Planview AdaptiveWork Screenshots

    Screenshot of AdaptiveWork's Portfolio ManagementScreenshot of Integration Through an Array of AppsScreenshot of Real-Time Project ManagementScreenshot of Social Collaboration - From Ideation to Project Delivery