TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Deputy

    Score8.6 out of 10
    Small Businesses (1-50 employees)
    Deputy is a web-based workforce manager solution. Deputy is designed to help users simplify their scheduling, timesheets, HR, payroll, tasking, employee communication and administrative tasks. It includes various apps and one click payroll integration that aim to make workforce management easier. The Deputy platform enables users to schedule in line with demand, prepare accurate payroll, and communicate more clearly. Deputy streamlines employee admin, so teams can…

    $5.50

    per month per user

    QuickBooks Online

    Score8.1 out of 10
    N/AQuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.

    $38

    per month

    Pricing
    DeputyQuickBooks Online
    Editions & Modules
    Lite
    $5.50
    per month per user
    Core
    $7.25
    per month per user
    Pro
    $10
    per month per user
    Simple Start
    $38
    per month
    Essentials
    $75
    per month
    Plus
    $115
    per month
    Advanced
    $275
    per month
    Offerings
    Pricing Offerings
    DeputyQuickBooks Online
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsDiscount available for annual billing.—
    More Pricing Information
    Community Pulse
    DeputyQuickBooks Online
    Considered Both Products
    Deputy
    Chose Deputy
    Deputy provides a comprehensive approach to time tracking for employees and scheduling. I like how Deputy includes state labor laws and integrates with our payroll provider to sync hours and paid time off during each pay run. Other software providers with built-in time tracking …
    Incentivized
    Chose Deputy
    As already mentioned, it was the charging by shift scheduled and the ability to choose which employees I want working that drew me to Deputy. I had looked at Deputy several years ago, but until they implemented the "Pay by Shift Scheduled" feature, it was going to be too …
    Incentivized
    Chose Deputy
    I am not quite sure about this. I did not get to use when to work a lot.
    Incentivized
    Chose Deputy
    Tsheets let me pull reporting that Deputy does not at the level we are paying for.
    Incentivized
    Chose Deputy
    The big difference was the ability to push out schedule changes to the staff so that they could easily know when a new schedule had been published or an existing schedule had changed. Holding staff accountable to checking their schedule became infinitely easier.
    Incentivized
    Chose Deputy
    We chose Deputy because of its smoother integration with ADP.
    Incentivized
    Chose Deputy
    I tried ADP Time and Attendance and Therap for our company's scheduling, but neither was as easy to use as Deputy is for us. I appreciate Deputy for the ability I have to display locations in multiple ways and sort the view of my schedule to meet my needs.
    Incentivized
    Chose Deputy
    This is our first software timesheet application.
    Incentivized
    Chose Deputy
    Much better for hourly employees. Much more intuitive. But really bad integration with Deputy. It’s actually caused a lot of lost time and inaccuracy to have our payroll system using rates out of bamboo and hours from deputy. Without the rates being sync’d we’ve had lots of …
    Incentivized
    Chose Deputy
    More cost-effective, easier to use, simpler functionality
    Incentivized
    Chose Deputy
    I like Deputy because it is simple for users to clock in and out. It is simple for scheduling. I also like that employees can only clock in and out on their devices while at the physical business location! I highly recommend this product to businesses of all sizes. It is an …
    Incentivized
    Chose Deputy
    Deputy is a very user friendly interface software compared to QuickBooks Time. It is also provides a great way for teams to communicate with each other. The news feed was really nice as well to provide the employees with up to date information about the company. It was also …
    Incentivized
    Chose Deputy
    We have only used Deputy for shift management.
    Incentivized
    Chose Deputy
    Deputy had more functionality and a lower price than most of the other placed I considered. Many other solutions require a continually growing subscription fee to add functionality. Deputy provided all needed functionality up front.
    Incentivized
    Chose Deputy
    Deputy provided us with the most robust cost effective tool for scheduling and time reporting built exclusively around a mobile app. The seamless import capability to ADP Payroll processing made it the complete package.
    Incentivized
    Chose Deputy
    Deputy has a lot more features. The auto scheduling feature is much better with Deputy and the ability to incorporate task management with scheduling/communication has been great. I also like Deputy's "newsfeed" style with the communication. In Homebase, it was more like a long …
    Incentivized
    Chose Deputy
    We looked at a whole host of competitors, although I can't remember most of their names at the moment. Not a single one was as intuitive as Deputy. Not having a dedicated HR professional on staff, ease of use was paramount, and Deputy became the choice by default with how …
    Incentivized
    Intuit
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    385 Answers
    83%
    Would buy again
    129 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    363 Answers
    87%
    Delivers good value for the price
    124 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    366 Answers
    83%
    Happy with the feature set
    129 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    321 Answers
    82%
    Lived up to sales and marketing promises
    100 Answers
    Implementation went as expected
    91%
    Implementation went as expected
    348 Answers
    85%
    Implementation went as expected
    117 Answers
    Features
    DeputyQuickBooks Online
    Workforce Management Software Features
    Comparison of Workforce Management Software Features features of Deputy and QuickBooks Online
    Feature
    Deputy
    6.0
    1 Ratings
    14% below category average
    QuickBooks Online
    -
    Ratings
    Scheduling and Shift Management8.01 Ratings00 Ratings
    Workforce Reporting and Analytics5.01 Ratings00 Ratings
    Workforce Compliance Monitoring9.01 Ratings00 Ratings
    Mobile Accessibility10.01 Ratings00 Ratings
    Task Assignment and Tracking5.01 Ratings00 Ratings
    Forecasting and Resource Planning3.01 Ratings00 Ratings
    Staffing Forecasting and Resource Planning3.01 Ratings00 Ratings
    Shift Swapping and Time-Off Requests5.01 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Deputy and QuickBooks Online
    Feature
    Deputy
    -
    Ratings
    QuickBooks Online
    7.7
    125 Ratings
    2% above category average
    Pay calculation00 Ratings8.0114 Ratings
    Benefit plan administration00 Ratings6.962 Ratings
    Direct deposit files00 Ratings8.1105 Ratings
    Salary revision and increment management00 Ratings7.778 Ratings
    Reimbursement management00 Ratings7.784 Ratings
    Customization
    Comparison of Customization features of Deputy and QuickBooks Online
    Feature
    Deputy
    -
    Ratings
    QuickBooks Online
    7.0
    116 Ratings
    8% below category average
    API for custom integration00 Ratings6.996 Ratings
    Plug-ins00 Ratings7.198 Ratings
    Security
    Comparison of Security features of Deputy and QuickBooks Online
    Feature
    Deputy
    -
    Ratings
    QuickBooks Online
    8.2
    191 Ratings
    0% above category average
    Single sign-on capability00 Ratings8.3156 Ratings
    Role-based user permissions00 Ratings8.1181 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Deputy and QuickBooks Online
    Feature
    Deputy
    -
    Ratings
    QuickBooks Online
    8.0
    217 Ratings
    2% above category average
    Dashboards00 Ratings8.1204 Ratings
    Standard reports00 Ratings8.3211 Ratings
    Custom reports00 Ratings7.7195 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Deputy and QuickBooks Online
    Feature
    Deputy
    -
    Ratings
    QuickBooks Online
    7.8
    234 Ratings
    2% above category average
    Accounts payable00 Ratings8.5200 Ratings
    Accounts receivable00 Ratings8.6217 Ratings
    Cash management00 Ratings7.9198 Ratings
    Bank reconciliation00 Ratings9.0223 Ratings
    Expense management00 Ratings8.2206 Ratings
    Time tracking00 Ratings6.998 Ratings
    Fixed asset management00 Ratings7.798 Ratings
    Multi-currency support00 Ratings7.549 Ratings
    Multi-division support00 Ratings7.180 Ratings
    Regulations compliance00 Ratings7.979 Ratings
    Electronic tax filing00 Ratings8.0118 Ratings
    Self-service portal00 Ratings7.3126 Ratings
    Global Financial Support00 Ratings6.441 Ratings
    Primary and Secondary Ledgers00 Ratings7.972 Ratings
    Intercompany Accounting00 Ratings7.672 Ratings
    Localizations00 Ratings7.855 Ratings
    Journals and Reconciliations00 Ratings8.5146 Ratings
    Enterprise Accounting00 Ratings7.062 Ratings
    Configurable Accounting00 Ratings7.789 Ratings
    Centralized Rules Framework00 Ratings7.560 Ratings
    Standardized Processes00 Ratings8.6108 Ratings
    Inventory Management
    Comparison of Inventory Management features of Deputy and QuickBooks Online
    Feature
    Deputy
    -
    Ratings
    QuickBooks Online
    6.8
    90 Ratings
    7% below category average
    Inventory tracking00 Ratings6.685 Ratings
    Automatic reordering00 Ratings6.947 Ratings
    Location management00 Ratings7.254 Ratings
    Manufacturing module00 Ratings6.537 Ratings
    Order Management
    Comparison of Order Management features of Deputy and QuickBooks Online
    Feature
    Deputy
    -
    Ratings
    QuickBooks Online
    7.7
    144 Ratings
    4% above category average
    Pricing00 Ratings7.991 Ratings
    Order entry00 Ratings7.787 Ratings
    Credit card processing00 Ratings8.3111 Ratings
    Cost of goods sold00 Ratings8.0110 Ratings
    Order Orchestration00 Ratings7.347 Ratings
    End-to-end order visibility00 Ratings7.750 Ratings
    Order exception Resolution00 Ratings7.443 Ratings
    Best Alternatives
    DeputyQuickBooks Online
    Small Businesses
    No answers on this topic
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Medium-sized Companies
    Harri
    Score6 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    Enterprise eTIME, by ADP (discontinued)
    Score10 out of 10
    Microsoft Dynamics GP
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DeputyQuickBooks Online
    Likelihood to Recommend
    8.8
    (409 ratings)
    8.3
    (252 ratings)
    Likelihood to Renew
    8.8
    (46 ratings)
    9.6
    (27 ratings)
    Usability
    9.1
    (404 ratings)
    8.2
    (167 ratings)
    Availability
    9.5
    (5 ratings)
    9.0
    (6 ratings)
    Performance
    9.2
    (5 ratings)
    1.0
    (5 ratings)
    Support Rating
    8.4
    (30 ratings)
    9.9
    (70 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.2
    (398 ratings)
    10.0
    (7 ratings)
    Configurability
    7.8
    (6 ratings)
    1.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    5.0
    (1 ratings)
    CPA Rating
    -
    (0 ratings)
    7.4
    (18 ratings)
    Ease of integration
    6.7
    (3 ratings)
    1.3
    (2 ratings)
    Product Scalability
    9.3
    (5 ratings)
    2.0
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    5.0
    (1 ratings)
    Vendor post-sale
    9.0
    (5 ratings)
    5.0
    (3 ratings)
    Vendor pre-sale
    8.8
    (5 ratings)
    5.0
    (3 ratings)
    User Testimonials
    DeputyQuickBooks Online
    Likelihood to Recommend
    Deputy
    [My own feeling on the subject is] that large teams will probably enjoy the features much more than a smaller team. [In my opinion] I would not have signed up with Deputy had it not been for the integration with my payroll provider. [From my point of view] the cost is not worth it for a small team. [I've found] it has a lot of features geared towards big teams and those are not things you can "opt-out" of from a cost/tier standpoint [as far as I'm concerned].
    Incentivized
    Read full review
    Intuit
    QBO is a great solution for small and midsize companies. If the goal is to record all transactions and pull reliable financial reports, QBO is a great option. QBO is also a great solution if most operations are run in a system like Ramp. It syncs well with systems like that and turns the data into something management can use to make decisions. QBO is great because so many people use it. It is easy to find training online, and many people have experience with it.
    Incentivized
    Read full review
    Pros
    Deputy
    • Employee Scheduling - So straightforward and easy to use! Love the copy & past feature!
    • Timekeeping - the App & Kiosk are perfect for employees to clock in and out in a matter of seconds
    • Company Communication - the Newsfeed feature makes it easy to keep everyone up to date on company announcements
    • Task Management - simple to use task lists help keep my team organized
    Incentivized
    Read full review
    Intuit
    • Workflows for accounts payable invoice review are terrific.
    • Bill payment allows you to pay vendors online via ACH or check without having to write a physical check, which reduces admin time.
    • The cloud based login lends well to a remote or hybrid work environment for staff.
    • QuickBooks Online allows you to pre-configure vendors' general ledger expense accounts. This helps with general ledger coding accuracy and consistency.
    • QuickBooks Online integrates with Rippling HRIS, Coast, Capital One, JPMorgan Chase, etc., which lends well to an efficient month-end closing and reduced administrative time.
    Incentivized
    Read full review
    Cons
    Deputy
    • Integration with various point of sale systems to pull sales data vs. scheduled and/or worked hours.
    • Ability to "re-invite, " change a password or fix an employee-level account if they didn't set things up correctly.
    • An easier way of loading all holidays or facility closure dates for the year. e.g. Google reminds you, Are you open for Thanksgiving this year?
    Incentivized
    Read full review
    Intuit
    • I dislike that the online bill pay option through QuickBooks is required for their invoicing.
    • The auto-fill portion of the customer setup, specifically the company name, is listed, but it also auto-fills in the name portion, which is inconvenient and time-consuming to remove.
    Incentivized
    Read full review
    Likelihood to Renew
    Deputy
    The basic functionality and overall efficiency it provides is enough to renew. I still would like to see improvements in reporting and leave management, but overall it is absolutely worth it to have the program. I especially like having remote access and supervisors scheduling and approving time sheets of employees
    Incentivized
    Read full review
    Intuit
    It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
    Incentivized
    Read full review
    Usability
    Deputy
    Deputy is user-friendly and easy to understand for users with basic to moderate computer knowledge. The Employee is simple and easy for employees to understand. Employees get push notifications when shifts are scheduled and can clock in and out easily directly from the phone or kiosk, or using the website. The only challenge we’ve had is the ability for management to assign leave to employees who have not yet requested time off.
    Incentivized
    Read full review
    Intuit
    Beyond being overkill for a small org's needs, QBO is constantly stealing screen real estate and attention by hammering users for account upgrades, connecting to one of their approved consultants or buying add-ons. The idea of using a simple configurable bookeeping and light accounting interface is completely missing. At the very least, we should be able to hide functions like inventory that we will never use.
