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Crowdbooster (discontinued) vs. Hootsuite vs. Xperience by Kentico

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Crowdbooster (discontinued)

    Score7 out of 10
    N/ACrowdbooster was a tool to measure the success of Twitter and Facebook posts, with visualizations to track retweets, and track potential impressions created, likes, comments, and how many shares a Facebook post has received. Crowdbooster is no longer available.

    $9

    per month

    Hootsuite

    Score8.3 out of 10
    N/AHootsuite is a social media management platform for building brand awareness, engaging with customers, and driving business results. Users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, keep track of customer conversations, integrate with over 200+ applications, and gain actionable real-time insights from social media to make critical business decisions from…

    $249

    per month per user

    Xperience by Kentico

    Score7 out of 10
    N/AKentico is a web content management system for building websites, online stores, intranets, and Web 2.0 community sites. Kentico CMS uses ASP.NET and Microsoft SQL Server for development via its Portal Engine, using Visual Studio, or through Microsoft MVC.

    $9,999

    Subscription license

    Pricing
    Crowdbooster (discontinued)HootsuiteXperience by Kentico
    Editions & Modules
    No answers on this topic
    Standard
    $199
    per month (billed annually) Starts at 1 user, 10 social accounts
    Advanced
    $399
    per month (billed annually) Starts at 1 user, unlimited social accounts
    Enterprise
    Custom Pricing
    per year
    Kentico Xperience Business
    $9,999 / year
    Subscription license
    Kentico Xperience Business
    $14,999
    Perpetual license
    Kentico Xperience Enterprise
    $17,999 / year
    Subscription license
    Kentico Xperience Enterprise
    $29,999
    Perpetual license
    Kentico Xperience Corporate
    Upon request
    Offerings
    Pricing Offerings
    Crowdbooster (discontinued)HootsuiteXperience by Kentico
    Free Trial
    YesYesYes
    Free/Freemium Version
    NoNoYes
    Premium Consulting/Integration Services
    NoYesYes
    Entry-level Setup FeeNo setup feeOptionalOptional
    Additional DetailsPlans can be paid monthly or annually, with a discount for annual pricing.
    More Pricing Information
    Community Pulse
    Crowdbooster (discontinued)HootsuiteXperience by Kentico
    Considered Multiple Products
    Discontinued Products
    Chose Crowdbooster (discontinued)
    I use many different sites for social media analytics. Crowdbooster is used for overall statistics (followers, mentions, retweets) and monthly data and archived tweets. The other main sites used for Twitter are Cision, Radian6 and Hootsuite.
    Hootsuite
    No answer on this topic
    Kentico software
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    93%
    Would buy again
    328 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    92%
    Delivers good value for the price
    283 Answers
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    94%
    Happy with the feature set
    333 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    93%
    Lived up to sales and marketing promises
    280 Answers
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    98%
    Implementation went as expected
    316 Answers
    No answers on this topic
    Features
    Crowdbooster (discontinued)HootsuiteXperience by Kentico
    Listening/monitoring
    Comparison of Listening/monitoring features of Crowdbooster (discontinued) and Hootsuite and Xperience by Kentico
    Feature
    Crowdbooster (discontinued)
    -
    Ratings
    Hootsuite
    7.0
    325 Ratings
    9% below category average
    Xperience by Kentico
    -
    Ratings
    Boolean keyword searches00 Ratings7.1213 Ratings00 Ratings
    Filtering out noise/spam00 Ratings6.4225 Ratings00 Ratings
    Sentiment analysis00 Ratings6.8225 Ratings00 Ratings
    Broad channel coverage00 Ratings7.8299 Ratings00 Ratings
    Publishing
    Comparison of Publishing features of Crowdbooster (discontinued) and Hootsuite and Xperience by Kentico
    Feature
    Crowdbooster (discontinued)
    -
    Ratings
    Hootsuite
    8.1
    448 Ratings
    1% below category average
    Xperience by Kentico
    -
    Ratings
    Content planning and scheduling00 Ratings9.0448 Ratings00 Ratings
    Audience targeting00 Ratings7.2305 Ratings00 Ratings
    Content optimization00 Ratings7.7369 Ratings00 Ratings
