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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bloomerang CRM

    Score8.9 out of 10
    N/ABloomerang CRM helps nonprofits to raise more by turning donor data into deeper relationships. With a complete 360º view of every supporter, the solution helps identify top prospects, personalize outreach, and retain more donors. Engagement and Generosity Scores, real-time dashboards, and mobile access help users to see who’s ready to give and when to reach out—supporting fundraising with confidence. From first-time donors to lifelong champions, every interaction is an opportunity…

    $1,500

    per year

    DonorPerfect

    Score8.4 out of 10
    N/ADonorPerfect is a fundraising software solution, used by fundraisers to manage gifts, donor relationships, communications, receipting, and other initiatives from a single system. DonorPerfect supports monthly giving success. Dashboard analytics and reporting provide insight into what drives donations, and organizations can send personalized email communications through Constant Contact to donors and supporters. Integrated online forms automatically enter gift…N/A

    Bonterra OneCause

    Score8.6 out of 10
    N/AOneCause supports fundraising with online and event fundraising solutions that help nonprofits reach more and raise more. Since 2008, OneCause states they have helped 14,000 cause-driven organizations to raise over $8B through more than 90,000 fundraising events and campaigns.

    $200

    per year

    Pricing
    Bloomerang CRMDonorPerfectBonterra OneCause
    Editions & Modules
    Bloomerang Fundraising
    $40
    per month (billed annually)
    Bloomerang Volunteer
    $119
    per month (billed annually)
    Bloomerang CRM
    $125
    per month (billed annually)
    The Giving Platform
    Contact Sales
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Bloomerang CRMDonorPerfectBonterra OneCause
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    YesNoYes
    Entry-level Setup FeeOptionalNo setup feeNo setup fee
    Additional DetailsAll Plans include: Unlimited users, free email & chat support, free access to Bloomerang Academy, unlimited standard online giving pages & forms, donor engagement scoring, wealth screening, sustainability scorecard, email marketing, nightly address verification & deceased suppression updates, and 1 scholarship to Fundraising Standard (40 pts toward CFRE certification, $599 value)
    More Pricing Information
    Community Pulse
    Bloomerang CRMDonorPerfectBonterra OneCause
    Considered Multiple Products
    Bloomerang
    Chose Bloomerang CRM
    DonorPerfect was the clunkiest tool I have ever used and eTapestry was a great upgrade from that, though overly complicated and not nearly agile enough or user-friendly enough for our organization's more general needs. Bloomerang offered an excellent upgrade from there that …
    Incentivized
    Chose Bloomerang CRM
    We left DonorPerfect for Bloomerang. I had come from an organization that used Raisers Edge and there was no way I was going to stay with DP. RE is great for larger organizations with staff dedicated to the database, but we were a much smaller organization and needed to have …
    Incentivized
    Chose Bloomerang CRM
    I just didn't feel like I would be able to get the reports/data I was looking for with DonorPerfect.
    Incentivized
    Chose Bloomerang CRM
    We switched from DonorPerfect mostly because of price and user efficiency. The tech support team at Bloomerang is great to work with as well and is always available to quickly answer questions.
    Incentivized
    Chose Bloomerang CRM
    The previous CRM used at this organization was DonorPerfect. We were told they were going to be updating their platform to a cloud based system. I did not use it previously, but the old system was archaic. We took the opportunity to search other systems, and Bloomerang was the …
    Incentivized
    Chose Bloomerang CRM
    Bloomerang was more affordable and had features that lined up better with our needs as an organization.
    Incentivized
    Chose Bloomerang CRM
    Overall we felt that Bloomerang was a better product for a lower cost. It provides an easier interface, with a cleaner dashboard, and very easy to customize letters. Creating reports is super-easy.
    Incentivized
    Chose Bloomerang CRM
    Bloomerang is the easiest to use CRM/donor management system I have used. The cloud-based system is perfect.
    Incentivized
    Chose Bloomerang CRM
    Bloomerang's dashboard, conceptual design based on donor retention and user-friendliness made it more appealing. The relative cost-value was hands down better than it's competitors. The sales team was highly knowledgable and customer support was and is outstanding.
    Incentivized
    Chose Bloomerang CRM
