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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Hangouts (Classic)

    Score8.3 out of 10
    N/AThe classic version of Google Hangouts included messaging, voice, VoIP, and video call capabilities. It was replaced by the Hangouts Chat collaboration tool, and Google continues to support conferencing via the new Hangouts Meet.N/A

    GoTo Meeting

    Score8.5 out of 10
    N/AFrom GoTo (formerly LogMeIn), GoToMeeting is an online meeting, desktop sharing, and video conferencing software that enables users to connect via the internet. It hosts a suite of online meeting tools, including real-time screen sharing and integrated audio.

    $12

    per month

    Pricing
    Google Hangouts (Classic)GoTo Meeting
    Editions & Modules
    No answers on this topic
    Professional
    $12.00
    Per Organizer / Per Month for 150 Participants [billed annually]
    Business
    $16.00
    Per Organizer / Per Month for 250 Participants [billed annually]
    Enterprise
    Custom Pricing
    3,000 Participants
    Offerings
    Pricing Offerings
    Google Hangouts (Classic)GoTo Meeting
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Pricing available by monthly or annual subscription, with discounts for annual commitments.
    More Pricing Information
    Community Pulse
    Google Hangouts (Classic)GoTo Meeting
    Considered Both Products
    Discontinued Products
    Chose Google Hangouts (Classic)
    Apart from Google Hangouts, we were using Skype and GoToMeeting for the same business process. Over time we experienced that the quality of the call was reduced day by day with those products, so we moved to Google Hangouts.
    Incentivized
    Chose Google Hangouts (Classic)
    I would say Zoom and GoToMeeting are still the best in this space. Whereby is also a great free alternative that you can have up to four people on a call. Google Hangouts is great if your company is using Google Apps because of the integration that it has with the documents.
    Incentivized
    Chose Google Hangouts (Classic)
    Google Hangouts is a much better tool for internal conferencing and can be a good back up when GoToMeeting is not working or is simply just down. I would never recommend Google Hangouts as a company's primary video conferencing software but if they could add a few more …
    Incentivized
    Chose Google Hangouts (Classic)
    Google Hangouts integrates into our current workflows well (we use g-suite) and is quite user friendly. It is great for small to mid-size internal team meetings. It is also good for informal client meeting. There are other cases where other tools are needed/superior for the …
    Incentivized
    Chose Google Hangouts (Classic)
    Google is the white cotton socks of the conferencing world. It’s a great ad-hoc tool, but not too much more. If you are not looking to spend money or operate completely on WiFi (without data charges), it’s a great free option as well. The benefit of being free and open is also …
    Incentivized
    Chose Google Hangouts (Classic)
    Since we use Google Suite, Google Hangouts (Classic) was the obvious choice. The ease of use and access to employees makes Google Hangouts (Classic) simple to use and access. Additionally, adding users to an existing Hangout is easy. Google Hangouts (Classic) also doesn't …
    Incentivized
    Chose Google Hangouts (Classic)
    We use the Google emails for business hence, the Google Hangout application was available for free. There was no setup cost or training that was required. Advanced systems have advanced features which are good but the downside is that they require training. A separate account …
    Incentivized
    Chose Google Hangouts (Classic)
    Google Hangouts had better collaboration options and centralized management, as well all the Google power to backup every chat. All these are being managed by Google, and it works great on both mobile devices and desktops.
    Incentivized
    Chose Google Hangouts (Classic)
    For a small business with small teams and the need for one on one facetime with remote clients or employees, especially for the price, it's worth it.
    Incentivized
    Chose Google Hangouts (Classic)
    I think that just knowing that it comes from Google makes someone confident that the product will be effective for the purpose he or she wants. It is very well designed and the user interface has a strong appearance.
    Incentivized
    Chose Google Hangouts (Classic)
    Personally, I like Zoom because the UI makes more sense and it is used more widely. Each is a solid choice but we end up using what clients and other companies use for their communication channels.
    Incentivized
    Chose Google Hangouts (Classic)
    I feel like hangouts stacks up pretty well against these competitors, although admittedly it has less features. Of the ones mentioned, I believe it is the only one that doesn't require the installation of software and is available on all major platforms. This is a huge deal for …
    Incentivized
    Chose Google Hangouts (Classic)
    Google Hangouts is my favorite tool for video and audio. I like Slack for messaging because it can handle very large groups and makes many channels and group messages easy to manage. Google Hangouts is very easy to use because most people have a Google Account. No need to teach …
    Incentivized
    Chose Google Hangouts (Classic)
    GoToMeeting
    Join.me
    BlueJeans
    Incentivized
    Chose Google Hangouts (Classic)
    Google Hangouts undercuts almost everyone on pricing, and has a solid feature set. In particular, it is enhanced when using with a Google Voice number. In this instance it makes outgoing calls to "real" phones trivially easy. It's great for on-the-fly use, too.

