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Dropbox Business vs. KnowBe4 Security Awareness Training

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dropbox Business

    Score8.6 out of 10
    N/ADropbox Business expands on the company's cloud storage service by providing additional features, such as lost file recovery for an extended period, integration with popular office suites (e.g. Office 365), the Dropbox Paper collaboration extension, two-factor authentication (2FA) and single sign-on (SSO), tiered administrator controls and granular permission sharing, remote device wipe, API, and other features of use to larger groups and businesses.

    $15

    per month

    KnowBe4 Security Awareness Training

    Score9 out of 10
    N/AKnowBe4 is a security awareness and compliance training and simulated social engineering product. It is used by organizations worldwide to strengthen their security culture and reduce risk. The product includes a comprehensive suite of awareness and compliance training, real-time user coaching, AI-powered simulated social engineering, crowdsourced anti-phishing defense and an AI suite that enhances risk management through personalized training and automation. With…

    $2.79

    per seat

    Pricing
    Dropbox BusinessKnowBe4 Security Awareness Training
    Editions & Modules
    Standard
    $15
    per user/per month
    Advanced
    $25
    per user/per month
    Enterprise
    Contact sales team
    SAT Advanced 501-1000 Monthly Pricing 3 Year
    $2.79
    per seat
    SAT Advanced 251-500 Monthly Pricing 3 Year
    $2.96
    per seat
    SAT Advanced 101-250 Monthly Pricing 3 Year
    $3.19
    per seat
    SAT Advanced 51-100 Monthly Pricing 3 Year
    $3.40
    per seat
    SAT Advanced 25-50 Monthly Pricing 3 Year
    $3.75
    per seat
    Offerings
    Pricing Offerings
    Dropbox BusinessKnowBe4 Security Awareness Training
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Pricing listed is for SAT Advanced. Other levels available. For organizations with over 1,000 seats, get a quote.
    More Pricing Information
    Community Pulse
    Dropbox BusinessKnowBe4 Security Awareness Training
    Considered Both Products
    Dropbox
    Chose Dropbox Business
    The services like OneDrive and Google Drive are pretty identical but, OneDrive for business is more cost-effective as it already is included in all of our user's Microsoft Office 365 subscriptions. They all similar functionality but at the end of the day if we can use a …
    Incentivized
    KnowBe4
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    52 Answers
    98%
    Would buy again
    673 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    49 Answers
    99%
    Delivers good value for the price
    639 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    53 Answers
    99%
    Happy with the feature set
    679 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    41 Answers
    96%
    Lived up to sales and marketing promises
    532 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    44 Answers
    97%
    Implementation went as expected
    572 Answers
    Features
    Dropbox BusinessKnowBe4 Security Awareness Training
    File Sharing & Management
    Comparison of File Sharing & Management features of Dropbox Business and KnowBe4 Security Awareness Training
    Feature
    Dropbox Business
    9.0
    123 Ratings
    7% above category average
    KnowBe4 Security Awareness Training
    -
    Ratings
    Versioning9.096 Ratings00 Ratings
    Video files9.0107 Ratings00 Ratings
    Audio files9.1100 Ratings00 Ratings
    Document collaboration9.0113 Ratings00 Ratings
    Access control9.1120 Ratings00 Ratings
    File search8.9119 Ratings00 Ratings
    Device sync8.6117 Ratings00 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Dropbox Business and KnowBe4 Security Awareness Training
    Feature
    Dropbox Business
    9.0
    122 Ratings
    4% above category average
    KnowBe4 Security Awareness Training
    -
    Ratings
    User and role management9.0109 Ratings00 Ratings
    File organization9.1119 Ratings00 Ratings
    Device management9.0102 Ratings00 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Dropbox Business and KnowBe4 Security Awareness Training
    Feature
    Dropbox Business
    9.1
    120 Ratings
    5% above category average
    KnowBe4 Security Awareness Training
    -
    Ratings
    Performance9.1120 Ratings00 Ratings
    Reliability9.1120 Ratings00 Ratings
    Storage Reports9.188 Ratings00 Ratings
    Security
    Comparison of Security features of Dropbox Business and KnowBe4 Security Awareness Training
    Feature
    Dropbox Business
    -
    Ratings
    KnowBe4 Security Awareness Training
    8.7
    350 Ratings
    0% above category average
    Single sign-on capability00 Ratings8.8312 Ratings
    Role-based user permissions00 Ratings8.7338 Ratings
    Security Awareness Training
    Comparison of Security Awareness Training features of Dropbox Business and KnowBe4 Security Awareness Training
    Feature
