HelpWire vs. TeamViewer
HelpWire vs. TeamViewer
Product | Rating | Most Used By | Product Summary | Starting Price |
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HelpWire | N/A | HelpWire is a remote desktop service that provides remote control tools for on-demand support of PCs, laptops, and workstations. It streamlines IT support, boosting productivity for customer support teams regardless of size. Technicians can access clients' computers for swifter issue resolution and eliminating the need for costly, time-consuming on-site visits. HelpWire offers functionality tailored to the unique needs of SMBs, IT support teams, MSPs, and help desks, ensuring… | $0 | |
TeamViewer | N/A | TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features. | $24.90 per month (billed annually) |
HelpWire | TeamViewer | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | Optional | Optional | ||||||||||||||
Additional Details | The product is free of charge, no Ads, no extra fees | — | ||||||||||||||
More Pricing Information |
HelpWire | TeamViewer | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Remote Administration |
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Remote Access |
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HelpWire | TeamViewer | |
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Small Businesses | Getscreen.me Score 9.8 out of 10 | Getscreen.me Score 9.8 out of 10 |
Medium-sized Companies | ConnectWise ScreenConnect Score 9.0 out of 10 | mRemoteNG Score 9.7 out of 10 |
Enterprises | Remote Desktop Manager Score 8.4 out of 10 | Remote Desktop Services Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
HelpWire | TeamViewer | |
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Likelihood to Recommend | 10.0 (2 ratings) | 8.4 (484 ratings) |
Likelihood to Renew | - (0 ratings) | 9.6 (62 ratings) |
Usability | 10.0 (1 ratings) | 9.2 (56 ratings) |
Availability | - (0 ratings) | 9.1 (4 ratings) |
Performance | - (0 ratings) | 9.1 (4 ratings) |
Support Rating | - (0 ratings) | 9.0 (50 ratings) |
In-Person Training | - (0 ratings) | 9.1 (2 ratings) |
Online Training | - (0 ratings) | 9.0 (4 ratings) |
Implementation Rating | - (0 ratings) | 8.4 (43 ratings) |
Configurability | - (0 ratings) | 9.1 (3 ratings) |
Ease of integration | - (0 ratings) | 9.1 (4 ratings) |
Product Scalability | - (0 ratings) | 9.1 (4 ratings) |
Vendor post-sale | - (0 ratings) | 6.5 (4 ratings) |
Vendor pre-sale | - (0 ratings) | 7.8 (4 ratings) |
HelpWire | TeamViewer | |
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Likelihood to Recommend | Electronic Team, Inc. | TeamViewer |
Pros | Electronic Team, Inc. | TeamViewer |
Cons | Electronic Team, Inc. | TeamViewer |
Likelihood to Renew | Electronic Team, Inc. No answers on this topic | TeamViewer |
Usability | Electronic Team, Inc. | TeamViewer |
Reliability and Availability | Electronic Team, Inc. No answers on this topic | TeamViewer |
Performance | Electronic Team, Inc. No answers on this topic | TeamViewer |
Support Rating | Electronic Team, Inc. No answers on this topic | TeamViewer |
In-Person Training | Electronic Team, Inc. No answers on this topic | TeamViewer |
Online Training | Electronic Team, Inc. No answers on this topic | TeamViewer |
Implementation Rating | Electronic Team, Inc. No answers on this topic | TeamViewer |
Alternatives Considered | Electronic Team, Inc. | TeamViewer |
Scalability | Electronic Team, Inc. No answers on this topic | TeamViewer |
Return on Investment | Electronic Team, Inc. | TeamViewer |
ScreenShots | HelpWire Screenshots | TeamViewer Screenshots |