    However, when …
    Incentivized
    GoTo formerly LogMeIn
    Chose GoTo Meeting
    Zoom takes up too much of the screen, so you can't do anything else. Zoom is hard to use and multiple windows are needed for it. Google Hangouts is okay, but users need to be on Chrome, which many people don't use. So, that is a limiting factor of Hangouts. GoToMeeting was the …
    Incentivized
    Chose GoTo Meeting
    GoToMeeting is the gold standard when it comes to overall value and connection quality. Others, such as Slack and Google Hangouts, require other users to have accounts and be existing users (and even then, there are limitations in terms of connecting various groups). The …
    Incentivized
    Chose GoTo Meeting
    GoToMeeting is about as easy to use as Zoom and BlueJeans. It is comparable to Amazon Chime, but less integrated than Google Hangouts/Chat. Almost all these solutions include file sharing, screen sharing, chat, and polling. The most helpful features are dial-in numbers and …
    Incentivized
    Chose GoTo Meeting
    I prefer Google and Microsoft.
    Incentivized
    Chose GoTo Meeting
    They are pretty comparable products. I think it's more about recognition from the users/clients. So in the US, Zoom is well known and easy to hop on. Internationally Go To seems to be an easier solution.
    Incentivized
    Chose GoTo Meeting
    GoTo Meeting has the edge from all of these video conferencing because of the free trial that you can use that does not require such a tedious way to set up.
    Incentivized
    Chose GoTo Meeting
    Right there with some of the other top video-conferencing platforms as it has great visual clarity and the sound/audio is high-quality. It doesn't have any lagging issues and it doesn't cut in-and-out regardless of how many users in on on video-conference. GoTo Meeting is easy …
    Incentivized
    Chose GoTo Meeting
    GoTo Meeting was more reliable because they had the features in place already and didn't employ a questionable method of forcing people to pay more to use anything (like Zoom). I needed a program that could be used by those who didn't KNOW these kinds of programs. Zoom had a …
    Incentivized
    Chose GoTo Meeting
    GoTo Meeting, [in my experience,] is severely underwhelming compared [to] the three that I mentioned above. If you are trying to decide to use either GoTo Meeting or Skype for Business [I feel] you have chosen your two worst options. Zoom and Google Hangouts, especially Google …
    Incentivized
    Chose GoTo Meeting
    GoTo Meeting is not very different. The only difference is the price and the easy way to set it up, but any other than that the programs which compete with it such as Zoom Meetings, Skype, Google Hangout, etc are literally the same. Minor differences but not anything big. So it …
    Incentivized
    Chose GoTo Meeting
    I was not the decision maker when my company chose to implement GoTo Meeting. I think GoTo Meeting stacks up very well against the competitors in terms of functionality and intuitiveness of the software. I am not to sure how the software compares in terms of price point - to …
    Incentivized
    Chose GoTo Meeting
    Google Hangouts is a bit less professional than GoToMeeting.
    Zoom is currently being toted as a great, free way to have meetings while staying home and working during the coronavirus outbreak, and because of this I suspect the program is being overloaded with users. GoToMeeting …
    Incentivized
    Chose GoTo Meeting
    GoToMeeting, in my opinion, sets the standard for these other services regarding ease of use and availability across various operating systems. However, if high-quality video conferencing, whiteboarding isn't a necessity then GoToMeeting is not for you.
    Incentivized
    Chose GoTo Meeting
    The pricing and features of GoToMeeting surpassed the other products that the decision was a simple one to make. We wanted a tool that was easy for everyone to use and satisfy all of our expectations.
    Incentivized
    Chose GoTo Meeting
    GoToMeeting's interface was intuitive and easy to use. Other users were able to use it without needing to download the app and could access meetings on the web. For our needs, GoToMeeting was a little more robust and gave us more capabilities at a relatively low cost, which …
    Incentivized
    Chose GoTo Meeting
    I would say GoToMeeting is not as good as UberConference, but is the equivalent to Zoom/Hangouts/Skype for Business. Honestly the biggest complaint which we hear about all of these is the need/desire to download software to make the tools work. UberConference we rank higher, …
    Incentivized
    Chose GoTo Meeting
    I would say that most online meetings tools this day are pretty comparable. GoToMeeting is extremely affordable and has computer control features that some other programs do not.
    Incentivized
    Chose GoTo Meeting
    GoToMeeting has a lot of features, which makes it the product to purchase if you're looking for a single simple meeting solution. It does screen sharing well, it does video well, the audio is clear, audiences can participate in a number of ways. In regards to full-feature …
    Incentivized
    Chose GoTo Meeting
    The ability to centrally manage the accounts made GoToMeeting a good choice. Users also seemed to generally be familiar with it and this made them more likely to try it and continue using.

