What users are saying about
27 Ratings
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Top Rated
1577 Ratings
27 Ratings
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Score 8.2 out of 100

HubSpot

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Top Rated
1577 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

GreenRope

There's no such thing as a CRM that doesn't have its complications and headaches. I have tried a lot of them and ultimately like GreenRope heads and shoulders above the rest. GreenRope is particularly suited for small to medium sized businesses who do not have the budget or need for a SalesForce install, or the engineers necessary to make other CRM software work. If you want a more sophisticated system than an email responder like MailChimp or Constant Contact, you need to have a CRM. So ask yourself what you are looking to automate in your business and then go for a solution that has the ability to scale with you. A CRM is a commitment to long term growth and automation, and you should see it as an investment -- both in cash and in time. I don't have a programmer and have managed to get a lot of functionality out of GreenRope (all DIY). And I'm always adding to it with no limits in sight.
Alicia Dearn | TrustRadius Reviewer

HubSpot

HubSpot is well suited for many scenarios but the most prominent one in my role is following up with clients and/or prospects. It really helps me keep track of last interactions which includes notes, emails, calls, and meetings. Being able to see previous contact with a person helps me know where I have left off and also how I need to follow up. This is crucial for sales people since it is very difficult to remember all interactions and communications on your own.
Meredith Mackay | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

GreenRope
8.3
HubSpot
Customer data management / contact management
GreenRope
9.5
HubSpot
Workflow management
GreenRope
9.1
HubSpot
Territory management
GreenRope
8.2
HubSpot
Opportunity management
GreenRope
9.7
HubSpot
Integration with email client (e.g., Outlook or Gmail)
GreenRope
9.6
HubSpot
Contract management
GreenRope
3.8
HubSpot
Quote & order management
GreenRope
8.9
HubSpot
Interaction tracking
GreenRope
9.7
HubSpot
Channel / partner relationship management
GreenRope
6.6
HubSpot

Customer Service & Support

GreenRope
9.7
HubSpot
Case management
GreenRope
9.7
HubSpot
Call center management
GreenRope
9.6
HubSpot
Help desk management
GreenRope
9.7
HubSpot

Marketing Automation

GreenRope
9.2
HubSpot
Lead management
GreenRope
8.9
HubSpot
Email marketing
GreenRope
9.5
HubSpot

CRM Project Management

GreenRope
9.6
HubSpot
Task management
GreenRope
9.5
HubSpot
Billing and invoicing management
GreenRope
9.7
HubSpot
Reporting
GreenRope
9.7
HubSpot

CRM Reporting & Analytics

GreenRope
8.8
HubSpot
Forecasting
GreenRope
8.7
HubSpot
Pipeline visualization
GreenRope
8.3
HubSpot
Customizable reports
GreenRope
9.4
HubSpot

Customization

GreenRope
8.3
HubSpot
Custom fields
GreenRope
9.1
HubSpot
Custom objects
GreenRope
8.3
HubSpot
Scripting environment
GreenRope
7.0
HubSpot
API for custom integration
GreenRope
9.1
HubSpot

Security

GreenRope
8.7
HubSpot
Single sign-on capability
GreenRope
8.6
HubSpot
Role-based user permissions
GreenRope
8.8
HubSpot

Social CRM

GreenRope
9.0
HubSpot
Social data
GreenRope
9.0
HubSpot
Social engagement
GreenRope
9.0
HubSpot

Integrations with 3rd-party Software

GreenRope
9.2
HubSpot
Marketing automation
GreenRope
9.0
HubSpot
Compensation management
GreenRope
9.4
HubSpot

Platform

GreenRope
7.9
HubSpot
Mobile access
GreenRope
7.9
HubSpot

Email & Online Marketing

GreenRope
HubSpot
8.5
WYSIWYG email editor
GreenRope
HubSpot
8.3
Dynamic content
GreenRope
HubSpot
8.2
Ability to test dynamic content
GreenRope
HubSpot
8.0
Landing pages
GreenRope
HubSpot
8.8
A/B testing
GreenRope
HubSpot
8.3
Mobile optimization
GreenRope
HubSpot
8.5
Email deliverability reporting
GreenRope
HubSpot
8.7
List management
GreenRope
HubSpot
8.5
Triggered drip sequences
GreenRope
HubSpot
8.9

