D&B Hoovers vs. SAP Sales Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
D&B Hoovers
Score 8.2 out of 10
N/A
D&B Hoovers delivers sales intelligence data for millions of companies globally.N/A
SAP Sales Cloud
Score 8.5 out of 10
N/A
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
Pricing
D&B HooversSAP Sales Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
D&B HooversSAP Sales Cloud
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
D&B HooversSAP Sales Cloud
Features
D&B HooversSAP Sales Cloud
Prospecting
Comparison of Prospecting features of Product A and Product B
D&B Hoovers
7.8
121 Ratings
0% above category average
SAP Sales Cloud
-
Ratings
Advanced search7.5115 Ratings00 Ratings
Identification of new leads7.6107 Ratings00 Ratings
List quality7.3116 Ratings00 Ratings
List upload/download7.8109 Ratings00 Ratings
Ideal customer targeting7.8104 Ratings00 Ratings
Load time/data access9.1115 Ratings00 Ratings
Sales Intelligence Data Standards
Comparison of Sales Intelligence Data Standards features of Product A and Product B
D&B Hoovers
8.6
119 Ratings
10% above category average
SAP Sales Cloud
-
Ratings
Contact information8.0109 Ratings00 Ratings
Company information9.0119 Ratings00 Ratings
Industry information8.7116 Ratings00 Ratings
Data Augmentation & Lead Qualification
Comparison of Data Augmentation & Lead Qualification features of Product A and Product B
D&B Hoovers
8.0
114 Ratings
7% above category average
SAP Sales Cloud
-
Ratings
Lead qualification process7.577 Ratings00 Ratings
Smart lists and recommendations7.987 Ratings00 Ratings
Salesforce integration7.862 Ratings00 Ratings
Company/business profiles8.1109 Ratings00 Ratings
Alerts and reminders8.078 Ratings00 Ratings
Data hygiene8.194 Ratings00 Ratings
Automatic data refresh8.485 Ratings00 Ratings
Tags8.270 Ratings00 Ratings
Filters and segmentation8.392 Ratings00 Ratings
Sales Intelligence Email Features
Comparison of Sales Intelligence Email Features features of Product A and Product B
D&B Hoovers
9.7
55 Ratings
26% above category average
SAP Sales Cloud
-
Ratings
Sales email templates10.07 Ratings00 Ratings
Append emails to records9.455 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
D&B Hoovers
-
Ratings
SAP Sales Cloud
8.4
144 Ratings
7% above category average
Customer data management / contact management00 Ratings8.3139 Ratings
Workflow management00 Ratings8.6140 Ratings
Territory management00 Ratings8.0125 Ratings
Opportunity management00 Ratings8.7137 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.1132 Ratings
Contract management00 Ratings8.1130 Ratings
Quote & order management00 Ratings8.5130 Ratings
Interaction tracking00 Ratings8.6131 Ratings
Channel / partner relationship management00 Ratings8.3126 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
D&B Hoovers
-
Ratings
SAP Sales Cloud
8.6
124 Ratings
11% above category average
Case management00 Ratings8.4119 Ratings
Call center management00 Ratings8.8109 Ratings
Help desk management00 Ratings8.5111 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
D&B Hoovers
-
Ratings
SAP Sales Cloud
8.1
128 Ratings
4% above category average
Lead management00 Ratings8.1127 Ratings
Email marketing00 Ratings8.1111 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
D&B Hoovers
-
Ratings
SAP Sales Cloud
8.2
138 Ratings
6% above category average
Task management00 Ratings8.2130 Ratings
Billing and invoicing management00 Ratings8.2110 Ratings
Reporting00 Ratings8.2128 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
D&B Hoovers
-
Ratings
SAP Sales Cloud
8.3
136 Ratings
8% above category average
Forecasting00 Ratings8.2127 Ratings
Pipeline visualization00 Ratings8.7128 Ratings
Customizable reports00 Ratings8.1131 Ratings
Customization
Comparison of Customization features of Product A and Product B
D&B Hoovers
-
Ratings
SAP Sales Cloud
8.1
133 Ratings
5% above category average
Custom fields00 Ratings7.9133 Ratings
Custom objects00 Ratings7.9127 Ratings
Scripting environment00 Ratings8.5110 Ratings
API for custom integration00 Ratings8.1119 Ratings
Security
Comparison of Security features of Product A and Product B
D&B Hoovers
-
Ratings
SAP Sales Cloud
9.1
136 Ratings
8% above category average
Single sign-on capability00 Ratings9.2129 Ratings
Role-based user permissions00 Ratings9.0130 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
D&B Hoovers
-
Ratings
SAP Sales Cloud
8.8
97 Ratings
17% above category average
Social data00 Ratings8.797 Ratings
Social engagement00 Ratings9.093 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
D&B Hoovers
-
Ratings
SAP Sales Cloud
8.4
114 Ratings
12% above category average
Marketing automation00 Ratings8.2110 Ratings
Compensation management00 Ratings8.592 Ratings
Platform
Comparison of Platform features of Product A and Product B
D&B Hoovers
-
Ratings
