Google Chat vs. Microsoft Teams

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Chat
Score 7.8 out of 10
N/A
Google Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.N/A
Microsoft Teams
Score 8.1 out of 10
N/A
Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.
$4.80
per month per user
Pricing
Google ChatMicrosoft Teams
Editions & Modules
No answers on this topic
Microsoft Teams Essentials
$4.80
per month per user
Microsoft Teams Enterprise
$5.25
per month (paid yearly) per user
Microsoft Teams Enterprise
$5.25
per month per user
Microsoft 365 Business Basic
$7.20
per month per user
Microsoft 365 Business Standard
$15
per month per user
Offerings
Pricing Offerings
Google ChatMicrosoft Teams
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscounts are available for non profit organizations.
More Pricing Information
Community Pulse
Google ChatMicrosoft Teams
Considered Both Products
Google Chat
Chose Google Chat
Google Chat is very user friendly and I think it is using low level memory or ram we can say of system. Means it loads quickly, not taking too much time that other tools
Chose Google Chat
Slack is actually expensive for larger teams, and their free plan has limitations on message history and file storage so that is the we moved to Google Chat.
Chose Google Chat
For the above platforms, it is always intended for the larger audience when your business communication has a limited stack you prefer choosing the best and simple communication platform rather than spending on a platform that charges per license. AS we need simple secure and …
Chose Google Chat
The main reason why we chose it - the overall G Suite solution, that we bought. We have Google Calendar, GMail & Chat built in. In order not to waste money - we decided to use Google Chat. It works fine, however, as said before, if you had experience with Slack - then you might …
Chose Google Chat
You do not need to download anything when using Google Chat yet in Webex sometimes it does only work if you download a file. This is similar to Skype where you need to have the application on your computer. Google Chat has added a lot with the great support they have online.
Chose Google Chat
Google hangout is very easy to install and you do not have to purchase this feature additionally, this comes with the google product. You can use this product even without installing the additional software. You can work while chatting with your colleagues easily. It can work …
Chose Google Chat
I don't use Teams internally so as an outside user I find Google Chat easier to use and integrate into our overall software.
Chose Google Chat
Compared to major products, I would say Google Hangouts Chat is very effective, affordable and resourceful. The ease of integration with other Google products makes it even better.
Chose Google Chat
Google Hangouts Chat is better in many ways compared to other products. First, it is affordable. Secondly, integration with other Google products is straightforward. Thirdly and most importantly, I find Google Hangouts Chat more capable than other tools in its category.
Chose Google Chat
Google Hangouts Chat is simple to use and understand unlike other complicated solutions. The software is affordable and offers great features and integration with other Google products is easy which is a plus. In a nutshell, I haven't used such a resourceful software and we …
Microsoft Teams
Chose Microsoft Teams
Personally, I believe that Microsoft Teams stands tall against all of its competitors. What I value most that it brings ahead of its competitors is its options for customization; the modern look and feel of its user interface; the security that it exemplifies; and its …
Chose Microsoft Teams
Microsoft Teams is easier to access than these and the chats and videos are easily found when needed.
