Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Atlassian Loom
Score 9.4 out of 10
N/A
Loom is a screen recorder for Chrome, Mac, Windows, and iOS from Atlassian, presented as quick to install, easy to use, and boasting a functional free edition.
$8
per month
Wistia
Score 9.6 out of 10
N/A
Wistia is a video marketing platform that helps teams create, host, market, and measure their videos and webinars. Wistia is used to create professional videos, host webinars, collect and send leads to a connected marketing automation platform. Wistia additionally offers customers support and educational resources.
$24
per month
Zight
Score 8.8 out of 10
Small Businesses (1-50 employees)
Zight (formerly CloudApp) is a solution with a community of over 4M users, offering visual asynchronous communication, eliminating the need to use different applications for screenshots, GIFs, screen recordings, and web recordings.
$0
Pricing
Atlassian LoomWistiaZight
Editions & Modules
Business
$10
per creator/per month
Starter
Free
Enterprise
Custom Pricing
Free
$0
up to 10 videos
Plus
$24
per month
Pro Plan
$99
per month
Advanced Plan
$399
per month
Free
$0
Team
$8.00
per month per user
Pro
$9.95
per month per user
Enterprise
Contact Sales
Offerings
Pricing Offerings
Atlassian LoomWistiaZight
Free Trial
NoYesYes
Free/Freemium Version
YesYesYes
Premium Consulting/Integration Services
NoYesYes
Entry-level Setup FeeOptionalNo setup feeNo setup fee
Additional Details20% discount for annual pricing.
More Pricing Information
Community Pulse
Atlassian LoomWistiaZight
Considered Multiple Products
Atlassian Loom
Chose Atlassian Loom
I also use Wistia, which has more functionality around saving and organizing videos. Wistia has a product called Soapbox that is very similar to Loom.
Wistia
Chose Wistia
Wistia is pretty comparable to Vimeo but it seems to cost more for the same features. I liked the Wistia brand and the great educational and entertaining content they produce which is largely why we chose Wistia. With a smaller budget, I would probably go with Vimeo next time …
Zight
Chose Zight
Zight is more of an all-in-one visual communication tool — it supports screenshots, GIFs, and video recording, whereas Loom is primarily optimized for video messaging. When compared to Loom, Zight offers more robust video editing and lets you annotate while recording. Zight AI …
Chose Zight
We've been using Loom too in its early days. Loom vs CloudApp really boils down to personal preference. If you're using screen recording more, then Loom, if you take a lot of screenshots and annotate them, then CloudApp. The pricing is very similar, with CloudApp a bit more …
Chose Zight
I like Loom better personally. It is easier to use in a creative way and made to be fun. CloudApp is more serious and better for professional settings.
Best Alternatives
Atlassian LoomWistiaZight
Small Businesses
Sendspark
Sendspark
Score 10.0 out of 10
Sendspark
Sendspark
Score 10.0 out of 10
Sendspark
Sendspark
Score 10.0 out of 10
Medium-sized Companies
Snagit
Snagit
Score 9.6 out of 10
Atlassian Loom
Atlassian Loom
Score 9.4 out of 10
Snagit
Snagit
Score 9.6 out of 10
Enterprises
Snagit
Snagit
Score 9.6 out of 10
Vyond
Vyond
Score 8.6 out of 10
Snagit
Snagit
Score 9.6 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
Atlassian LoomWistiaZight
Likelihood to Recommend
9.7
(39 ratings)
9.5
(73 ratings)
9.0
(29 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(10 ratings)
9.1
(1 ratings)
Usability
9.7
(6 ratings)
9.0
(15 ratings)
9.0
(4 ratings)
Availability
-
(0 ratings)
10.0
(2 ratings)
-
(0 ratings)
Performance
10.0
(2 ratings)
10.0
(11 ratings)
-
(0 ratings)
Support Rating
8.9
(7 ratings)
10.0
(11 ratings)
9.1
(2 ratings)
Implementation Rating
-
(0 ratings)
10.0
(2 ratings)
8.2
(1 ratings)
Configurability
-
(0 ratings)
9.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.1
(2 ratings)
8.0
(11 ratings)
-
(0 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
-
(0 ratings)
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Atlassian LoomWistiaZight
Likelihood to Recommend
Atlassian
Loom is a must, I am not sure how many other tools like this one there are but Loom really becomes a key player in a team collaboration, specially if that team collaborates remotely or internationally. You can use the video links to embedded these in other places or downloadthem for editing
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Wistia
For companies that want to integrate their videos into actionable steps like behavioral follow up through a CRM, Wistia is the best tool to use. You can automate your systems to track when a video is viewed, engaged with or how long a person has been watching along with heatmaps to show where people were most interested and least interested so you can adjust your videos to optimize their performance.
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Zight
When it comes to client-facing roles, this functionality is key. Before, I had to use an internal clipping or snipping tool and then download the content then share it as an attachment. With Zight, I simply capture what I want, then easily share a link that can be accessed within minutes by the ones I am engaging with. It is very easy to collaborate and clearly communicate. I would not recommend using it for internal documentation. Having too many screenshots might be hard to manage.
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Pros
Atlassian
  • Loom is valuable for creating video tutorials and onboarding materials.