SAP Sales Cloud
8.2
118 Ratings
8% above category average
Mobile access00 Ratings8.2118 Ratings
Best Alternatives
D&B HooversSAP Sales Cloud
Small Businesses
Lead411
Lead411
Score 8.2 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
TechTarget Priority Engine
TechTarget Priority Engine
Score 9.9 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
TechTarget Priority Engine
TechTarget Priority Engine
Score 9.9 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
D&B HooversSAP Sales Cloud
Likelihood to Recommend
8.9
(126 ratings)
8.3
(149 ratings)
Likelihood to Renew
9.9
(13 ratings)
8.0
(14 ratings)
Usability
7.8
(8 ratings)
7.0
(9 ratings)
Availability
9.1
(5 ratings)
9.1
(2 ratings)
Performance
8.6
(4 ratings)
9.1
(2 ratings)
Support Rating
7.1
(10 ratings)
6.0
(13 ratings)
Online Training
9.4
(2 ratings)
9.1
(3 ratings)
Implementation Rating
8.5
(8 ratings)
7.9
(3 ratings)
Configurability
7.8
(3 ratings)
9.1
(1 ratings)
Contract Terms and Pricing Model
8.6
(3 ratings)
9.1
(1 ratings)
Ease of integration
9.1
(2 ratings)
9.1
(1 ratings)
Product Scalability
8.5
(3 ratings)
8.5
(111 ratings)
Professional Services
9.1
(1 ratings)
9.1
(1 ratings)
Vendor post-sale
8.8
(3 ratings)
8.2
(1 ratings)
Vendor pre-sale
8.8
(3 ratings)
9.1
(1 ratings)
User Testimonials
D&B HooversSAP Sales Cloud
Likelihood to Recommend
Dun & Bradstreet
Prospecting corporate accounts near a hotel location. Our sales manager wants to generate a list of companies within a 5 mile radius that may need regular lodging for employees or contractors. D&B Hoovers will allow her to filer by geography, industry, company size and employee count. Then she can view detailed company profiles and contact decision-makers.
Read full review
SAP
1. Better understanding of customer choice and sales insights. 2. High chance that we can convert the lead into sales as SAP analyzes the customer's need and behavior. 3. As it analyzes the data behind the scenes, a better price deal closing is possible, as it gives that level of insight.
Read full review
Pros
Dun & Bradstreet
  • The D&B Hoovers platform enables our team to customize, giving us the ability to fine-tune our searches
  • D&B Hoovers integrates very well Salesforce, our CRM system, streamlining the workflows of sales teams and ensuring the verified transfer of data between platforms
  • D&B Hoovers provides highly accurate and reliable business data
Read full review
SAP
  • I love its ability to automate the entire sales process for us.
  • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
  • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
Read full review
Cons
Dun & Bradstreet
  • I think maybe if they vetted the contacts that they're providing for those companies, it would be beneficial because I do use other avenues to vet the contacts because a lot of times I found that it is outdated information in D&B Hoovers, so that would be beneficial to us.
Read full review
SAP
  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
Read full review
Likelihood to Renew
Dun & Bradstreet
I use D&B Hoovers very frequently and could not do my job as efficiently without it. I think there is room for improvement, but it is effective enough that I feel as though I will continue renewing by subscription. I highly recommend D&B Hoovers and find it very accurate and easy to use.
Read full review
SAP
SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
Read full review
Usability
Dun & Bradstreet
Whenever I had to use D&B hoovers, I never had a hard time with getting what I need. Additionally, when I show the tool to others, they tend to understand the platform quite quickly. The tool itself is very good and straightforward when I use it to help me put analyses together.
Read full review
SAP
In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
Read full review
Reliability and Availability
Dun & Bradstreet
The platform is generally reliable and accessible when needed, with minimal application errors or unplanned outages. There may be occasional maintenance or minor disruptions, but these are usually communicated in advance and handled efficiently. Overall, it offers a high level of availability, ensuring that you can count on it for your daily operations.
Read full review
SAP
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
Read full review
Performance
Dun & Bradstreet
While the platform generally functions well, with pages loading in a reasonable time and reports completing within a satisfactory timeframe, there is room for improvement. Performance can sometimes lag with more complex queries or during peak usage times. Additionally, when integrated with other software or systems, there can be occasional slowdowns. Overall, while it performs adequately, optimizing speed and integration efficiency could enhance the user experience.
Read full review
SAP
No answers on this topic
Support Rating
Dun & Bradstreet
I think it could be better, easier and faster. Whenever I chat with someone it takes so long to get to an actual agent, and then when I finally get to one, they oftentimes don't have the answers for me or do not understand what I am asking, which is very frustrating.
Read full review
SAP
SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
Read full review
Online Training
Dun & Bradstreet
The training sessions were well-structured and covered the key functionalities of the platform, making it easy to get up to speed. The trainers were knowledgeable and responsive to questions, which added value to the learning experience. However, a bit more in-depth coverage of advanced features and use cases would have made the training even more beneficial.
Read full review
SAP
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
Read full review
Implementation Rating
Dun & Bradstreet
for our use case, the implementation was minimal and we did not need a lot of help. The D&B Hoovers platform is pretty intuitive and our account manager was ready for any questions that came up when we use the D&B Hoovers platform
Read full review
SAP
I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
Read full review
Alternatives Considered
Dun & Bradstreet
Finance Analytics provides a more thorough company credit report and is more in-depth than Hoovers. However, I use Hoovers for instances where I do not need that information because it allows unlimited queries, whereas you pay for a limited number of reports from Finance Analytics. Hoovers provides a better link between corporate family trees and finance analytics.
Read full review
SAP
Sap sales cloud has boosted the supply chain network . Sap Sales cloud has seamlessly unified the backend business processes into more transparent effective ones.The customer satisfaction have also increased with better customer collaboration and relationship.The vendor management process has also been significantly impacted and all for good. Customers are really happy with it
Read full review
Contract Terms and Pricing Model
Dun & Bradstreet
The pricing model is generally clear and competitive, but there could be more flexibility in terms of unit pricing or billing frequency to better accommodate varying needs. While the contract terms are straightforward, exploring more options or customizable plans might enhance the overall value.
Read full review
SAP
No answers on this topic
Scalability
Dun & Bradstreet
D&B Hoovers is quite effective at adapting to the needs of different departments and locations, allowing for flexible deployment and integration across various parts of an organization. While it scales well and supports a broad range of users and functions, there might be some limitations depending on the size and complexity of the organization’s requirements. Overall, it provides a robust solution that can grow with your needs.4o mini
Read full review
SAP
We can effectively manage sales and achieve scalable segmentation and targeting with SAP Sales Cloud, all with little training required. The program is incredibly user-friendly and enables additional ERP system integration. The automated authorization system, which has made permissions management easier and can be implemented in the cloud by several cloud service tenants—each of whom is a cloud service provider—was something I really appreciated. For users who don't want to click on three links to launch each relevant CRM program, this is quite helpful.
Read full review
Professional Services
Dun & Bradstreet
very professional
Read full review
SAP
No answers on this topic
Return on Investment
Dun & Bradstreet
  • D&B Hoovers allows me to make the most of my time when searching for companies within specific industries. Once I find a company and examine their profile, I can then generate a list of employees in the purchasing and engineering departments. The profiles for each listed employee contain cell phone, Email address and LinkedIn profile. This information helps me to bypass the companies front desk and get directly to the people I need to speak with.
  • By knowing the specific job title for the people that I am contacting and then being able to click on their LinkedIn link to learn a little about them before I make the call, I come across as a sales professional instead of an impersonal cold-caller.
  • In cases where I do need to go through a front desk receptionist whose primary mission is to screen out sales people, I find that three out of four times the receptionist will connect me to the specific employee because I know their name, department, and job title. The Intel provided by D&B Hoovers makes it possible for me to get to the people I need to speak with.
Read full review
SAP
  • Positive Impact: SAP Sales Cloud can lead to increased sales efficiency by automating manual tasks, streamlining workflows, and providing real-time access to customer data. This can result in sales teams spending more time on revenue-generating activities.
  • Negative Impact: The initial costs associated with implementing SAP Sales Cloud, including licensing, customization, and training, can be significant. If not managed properly, this may impact the short-term financials and the expected payback period.
  • Negative Impact: The comprehensive features of SAP Sales Cloud might result in a steeper learning curve for users. If not addressed through adequate training and change management, this complexity can temporarily impact productivity.
Read full review
ScreenShots

D&B Hoovers Screenshots

Screenshot of the D&B Hoovers dashboardScreenshot of a D&B Hoovers company profileScreenshot of D&B Hoovers contact resultsScreenshot of D&B Hoovers Visitor Intelligence

SAP Sales Cloud Screenshots

Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization