D&B Hoovers vs. SAP Sales Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
D&B Hoovers
Score 8.1 out of 10
N/A
D&B Hoovers delivers sales intelligence data for millions of companies globally.N/A
SAP Sales Cloud
Score 8.6 out of 10
N/A
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
Pricing
D&B HooversSAP Sales Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
D&B HooversSAP Sales Cloud
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
D&B HooversSAP Sales Cloud
Features
D&B HooversSAP Sales Cloud
Prospecting
Comparison of Prospecting features of Product A and Product B
D&B Hoovers
7.7
121 Ratings
1% below category average
SAP Sales Cloud
-
Ratings
Advanced search7.3115 Ratings00 Ratings
Identification of new leads7.6107 Ratings00 Ratings
List quality7.0116 Ratings00 Ratings
List upload/download7.6109 Ratings00 Ratings
Ideal customer targeting7.7104 Ratings00 Ratings
Load time/data access9.2115 Ratings00 Ratings
Sales Intelligence Data Standards
Comparison of Sales Intelligence Data Standards features of Product A and Product B
D&B Hoovers
8.7
119 Ratings
11% above category average
SAP Sales Cloud
-
Ratings
Contact information8.2109 Ratings00 Ratings
Company information9.1119 Ratings00 Ratings
Industry information8.7116 Ratings00 Ratings
Data Augmentation & Lead Qualification
Comparison of Data Augmentation & Lead Qualification features of Product A and Product B
D&B Hoovers
8.0
114 Ratings
7% above category average
SAP Sales Cloud
-
Ratings
Lead qualification process7.577 Ratings00 Ratings
Smart lists and recommendations7.987 Ratings00 Ratings
Salesforce integration7.862 Ratings00 Ratings
Company/business profiles8.0109 Ratings00 Ratings
Alerts and reminders8.078 Ratings00 Ratings
Data hygiene8.294 Ratings00 Ratings
Automatic data refresh8.685 Ratings00 Ratings
Tags8.170 Ratings00 Ratings
Filters and segmentation8.292 Ratings00 Ratings
Sales Intelligence Email Features
Comparison of Sales Intelligence Email Features features of Product A and Product B
D&B Hoovers
9.7
55 Ratings
26% above category average
SAP Sales Cloud
-
Ratings
Sales email templates10.07 Ratings00 Ratings
Append emails to records9.455 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
D&B Hoovers
-
Ratings
SAP Sales Cloud
8.4
148 Ratings
7% above category average
Customer data management / contact management00 Ratings8.3141 Ratings
Workflow management00 Ratings8.7142 Ratings
Territory management00 Ratings8.0127 Ratings
Opportunity management00 Ratings8.8138 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.2134 Ratings
Contract management00 Ratings8.0131 Ratings
Quote & order management00 Ratings8.6131 Ratings
Interaction tracking00 Ratings8.7134 Ratings
Channel / partner relationship management00 Ratings8.4128 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
D&B Hoovers
-
Ratings
SAP Sales Cloud
8.7
127 Ratings
12% above category average
Case management00 Ratings8.5122 Ratings
Call center management00 Ratings8.9112 Ratings
Help desk management00 Ratings8.7113 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
D&B Hoovers
-
Ratings
SAP Sales Cloud
8.2
129 Ratings
5% above category average
Lead management00 Ratings8.2128 Ratings
Email marketing00 Ratings8.2111 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
D&B Hoovers
-
Ratings
SAP Sales Cloud
8.2
140 Ratings
6% above category average
Task management00 Ratings8.3132 Ratings
Billing and invoicing management00 Ratings8.2111 Ratings
Reporting00 Ratings8.2129 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
D&B Hoovers
-
Ratings
SAP Sales Cloud
8.3
138 Ratings
8% above category average
Forecasting00 Ratings8.2128 Ratings
Pipeline visualization00 Ratings8.8129 Ratings
Customizable reports00 Ratings8.1133 Ratings
Customization
Comparison of Customization features of Product A and Product B
D&B Hoovers
-
Ratings
SAP Sales Cloud
8.2
136 Ratings
7% above category average
Custom fields00 Ratings8.0136 Ratings
Custom objects00 Ratings8.0129 Ratings
Scripting environment00 Ratings8.5112 Ratings
API for custom integration00 Ratings8.1121 Ratings
Security
Comparison of Security features of Product A and Product B
D&B Hoovers
-
Ratings
SAP Sales Cloud
9.1
139 Ratings
8% above category average
Single sign-on capability00 Ratings9.2133 Ratings
Role-based user permissions00 Ratings9.0133 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
D&B Hoovers
-
Ratings
SAP Sales Cloud
8.9
97 Ratings
18% above category average
Social data00 Ratings8.797 Ratings
Social engagement00 Ratings9.193 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
D&B Hoovers
-
Ratings
SAP Sales Cloud
8.5
115 Ratings
13% above category average
Marketing automation00 Ratings8.3111 Ratings
Compensation management00 Ratings8.792 Ratings