  • It allows trainers to record step-by-step instructions, share best practices, and provide visual demonstrations, facilitating the learning process for new employees or team members.
  • Sales teams can create personalized video pitches or product demonstrations to engage prospects effectively.
  • Collaborating between timezones and replacing meetings/ emails with quick videos.
Read full review
Wistia
  • Wistia enables a lot of customization in the video player, making it personalized to your business.
  • The user experience is pretty intuitive and easy to use without too much training.
  • Wistia's help articles, blog and instructional videos were very helpful as we began investing more resources into video production.
Read full review
Zight
  • Cropping the images: allows what I need people to focus on be front and center
  • Arrows: I almost always point to something important that needs to be highlighted
  • The Chrome extension makes CloudApp easily accessible. All I have to do is just click on the extension, and I'm there.
Read full review
Cons
Atlassian
  • The still screenshot feature should let us edit/mark up the images.
  • I work on 3 X monitors and the desktop version of Loom still can't seem to know that I always want to record on the screen from which I open the app. Short of that, it should ask us what screen we want to record on instead of making us catch the fact that it's set to record on some other screen. This causes me to have to stop the recording and restart because it was recording the wrong screen.
  • You can't yet transfer a video seamlessly between workspaces. This causes you to have to download and then re-upload to the other workspace if you happen to work for numerous companies using Loom.
Read full review
Wistia
  • Obtaining embed codes for a significantly large number of videos can be very time consuming as there is no way to automatically pull a report.
  • Within a project, there is no way to set the list to show a specific number of videos and you may only have a certain number of videos shown unless you click to expand the list and continue to do so.
  • Once the list is expanded and you click in to a video, when clicking back, the list reloads and you must expand the entire list again which can become very time consuming.
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Zight
  • The use of feature to Annotate is bit confusing and need to be well explained and detailed documented
  • Lots of updates receiving when download the app and used, So update must be come at particular time
  • I had to reinstall the app whenever the app getting crashed. I did it once
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Likelihood to Renew
Atlassian
No answers on this topic
Wistia
Wistia is super easy to use and very reliable, anytime a video needs to be updated, the existing media can be replaced, but the url remains the same so anywhere this media is shared or embedded, it is immediately updated. Their support is extremely helpful, and there is very rarely any issues with this product.
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Zight
In all honesty I don't even have time to look for an alternative to CloudApp at this point in our business. CloudApp works for what we had planned to use it for and unless a competing service that offers the same quality and ease-of-use along with video screen capture comes out I will renew indefinitely.
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Usability
Atlassian
It's dirt easy for the one thing it does exceptionally well. If you think, "hmmm, I should make a quick screen capture of this thing on screen, you can start recording in seconds with almost no additional effort." Once you're done, the recording is automatically uploaded to your account site, and automatically creates a URL you can copy and share with your target audience. From IDEA to EXECUTION to DISTRIBUTION is literally seconds.
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Wistia
Great, simple, usable product. Would have given it higher marks, but sometimes the folders and permissions aren't the most intuitive. Interface for uploading, tagging, describing videos is simple. Sharing is also relatively intuitive. Overall, a clean and simple interface and most of our marketing team had no issues using it. I think it was easier than using Vimeo.
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Zight
If someone is used to using internal screen capture software Zight may have a small learning curve. Luckily, once you get the hang of your new capture method, it is a quick process. Updates can be tedious. Although I am glad the team is working on the application and consistently improving it.
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Reliability and Availability
Atlassian
No answers on this topic
Wistia
After several years, we have not come across a situation for which Wistia was not available when needed.
Read full review
Zight
No answers on this topic
Performance
Atlassian
Loom is one of my favorite solutions and I've been a raving fan since they first launched. The value of quickly sharing videos in seconds is amazing. Our customers love it so much that they have even downloaded the Loom Chrome extension for their own use with their clients! It's so simple, and nothing else compares or competes.
Read full review
Wistia
I have never had any technical issues with Wistia. The service is fast and reliable. video play back begins as soon as a few seconds of video have buffered. The stats are accurate and available within a few hours of current use. I have integrated it with Marketo and found that the integration is clean and is easily incorporated into the campaign logic flow. (ex. If the user played more than 50% of the video, do Action-A, otherwise do Action-B.
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Zight
No answers on this topic
Support Rating
Atlassian
I use Loom for simple tasks. Never used customer support really. It's so simple to use. I haven't had any real issue with Loom which would require customer support to help me out. So I just put 5 because I don't know if the customer support is good or bad since I never used, so I'm kind of neutral.
Read full review
Wistia
We have only had to reach out to Wistia support a handful of times in the 4 years we have been using Wistia. They have always been quick to respond and help us solve the problem. The system is self-service so there should be very little to no need to reach out to support on a regular basis.
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Zight
I would give cloud app a 9/10 score on overall support mostly because I have had very little need of any support at all being that the tool was designed almost to use itself. In my opinion this level of forethought is equal to customer support. As of yet I've only had one real problem with cloud app which was the loss of a 20 minute video screen capture. Unfortunately I have not had the time to contact support about this loss. The only other minor issues that I confronted was within the initial set up which I was able to resolve via their website's support pages.
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Implementation Rating
Atlassian
No answers on this topic
Wistia
We were in the process of changing our website so that took some time to get Wistia implemented in to our website.
Read full review
Zight
I was extremely satisfied with how quick and easy the implementation of Cloudapp was on my MacIntosh using MacOS Sierra was, along with how amazingly fast I was able to be up and going with the tool. most often with sass tools we are lucky if we can use 50% of the features without having to have consultations and a ton of back-and-forth email on how to use other features of the product. Cloud app has made it extremely user-friendly with almost no need for customer support. To My business, that equals time savings which as most business owners know, can be far more valuable than a few dollars saved.
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Alternatives Considered
Atlassian
When we evaluated the alternatives, Loom was by far the most advanced tool, with multiple types of integrations. Additionally, Loom also provided a Free plan, which made it easy to consider as an alternative. Vidyard and similar tools integrated better with certain other tools (Vidyard + HubSpot), but Loom had better overall integrations with most tools we use.
Read full review
Wistia
Wistia is for business. Period. Vimeo has none of the benefits for a business that Wistia offers. The SEO value and SUPER FAST playback speed are essential. Wistia has it all. Personally, I can rarely get thought a video if hosted on Vimeo because of the glitchy playback and slow rendering.
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Zight
The tools I have used in the past weren't available in the tool selector! Basically, I've mostly used Jing which I found to be quite clunky. The user interface is unnecessarily complicated and sharing files is more difficult. Trying CloudApp once was enough to see how much more superior it was to Jing! Honestly, if you need a tool that will help you take screenshots to help you communicate better with your team, give it a try!
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Scalability
Atlassian
No answers on this topic
Wistia
We use many platforms and Wistia has been a standout in terms of reliability and scaleability.
Read full review
Zight
No answers on this topic
Return on Investment
Atlassian
  • Loom has increased my efficiency and value to clients so much. I save a ton of time by being able to send them video recordings walking through their website rough drafts and final tutorials.
  • Loom is incredibly affordable. I am satisfied with their subscription cost.
  • Loom has helped me communicate clearly to clients, so there's less room for error/misunderstanding (especially when talking about design decisions).
Read full review
Wistia
  • Doubled lead capture from lead magnet on website from one year to the next.
  • Increased email interaction on newsletters when embedding Wistia video thumbnail into email campaigns (10-15% links clicked bumped to 30-40% links clicked).
  • Can save us about 50+ hours of one-on-one client meeting time per year for pointing clients to video content rather than presenting the same info in a live setting.
Read full review
Zight
  • The amount that I paid for it, I feel that it's paid for itself over and over and over multiple times, if for one reason, and that's time saved. If I have one app that does it all, quickly, and efficiently, that's my positive ROI.
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ScreenShots

Atlassian Loom Screenshots

Screenshot of Loom for DesktopScreenshot of Chrome extensionScreenshot of Loom videopageScreenshot of Loom for iOS

Wistia Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of

Zight Screenshots

Screenshot of screen capture with annotationsScreenshot of screen recordings and video editingScreenshot of GIFsScreenshot of webcam recordingScreenshot of collections to organize content