Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox Paper
Score 8.9 out of 10
N/A
Dropbox Paper is a web-based, co-editing tool that includes word processing, document creation and coordination features. The tool is free to use and allows multiple people to collaborate on a document.N/A
Slack
Score 9.1 out of 10
N/A
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…
$0
per month per user
Pricing
Dropbox PaperSlack
Editions & Modules
No answers on this topic
Free
$0
Pro
$7.25*
per month per user
Business+
$12.50*
per month per user
Enterprise
Contact Sales
Offerings
Pricing Offerings
Dropbox PaperSlack
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
More Pricing Information
Community Pulse
Dropbox PaperSlack
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Dropbox PaperSlack
Project Management
Comparison of Project Management features of Product A and Product B
Dropbox Paper
-
Ratings
Slack
8.0
472 Ratings
2% above category average
Task Management00 Ratings8.0305 Ratings
Gantt Charts00 Ratings6.961 Ratings
Scheduling00 Ratings7.8254 Ratings
Workflow Automation00 Ratings8.2278 Ratings
Mobile Access00 Ratings9.3452 Ratings
Search00 Ratings8.3456 Ratings
Visual planning tools00 Ratings7.6183 Ratings
Communication
Comparison of Communication features of Product A and Product B
Dropbox Paper
-
Ratings
Slack
8.7
481 Ratings
9% above category average
Chat00 Ratings9.7481 Ratings
Notifications00 Ratings9.0477 Ratings
Discussions00 Ratings9.3466 Ratings
Surveys00 Ratings8.1297 Ratings
Internal knowledgebase00 Ratings7.5293 Ratings
Integrates with GoToMeeting00 Ratings8.8110 Ratings
Integrates with Gmail and Google Hangouts00 Ratings8.6182 Ratings
Integrates with Outlook00 Ratings8.8120 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox Paper
-
Ratings
Slack
8.5
454 Ratings
7% above category average
Versioning00 Ratings8.0225 Ratings
Video files00 Ratings8.6405 Ratings
Audio files00 Ratings8.7396 Ratings
Document collaboration00 Ratings8.1313 Ratings
Access control00 Ratings8.2299 Ratings
Advanced security features00 Ratings8.3259 Ratings
Integrates with Google Drive00 Ratings8.9211 Ratings
Device sync00 Ratings9.0333 Ratings
Best Alternatives
Dropbox PaperSlack
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Conga Composer
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Score 9.3 out of 10
Stackby
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Score 9.4 out of 10
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Conga Composer
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Score 9.3 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
Conga Composer
Conga Composer
Score 9.3 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
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User Ratings
Dropbox PaperSlack
Likelihood to Recommend
7.5
(9 ratings)
9.3
(482 ratings)
Likelihood to Renew
-
(0 ratings)
9.6
(22 ratings)
Usability
-
(0 ratings)
9.1
(96 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
1.0
(65 ratings)
Implementation Rating
-
(0 ratings)
10.0
(3 ratings)
Configurability
-
(0 ratings)
10.0
(1 ratings)
Ease of integration
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
Dropbox PaperSlack
Likelihood to Recommend
Dropbox
When collaborating with a team on content creation with the purpose of bringing multiple inputs in a nonstructured or nonfixed media type, this is a great choice because of its diversity of content and collaboration tools, however, if you are looking to have high flexibility in a particular content creation stream, for example, sophisticated text editing or presentation, there are a lot of strong competitors out there.
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Salesforce
Slack is well suited as another tool in our toolbelt to find answers to common questions and to find resources. it is less appropriate to be used to collaborate on a project in terms of being a project management tool
Read full review
Pros
Dropbox
  • With Dropbox Paper, I can insert images and videos into your document, to make the document more visual, which is helpful for creating newsletters and simple flyers.
  • Once you create a document, you can save it as a template to be reused as a starting point for creating new documents.
  • Dropbox Paper has some basic formatting features like bolding text, adding links, and creating H1 and H2 headings.
  • You can insert tables into your Dropbox Paper document
  • Dropbox Paper also has an unusual but helpful feature, and that is the time line feature.
Read full review
Salesforce
  • Can create channels for small, medium, or even bigger team to relay important information/updates and whatnots.
  • You can do one-on-one (huddle feature) if you're on-boarding a member.