Chose Microsoft Teams
Surely Microsoft Teams is a better option for organisations than the mentioned application. It has clearly taken over the lead within enterprises and government organizations, used by 65% of surveyed respondents. It offers more robust features which other apps don’t provide. It …
Chose Microsoft Teams
Microsoft Teams supports planning, through calendar management. The end-to-end encryption from Microsoft Teams increases the program efficiency, as security measures are extensively incorporated. The browser sharing and desktop management have been effectively enacted by …
Features
Google ChatMicrosoft Teams
Project Management
Comparison of Project Management features of Product A and Product B
Google Chat
8.4
26 Ratings
8% above category average
Microsoft Teams
7.7
221 Ratings
0% below category average
Task Management8.014 Ratings7.6165 Ratings
Gantt Charts8.39 Ratings7.184 Ratings
Scheduling8.716 Ratings7.9189 Ratings
Workflow Automation7.512 Ratings8.0113 Ratings
Mobile Access9.225 Ratings8.1210 Ratings
Search9.123 Ratings6.8192 Ratings
Visual planning tools7.613 Ratings8.1130 Ratings
Communication
Comparison of Communication features of Product A and Product B
Google Chat
8.9
26 Ratings
11% above category average
Microsoft Teams
7.9
230 Ratings
1% below category average
Chat9.826 Ratings9.1229 Ratings
Notifications9.326 Ratings8.2228 Ratings
Discussions8.724 Ratings8.6215 Ratings
Surveys9.217 Ratings8.0130 Ratings
Internal knowledgebase9.015 Ratings8.5141 Ratings
Integrates with GoToMeeting8.07 Ratings6.547 Ratings
Integrates with Gmail and Google Hangouts8.215 Ratings5.743 Ratings
Integrates with Outlook9.06 Ratings9.1155 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Google Chat
8.7
26 Ratings
8% above category average
Microsoft Teams
8.0
215 Ratings
0% above category average
Versioning8.817 Ratings8.6150 Ratings
Video files7.723 Ratings8.0183 Ratings
Audio files8.022 Ratings8.4184 Ratings
Document collaboration8.421 Ratings8.7198 Ratings
Access control9.318 Ratings8.3179 Ratings
Advanced security features9.519 Ratings8.1141 Ratings
Integrates with Google Drive8.115 Ratings5.353 Ratings
Device sync9.624 Ratings8.2154 Ratings
Best Alternatives
Google ChatMicrosoft Teams
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Google ChatMicrosoft Teams
Likelihood to Recommend
9.1
(26 ratings)
8.3
(282 ratings)
Likelihood to Renew
8.0
(2 ratings)
3.7
(9 ratings)
Usability
9.0
(9 ratings)
8.7
(67 ratings)
Availability
-
(0 ratings)
9.0
(1 ratings)
Performance
-
(0 ratings)
8.0
(1 ratings)
Support Rating
7.3
(3 ratings)
8.3
(113 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
6.3
(7 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
7.0
(7 ratings)
User Testimonials
Google ChatMicrosoft Teams
Likelihood to Recommend
Google
It is a easy and quick way to chat and send instant message using the Google account, even send files, emojis, create groups. I have used it to communicate even with external people with a personal gmail account and is great to stay in touch with all around. I recommend it for anyone who wants to stay communicated using a google account.
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Microsoft
I would say that Microsoft Teams is much more beginner friendly than other communication and collaboration tools. I find it so much easier to use and it has so much more options to customize it to your liking. I have been using Microsoft Teams for years now and every time that I have a meeting, I always default to it.
Read full review
Pros
Google
  • When discussing about a specific project, I can quickly share google docs or sheets within the chat which helps my team to view the document in real time and they do not have to leave the conversation.
  • Scheduling a meeting with someone is very easy on Google Chat.
  • We have remote team members in different time zones and instead of waiting for emails we use Google Chat to quickly discuss anything.
Read full review
Microsoft
  • Online meetings with recording and transcripts.
  • Translation for participates who don't speak the meeting's primary language.
  • Ability to organize and search content
  • Manage Outlook calendar within team
  • robust chat and group chat
  • quickly and seamlessly switch devices without loosing a word in an online meeting.
  • Provide multiple background and privacy options.
Read full review
Cons
Google
  • Google Hangouts Chat has a room for improvement in customizing the themes background.The themes are outdated and hard to change if you don't know the right key to change it.
  • It could be more user friendly if there will be no hidden features. Formatting messages is very likely to use and fun.
  • With conversations going on about everything all the time, it's easy to get pulled into far too many discussions but sometimes its hard to mention names because it shows many result even the users are not included on the chat room.
Read full review
Microsoft
  • The calendar on Teams doesn't always "talk" to the calendar in Outlook. You'd think they'd be mapped to each other but I consistently run into issues where they don't sync.
