TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Frame.io

    Score9 out of 10
    N/AFrame.io is a video collaboration platform, supporting the video editing process by providing creative teams with time stamped comments, annotations and hashtags, and an accelerated sharing and approval process.

    $15

    per user/per month

    Glip (discontinued)

    Score9.7 out of 10
    N/AGlip was a conversation platform to plan, share and organize work. Glip featured text and video chat at its core, with file sharing, collaborative task management, shared calendars, and automatic version control. Glip was acquired by RingCentral in 2015 and is no longer available standalone, though its features are included in RingCentral MVP.

    $11.99

    Per User Per Month

    Vimeo

    Score8.9 out of 10
    N/AVimeo is a video experience platform. They enable anyone to create high-quality video experiences to connect and bring ideas to life. They proudly serve their growing community of nearly 300 million users — from creative storytellers to globally distributed teams at the world's largest companies.

    $9

    per month

    Pricing
    Frame.ioGlip (discontinued)Vimeo
    Editions & Modules
    Pro
    $15
    per user/per month
    Team
    $25
    per user/per month
    Free
    Free
    For up to 2 users
    Enterprise
    Contact sales team
    Pro
    $11.99
    Per User Per Month
    Starter
    $9
    per month
    Standard
    $25
    per month
    Advanced
    $65
    per month
    Enterprise
    Contact sales
    Offerings
    Pricing Offerings
    Frame.ioGlip (discontinued)Vimeo
    Free Trial
    YesYesYes
    Free/Freemium Version
    YesYesNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details———
    More Pricing Information
    Community Pulse
    Frame.ioGlip (discontinued)Vimeo
    Considered Multiple Products
    Adobe
    Chose Frame.io
    We use Vimeo for hosting videos on our portfolio page, and for that, Vimeo is superior. However for multiple stakeholders reviewing a video to give notes, frame.io seemed to be superior and more intuitive.
    Incentivized
    Chose Frame.io
    Frame.io's integration with other Adobe products makes it a great choice. Being able to mark up the files to show edits makes it a much better tool than some of the alternatives where you can only leave comments.
    Incentivized
    Chose Frame.io
    No comparison. Much easier to use.
    Incentivized
    Chose Frame.io
    Our organization chose to purchase Frame.io because, in our opinion, Frame.io Handles version control better, loads directly from Premiere.
    Incentivized
    Chose Frame.io
    Frame is easily the most efficient video review service of the options i've tried. Wipster is a close second, followed by Vimeo. Trello is listed only b/c it can be tailored for whatever need you have - though I recognize it isn't a true video review system. Wipster's drawbacks …
    Incentivized
    Discontinued Products
    No answer on this topic
    Vimeo
    Chose Vimeo
    Vimeo by far surpasses Dropbox. There aren't many options with Dropbox, and essentially it's used to store your videos. Although they just rolled out a new feature to allow timecoded edits, which is something Vimeo is lacking.
    Frame.io is the best software to use for sending …
    Incentivized
    Chose Vimeo
    It's more adapted to our main use cases.
    Incentivized
    Key User Insights
    Would buy again
    94%
    Would buy again
    58 Answers
    No answers on this topic
    67%
    Would buy again
    14 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    48 Answers
    No answers on this topic
    68%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    58 Answers
    No answers on this topic
    76%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    43 Answers
    No answers on this topic
    47%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    45 Answers
    No answers on this topic
    88%
    Implementation went as expected
    15 Answers
    Features
    Frame.ioGlip (discontinued)Vimeo
    Creative Collaboration
    Comparison of Creative Collaboration features of Frame.io and Glip (discontinued) and Vimeo
    Feature
    Frame.io
    8.4
    53 Ratings
    10% above category average
    Glip (discontinued)
    -
    Ratings
    Vimeo
    -
    Ratings
    Variety of file types9.050 Ratings00 Ratings00 Ratings
    Configurable and automated workflows8.042 Ratings00 Ratings00 Ratings
    Audit trail8.248 Ratings00 Ratings00 Ratings
    Real-time collaboration8.451 Ratings00 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Frame.io and Glip (discontinued) and Vimeo
    Feature
    Frame.io
    -
    Ratings
    Glip (discontinued)
    10.0
    11 Ratings
    26% above category average
    Vimeo
    -
    Ratings
    Task Management00 Ratings10.011 Ratings00 Ratings
    Video Marketing
    Comparison of Video Marketing features of Frame.io and Glip (discontinued) and Vimeo
    Feature
