Abacus is a web and mobile application that helps manage employee expenses and reimbursements. Some key features include: Real-Time Expense Submission, Integrated ACH Payments, and Dynamic Custom Reporting.
Abacus was acquired by Certify in summer 2018 and is now part of Emburse, formed from the merger of Certify and Chrome River March 2019.
$9
per active user/per month
Emburse Tallie
Score 6.2 out of 10
N/A
Tallie is an expense reporting tool that integrates with other billing or accounting platforms (e.g. bill.com, Quickbooks, etc.) to present an expense management solution. It was supported by Certify since the 2017 merger with that company and Nexonia under the new company Certify Travel and Expense, and is now from Emburse, the company formed from the merger of Certify and Chrome River Technologies in March 2019.
N/A
SAP Concur
Score 8.4 out of 10
N/A
SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.
I chose Abacus because of its ease of use and flexible billing. The billing is based on the number of submissions rather than users in the system. Because we reimburse committee members, we have a lot of users in the system, but the activity can vary widely from month to month.
We migrated from SAP Concur to Emburse Abacus after carefully considering a number of factors. Total cost of ownership, new user training and adoption, direct integration with our ERP, and the ability to process individual expenses in real-time as opposed to processing monthly …
Tallie is a lower cost system than Concur. It doesn't come with all the bells and whistles that you'll find in Concur; Concur is intended to be a payment platform where all bills/expenses can be run.
That said, implementation and per-transaction costs in Concur are an absolute …
I was not responsible for the decision to move forward with Tallie. That said, we already leveraged Bill.com, making it a logical choice when combined with the billing/subscription options.
As easy to use as Tallie is, I feel that Concur and Expensify have more pleasant app …
While Concur is a great product in itself, Tallie is vastly superior in user friendliness. The OCR technology is a game changer, and the ease of mobile use can transform your workforce. Concur is better suited for Fortune 200 companies or companies with tens of thousands of …
SAP Concur is vastly superior to Chrome River EXPENSE. SAP Concur allows for easier expense to charge matching, mobile use, and end user ease of access and use. However, Abacus is again that much better than SAP Concur, including better department level management tools. The …
Emburse Abacus is well suited for mid-market organizations that are open to - or embrace - the concept of real-time processing of expense transactions. Emburse Abacus takes a radically different approach from other platforms that rely on modeling paper-based monthly (or periodic) expense reports containing multiple expenses submitted simultaneously. Emburse Abacus allows each transaction to be very rapidly processed individually so that approving managers and accounting professionals are able to perform review tasks and identify potential problems throughout the entire month, relieving the massive monthly influx of large numbers of expense reports simultaneously.
Tallie is great for companies or outsourced accounting teams who are heavily involved with helping users upload receipts or code changes to the correct G/L Account groups or dimensions. Tallie allows for you to set up specific Expense options that are easier for users to chose what charges are for that are mapped to G/L Account groups in the background which allows for more accurate accounting. However, if your accounting books are using other dimensions like departments or projects the more complex the set up the more help a user might need, so it's nice how easy it is to drop into an account to help finish the more complex coding for users prior to them being submitted for approval.
SAP Concur is great for large organizations because of it's built in approval process functions. It is great tool for expense reports and any company where employees need to book travel. I imagine that the tool would be more tricky to use for those who are less technically savvy since there are many tabs and it is sometimes tricky to navigate.
User-Friendly Interface: Reviews from our employees (ages ranging from 20s-70s) are all positive in regards to the ease of submitting an expense and getting reimbursement on Abacus
Timely Reimbursement: After final approval, money hits user accounts within 2 days
Approval routing: ability to set up multi-tier complex approval routes
Syncs with Sage Intacct: pushes entries on a day to day basis in to Intacct and it hits our GL accordingly
Abacus is competitively priced compared to the competition
Abacus utilizes "by expense" management. Getting rid of expense reports and batch reports (they do have an option where you can batch if need be)
Seamless integration with Bill.com. While this will not specifically benefit every user, our organization was able to quickly marry the two tools and provide timely reimbursements to employees.
Customer support -- they're available via so many mediums: user training, email, phone, support case reference numbers. If you need assistance, whether an end-user or administrator, you can get it.
In-app camera with intelligent image analysis to extrapolate the vendor name, date of the transaction, amount. It also offers the ability to import a photo from your mobile gallery, and then perform the analysis.
For a new user of SAP Concur, it becomes difficult to file the first reimbursement as that person is new to the application and probably, one needs to to go through the instructions to get used to it. So, user interface can be improved and could be tried to make more interactive. Other than that, it's all good to go.
Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
Certainly not as robust as bigger products/names on the market, but the features/solution it offers do extremely well, with a good mobile app experience and a nice, clean interface. It helped our organization (7 locations) go paperless, which rapidly improved our expense capture and timeliness in reporting and also gave our staff a better, user-friendly expense report and reimbursement process.
I think it is very easy to use, especially once you are acquainted with it. I think the UX could be improved so some things, like accessing old reports, are more intuitive once you learn it though it is not difficult to replicate.
In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall. We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.
While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
Performance-wise, it's good, loads pages quickly, and reports are highly accurate and easy to understand. Also, we can generate custom reports as needed, and we have integrated with a few other apps, and we have not seen any downgrade in performance.
I have never had to contact Abacus support and have not heard stories from any of my colleagues having to do so either. Our accounting department stresses the ease of Abacus and has not voiced any concerns with the software or the product support team or the product support process.
As a user of Tallie, I have never needed any support to use it. It is simple, logical and needs no training to use. As a company, I don't think we need any ongoing support but I believe the setup process, which they guided us through a year ago went well.
I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
My Seniors were the ones who taught me about Concur. Concur Support team has sent me training links and answered me in their tickets too. Usually they are helpful and knows their stuff. There are times when webex meetings is conducted for reporting training. They were very patient and took down all the details from me.
There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area. A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
I chose Abacus because of its ease of use and flexible billing. The billing is based on the number of submissions rather than users in the system. Because we reimburse committee members, we have a lot of users in the system, but the activity can vary widely from month to month.
Tallie stacks up well to Concur. In terms of ease of use, Tallie wins by a landslide. However, when it comes to deeper functionality and integrations into other systems within the business, Concur definitely wins there. So, Tallie is easier for more simple purposes, while Tallie works for more complex organizations.
Expensify and Zoho Expense work for small and mid-size businesses. Big multinationals do not receive benefits from the apps. Coupa is good as a solution for organizations with non-SAP leading systems. If you plan to use SAP ERP as the main/lending system then SAP Concur is the best solution, mainly for its native integration with SAP ecosystem.
This program has been very helpful, user friendly and has been a great asset to use to assist with time management. Not only are leadership involved with using this program but all staff as well. This is also a great way to hold each accountable. Easy startup with not many means for hands on training
I am happy with its user-friendly services. Since I have issued the virtual and physical cards, I am getting real-time, and end-to-end control over my employee expenses. They can now easily go to visits and this has built their trust too. Further through receipts and expense details, I can easily control the pre-set budgets and easily configure rules to control spending.
I will also like to praise their customer care team they are very helpful and always ready to assist.
Tallie allows my finance team to spend so much less time on expense reports. After a large event, we would have 20 employees submitting reimbursements taking many hours of their time. This has cut out that time.
Tallie allows me to spend a total of fifteen minutes updating records in a report for reimbursement compared to the two hours I used to spend on our archaic system.
Tallie allows direct deposit into your account 2-3 days after your report is approved compared to the weeks it used to take to receive reimbursement.
