Cirrus Insight vs. Outreach

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cirrus Insight
Score 5.1 out of 10
Mid-Size Companies (51-1,000 employees)
Cirrus Insight integrates Salesforce with Gmail, Google Calendar, and Google Contacts. Instantly View Contextual Salesforce Information in Your Inbox. Save Emails & Attachments to Salesforce with a Click. Sync Your Google & Salesforce Calendars. Create & Edit Salesforce Records on the Fly. Customize Your Salesforce Workflow in Gmail. Add Google Contacts to Salesforce. Salesforce Tasks Integration. Salesforce Templates Integrated with Gmail.
$15
per month
Outreach
Score 8.3 out of 10
N/A
Outreach is a sales execution platform that helps market-facing teams create and predictably close more pipeline. From prospecting to deal management to forecasting, Outreach leverages automation and artificial intelligence to help revenue leaders increase the efficiency and effectiveness of go-to-market activities and personnel across the revenue cycle. Outreach offers sales engagement, revenue intelligence, and revenue operations functionalities in a unified platform. The software…N/A
Pricing
Cirrus InsightOutreach
Editions & Modules
Starter
$27
per user/month
Closer
$45
per user/month
Rainmaker
$72
per user/month
No answers on this topic
Offerings
Pricing Offerings
Cirrus InsightOutreach
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup Fee$500 per installationOptional
Additional DetailsPricing based on annual billing.
More Pricing Information
Community Pulse
Cirrus InsightOutreach
Considered Both Products
Cirrus Insight

No answer on this topic

Outreach
Chose Outreach
I have only used Cirrus Insight. Which was a good tool for email syncing to Salesforce, however I didnt use other features it had. Outreach is more robust.
Chose Outreach
In terms of email tracking and click tracking, I believe Outreach is stronger than Cirrus Insight. It offers much more beyond that as well.
Chose Outreach
Overall, I liked Cirrus better for integration with SalesForce, however, it is nice to retire a program which helps make our job(s) a bit easier.
Chose Outreach
I think Outreach is probably the most comprehensive tool I've used of its kind.
Best Alternatives
Cirrus InsightOutreach
Small Businesses
Mailtrack
Mailtrack
Score 8.9 out of 10
Salesmate
Salesmate
Score 9.9 out of 10
Medium-sized Companies
Mailtrack
Mailtrack
Score 8.9 out of 10
HubSpot Sales Hub
HubSpot Sales Hub
Score 8.8 out of 10
Enterprises
Groove, a Clari company
Groove, a Clari company
Score 7.4 out of 10
ClearSlide
ClearSlide
Score 6.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cirrus InsightOutreach
Likelihood to Recommend
5.0
(22 ratings)
8.1
(232 ratings)
Likelihood to Renew
9.1
(1 ratings)
8.3
(9 ratings)
Usability
9.1
(1 ratings)
7.8
(181 ratings)
Availability
9.1
(1 ratings)
8.2
(1 ratings)
Performance
9.1
(1 ratings)
9.1
(1 ratings)
Support Rating
-
(0 ratings)
9.0
(23 ratings)
In-Person Training
-
(0 ratings)
8.2
(1 ratings)
Online Training
-
(0 ratings)
8.0
(1 ratings)
Implementation Rating
9.1
(1 ratings)
4.5
(3 ratings)
Configurability
-
(0 ratings)
7.3
(1 ratings)
Product Scalability
-
(0 ratings)
8.5
(30 ratings)
User Testimonials
Cirrus InsightOutreach
Likelihood to Recommend
Cirrus Insight
For someone who uses both Gmail and Salesforce as part of their main role, this software is an invaluable connector for them both. Some of the features are also not Salesforce specific - such as the Meeting Scheduler, which has proved invaluable to me, and I would recommend to any Gmail user who frequently set up meetings (either internally or externally).
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Outreach
Both are suitable for a strategy that targets a large number of accounts simultaneously using sequences. However, it is also ideal for a more sniper-like approach, which requires additional manual steps. It allows us to work with a process or system, which helps us drive higher numbers. It is also very easy for newly onboarded employees to master the tool. In general, a must-have tool.
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Pros
Cirrus Insight
  • Log email to Salesforce. You click one button and it logs for you. This is easier than adding the BCC email address that Salesforce provides as a way to log email.
  • Track views and engagement on these emails. It's nice to know if the email was opened and if links were clicked.
  • Update quick fields in Salesforce directly from their inbox using Cirrus. This prevented reps from needing to click into Salesforce, wait for it to load, then update fields like the phone number or name.
  • If the rep did need to open Salesforce, Cirrus provides a quick button to navigate to the Lead/Contact/Opportunity page quickly.
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Outreach
  • Organization - I know when to make calls/emails/LinkedIn connections without having to overthink anything.
  • Alignment - the colleagues I work with on my accounts can keep tabs on my activity so there is no redundancy or overcommunication.
  • Ease of use - all my contacts are in one place, and sending automated emails I have built in my sequences give me so much time back in my day.
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Cons
Cirrus Insight
  • Outlook for Mac could use some work as an add-on because it's hard to read sometimes on my laptop. It's not a sidebar, like the Windows functionality, so it's harder to read.
  • Doesn't always find an opportunity, even though I know it's in our Salesforce system.
  • Randomly shuts down and doesn't log in properly at times. I've had to remove and re-download more than once.
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Outreach
  • When sequencing, I need to mark multiple leads, and using the search bar, it will uncheck all the leads that were previously checked.
  • Calls drop constantly.
  • Syncing contacts and leads with SF is challenging. The buttons to synchronize with CRM are available when searching for a contact or lead, but you cannot sync it when viewing the lead or contact itself.
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Likelihood to Renew
Cirrus Insight
It is the best google to salesforce integration on the market. support is incredibly responsive and very helpful. They are constantly adding new features, and the current feature set is well beyond anything else that is currently offered in the market
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Outreach
It's a strong tool that helps our sales development team manage a large number of qualified leads. The sequence framework ensures that every lead receives enough contact attempts that we have confidence that we're not abandoning our prospecting too early without the overhead of managing those activities manually.
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Usability
Cirrus Insight
Very easy to use. Everything opens in a familiar interface right inside the google apps sidebar. It brings in salesforce records, so as long as you know google apps / gmail and salesforce you'll be all set. It's point and click.
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Outreach
Being in a role that required me to do a lot of prospecting, I spent more time in Outreach than any other platform. It had everything within that I needed to be successful in my role. It was extremely customizable and easy to learn. There were occasional bugs, but nothing that kept me from doing my job.
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Reliability and Availability
Cirrus Insight
Haven't had a down issue in the almost 2 years I've been using the product. Support is also super responsive.
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Outreach
In our years as Outreach customers, I can count the number of outages we've experienced on one hand. Generally, outages have been very brief and have not completely frozen our access to the platform. Scheduled maintenance is always proactive communicated and the hours never interfere with standard business hours or scheduled sequences.
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Performance
Cirrus Insight
Pulls in salesforce data very quickly, and syncs very quickly.
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Outreach
Outreach's performance overall is very high quality. Pages load right away. Occasionally it might take a minute to generate a report, but not any slower than in other platforms I've used. Outreach is integrated into many of our other tools and seems to be a very clean integration. Everything runs very quickly.
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Support Rating
Cirrus Insight
No answers on this topic
Outreach
There is almost zero customer support. What they do offer is a live chat feature which is active during "normal" business hours which is nice for instant inquiries if someone is available. However, you do not have a dedicated representative to address questions or concerns and their billing process is confusing and messy without any support.
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In-Person Training
Cirrus Insight
No answers on this topic
Outreach
We were trained in person and it was very easy to understand. And if we missed any pointers there was more training given to us. So i always like this tool. The drafts were also prepared for us to sync outreach with our devices so it was straightforward. Highly recommend
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Online Training
Cirrus Insight
No answers on this topic
Outreach
Lots of attention from the Outreach training team, with a great willingness to customize to our needs. To be clear, you get out what you put in. If you don't work with them, you'll get cookie-cutter training. But we asked for a lot of customization, and they delivered what we asked for.
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Implementation Rating
Cirrus Insight
The plugin is installed inside your internet browser as an extension/add-on. It can be found in most add on stores and is easy to install. Usually just a few clicks. It handles authorization for you once you sign in, and then takes care of all the rest. It couldn't be easier to get working right out of the box. You're up in running in less than 5 minutes.
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Outreach
I expected more assistance in connecting Outreach with Salesforce. We have a basic connection, but many fields were left without a sync. We can apparently sync data without adding the app into Salesforce, but believe we could get more functionality with a better integration. The basics of setting up our sequences and using Outreac to run them was was fine.
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Alternatives Considered
Cirrus Insight
Yesware regularly sent me alerts that my emails had been opened by someone who I hadn't sent them to, from locations they couldn't possibly have been. I also don't recall its Salesforce activity logging working as smoothly, though I last used Yesware more than 12 months ago so my memory isn't as fresh as it could be
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Outreach
Outreach does a great job being a one-stop-shop for all of your tools in one platform to help your SDR's and AE build pipelines and simplifying the process of nurturing/maintain communication with your contacts. You won't need to use other sales enablement tools with outreach. You'll be able to build sequences using 3 different channels of LinkedIn, emailing, and calls in one platform. You'll also be able to view overall insights of what sequences are performing well, how they are successful.
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Scalability
Cirrus Insight
No answers on this topic
Outreach
It is scalable to many businesses, but I think Orum if frequently better for scalability in terms of number of prospect calls and making more calls. I think every sales team should have Outreach and I cannot imagine using only Orum because I think Outreach is better as an organizing tool, but I also can't imagine using only Outreach without Orum given the amount of calls I have to make in a day
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Return on Investment
Cirrus Insight
  • Customer data is paramount and Cirrus Insight supports optimal data integrity.
  • Ease of capturing updated customer information and sales activity helps in forecasting, operational insight, etc.
  • Facilitates transition of sales opportunities by seeing a clear trail of correspondence and customer updates.
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Outreach
  • It's helped me speed up my ability to reach out to customers. I like bulk composing but would be even better if Outreach was able to recommend (daily/weekly/etc.) who we should reach out to based on intent/other metrics.
  • I will say outreach has improved our ability to book more meetings simply because it enables volume activities.
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ScreenShots

Cirrus Insight Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of

Outreach Screenshots

Screenshot of Help reps engage buyers with personalized interactions throughout their buying journey. Orchestrate all key sales activities — like emails, phone calls, social media touches — utilizing proven playbooks & messaging.Screenshot of Outreach Kaia - AI-powered virtual assistant that joins live meetings, captures real-time transcription, and delivers on-demand confidence with competitive and product details in the moment.Screenshot of Outreach Commit delivers real-time pipeline analysis and buyer engagement signals to bring science to the art of forecasting, enabling revenue leaders to go from guessing the future to changing it with recommended actions.Screenshot of Outreach Everywhere - Outreach is everywhere work happens, including Gmail and Salesforce.com.Screenshot of Outreach Success Plans provide complete visibility into a team’s deals at both a granular and big-picture level.Screenshot of Reporting - To improve results with actionable insights. Know the times, channels and sequences that reach prospects best.