    Skype is a nightmare in that everyone has an account but as the original user names were …
    Incentivized
    Chose GoTo Meeting
    We use GoToMeeting when it is needed because some of our clients and partners use it. Our favorite tool for online meetings is Zoom, as it's very simple to use, and has great features and is very popular among our community and most of our clients and partners use Zoom.
    Incentivized
    Chose GoTo Meeting
    Google Hangouts is just a little too casual for our professional audience and clients. Cisco Webex Events is a bit too complicated and does not work for our scale. Microsoft teams has a lot of good features. But it is quite janky when you're not using it on a corporate network …
    Incentivized
    Chose GoTo Meeting
    We selected GoToMeeting for its recording capabilities, but Skype now offers the same functionality without the cluttered/confusing GoToMeeting UI, and with a good degree of user competency from folks using it in their personal lives. Compared to the competition, GoToMeeting …
    Incentivized
    Chose GoTo Meeting
    Overall, we selected GoTo Meeting for its reliability, security, ease of use, and seamless integration with our existing tools. It offers a balanced combination of features that suit our business needs while remaining cost-effective. The platform has proven to be a dependable …
    Incentivized
    Chose GoTo Meeting
    The interface and management are really easy with GoToMeeting and it's a huge advantage as an administrator. We do use other tools as well if clients require it and we do also have Skype for Business and teams as a part of our standard office package. But GoToMeeting has just …
    Incentivized
    Chose GoTo Meeting
    GoToMeeting was consistently the best performer across the four we evaluated for connectivity and audio, the underpinning of any web share service. Anecdotally, they seemed to have driven the most consistent innovation and product enhancement. Our representatives have been …
    Incentivized
    Key User Insights
    Would buy again
    83%
    Would buy again
    44 Answers
    84%
    Would buy again
    260 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    46 Answers
    92%
    Delivers good value for the price
    239 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    47 Answers
    90%
    Happy with the feature set
    277 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    31 Answers
    94%
    Lived up to sales and marketing promises
    185 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    41 Answers
    97%
    Implementation went as expected
    222 Answers
    Features
    Google Hangouts (Classic)GoTo Meeting
    Cloud PBX
    Comparison of Cloud PBX features of Google Hangouts (Classic) and GoTo Meeting
    Feature
    Google Hangouts (Classic)
    6.3
    57 Ratings
    23% below category average
    GoTo Meeting
    -
    Ratings
    Hosted PBX6.915 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)7.725 Ratings00 Ratings
    User templates5.022 Ratings00 Ratings
    Call reports9.034 Ratings00 Ratings
    Directory of employee names3.045 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Google Hangouts (Classic) and GoTo Meeting
    Feature
    Google Hangouts (Classic)
    8.0
    66 Ratings
    3% below category average
    GoTo Meeting
    -
    Ratings
    Answering rules8.033 Ratings00 Ratings
    Call recording7.937 Ratings00 Ratings
    Call park7.018 Ratings00 Ratings
    Call screening9.036 Ratings00 Ratings
    Message alerts8.058 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Google Hangouts (Classic) and GoTo Meeting
    Feature
    Google Hangouts (Classic)
    8.6
    84 Ratings
    8% above category average
    GoTo Meeting
    -
    Ratings
    Video conferencing9.079 Ratings00 Ratings
    Audio conferencing9.079 Ratings00 Ratings
    Video screen sharing7.148 Ratings00 Ratings
    Instant messaging9.052 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Google Hangouts (Classic) and GoTo Meeting
    Feature
    Google Hangouts (Classic)
    8.0
    85 Ratings
    2% above category average
    GoTo Meeting
    -
    Ratings
    Mobile app for iOS8.173 Ratings00 Ratings
    Mobile app for Android8.071 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Google Hangouts (Classic) and GoTo Meeting
    Feature
    Google Hangouts (Classic)
    -
    Ratings
    GoTo Meeting
    8.1
    406 Ratings
    2% above category average
    High quality audio00 Ratings8.8406 Ratings
    High quality video00 Ratings8.7399 Ratings
    Low bandwidth requirements00 Ratings7.0374 Ratings
    Mobile support00 Ratings8.0321 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Google Hangouts (Classic) and GoTo Meeting
    Feature
    Google Hangouts (Classic)
    -