    Workflow management00 Ratings8.4380 Ratings00 Ratings
    Engagement
    Comparison of Engagement features of Crowdbooster (discontinued) and Hootsuite and Xperience by Kentico
    Feature
    Crowdbooster (discontinued)
    -
    Ratings
    Hootsuite
    7.6
    360 Ratings
    7% below category average
    Xperience by Kentico
    -
    Ratings
    Automated routing and prioritization00 Ratings7.5261 Ratings00 Ratings
    Customer interaction histories00 Ratings7.3281 Ratings00 Ratings
    Bulk actions00 Ratings7.8312 Ratings00 Ratings
    Marketing
    Comparison of Marketing features of Crowdbooster (discontinued) and Hootsuite and Xperience by Kentico
    Feature
    Crowdbooster (discontinued)
    -
    Ratings
    Hootsuite
    7.0
    339 Ratings
    10% below category average
    Xperience by Kentico
    -
    Ratings
    Lead generation00 Ratings6.6209 Ratings00 Ratings
    Content marketing00 Ratings7.6306 Ratings00 Ratings
    Paid media management00 Ratings6.8207 Ratings00 Ratings
    Campaigns and promotions00 Ratings6.8257 Ratings00 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Crowdbooster (discontinued) and Hootsuite and Xperience by Kentico
    Feature
    Crowdbooster (discontinued)
    -
    Ratings
    Hootsuite
    8.1
    439 Ratings
    3% below category average
    Xperience by Kentico
    -
    Ratings
    Twitter00 Ratings7.7394 Ratings00 Ratings
    Facebook00 Ratings8.6422 Ratings00 Ratings
    LinkedIn00 Ratings8.0370 Ratings00 Ratings
    Google+00 Ratings8.960 Ratings00 Ratings
    Instagram00 Ratings8.6377 Ratings00 Ratings
    Pinterest00 Ratings7.2183 Ratings00 Ratings
    YouTube00 Ratings7.6176 Ratings00 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Crowdbooster (discontinued) and Hootsuite and Xperience by Kentico
    Feature
    Crowdbooster (discontinued)
    -
    Ratings
    Hootsuite
    7.9
    361 Ratings
    2% above category average
    Xperience by Kentico
    -
    Ratings
    Campaign success analytics00 Ratings8.2334 Ratings00 Ratings
    Real-time tracking00 Ratings7.7336 Ratings00 Ratings
    Competitor analysis00 Ratings7.7232 Ratings00 Ratings
    Account management
    Comparison of Account management features of Crowdbooster (discontinued) and Hootsuite and Xperience by Kentico
    Feature
    Crowdbooster (discontinued)
    -
    Ratings
    Hootsuite
    7.9
    370 Ratings
    0% above category average
    Xperience by Kentico
    -
    Ratings
    Role-based user permissions & privileges00 Ratings8.3318 Ratings00 Ratings
    Mobile access00 Ratings7.5337 Ratings00 Ratings
    Security
    Comparison of Security features of Crowdbooster (discontinued) and Hootsuite and Xperience by Kentico
    Feature
    Crowdbooster (discontinued)
    -
    Ratings
    Hootsuite
    -
    Ratings
    Xperience by Kentico
    9.0
    25 Ratings
    11% above category average
    Role-based user permissions00 Ratings00 Ratings9.025 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Crowdbooster (discontinued) and Hootsuite and Xperience by Kentico
    Feature
    Crowdbooster (discontinued)
    -
    Ratings
    Hootsuite
    -
    Ratings
    Xperience by Kentico
    9.0
    22 Ratings
    12% above category average
    API00 Ratings00 Ratings9.021 Ratings
    Internationalization / multi-language00 Ratings00 Ratings9.019 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Crowdbooster (discontinued) and Hootsuite and Xperience by Kentico
    Feature
    Crowdbooster (discontinued)
    -
    Ratings
    Hootsuite
    -
    Ratings
    Xperience by Kentico
    8.6
    26 Ratings
    19% above category average
    WYSIWYG editor00 Ratings00 Ratings8.025 Ratings
    Code quality / cleanliness00 Ratings00 Ratings8.026 Ratings
    Admin section00 Ratings00 Ratings8.026 Ratings
    Page templates00 Ratings00 Ratings9.026 Ratings
    Library of website themes00 Ratings00 Ratings7.013 Ratings
    Mobile optimization / responsive design00 Ratings00 Ratings9.024 Ratings
    Publishing workflow00 Ratings00 Ratings10.025 Ratings
    Form generator00 Ratings00 Ratings10.025 Ratings
    Web Content Management
    Comparison of Web Content Management features of Crowdbooster (discontinued) and Hootsuite and Xperience by Kentico
    Feature
    Crowdbooster (discontinued)
    -
    Ratings
    Hootsuite
    -
    Ratings
    Xperience by Kentico
    8.0
    26 Ratings
    19% above category average
    Content taxonomy00 Ratings00 Ratings9.025 Ratings
    SEO support00 Ratings00 Ratings7.025 Ratings
    Bulk management00 Ratings00 Ratings10.025 Ratings
    Availability / breadth of extensions00 Ratings00 Ratings8.025 Ratings
    Community / comment management00 Ratings00 Ratings6.024 Ratings
    Best Alternatives
    Crowdbooster (discontinued)HootsuiteXperience by Kentico
    Small Businesses
    Talkwalker by Hootsuite
    Score8.1 out of 10
    Sendible
    Score7.2 out of 10
    Yext
    Score6.8 out of 10
    Medium-sized Companies
    Talkwalker by Hootsuite
    Score8.1 out of 10
    Emplifi
    Score8.9 out of 10
    Sitecore Digital Experience Platform
    Score8.9 out of 10
    Enterprises
    1-Social
    Score5.1 out of 10
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    Progress Sitefinity
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Crowdbooster (discontinued)HootsuiteXperience by Kentico
    Likelihood to Recommend
    7.0
    (11 ratings)
    8.4
    (511 ratings)
    8.0
    (45 ratings)
    Likelihood to Renew
    7.5
    (9 ratings)
    8.6
    (89 ratings)
    9.1
    (22 ratings)
    Usability
    10.0
    (4 ratings)
    8.3
    (150 ratings)
    8.0
    (4 ratings)
    Availability
    9.0
    (1 ratings)
    9.8
    (21 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    9.8
    (19 ratings)
    -
    (0 ratings)
    Support Rating
    2.0
    (2 ratings)
    7.0
    (263 ratings)
    9.1
    (4 ratings)
    In-Person Training
    -
    (0 ratings)
    6.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (17 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (2 ratings)
    8.0
    (39 ratings)
    10.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    7.2
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    7.6
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    8.1
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.9
    (3 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.3
    (18 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Crowdbooster (discontinued)HootsuiteXperience by Kentico
    Likelihood to Recommend
    Discontinued Products
    Before recommending Crowdbooster, I'd want to know what goals they hope to accomplish with the software. Then I would want them to specifically identify what types of metrics would be most useful to their program. If they specifically need to report out on how many people in a certain location they reached, this isn't the right fit. If they are using other tools, there may be duplication. However, if they are currently using more budget-friendly solutions or just getting started with a new program, Crowdbooster is a perfect fit. It will help you to grow your program and is flexible enough to accommodate your needs.
    Read full review
    Hootsuite
    Hootsuite presents my team everything we need to manage the social media function. Even writing the "what can be improved" section strained me, because there really isn't a whole lot to complain about. At this point, I (and my social media manager) need to explore the platform more, specifically OwlyGPT, campaigns, and listening. It's pretty much everything we need right now
    Incentivized
    Read full review
    Kentico software
    Kentico is a robust and flexible CMS platform that is great for managing multiple websites and multiple environments (dev, stage, and production for instance). It makes content management very easy and makes it easy to keep the environments synced with the same content. However, the Kentico CMS does require a bit more technical understanding to get it set up properly and requires a bit more effort and support than, say, free open-source options.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Timed social media posts - Crowdbooster provides the opportunity to schedule social media posts allowing you to work on other important social media tasks.
    • Simply beautiful tracking - There are millions of ways to measure social media impact. Crowdbooster offers the most important and relevant measurements in simplified charts..
    • Great UI - Crappy UI = crappy experience. Crowdbooster's UI is easy to navigate. It won't take months to learn where all the buttons are.
    Read full review
    Hootsuite
    • Reporting. We are able to pull accurate and concise data points on our channels.
    • Planning and calendaring. We love that we are able to have our teams plan out content across months so that we are never feeling behind schedule on getting content out there.
    • Creating content natively in the platform!
    Incentivized
    Read full review
    Kentico software
    • I love the intuitive top and left navigation within the content management platform. I can easily find what section, sub-section, and page I'm looking to edit
    • For creating content, the WYSIWYG editor is so intuitive; it feels like you're working on an MS Word doc!
    • The tab for adding metadata in simple fields takes away the headache of having to hunt and peck through code to add H1 tag, page description etc.
    • The image library is easy to edit and manage
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • The ranked order of twitter followers and the number of "tweet impressions" did not help that much. Those "tweet impressions" were not really an estimate of how many people were actually reading my tweet. It was simply a sum of followers of the person retweeting a tweet and the sum of all followers from a subsequent retweet of the initial retweet. All this told me was the best case scenario I could expect if ALL followers of a person that retweeted saw my tweet. This is not a true measure of "twitter footprint" – since the “signal to noise” ratio in Twitter is very low.
    • There was no system in place to track "clicked links" for links embedded in tweets and/or facebook wall posts. Hootsuite did a good job of this – but only for twitter.
    • The list of recommended times to tweet were always "on the hour" (i.e. 10 a.m, 1 p.m.). Never were the times ever at "half past the hour" etc. An independent study that I did on my own using Google Analytics (and campaign links using google's URL builder) helped me determine that my optimal "Tweet time" during the week is 3:30 p.m. ET. More importantly, the recommended times seemed to be roughly the same on the weekends - which I find strange given that social media behavior does change on the weekends.
    • Occasionally, in my facebook ranked table of "loyal fans", I would see people in there that had not "liked" or "commented" on a post for months at a stretch and the "look back" period of the table was only around 7 days or so. Hence, I occasionally had to question the accuracy of that table.
    Read full review
    Hootsuite
    • TikTok is an area for improvement as it's newer to Hootsuite. It would be beneficial to be able to link non-business profiles on TikTok to Hootsuite as many businesses use personal accounts to access TikTok's expansive music library.
    • Hootsuite does have room to improve the analytics capabilities. There could be more ways to customize each aspect of their reports. There isn't much manipulation of data in each type of data set.
    • Simplicity is an area of improvement for Hootsuite. The streams are one example of an area that is super cluttered and difficult to view. Their platform could really use an aesthetic overhaul to make things look more pleasing.
    Incentivized
    Read full review
    Kentico software
    • Kentico needs to invest in more enterprise class environment management utilities -- example: global CDN support via the CMS is sorely lacking. There are work-arounds, but it should be more elegant.
    • The Kentico staging module could be improved to support the concept of bundled releases. Current staging module functionality is good, but could be improved.
    • Kentico ecommerce support is a touch immature. While content management is superb, Kentico lags in this area when compared to many open source ecommerce engines.
    • Kentico is lacking MVC support. 99% of the time this isn't an issue for the end-user or business user, but can be a hurdle for technology teams depending on the team's makeup.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Simple to use and a great value for what it offers. It has a simple but clean interface and it provides fantastic historical data you can use to measure your efforts online. By using a tool like Crowdbooster, you can see what is working with your audience and what isn't. From there, you can start tweaking your strategies
    Read full review
    Hootsuite
    At this time we are satisfied that Hootsuite offers the most of what we are looking for at the most reasonable price point. As the social media landscape and monitoring/scheduling software changes, so do our needs. We re-evaluate our tools semi-annually or as new tools emerge onto the market. If we find at any point that we aren't gaining an advantage, then we are open to switching products.
    Incentivized
    Read full review
    Kentico software
    We are locked into Kentico for the long haul. It provides us with an easy and flexible solution for a very non technical company to create a site and have the features they want, especially with the inclusion of EMS into our license. Now we have a true platform to build and grow our solutions.
