What users are saying about
50 Ratings
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Based on 50 reviews and ratings
Outreach
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Top Rated
676 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 676 reviews and ratings
Attribute Ratings
- Cirrus Insight is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Implementation Rating
- Cirrus Insight and Outreach are tied in 1 area: Usability
Likelihood to Recommend
10.0
Cirrus Insight
100%
22 Ratings

8.8
Outreach
88%
193 Ratings
Likelihood to Renew
9.1
Cirrus Insight
91%
1 Rating

7.0
Outreach
70%
5 Ratings
Usability
9.1
Cirrus Insight
91%
1 Rating

9.1
Outreach
91%
150 Ratings
Availability
9.1
Cirrus Insight
91%
2 Ratings

Outreach
N/A
0 Ratings
Performance
9.1
Cirrus Insight
91%
2 Ratings

Outreach
N/A
0 Ratings
Support Rating
Cirrus Insight
N/A
0 Ratings

8.6
Outreach
86%
22 Ratings
Online Training
Cirrus Insight
N/A
0 Ratings

8.0
Outreach
80%
1 Rating
Implementation Rating
9.1
Cirrus Insight
91%
2 Ratings

6.0
Outreach
60%
3 Ratings
Likelihood to Recommend
Cirrus Insight
For someone who uses both Gmail and Salesforce as part of their main role, this software is an invaluable connector for them both. Some of the features are also not Salesforce specific - such as the Meeting Scheduler, which has proved invaluable to me, and I would recommend to any Gmail user who frequently set up meetings (either internally or externally).

Verified User
Professional in Information Technology
Publishing Company, 1001-5000 employeesOutreach
I've implemented both Outreach and Salesloft. They are very similar tools, and my conclusion is that Outreach beats Salesloft in many areas, while being behind in a few. The Outreach user interface and Outlook integrations are best in class. In fact, the Outlook integration may be the #1 reason to choose Outreach. It's seamless, and allows you to perform many tasks directly from Outlook without having to engage with the Outreach app.It is the administrative functions where Outreach is a little behind. The CRM integrations are great. No complaints there. But creating cadences (sequences) is a particular chore. Copying and changing the order of steps is a much more painful process than with Salesloft. Also the out-of-the-box reporting and analytics functions are average at best.However, for the main audience -- the sales users -- Salesloft is a great sales automation tool, and probably the one I'd recommend first.

Verified User
Consultant in Sales
Telecommunications Company, 1001-5000 employeesPros
Cirrus Insight
- Log email to Salesforce. You click one button and it logs for you. This is easier than adding the BCC email address that Salesforce provides as a way to log email.
- Track views and engagement on these emails. It's nice to know if the email was opened and if links were clicked.
- Update quick fields in Salesforce directly from their inbox using Cirrus. This prevented reps from needing to click into Salesforce, wait for it to load, then update fields like the phone number or name.
- If the rep did need to open Salesforce, Cirrus provides a quick button to navigate to the Lead/Contact/Opportunity page quickly.

Verified User
Program Manager in Sales
Computer Software Company, 1001-5000 employeesOutreach
- Organization - I know when to make calls/emails/LinkedIn connections without having to overthink anything.
- Alignment - the colleagues I work with on my accounts can keep tabs on my activity so there is no redundancy or overcommunication.
- Ease of use - all my contacts are in one place, and sending automated emails I have built in my sequences give me so much time back in my day.

Verified User
Account Manager in Sales
Telecommunications Company, 5001-10,000 employeesCons
Cirrus Insight
- Outlook for Mac could use some work as an add-on because it's hard to read sometimes on my laptop. It's not a sidebar, like the Windows functionality, so it's harder to read.
- Doesn't always find an opportunity, even though I know it's in our Salesforce system.
- Randomly shuts down and doesn't log in properly at times. I've had to remove and re-download more than once.
Program Associate
First Fruit, Inc.Non-Profit Organization Management, 1-10 employees
Outreach
- Triggers can be a little tricky to figure out - some limitations are not intuitive
- User management through Salesforce feature - our process is to Freeze Salesforce accounts before deactivating them to ensure account/opportunity/contact migrations have fully taken place; Outreach will only remove licenses from deactivated users, which could be frustrating if we were already at our license cap and needed to add more users in that interim.

Verified User
Manager in Other
Computer Software Company, 51-200 employeesPricing Details
Cirrus Insight
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$500
Starting Price
$15 per month
Cirrus Insight Editions & Modules
Edition
Starter | $271 |
---|---|
Closer | $451 |
Rainmaker | $721 |
- per user/month
Additional Pricing Details
Pricing based on annual billing.Outreach
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
—Outreach Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Cirrus Insight
Cirrus Insight 9.1
Based on 1 answer
It is the best google to salesforce integration on the market.support is incredibly responsive and very helpful.They are constantly adding new features, and the current feature set is well beyond anything else that is currently offered in the market
Co-Founder
OrgSpring1-10 employees
Outreach
Outreach 7.0
Based on 5 answers
I like Outreach, but I do wonder about new competitors that are 25-50% less expensive.
Principal
Christian Banach LLCMarketing and Advertising, 1-10 employees
Usability
Cirrus Insight
Cirrus Insight 9.1
Based on 1 answer
Very easy to use. Everything opens in a familiar interface right inside the google apps sidebar.It brings in salesforce records, so as long as you know google apps / gmail and salesforce you'll be all set.It's point and click.
Co-Founder
OrgSpring1-10 employees
Outreach
Outreach 9.1
Based on 150 answers
The ease of use for outreach is next to none. Everything is clearly explained, you can hop on a call with their support team whenever, and it effortlessly integrates into your computer. You can do everything you need sales related on it, and the learning curve is small. I'd recommend it as a first and last CRM.

Verified User
Employee in Sales
Financial Services Company, 201-500 employeesReliability and Availability
Cirrus Insight
Cirrus Insight 9.1
Based on 2 answers
Haven't had a down issue in the almost 2 years I've been using the product.Support is also super responsive.
Co-Founder
OrgSpring1-10 employees
Outreach
No score
No answers yet
No answers on this topic
Performance
Cirrus Insight
Cirrus Insight 9.1
Based on 2 answers
Pulls in salesforce data very quickly, and syncs very quickly.
Co-Founder
OrgSpring1-10 employees
Outreach
No score
No answers yet
No answers on this topic
Support Rating
Cirrus Insight
No score
No answers yet
No answers on this topic
Outreach
Outreach 8.6
Based on 22 answers
The overall support of Outreach has been great. Whenever I have a problem, they were quick to fix it and typically respond within one business day. I don't typically have many requests for support because a lot of my questions can be answered through their knowledge panel. They have been fantastic to work with overall.

Verified User
Partner in Marketing
Retail Company, 1-10 employeesOnline Training
Cirrus Insight
No score
No answers yet
No answers on this topic
Outreach
Outreach 8.0
Based on 1 answer
Lots of attention from the Outreach training team, with a great willingness to customize to our needs. To be clear, you get out what you put in. If you don't work with them, you'll get cookie-cutter training. But we asked for a lot of customization, and they delivered what we asked for.

Verified User
Consultant in Sales
Telecommunications Company, 1001-5000 employeesImplementation Rating
Cirrus Insight
Cirrus Insight 9.1
Based on 2 answers
The plugin is installed inside your internet browser as an extension/add-on.It can be found in most add on stores and is easy to install. Usually just a few clicks.It handles authorization for you once you sign in, and then takes care of all the rest.It couldn't be easier to get working right out of the box.You're up in running in less than 5 minutes.
Co-Founder
OrgSpring1-10 employees
Outreach
Outreach 6.0
Based on 3 answers
Although we required a special setup, the process was quick. But we paid a lot for the implementation and didn't use 33% of the hours we purchased.
Principal
Christian Banach LLCMarketing and Advertising, 1-10 employees
Alternatives Considered
Cirrus Insight
Yesware regularly sent me alerts that my emails had been opened by someone who I hadn't sent them to, from locations they couldn't possibly have been. I also don't recall its Salesforce activity logging working as smoothly, though I last used Yesware more than 12 months ago so my memory isn't as fresh as it could be
Sr. Customer Success Manager
DialSourceComputer Software, 11-50 employees
Outreach
Outreach does a great job being a one-stop-shop for all of your tools in one platform to help your SDR's and AE build pipelines and simplifying the process of nurturing/maintain communication with your contacts. You won't need to use other sales enablement tools with outreach. You'll be able to build sequences using 3 different channels of LinkedIn, emailing, and calls in one platform. You'll also be able to view overall insights of what sequences are performing well, how they are successful.
Account Executive
CouchbaseInformation Technology & Services, 51-200 employees
Return on Investment
Cirrus Insight
- Customer data is paramount and Cirrus Insight supports optimal data integrity.
- Ease of capturing updated customer information and sales activity helps in forecasting, operational insight, etc.
- Facilitates transition of sales opportunities by seeing a clear trail of correspondence and customer updates.
Director of Business Development
Synegen, Inc.Information Technology and Services, 11-50 employees
Outreach
- The huge positive impact it had was the team not needing to spend as much time as disengaged opps as they were engaged ones. We were able to set sequences to work with them while the team could focus on generating new leads or converting Opps.
- For an AE - post demo communication is important. With templates and snippets we could just click a few buttons and have a really nice email sent out with the relevant information and then the next several steps already planned out. This freed up time for us and even allowed us to take calls a lot sooner after demo's then before. For busy days this was very helpful.
Account Director
Steele Compliance WaveComputer Software, 201-500 employees