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Barracuda Backup vs. Carbonite by OpenText vs. OpenText Core Endpoint Backup

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Barracuda Backup

    Score7.9 out of 10
    N/ADesigned to be simple to configure and manage, the scalable Barracuda Backup solution is offered via a capacity-based, all-inclusive subscription model allows you to pay for only what you need to protect today, avoiding large upfront hardware costs.N/A

    Carbonite by OpenText

    Score7.1 out of 10
    N/ACarbonite by OpenText (also replacing the former EVault products acquired from Seagate in 2016) is a cloud backup solution for small business. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite users can protect virtually any type of file.N/A

    OpenText Core Endpoint Backup

    Score8.3 out of 10
    N/AOpenText Core Endpoint Backup, formerly Carbonite Endpoint, provides an enterprise-grade backup solution for all endpoints, including mobile devices or devices spread across a distributed enterprise network.

    $24

    per month

    Pricing
    Barracuda BackupCarbonite by OpenTextOpenText Core Endpoint Backup
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Basic Computer Backup
    $24
    per month
    Advanced Endpoint Protection
    $34
    per month
    Basic Server Backup
    $50
    per month
    Basic Backup
    $55
    per month
    Advanced Server Protection
    $147
    per month
    Advanced Protection
    $199
    per month
    Offerings
    Pricing Offerings
    Barracuda BackupCarbonite by OpenTextOpenText Core Endpoint Backup
    Free Trial
    NoYesNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoYesNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details———
    More Pricing Information
    Community Pulse
    Barracuda BackupCarbonite by OpenTextOpenText Core Endpoint Backup
    Considered Multiple Products
    Barracuda Networks Inc.
    Chose Barracuda Backup
    For cloud only solutions, this may be great for small businesses or individuals, but the ability to have onsite as well as offsite backups makes recovery faster and more diverse to ensure all areas of data can be recovered quickly.
    Incentivized
    Chose Barracuda Backup
    All the other cheap offsite backups were offsite only. Barracuda having both onsite and offsite data was a huge plus for us as it cuts down on the restore times as well as being a legitimate disaster recovery tool.
    Incentivized
    Chose Barracuda Backup
    Easy setup and simple to managed.
    Incentivized
    Chose Barracuda Backup
    Back when I was vetting this solution, I tested Zenith and Unitrends. Both were more complicated and expensive - especially considering the amount of end points that I needed to backup.
    Incentivized
    OpenText
    Chose Carbonite by OpenText
    Carbonite Server Backup performs exceptionally well versus Barracuda Backup. One of the best features is the cost savings of not having to buy expensive equipment to keep in our office building. Plus, the ease of mind knowing our backup is being handled off site. Though …
    Incentivized
    Chose Carbonite by OpenText
    No cloud backup.
    Incentivized
    Chose Carbonite by OpenText
    We use Symantec Backup Exec which backs up to an external hard drive. We wanted a secondary, offsite backup and chose Carbonite as it was reasonably priced and it suited our business needs at this time.
    Incentivized
    Chose Carbonite by OpenText
    Carbonite felt it was much better for us to be on Server Backup incase our server went down.
    Incentivized
    Chose Carbonite by OpenText
    They don't really compare as we use them in different ways.
    Incentivized
    Chose Carbonite by OpenText
    Carbonite sever backup is easy to set up and configure. Cost per byte is reasonable.
    Incentivized
    Chose Carbonite by OpenText
    Honestly the first use I had of this product was because I had inherited it. My first interaction came from a new client who was utilizing the software, this was a few years ago. Since that first interaction I've become more impressed with the software over the years, and when …
    Incentivized
    Chose Carbonite by OpenText
    We used Symantec many years ago, so I don't know that I can compare the two fairly. Backup Exec was hard to use and we backed up on tapes, rather than in the cloud. I feel much more confident in the backups that we have with Carbonite.
    Incentivized
    Chose Carbonite by OpenText
    N/A - since I've always used Carbonite (in lieu of thumb drive backups).
    Incentivized
    Chose Carbonite by OpenText
    Much easier, I love how easy it is to verify my backups. With some other products, I did not really know how they were doing because it was too time-consuming to verify the backup. With carbonite, I get email reports every day with any issues and with successes! That is going …
    Incentivized
    Chose Carbonite by OpenText
    Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required …
    Incentivized
    Chose Carbonite by OpenText
    [Carbonite has] Better service, better pricing, [and is] easier to use.
    Incentivized
    Chose Carbonite by OpenText
    We need a license for each server to backup to tape and then had to run it all at once here its not tied to key but to the amount of space I use ... more space, more money etc. I also don't have to worry about a license not registering, and I can run the backups all at once or …
    Incentivized
    Chose Carbonite by OpenText
    I use Carbonite to backup our desktops and laptops before adding our server. Adding the server helped save time and money. Carbonite has always been highly rated.
    Incentivized
    OpenText
    Chose OpenText Core Endpoint Backup
    Carbonite works well and is affordable for personal and small business customers
    Incentivized
    Key User Insights
    Would buy again
    86%
    Would buy again
    12 Answers
    100%
    Would buy again
    5 Answers
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    86%
    Delivers good value for the price
    12 Answers
    100%
    Delivers good value for the price
    5 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    86%
    Happy with the feature set
    12 Answers
    100%
    Happy with the feature set
    5 Answers
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    10 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    92%
    Implementation went as expected
    12 Answers
    100%
    Implementation went as expected
    5 Answers
    100%
    Implementation went as expected
    7 Answers
    Features
    Barracuda BackupCarbonite by OpenTextOpenText Core Endpoint Backup
    Data Center Backup
    Comparison of Data Center Backup features of Barracuda Backup and Carbonite by OpenText and OpenText Core Endpoint Backup
    Feature
    Barracuda Backup
    9.0
    37 Ratings
    7% above category average
    Carbonite by OpenText
    8.7
    24 Ratings
    1% above category average
    OpenText Core Endpoint Backup
    5.6
    1 Ratings
    42% below category average
    Universal recovery8.030 Ratings10.09 Ratings00 Ratings
    Instant recovery8.532 Ratings3.311 Ratings8.01 Ratings
    Recovery verification9.632 Ratings9.89 Ratings4.01 Ratings
    Business application protection8.025 Ratings9.015 Ratings00 Ratings
    Multiple backup destinations8.734 Ratings10.016 Ratings9.01 Ratings
    Incremental backup identification8.735 Ratings9.821 Ratings5.01 Ratings
    Backup to the cloud9.636 Ratings9.423 Ratings10.01 Ratings
    Deduplication and file compression10.037 Ratings9.013 Ratings4.01 Ratings
    Snapshots9.328 Ratings10.011 Ratings00 Ratings
    Flexible deployment9.821 Ratings8.812 Ratings4.01 Ratings
    Management dashboard8.423 Ratings8.812 Ratings6.01 Ratings
    Platform support8.923 Ratings8.813 Ratings4.01 Ratings
    Retention options9.123 Ratings5.914 Ratings4.01 Ratings
    Encryption9.019 Ratings9.914 Ratings4.01 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Barracuda Backup and Carbonite by OpenText and OpenText Core Endpoint Backup
    Feature
    Barracuda Backup
    -
    Ratings
    Carbonite by OpenText
    8.4
    3 Ratings
    1% below category average
    OpenText Core Endpoint Backup
    6.5
    1 Ratings
    27% below category average
    Continuous data protection00 Ratings8.33 Ratings10.01 Ratings
    Replication00 Ratings8.32 Ratings9.01 Ratings
    Operational reporting and analytics00 Ratings6.93 Ratings4.01 Ratings
    Malware protection00 Ratings9.01 Ratings4.01 Ratings
    Multi-location capabilities00 Ratings8.22 Ratings8.01 Ratings
    Ransomware Recovery00 Ratings10.02 Ratings4.01 Ratings
    Best Alternatives
    Barracuda BackupCarbonite by OpenTextOpenText Core Endpoint Backup
    Small Businesses
    BDRShield
    Score6.4 out of 10
    Acronis Cyber Protect
    Score8.7 out of 10
    Acronis Cyber Protect
    Score8.7 out of 10
    Medium-sized Companies
    Bacula Enterprise
    Score8.5 out of 10
    MSP360 Backup
    Score7 out of 10
    Carbonite by OpenText
    Score7.1 out of 10
    Enterprises
    Bacula Enterprise
    Score8.5 out of 10
    Druva Security Cloud
    Score9.4 out of 10
    Druva Security Cloud
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Barracuda BackupCarbonite by OpenTextOpenText Core Endpoint Backup
    Likelihood to Recommend
    8.7
    (37 ratings)
    8.9
    (49 ratings)
    7.0
    (23 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    5.0
    (8 ratings)
    1.0
    (1 ratings)
    Usability
    9.1
    (6 ratings)
    8.7
    (3 ratings)
    -
    (0 ratings)
    Availability
    7.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    9.2
    (7 ratings)
    8.2
    (3 ratings)
    9.7
    (6 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    6.4
    (1 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    5.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Product Scalability