    Read full review
    Usability
    Discontinued Products
    I found it fairly intuitive and easy to use. The information is laid out cleanly, and the most important information appears at a glance on the home page. However, I have worked with other users who had a hard time switching between platforms and identifying where other information was buried. It's not always clear that something is a clickable button! The option to export results is also a bit buried, and not integrated with the date range option.
    Read full review
    Hootsuite
    I will give Hootsuite a rating of 10/10 because it has delivered measurable business impact through social media. It helps centralize and streamline content planning, approvals, scheduling, and reporting in one place. It has significantly reduced manual workload and improved team efficiency. We achieved higher engagement rates, faster customer response times, and improved lead quality through social channels. It has also helped us with centralized reporting across different social media channels.
    Incentivized
    Read full review
    Kentico software
    It seriously is one of the best interfaces I have ever used. I also love the fact that I can use UI personalization to secure any functionality by user or role that I don't want that role to have access to. The best part is the customization of the UI, I can add in any button, tab, or menu item I want through it, no code required.
    Incentivized
    Read full review
    Reliability and Availability
    Discontinued Products
    No answers on this topic
    Hootsuite
    Gliches have made it a bit of a bind, particularly when you just want to 'click and send' a web article after you have read it - and then you have to deal with support (a great team but not always able to solve the problems with the gliches). Gliches with it loading properly, gliches with 'double ups in FB on the posts (the personal page and the business page if both clicked will lead to 2 lots of postings to each page!)
    Read full review
    Kentico software
    No answers on this topic
    Performance
    Discontinued Products
    No answers on this topic
    Hootsuite
    HootSuite does everything it is designed to do very well: the product's performance is very reliable and efficient. Like other tools, there is always a room for new developments and updates, and the HootSuite team recognizes this and focuses on new development as well.
    Read full review
    Kentico software
    No answers on this topic
    Support Rating
    Discontinued Products
    I do not think it is as supported as it once was when it first arrived on the social media scene. It is an older platform whose main functionality may have already ran its course.
    Incentivized
    Read full review
    Hootsuite
    I can manage all of my accounts on one site! It's absolutely amazing!
    The dashboard is helpful to see how you are doing as well. Still
    getting to understand the analytics and may need to reach out for help
    on this
    Read full review
    Kentico software
    Their support staff is friendly, knowledgeable, and will work with you until your issue is fixed. This could take a few phone calls back and forth, but they are very diligent in helping you.
    Incentivized
    Read full review
    In-Person Training
    Discontinued Products
    No answers on this topic
    Hootsuite
    Very easy to teach and learn
    Read full review
    Kentico software
    No answers on this topic
    Online Training
    Discontinued Products
    No answers on this topic
    Hootsuite
    The online training is decent; however, it takes a lot more time to search for answers to my questions. Having a training session with a live person was much more effective as they were able to quickly address the business needs I have.
    Read full review
    Kentico software
    No answers on this topic
    Implementation Rating
    Discontinued Products
    If you can demo a free trial, that is definitely the best way to see if this will fit your program's specific needs.
    Read full review
    Hootsuite
    Simple and easy to use, and have never had any issues. We like how it saves me time and allows me to plan in advance. I plan on using this for as long as I can and will encourage others to use it too. If you haven't tried it you should. I hope my review is helpful to everyone.
    Incentivized
