TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about Xactly

Please fill out the form below to get in touch.

Xactly Corp

Connect with Xactly Corp

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with Xactly Corp so that Xactly Corp and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CaptivateIQ

    Score9.3 out of 10
    N/ACaptivateIQ in San Francisco offers their flagship sales commission management product designed to enable companies to manage and tailor mission critical sales incentive compensation programs for their workforce.N/A

    Varicent

    Score8 out of 10
    N/AFrom quotas to sales and compensation, Varicent helps revenue leaders in enterprise organizations chart a more effective, connected path to revenue by providing vital data, insights, and sales go-to-market planning tools.N/A

    Xactly

    Score8.6 out of 10
    N/AThe Xactly Intelligent Revenue Platform unifies the full revenue lifecycle into a single system of action to orchestrate and optimize revenue outcomes. Powered by 21+ years of data, the platform’s AI automates workflows and connects data across an existing ecosystem.N/A
    Pricing
    CaptivateIQVaricentXactly
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CaptivateIQVaricentXactly
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup feeRequired
    Additional Details———
    More Pricing Information
    Community Pulse
    CaptivateIQVaricentXactly
    Considered Multiple Products
    CaptivateIQ
    Chose CaptivateIQ
    CaptivateIQ is far better than Xactly. It is more user-friendly, has a better UI, and allows a lot more customization. The customer support at CaptivateIQ is also more friendly and knowledgeable.
    Incentivized
    Chose CaptivateIQ
    The UI of Xactly is very confusing and has too many clicks. Spiff has a nice UI, but making agile adjustments is cumbersome, as well as the reporting was very basic.
    Incentivized
    Chose CaptivateIQ
    They are similar but CaptivateIQ does as much as Xactly for a lower price point and is much easier to configure.
    Incentivized
    Chose CaptivateIQ
    Xactly wasn't able to even finish our setup, whereas CIQ finished our setup in a month b/c their system was so much easier to use. With Xactly we had to purchase PS hours anytime any change was needed, I am able to update CIQ myself.
    Incentivized
    Chose CaptivateIQ
    CaptivateIQ's UI is much easier to use. Xactly had a really old-school traditional feel and was somewhat annoying to figure out how to use initially.
    Incentivized
    Chose CaptivateIQ
    Xactly is very difficult to navigate and too complicated. It is more of a hassle than a tool.
    It is something that we would only access when absolutely necessary.
    Incentivized
    Chose CaptivateIQ
    Spiff is super sleek and a top contender, honestly, though the price point difference between Captivate and Spiff took Spiff off the table quickly for us. Sales Cookie: we used it for a bit as Captivate didn't have a Hubspot integration, but we quickly outgrew the software and …
    Incentivized
    Chose CaptivateIQ
    CaptivateIQ is much more user friendly.
    Incentivized
    Chose CaptivateIQ
    CaptivateIQ has a strong foundation of employees with a firm understanding of how a SAAS company operates and what needs must be met in order to ensure a healthy partnership. Their willingness to make time to address concerns or answer questions, all the way to their innovative …
    Incentivized
    Chose CaptivateIQ
    CaptivateIQ is way easier and requires a smaller team to operate. It is relatively easy to make adjustments, which is very beneficial. However, having better connections from CaptivateIQ to Workday would be helpful. Another good thing about CaptivateIQ is that it requires less …
    Incentivized
    Chose CaptivateIQ
    Compared to Varicent ICM -> CaptivateIQ exceed every expectation and more. Not only is the system superior, but the people that we've worked with from sales, to implementation, to customer support have been incredible!
    Incentivized
    Chose CaptivateIQ
    CaptivateIQ had most flexibility and capability. They were also much more attentive and supportive. Their help and support was and is outstanding.
    Incentivized
    Chose CaptivateIQ
    CaptivateIQ is a huge upgrade.
    Incentivized
    Chose CaptivateIQ
    We have one experienced user in our organization. Based on his experience in the previous company, he recommended the team implement CaptivateIQ as our commission calculation platform. After the first meeting with the CaptivateIQ team, we felt that the key features that …
    Incentivized
    Chose CaptivateIQ
    Far, Far better than the competition.
    Incentivized
    Chose CaptivateIQ
    We selected CaptivateIQ because they were more receptive and they provided us with all our needs. The other provider was a previous vendor and they still had alot of restrictions that CaptivateIQ did not have.
    Incentivized
    Chose CaptivateIQ
    When we were choosing a commission software we looked at a few different options and we landed on CIQ for a few different reasons. 1) was the custom plan creation that was similar to excel. Second was that they were able to give is a reporting that helped with ASC606. Third was …
    Incentivized
    Varicent
    Chose Varicent