Lead Management

GreenRope
HubSpot
8.4
Lead nurturing
GreenRope
HubSpot
8.7
Lead scoring and grading
GreenRope
HubSpot
8.3
Data quality management
GreenRope
HubSpot
7.9
Automated sales alerts and tasks
GreenRope
HubSpot
8.5

Campaign Management

GreenRope
HubSpot
8.3
Calendaring
GreenRope
HubSpot
8.2
Event/webinar marketing
GreenRope
HubSpot
8.3

Social Media Marketing

GreenRope
HubSpot
8.3
Social sharing and campaigns
GreenRope
HubSpot
8.3
Social profile integration
GreenRope
HubSpot
8.2

Reporting & Analytics

GreenRope
HubSpot
8.5
Dashboards
GreenRope
HubSpot
8.2
Standard reports
GreenRope
HubSpot
8.6
Custom reports
GreenRope
HubSpot
8.6

Platform & Infrastructure

GreenRope
HubSpot
8.0
API
GreenRope
HubSpot
8.0
Role-based workflow & approvals
GreenRope
HubSpot
8.3
Customizability
GreenRope
HubSpot
8.3
Integration with Salesforce.com
GreenRope
HubSpot
8.2
Integration with Microsoft Dynamics CRM
GreenRope
HubSpot
7.7
Integration with SugarCRM
GreenRope
HubSpot
7.7

Pros

GreenRope

  • GreenRope provides a full-featured application at ALL pricing levels. You don't have to 'upgrade' to get better features - you've got them all right away. I really appreciated this!
  • GreenRope doesn't charge per user (i.e., administrator of the system). Other systems require additional fees when adding administrators to your account. GreenRope makes it easy for me to get help with the CRM by adding more of my people, without adding multiple fees.
  • Customer Service at GreenRope rocks! They really want to help you get started well. The training and set-up calls are fantastic. For any support issues that have come up (usually newbie questions!) I've always received a prompt response. I can't say enough about their support.
  • There are many ways for me to customize my data sets, for management and segmentation of contacts, specific to my industry and business needs.
  • Dashboard customization - as a visual learner, the presentation of information on my screen is important to me, and GreenRope allows me the ability to customize colours, icons, and sizes of things in my dashboard. This is helpful for my creativity and productivity.
Raylene Wall | TrustRadius Reviewer

HubSpot

  • Bring sales, marketing, support all together into one platform because they now offer each as it's own hub. You can purchase the ones you need, but they are all available. This is a strength because it follows HubSpot's company goal to help customers succeed and that can only be done when all areas of business succeed.
  • Listening to customers. HubSpot follows its customers' feedback and continues to improve the platform.
  • HubSpot is focused on customer success. You have a team ready to help you with products, support, and success so whether you're big or small or new or seasoned. HubSpot is there to help you succeed and they've done an awesome job of keeping that at their core.
Heather Robinette, MBA | TrustRadius Reviewer

Cons

GreenRope

  • The project management software - while usable in its current form - can still benefit from further development. But I've noticed that they are working on it, so it seems they are aware of this area of opportunity.
  • This is a little thing, but I'd like the ability to drill into specific tasks from more areas, and mark them complete quickly or make notes on them.
  • I honestly don't have many suggestions. I use their ticket system to make suggestions when they occur to me, and they tend to incorporate suggestions very quickly into subsequent builds.
Andrea Hill | TrustRadius Reviewer

HubSpot

  • CRM function was too limited for us to use.
  • Would love to see greater flexibility with reporting dashboards.
  • Would love to be able to use spend/budget data from LinkedIn Ads connection.
  • Doesn't offer integration with CRM and suggested third-party partner was painful to work with.
  • Can't A/B test automated emails-- have to use workaround.
Sean Dunshee | TrustRadius Reviewer