    Frame.io
    -
    Ratings
    Glip (discontinued)
    -
    Ratings
    Vimeo
    5.3
    39 Ratings
    36% below category average
    Lead generation00 Ratings00 Ratings6.022 Ratings
    Video personalization00 Ratings00 Ratings6.635 Ratings
    eCommerce00 Ratings00 Ratings3.013 Ratings
    Support for advertisements00 Ratings00 Ratings2.914 Ratings
    Video SEO00 Ratings00 Ratings6.629 Ratings
    Integration to Marketing Automation00 Ratings00 Ratings7.022 Ratings
    Video Platform Integrations
    Comparison of Video Platform Integrations features of Frame.io and Glip (discontinued) and Vimeo
    Feature
    Frame.io
    -
    Ratings
    Glip (discontinued)
    -
    Ratings
    Vimeo
    2.8
    11 Ratings
    75% below category average
    Integration to Salesforce.com00 Ratings00 Ratings1.06 Ratings
    Integration to Marketo00 Ratings00 Ratings1.06 Ratings
    Integration to HubSpot00 Ratings00 Ratings1.06 Ratings
    Integration to Eloqua00 Ratings00 Ratings1.04 Ratings
    Integration to LMS00 Ratings00 Ratings10.08 Ratings
    Video Security
    Comparison of Video Security features of Frame.io and Glip (discontinued) and Vimeo
    Feature
    Frame.io
    -
    Ratings
    Glip (discontinued)
    -
    Ratings
    Vimeo
    9.0
    40 Ratings
    5% above category average
    Video access controls00 Ratings00 Ratings8.640 Ratings
    User management00 Ratings00 Ratings8.937 Ratings
    Video link sharing00 Ratings00 Ratings10.038 Ratings
    Internal video00 Ratings00 Ratings8.636 Ratings
    External video00 Ratings00 Ratings8.637 Ratings
    Video Player
    Comparison of Video Player features of Frame.io and Glip (discontinued) and Vimeo
    Feature
    Frame.io
    -
    Ratings
    Glip (discontinued)
    -
    Ratings
    Vimeo
    8.3
    41 Ratings
    1% above category average
    Player customization00 Ratings00 Ratings7.433 Ratings
    Embedded videos00 Ratings00 Ratings8.440 Ratings
    Video quality / Bandwidth controls00 Ratings00 Ratings8.639 Ratings
    Mobile compatibility00 Ratings00 Ratings8.940 Ratings
    Video Analytics
    Comparison of Video Analytics features of Frame.io and Glip (discontinued) and Vimeo
    Feature
    Frame.io
    -
    Ratings
    Glip (discontinued)
    -
    Ratings
    Vimeo
    9.0
    36 Ratings
    13% above category average
    A/B testing00 Ratings00 Ratings7.914 Ratings
    Streaming quality reports00 Ratings00 Ratings9.018 Ratings
    Per viewer tracking00 Ratings00 Ratings9.525 Ratings
    Per video tracking00 Ratings00 Ratings9.531 Ratings
    Video analytics dashboard00 Ratings00 Ratings9.029 Ratings
    Video Hosting, Management & Storage
    Comparison of Video Hosting, Management & Storage features of Frame.io and Glip (discontinued) and Vimeo
    Feature
    Frame.io
    -
    Ratings
    Glip (discontinued)
    -
    Ratings
    Vimeo
    9.2
    40 Ratings
    7% above category average
    On-Demand video00 Ratings00 Ratings10.024 Ratings
    Live streaming00 Ratings00 Ratings10.015 Ratings
    Impact of streaming on network00 Ratings00 Ratings10.020 Ratings
    Video upload & format support00 Ratings00 Ratings9.537 Ratings
    Video library / File management00 Ratings00 Ratings7.136 Ratings
    Video portal00 Ratings00 Ratings9.026 Ratings
    Video Engagement
    Comparison of Video Engagement features of Frame.io and Glip (discontinued) and Vimeo
    Feature
    Frame.io
    -
    Ratings
    Glip (discontinued)
    -
    Ratings
    Vimeo
    4.9
    27 Ratings
    47% below category average
    Audience polling00 Ratings00 Ratings1.16 Ratings
    Audience Q&A / Live chat00 Ratings00 Ratings6.88 Ratings
    Video comments00 Ratings00 Ratings6.827 Ratings
    Best Alternatives
    Frame.ioGlip (discontinued)Vimeo
    Small Businesses
    No answers on this topic
    Flock
    Score9.5 out of 10
    Vidyard
    Score8.3 out of 10
    Medium-sized Companies
    No answers on this topic
    Troop Messenger
    Score9.8 out of 10
    Vidyard
    Score8.3 out of 10
    Enterprises
    No answers on this topic
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Panopto
    Score7.5 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Frame.ioGlip (discontinued)Vimeo
    Likelihood to Recommend
    9.0
    (65 ratings)
    10.0
    (14 ratings)
    9.1
    (44 ratings)
    Likelihood to Renew
    8.7
    (5 ratings)
    9.0
    (2 ratings)
    8.0
    (1 ratings)
    Usability
    8.5
    (59 ratings)
    8.0
    (2 ratings)
    8.4
    (4 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.1
    (3 ratings)
    6.1
    (4 ratings)
    5.0
    (10 ratings)
    Implementation Rating
    -
    (0 ratings)
    -
    (0 ratings)
    7.0
    (1 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    9.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    -
    (0 ratings)
    5.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    8.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    Frame.ioGlip (discontinued)Vimeo