    Bloomerang offers a cost effective donor database solution for small nonprofits. If offers all the basic tools to track donations, segment databases, and become a one stop for development operational pieces. The fact that it is cloud based and can be accessed from anywhere …
    Incentivized
    Chose Bloomerang CRM
    I love being able to see when I log in what my donor retention is and what percentage I have achieved in my fundraising goal. It is extremely beneficial to know how engaged each donor and volunteer is with my organization and to have all interactions and notes with those …
    Incentivized
    Chose Bloomerang CRM
    Bloomerang was a better choice for this particular nonprofit because their conversion team was thorough and helpful, customer support was good, and the system was easy for staff to learn and implement, especially in comparison with the experience of nonprofits who have used …
    Incentivized
    Chose Bloomerang CRM
    We liked Bloomerang's pricing and features compared to other software solutions. We also liked Bloomerang's intuitive nature and their commitment to customer support and continuing learning through the classes and webinars they offer. Some systems are so complex you have to …
    Incentivized
    Chose Bloomerang CRM
    Bloomerang has all the same functionality (or more!) at comparable pricing. For my clients, we chose Bloomerang because the learning curve for the software would be substantially less that with other solutions.
    Incentivized
    Chose Bloomerang CRM
    Bloomerang is user-friendly and could do all the things we wanted from it from both volunteer side and donor side.
    Incentivized
    Chose Bloomerang CRM
    Raiser's Edge didn't do any of what I needed and their NXT version was crazy complicated and triple the price. DonorPerfect was a close 2nd place. Their event management was better, but we only run one event and Bloomerang was better on everything else. Bloomerang also had …
    Incentivized
    Chose Bloomerang CRM
    For a small non-profit organization, Bloomerang offered much of what a larger more complex system offers, but at a rate that is so much more affordable!
    Incentivized
    DonorPerfect
    Chose DonorPerfect
    DonorPerfect has more comprehensive features and modules than Bloomerang, which I used at a former organization, but I wasn't involved in the decision to implement DonorPerfect at my current organization.
    Incentivized
    Chose DonorPerfect
    Better price and comparable features. Stronger features and similar pricing.
    Incentivized
    Bonterra
    Chose Bonterra OneCause
    All have their pluses and minuses. The strongest plus for OneCause is their phone support.
    Incentivized
    Chose Bonterra OneCause
    OneCause is ten times better
    Incentivized
    Chose Bonterra OneCause
    It's the best I think. Greater Giving is out of date and Givebutter is limited in what it can do.
    Incentivized
    Chose Bonterra OneCause
    OneCause had the most features we needed and the support sold us.
    Incentivized
    Chose Bonterra OneCause
    Eventbrite can't even compare to the features and usability that OneCause offers.
    Incentivized
    Chose Bonterra OneCause
    I honestly forget. It stood out in comparison.
    Incentivized
    Chose Bonterra OneCause
    OneCause is the best event software I've tried yet in terms of supporting a number of auction related features. Our event has very specific needs and OneCause seemed to check enough boxes to fit those needs. I do think in an ideal world we would use an auction/event software …
    Incentivized
    Chose Bonterra OneCause
    Honestly, because OneCause is the only one of these three that I used to run an event, I do not feel qualified to answer this question.
    Incentivized
    Chose Bonterra OneCause
    Million times better!!
    Incentivized
    Chose Bonterra OneCause
    We selected OneCause for the sole reason that they were willing to provide OneCause staff at our 500 in-person event
    Incentivized
    Chose Bonterra OneCause
    No comparison.
    Mobile Cause does not have live Customer Support.
    You leave a message and someone calls you back.
    Incentivized
    Chose Bonterra OneCause
    Good value for the money and good customer support. Even when direct account manager was unable to respond quickly, her manger was also available and willing to help us as needed. We used GiveSmart for one year and moved to OneCause BidPal, as they were able to provide …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    37 Answers
    99%
    Would buy again
    145 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    34 Answers
    100%
    Delivers good value for the price
    138 Answers
    Happy with the feature set
    No answers on this topic
    97%
    Happy with the feature set
    36 Answers
    97%
    Happy with the feature set
    143 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    27 Answers
    98%
    Lived up to sales and marketing promises
