HipChat (discontinued) vs. Trello

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HipChat (discontinued)
Score 9.4 out of 10
N/A
Hipchat was discontinued by Atlassian. Users are being migrated to Slack.
$0
per user
Trello
Score 8.0 out of 10
N/A
Trello from Atlassian is a project management tool based on a Kanban framework. Trello is ideal for task-management in a to-do list format. It supports sharing boards and cards across users or teams. The product offers a free version, and paid versions add greater automation, collaboration, and administrative control.
$12.50
per user/per month
Pricing
HipChat (discontinued)Trello
Editions & Modules
HipChat Basic
$0
per user
HipChat Plus
$2
per user
Business Class
$12.50
per user/per month
Enterprise
$17.50
per user/per month
Free
Forever Free
Offerings
Pricing Offerings
HipChat (discontinued)Trello
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFor Server pricing info please visit https://www.hipchat.com/server (Only $1.20/user/month at the highest user tier!)
More Pricing Information
Community Pulse
HipChat (discontinued)Trello
Considered Both Products
HipChat (discontinued)
Trello
Chose Trello
Evernote stores documents but donest help us manage workflows and delegate tasks like trello. Trello really helps us move agenda items along which we couldn't do in Evernote
Chose Trello
We've found that Trello is our preferred tool to use compared to the competitors. Asana would be second place. Trello has the easiest to use interface, is attractive, has a lot of intuitive features, and has been a reliable collaboration tool. Asana has a lot of similar …
Top Pros
Top Cons
Features
HipChat (discontinued)Trello
Project Management
Comparison of Project Management features of Product A and Product B
HipChat (discontinued)
7.3
106 Ratings
7% below category average
Trello
7.8
204 Ratings
4% above category average
Mobile Access7.397 Ratings7.7178 Ratings
Search7.2103 Ratings00 Ratings
Task Management00 Ratings9.2204 Ratings
Resource Management00 Ratings8.1169 Ratings
Gantt Charts00 Ratings7.567 Ratings
Scheduling00 Ratings7.8155 Ratings
Workflow Automation00 Ratings7.8130 Ratings
Team Collaboration00 Ratings8.8200 Ratings
Support for Agile Methodology00 Ratings8.1138 Ratings
Support for Waterfall Methodology00 Ratings8.0109 Ratings
Document Management00 Ratings7.2147 Ratings
Email integration00 Ratings7.4135 Ratings
Timesheet Tracking00 Ratings7.382 Ratings
Change request and Case Management00 Ratings8.095 Ratings
Budget and Expense Management00 Ratings6.969 Ratings
Communication
Comparison of Communication features of Product A and Product B
HipChat (discontinued)
7.3
132 Ratings
9% below category average
Trello
-
Ratings
Chat7.7132 Ratings00 Ratings
Notifications7.7130 Ratings00 Ratings
Discussions6.5110 Ratings00 Ratings
Surveys7.834 Ratings00 Ratings
Internal knowledgebase7.043 Ratings00 Ratings
Integrates with GoToMeeting7.023 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
HipChat (discontinued)
6.3
95 Ratings
25% below category average
Trello
-
Ratings
Video files6.585 Ratings00 Ratings
Audio files6.873 Ratings00 Ratings
Access control6.660 Ratings00 Ratings
Advanced security features5.949 Ratings00 Ratings
Integrates with Google Drive6.027 Ratings00 Ratings
Device sync6.055 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
HipChat (discontinued)
-
Ratings
Trello
7.2
67 Ratings
3% below category average
Quotes/estimates00 Ratings7.047 Ratings
Invoicing00 Ratings7.540 Ratings
Project & financial reporting00 Ratings6.653 Ratings
Integration with accounting software00 Ratings7.641 Ratings
Best Alternatives
HipChat (discontinued)Trello
Small Businesses
Stackby
Stackby
Score 9.8 out of 10
FunctionFox
FunctionFox
Score 8.3 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
Quickbase
Quickbase
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HipChat (discontinued)Trello
Likelihood to Recommend
6.8
(133 ratings)
9.0
(204 ratings)
Likelihood to Renew
9.8
(2 ratings)
8.0
(4 ratings)
Usability
7.2
(8 ratings)
8.0
(42 ratings)
Support Rating
7.1
(7 ratings)
8.0
(79 ratings)
Implementation Rating
8.4
(3 ratings)
8.0
(2 ratings)
Ease of integration
7.6
(8 ratings)
-
(0 ratings)
Product Scalability
7.2
(10 ratings)
-
(0 ratings)
User Testimonials
HipChat (discontinued)Trello
Likelihood to Recommend
Atlassian
Well suited for
Cross-teams communication.
Webhooks support. Easy integrations with Atlassian products and other systems as well. File sharing directly or in a group. Video/Audio calls.
Not suited for:
Lacks apps integration like Slack.
Lacks quality with video calls.
Slow file transfer for large files.
Frequent downtime due to app instability.
Read full review
Atlassian
It is well suited to my job requirements as I bring employees in, and I help offboard them as well. This tool helps me when I need to make sure all items are completed by a certain time frame, so I would say it holds us accountable. Someone who doesn't manage a group of people may not find this as useful when dealing with others but could use it for their own accountability when needing to track their accomplishments.
Read full review
Pros
Atlassian
  • HipChat is very stable and reliable. I have never had issues with not being able to connect or being able to communicate with others on HipChat.
  • HipChat integrates quite well with other applications, such as Jira and Stash. This is a main selling point for my team. It provides a convenient feed of actions on a JIRA story or Stash pull request.
  • HipCat does a good job of allowing 1-1 and group chats. It is simple to start a new conversation and it is easy to hold a group conversation and keep track of who is in the room.
  • I like how HipChat has away/here/on mobile statuses. This makes it easy to see if a person is available to be contacted.
Read full review
Atlassian