Likelihood to Renew

GreenRope

GreenRope 8.8
Based on 8 answers
They have monthly renewals, so at any time you can cancel and not feel like they are holding your money. Their customer support is easy to work with. Their ticketing system to communicate with you about service issues is fantastic(which is included in the monthly fee) allows you to track issues. We use the ticketing system and add it to our website. This gives people the ability to communicate with us 24/7.
Lance Labno | TrustRadius Reviewer

HubSpot

HubSpot 9.9
Based on 371 answers
Our business relies on the HubSpot platform to manage our marketing, sales and CRM processes. HubSpot marketing automation helps us define our activities and streamlines them in a cohesive and efficient way. Without HubSpot, we will have to revert to the 'old way' of doing everything with a variety of disparate systems.
Arun C Devan | TrustRadius Reviewer

Usability

GreenRope

GreenRope 6.6
Based on 4 answers
It takes time to learn this system. It is not going to happen over night, but once you master it it will be worth it. I am already seeing some great results, all I have to do is keep learning.
Renee Charbonneau | TrustRadius Reviewer

HubSpot

HubSpot 9.3
Based on 96 answers
Hubspot shows you what do and makes it easy to find the help articles you need. Over all it shows the system status well. The only issue is when there are syncing issues so you'll have to save often and make sure to refresh so you know your changes synced with the server.
Karen Rust | TrustRadius Reviewer

Reliability and Availability

GreenRope

No score
No answers yet
No answers on this topic

HubSpot

HubSpot 9.1
Based on 25 answers
We made a decision as an agency to only work with Hubspot. The software is easy to work with, and the support is very good
Jan Beery | TrustRadius Reviewer

Performance

GreenRope

GreenRope 8.2
Based on 1 answer
No answer on this topic is available.

HubSpot

HubSpot 8.9
Based on 17 answers
With all the new features in HubSpot, the system can get a tad slow sometimes... That said, most of the time it is lightning fast and I have no problems. Because most of the integrations are API, they silently work in the background. I have not had trouble with lag due to HubSpot integration
Carah Counts | TrustRadius Reviewer

Support Rating

GreenRope

GreenRope 7.3
Based on 2 answers
Many times I have to repeat the issue several times before the person understands correctly. There was also an instant where support was not available when help was needed, had to wait for a response and it was a business day.
Anonymous | TrustRadius Reviewer

HubSpot

HubSpot 9.9
Based on 81 answers
I had a pretty serious programming issue in my onboarding period. I called and got to someone within 10 minutes. Their hold music was not elevator music, it was Andy Grammer's latest hits which made it seem like less time. They took note of the issue, tried what they knew, and then said they would work on the issue and be in touch soon. The issue was resolved within a day! And they were so pleasant to work with
Hillary Johns | TrustRadius Reviewer

In-Person Training

GreenRope

No score
No answers yet
No answers on this topic

HubSpot

HubSpot 9.1
Based on 8 answers
I did the 2-day classroom at HubSpot's corporate office in Cambridge. First off, it was amazing to see their corporate office in general. They have such a cool office environment. But it was also great to have the ability to learn in a workshop format with other HubSpot users and meet my Account Manager/ Inbound Marketing Consultant in person.
Carah Counts | TrustRadius Reviewer

Online Training

GreenRope

No score
No answers yet
No answers on this topic

HubSpot

HubSpot 9.1
Based on 26 answers
I went through Inbound Marketing University in 2006. Great training and helped my transition from traditional (outbound) marketing to inbound marketing that I've been able to apply to a number of businesses from wastewater and water reuse, to professional services and SaaS. Share information of value to build awareness and trust. Answer customers' questions in a transparent way to generate more qualified leads. Understand the difference between a marketing qualified lead and a sales qualified lead and put together a lead nurturing program. Your sales and marketing efforts will see significant ROI.
Tom Smith | TrustRadius Reviewer

Implementation Rating

GreenRope

GreenRope 8.2
Based on 1 answer
I think there are some cheat sheets and best practises lists that could be created that would save a business a lot of time and frustration. BUT, even as it is, the frustrations and challenges disappear as things start working. I am going to be offering up a few of the tricks I have learned to the team at GreenRope to share with other users because when customers offer valuable work arounds that they find helpful to others, we accomplish a few things. The coders get an idea of things that aren't working quite as expected so they can look into fixes, other customers get benefit and we all win
Renee Charbonneau | TrustRadius Reviewer