    127 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    27 Answers
    96%
    Implementation went as expected
    130 Answers
    Features
    Bloomerang CRMDonorPerfectBonterra OneCause
    Communications and Marketing
    Comparison of Communications and Marketing features of Bloomerang CRM and DonorPerfect and Bonterra OneCause
    Feature
    Bloomerang CRM
    9.7
    2 Ratings
    37% above category average
    DonorPerfect
    -
    Ratings
    Bonterra OneCause
    -
    Ratings
    Constituent engagement and marketing9.22 Ratings00 Ratings00 Ratings
    Social listening10.01 Ratings00 Ratings00 Ratings
    Digital advocacy enablement10.01 Ratings00 Ratings00 Ratings
    Reporting and Analytics
    Comparison of Reporting and Analytics features of Bloomerang CRM and DonorPerfect and Bonterra OneCause
    Feature
    Bloomerang CRM
    5.2
    2 Ratings
    18% below category average
    DonorPerfect
    6.4
    1 Ratings
    2% above category average
    Bonterra OneCause
    -
    Ratings
    Reporting and data visualization8.02 Ratings6.41 Ratings00 Ratings
    Wealth screening2.42 Ratings00 Ratings00 Ratings
    Fundraising and Events
    Comparison of Fundraising and Events features of Bloomerang CRM and DonorPerfect and Bonterra OneCause
    Feature
    Bloomerang CRM
    7.0
    1 Ratings
    22% above category average
    DonorPerfect
    5.0
    1 Ratings
    12% below category average
    Bonterra OneCause
    -
    Ratings
    Online donation options7.01 Ratings5.51 Ratings00 Ratings
    Event registration and ticketing00 Ratings4.51 Ratings00 Ratings
    Security and Platform
    Comparison of Security and Platform features of Bloomerang CRM and DonorPerfect and Bonterra OneCause
    Feature
    Bloomerang CRM
    8.8
    2 Ratings
    30% above category average
    DonorPerfect
    5.5
    1 Ratings
    17% below category average
    Bonterra OneCause
    -
    Ratings
    Role-based user permissions8.32 Ratings9.11 Ratings00 Ratings
    Mobile access8.01 Ratings1.81 Ratings00 Ratings
    Integrations10.01 Ratings5.51 Ratings00 Ratings
    Best Alternatives
    Bloomerang CRMDonorPerfectBonterra OneCause
    Small Businesses
    Agentforce 360 for Nonprofits
    Score8.6 out of 10
    Agentforce 360 for Nonprofits
    Score8.6 out of 10
    Bonterra Network for Good
    Score9.3 out of 10
    Medium-sized Companies
    DonorPerfect
    Score8.4 out of 10
    Blackbaud Altru
    Score8.9 out of 10
    GiveSmart by Momentive
    Score7.5 out of 10
    Enterprises
    Ellucian CRM Advance
    Score5 out of 10
    Ellucian CRM Advance
    Score5 out of 10
    Kindsight iWave
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Bloomerang CRMDonorPerfectBonterra OneCause
    Likelihood to Recommend
    8.3
    (101 ratings)
    7.3
    (95 ratings)
    8.5
    (148 ratings)
    Likelihood to Renew
    9.1
    (3 ratings)
    10.0
    (9 ratings)
    7.8
    (13 ratings)
    Usability
    8.0
    (5 ratings)
    7.3
    (12 ratings)
    7.8
    (137 ratings)
    Availability
    -
    (0 ratings)
    9.5
    (2 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.5
    (2 ratings)
    9.1
    (1 ratings)
    Support Rating
    10.0
    (3 ratings)
    8.0
    (32 ratings)
    8.4
    (136 ratings)
    In-Person Training
    -
    (0 ratings)
    7.5
    (2 ratings)
    10.0
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    5.5
    (7 ratings)
    5.3
    (7 ratings)
    Configurability
    -
    (0 ratings)
    7.5
    (2 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    7.5
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    7.8
    (2 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.2
    (2 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.5
    (2 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Bloomerang CRMDonorPerfectBonterra OneCause
    Likelihood to Recommend
    Bloomerang
    If you are a small organization just getting started, Bloomerang can be a good fit. It is simple and straightforward for development staff who maybe aren’t super savvy with data management or analysis in spreadsheets. In the sales demo they will try to upsell a lot of extras that are ultimately not necessary unless your stuff is very unfamiliar with database software. The base price of the software is something like $300 per year, as long as you mix all of the training and phone support add-ons they initially present you with.
    Incentivized
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    DonorPerfect
    I love that I can integrate with Donor Search to learn about a person's past giving history to learn more about their interests. DonorPerfect also lets us upload a photo of our donors so we can easily identify them when they visit us or Attend a function. I wish the photo upload offered a larger image and multiple images, some donors send me pics of their visits and pets and it would be great to also store those right in their DP account.
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    Bonterra
    OneCause is great for managing online and mobile bidding, managing event registration and ticket sales, processing donations during the event, handling checkout and payment collection after the auction, and significantly reducing manual work for event staff. On the other hand, OneCause does not handle complete donor history or constituent relationships, which would be super helpful to have
    Incentivized
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    Pros
    Bloomerang
    • Reporting: Once I understood the logic behind Bloomerang's reporting tools, I could not believe I'd ever worked a different way. Some of our funders request very complicated reports and getting the relevant data out of Bloomerang is SO much easier than it was with our previous CRM tools.
    • Website integration: I love the tracking functionality that Bloomerang offers, as well as how easy it is to integrate event ticket, volunteer, and other forms into our existing website.
    • Intuitive design: I've introduced total novices to Bloomerang and been very impressed with how quickly they've been able to figure out all the top level navigation as well as deeper functionality.
    Incentivized
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    DonorPerfect
    • DonorPerfect is extremely customizable in every possible way. I love that you can customize what you see when you view a donor's record and how you see it. Fields can be active or hidden, and arranged in any way you choose. In addition, you can create custom fields and parameters, which can be used to enter text freely, as a drop-down box, or as selections with check boxes. The other awesome thing about the options for customization is that you can add, remove, or change fields at ANY time. My organization has used DonorPerfect for over 10 years, but just a few days ago, I added a field to the main screen in our donor records that is now relevant and helpful to my colleague and me as we work together. I feel like the possibilities are limitless in making it DonorPerfect your specific needs.
    • DonorPerfect reports are extremely versatile, and can literally be created to produce any data set imaginable. You can create, name, rename, save, and delete any reports in your profile. You can run very broad, lengthy reports, (which generate surprisingly quickly!), or very specific, detailed reports. You can create and save filters for quick use, or start from scratch each time you run a report.
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    Bonterra
    • The onsite staff support is amazing for troubleshooting issues.
    • They assist with our raise a paddle fundraising.
    • They assist with messaging for our attendees before and during the event.
    • They assist with Auction close out at the end of the event.
    Read full review
    Cons
    Bloomerang
    • Some of the searches did not bring up the expected results. It would be good to see the logic be a little more "fuzzy".
    • More pre-set reports would be helpful for small organizations who do not understand the logic behind how to get the results they are seeking.
    • An ability to just page through donor records would be nice. Sometimes you just want to browse the data to get inspired.
    Incentivized
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    DonorPerfect
    • It could provide some of the standard reports fundraisers need as canned reports
    • It could provide optional salutations so you could mail to only one person - not both
    • It could enable us to set up monthly giving categories without using their donation program
    Incentivized
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    Bonterra
    • OneCause could improve their messaging - the fact that custom emails are not as easy as custom texts can be frustrating. I wish all the automated messages were possible over email as most of our professionals that we work with, they prefer email over a text.
    • OneCause could make it easier to copy and paste text into site design or other features. Having to re-type out the text is a time-suck, when it would be easier to adjust the text to the font default without having to type it in the HTML editor on it's own.
    • PLEASE make it easier to resend the "assign tickets email". The fact that the main way to do that is when you first enter them into OneCause, but then are not able to resend that message to ticket owners at a later date makes it difficult for them to find what they need when they are ready to assign their tickets.
    Incentivized
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    Likelihood to Renew
    Bloomerang
    #1 - I am very happy with the product and support so far.
    #2 - With significant data migration costs, I wouldn't even consider another option for at least 3 years no matter how much better it might be.