    Initial comparison analysis was done but no insights into the outcome and why Varicent was chosen over Xactly
    Incentivized
    Chose Varicent
    Varicent is the leader in the ICM space because it is scalable and is always making improvements / enhancements based on customer input. However in my opinion based on my own experience, all ICM providers operate similarly in that they over-promise to get a customer's business …
    Incentivized
    Chose Varicent
    Varicent was the best combination of cost, features, and scalable
    Incentivized
    Chose Varicent
    Varicent was pre-selected before I joined the organization.
    Incentivized
    Chose Varicent
    Out of all of the products I have ever evaluated for this space, Varicent is head and shoulders above the rest in my opinion. For me, I think of Varicent as akin to building an Access database while the other programs are like building an Excel data model. In Varicent you …
    Incentivized
    Chose Varicent
    We did look at other vendors, but Varicent stood out in terms of offerings for the price. There were certainly fancier options, but this hit all marks--cost, quality, and features.
    Incentivized
    Chose Varicent
    Flexible Data Model, Ability to Customize
    Incentivized
    Xactly Corp
    Chose Xactly
    More granularity; better depth of incentives by timeframes; better data refresh capabilities.
    Incentivized
    Chose Xactly
    Captivate IQ offers better pricing and has less limitations in configuration.
    Incentivized
    Chose Xactly
    Xactly Incent® is promissing tool in market as it is from long time. and builded the trust with big companies. Whereas rest of the tools are new in market and has most recent features per industry requirement with enough flexibility.
    Incentivized
    Chose Xactly
    I was not part of the selection process in my current company.
    Incentivized
    Chose Xactly
    Xactly has much more to offer than Sales Cookie and is better for a larger company with more complex plans. Whereas, I would say Xaclty seems to be in line with Performio on all aspects: set up, plan design, calculation, and reporting. Also, seem to be for the same size …
    Incentivized
    Chose Xactly
    Both great products, we chose Xactly due to overall cost to own and support capabilities.
    Incentivized
    Chose Xactly
    Better allows businesses to tailor their commission plans upon needs.
    Incentivized
    Chose Xactly
    Due to the volume of transactions and the complexity of plans that can be accommodated in Xactly
    Incentivized
    Chose Xactly
    Xactly Incent has really a better interface for the sales team to view their reports and be able to sign their sales compensation plans in Xactly Incent. Xactly Incent also provides a good analytics tool to create dashboards and reporting needs for other organizations within …
    Incentivized
    Chose Xactly
    Xactly [Incent] Analytics reports are more advanced and easy to use. The interface is superior and allows for a deep dive into sales numbers and financials for the company. Other departments use Xactly [Incent] to help build cross-functional tools and databases, that can work …
    Incentivized
    Chose Xactly
    I have used Varicent and Callidus in the past[.]
    Incentivized
    Chose Xactly
    Xactly is able to handle all of our business needs. They have a great community of users where Xactly is involved and listening. The support is great and less effort needed in being fully self sustainable with Xactly at your company.
    Incentivized
    Chose Xactly
    I have used Callidus for commissions calculations before and each system has its own pros and cons. Because I have used Xactly Incent longer than Callidus, and I'm still currently using it, I have gotten used to Incent and all its challenges. Callidus was also a great tool as …
    Incentivized
    Chose Xactly
    At the time we looked into it, Xactly was very much ahead of the curve compared to Varicent and how it functioned. We specifically wanted something that had a robust reporting engine and also integrated into Salesforce.com so our field teams could have a single point of entry …
    Incentivized
    Chose Xactly
    Good tool out there for our needs Intuitive, easy to use
    Incentivized
    Chose Xactly
    We originally reviewed Callidus, Centive and Varicent and at that time we went with Callidus because of the customization we thought we needed. Unfortunately, the system was built in such a way, that it was so laborious for us to manage and we needed to know how to read and …
    Incentivized
    Chose Xactly
    Varicent - horrendous customer service and far more expensive Oracle Incent - literally had our compensation administrators in tears
    Key User Insights
    Would buy again
    99%
    Would buy again
    350 Answers
    92%
    Would buy again
    35 Answers
    93%
    Would buy again
    143 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    236 Answers
    97%
    Delivers good value for the price
    31 Answers
    96%
    Delivers good value for the price
    122 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    350 Answers
    95%
    Happy with the feature set
    36 Answers
    96%
    Happy with the feature set
    151 Answers
    Lived up to sales and marketing promises
    99%
    Lived up to sales and marketing promises
    206 Answers
    77%
    Lived up to sales and marketing promises
    20 Answers
    90%
    Lived up to sales and marketing promises
    76 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    175 Answers
    81%
    Implementation went as expected
    25 Answers
    82%
    Implementation went as expected
    85 Answers
    Features
    CaptivateIQVaricentXactly
    Sales ICM
    Comparison of Sales ICM features of CaptivateIQ and Varicent and Xactly
    Feature
    CaptivateIQ
    8.2
    337 Ratings
    4% above category average
    Varicent
    6.7
    55 Ratings
    16% below category average
    Xactly
    7.9
    119 Ratings
    9% below category average
    Sales compensation plan creation8.4271 Ratings7.148 Ratings7.9111 Ratings
    Complex sales crediting8.5245 Ratings7.548 Ratings8.0108 Ratings
    Sales compensation process automation9.1312 Ratings7.452 Ratings7.6111 Ratings
    Incentive auditing/regulation compliance8.1211 Ratings6.546 Ratings8.290 Ratings
    Sales compensation dashboards & forecasting8.2281 Ratings6.447 Ratings8.1104 Ratings
    Incentive modeling8.2207 Ratings6.243 Ratings7.282 Ratings
    Agile incentive strategy8.1176 Ratings6.538 Ratings7.774 Ratings
    ICM mobile visibility6.6166 Ratings6.232 Ratings8.166 Ratings
    Analytics and Reporting
    Comparison of Analytics and Reporting features of CaptivateIQ and Varicent and Xactly
    Feature
    CaptivateIQ
    -
    Ratings
    Varicent
    -
    Ratings
    Xactly
    6.7
    108 Ratings
    20% below category average
    Personalized dashboards00 Ratings00 Ratings6.9108 Ratings
    Color-coded scorecards00 Ratings00 Ratings6.03 Ratings
    KPIs00 Ratings00 Ratings6.04 Ratings
    Key Performance Indicator setting00 Ratings00 Ratings7.03 Ratings
    Benchmarking with external data00 Ratings00 Ratings7.03 Ratings
    Revenue Forecasting00 Ratings00 Ratings7.03 Ratings
    Pipeline Analytics00 Ratings00 Ratings7.03 Ratings
    Sales Gamification
    Comparison of Sales Gamification features of CaptivateIQ and Varicent and Xactly
    Feature
    CaptivateIQ
    -
    Ratings
    Varicent
    -
    Ratings
    Xactly
    4.6
    90 Ratings
    45% below category average
    Sales contest templates00 Ratings00 Ratings5.02 Ratings
    Custom sales contests00 Ratings00 Ratings5.02 Ratings
    Team competitions00 Ratings00 Ratings5.02 Ratings
    Multiple competitions00 Ratings00 Ratings4.02 Ratings
    Contest flexibility00 Ratings00 Ratings4.02 Ratings
    Sales rep view00 Ratings00 Ratings7.790 Ratings
    Mobile game functionality00 Ratings00 Ratings1.03 Ratings
    Game notifications & updates00 Ratings00 Ratings8.42 Ratings
    Social competition / Game collaboration00 Ratings00 Ratings1.02 Ratings
    Sales game integration to Salesforce00 Ratings00 Ratings1.03 Ratings
    Sales performance reporting00 Ratings00 Ratings7.93 Ratings
    TV streaming00 Ratings00 Ratings5.01 Ratings
    Best Alternatives
    CaptivateIQVaricentXactly
    Small Businesses
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Everstage
    Score9.1 out of 10
    Everstage
    Score9.1 out of 10
    SAP Sales Performance Management
    Score8.6 out of 10
    Enterprises
    Salesforce Spiff
    Score8.8 out of 10
    CaptivateIQ
    Score9.3 out of 10
    SAP Sales Performance Management
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    CaptivateIQVaricentXactly
    Likelihood to Recommend
    9.1
    (353 ratings)
    7.3
    (67 ratings)
    8.7
    (324 ratings)
    Likelihood to Renew
    9.1
    (6 ratings)
    4.8
    (15 ratings)
    8.3
    (51 ratings)
    Usability
    9.0
    (15 ratings)
    7.0
    (59 ratings)
    8.0
    (29 ratings)
    Availability
    -
    (0 ratings)
    5.2
    (3 ratings)
    8.1
    (10 ratings)
    Performance
    -
    (0 ratings)
    5.8
    (3 ratings)
    1.8
    (13 ratings)
    Support Rating
    9.0
    (53 ratings)
    6.8
    (6 ratings)
    7.0
    (26 ratings)
    In-Person Training
    -
    (0 ratings)
    7.7
    (2 ratings)
    8.2
    (9 ratings)
    Online Training
    -
    (0 ratings)
    7.7
    (2 ratings)
    8.2
    (9 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    6.8
    (6 ratings)
    6.0
    (17 ratings)
    Configurability
    -
    (0 ratings)
    5.2
    (3 ratings)
    2.4
    (10 ratings)
    Ease of integration
    -
    (0 ratings)
    4.3
    (3 ratings)
    1.3
    (8 ratings)
    Product Scalability
    -
    (0 ratings)
    6.8
    (58 ratings)
    1.5
    (11 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    5.9
    (3 ratings)
    8.6
    (8 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    5.9
    (3 ratings)
    7.8
    (8 ratings)
    User Testimonials
    CaptivateIQVaricentXactly
    Likelihood to Recommend
    CaptivateIQ
    In terms of setting up special incentive programs, it might be better to have those paid out directly. Sometimes the system needs to be manually updated if for say a special service is sold to a pre-existing company. On our end we have to create "new customers" to reflect these new structures of incentives. It still works on CIQ, but it would be helpful for something on the site to allow us to modify this directly.
    Incentivized
    Read full review
    Varicent
    For the use cases we have at the bank, ICM is a perfect solution. For any bank or institution that has similar requirements, ICM would be a perfect solution. But I also think for any use case that has any sort of incentives based on Sales done, this would work amazing, as both Calculations and reports are handled by ICM very well; it's an all-in-one solution, I feel like.
    Incentivized
    Read full review
    Xactly Corp
    The software is well-suited when it comes to tracking and monitoring your commission estimates. It's an easy, user-friendly way to understand what sales went through, and what sales disappeared. I think it could also be improved by showing what changed. So if I log in one day and I have a sale and the next day that's gone. I think an updated running log on what changed is important, even what's been added, like if I log in, show me like plus, you know, 5,000 in sales or something like that.
    Incentivized
    Read full review
    Pros
    CaptivateIQ
    • Employee Self-Service: CapIQ include self-service portals for employees. This allows them to access their compensation details, track their performance, and understand how their pay is structured.
    • Error reduction - Manual calculation of incentives and bonuses is prone to errors, especially in organizations with complex compensation structures involving multiple variables, such as sales targets, performance metrics, and different payout rates. These errors can result in underpayments, overpayments, or discrepancies in compensation, which can lead to dissatisfaction among employees.
    • Real-Time Updates: In dynamic environments, compensation plans may change frequently due to shifts in business goals or market conditions. Compensation incentive software can quickly adapt to these changes, ensuring that compensation calculations remain accurate even as plans are updated. CapIQ allowed me to track my incentives live.
    Incentivized
    Read full review
    Varicent
    • Flexibility - Varicent is not template based. You can implement the model specifically for your organisation.
    • Scalability - Since it is not stick to templates you are able to expand the model for other domains as well.
    • Reporting - Several ways of reporting are possible and each has their own benefit/purpose.
    • Strong/Powerfull Calculation Engine delivering fast results/speed to insight
    • User Interface is minimized to what you need and is not showing off all the functions it can "also" do
    • Strong audittrail
    • Appears to be almost unlimited in what you are able to create
    Read full review
    Xactly Corp
    • Xactly Incent allows quick feed changes with Connect.
    • Xactly Incent allows intuitive plan design so that quick changes can be made with plan changes.
    • Document Management allows quick disbursement of plans to reps as well as record management of the plans.
    • Xactly Incent allows visibility to the reps at any time so that they do not have to wonder what their commissions are.
    Incentivized
    Read full review
    Cons
    CaptivateIQ
    • Reporting is challenging. Even exporting payouts requires selecting a date, so if I want a full year of payouts for the entire team, I have to run 12 reports and combine the data. They have a reporting function, but it also requires a significant setup, and I have yet to figure out how to combine data from all of our plans with different columns.
    • Tracking down changes from prior periods can be tricky. This usually happens due to user error (whoops - admin set up something not quite right), but it might be nice to easily see what changed or why there is an increase or decrease from a prior period impacting the current payout.
    Incentivized
    Read full review
    Varicent
    • As [the] model gets more and more transactional data, the calculation time increases. This should/can be handled internally with better model optimization.
    • Migrating from one env to other sometimes is challenging. There can be better 'Alerts' or 'Explanation' provided to handle it or at least to give a hint of the error.
    • For managers viewing their rep's report, the access part can be made easier. It should be linked to Payee hierarchy and access can be done automatically.
    Incentivized
    Read full review
    Xactly Corp
    • Giving more than one manager access to view a participant's data. For dual reporting employees.
    • Would like more flexibility with the Standard Incentive Statement.
    • Easier process for setting up the new year.
    • The drill down function to get to the detailed data is limited to 20 standard columns. Would like it to be customizable by component.
    Incentivized
    Read full review
    Likelihood to Renew
    CaptivateIQ
    It fits our need and allows a lot of piece of mind. It has a lot of features we like and they keep innovativing and adding to it.
    Incentivized
    Read full review
    Varicent
    Customer support from IBM is impeccable. They are quick to respond and they don't nickel and dime you for every request you make. Their goal is to ensure your success and as a user, I really feel like they listen to my concerns. That's not to say there are no problems. All software has its issues, but I don't feel like those issues fall on deaf ears.
    Read full review
    Xactly Corp
