ClickUp vs. Jira Align

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ClickUp
Score 8.5 out of 10
Small Businesses (1-50 employees)
ClickUp is an all-in-one productivity platform. It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp helps teams of all types and sizes deliver work more effectively, to boost productivity to new heights. ClickUp aims to make the world more productive by removing friction caused by using many different applications. The platform boasts millions…
$0
per month per seat
Jira Align
Score 7.9 out of 10
N/A
Jira Align (formerly AgileCraft) is an enterprise-ready project management solution, now from Atlassian (acquired May 2019).
$27,000
per year
Pricing
ClickUpJira Align
Editions & Modules
Free
$0.00
Unlimited
$9.00 ($5.00)
per member per month (annual contract pricing)
Business
$19.00 ($12.00)
per member per month (annual contract pricing)
Business Plus
$29.00 ($19.00)
per member per month (annual contract pricing)
Enterprise
Contact Sales
Starting Price
$27,000.00
per year
Maximum Price
$3,987,600.00
per year
Offerings
Pricing Offerings
ClickUpJira Align
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ClickUpJira Align
Considered Both Products
ClickUp
Chose ClickUp
ClickUp is more flexible and easy to make work for your needs, but if you have a custom or more flexible approach on Agile Methodology. Otherwise, I would recommend a more strict tool like Pivotal Tracker.
Chose ClickUp
Very well. There is no comparison as it;s simple to use.

Those tools are very complicated
Chose ClickUp
Before deciding to use ClickUpwe have used and evaluated multiple softwares. In the end we have chosen ClickUp because it had the most user friendly interface and had the most features that we were looking, with a low cost and easy kick-off.
Chose ClickUp
ClickUp has very competitive pricing, and is generally more cost effective than its competitors at each feature tier. Asana is also a great product, and it does have some advantages when it comes to built-in tasks, such as approvals, or project management reports and …
Chose ClickUp
I was not part of the decision makers who chose ClickUp but I have familiarity with a slew of other pm softwares and ClickUp has so much more to offer.
Chose ClickUp
  • Ability to assign multiple assignees to a single task and ability to assign comments
  • The ability to send emails directly from the ClickUp platform
  • Integrations with all of the core software tools we use on a daily basis
Chose ClickUp
Easy to manage. Easy to manage permissions. Adoption by the team is really fast. Customizable as per our needs
Chose ClickUp
ClickUp just has it all and has never let me down.
Chose ClickUp
ClickUp brings together the benefits of a task management tool and a heavy software engineering tool. Creating a single tool companies need for their teams.
Chose ClickUp
Way easier to get around and understand connections.
Chose ClickUp
Jira is too complex to manage. I've used it in other projects and it's very flexible but most of the time we need more standard products and easy to use. The ClickUp free version is very good to start with a lot of functions to use. Jira is more expensive. Only took a quick …
Chose ClickUp
In other products, there won't be more features in the free and premium tiers. But, one main thing is all the products combined result in ClickUp. The best for getting more features for very reasonable pricing compared to others. The UI/UX is very better than other products, …
Chose ClickUp
Cost is a huge factor in choosing ClickUp over its competitors. Adaption and the amount of features that are baked into the product are another driving factor for why I'd pick it over it's competitors. ClickUp's strength comes from its battery of features and out-of-the-box …
Chose ClickUp
ClickUp offers a more complete solution. For Trello it is simple a task management with drag and drop, labeling. ClickUp can handle that just fine with much more convenient interface as a web app. For task tracking and collaboration, I think Notion is still lagging behind …
Chose ClickUp
There were a lot of reasons why we decided to go for Clickup. It delivered the best value for money, giving us maximum flexibility in terms of customizing our task lists, easy onboarding, and enough guest seats. What made switching to ClickUp really easy was the great import …
Chose ClickUp
  • Comprehensive documents.
  • Real-time communication.
  • Better task management.
Chose ClickUp
Trello is simple and better for the budget-conscious, but it lacks a lot of the functionality of ClickUp. ProdPad is more for road mapping than task management. Jira wasn't viewed super favorably by many of our employees who had used it elsewhere.
Jira Align
Chose Jira Align
Jira Align is the more superior tool as compared to others. With the kind of integrations Jira has made with Slack and email, it is straightforward to use and keep track of the things happening within the team.