    Incentivized
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    DonorPerfect
    It is by far the most cost-effective
    Incentivized
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    Bonterra
    We are a very small non-profit and are actually looking to use another service just to cut costs, but we may not stay with them and will coming running back to OneCause if we can't make the other option work! The ONLY reason to move would be to reduce the over-head cost of the platform.
    Incentivized
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    Usability
    Bloomerang
    Data and settings are very customizable to fit the needs of our organization. We are able to not only keep track of donations, but also other interactions we may have with a constituent. Support is extremely helpful when issues arise.
    Incentivized
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    DonorPerfect
    Poor cash batch interface. Almost half of our receipts are generated by cash and this interface does not support our needs very well.
    Incentivized
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    Bonterra
    Use of the software is generally fine, but the setup and implementation are not always intuitive. Though the knowledgebase is robust and covers a lot of areas (and the support team is pleasant and knowledgeable), the event setup process (particularly when setting up payment and bank information) can be a bit cumbersome and should really be streamlined
    Incentivized
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    Reliability and Availability
    Bloomerang
    No answers on this topic
    DonorPerfect
    It's always up when we need it. There are some errors that happen and are not reproducible and cannot be resolved. But [they are] very few and none that cause disruption for the organization.
    Incentivized
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    Bonterra
    Support staff is there to help out and it is nice knowing there are available on event day as well
    Incentivized
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    Performance
    Bloomerang
    No answers on this topic
    DonorPerfect
    DonorPerfect is as reliable as your internet connection. It is a cloud based application and therefore you cannot pinpoint where the bottleneck is should you have one. But for the most part the app runs quickly.
    Incentivized
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    Bonterra
    This feature is amazing. Nice to have reports immediately when the event (auction) is over
    Incentivized
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    Support Rating
    Bloomerang
    Any time i had a problem or question it has been easy to find an answer or tutorial. When I cannot find an answer, it is easy to email or live chat with support and they resolve my problems very quickly.
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    DonorPerfect
    Support is so easy. We use chat most often - as we can get someone quickly. The support folks know the product and get answers quickly. If they need to escalate an issue, they do so quickly. The training is great and easily accessible. You can take classes over and over until you completely understand concepts
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    Bonterra
    Shelbe was my point person and she was available for me at absolutely anytime. No question was stupid or obvious in her eyes and she always gave me the exact responses and resources I needed to succeed. Could not be more complimentary of this software! Just have to convince my team to use it for more areas now!
    Incentivized
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    In-Person Training
    Bloomerang
    No answers on this topic
    DonorPerfect
    I was able to utilize the support team to train me in areas where I could not figure out how to use the application.
    Incentivized
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    Bonterra
    We hired OneCause to guide us through our first event after we signed up with them. The staff they sent were pros. They gave us professional guidance and support. Once we had been shown the ropes, we knew we could take the reins and confidently run our next event
    Incentivized
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    Online Training
    Bloomerang
    No answers on this topic
    DonorPerfect
    It was decent.
    Incentivized
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    Bonterra
    Very thorough and nice to have a refresher when needed. Nice to see when I haven't used in a little while and refresh my mind how to update.
    Incentivized
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    Implementation Rating
    Bloomerang
    No answers on this topic
    DonorPerfect