    Dropbox Business
    -
    Ratings
    KnowBe4 Security Awareness Training
    8.2
    382 Ratings
    4% below category average
    Training Content Library00 Ratings8.6379 Ratings
    Multilingual Training Content00 Ratings8.4215 Ratings
    Training Gamification00 Ratings7.4316 Ratings
    Industry-Specific Security Training00 Ratings7.6334 Ratings
    Individualized Security Training Plans00 Ratings8.1324 Ratings
    Phishing Simulations00 Ratings9.2377 Ratings
    Security Reporting00 Ratings8.6367 Ratings
    Integration with Security Tech Stack00 Ratings8.1219 Ratings
    Best Alternatives
    Dropbox BusinessKnowBe4 Security Awareness Training
    Small Businesses
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    No answers on this topic
    Medium-sized Companies
    Apple iCloud
    Score8.4 out of 10
    Hoxhunt
    Score8.9 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    Proofpoint Security Awareness Training
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Dropbox BusinessKnowBe4 Security Awareness Training
    Likelihood to Recommend
    8.6
    (123 ratings)
    9.1
    (727 ratings)
    Likelihood to Renew
    5.0
    (4 ratings)
    10.0
    (56 ratings)
    Usability
    9.0
    (19 ratings)
    9.1
    (215 ratings)
    Availability
    8.0
    (2 ratings)
    9.6
    (20 ratings)
    Performance
    8.0
    (15 ratings)
    9.6
    (21 ratings)
    Support Rating
    8.4
    (27 ratings)
    7.8
    (260 ratings)
    In-Person Training
    -
    (0 ratings)
    8.8
    (5 ratings)
    Online Training
    -
    (0 ratings)
    9.5
    (17 ratings)
    Implementation Rating
    9.0
    (3 ratings)
    8.3
    (24 ratings)
    Configurability
    9.0
    (1 ratings)
    8.9
    (16 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.1
    (39 ratings)
    Ease of integration
    8.0
    (1 ratings)
    6.4
    (8 ratings)
    Product Scalability
    9.0
    (2 ratings)
    9.6
    (21 ratings)
    Professional Services
    -
    (0 ratings)
    8.9
    (12 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    9.6
    (17 ratings)
    Vendor pre-sale
    5.0
    (1 ratings)
    9.6
    (16 ratings)
    User Testimonials
    Dropbox BusinessKnowBe4 Security Awareness Training
    Likelihood to Recommend
    Dropbox
    Everywhere as aforementioned it is well suited ... The largest and most appropriate... A business can never ever have too many locations of its data stored. This option allows my company to have our data stored in one location and everyone works it in real time whereas the updates go in "Real time" no matter who is working that file. This is the most awesome trick of the entire program not to mention that I can see everything that Bobbiesue is working on out west at the same time pull another activity report to see if indeed Peggy logged in for work from home at 2p yesterday as she stated she did. Its a check and balance for small businesses such as ours that runs on the honor system for telework employees. At this time, there just is not any less appropriate!
    Read full review
    KnowBe4
    I think the most important factor is that our risk has decreased significantly among staff. Our staff is well below the industry (Education) benchmark in terms of users that are "prone to phishing". We also have multiple instances over the years where employees have stopped real efforts to access data illegally or an attempt to take funds from our institution
    Incentivized
    Read full review
    Pros
    Dropbox
    • It enables us to share documents and workflow to all employees for whom access is allowed regardless of where in the world they may be located.
    • Dropbox Business provides a means to safely store our documents without having to have physical copies.
    • Dropbox also allows for easy organization of our documents in folders and such in the system.
    Incentivized
    Read full review
    KnowBe4
    • Phish tests can be set to various difficulty levels as staff becomes more knowledgeable in catching phish emails.
    • Automated phish tests and training save a lot of admin time. The product can also test for phone and USB stick practices.
    • The phish alert button in Outlook, along with PhishER and PhishFlip allow easy managing and response to actual phishing emails.
    • The interactive training is well designed to cover all types of phishing and safe email and phone behavior.
    Incentivized
    Read full review
    Cons
    Dropbox
    • I deeply dislike the navigation. I find it very clunky and hard and not intuitive. A few years ago Dropbox redesigned its navigation and I'm frequently at a loss to figure out where to access the option I need.
    • It should be quicker and easier to figure out how to send a file. I wish I could do that from the drop-down menu in my taskbar under the Dropbox logo.
    • I wish I had the option under the same drop-down menu in my taskbar under the Dropbox logo to go to where the files are on my laptop, which I find much easier to navigate.
    Incentivized
    Read full review
    KnowBe4