Top Pros
Top Cons
Features
ClickUpJira Align
Project Management
Comparison of Project Management features of Product A and Product B
ClickUp
8.2
562 Ratings
9% above category average
Jira Align
7.6
20 Ratings
6% above category average
Task Management9.3562 Ratings9.220 Ratings
Resource Management7.8428 Ratings8.420 Ratings
Gantt Charts8.2390 Ratings8.515 Ratings
Scheduling8.2457 Ratings5.716 Ratings
Workflow Automation7.9424 Ratings00 Ratings
Team Collaboration9.1533 Ratings00 Ratings
Support for Agile Methodology8.8362 Ratings9.519 Ratings
Support for Waterfall Methodology8.2298 Ratings4.412 Ratings
Document Management7.6472 Ratings4.616 Ratings
Email integration7.7370 Ratings8.516 Ratings
Mobile Access7.6442 Ratings4.513 Ratings
Timesheet Tracking7.6366 Ratings9.514 Ratings
Change request and Case Management00 Ratings8.818 Ratings
Budget and Expense Management00 Ratings8.010 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
ClickUp
7.4
267 Ratings
0% above category average
Jira Align
-
Ratings
Project & financial reporting7.4267 Ratings00 Ratings
Best Alternatives
ClickUpJira Align
Small Businesses
Stackby
Stackby
Score 9.8 out of 10
Craft
Craft
Score 8.9 out of 10
Medium-sized Companies
SAP Ruum
SAP Ruum
Score 9.0 out of 10
GitLab
GitLab
Score 8.9 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
Miro
Miro
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ClickUpJira Align
Likelihood to Recommend
8.9
(562 ratings)
9.1
(20 ratings)
Likelihood to Renew
8.8
(23 ratings)
9.9
(2 ratings)
Usability
8.7
(22 ratings)
5.2
(2 ratings)
Availability
8.6
(4 ratings)
-
(0 ratings)
Performance
6.9
(4 ratings)
-
(0 ratings)
Support Rating
5.2
(42 ratings)
7.0
(11 ratings)
Online Training
9.1
(1 ratings)
-
(0 ratings)
Implementation Rating
9.1
(3 ratings)
10.0
(1 ratings)
Configurability
9.1
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(4 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
9.0
(1 ratings)
Vendor pre-sale
9.1
(1 ratings)
9.0
(1 ratings)
User Testimonials
ClickUpJira Align
Likelihood to Recommend
ClickUp
ClickUp is fantastic for a company that has a strong emphasis on execution and project management. ClickUp feature set is amongst one of the strongest in the industry. As a software business, we require this sort of feature set for things like sprints, GANTT, agile and much more. ClickUp can be daunting for companies that are looking for basic project management without the bells and whistles. There are other project management providers that have a much simpler platform. If you are a fast growing dynamic tech company I really don't see another option that rivals ClickUp
Read full review
Atlassian
The Atlassian Jira Align (formerly AgileCraft) tools help keep our scrum teams moving in the right direction. It gives Sr. Executives visibility into the progress of our digital transformation efforts. It provides information to our program manager to create the necessary artifacts to justify continued funding of our initiatives. It also supports the SAFe framework, along with some others. And the Atlassian Jira Align (formerly AgileCraft) tools provide integration to other tools that we use in our portfolio.
Read full review
Pros
ClickUp
  • Allows you to create dashboards to track your team and company's progress towards its goals.
  • Integrates docs and forms so we don't need to switch apps
  • Notifications about every update, so you never really need to go asking around for one.
  • Allows you to visualize deadlines, how each piece of work fits into the bigger picture, and see in real-time what's holding your team up
Read full review
Atlassian
  • Effective Sprint planning : Sprint planning can be done using Planning Poker in AgileCraft by clicking Team > Manage > Other > Estimation Games very effectively for distributed teams.
  • Team Capacity Allocation Report: After tasks are created at team or program level, the report from AgileCraft cab be pulled and can be verified that no team member is under or over allocated. A report can be generated by navigating to Team > Manage > Assign Tasks.
  • Effective Requirement trace-ability: To maintain requirements trace-ability follow the steps below:
  • Upload test cases against the story/requirement. once uploaded test cases will be visible under that story
  • Execute Test cases in AgileCraft and mark them as Pass/Fail based on the actual outcome
  • Based on test results, The acceptance criterion's can be marked as “Pass” or “Fail” & if marked failed corresponding defect can be logged & can be attached with the story
  • So against each story we can easily see whether all test cases been executed or not & which acceptance criterion's are failed & how many defects are in open or close state.
  • Daily Scrum: In AgileCraft, the option to run a daily stand-up is available from Team > Manage > Daily Standups. Selecting the sprint number opens the daily stand-up meeting window in which each team member's tasks are visible and hours can be burned against them. Conduct Scrum meetings in AgileCraft, and burn each associate hour against the tasks created during the meeting. The burn-down chart can be generated & viewed during the stand-up to check whether the team is on track.
Read full review
Cons
ClickUp
  • The mobile app is confusing to use and does not represent a mobile version of the web app.
  • Some new features are included with the current plan and some you have to pay extra for.
  • Learning curve can be a bit much for non-digital native users.
Read full review
Atlassian
  • The initial ticket creation screen lacks some important features, such as assigning "point values" (a measure of effort needed for the ticket).
  • The browser needs to be manually refreshed to see new tickets, which can make things confusing when several people in a meeting are simultaneously creating tickets.
  • The interface on some smaller portions of the software are sometimes difficult to understand.
Read full review
Likelihood to Renew
ClickUp
We're very pleased with how the system works in general. For over a year we've barely ever had any problems with ClickUp and there might have only been one or two times when it wasn't operational for us due to a global emergency. Moreover, when we had a problem once with renewing our licenses we've been contacted directly by our account manager and taken care of in a very professional way (with a due refund as well). The exceptional customer service makes us firmly believe that ClickUp is just the right tool for us.
Read full review
Atlassian
There is nothing that can be better than Jira but it needs to keep improving certain areas especially the attachment size area.
Read full review
Usability
ClickUp
Far easier to use than any other PM tool. ClickUp is incredibly intuitive and had us saving time and energy within the first week of implementation. In my opinion, PM software should make it easier to focus on the deliverables - it shouldn't take all your time and energy to learn how to use the tool in the first place. ClickUp is a user-friendly tool that actually helps us focus on what's important.
Read full review
Atlassian
Most of the things are easily manageable except certain things that are hidden and you need to ask teammates who are aware of how they can link attachements in the comment section and so on.
Read full review
Reliability and Availability
ClickUp
For over a year ClickUp was unavailable to us just twice for a couple of hours. I would say for a system this big and working globally that was a minor issue. They managed to fix all the issues within a couple hours and then it was back up and running perfectly fine.
Read full review
Atlassian
No answers on this topic
Performance
ClickUp
I understand that it's a beast and does a lot of things, which is probably why it's laggy. But I do find it takes longer than I'd like to load, and if I am sending a complex document to a client or team member they aren't quite sure if they're getting the right thing at first. This is actually a pretty significant problem - my biggest beef with ClickUp.
Read full review
Atlassian
No answers on this topic
Support Rating
ClickUp
ClickUp support is incredible! They respond quickly with any questions about my issue, provide a timeline, and elaborate on how they will solve my problem. They are incredibly respectful and accommodating. Whenever I run into an issue, I know that ClickUp support will be happy to answer any questions and help my team out. When I start a support ticket, I know that I won't be getting sent article recommendations, I will be speaking to their customer support team immediately
Read full review
Atlassian
Overall support from Jira team is good. It comes at an additional price but it is very efficient. There are no long wait times, you get a dedicated team to look into your issues. The support is available throughout the year and they keep a record of your issues. Overall we are very satisfied with the support they have provided us over the years, it has been very effective for the price that we pay.
Read full review
Online Training
ClickUp
There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
Read full review
Atlassian
No answers on this topic
Implementation Rating
ClickUp
Using ClickUp is fairly easy. There are multiple guides on how to use all of the functions in the system. An organization wanting to start working with ClickUp should simply try it out and see how it would like to adapt its workflow to the possibilities the system gives the users.
Read full review
Atlassian
No answers on this topic
Alternatives Considered
ClickUp
They are all very similar, but ClickUp was easier to use. The UX design is great, everything falls into place. I didn’t have to train anyone from the team on how to use it. They easily understood how it works. It’s simple, clear and straightforward. Every move you make, it’s actually what you expect it to do.
Read full review
Atlassian
Microsoft Azure Devops won't have the major functionality of software management like Jira. The customization provided by Jira is having a cutting edge over any project management tool. Adds-on and Plugins feature in the Jira Tool make it as perfect as desired task management tool for any company. One of the best Agile based Project Management Tools.
Read full review
Scalability
ClickUp
Scaling with ClickUp is superb. If you create a workflow best suited for your organization then it's all about creating new accounts and teaching the new employees the workflow you're using. It's that simple. There is no black magic when it comes to Clickup.
Read full review
Atlassian
No answers on this topic
Return on Investment
ClickUp
  • ClickUp has had a positive impact since it has allowed the Global Operations Department to have a consistent collaboration by having this app as a repository of Projects and Programs, which has enabled a faster synchronization and stronger collaboration to better allocate resources.
  • A positive impact is a faster and clearer prioritization process for the executives since this app allows you to have a full picture of what's going on across the board.
Read full review
Atlassian
  • It has positively impacted our tech teams, allowing them to better organize the tasks and items they are working on and has greatly improved their ability to communicate & review these tasks with other teams.
  • I believe it negatively impacted other departments as lengthy training was required by many associates to attempt using the tool, only to find out it didn't meet our needs, therefore much time was wasted.
Read full review
ScreenShots

ClickUp Screenshots

Screenshot of List ViewScreenshot of Box ViewScreenshot of Board ViewScreenshot of Calendar View