HubSpot

HubSpot 7.3
Based on 50 answers
My biggest piece of advice for those who are implementing Hubspot is that you need to devote the time up front and learn how to use the product. Once you learn how to use Hubspot, it will be much more effective as well as much easier to use in the long run
Andrew Driscoll | TrustRadius Reviewer

Alternatives Considered

GreenRope

We chose GreenRope.com because they were the best fit. We already had a marketing email strategy with Constant Contact so choosing a CRM with those capabilities was very important when making our decision. Everything we were already doing could be in 1 place instead of needing to login to several different outlets to reach our goals and objectives. For example, email marketing (Constant Contact), website tracking (our Host), client tracking (spreadsheets), Calendars (Outlook), etc. Now we do everything, email marketing, track leads, have a work flow, track website visitors, post events and forecast all with 1 login. It's great!!
Wendy Tibus | TrustRadius Reviewer

HubSpot

We migrated from Marketo to HubSpot and noticed a difference nearly right away. Gone were hours of putting a campaign together through multiple folders only to have Marketo display the rainbow wheel of death and have the campaign disappear with all of your work. Additionally, we didn't need to have a full-time code on staff to generate beautiful and compelling email templates or landing pages. Working hand-in-hand, our new campaigns generated lead flow that helped our team deliver best-ever results and directly impact the bottom line.
Romy Ribitzky | TrustRadius Reviewer

Scalability

GreenRope

No score
No answers yet
No answers on this topic

HubSpot

HubSpot 7.3
Based on 7 answers
While HubSpot initially, seven years ago, seemed built for SMBs it appears they have scaled their solution for larger enterprises. I do not have experience sending out 10 million-plus emails per month so I don't know how HubSpot would handle that. However, I do know that some other marketing automation platforms have had trouble with such scale. As such, I suggest HubSpot have one of it's enterprise customers share data on the length of time it takes to send out 1 million emails. Are we talking minutes, hours or days? Then decide what's right for you based on your business needs.
Tom Smith | TrustRadius Reviewer

Return on Investment

GreenRope

  • It has helped us from an efficiency standpoint to organize, keep track off, and communicate with our contacts.
  • We have high functionality and great features for a great cost.
  • People with varying levels of computer experience can use GreenRope and many of its features.
Anonymous | TrustRadius Reviewer

HubSpot

  • For our customers and us: High Lead Conversion
  • For our customers and us: More business from digital channels
  • For our customers and us: Shorter salescykles
  • For our customers and us: ROI faster
  • For our customers and us: Heighten Brand loyalty and customer sharing.
Sara Larsen | TrustRadius Reviewer

Screenshots

Pricing Details

GreenRope

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$399*

* Per Account

GreenRope Editions & Modules

Edition
Starter$1491
Prime$1991
Pro$2491
Premium$2991
Powerhouse$3491
Supreme$4491
Ultimate$6991
  1. Per Month [Unlimited Users]
Additional Pricing Details
All price plans include unlimited users, unlimited emails, and all features.

HubSpot

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

HubSpot Editions & Modules

Edition
Pro$8001
Enterprise$3,2002
Starter$503
Free$04
  1. per month (includes 1,000 contacts)
  2. per month (includes 10,000 contacts)
  3. per month (includes 1,000 contacts)
  4. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

GreenRope
8.9
HubSpot
8.8

Likelihood to Renew

GreenRope
8.8
HubSpot
9.9

Usability

GreenRope
6.6
HubSpot
9.3

Reliability and Availability

GreenRope
HubSpot
9.1

Performance

GreenRope
8.2
HubSpot
8.9

Support Rating

GreenRope
7.3
HubSpot
9.9

In-Person Training

GreenRope
HubSpot
9.1

Online Training

GreenRope
HubSpot
9.1

Implementation Rating

GreenRope
8.2
HubSpot
7.3

Scalability

GreenRope
HubSpot
7.3

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