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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Meraki MX

    Score9 out of 10
    N/ACisco Meraki MX Firewalls is a combined UTM and Software-Defined WAN solution. Meraki is managed via the cloud, and provides core firewall services, including site-to-site VPN, plus network monitoring.

    $595

    per appliance

    LogicMonitor

    Score8.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    LogicMonitor’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. It provides IT and business teams operational visibility and predictability across their technologies and applications.N/A
    Pricing
    Cisco Meraki MXLogicMonitor
    Editions & Modules
    MX64
    $595
    per appliance
    MX67
    $695
    per appliance
    MX68
    $995
    per appliance
    MX84
    $1,995
    per appliance
    MX100
    $4,995
    per appliance
    MX250
    $9,995
    per appliance
    MX450
    $19,995
    per appliance
    Enterprise
    Contact sales team
    Website Monitoring
    Contact sales team
    Offerings
    Pricing Offerings
    Cisco Meraki MXLogicMonitor
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Our platform is broken down into Pro and Enterprise Pricing. Pro includes monitoring for all of your cloud, hybrid, and on-premises infrastructure. Our Enterprise package includes all of this, plus our AIOps and Machine Learning functionality that provides dynamic thresholds, root cause analysis, anomaly detection and more! LogicMonitor only charges by the device. What is considered a device? A device is anything with an IP address that you want to monitor, including a physical device or a cloud resource. This means multiple data sources under the same IP address can be monitored for the same price. Unlike some monitoring platforms. we don’t charge per node, interface, or metric.
    More Pricing Information
    Community Pulse
    Cisco Meraki MXLogicMonitor
    Considered Both Products
    Cisco
    No answer on this topic
    LogicMonitor
    Chose LogicMonitor
    Much easier to learn and set up initially
    Incentivized
    Chose LogicMonitor
    Out of the box, both PRTG and WhatsUp Gold pale in comparison to what LogicMonitor can do with a simple deployment. Both PRTG and WhatsUp Gold require the loading of vendor SNMP MIBs, and can't talk via vendor APIs. Veeam ONE is a one-trick pony and only able to monitor your …
    Incentivized
    Chose LogicMonitor
    LogicMonitor was the fastest to deploy and is the easiest to understand and manage of any of the previous platforms that I've used for monitoring, in part because it is cloud-based. It also does a good job at managing a wide range of devices. For our organization that has …
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    171 Answers
    97%
    Would buy again
    91 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    160 Answers
    98%
    Delivers good value for the price
    84 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    167 Answers
    97%
    Happy with the feature set
    91 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    145 Answers
    95%
    Lived up to sales and marketing promises
    77 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    164 Answers
    93%
    Implementation went as expected
    81 Answers
    Features
    Cisco Meraki MXLogicMonitor
    Firewall
    Comparison of Firewall features of Cisco Meraki MX and LogicMonitor
    Feature
    Cisco Meraki MX
    7.8
    173 Ratings
    10% below category average
    LogicMonitor
    -
    Ratings
    Identification Technologies7.8167 Ratings00 Ratings
    Visualization Tools8.4162 Ratings00 Ratings
    Content Inspection7.7158 Ratings00 Ratings
    Policy-based Controls7.7160 Ratings00 Ratings
    Active Directory and LDAP7.8132 Ratings00 Ratings
    Firewall Management Console7.7158 Ratings00 Ratings
    Reporting and Logging7.1166 Ratings00 Ratings
    VPN8.6157 Ratings00 Ratings
    High Availability8.5158 Ratings00 Ratings
    Stateful Inspection7.5149 Ratings00 Ratings
    Proxy Server7.188 Ratings00 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Cisco Meraki MX and LogicMonitor
    Feature
    Cisco Meraki MX
    -
    Ratings
    LogicMonitor
    7.1
    2 Ratings
    17% below category average
    Remote monitoring00 Ratings7.12 Ratings
    Best Alternatives
    Cisco Meraki MXLogicMonitor
    Small Businesses
    SonicWall NSA Series
    Score8.3 out of 10
    Amazon CloudWatch
    Score7.8 out of 10
    Medium-sized Companies
    Barracuda CloudGen Firewall
    Score9.6 out of 10
    Datadog
    Score8.8 out of 10
    Enterprises
    Cisco Adaptive Security Appliance (ASA) Software
    Score9 out of 10
    ManageEngine Site24x7
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Meraki MXLogicMonitor
    Likelihood to Recommend
    9.0
    (218 ratings)
    8.9
    (182 ratings)
    Likelihood to Renew
    9.1
    (16 ratings)
    8.0
    (9 ratings)
    Usability
    9.2
    (13 ratings)
    7.3
    (31 ratings)
    Availability
    9.0
    (3 ratings)
    9.1
    (1 ratings)
    Performance
    9.0
    (3 ratings)
    9.1
    (1 ratings)
    Support Rating
    8.9
    (19 ratings)
    6.0
    (110 ratings)
    In-Person Training
    10.0
    (1 ratings)
    8.2
    (1 ratings)
    Online Training
    5.7
    (2 ratings)
    7.3
    (1 ratings)
    Implementation Rating
    8.0
    (2 ratings)
    9.0
    (27 ratings)
    Configurability
    9.0
    (2 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.4
    (5 ratings)
    Ease of integration
    6.2
    (4 ratings)
    7.3
    (1 ratings)
    Product Scalability
    8.9
    (184 ratings)
    9.1
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    7.6
    (4 ratings)
    Vendor post-sale
    8.7
    (3 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    9.6