  • A platform that can be collaborated with other platform. Example a CRM to be linked with Slack for easier comms relay.
  • The best feature for me so far is that you can mention a team member so he/she won't missed an important message you sent.
  • You can directly message about anyone within the company.
Read full review
Cons
Dropbox
  • No spell check feature.
  • No going back to "old versions" once changes are made they are permanent, with no restriction setting or ability to see previous versions.
Read full review
Salesforce
  • Undoubtedly Slack’s search function is powerful but sometimes it is difficult to find specific messages or files in very active channels with high message volumes. This needs an improvement.
  • I have experienced notification issues on my phone. I am not receiving notifications and have missed important updates as a result. I tried uninstalling and reinstalling the app, but the problem still persists.
  • The Business Plus plan does not include support for data loss prevention or offline backup providers.
Read full review
Likelihood to Renew
Dropbox
No answers on this topic
Salesforce
Slack is wonderful, it is a tool that changed our perspective and our way to work. We used to use another one, which was purely and sorely designed to messages. Slack provides us that possibility and more, all the other functions that we daily use in our work routine, not to mention the fact that Slack has a wonderful design and it's really easy to use and adapt.
Read full review
Usability
Dropbox
No answers on this topic
Salesforce
Applications can cause slowdown when onboarding because of the learning curve. Slack is user friendly and very easy to teach new users how to navigate the app. Installation is fairly quick, which also saves a lot of time when setting up new computers and users
Read full review
Reliability and Availability
Dropbox
No answers on this topic
Salesforce
Yes, the app works 24/7. I don't even recall having any period that we could not use since the implementation. Even the maintenance periods are barely noticeable and our work is not impacted by it when it happens.
Read full review
Performance
Dropbox
No answers on this topic
Salesforce
Slack is a soft app, we don't have many issues with it. I recall one or two people complaining about something during our usage period, but I didn't have a bad experience. When the app is slow, usually the problem is with my computer or my internet. The app works just fine.
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Support Rating
Dropbox
No answers on this topic
Salesforce
I've never had to contact support for Slack which is a great testament to its ease and use. Adding people outside of the organization takes a little getting used to, but ultimately allows for greater collaboration between FTE and contractors. There is no clear alternative to this software, so it's the best we can do for now.
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Implementation Rating
Dropbox
No answers on this topic
Salesforce
It always helps if you communicate to everyone in the organization how important it is to drop whatever other chat tools they are using and jump quickly to Slack. They will all fall in love with it.
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Alternatives Considered
Dropbox
I was not part of the decision making to acquire the Dropbox tool against any of the other options and competitors. However, I can assume that the fact that we have been using Dropbox File Management for many years and many important files are stored and shared in the tool everyday, the adding of Dropbox Paper should have been felt very natural.
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Salesforce
Slack is vastly easier to use than Teams and far less convoluted. It also handles Trello and GitLab integrations in a way that is easy to read and digest (whereas Teams handles them in the most useless way possible). Every time I use Teams, something is broken or I can't find things. But Slack is on the ball. Always easy to use and to search. Plus better emoji syntax (um, Microsoft, people put stuff in parenthesis all the time; that doesn't mean they want it to be emojis). Anyway, I'd choose Slack over Teams any day, if given the option.
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Return on Investment
Dropbox
  • Dropbox Paper has allowed all of our employees to be much more productive and on track even when we can't be in the office, which from a management standpoint is a huge positive impact. They know that productivity isn't slowing or lacking when everyone isn't actually sitting in the office under their watchful eye.
  • It has had a huge impact on our turn around time and speed of getting more work and projects completed. The more work you can effectively get done in a time period means more money for the bottom line.
  • It has made the majority of our team members more accountable and reliable when they know everyone is working together on something and each person has their own checklist of items to complete. It is especially helpful that everyone can see the same checklist, so everyone knows what each other is accomplishing.
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Salesforce
  • I don't have hard numbers, but I can't imagine the level of mistakes that would go uncaught without the easy ability of multiple people being alerted to look at something in real time.
  • Efficiency of communicating this way takes a lot of slog out of email, more focus on more important conversations and tasks
  • It is on managers to define expectations on how long it should take someone to respond on Slack; it can feel immediate, which can be distracting to deeper work
Read full review
ScreenShots