    DonorPerfect provides an extremely easy to use importing tool and the support team was awesome. You don't have to do it in house; for a reasonable fee you can get it done by them.
    Incentivized
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    Bonterra
    I don't know if my insights are key but I can say that implementation was done in-house without any outside support for the solution. The staff influencing the solution had very little technical expertise and ability as well which showed just how easily the software was to implement.
    Incentivized
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    Alternatives Considered
    Bloomerang
    We left DonorPerfect for Bloomerang. I had come from an organization that used Raisers Edge and there was no way I was going to stay with DP. RE is great for larger organizations with staff dedicated to the database, but we were a much smaller organization and needed to have something we could all use easily. We demoed Salsa and Neon and liked them both, but Bloomerang had better integration features and seemed to be the most user-friendly.
    Incentivized
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    DonorPerfect
    I have only ever used DonorPerfect, but I have looked into two or three other options over time. I apologize that I cannot recall all their names at this time. What I found was that even though they typically brought more to the table at that time, the cost jump was huge and I couldn't justify the ROI to myself. But DonorPerfect has continued to add to what they offer and I was glad I never changed platforms.
    Incentivized
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    Bonterra
    We looked at Auctria and GiveSmart, though we didn't go into great detail with either. We ultimately selected OneCause based on the recommendation of another local school that used it for its auction software. The customer service and support as we made this decision and transition was a confirmation for us.
    Incentivized
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    Scalability
    Bloomerang
    No answers on this topic
    DonorPerfect
    [There have been] only two outages since we have started using it and they were extremely information proactive. This should scale easily based on your internet connection.
    Incentivized
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    Bonterra
    The product has everything I need
    Incentivized
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    Return on Investment
    Bloomerang
    • Because my organization has been using Bloomerang for only one year, we haven't yet studied what impact it has had on our ROI. We have, however, noted that we are able to more efficiently and more rapidly communicate with constituents now than we were able to before we had Bloomerang. We can quickly and efficiently generate acknowledgements and tax receipts - and do so - better than we ever did before.
    Incentivized
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    DonorPerfect
    • Positive - using a standard Donor management system across a wide geographic area has reduced our infrastructure costs and training requirements
    • Negative - We are not realizing the full potential of our donors because we are missing opportunities for engagement, and missing connections and opportunities because DonorPerfect's limitations.
    • Negative - Limited/poorly implemented API has significantly increased our development costs as we struggle to implement DonorPerfect data with other internal systems.
    Incentivized
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    Bonterra
    • It has had an extremely positive impact on our Online Auction, with more items available, and the user-friendly platform makes our donors bid more.
    • It has elevated our events with the easy check in features to keep the event smoth.
    • It has saved so much time and stress with the customer service support accessibility and knowledge.
    Incentivized
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    ScreenShots

    Bloomerang CRM Screenshots

    Screenshot of a constituent profile. These provide deeper insights and help to strengthen donor relationships. They are designed to keep all key details accessible.Screenshot of amounts raised. Bloomerang CRM will keep fundraising success available at a glance.Screenshot of a donor retention wheel. This creates a visual representation of donor retention rates.Screenshot of a giving summary. Bloomerang's Giving Summary displays a donor's giving history, supporting data-driven decisions.Screenshot of tasks, designed to streamline to-dos.Screenshot of Bloomerang's Generosity Score, used to identify the most promising donors.

    Bonterra OneCause Screenshots

    Screenshot of peer-to-peer fundraising, in OneCause.Screenshot of the event management platform.Screenshot of a donor solution, to maximize fundraising potential.Screenshot of the OneCause mobile app.