  • Teams video calls consistently have issues with host permissions. I've listed co-hosts ahead of time, and we still run into issues with other people downloading attendance or pulling Poll data or recordings.
  • Teams had a good idea of pre-scheduling messages in the chat, but that feature is buggy and I'm often unable to check if the message was pre-scheduled -- the preview disappears and then will fire off anyways which makes it difficult to prepare for meetings or edit items.
  • it's not possible to pre-schedule Polls. We use the poll feature to collect CSAT scores, and the facilitator currently has to remember to manually click the button --there's no way to schedule out the poll to automatically be sent out.
  • Breakout functionality is incredibly clunky
  • Their group/channel functionality is clunky and hard to use
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Likelihood to Renew
Google
The updates, support, general reviews on Google Chat are great everywhere. The development of the features is ongoing and this adds a great value to Google as a big company in the market. Other applications are limiting communication while Google Chat is allowing communication to grow. It is very easy to use it and teach others how to use Google Chat.
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Microsoft
Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
Read full review
Usability
Google
As stated from the starting we found this application is well suited for a small audience and a group of people across the organization can be communicated easily with no additional hectic of doing any setup. When you have a Gmail account ready then you can easily access google chat and continue the communication. This tool is simple,secure and robust helping the global leading partner for their internal precise communication and handling the tasks in a great way
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Microsoft
How I wish I had discovered Microsoft Teams before, and what it can do, especially in an organization that runs on Microsoft 365. The ability of Teams to seamlessly work with other tools like Power BI, OneDrive, Excel, Word, and PowerPoint is just amazing. My favorite part is copy-pasting the URL, and it is not the link that shows up, but the file name. It just makes whatever I share more accessible to the recipient.
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Reliability and Availability
Google
No answers on this topic
Microsoft
Rare, but outages do happen
Read full review
Performance
Google
No answers on this topic
Microsoft
Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
Read full review
Support Rating
Google
I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
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Microsoft
The overall support provided by Microsoft for Microsoft Teams has been quite good but there is still some room for improvements. Microsoft needs to proactively work on fixing the open bugs in order to provide a seamless experience to the users. But over the service and experience provided by the Microsoft team have been quite satisfactory.
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Implementation Rating
Google
No answers on this topic
Microsoft
I find everything I need for my day-to-day work.
Read full review
Alternatives Considered
Google
Slack has a few more features than Google Chat. Slack, for a long time, had thread chats that grouped a thread of thoughts together, making the main chat group space a lot less cluttered. A while back, Google Chat implemented a similar thing in a different but similar way, making the group less crowded. They are catching up.
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Microsoft
They have similar features, but Microsoft Teams works relatively seamlessly with other MS products that we also use such as Office and MS To Do. Microsoft Teams is easy to set up an share meetings with both internally and externally. Microsoft Teams also gives us more options when collaborating within my team and outwardly with other teams.
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Contract Terms and Pricing Model
Google
No answers on this topic
Microsoft
Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
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Scalability
Google
No answers on this topic
Microsoft
It does not appear to have a limit to how many teams and employees we can have using it
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Professional Services
Google
No answers on this topic
Microsoft
I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
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Return on Investment
Google
  • In my work it allows us to report troubles that may cost loss of investment thru Google Hangouts Chat we were able to communicate on how to fix it.
  • I hope we can make it on our own choice of colors to heightened workers vibe
  • It is connected to your email
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Microsoft
  • Microsoft Teams has helped an entire company become more efficient, which saves the company money and frees up time for workers to focus on other areas.
  • By having a secure place to store information used by multiple departments, not only is time saved searching for information but also ensuring that an entire organization has access to the same and accurate information, which prevents errors and confusion.
  • Using Microsoft Teams you can work remotely and still be able to effectively communicate with your coworkers and not miss any important notifications or information.
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ScreenShots