Platform
Comparison of Platform features of Product A and Product B
D&B Hoovers
-
Ratings
SAP Sales Cloud
8.3
120 Ratings
9% above category average
Mobile access00 Ratings8.3120 Ratings
Best Alternatives
D&B HooversSAP Sales Cloud
Small Businesses
Lead411
Lead411
Score 8.3 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Lead411
Lead411
Score 8.3 out of 10
Creatio
Creatio
Score 9.0 out of 10
Enterprises
TechTarget Priority Engine
TechTarget Priority Engine
Score 10.0 out of 10
Creatio
Creatio
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
D&B HooversSAP Sales Cloud
Likelihood to Recommend
8.8
(126 ratings)
8.3
(147 ratings)
Likelihood to Renew
9.9
(13 ratings)
8.0
(14 ratings)
Usability
7.8
(8 ratings)
7.0
(9 ratings)
Availability
9.1
(5 ratings)
9.1
(2 ratings)
Performance
8.7
(4 ratings)
9.1
(2 ratings)
Support Rating
7.1
(10 ratings)
6.0
(13 ratings)
Online Training
9.4
(2 ratings)
9.1
(3 ratings)
Implementation Rating
8.6
(8 ratings)
8.0
(3 ratings)
Configurability
7.8
(3 ratings)
9.1
(1 ratings)
Contract Terms and Pricing Model
8.7
(3 ratings)
9.1
(1 ratings)
Ease of integration
9.1
(2 ratings)
9.1
(1 ratings)
Product Scalability
8.5
(3 ratings)
8.5
(110 ratings)
Professional Services
9.1
(1 ratings)
9.1
(1 ratings)
Vendor post-sale
8.9
(3 ratings)
8.2
(1 ratings)
Vendor pre-sale
8.9
(3 ratings)
9.1
(1 ratings)
User Testimonials
D&B HooversSAP Sales Cloud
Likelihood to Recommend
Dun & Bradstreet
Prospecting corporate accounts near a hotel location. Our sales manager wants to generate a list of companies within a 5 mile radius that may need regular lodging for employees or contractors. D&B Hoovers will allow her to filer by geography, industry, company size and employee count. Then she can view detailed company profiles and contact decision-makers.
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SAP
Well, I've been using SAP Sales Cloud for 6 months now so my conclusions are that if your employees are techy friendly then I would recommend It, but if they are quite not used to advanced CRM tools could be a bit overwhelming at first. Pricing it's okay thought, compares to other tools I've used previously.
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Pros
Dun & Bradstreet
  • The D&B Hoovers platform enables our team to customize, giving us the ability to fine-tune our searches
  • D&B Hoovers integrates very well Salesforce, our CRM system, streamlining the workflows of sales teams and ensuring the verified transfer of data between platforms
  • D&B Hoovers provides highly accurate and reliable business data
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SAP
  • I love its ability to automate the entire sales process for us.
  • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
  • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
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Cons
Dun & Bradstreet
  • I think maybe if they vetted the contacts that they're providing for those companies, it would be beneficial because I do use other avenues to vet the contacts because a lot of times I found that it is outdated information in D&B Hoovers, so that would be beneficial to us.
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SAP
  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
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Likelihood to Renew
Dun & Bradstreet
I use D&B Hoovers very frequently and could not do my job as efficiently without it. I think there is room for improvement, but it is effective enough that I feel as though I will continue renewing by subscription. I highly recommend D&B Hoovers and find it very accurate and easy to use.
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SAP
SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
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Usability
Dun & Bradstreet
Whenever I had to use D&B hoovers, I never had a hard time with getting what I need. Additionally, when I show the tool to others, they tend to understand the platform quite quickly. The tool itself is very good and straightforward when I use it to help me put analyses together.
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SAP
In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
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Reliability and Availability
Dun & Bradstreet
The platform is generally reliable and accessible when needed, with minimal application errors or unplanned outages. There may be occasional maintenance or minor disruptions, but these are usually communicated in advance and handled efficiently. Overall, it offers a high level of availability, ensuring that you can count on it for your daily operations.