    (4 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Cisco Meraki MXLogicMonitor
    Likelihood to Recommend
    Cisco
    The Meraki MX lineup is well suited for organizations that need centralized management of multiple locations, as it allows for both quick deployment and simple/easy remote administration all from a single pane of glass. It also works very well for providing VPN access for remote workers and helps monitor end-device uptime. It does, however, fall a bit short in its firewall's customization, compared to traditional appliances (like our WatchGuard Firebox), so perhaps less suited for organizations that need more customization, as the Meraki MX lineup is primarily designed for simplicity and straightforward cloud-based management.
    Incentivized
    Read full review
    LogicMonitor
    For environments that mostly use VMs and baremetal devices, LogicMonitor is a fantastic choice. It lends itself especially well to situations where you want individual teams to be able to manage the monitoring and observability of their own domains, and if you take the time to customize it to your environment in the frontend, you can get to the point where your LogicMonitor platform administrators are very rarely needed.
    Incentivized
    Read full review
    Pros
    Cisco
    • The Cisco Meraki MX series is phenomenal at allowing us to remotely manage networks. So the devices usually act as the brain behind our client's networks, which makes it really, really easy for our team to take a look at what's going on in those client network environments, resolve any issues, and make sure that our client's networks are staying secure.
    Incentivized
    Read full review
    LogicMonitor
    • It shows us system issues right away so we can fix them fast.
    • It finds new devices on its own, so we do not miss anything.
    • It alerts us only when something really unusual happens.
    • Its dashboards make it easy for everyone to see system health.
    • It helps us see trends so we are ready for busy times.
    Incentivized
    Read full review
    Cons
    Cisco
    • Layer seven firewall rules. Just making them more granular. We've been in meetings with Cisco SES where I've said feature requests many times and that's one of the big ones where it's just a little cumbersome to implement layer seven rules right now.
    • Just making them more granular. We've been in meetings with Cisco SES where I've said feature requests many times and that's one of the big ones where it's just a little cumbersome to implement layer seven rules right now.
    Incentivized
    Read full review
    LogicMonitor
    • Segmentation at an instance level not just the resource when clients are sharing the same device but shouldn't see each other's relevant data
    • ARM CPU support for collectors to allow for a lighter weight appliance deployment
    • WMI collection with a Linux collector so a windows collector would not be needed or a virtual appliance template that can be used to deploy collectors
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    The simplicity and ease of use for the Meraki Dashboard make it an easy choice for our organization to renew our Meraki Enterprise Agreement. We will likely continue using the Meraki MC67-C, MX450, and other MX models in their catalog until we shift away from Meraki completely
    Incentivized
    Read full review
    LogicMonitor
    This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful
    Incentivized
    Read full review
    Usability
    Cisco
    Some features simply aren't there, but the ones that are there are pretty easy to use. Sometimes it is easy to get lost when trying to find the specific device you want to work on, but that's mostly due to how rarely we have to go into the interface.
    Incentivized
    Read full review
    LogicMonitor
    Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.
    Incentivized
    Read full review
    Reliability and Availability
    Cisco
    Meraki MX devices support high availability (HA) configurations, which ensures minimal downtime if one device goes offline. This feature has helped us maintain a stable and reliable network, even in cases of hardware failures. ince Meraki is cloud-managed, we've noticed that the cloud infrastructure is generally highly reliable, with minimal service interruptions or downtime. This makes it easier to manage the network remotely without significant availability concerns. Meraki automatically pushes firmware updates and patches, which helps maintain system stability without requiring manual intervention. These updates are rolled out in a manner that ensures minimal disruption to service.
    Incentivized
    Read full review
    LogicMonitor
    No answers on this topic
    Performance
    Cisco
    The interface is pretty responsive. The lower end devices are easy to overwhelm if you have a lot of throughput. Be sure the model you get is rated for the amount of traffic you will have. Overbuild if possible, otherwise you won't be fully leveraging the connection from your ISP.
    Incentivized
    Read full review
    LogicMonitor
    No answers on this topic
    Support Rating
    Cisco
    I haven't ever had a bad experience with Meraki support. On the few occasions where I wasn't understanding the UI or needed some clarification about what a setting actually would do, I contacted them and they were very quickly able to provide help. Returns are simple and fast, too. We had to return a defective device one time and they shipped the replacement before we had even un-racked the one that was faulty. Unlike many other vendors, they didn't ask use to a do long list of scripted diagnostics, they just took my word for it that the device was broken and sent out a replacement immediately
    Incentivized
    Read full review
    LogicMonitor
    The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.
    Incentivized
    Read full review
    In-Person Training
    Cisco
    great when they offered it, really tested your knowledge with hands on and see what your peers from other orgs know. glad to see that we were ahead of the curve of what our peers knew
    Incentivized
    Read full review
    LogicMonitor
    Add good training
    Incentivized
    Read full review
    Online Training
    Cisco
    it was okay as it was moderated but still better than nothing and done via semi self paced webex meeting
    Incentivized
    Read full review
    LogicMonitor
    The training is good but room to improve
    Incentivized
    Read full review
    Implementation Rating
    Cisco
    Implementing Meraki MX devices in phases—starting with a pilot group or select branch offices—was invaluable. This allowed us to identify potential configuration issues, troubleshoot problems, and refine our setup before rolling it out company-wide. It also helped to get feedback from early users and adjust the deployment strategy accordingly. The SD-WAN capabilities in Meraki MX were essential for optimizing our WAN traffic and ensuring better application performance across various locations.
    Incentivized
    Read full review
    LogicMonitor
    The implementation experience was awesome for me, as the LogicMonitor team was really helpful to us. They installed everything on our primary server and provided clear, intelligible explanations. They even trained our non-tech team on it as well. Therefore, my team and I had a very simple and pleasurable implementation experience.
    Incentivized
    Read full review
    Alternatives Considered
    Cisco
    Cisco CVO (MEVO) As previously mentioned we needed to manually configure each one which would take 15-20 minutes per device and needed to be done on-site. These devices can also go down more frequently after power outages and other incidents, and we've seen them not come back online. These devices are also much larger.
    Incentivized
    Read full review
    LogicMonitor
    Our business used the trial period they provided on one of our systems and conducted sessions with all of this software. Our team tested all of these software options before deciding on LogicMonitor, as our business is expanding daily and we needed a system that could accommodate our growing workforce and automatically add systems to our network, which LogicMonitor alone provided.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Cisco
    No answers on this topic
    LogicMonitor
    Pricing seems to be getting more and more aggressive, I worry that it's going to turn into ServiceNow or SAP and everything minor feature will be an extreme cost that prices out us and our customers
    Incentivized
    Read full review
    Scalability
    Cisco
    We started only with the Main Meraki MX85 in our enterprise for our main hub, then we started adding remote sites with Meraki MX 68 and connected to our Main hub. Adding more sites and scaling the network is easy, and improving our connectivity saves time and cost to manage, or adding manpower with only 1 dashboard can manage all applications. Scaling and flexibility to change or expand our network are easy thanks to Meraki MX features
    Incentivized
    Read full review
    LogicMonitor
    No answers on this topic
    Professional Services
    Cisco
    No answers on this topic
    LogicMonitor
    Haven't really used it but our initial onboarding PS was disappointing. Felt like we were being told what we needed to cover as opposed to what we wanted to cover. In addition, we were pushed into using the PS in tight time frames and we were not ready to do so.
    Incentivized
    Read full review
    Return on Investment
    Cisco
    • From a positive impact? Basically it allows us to set up shop very quickly. It allowed us to add sites to our network very quickly. From a negative perspective, I think the only thing is that I can see from a negative perspective is I have a preference to working with ACLI in terms of how I engage with the youth tool At the moment, the only way to actually engage with a tool is on a gui and sometimes what I'd actually like is more detailed information in terms of actual configuration that you'll actually get out of ACLI.
    Incentivized
    Read full review
    LogicMonitor
    • We Eliminated an on-prem monitoring tool which was in excess of 25 servers
    • A decrease in time to response from our Network Operations Center resulted in a more consistent client experience
    • Dynamic alert thresholds helped reduce alerting by about 10 to 15% as soon as we turned it on for volatile metrics like CPU and memory
    Incentivized
    Read full review
    ScreenShots

    LogicMonitor Screenshots

    Screenshot of AIOps features for enterprises using technology or hybrid environments with cloud and container resources. LogicMonitor can be used to monitor and improve the performance of complex enterprise networks with dynamic thresholds, topology mapping, anomaly detection, and root cause analysis.Screenshot of LM Envision's comprehensive monitoring and observability capabilities across the IT infrastructure, that help to identify alerts for the most important systems while ensuring the user experience is uninterrupted across the globe.Screenshot of Monitoring that ensures servers and the applications running on top of them are highly available. Helps resolve issues and optimize resource consumption for the server infrastructure.Screenshot of LogicMonitor remote workforce monitoring, which ensures that employees are connected to the systems that keep them productive and provide proactive insight into dispersed systems and third-party outages.Screenshot of Unified cloud monitoring across a hybrid multi-cloud ecosystem.Screenshot of LM Logs delivering log analysis at enterprise scale.