    Read full review
    Kentico software
    The system provides many opportunities to integrate and enhance the platform and makes it easy to do so.
    Read full review
    Alternatives Considered
    Discontinued Products
    It is a platform that is singularly focused. It does not have a lot of the additions that come stock with other platforms such as robust reporting or deeper insights past schedule times. It is also a stand-alone platform and a lot of its primary functionality can be found in more encompassing platforms.
    Incentivized
    Read full review
    Hootsuite
    Hootsuite offers a wide range of tools at a somewhat steeper cost. If you manage multiple platforms and want to survey the content being shared and interacted with across all of them, Hootsuite seems to have an easier platform to do that with. HubSpot CRM allows us to integrate our social platforms into our existing CRM, which is a cost saver, but Hootsuite is social media-focused, so the set-up is easier.
    Incentivized
    Read full review
    Kentico software
    I've used Sitecore, Ektron, Joomla!, WordPress, and SharePoint (if you want to count that as a competitor for CMS). Kentico 8 blows them all out of the water. Nothing is more intuitive in the way that content is created, the way the site is setup, and how efficient rollouts can be with Content Staging.
    Incentivized
    Read full review
    Scalability
    Discontinued Products
    No answers on this topic
    Hootsuite
    We are only using in marketing and have been able to scale.
    Incentivized
    Read full review
    Kentico software
    No answers on this topic
    Return on Investment
    Discontinued Products
    • Increased efficiency. I am able to generate useful snapshot reports in seconds. Particularly useful when you need answers fast (such as on a phone call).
    • Peace of mind. I am able to compare the data in Crowdbooster to what is exported from Facebook and Twitter.
    • Quicker, simpler evaluation of results. I am able to more easily compare impressions with engagement data to see what is working, and what should change. Particularly useful in day-to-day analysis.
    Read full review
    Hootsuite
    • For our organization, all ROI was on time saved and efficiency: for creating posts, for scheduling and publishing, for interacting with users, and for analyzing performances. It all comes in one place and this makes a very huge difference in your workflows. We would say that Hootsuite went beyond our expectations on this front, for example with the dynamics UTMs and the media library. Saving time was the main reason why we wanted to purchase the platform and it did not disappoint at all.
    • The ROI in time was also fast to get. The learning curse is very short and this is also an important element. Benefiting from the platform did not take long to be experienced.
    Incentivized
    Read full review
    Kentico software
    • Kentico has enabled faster speed to market for SMEs. They are empowered to enter content them selves while still having that content go through editorial review to ensure tone of voice and brand are maintained.
    • Deploying Kentico has freed up web developer resources from manual content entry enabling them to build more useful solutions to support the business efforts
    • Tapping into the Kentico event pipelne allows us to trigger external system events when product content is published.
    Read full review
    ScreenShots

    Hootsuite Screenshots

    Screenshot of Monitoring: Monitors social media profiles and tracks the topics that matter to the brand.Screenshot of Publishing: Create, publish and schedule engaging posts across social channels.Screenshot of Customer Engagement: A consolidated stream of messages across networks that can be triaged and assigned to respond to customers faster. Provides optional chatbot handover for automated responses.Screenshot of Scheduling: Social content can be planned as a team with a shared calendar that features collaborative post drafts and built-in approval workflows.Screenshot of Analytics & Reporting: Measures the effectiveness of a social media strategy to help turn strategy into execution with meaningful and actionable insights. Reports can be customized and shared according to unique business goals and objectives.

    Xperience by Kentico Screenshots

    Screenshot of Application listScreenshot of Marketing AutomationScreenshot of Kentico DashboardScreenshot of Data ProtectionScreenshot of Persona InsightsScreenshot of Campaign Management