    • Many items in the library aren't applicable to our use case, and it's sometimes difficult to filter out what I'm looking for.
    • I don't love the training dashboard, but maybe that's just a "me" thing.
    • Setting up groups can be tedious.
    Incentivized
    Read full review
    Likelihood to Renew
    Dropbox
    Dropbox is very expensive and its price is not as competitive as it was. We are looking for an alternative that will enable as to subscribe more users at a more affordable cost. Also, we did not like Dropbox customer service, and felt that they should have found a way to compensate us for some of the damage they were responsible for when restoring our data.
    Incentivized
    Read full review
    KnowBe4
    No question, KnowBe4 Security Awareness Training is a great value to our organization. Properly training our users in the proper use of email and how to be aware of possible dangerous emails is incredibly important now. Also, training users in the best practices for phone calls, as well as internet browsing can prevent data or information from being stolen or exposed. Users have even benefited when using their personal devices as a result of the trainings they have received at work.
    Incentivized
    Read full review
    Usability
    Dropbox
    Well-designed, smart, packed with functionality without being overwhelming—Dropbox knows what they are doing and they do it well. They know what users want from the service and they make sure that all the normal use cases are intuitive and at your fingertips. I have never had a hard time finding things with Dropbox and I think their usability is excellent.
    Incentivized
    Read full review
    KnowBe4
    The training videos we have access to are high quality, and provide a wide variety. The Inside Man videos has a cult following within our organization, and has driven a much greater interest in security awareness. And KB4's willingness to negotiate pricing for us as a nonprofit has been very valuable to us as well.
    Incentivized
    Read full review
    Reliability and Availability
    Dropbox
    At least once a week the app crashes on my computer and causes files to stop syncing. It is an easy fix to re-open the app, however I have to notice the app stopped working to realize it needs to be reopened.
    Incentivized
    Read full review
    KnowBe4
    There have only been a handful of outages in the 2 years we have had the product. Even during those instances, parts of the system were still operational
    Incentivized
    Read full review
    Performance
    Dropbox
    The Dropbox site and tools load in a reasonable amount of time. I don't feel like their site and app performance is any better or worse than any other paid product that I've seen offered by any other large company. Compared to a competing product like Google Drive, the performance is probably about the same.
    Incentivized
    Read full review
    KnowBe4
    Pages load quickly, filter/sort quickly, and don't slow down or freeze. Everything is smooth and very easy to use. There are a places in the UI where you can forget how to get there, but other than that everything is great. We have had no issues using any part of the website.
    Incentivized
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    Support Rating
    Dropbox
    I give it a nine because I haven't ever had to use the support or help. I would give it a ten but since I've never had to use them, I can't really give a full review of how their support works. I've talked to market research teams from Dropbox about new features, but have not had to get any assistance with a problem yet.
    Incentivized
    Read full review
    KnowBe4
    Tech prod support is great! I did have to ask for a new customer success rep, needed a more experienced person to match my 12 years of experience running Cybersec training programs. Would suggest that more matching of rep level of knowledge to client level knowledge would help.
    Incentivized
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    In-Person Training
    Dropbox
    No answers on this topic
    KnowBe4
    Helpful and knowledgeable account managers have helped us navigate and use the system to our full potential
    Incentivized
    Read full review
    Online Training
    Dropbox
    No answers on this topic
    KnowBe4
    confusing question. I inherited this application so I didnt get any formal training other than the person who was leaving. The CSM provided some later on when I asked in a zoom call
    Read full review
    Implementation Rating
    Dropbox
    The implementation was actually very simple. Again, as stated previously, the most intriguing part of the entire exercise was the implementation of the directory structure for each account. Once you design and implement it for one, it becomes quite simple to replicate for each account you implement thereafter. You just really need to take time to ensure you implement the first perfectly and those that follow on will be likewise work efficiently and easily.
    Incentivized
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    KnowBe4
    The implementation went really well and KnowBe4 was there the whole time on setup to make sure things were setup correctly. The only thing we had to figure out on our own was to script users automatically being added to security groups. So that when they sync to knowBe4 from AD they are placed into the same/correct groups.
    Incentivized
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    Alternatives Considered
    Dropbox
    Dropbox Business is dependable, adaptable, and cost-effective for our businesses. On the inside, it’s comparable to other file-sharing and storage. Also, file access and navigation are much faster. We use it to share documents and store data and files for our business purposes. And I’ve never been convinced of other tools’ integrity or dependability. Dropbox Business has good connectivity and is smooth to use.
    Read full review
    KnowBe4
    KnowBe4 offered a significantly more favorable cost-benefit ratio compared to other solutions. Its seamless integration with our existing infrastructure—particularly Active Directory and email systems—was the most compatible with our operational and security requirements.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Dropbox
    No answers on this topic
    KnowBe4
    I was not involved in the pricing, billing or contract terms.
    Incentivized
    Read full review
    Scalability
    Dropbox
    We've used this when we were 2 users and when we were 20. It did not make any difference. Even when we've had to scale down and fire 10 employees, it was still easy to salvage all the material and keep it organized within Dropbox.
    Incentivized
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    KnowBe4
    The product scales greatly. As long as you upgrade the license to support the number of users you are needing, adding in those new users is easy. Also getting those users set up with trainings/campaigns is very easy as well
    Incentivized
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    Professional Services
    Dropbox
    No answers on this topic
    KnowBe4
    The team was great to work with and took their time to ensure that we knew what we were doing with the product and that it was set up to meet the specific needs of our organization. This wasn't just a cookie-cutter deployment, but rather they focused specifically on our needs.
    Incentivized
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    Return on Investment
    Dropbox
    • Improved risk mitigation - know our files are encrypted.
    • Expiring Shared Links are a must have.
    • Positive impact from Happy Customers. No more trying to send cumbersome encrypted emails that customers struggle with. Dropbox makes it easy for them to retrieve their files.
    • Collaboration makes it faster for us to complete plan documents with our customers.
    Incentivized
    Read full review
    KnowBe4
    • There is really no way one can make all the needed trainings with in house resources anymore! The cost for this would be way way more than that of any platform!
    • There is no way to even calculate the damage a company would suffer in case of a cybersecurity breach! So the cost for the use of the KnowBe4 Security Awareness Training platform if minimal compared to that of a possible breach!
    • The cost of creating content for security awareness training is no longer realistic for a company. This is really no option, and it is in no way comparable to the cost of access to the training material available in the KnowBe4 Security Awareness Training platform. Also the training content needs to be constantly updated!
    Incentivized
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    ScreenShots

    KnowBe4 Security Awareness Training Screenshots

    Screenshot of The Phishing Dashboard. This displays how end users are doing at-a-glance and in comparison to peers across industries with Industry Benchmarking.Screenshot of KnowBe4's partners, including The Security Awareness Company, Popcorn Training, exploqii, Twist & Shout, El Pescador, CLTRe, Saya University, and MediaPRO. Together, they create security awareness training content available in the ModStore.Screenshot of A security training quiz question showing "Security Moments Series: Spot the Bad Link" asking what Lisa should do when receiving an unexpected email with an HTML attachment, with three answer options and Submit/Cancel buttons.Screenshot of The AIDA Phishing Template Generator interface, which displays a customizable phishing simulation tool with template setup options on the left and a preview of a generated "Annual Bonus Announcement" email featuring a QR code attack vector on the right.Screenshot of The AIDA Configure Training interface, which displays settings for personalized remedial phishing training, including user enrollment options, completion timeframes, knowledge refresher schedules, and notification preferences, with an "Activate Remedial Training" button to implement the configuration.