What users are saying about
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Top Rated
903 Ratings
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Top Rated
337 Ratings

Ceridian Dayforce HCM

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Top Rated
903 Ratings
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Score 8 out of 100

Workday HCM

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337 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Ceridian Dayforce HCM

Ceridian Dayforce is well suited for employers with a high degree of complexity in their HR policies and procedures. It can handle almost any complexity that is thrown at it regarding divergent pay policies, union rules, time off plans, etc. We have been able to automate almost all of the manual work we were doing in previous systems to manage the complexity in our policies presented by heavy representation of our front line workforce by several different unions. Ceridian is also great for employers who desire a one-stop-shop for both the delivery of software and HR services. For example, payroll logistics and tax services are native offerings to Ceridian vs. outsourced to a 3rd party, thus streamlining your relationship between software and service providers in HR.
Gavin Flynn, MBA PHR | TrustRadius Reviewer

Workday HCM

Workday HCM requires constant and a lot of HRIS support and in the event that a company cannot afford to staff accordingly it may create a lot of frustration. The system allows for a lot of flexibility in customizing and automating processes; however, that also requires constant maintenance by an experienced technical team. Workday HCM is a great solution for companies that are looking to capitalize on employee and manager self-service, standardization of practices, compliance and automation.
Monika Ganeva | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Ceridian Dayforce HCM
7.6
Workday HCM
8.6
Employee demographic data
Ceridian Dayforce HCM
8.1
Workday HCM
9.0
Employment history
Ceridian Dayforce HCM
7.9
Workday HCM
8.6
Job profiles and administration
Ceridian Dayforce HCM
7.7
Workday HCM
8.6
Workflow for transfers, promotions, pay raises, etc.
Ceridian Dayforce HCM
7.7
Workday HCM
8.7
Organizational charting
Ceridian Dayforce HCM
7.0
Workday HCM
9.0
Organization and location management
Ceridian Dayforce HCM
7.4
Workday HCM
8.7
Compliance data (COBRA, OSHA, etc.)
Ceridian Dayforce HCM
7.4
Workday HCM
7.4

Payroll Management

Ceridian Dayforce HCM
8.2
Workday HCM
8.2
Pay calculation
Ceridian Dayforce HCM
8.6
Workday HCM
8.2
Support for external payroll vendors
Ceridian Dayforce HCM
7.7
Workday HCM
7.3
Off-cycle/On-Demand payment
Ceridian Dayforce HCM
8.9
Workday HCM
Benefit plan administration
Ceridian Dayforce HCM
7.9
Workday HCM
8.4
Direct deposit files
Ceridian Dayforce HCM
8.7
Workday HCM
8.7
Salary revision and increment management
Ceridian Dayforce HCM
7.9
Workday HCM
7.9
Reimbursement management
Ceridian Dayforce HCM
7.7
Workday HCM
8.5

Leave and Attendance Management

Ceridian Dayforce HCM
7.6
Workday HCM
8.6
Approval workflow
Ceridian Dayforce HCM
8.1
Workday HCM
9.1
Balance details
Ceridian Dayforce HCM
7.4
Workday HCM
8.3
Annual carry-forward and encashment
Ceridian Dayforce HCM
7.4
Workday HCM
8.5

Employee Self Service

Ceridian Dayforce HCM
8.1
Workday HCM
8.7
View and generate pay and benefit information
Ceridian Dayforce HCM
8.6
Workday HCM
9.4
Update personal information
Ceridian Dayforce HCM
8.6
Workday HCM
8.8
View company policy documentation
Ceridian Dayforce HCM
7.8
Workday HCM
9.0
Employee recognition
Ceridian Dayforce HCM
7.3
Workday HCM
8.0
View job history
Ceridian Dayforce HCM
8.1
Workday HCM
8.6

Asset Management

Ceridian Dayforce HCM
7.8
Workday HCM
8.2
Tracking of all physical assets
Ceridian Dayforce HCM
7.8
Workday HCM
8.2

HR Reporting

Ceridian Dayforce HCM
6.8
Workday HCM
7.5
Report builder
Ceridian Dayforce HCM
7.0
Workday HCM
7.8
Pre-built reports
Ceridian Dayforce HCM
7.3
Workday HCM
7.7
Ability to combine HR data with external data
Ceridian Dayforce HCM
6.3
Workday HCM
7.1

Onboarding

Ceridian Dayforce HCM
7.8
Workday HCM
9.1
New hire portal
Ceridian Dayforce HCM
7.9
Workday HCM
9.2
Manager tracking tools
Ceridian Dayforce HCM
7.7
Workday HCM
8.9

Performance and Goals

Ceridian Dayforce HCM
7.9
Workday HCM
8.3
Corporate goal setting
Ceridian Dayforce HCM
7.7
Workday HCM
8.5
Individual goal setting
Ceridian Dayforce HCM
8.0
Workday HCM
8.4
Line-of sight-visibility
Ceridian Dayforce HCM
7.9
Workday HCM
8.0
Performance tracking
Ceridian Dayforce HCM
8.0
Workday HCM
8.3

Performance Management

Ceridian Dayforce HCM
7.8
Workday HCM
8.4
Performance plans
Ceridian Dayforce HCM
7.9
Workday HCM
8.2
Performance improvement plans
Ceridian Dayforce HCM
7.5
Workday HCM
8.3
Review status tracking
Ceridian Dayforce HCM
7.8
Workday HCM
8.5
Review reminders
Ceridian Dayforce HCM
7.8
Workday HCM
8.1
Multiple review frequency
Ceridian Dayforce HCM
7.8
Workday HCM
9.0

Succession Planning

Ceridian Dayforce HCM
7.4
Workday HCM
9.0
Create succession plans/pools
Ceridian Dayforce HCM
7.5
Workday HCM
9.1
Candidate ranking
Ceridian Dayforce HCM
7.4
Workday HCM
8.7
Candidate search
Ceridian Dayforce HCM
7.7
Workday HCM
9.1
Candidate development
Ceridian Dayforce HCM
7.2
Workday HCM
8.9

Recruiting / ATS

Ceridian Dayforce HCM
7.7
Workday HCM
8.2
Job Requisition Management
Ceridian Dayforce HCM
7.9
Workday HCM
8.6
Company Website Posting
Ceridian Dayforce HCM
8.1
Workday HCM
8.3
Publish to Social Media
Ceridian Dayforce HCM
7.8
Workday HCM
8.7
Job Search Site Posting
Ceridian Dayforce HCM
7.9
Workday HCM
7.8
Duplicate Candidate Prevention
Ceridian Dayforce HCM
7.2
Workday HCM
7.9
Applicant Tracking
Ceridian Dayforce HCM
7.8
Workday HCM
8.2
Notifications and Alerts
Ceridian Dayforce HCM
7.6
Workday HCM
7.9

Pros

Ceridian Dayforce HCM

  • Benefits and Payroll Integration - changes happen in real time.
  • Workflows - still working on creating some but we created some so that when employees make changes, we are notified and that's great so nothing goes unnoticed.
  • Site is easy for employees to navigate and has a 'clean' presentation.
Dana Lyons | TrustRadius Reviewer

Workday HCM

  • Since it is cloud based, it does not have version control issues (e.g. get 10 years behind on versions that are no longer supported), or the need for constant upgrades. This is completed behind the scenes.
  • The flexibility of Workday HCM implementation and then taking it to day to day operations was superior. You can then blow and out and start using other system cababilities when ready.
  • To enter the system, we must use multi-factor authentication for additional security of employee data. A user downloads their reports and then they are shown in their archive of work transactions and history.
Anonymous | TrustRadius Reviewer

Cons

Ceridian Dayforce HCM

  • We are still unable to use Attendance Management after being live on Dayforce for over a year. We have been told that one of our attendance policies can't be done in the system even though we were promised it could be done at the time we were choosing Dayforce. For our other policies, they are not working properly and no one we've worked with at Ceridian seems to understand Attendance. Our policies are very simple so this has been extremely disappointing.
  • Dayforce Support is a crapshoot. When submitting a ticket you can never be sure if you will receive a Support Rep who is knowledgeable and committed to resolving your issue or a Rep who is just trying to get that ticket closed and out of their queue. We receive inconsistent and incorrect responses fairly frequently. I've had to rely on a User Group for more accurate solutions.
  • Although we like the Recruiting feature, we would like to see more flexibility in that module. More tokens for the Offer Letter, more flexibility in the application questionnaire, etc.
  • Reporting is not intuitive and it seems to be becoming less so as new releases come out. It seems Ceridian is moving towards wanting clients to have Professional Services create all of their reports.
  • We would like to see better audits between WFM and Payroll. It is still too easy to miss hours in WFM that aren't picked up in Payroll.
  • Ceridian Tax Service has been extremely slow in handling questions. The Source Tax Online tool is clunky and difficult to extract information if you have a tax issue.
MariBeth Theusch | TrustRadius Reviewer

Workday HCM

  • This is very specific, but I wish there was a way to search by a field and see which reports are using that field. For example, if I want to see how many direct reports each of our managers have. I know I have a field called "Number of Direct Reports" but I can't remember which reports I have used that field in, so I end up having to create a brand new report.
  • I do wish some of the larger reports would run faster. I sometimes end up having to come back later to get the results.
  • The formatting of email notifications could be better. They come in plain text emails which are hard to read.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Ceridian Dayforce HCM

Ceridian Dayforce HCM 8.9
Based on 66 answers
We are highly invested in Ceridian's Dayforce product. It give us the flexibility and scaling that our growing company needs. Its potential reaches beyond the basic HR functions to the decision making that our Management Team needs. Ceridian is always innovating the employee and employee experiences to offer cutting edge options.
Priscilla Midkiff | TrustRadius Reviewer

Workday HCM

Workday HCM 10.0
Based on 17 answers
It is work to make one system the source of truth for our data, but now that it is done, there is less work involved in staying on this path. This means for us that maintaining and/or implementing new modules like performance, finance, talent, etc. is simple. It's a no-brainer
Anonymous | TrustRadius Reviewer

Usability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.7
Based on 47 answers
We've had an overall great experience with Dayforce. Most employees are able to do what they need to do with ease; there's little training required to get them up and running and access to training videos when they need more information
Karen Henry | TrustRadius Reviewer

Workday HCM

Workday HCM 8.9
Based on 12 answers
Workday's on a great path in terms of user experience. Their goals is to deliver a use experience that doesn't require training or instruction, like Amazon on the consumer side for example. That's hard to do when you're talking about complex business processes and important and sensitive employee information, but they're doing it well
Amanda Easton | TrustRadius Reviewer

Reliability and Availability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 8.8
Based on 11 answers
We have never experienced a total/unplanned outages that effected our ability to process payroll. However, there are times when the application's speed is significantly effected - and processing a payroll may take up to twice as long as normal.
Bethann DuBois | TrustRadius Reviewer

Workday HCM

Workday HCM 10.0
Based on 10 answers
In 2014, Workday has changed the update process. There will be two updates a year; the updates will be delivered to customers typically in a 24 hour window during these two weekends a year. They also keep the Community up-to-date about any planned outages, etc. There is weekly scheduled downtime on Friday night.
Jeff Greening | TrustRadius Reviewer

Performance

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.6
Based on 12 answers
We haven't noticed any slow-down due to the integration of Dayforce WFM with our Ceridian HPL products (HRIS and Payroll). The new HTML view of the timesheets don't load as quickly as the old Silverlight view - however, we have gotten used to the change.
Bethann DuBois | TrustRadius Reviewer

Workday HCM

Workday HCM 10.0
Based on 9 answers
From my perspective, the system runs like a well oiled machine and I have not had any issues with customers complaining about speed. If a report is taking long to run, the report can run in the background and you can go about your business. For larger enterprises, there is additional space and machines to process the application in what Workday refers to it as Extended Configuration Tenant
Jeff Greening | TrustRadius Reviewer

Support Rating

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.5
Based on 45 answers
This is dependent on what type of support that is needed. Ceridian has opportunities to make improvements relating to support on the global/UK side. I find it challenging to get problems solved quickly with our UK Native payroll. The US side is different. We tend to get our issues resolved quickly when we encouter issues on the US side.
April Atkins, CPP | TrustRadius Reviewer

Workday HCM

Workday HCM 8.3
Based on 44 answers
Workday is still learning about the needs of higher education. I have seen rapid improvement in support and knowledge over the last year so am confident this will continue to improve. Overall however, I have found the Support Team to be extremely responsive and Workday offers the advantage of having support across several timezones so that we never wait more than a few hours for a response.
Linda Buckley | TrustRadius Reviewer

In-Person Training

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.5
Based on 11 answers
Because the training we reviewed at Insights has changed how we use the system everyday. This is a key factor in our training.
Dr. Anita Martin | TrustRadius Reviewer

Workday HCM

Workday HCM 9.6
Based on 6 answers
Some training is offered online. Cost is per-person. This also gets quite expensive. Training doesn’t follow a logical path A to B. Starts in middle. When you try to do it afterwards at your desk, difficult.
• Training scenarios are not very real
Anonymous | TrustRadius Reviewer

Online Training

Ceridian Dayforce HCM

Ceridian Dayforce HCM 5.8
Based on 16 answers
I think it is a good start, but I don't think the content delves very deep into the covered topics.
Amy Neill, CPP | TrustRadius Reviewer

Workday HCM

Workday HCM 7.0
Based on 7 answers
I have done for report writing and mass imports (EIBs). They give materials and you run through examples, i.e. you don’t just watch them do tasks, so that is helpful. Training is expensive – a single reporting writing class is $600 per person for virtual training
Anonymous | TrustRadius Reviewer

Implementation Rating

Ceridian Dayforce HCM

Ceridian Dayforce HCM 5.9
Based on 34 answers
Have a strong internal team. Communicate with your implementation team - they are there to make it work for you. Take the time to really think about how you want the system to work for you - in some cases, you may need to rethink your own business practices to see if you are working harder when the system could do it for you
Brenda Lebo | TrustRadius Reviewer

Workday HCM

Workday HCM 10.0
Based on 25 answers
It was implemented before my joining the company. At my last company, we used Workday professional services.

Based upon my experience at my last company, I would rate the implementation experience an 8/10. There are different ways to set things up and we had different people telling us different things. It set us back a couple of times.

Regarding configuration advice, we could set things up where every manager has supervisory organizations, or have it financially based i.e. aligned to cost center/department. We chose the individual manager path and I think we should have chosen a department route. Going down the individual manager path, to maintain the information, we have to inactivate a supervisory org whenever a manager changes/leaves.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Ceridian Dayforce HCM

The true value in a single solution versus add on applications lies in compatibility and ease of use. Add on's are configured differently and may not "think" like the paired program. The user must understand the similarities and differences knowing where the data originates and lands. This is not a problem if the user is present for the implementation. But, becoming a user post-implementation is a true learning experience.
Janice Monda, SHRM-CP | TrustRadius Reviewer

Workday HCM

Previously I have used internally created tools similar to workday that are not available to the public, however, Workday is much more intuitive in comparison has much stronger impact than other tools I have used and many times easier to navigate to the areas where you want to be than any other tool I have used.
Anonymous | TrustRadius Reviewer

Scalability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.5
Based on 13 answers
Overall, we are extremely happy with the Dayforce WFM module. Our biggest pain point is concerning the twice annual software upgrades - which is the only reason I haven't rated them as a '10'. Because every customer is configured differently, the upgrades can sometimes have adverse effects on our current configured policies/rules. And although they roll-out the upgraded version in a test environment several weeks before go-live, not all testing is accurate in that environment. Some issues do not present themselves until you are working with live punches.
Bethann DuBois | TrustRadius Reviewer

Workday HCM

Workday HCM 10.0
Based on 2 answers
Workday has released Financials and is continuing to develop it's Human Capital Management footprint with the addition of Workday Recruiting. I think customers will find that is easy to add on additional functionality in the system.Workday does make it easy for customers to make changes without relying on IT resources. The Business Process framework is a visual tool that allows functional resources to make changes and see the flow of the transaction
Jeff Greening | TrustRadius Reviewer

Return on Investment

Ceridian Dayforce HCM

  • There's no paper handling for employee's PTO requests, manager approvals, etc. This is a huge time-saving and hassle-saving aspect of the system.
  • Employees no longer print out their paychecks - it's all on the app. And we pay less for mailing checks all over the place.
  • Employees enroll in their benefits now, which was also a huge time, paper, and cost saving!
  • Employees attest that they received all of their meals and rests via the biometric clocks, so paper doesn't have to be kept - the system tracks that info now.
Jennifer Monson | TrustRadius Reviewer

Workday HCM

  • Gave us almost 4 hours per HR rep back on new hire day 1. We have a start date every 4 weeks and the manual entry of paperwork that was able to be eliminated with Workday has allowed us to put more HR reps in the classroom to aid with more important day 1 tasks.
  • Simplified search - the backend information is now housed in a simple database that allows me to pull with employee first or last name, or user ID.
  • We paid more for this solution, but we've seen a 33% increase in employee interaction since doing so.
Zach Wasson | TrustRadius Reviewer

Screenshots

Pricing Details

Ceridian Dayforce HCM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Workday HCM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Ceridian Dayforce HCM
7.9
Workday HCM
8.4

Likelihood to Renew

Ceridian Dayforce HCM
8.9
Workday HCM
10.0

Usability

Ceridian Dayforce HCM
7.7
Workday HCM
8.9

Reliability and Availability

Ceridian Dayforce HCM
8.8
Workday HCM
10.0

Performance

Ceridian Dayforce HCM
6.6
Workday HCM
10.0

Support Rating

Ceridian Dayforce HCM
6.5
Workday HCM
8.3

In-Person Training

Ceridian Dayforce HCM
7.5
Workday HCM
9.6

Online Training

Ceridian Dayforce HCM
5.8
Workday HCM
7.0

Implementation Rating

Ceridian Dayforce HCM
5.9
Workday HCM
10.0

Scalability

Ceridian Dayforce HCM
7.5
Workday HCM
10.0

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