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SAP
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
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Performance
Dun & Bradstreet
While the platform generally functions well, with pages loading in a reasonable time and reports completing within a satisfactory timeframe, there is room for improvement. Performance can sometimes lag with more complex queries or during peak usage times. Additionally, when integrated with other software or systems, there can be occasional slowdowns. Overall, while it performs adequately, optimizing speed and integration efficiency could enhance the user experience.
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SAP
No answers on this topic
Support Rating
Dun & Bradstreet
I think it could be better, easier and faster. Whenever I chat with someone it takes so long to get to an actual agent, and then when I finally get to one, they oftentimes don't have the answers for me or do not understand what I am asking, which is very frustrating.
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SAP
SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
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Online Training
Dun & Bradstreet
The training sessions were well-structured and covered the key functionalities of the platform, making it easy to get up to speed. The trainers were knowledgeable and responsive to questions, which added value to the learning experience. However, a bit more in-depth coverage of advanced features and use cases would have made the training even more beneficial.
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SAP
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
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Implementation Rating
Dun & Bradstreet
for our use case, the implementation was minimal and we did not need a lot of help. The D&B Hoovers platform is pretty intuitive and our account manager was ready for any questions that came up when we use the D&B Hoovers platform
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SAP
I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
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Alternatives Considered
Dun & Bradstreet
Finance Analytics provides a more thorough company credit report and is more in-depth than Hoovers. However, I use Hoovers for instances where I do not need that information because it allows unlimited queries, whereas you pay for a limited number of reports from Finance Analytics. Hoovers provides a better link between corporate family trees and finance analytics.
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SAP
Sap sales cloud has boosted the supply chain network . Sap Sales cloud has seamlessly unified the backend business processes into more transparent effective ones.The customer satisfaction have also increased with better customer collaboration and relationship.The vendor management process has also been significantly impacted and all for good. Customers are really happy with it
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Contract Terms and Pricing Model
Dun & Bradstreet
The pricing model is generally clear and competitive, but there could be more flexibility in terms of unit pricing or billing frequency to better accommodate varying needs. While the contract terms are straightforward, exploring more options or customizable plans might enhance the overall value.
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SAP
No answers on this topic
Scalability
Dun & Bradstreet
D&B Hoovers is quite effective at adapting to the needs of different departments and locations, allowing for flexible deployment and integration across various parts of an organization. While it scales well and supports a broad range of users and functions, there might be some limitations depending on the size and complexity of the organization’s requirements. Overall, it provides a robust solution that can grow with your needs.4o mini
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SAP
1. It much needed to the end-user like sales person and marketing team to read the real time analysis for better decision making and deal closing. 2. Cost calculation and tracking becomes easier on go. 3. HR department, sales and marketing teams are getting insights for further improvement of the process of sales and conversion rate. 4. Easier to know customer behavior and taste.
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Professional Services
Dun & Bradstreet
very professional
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SAP
No answers on this topic
Return on Investment
Dun & Bradstreet
  • D&B Hoovers allows me to make the most of my time when searching for companies within specific industries. Once I find a company and examine their profile, I can then generate a list of employees in the purchasing and engineering departments. The profiles for each listed employee contain cell phone, Email address and LinkedIn profile. This information helps me to bypass the companies front desk and get directly to the people I need to speak with.
  • By knowing the specific job title for the people that I am contacting and then being able to click on their LinkedIn link to learn a little about them before I make the call, I come across as a sales professional instead of an impersonal cold-caller.
  • In cases where I do need to go through a front desk receptionist whose primary mission is to screen out sales people, I find that three out of four times the receptionist will connect me to the specific employee because I know their name, department, and job title. The Intel provided by D&B Hoovers makes it possible for me to get to the people I need to speak with.
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SAP
  • Integration with additional sales tools, such as LinkedIn Sales Navigator, greatly improves the speed and efficiency of our entire process.
  • Standard templates facilitate easy and efficient lead interaction.
  • The time is reduced and representative job productivity increases when SAP Sales Cloud is used.
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ScreenShots

D&B Hoovers Screenshots

Screenshot of the D&B Hoovers dashboardScreenshot of a D&B Hoovers company profileScreenshot of D&B Hoovers contact resultsScreenshot of D&B Hoovers Visitor Intelligence

SAP Sales Cloud Screenshots

Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization