What users are saying about
30 Ratings
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Top Rated
86 Ratings
30 Ratings
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Score 8.6 out of 100

Concur Invoice

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Top Rated
86 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Attribute Ratings

  • AvidXchange is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.0

AvidXchange

90%
18 Ratings
8.4

Concur Invoice

84%
48 Ratings

Likelihood to Renew

8.2

AvidXchange

82%
5 Ratings

Concur Invoice

N/A
0 Ratings

Usability

8.2

AvidXchange

82%
1 Rating

Concur Invoice

N/A
0 Ratings

Availability

9.0

AvidXchange

90%
2 Ratings

Concur Invoice

N/A
0 Ratings

Performance

8.0

AvidXchange

80%
2 Ratings

Concur Invoice

N/A
0 Ratings

Support Rating

8.2

AvidXchange

82%
4 Ratings
7.6

Concur Invoice

76%
6 Ratings

Implementation Rating

7.3

AvidXchange

73%
2 Ratings

Concur Invoice

N/A
0 Ratings

Likelihood to Recommend

AvidXchange

AvidXchange is well suited for companies with multiple locations where approvals may be hard to get directly. A user can log on when they have time basically from anywhere to review, code and approve invoices. This would allow for processing of invoices centrally more efficiently then with appear invoices being moved from one place to another to be processed
Brian Murphy | TrustRadius Reviewer

Concur Invoice

[Concur Invoice is] specifically suited for large enterprises, which are spread across countries. This helps to take care of multiple regulations and policies and enable[s] a uniform workflow across the organization. It helps to identify duplicate invoices also and figure out if there are any issues with submitted invoices.
Hajira Khan | TrustRadius Reviewer

Pros

AvidXchange

  • Our contractors and vendors can submit invoices electronically through AvidBill, removing the tedious task of sorting and coding mail. This feature saves on time and administrative duties.
  • Communication is key, and being able to log a comment or question in AvidInvoice allows for clarification and expedited approval process.
  • Having multiple properties, having the Property Code and % Allocation features allow us to ensure the correct entity is charged it's portion of expenses. For example, we may have a service that is coded to all 32 properties. With AvidInvoice we are able to allocate each entity's pro rata share of the invoice.
Christina Honthy-Little | TrustRadius Reviewer

Concur Invoice

  • Concur Invoice allows unlimited users on the platform. It does not charge per user license fees. This helps with the cost aspect, particularly for the PO system which we would need to give access to as many users as needed.
  • Concur Invoice allows us to have 3-way matching since we have both the PO, receipt, and Invoice in the same system. This is an important control over purchasing.
  • Concur Invoice allows us to have different bank accounts to pay for bills. This is very important for our organization because we have multiple entities that have different bank accounts for each one.
Cherisse Ratan | TrustRadius Reviewer

Cons

AvidXchange

  • AvidPay needs some improvement to minimize the amount of time it takes to issue payment for invoices
  • The search features within AvidXchange on the advanced search screen sometimes do not function correctly (sorting by ascending / descending order doesn't work all of the time).
  • The log enhancement follow-up procedure could use some work.
Suzanne Crockett | TrustRadius Reviewer

Concur Invoice

  • Sometimes I find there are multiple ways to access something. I enjoy having one access point. For example, I will click on invoices but then I will have to click invoices again to see the actual invoices
  • I would like to see when the amount requested for payment is different from the total amount of the invoice.
  • When you hit the "send back" button, I was told that is not the same as rejecting payment for the invoice. There should be a way to reject an invoice by the approver, especially if someone inadvertently submitted it more than once.
Shanele E. Thompson, SHRM-SCP | TrustRadius Reviewer

Pricing Details

AvidXchange

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$5,000 per license

AvidXchange Editions & Modules

Edition
AvidXchange$5,0001
  1. per license
Additional Pricing Details

Concur Invoice

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Concur Invoice Editions & Modules

Additional Pricing Details

Likelihood to Renew

AvidXchange

AvidXchange 8.2
Based on 5 answers
At the moment we have a contract for another year, we are hoping there is improvement with the company to decide if we stay with them or change.
Anonymous | TrustRadius Reviewer

Concur Invoice

No score
No answers yet
No answers on this topic

Usability

AvidXchange

AvidXchange 8.2
Based on 1 answer
Except the one difficult/cumbersome point I made, it is a strong, solid, easy-to-use system.
Richard Maritt, CMCA, AMS | TrustRadius Reviewer

Concur Invoice

No score
No answers yet
No answers on this topic

Support Rating

AvidXchange

AvidXchange 8.2
Based on 4 answers
Except for occasional escalations needed to Level 2 support, they are efficient and quick with nearly all requests.
Richard Maritt, CMCA, AMS | TrustRadius Reviewer

Concur Invoice

Concur Invoice 7.6
Based on 6 answers
I never experienced any issue while using this tool, so never had to contact support during the usage. The tool works just really well, and even if i never had the chance to experience the support assitance, i can imagine that a good support is more than guaranteed in this tool.
Anonymous | TrustRadius Reviewer

Alternatives Considered

AvidXchange

We are presently evaluating a move to Concur Invoice, not because of any real lack of functionality from AvidXchange, but simply because we have other business functions already on Concur Invoice. From what we have seen so far, the functionality is similar, though I believe Concur Invoice is more expensive.
Anonymous | TrustRadius Reviewer

Concur Invoice

Unlike Concur Invoice, Bill.com do not integrate with some of external platforms in our system. Additionally, the latter is extremely expensive. We mainly implemented this solution since we have a lot of SAP services such as SAP Analytics Cloud, S/4HANA and SAP Data Warehouse Cloud which was an easy and seamless form while integrating the tools.
Rehan Allahwala | TrustRadius Reviewer

Return on Investment

AvidXchange

  • AvidXchange allows our office to be more productive on invoice approvals.
  • Overall, AvidXchange is saving us money. We do not have to courier invoices back and forth once signatures have been provided.
  • You can approve invoices from anywhere as long as you have internet access.
Lori Babaz | TrustRadius Reviewer

Concur Invoice

  • Concur Invoice allows me to save time while performing accounting and invoicing procedures, such as AP and AR.
  • Employee reimbursements have been effective, which improves company spend visibility.
  • Two- and three-way matching enables us to easily detect errors while making payments to suppliers.
Fatima Khalid | TrustRadius Reviewer

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