Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GoTo Webinar
Score 8.4 out of 10
N/A
GoToWebinar is GoTo’s webinar and online conferencing solution, and offers features like audience polling and Q&A, flexible scheduling experiences, and webinar templates. It offers CRM integrations and reporting & analytics tools to help engage clients’ audiences.
$49
per month per organizer
Webex Webinars
Score 8.4 out of 10
N/A
Webex Webinars is a scalable webinar platform that helps users to create engaging and impactful experiences for everyone, from small sessions to massive global audiences.N/A
Pricing
GoTo WebinarWebex Webinars
Editions & Modules
Lite
$49/month
per month per organizer
Standard
$99/month
per month per organizer
Pro
$199/month
per month per organizer
Enterprise
$399/month
per month per organizer
Try Webex Events
Contact Sales
Offerings
Pricing Offerings
GoTo WebinarWebex Webinars
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
GoTo WebinarWebex Webinars
Considered Both Products
GoTo Webinar
Chose GoTo Webinar
GoTo Webinar seemed to have a lot fewer glitches and was easier for users to figure out than when we used Webex Webinars.
Chose GoTo Webinar
GoTo provides features that others vendors don't have, analytics dashboard is exclusive for webinars sessions and it provides value to the complete solution, styling invite emails is another feature that will not find on other solutions. The advantage of other vendors is the …
Chose GoTo Webinar
It has higher functionality and better overall features. We used WebEx because it was preferred by a partner, but we have since shifted focus and priority to GoTo Webinar.
Chose GoTo Webinar
Zoom is great for Meetings (as is Google Hangouts) - The other platforms were either too costly or we couldn't get the data we needed. GoTo can do everything above in a similar fashion. Other webinar platforms we've reviewed/used not listed above: Omnovia, Big Market
Chose GoTo Webinar
ReadyTalk was good but unfortunately is discontinued. Webex Events had awful sound quality and we never wanted to use it as it wouldn't provide our attendees with a proper experience. GoTo Webinar alleviates those issues and allows us to focus on driving the registration and …
Chose GoTo Webinar
We are actually in a situation where we chose Cisco WebEx over GoToWebinar. GoToWebinar was our standard for years and it was falling short time and time again. There were also issues our InfoSec were concerned about and were unable to overcome with GoToWebinar that WebEx …
Chose GoTo Webinar
Zoom Video Webinar is probably the only one that comes close. And it is probably a toss-up between the two. Long term I see Zoom winning because their tech is newer. Blue Jeans, Slack, and Skype don't have the sophistication needed to run a webinar. WebEx is the worst. …
Chose GoTo Webinar
WebEx is a solid webinar performer, but I've found it to not have all of the features I need and is not as Mac friendly as GoToWebinar, which is extremely important for me. I have used both and just preferred the interface of GoToWebinar over WebEx. While they are comparable, I …
Chose GoTo Webinar
As I've mentioned, the GoToWebinar integration with Act-On is much better, and that saves us time and effort. In addition, WebEx has a proprietary encoder that makes it difficult to download, edit and transcribe sessions especially when you use a Mac OS.
Webex Webinars
Chose Webex Webinars
One of the main reason we chose Webex Webinar was because trainers like the in-webinar/training emoticons that stick next to a user's name on the participant panel. Other products just have the emoji's that pop up, but you can't easily tell who posted them. Those are important …
Chose Webex Webinars
I enjoy the fact that it is very simple and easy to use when joining a meeting. You can see all sides and chat boxes with everyone who may share comments. I liked that you could easily create web conferences that are user-friendly. The options are available to schedule an event …
Chose Webex Webinars
Cisco is one of the true leaders. However several of the others have freemium products, which can distract.

In terms of using the platform, new setup is easy, but again that's multiple products versus one application. This is similar to Goto products and Zoom. If Cisco can …
Chose Webex Webinars
Pricing is the main thing. The support we get from Cisco also matters for us. We need to resolve any problems immediately which Cisco teams do on time, and the customer service department is also really cool.