    Ratings
    GoTo Meeting
    8.2
    397 Ratings
    3% above category average
    Desktop sharing00 Ratings8.2397 Ratings
    Whiteboards00 Ratings8.1271 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Google Hangouts (Classic) and GoTo Meeting
    Feature
    Google Hangouts (Classic)
    -
    Ratings
    GoTo Meeting
    8.1
    398 Ratings
    1% below category average
    Calendar integration00 Ratings8.0354 Ratings
    Meeting initiation00 Ratings8.4385 Ratings
    Integrates with social media00 Ratings7.7197 Ratings
    Record meetings / events00 Ratings8.1361 Ratings
    Slideshows00 Ratings8.1311 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Google Hangouts (Classic) and GoTo Meeting
    Feature
    Google Hangouts (Classic)
    -
    Ratings
    GoTo Meeting
    8.3
    367 Ratings
    3% above category average
    Live chat00 Ratings8.3357 Ratings
    Audience polling00 Ratings8.1260 Ratings
    Q&A00 Ratings8.4284 Ratings
    Online Events Security
    Comparison of Online Events Security features of Google Hangouts (Classic) and GoTo Meeting
    Feature
    Google Hangouts (Classic)
    -
    Ratings
    GoTo Meeting
    8.1
    367 Ratings
    0% above category average
    User authentication00 Ratings8.0329 Ratings
    Participant roles & permissions00 Ratings8.2353 Ratings
    Confidential attendee list00 Ratings8.2289 Ratings
    Best Alternatives
    Google Hangouts (Classic)GoTo Meeting
    Small Businesses
    CallFire
    Score9.7 out of 10
    ClickMeeting
    Score9.5 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    JioMeet
    Score9.8 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    Webex Meetings
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google Hangouts (Classic)GoTo Meeting
    Likelihood to Recommend
    8.0
    (91 ratings)
    8.3
    (441 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    7.5
    (51 ratings)
    Usability
    8.0
    (7 ratings)
    4.9
    (35 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    8.0
    (36 ratings)
    7.6
    (52 ratings)
    Online Training
    -
    (0 ratings)
    7.3
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.9
    (8 ratings)
    Configurability
    -
    (0 ratings)
    4.5
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    3.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    4.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Google Hangouts (Classic)GoTo Meeting
    Likelihood to Recommend
    Discontinued Products
    Had I completed this review a couple years ago, I would have given a rating of 9 or 10 as Hangouts (Classic) is an excellent product. However, now that Google Chat has succeeded Hangouts, I would not recommend that any new users begin using it where other more modern options are available. Android users who want an internet based instant messaging that also supports calling and video calling could benefit from using Hangouts (Classic) as Google Chat requires the user to also have Google Meet installed to make video calls and there is no voice only calling option.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    I provide regular training as a big portion of my job. There is weekly training with an infinite number of users in attendance on any given date—GoTo Meeting is not the best option for this because I would have to mute users as they join the meeting. However, I also provide frequent training sessions to a small number of users that feature more individualized content, and having them able to mute/unmute at will is a better fit for a smaller group with in-depth materials.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Google Hangouts (Classic) is embedded within Gmail's scheduler, so setting up the link is as quick as a click of the button. It's a one-step process.
    • Google Hangouts (Classic) is user-friendly and [has] features to share screens easily.
    • Google Hangouts (Classic) is much easier to use than its competitors.
    • Google Hangouts (Classic) have [a] good connection time and there are few glitches.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • Excellent audio and video quality.
    • Functional and easy-to-use screen-sharing feature for product demonstrations and presentations.
    • Possibility of recording meetings that we can later review and share with those who could not attend.
    • Possibility of managing the microphone of the participants in host mode so as not to disturb the entire event.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • I would like to see improved video support, so that saved videos can be sent back and forth via Hangouts more easily, without having to start a separate meet chat
    • More pronounced notifications of messages would be helpful; pop up notifications are good, but once there is one, additional messages do not pop up
    • Custom muting times would be great, so that if I am in a 90 minute Zoom meeting, I can set it for that time; right now, it is 1 hour or 2 hours. Easy to forget.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • We occasionally experience slow performance during screen sharing.
    • The help center should have detailed tutorials on commonly asked FAQs and also to initially set up the profile.
    • One of my initial thoughts regarding recordings was to edit them in the future when the product changes.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    No answers on this topic
    GoTo formerly LogMeIn
    We used other software like goto meetings but found it best because of its user friendly interface and easy interfacing. It helped us in COVID and now we can say we are depending on it and love it. We recommend it to our friends company and they are also using it. It is very affordable and easy to integrate with system
    Incentivized
    Read full review
    Usability
    Discontinued Products
    The tool is almost self-implemented. It is likely to be available in every pc or mobile device a user or potential user might have, and all you need to do is adding the company's account and you are done. Once you are setted up, you have almost all actual communication methods available in one tool
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.
    Incentivized
    Read full review
    Reliability and Availability
    Discontinued Products
    No answers on this topic
    GoTo formerly LogMeIn
    This application has always been available. Never an issue
    Incentivized
    Read full review
    Performance
    Discontinued Products
    No answers on this topic
    GoTo formerly LogMeIn
    This application is fast. Loads fast, no stall
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    Google Hangouts works great and does not require a lot of work to troubleshoot. Everything is simple and easy to use. Google provides all of the tools that one requires to utilize Google Hangouts and any information can be found in the built-in help tools. There is also a forum for users to report issues and typically, Google responds well and will try to work out any issues.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    When we have issues, they seem to respond quickly and do everything they can to help us. They have even tried to find other ways we could get more use out of their product, or improve the way we are currently using it. Overall, their support has been fairly good for us.
    Incentivized
    Read full review
    Implementation Rating
    Discontinued Products
    No answers on this topic
    GoTo formerly LogMeIn
    It was very easy and self-explanatory.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    Google is the white cotton socks of the conferencing world. It’s a great ad-hoc tool, but not too much more. If you are not looking to spend money or operate completely on WiFi (without data charges), it’s a great free option as well. The benefit of being free and open is also the liability. It doesn’t have a great integration story with other corporate tools, but [it doesn’t have to] if you aren’t looking for that. All in all, it’s as helpful and ubiquitous as a public payphone…without the pay…and with a video capability.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    Many times, it seems like GoTo Meeting requires less bandwidth to run. We noticed with a few test machines that if you have over twenty video streams, this product could handle the load better than if we used Microsoft Teams and had many video streams.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • I believe it was part of the google suite that was purchased. It was worth the cost as it was cheaper. I believe it is now free, but also becoming deprecated. It is much better to use Teams, Discord, Telegram, etc. Google does not provide enough support or features to make using hangouts worth it these days.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • Any collaboration app these days are now a great addition for those organizations which have more than one office and they need to collaborate with each other.
    • GoTo Meeting can contribute to cost savings by reducing the need for extensive travel, accommodation, and related expenses associated with in-person meetings especially in case like us as we have multiple branches.
    Incentivized
    Read full review
    ScreenShots

    GoTo Meeting Screenshots

    Screenshot of GoTo App - Create Meeting (Out of Session)Screenshot of GoTo App - Join Meeting (Out of Session)Screenshot of GoTo App - Meeting (In Session)Screenshot of GoTo App - Mobile Meetings (Out of Session)Screenshot of GoTo App - Screen Share Meeting (In Session)