    Incentivized
    Read full review
    Reliability and Availability
    Deputy
    We have never had a problem with deputy being unavailable
    Incentivized
    Read full review
    Intuit
    We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
    Incentivized
    Read full review
    Performance
    Deputy
    Everything is quick and easy
    Incentivized
    Read full review
    Intuit
    Everything process has its bugs lately with the new interface. Nothing has worked smoothly since this all began last month.
    Incentivized
    Read full review
    Support Rating
    Deputy
    Every time I have contacted support they have answered my question within the hour and solved every problem we have had. They follow up to make sure we are satisfied with our results which has been great when we are busy and get distracted
    Incentivized
    Read full review
    Intuit
    In my experience, most representatives keep me on the phone for hours, literally, for a single issue and then usually cannot resolve it satisfactorily. I have 10 open cases that need resolution and, in my experience, there has been NO follow-up communication on any of them.
    Incentivized
    Read full review
    In-Person Training
    Deputy
    It was super easy and quick
    Incentivized
    Read full review
    Intuit
    No answers on this topic
    Online Training
    Deputy
    Did a great job of getting us up to speed with their online documentation.
    Incentivized
    Read full review
    Intuit
    No answers on this topic
    Implementation Rating
    Deputy
    It took me a bit to get all my staff input from our previous scheduling software. However, once all the information was there, everything went smoothly and we were able to start implementing Deputy right away. It did not take long to train my staff and have them comfortable with using the system.
    Incentivized
    Read full review
    Intuit
    The person in charge of QB needs to be very accurate with record keeping and is recommended to stay on top of tasks. The biggest issue we have is reconciliation, and those issues occur only when too much time has occurred between reconciliations
    Incentivized
    Read full review
    Alternatives Considered
    Deputy
    For years we used TimeTrax systems but they were hard to use and required manual downloads of punches, networked setups, and we needed separate setups for each location. When evaluating cloud-based solutions we first tried TSheets, but the higher cost and lack of features made us choose Deputy. Our main complaint about the actual TSheets system was the IPads did not store punches when it first launched so if you lost internet it couldn't store the punches. When we were evaluating the system they were building a police station next door that resulted in intermittent internet outages and the kiosk app basically became a brick until the internet came back on.
    Incentivized
    Read full review
    Intuit
    As a freelance bookkeeper, the Desktop version of QuickBooks Online doesn't allow for ease of access from any device. Having to be on a computer with the software downloaded creates additional work to gain access to all required filings etc. Also, I personally find the linking functionality on the Online version to be much more streamlined and user friendly.
    Read full review
    Scalability
    Deputy
    We have gone from using deputy simply to schedule a couple of members of staff on coffee shop shifts, to also scheduling staff in the retail unit part of our business, to now also scheduling team days and having remote working staff start on schedule shifts to track their working hours.
    Incentivized
    Read full review
    Intuit
    As we have grown along our professional path, we have also expanded our use of QB. The scalability is easy and features seem to be waiting for you until you need them. We have increased profits by over 10x from our first year in business to the current and have yet to find a reason to look elsewhere
    Incentivized
    Read full review
    Return on Investment
    Deputy
    • Hundreds of man-hours saved monthly that previously was spent on recording hours work.
    • Holiday management is very clear and support fair treatment of staff.
    • The 100% accuracy of timesheets is amazing. Once approved thousands of timesheets just land in our payroll system thanks to the export/import functions.
    Incentivized
    Read full review
    Intuit
    • QuickBooks has given us a useful portal by which to get an overview of our financials.
    • QuickBooks has given us a relatively easy way to send out invoices quickly and efficiently.
    • Due to the customization limitations on QuickBooks, we've had to get creative in third-party implementations to better represent our brand and to track financials.
    Incentivized
    Read full review
    ScreenShots

    Deputy Screenshots

    Screenshot of the mobile app displaying who is currently on the clock and who is late.Screenshot of where to find a replacement from a phone in seconds.Screenshot of the iPad app.

    QuickBooks Online Screenshots

    Screenshot of the accounting and bank transactions interfaceScreenshot of an overview of the accounting inventoryScreenshot of book marksScreenshot of the business tax overviewScreenshot of the customer hubScreenshot of the dashboard