What users are saying about
22 Ratings
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36 Ratings
22 Ratings
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Score 8 out of 100

Concur Invoice

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36 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Likelihood to Recommend

AvidXchange

AvidXchange is well suited for companies with multiple locations where approvals may be hard to get directly. A user can log on when they have time basically from anywhere to review, code and approve invoices. This would allow for processing of invoices centrally more efficiently then with appear invoices being moved from one place to another to be processed
Brian Murphy | TrustRadius Reviewer

Concur Invoice

Concur Invoice works very well within our small organization. I have used Concur Invoice at the last three employers I worked for and I find it to be convenient, simple, and reliable. It works well when you have multiple departments that are accepting invoices, and it allows them to submit the invoice directly to the capture system instead of overburdening finance departments to cut checks. Checks are sent directly from Concur Invoice to the vendor. This is great because we don't have to worry about keeping checks on hand or obtaining signatures when our president is not in the office.
Shanele E. Thompson, SHRM-SCP | TrustRadius Reviewer

Pros

AvidXchange

  • Our contractors and vendors can submit invoices electronically through AvidBill, removing the tedious task of sorting and coding mail. This feature saves on time and administrative duties.
  • Communication is key, and being able to log a comment or question in AvidInvoice allows for clarification and expedited approval process.
  • Having multiple properties, having the Property Code and % Allocation features allow us to ensure the correct entity is charged it's portion of expenses. For example, we may have a service that is coded to all 32 properties. With AvidInvoice we are able to allocate each entity's pro rata share of the invoice.
Christina Honthy-Little | TrustRadius Reviewer

Concur Invoice

  • The OCR system used is smart enough to capture the information from scanned receipts and invoices.
  • Notifies all the relevant stakeholders whenever there is an update.
  • Search capabilities are way better than any other invoice management system I have seen so far.
Tapan Jain | TrustRadius Reviewer

Cons

AvidXchange

  • AvidPay needs some improvement to minimize the amount of time it takes to issue payment for invoices
  • The search features within AvidXchange on the advanced search screen sometimes do not function correctly (sorting by ascending / descending order doesn't work all of the time).
  • The log enhancement follow-up procedure could use some work.
Suzanne Crockett | TrustRadius Reviewer

Concur Invoice

  • Unable to go back to a page as it might time out or give you an error message and then it may not save what you've done
  • Sometimes it's hard to determine which category to submit a reimbursement within
  • User interface looks too old school and not modern enough
Anonymous | TrustRadius Reviewer

Likelihood to Renew

AvidXchange

AvidXchange 8.2
Based on 5 answers
At the moment we have a contract for another year, we are hoping there is improvement with the company to decide if we stay with them or change.
Anonymous | TrustRadius Reviewer

Concur Invoice

No score
No answers yet
No answers on this topic

Usability

AvidXchange

AvidXchange 8.2
Based on 1 answer
Except the one difficult/cumbersome point I made, it is a strong, solid, easy-to-use system.
Richard Maritt, CMCA, AMS | TrustRadius Reviewer

Concur Invoice

No score
No answers yet
No answers on this topic

Support Rating

AvidXchange

AvidXchange 8.2
Based on 2 answers
Except for occasional escalations needed to Level 2 support, they are efficient and quick with nearly all requests.
Richard Maritt, CMCA, AMS | TrustRadius Reviewer

Concur Invoice

Concur Invoice 7.6
Based on 6 answers
I never experienced any issue while using this tool, so never had to contact support during the usage. The tool works just really well, and even if i never had the chance to experience the support assitance, i can imagine that a good support is more than guaranteed in this tool.
Anonymous | TrustRadius Reviewer

Alternatives Considered

AvidXchange

We use concur for our credit card processing and looked at using them for invoices. Overall, we picked [AvidXchange] based on the timeline on which they process invoices and how they are quick to index and quick to print checks.
Kaycie Grindstaff | TrustRadius Reviewer

Concur Invoice

Concur offers a wide range of customizations that really work well for our organization. I have found that when implementing Concur, we have had to cater to all the various departments to make sure their workflows are set up correctly. The customization within concur has really helped with this implementation.
Anonymous | TrustRadius Reviewer

Return on Investment

AvidXchange

  • AvidXchange allows our office to be more productive on invoice approvals.
  • Overall, AvidXchange is saving us money. We do not have to courier invoices back and forth once signatures have been provided.
  • You can approve invoices from anywhere as long as you have internet access.
Lori Babaz | TrustRadius Reviewer

Concur Invoice

  • I am not equipped to provide feedback on ROI.
  • As far as the overall business objectives, I believe that by submitting invoices through an automated solution the employees had more time to focus on their core activities.
  • It solved duplicate payment issues.
  • It offered visibility and ability to audit and generate reports.
Anonymous | TrustRadius Reviewer

Pricing Details

AvidXchange

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

AvidXchange Editions & Modules

Edition
AvidXchange$5,0001
  1. per license
Additional Pricing Details

Concur Invoice

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Concur Invoice Editions & Modules

Additional Pricing Details

Add comparison