    Likelihood to Recommend
    Adobe
    Frame.io is best suited if you are on, say, a marketing team and want to get feedback from other team members or leaders on a project you have been working on. Frame.io is less suited to serving as your team's primary storage for raw footage and photos.
    Incentivized
    Read full review
    Discontinued Products
    Glip should definitely be on your shortlist for a team collaboration tool. Glip has a lower cost and contains all the features found in competitive tools such as Microsoft Teams and Webex Teams. Glip is also scalable and robust enough for large enterprises and is great to coordinate and document large projects with hundreds of tasks and hundreds of resources. Glip, MS, and Webex Teams are excellent for an individual to create and receive task assignments and document and complete those tasks but these tools do not replace enterprise project management software and tools. Glip, MS Teams, and Webex Teams quickly become complicated and disorganized and it becomes easy to drown in all the sea of data unless you work diligently and continually at organizing your workspace.
    Incentivized
    Read full review
    Vimeo
    For an overall professional appearance of Vimeo, I think it looks fabulous for the clients we work with. I think it works extremely well to host videos for courses and training that can be paid training. The privacy feature is great for that. I've never used it for going LIVE and wonder if that might be a good option for businesses but since I haven't tried it, I'm not of the capabilities. And I'm not sure how the clients are able to get on the LIVES. It does have so many new features since I started 4 years ago, and that means that there is a higher learning curve if you want to make full use of this platform.
    Incentivized
    Read full review
    Pros
    Adobe
    • Allows clients to make frame-specific notes, so there is no confusion what they are talking about.
    • When multiple stakeholders are making notes, platform automatically sorts them chronologically in the video.
    • Multiple stakeholders giving notes can see when their note conflicts with a colleague's.
    Incentivized
    Read full review
    Discontinued Products
    • Ease of use: It is extremely easy to use Glip and its features.
    • Ease of adoption: You can start using Glip in a couple of minutes and scale its use to the whole team, no hassle.
    • Scalability: This products scales well both in users and in pricing.
    Incentivized
    Read full review
    Vimeo
    • User-friendly interface for administrators of the account and external viewers. Being able to easily navigate a new platform or software is ideal for anyone.
    • Seamless sharing and embedding across many platforms. Vimeo is well-recognized so it makes it easy for other platforms to recognize Vimeo. The compatibility is outstanding.
    • As an administrator of the account, being able to select viewing privileges may seem like a basic function, but it's so necessary right now with how heavy our organization is utilizing the platform. We can mass upload content early and only release it for the public over time by simply changing it to a public video.
    Incentivized
    Read full review
    Cons
    Adobe
    • When I mark a video private, it should disable the sharing link. We’ve run into issues where we’ve made a video private, thinking that it was no longer visible, but those with the link could still view it.
    • Mobile version is great, but sometimes I have to rotate my phone to get the full feature set, which is a little clunky sometimes.
    Incentivized
    Read full review
    Discontinued Products
    • Allow the ability to move a conversation when a hyperlink is involved. Currently not able to do this. Glip is aware and hopefully working on it.
    • Add a more robust search feature to find old conversations. Search query time could also be sped up.
    • Add reminder notifications. When tasks are added, it is sometimes easy to overlook older tasks.
    Incentivized
    Read full review
    Vimeo
    • Price - For the full featureset of Vimeo, you will be paying $900 a year as of 2020, and this is expected to only go up over time. Thankfully, Vimeo offers lower tiers with less functionality, and most people will not need the unlimited streaming viewers or whopping 7 TB of storage that you get for the highest level of membership. But it is still a premium price for a premium service.
    • "Suggested" Algorithm - The equivalent of YouTube's suggested videos feature is the Vimeo Staff Picks, which recommends curated content from their team of editors. While this content generally has a high level of production, it is not especially relevant to the video you are watching, or to your watch history as a user. I rarely watch suggested videos in Vimeo.
    • Search - The Vimeo search page is beautiful, having huge thumbnails of videos with a clean, visually-appealing layout. However, the results themselves leave much to be desired. When I search for "jung" to try to find videos on Swiss psychologist C. G. Jung, of the first 18 results, not a single result is actually about C. G. Jung. On Youtube, the first 14 results are all about Jung. When I search for "c. g. jung" on Vimeo I find a number of relevant results, so it's not that the videos are not available in Vimeo. Rather, the search algorithm is not returning relevant results.
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    It works well for our small team, but we’ve run into some friction as things scale. Getting external users set up with the right access can be a bit of a hassle, and the cost starts to add up as we bring on more people and projects. That said, it’s still a solid tool, it definitely speeds up our workflow and works seamlessly with Adobe products.
    Incentivized
    Read full review
    Discontinued Products
    Glip has saved us so much time that my team could no longer live without it. I don't know what we would do. All of us used it constantly all day every day. It is one of the best tools in my arsenal!
    Read full review
    Vimeo
    I usually extract the links of all lectures from the embed code, but now Vimeo is not allowing that feature. Instead, I have to copy the whole embed code and then extract the URL from the embed code separately. This process has become cumbersome and a bit of hassle since I don't need the whole embed code.
    Incentivized
    Read full review
    Usability
    Adobe
    Frame.io continues to lead with new features that enhance collaboration and review workflows. For a Creative agency, it's been a wonderful digital asset management and client collaboration tool, and more. The ease of uploading and adding stakeholders has had an incredible impact on customer response times, helping us retain and delight our clients.
    Incentivized
    Read full review
    Discontinued Products
    Mobile UI is not as pleasant as others, it looks washed out and that makes it seem like it lacks some features.
    Incentivized
    Read full review
    Vimeo
    The design is clean and intuitive for the most part, which allows for ease of use by both novice and experience users. We are grateful for the ways that the front-end video player is easy to navigate and intuitive to use, and the backend is generally designed the same way. Tools and options are where you expect to find them, and it was easy to navigate the storage on the backend through folders and content filters
    Incentivized
    Read full review
    Reliability and Availability
    Adobe
    I haven't experienced any outages with Frame.io.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Vimeo
    I use Vimeo all the time, and never had any issues with the system.
    Incentivized
    Read full review
    Performance
    Adobe
    When sharing videos for feedback, there are no noticeable performance issues with Frame.io. Everyone is able to complete their tasks without the program getting in the way.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Vimeo
    Vimeo does well in performance with systems with ease. I have not encountered any issues with loading pages or slowing down in other software or systems.
    Incentivized
    Read full review
    Support Rating
    Adobe
    The few times I have needed support I have received a quick response - though the one major complaint I have had is regarding the omission of an iPad app - supposedly it is in the works but I haven't seen it release yet. We do have issues with the browser being buggy - especially on slow internet. Whether or not that is something support has failed me on, i'm not sure - but they are responsive, but don't always provide immediate results.
    Incentivized
    Read full review
    Discontinued Products
    We have a free account so I understand why we are not at the top of the list. But we have had issues before that took forever for them to get back to us. Once I had to make a Twitter account just to tweet at them about the issue and they finally got back to me. After several weeks. And the issue was something we just had to wait out for a few more days. Normally you have to submit a ticket through their support page and maybe they will get back to you and maybe not. We had one issue where the standard user on the iMac was getting popups every few minutes about installing a helper tool. The only way to fix this was to delete and reinstall Glip as an admin user. This was frustrating because it took time to do this for me as the IT person, and after reaching out to a few times, I was finally given an answer two years after I had asked about it! Finally some devs reach out to me on Glip and told me to just put the app in the user folder instead of the app folder which is managed by the admin account. They said it should be fixed now and I believe it is.
    Incentivized
    Read full review
    Vimeo