    7.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    Barracuda BackupCarbonite by OpenTextOpenText Core Endpoint Backup
    Likelihood to Recommend
    Barracuda Networks Inc.
    If you are a small business with a few machines and your backups aren't of servers that are public facing. If you had to restore a server from backup, it would take a day at least. So, if the server being restored was public facing, that may impact customer relations.
    Incentivized
    Read full review
    OpenText
    More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.
    Incentivized
    Read full review
    OpenText
    Carbonite Endpoint 360 is a great solution for any organization with compliance needs. Office 365 defaults to a 30 day backup of all data. Carbonite Endpoint 360 extends this well beyond 30 days and provides an all-inclusive source for retention for data in Office 365. Any small to medium business would greatly benefit from this solution as they can design their entire infrastructure in Office 365 and ensure it's all backed up.
    Incentivized
    Read full review
    Pros
    Barracuda Networks Inc.
    • Set and Forget. I rarely have to touch the Backup Servers. Once you specify your criteria, you really don't need to change it unless you have a physical change.
    • Alerts. When there are issues such as files failing to backup or a directory no longer present, you get an email giving you all the information you need. In addition you will typically get contacted by support about it.
    • Recovery is very simple. The restore browser is very good and it's just easy to find and restore data when you need it.
    Incentivized
    Read full review
    OpenText
    • Simple administrative web interface - It's easy to provision users, look at data usage stats, disable users, and update policies to control what folders users are allowed to backup, and what options they can access
    • Easy client installation - Installing and updating clients was very simple. The client would notify the user when a new update was approved by the site admins, and they typically went very smoothly.
    • Good performance - Backups went fairly fast, and were generally invisible to the user, other than the icon updating on files to indicate whether the current version of a file was backed up or not.
    Incentivized
    Read full review
    OpenText
    • It is excellent at automating your backups. You don't need to manually do it, just set it up once and let it run in the background.
    • It's pretty simple to set up and use. It will automatically suggest the best options that work for most people and you can be up and running pretty quickly.
    • It's safe and reliable. We have been using it for a couple of years now and had no major issues.
    • Their phone support is excellent.
    • It's also really easy to maintain your backed up data to reduce redundancy.
    Incentivized
    Read full review
    Cons
    Barracuda Networks Inc.
    • The pricing solution has gone from allowing on-premise ownership to forced cloud extortion. Basically, if you buy now you will be ok, but those of us who "owned" our solution previously are now forced to subscribe to the cloud model or be stuck with a brick.
    • Speed of recovery could be improved.
    Incentivized
    Read full review
    OpenText
    • While overall file restoration is easy to do, obtaining earlier versions is not as user friendly as it could be. You need to enter a date and click search to bring up the latest versions as of the date entered. That’s fine, but what is missing is the ability to see all versions of an individual file. If I am looking for a past file version I want to be able to view the file history as a subset of that file (in other words I should be able to click a + sign and expand to see past versions of the file). Otherwise I am just guessing which dates the file was changed in the past. Sometimes that’s OK, but Mozy needs to build in this enhanced, but necessary feature.
    • A couple of years ago, for non enterprise users, Mozy made radical storage and pricing changes forcing myself and many users off their system, as the price for the same storage was going up significantly. So be careful when using Mozy as past experience has shown they are willing to make major changes regardless of the negative impact on their users.
    Incentivized
    Read full review
    OpenText
    • To be honest not so impressed with the amount of time it has taken to get data backed up to the cloud.
    • I have not had to do a restore at this time so I cannot comment on the restore process.
    • I was not aware at time of procurement that the upload process would take so long since we were not procuring their hardware. Sales rep mad it seem like upload would only take a day or two and we are now starting week 7 hoping to be done by week 8 for 1.5 TBs of data.
    Incentivized
    Read full review
    Likelihood to Renew
    Barracuda Networks Inc.
    Love the units
    Incentivized
    Read full review
    OpenText
    Carbonite Server Backup does not integrate or support any reporting; it is not good at it. We required monthly and quarterly reports for audit. If we fail in that we get fined or we have to pay a certain amount of money to customer. It does not support cloud instances and we are using N2WS for the cloud instances. This is an additional burden for customers.
    Incentivized
    Read full review
    OpenText
    I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.
    Incentivized
    Read full review
    Usability
    Barracuda Networks Inc.
    Dashboards and interfaces within Barracuda Backup are very easy to navigate, with clear success/warnings shown. Setting up backup jobs is probably one of the most simplest tasks - compared to competitors we trialed. Trouble shooting backup issues is also simple due to clear errors (VSS errors shown in a understandable format for example)
    Incentivized
    Read full review
    OpenText
    Out of all the vendor we deal with they are one of the best when it comes to customers service. Reliable,you can reach them by telephone easily, Great overall can not say anything to the contrary. Usibility is excellent. I recommend them highly whether you need a simple backup ofr more complex for servers etc.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Support Rating
    Barracuda Networks Inc.
    They are always quick to get you routed to a tech support person and always get follow up after contacting them. Last experience was amazing, she adjusted my boxes and they perform even better. I cannot say enough about the support. We had some trouble with one of the windows servers leaving the volume shadow copy out there and would fail. They worked with us to adjust and get working. After that it has been months since I have had to do anything with the server to keep the backups running.
    Incentivized
    Read full review
    OpenText
    I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
    Incentivized
    Read full review
    OpenText
    Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.
    Incentivized
    Read full review
    Implementation Rating
    Barracuda Networks Inc.
    Work on a backup agent for Mac OS X or any Apple OS.
    Incentivized
    Read full review
    OpenText
    We had appliance and we just needed to setup the Director Console which was straight forward and easy.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Alternatives Considered
    Barracuda Networks Inc.
    Each backup solution has its pros and cons, and each customer has their needs, and budget constraints. Barracuda Backup has helped us dramatically in the area of being able to provide customers a cost-effective solution, that's easy to manage and is one of those things you're not having to check on daily, or switch out backup tapes, or hard drives.
    Incentivized
    Read full review
    OpenText
    Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
    Incentivized
    Read full review
    OpenText
    We have also used Mozy Pro and Dropbox. They are all pretty similar in functionality/features of backing up data (not system state or databases as I don't think any of the 3 are well suited for that). To me, it comes down to personal preference and choosing a product that is universal for multiple users, for ease of management.
    Incentivized
    Read full review
    Return on Investment
    Barracuda Networks Inc.
    • Countless positive impacts from being able to restore lost or deleted files - or even restoring an entire server.
    • Being able to restore files for users and allowing them to recover lost work or preventing them from having to redo files at any level is priceless. You can't accurately measure lost time of employees having to recreate files. Especially things like 3D drawings and multi-sheet spreadsheet.
    Incentivized
    Read full review
    OpenText
    • We have a safety net that we didn't have before.
    • Key players are now backed up through an automated system that was easy to silently install.
    • The resources used impacted our exchange server negatively and slowed email until it was disabled.
    Incentivized
    Read full review
    OpenText
    • Carbonite Endpoint has demonstrated value in its ability to easily restore seemingly lost files for remote users.
    • While we haven't yet had to exercise it, knowing we have the option of remotely wiping endpoints containing sensitive data has brought confidence to our management team that we can mitigate data breaches through preventable means.
    • The privacy issue around device tracking is costing the company in terms of employee trust and morale and needs to be mitigated with appropriate messaging and/or disabling of this feature.
    Incentivized
    Read full review
    ScreenShots