    We have been using Xactly as a primary application to calculate the commissions payout on a daily basis and would continue the same as Xactly Incent meets our requirement. It keeps the process automated and reduces the manual effort to calculate commissions.
    Incentivized
    Read full review
    Usability
    CaptivateIQ
    I give this rating because I think that this works really well, and it helps our teams see things faster and we are able to keep up with pay outs, I give Captivate a 10/10 because I love the format and how quickly we are able to see the payouts
    Incentivized
    Read full review
    Varicent
    Any calculations can be implemented as there are hardly any limitations on complexity. However, online real-time usability is lacking - a simple user enters, and the system calculates work in a way that it is in the browser and hence still needs overnight to be properly reflected in the batch calculations and backend tables.
    Incentivized
    Read full review
    Xactly Corp
    From an admin perspective, the software's usability is high. The different components are organized in a way that is easy to figure out, for example, all elements of a plan are under the Plan Design section. There are some areas where searching within the system is a bit cumbersome because after clicking into a result and back out it clears your filter. I found the software easy to navigate when I first started and the amount of documentation and helpful videos they have on the community and within the University make the system even easier to learn.
    Incentivized
    Read full review
    Reliability and Availability
    CaptivateIQ
    No answers on this topic
    Varicent
    Never went down in last 3 years that I worked with it (every hour of the day basically). That is a 10 in my book.
    Read full review
    Xactly Corp
    In general the system is nearly always available. But the daily achievement calculation takes a hugh amount of time. therefore it was in the past month sometimes only from midday onwards completely updated and usable for Sales employees. Xactly support was and still is working hard to get it available early mornings. Availablility time has increased a lot. It's now down to around 10 am in the moring
    Read full review
    Performance
    CaptivateIQ
    No answers on this topic
    Varicent
    All is fast, but with API's it is sometimes slower due to the application we are pulling data from. Reports are loaded directly or within seconds and our reports are very detailed with many columns and rows.
    Read full review
    Xactly Corp
    Xactly Incent performs extremely well. I have not experienced it "slowing down" when usage is heavy. This is particularly true when it comes to the regular recalculation of credits and commissions. It is not uncommon for Xactly to be dealing with hundreds of thousands of orders/credits in a pay period, but the system handles it well. Xactly recently changed their calculation engine and the speed for regular refreshes increased significantly.
    Incentivized
    Read full review
    Support Rating
    CaptivateIQ
    We used support during our initial setup regarding statment errors. They were quick and concise to respond and help us solve our issues regarding this. They also directed us to the office hours that enabled us to learn of new features and upcoming announcements.
    Incentivized
    Read full review
    Varicent
    Giving a 10 would suggest there is no room for improvement. I don't feel like their support is perfect. However, I have never met another team that was more dedicated to making sure we get what we want and need.
    Read full review
    Xactly Corp
    They take the time to understand the system. They keep us updated on the status of our cases. Finally, their continued follow up ensuring the initial issue was resolved is very nice. They will not close the case out until they have confirmed that our issue has been completely resolved and fixed.
    Incentivized
    Read full review
    In-Person Training
    CaptivateIQ
    No answers on this topic
    Varicent
    The training was good in general with a nice trainer as well. But, the training could be better if it is more focussed on our process/data etc.
    Read full review
    Xactly Corp
    Awesome product, easy to use during daily activities. Reporting and user experience are very well organised. The sales team also likes this tool for reviewing their commissions at any time, which provides real-time updates. For new hires or mid-hires, the commission calculation is working very efficiently. Every sales-side organisation must have this tool.Awesome product, easy to use during daily activities. Reporting and user experience are very well organised. The sales team also likes this tool for reviewing their commissions at any time, which provides real-time updates. For new hires or mid-hires, the commission calculation is working very efficiently. Every sales-side organisation must have this tool.
    Incentivized
    Read full review
    Online Training
    CaptivateIQ
    No answers on this topic
    Varicent
    There is a learning portal with many videos about navigation, creating reports and managing your model.
    Read full review
    Xactly Corp
    Xactly offers training on new releases on a monthly basis and training on basic principles regularly via registration. My experience with both is that they do not provide the in-depth knowledge necessary to truly master the system and advanced courses still do not go to the level needed to autonomously manage the system and plans. Professional services are a large part of any cloud based service such as Xactly and I feel a reliance on such paid consulting services is a great money-maker for Xactly.
    Read full review
    Implementation Rating
    CaptivateIQ
    I worked with a vendor to implement. CIQ support was very good. The implementation was very fast, particularly compared to other platforms
    Incentivized
    Read full review
    Varicent
    Test test test. Make sure that the product is calculating everyone 100% correctly. DO NOT accept a 70% pass rate as some companies would like to have you believe is acceptable. This means conducting thorough testing by providing 100% of all expected results, but it will be worth it when you know that the compensation plans are working entirely as expected.
    Read full review
    Xactly Corp
    Go into implementation knowing how you will handle churn, if there are claw backs, treatment for every type of commission payment (i.e. new business, renewals, etc.) and know your average customer life. You'll also want details by customer for as far back as you can go (within reason).
    Incentivized
    Read full review
    Alternatives Considered
    CaptivateIQ
    Spiff is super sleek and a top contender, honestly, though the price point difference between Captivate and Spiff took Spiff off the table quickly for us. Sales Cookie: we used it for a bit as Captivate didn't have a Hubspot integration, but we quickly outgrew the software and needed a more complex solution. Xactly just doesn't have a great user experience and level of customization needed for our plans. All of this to say, Captivate absolutely wins every time on value for cost and functionality compared to other solutions we have vetted.
    Incentivized
    Read full review
    Varicent
    In 2015, we used a scorecard containing 80 attributes in our review of Oracle, Callidus, and Xactly & Varicent. Oracle did not have true self serve capabilities- programming was heavily required, not intuitive, out of the box functionality was limited. Callidus & Xactly could not provide us a demo using our data, statements could not be sent out in bulk form, difficulty in importing/exporting to CRM. Varicent excelled in most areas and was the clear winner.
    Read full review
    Xactly Corp
    Ignoring the contractual issues that we had, Optymyze is very different from Xactly Incent. I would say that both offer high degrees of flexibility, but Xactly requires greater technical knowledge to customize. Optymyze allows administrators to manipulate data in a way similar to Domo or Tableau, allowing someone who is less technical to customize it. Xactly's connect module, on the other hand, requires strong knowledge of SQL to be able to manipulate data. I've been looking to take the training for Connect, so I can't comment on the limitations or flexibility beyond that.
    Incentivized
    Read full review
    Scalability
    CaptivateIQ
    No answers on this topic
    Varicent
    It is very scalable and adaptable to changing complexities of calculations and business rules under a variety of different scenarios. It does not get full points because in large data loads the time needed to calculate and import the data increases exponentially and may cause issues related to timing potentially.
    Incentivized
    Read full review
    Xactly Corp
    It's very flexible. In most cases it can be adapted to your needs by programming which may cost extra money. We have a lot of different complans and close to 1.000 employees using Xactly in EMEA. It's mainly used by Sales and Finance
    Read full review
    Return on Investment
    CaptivateIQ
    • As a sales representative in this 700+ employee company, I couldn't tell you the ROI.
    • I will say it probably saves me an hour a month compared to traditional compensation reviews/approvals (think about PER representative)
    • There was an increase in sales representative satisfaction with commission tracking.
    Incentivized
    Read full review
    Varicent
    • Compliance - with a central system used for calculation incentive payments and commissions, we are able to provide reports and data showing every detail of how payments are calculated and why they are justified. We can also identify anomalies and outliers.
    • Integration with our payroll system is seamless. Except for regular pay, nothing goes to payroll without going through ICM. The process for paying incentives/bonuses/commissions is now very structured and efficient.
    Incentivized
    Read full review
    Xactly Corp
    • I am not aware of the company investment, but the overall result is fantastic. Employees visibility to commissions and components of their commissions is great. They have much more accessibility to their numbers and better understanding of how commissions are calculated. They can also review commissions at their convince on the application.
    • There seems to be more employee engagement and satisfaction with the overall commission process and reporting with Xactly Incent.
    Incentivized
    Read full review
    ScreenShots

    CaptivateIQ Screenshots

    Screenshot of Automatically syncs commission data to power commission reports in real-time across every team. Data sources can be integrated directly into the commission system.Screenshot of Customized user access and visibility into commission plans and data to meet security and compliance requirements.Screenshot of The Approvals workflow, where reps and managers can ensure every payout is correct before it’s distributed.Screenshot of Displays for business performance by team, comp plan, territory, or any other metric to make data-driven decisions.Screenshot of The reps' view into earnings, with a homepage and customizable commissions statements that outline how much they've earned, details by deal, and future earning potential to keep them motivated.

    Varicent Screenshots

    Screenshot of Varicent providing clarity and transparency to sellers, helping them to find answers faster and have confidence in compensation plans.Screenshot of Tools for sellers that help them align strategic initiatives, and that help them understand which deals will help them win.Screenshot of Varicent ICM model compensation plans that display the financial impact of changes. Its ability to more accurately forecast commission payouts with “what-if” assumptions, users can budget more effectively for sales compensation costs, manage target total compensation for sales representatives and assess plan effectiveness.Screenshot of Shareable information sent to the right people to drive the right results.

    Xactly Screenshots

    Screenshot of the Chat-based AI Assistant interface surfacing compensation insights, attrition risk predictions, and quota recommendations, drawn from 20+ years of proprietary SPM data.Screenshot of a rep-facing incentive statement showing commission earned, quota attainment, and deal-level payout breakdown in a single view.Screenshot of a multi-dimensional forecast view showing deal health scores, risk signals, and AI-generated revenue trajectories across commit, best case, and pipeline categories.Screenshot of a view of territory design decisions that used to take quarters now take days with the coverage visibility and quota alignment field teams need to hit plan.Screenshot of the what-if scenario modeling view with plan variants, projected spend, pay equity impact, and attainment outcomes compared side by side, powered by 20+ years of benchmark data.Screenshot of a single source of truth dashboard for territory assignments, headcount, credits, and quota targets with workflow approvals for mid-year changes built in.