Top Pros
Top Cons
Features
GoTo WebinarWebex Webinars
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
GoTo Webinar
8.2
141 Ratings
9% above category average
Webex Webinars
8.6
42 Ratings
14% above category average
Dashboards8.2134 Ratings8.239 Ratings
Data exportability8.3130 Ratings9.039 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
GoTo Webinar
7.7
156 Ratings
4% below category average
Webex Webinars
8.4
48 Ratings
5% above category average
High quality audio8.1156 Ratings8.648 Ratings
Mobile support8.1107 Ratings8.244 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
GoTo Webinar
7.4
157 Ratings
10% below category average
Webex Webinars
9.3
48 Ratings
13% above category average
Calendar integration9.2134 Ratings9.541 Ratings
Record meetings / events9.2152 Ratings9.348 Ratings
Slideshows7.3136 Ratings9.144 Ratings
Event registration8.7149 Ratings9.244 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
GoTo Webinar
8.3
200 Ratings
0% above category average
Webex Webinars
8.8
45 Ratings
6% above category average
Audience polling8.4179 Ratings9.144 Ratings
Q&A8.4196 Ratings8.642 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
GoTo Webinar
8.0
152 Ratings
4% below category average
Webex Webinars
8.9
45 Ratings
6% above category average
Participant roles & permissions8.5149 Ratings8.745 Ratings
Confidential attendee list7.4131 Ratings9.139 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
GoTo Webinar
8.0
122 Ratings
1% above category average
Webex Webinars
7.7
35 Ratings
3% below category average
Branding options7.8118 Ratings7.333 Ratings
Integration to Marketing Automation8.2102 Ratings8.130 Ratings
Best Alternatives
GoTo WebinarWebex Webinars
Small Businesses
ClickMeeting
ClickMeeting
Score 9.3 out of 10
ClickMeeting
ClickMeeting
Score 9.3 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.3 out of 10
ClickMeeting
ClickMeeting
Score 9.3 out of 10
Enterprises
Zoom Events & Webinars
Zoom Events & Webinars
Score 8.4 out of 10
Zoom Events & Webinars
Zoom Events & Webinars
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GoTo WebinarWebex Webinars
Likelihood to Recommend
8.3
(211 ratings)
8.5
(48 ratings)
Likelihood to Renew
5.5
(4 ratings)
7.5
(4 ratings)
Usability
8.8
(207 ratings)
9.0
(26 ratings)
Availability
9.0
(1 ratings)
10.0
(1 ratings)
Performance
7.0
(1 ratings)
10.0
(1 ratings)
Support Rating
9.2
(2 ratings)
6.5
(26 ratings)
Implementation Rating
6.0
(3 ratings)
8.0
(1 ratings)
Configurability
3.0
(1 ratings)
7.0
(1 ratings)
Ease of integration
-
(0 ratings)
9.0
(1 ratings)
Product Scalability
5.0
(1 ratings)
9.0
(1 ratings)
Vendor post-sale
6.0
(1 ratings)
8.0
(1 ratings)
Vendor pre-sale
7.0
(1 ratings)
8.0
(1 ratings)
User Testimonials
GoTo WebinarWebex Webinars
Likelihood to Recommend
GoTo (formerly LogMeIn)
It's highly suitable for hosting large-scale virtual events like industry conferences, product launches, and training sessions where engaging a dispersed audience is crucial. The platform's interactive features such as polls, Q&A, and surveys make it ideal for enhancing audience participation and feedback collection. Moreover, it's excellent for businesses conducting regular webinars for lead generation, sales presentations, or educational purposes. Its analytics help in assessing attendee engagement and refining content strategies. However, it might be less appropriate for smaller, more intimate meetings where real-time collaboration and video conferencing take precedence over one-to-many presentations. In such cases, simpler and more direct communication tools might be preferred. Additionally, if a company requires highly specialised integrations or customisation options beyond what GoToWebinar offers, they might find limitations within the platform. Lastly, for organisations with stringent security needs or those operating in highly regulated industries, they might need to ensure that GoToWebinar's security measures align with their specific compliance requirements before use.
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Cisco
With the help of Webex Webinars, creating interactive sessions has become very simple. One great thing about Webex Webinars is the option to engage the audience. We can create polls, create some NPS-related surveys, introduce live polling, create emoji reactions, etc. within the webinar platform, which helps us understand the pulse of the user.
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Pros
GoTo (formerly LogMeIn)
  • It is reliable when sharing content for webinars.
  • It allows nice interaction with the attendees by having different features such as polls, chat, open mic or cam.
  • It is user friendly and intuitive, which makes it so easy to use and understand.
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Cisco
  • Cisco Webex Events is very straightforward and easy to use. Setting up an event within the platform is quite simple - anyone can do it.
  • Webex Events is a great add-on feature to the Webex conferencing platform to allow a one-way broadcast of information, rather than worrying about attendees being able to interrupt the presentation.
  • Recording a session is fairly simple and accessing the recordings post-event is quite reliable. I believe you can also upload .mp4 files into the Webex Events platform to serve as a host.
Read full review
Cons
GoTo (formerly LogMeIn)
  • Dashboard for control are mostly intuitive but in some menus like the webcasting section can be cluttered
  • The current polling and survey capabilities are too simple. More advanced features, such as branching logic and real-time results, would make engagement more dynamic and insightful.
  • Although it's easy for organiser to use goto webinar, users have reported issues and long wait time on their end and they don't have much control over the session
Read full review
Cisco
  • There always seems to be room for video quality improvement (not a necessity, but would be nice)
  • Mobile screensharing from iOS/Android (and other mobile) devices would be a great feature
  • The mobile app should be able to track meetings a user has been invited to, but does not do so (yet)
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Likelihood to Renew
GoTo (formerly LogMeIn)
Our largest issue with GoTo have been the limitations on recording and using recordings to host a webinar, and the biggest of those is the ability to record. We have had most of our webinars recorded successfully, but when it failed to save, it failed in a big way. Their customer service team was there to help, but they were unable to truly fix the problem. There are, of course, other providers, but as we are still seeing where hosted webinars fit in our marketing strategy, cost is an important factor. Since our company already uses GoToMeeting, it makes more sense for us to stay with the entire suite of products, especially while we are testing the strategy as a whole.
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Cisco
Webex Webinars continues to provide exceptional value as a community engagement and professional education platform. As long as there are a multitude of event offerings and the product continues to be supported with periodic software and security updates, I can anticipate using Webex Webinars for the foreseeable future. Overall a great product!
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Usability
GoTo (formerly LogMeIn)
Mostly about the platform's intuitive interface. It makes it easy to navigate and use. Clear menus, well-organized controls, and a straightforward layout contribute to a positive user experience. The reliability of the platform in terms of connection stability, audio quality, and video clarity contributes to overall usability. A dependable connection ensures a smooth experience for both hosts and participants.
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Cisco
My experience with this software is fantastic; it's so satisfying that it only took me a week to go through an internal training program to use this software, actually, I don't think this training program was necessary. Usability is one of the most fantastic features to guarantee the increase of members in remote events.
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Reliability and Availability
GoTo (formerly LogMeIn)
No answers on this topic
Cisco
WebEx is available 24/7, as long as the user has a reliable internet connection and the WebEx servers are up (they are typically up when we need it).
Read full review
Performance
GoTo (formerly LogMeIn)
No answers on this topic
Cisco
Fast, reliable, and consistent performance
Read full review
Support Rating
GoTo (formerly LogMeIn)
I was always able to get someone on the phone when I needed to. They were very thorough and ensuring my questions were answered. And if I was asking for a solution or request that they didn't offer, they told me so I could at least stop trying to search for it.
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Cisco
I love the control that this product gives to those running the meetings. It allows you to assign presenter roles to people and everyone else that is an attendee can be totally controlled, like whether they can unmute, use video or just sit there and watch. It really gives control of the meeting to those who are running it. And we love that ability for those meetings that we are trying to make sure people are listening in on instead of trying to participate.
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Implementation Rating
GoTo (formerly LogMeIn)
I didn't participate in the implementation nor did my company. As far as I know we have an IT office running alla these projects and we just use the final products for our educational purposes. I also didn't notice implementation at any level while using the desktop interface, but would immediately recognize it, if so.
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Cisco
The implementation process was fairly simple and straightforward
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Alternatives Considered
GoTo (formerly LogMeIn)
Zoom caters to a much higher attendee count. GoTo Webinar has more intuitive, user-friendly tools that most people can pick up on their own. Zoom is more tailored and customizable to suit your specific needs. GoTo Webinar is significantly cheaper with fewer add-ons....
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Cisco
We actually prefer MS teams as its now easier to chat; manage virtual backgrounds, better audio, and overall more features and tools. Given we actually use MS teams for daily meetings now, it led to us also using MS Events. As a result, we began to consolidate to only using MS teams for both daily meetings and MS events for larger meetings - in lieu of Webex Events
Read full review
Scalability
GoTo (formerly LogMeIn)
It's inexpensive enough that you can set up multiple accounts if needed
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Cisco
The scalability is really easy
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Return on Investment
GoTo (formerly LogMeIn)
  • GoTo Webinar has been an excellent way to stay relevant and to get current topics/information to our target audience.
  • We usually get 100-200 attendees per session in a niche market, many are international attendees
  • The ability to get specific data from the audience via custom registration questions allows us to really focus on what they want to see.
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Cisco
  • Allowed us to keep our product development moving forward during the pandemic.
  • Reduced our travel costs by hosting virtual events.
  • Allows us to host more events because of reduced cost over in-person events.
  • Helps us with faster time to market on features as we can quickly set up and host a focus group.
Read full review
ScreenShots

GoTo Webinar Screenshots

Screenshot of Setup flow for a new webinar in GoTo Webinar.Screenshot of Organizer's Control Panel and in-session experience