    Terrible support. When I subscribed to Premium we were guaranteed support. However, after the first e-mail I received from them, I never heard from them again. I sent several emails over the course of a couple of weeks acknowledging that due to covid, I did not expect a miracle overnight and that I was keen to work on the issue with them. I have not heard from customer service at all. This is very disappointing. We lost customers due to the poor quality of the livestreams and were left to sort the issue out without their help.
    Read full review
    Implementation Rating
    Adobe
    No answers on this topic
    Discontinued Products
    No answers on this topic
    Vimeo
    Vimeo does provide the legwork of content curation and management of sources. The quality of content is not bad from a viewer's point of view. I think the analytics could use a little bit of improvement, only because my department has a lot of users.
    Incentivized
    Read full review
    Alternatives Considered
    Adobe
    We utilize both Synthesia and Frame.io for different projects. Frame.io we use for editing actual video content that has been captured. Primary use is for customer training and education. We use Synthesia for short-form video production, primarily for software screen recording demonstrations, and for translation functionality (which is excellent).
    Incentivized
    Read full review
    Discontinued Products
    Zoom, Slack, and Wunderlist are all great applications. They do a good job at one core focus. If your team is already familiar with these applications and satisfied with them, you can stick with them. I found Slack confusing and difficult to learn, as did others when onboarding. Zoom and Wunderlist both have a solid user interface and do their jobs well -- not many complaints from them. I just valued simplicity and ease of adoption, which made us look at Glip as one app to do it all.
    Incentivized
    Read full review
    Vimeo
    YouTube was the platform we primarily used previously, after having restrictions and having locked out of a couple of accounts we needed a better platform. We also lost some of our videos. We also have an internal app to track client videos and Vimeo supported it better. With the increased storage and the number of videos we create, we decided Vimeo would be better.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Adobe
    No answers on this topic
    Discontinued Products
    No answers on this topic
    Vimeo
    Nothing that I could think of. Maybe changing the way of extracting the URL's from the embed codes.
    Incentivized
    Read full review
    Scalability
    Adobe
    Frame.io was very easy to scale to the appropriate teams needed
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Vimeo
    Vimeo does well with integrating videos in the Absorb LMS that I currently manage.
    Incentivized
    Read full review
    Professional Services
    Adobe
    No answers on this topic
    Discontinued Products
    No answers on this topic
    Vimeo
    Everything works fine in Vimeo, and the users like the quality and sound of the lectures when viewed on Absorb LMS. They can view the lectures on the desktop and mobile devices.
    Incentivized
    Read full review
    Return on Investment
    Adobe
    • Frame.io has shortened our review time considerably, saving time.
    • Frame.io is wonderful for managing a large team of editors, especially for us when we are using in-house staff and contractors.
    • Frame.io has improved the relationship between departments, which was more tense with previous review methods.
    Incentivized
    Read full review
    Discontinued Products
    • Because Glip was free, it helped us save money on our chat app. While not a crucial part of the business, the costs of software for your company add up and it was nice that, in this case, it did not add to our expenses.
    • This isn't really Glip directly, but we used it because we were using RingCentral Meetings for video conferencing with clients, and unfortunately RingCentral Meetings was a bit difficult to use. This was often the client doing things wrong, but it was annoying to have frequent audio feedback, etc. So if that is part of your reason to use Glip, check out if you have any problems there first.
    Incentivized
    Read full review
    Vimeo
    • It allows clients to serve a massive amount of video content within an LMS without eating up disk space or sacrificing bandwidth.
    • The overall cost is very low compared to other tools and there is no 'pay per view' style unstable pricing.
    • The tool has allowed students in other countries to access content faster.
    • NEGATIVE - the upload limits per week, especially on the basic/pro accounts are too restrictive.
    Incentivized
    Read full review
    ScreenShots

    Frame.io Screenshots

    Screenshot of the main home pageScreenshot of a specific projectScreenshot of the mobile appScreenshot of collectionsScreenshot of collections