GoTo Webinar vs. Webex Meetings

It's highly suitable for hosting large-scale virtual events like industry conferences, product launches, and training sessions where engaging a dispersed audience is crucial. The platform's interactive features such as polls, Q&A, and surveys make it ideal for enhancing audience participation and feedback collection. Moreover, it's excellent for businesses conducting regular webinars for lead generation, sales presentations, or educational purposes. Its analytics help in assessing attendee engagement and refining content strategies. However, it might be less appropriate for smaller, more intimate meetings where real-time collaboration and video conferencing take precedence over one-to-many presentations. In such cases, simpler and more direct communication tools might be preferred. Additionally, if a company requires highly specialised integrations or customisation options beyond what GoToWebinar offers, they might find limitations within the platform. Lastly, for organisations with stringent security needs or those operating in highly regulated industries, they might need to ensure that GoToWebinar's security measures align with their specific compliance requirements before use.

Incentivized

Good examples: - Conducting trainings and courses - Planning meetings and inviting colleagues to attend - Presenting topics to a large group of people - Speech reproduction is very good - assigning rights and copresentor Not so good: - Interaction with other applications - Mute microphones when using multiple clients - Video call quality - Tracking history, private settings

Incentivized

• It is reliable when sharing content for webinars.
• It allows nice interaction with the attendees by having different features such as polls, chat, open mic or cam.
• It is user friendly and intuitive, which makes it so easy to use and understand.

Incentivized

• We have a global and diverse team with different devices and operating systems. Webex works smoothly on all of them and everyone can collaborate in real-time saving a lot of time and effort, making meetings much more productive.
• We can easily capture discussion points and decisions for future reference, without the need for manual note-taking. It helps us in smaller group discussions and brainstorming sessions within the main meeting itself.
• I can even tailor the layout to suit the meeting's purpose and agenda. Webex is intuitive and easy to navigate, even for non-technical users, joining and scheduling meetings is a smooth process.

Incentivized

• Dashboard for control are mostly intuitive but in some menus like the webcasting section can be cluttered
• The current polling and survey capabilities are too simple. More advanced features, such as branching logic and real-time results, would make engagement more dynamic and insightful.
• Although it's easy for organiser to use goto webinar, users have reported issues and long wait time on their end and they don't have much control over the session

Incentivized

• While sharing the content of browsers like Chrome or Firefox it becomes difficult to toggle from one tab to another due to menu dropdown from the top.
• Sometimes while joining a meeting it asks you to download the app again even if it's downloaded.
• Limited scheduling option through mobile WebEx app

Incentivized

Our largest issue with GoTo have been the limitations on recording and using recordings to host a webinar, and the biggest of those is the ability to record. We have had most of our webinars recorded successfully, but when it failed to save, it failed in a big way. Their customer service team was there to help, but they were unable to truly fix the problem. There are, of course, other providers, but as we are still seeing where hosted webinars fit in our marketing strategy, cost is an important factor. Since our company already uses GoToMeeting, it makes more sense for us to stay with the entire suite of products, especially while we are testing the strategy as a whole.

Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information

Incentivized

Mostly about the platform's intuitive interface. It makes it easy to navigate and use. Clear menus, well-organized controls, and a straightforward layout contribute to a positive user experience. The reliability of the platform in terms of connection stability, audio quality, and video clarity contributes to overall usability. A dependable connection ensures a smooth experience for both hosts and participants.

Incentivized

Webex Meetings does not provide enough audio feedback for users with visual disabilities to properly navigate the tool. Students, faculty, and staff who are blind or have low vision may not be able to use Webex Meetings. Users with motor disabilities that navigate via keyboard, may not be able to navigate the web conferencing session enough to participate fully.

Incentivized

So personally I have never faced any kind of meeting unavailability issue while scandaling meeting with WebEx the bandwidth is really good and in terms of application performance the same is my opinion what I mentioned for availability it is good and the objective of communication is quite fruitfully achieved with a simple and effective product like WebEx which is often bundled with the purchase of course which is which we have at our company and great discount is being offered so it is easy on our pocket. I really don't have any specific errors which have faced I should mention over here the operation or application uses is quite smooth.

Incentivized

We use browsers to join Webex Meetings and it is very good no issue also appears from Webex APP is very organized and does not consume more resources of PC so no issues appeared. We join audio and video in many ways, all of which are good. We integrated it with active Microsoft Exchange with easy deployment.

I was always able to get someone on the phone when I needed to. They were very thorough and ensuring my questions were answered. And if I was asking for a solution or request that they didn't offer, they told me so I could at least stop trying to search for it.

Incentivized

I gave this rating for overall support on Webex meetings because if something goes wrong we have the best support here and rarely need to go to help.webex.com. Multiple people have been appropriately trained so finding the answers to any issues we occur is very simple here at work.

Incentivized

It was straight to the point and very informative. effective training often includes clear explanations, hands-on practice opportunities, time for questions and answers, real-world examples, and follow-up support. If you're trying to assess the quality of a specific training session, you might consider these factors. For organizations looking to assess the quality of their in-person training, it's best to solicit feedback directly from the participants. This can be done through anonymous surveys or feedback sessions, enabling the organization to gather firsthand information and improve future training sessions accordingly.

Incentivized

We mostly use training from Cisco's online training programs which is very informative and can be easily incorporated into our daily schedules without disrupting our normal working activities. There are many online training materials are available on cisco's website as well as other third-party training companies may also provide additional training.

I didn't participate in the implementation nor did my company. As far as I know we have an IT office running alla these projects and we just use the final products for our educational purposes. I also didn't notice implementation at any level while using the desktop interface, but would immediately recognize it, if so.

Incentivized

That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.

Incentivized

Zoom caters to a much higher attendee count. GoTo Webinar has more intuitive, user-friendly tools that most people can pick up on their own. Zoom is more tailored and customizable to suit your specific needs. GoTo Webinar is significantly cheaper with fewer add-ons....

Incentivized

Meetings is the way to go! It blends in with our organization's workflow seamlessly. Teams is great but really suffers in the collaboration department from our personal experience. Webex Meetings is much more fleshed out. The features it has are much more convenient and easier to use. There was a bit of a learning curve, but once you are over that speedbump you are able to get much more use out of Webex Meetings.

We use the free version of Webex Meetings to allow us to connect with suppliers/vendors that demand Webex Meetings be used for collaboration.

Incentivized

It's inexpensive enough that you can set up multiple accounts if needed

Incentivized

I can speak to multiple departments at my organization using Webex Meetings. It has been, and continues to be, our longest online meeting software. It has been deployed across the organization and each department uses it. As I have mentioned, our monthly all-organization Town Halls are hosted on Webex. We have also used it to broadcast a panel-based speaker event.

Incentivized

It is a user friendly application. We have had no adoption problems within the company.

Incentivized

• GoTo Webinar has been an excellent way to stay relevant and to get current topics/information to our target audience.
• We usually get 100-200 attendees per session in a niche market, many are international attendees
• The ability to get specific data from the audience via custom registration questions allows us to really focus on what they want to see.

• The costly nature of individual accounts across multiple schools made it difficult to maintain the budget when our student population grew exponentially.
• Often communicated to clients and stakeholders that we were a trustworthy and elevated provider.
• Limited engagement and interactive features with students often contributed to complaints around student engagement and buy-in.

Incentivized