  • It helps make various workspaces. Each workspace can be used for a different set of task management and can be shared with the people involved.
  • Creating task lists. We can create various task lists, the list title could be the status of the task, for example, In progress, approval, completed, etc. You can slide your task cards from one list title to another.
  • Trello cards have a huge set of features like adding the heading and description of the task, you can also attach certain associated links and documents to the cards as well.
Read full review
Cons
Atlassian
  • Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks.
  • Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms.
  • Video and audio calls are pretty useless, they're slow and not always work.
  • The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years.
Read full review
Atlassian
  • Allow tables as content for comment or description in Cards
  • Assign priority to certain cards (easy for sorting)
  • Create an open invite link for others to join/view the Trello board, without edit rights (so people don't need to install/use Trello if they want a quick glance on what's going on)
Read full review
Likelihood to Renew
Atlassian
If they fix the bugs the last update gave that are causing hipchat to crash more often.
Read full review
Atlassian
I am very likely to renew Trello, because it doesn't cost anything to do so. I am also very likely to use Trello's upgraded features in the future because a lot of my team's data is stored on there and they have already gotten used to the platform. Trello is very easy for new team members to pick up, making the onboarding and usability very streamlined.
Read full review
Usability
Atlassian
The app itself had a pleasant if not generic interface. As a user experience expert and engineer I can say the interface is fairly intuitive if not bland. It does what you expect it to do and it's available on iOS and Android devices. If I recall it was generally pretty light weight in terms of installation size.
Read full review
Atlassian
Overall, Trello is a great tool to use. It's very user-friendly, very powerful and we've set it up to work well for our team. I've recommended it to others who need something free or very cheap and it's worked well for them too. If you're wanting something with more muscle, then I'd suggest looking at either monday.com or Airtable.
Read full review
Support Rating
Atlassian
HipChat support is good . Responds in timely manner when ever we have raised the request via email , phone and gives us continue update on the request .Though most of the questions are answered by HipChat FAQs , but they can still improve it and add more to the knowledge base .
Read full review
Atlassian
I haven't had much need to contact their support because the product is easy to use and pretty bug-free. I did reach out to them about swimlanes and I was able to find the information I needed very quickly and it was thorough and accurate information about current functionality. I love that they use their own product. That's always a good sign.
Read full review
Implementation Rating
Atlassian
I don't have insights as I was not a part of the implementation. However, I love the end product
Read full review
Atlassian
For our small business, getting a few of us started well on Trello was the key, I think. As long as a couple of us were really comfortable with the interface, we could lead others and help them with any questions. From now on, anyone who works with us just naturally uses Trello for information sharing - it's just part of what we do.
Read full review
Alternatives Considered
Atlassian
We tried a lot of chat clients before choosing HipChat. The Skype for Business UI on the Mac side was 5 years old and terrible. Mac users hated the app including our CTO. Cisco Jabber was expensive to license and maintain; Skype was open to the public which took time away due to users dealing with spam and could allow viruses and malware. HipChat being a closed product, centrally managed and available to try without an upfront investment was perfect for our environment. All our Agile teams have their own room, chat and can communicate with others quickly and easily.
Read full review
Atlassian
Trello is easy for a non-technical person to use. Other management systems, like MS Project, frighten away less computer-savvy users. I've found this to be instrumental in getting volunteers to agree to step in and get fully involved with projects--particularly those that might span the entire year or involve many different pieces to completion.
Read full review
Scalability
Atlassian
Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.
Read full review
Atlassian
No answers on this topic
Return on Investment
Atlassian
  • HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.
Read full review
Atlassian
  • Trello keeps me organized, focused, and on track. I could filter the Trello board to only see my issues and understand what I needed to work on and when.
  • Trello helped our team implement an agile structure. It's a very simple kanban method of viewing all of your team's tasks and statuses. You can completely customize the columns to your team's specific workflow and create tags relevant to your work.
  • Trello helps reduce unnecessary communications between teams. When I want to request translations, I simply create a card on the localization Trello board -- no need to directly message anyone on the team, and I can watch the status of the card change from "in progress" to "in review" to "translated," all without having to directly ask for updates.
Read full review
ScreenShots

HipChat (discontinued) Screenshots

Screenshot of HipChat is with your team, whenever, wherever. Try it on your desktop, web, mobile, tablet, & wearable.Screenshot of Give your eyes the respite they deserve from your blaring white screen with HipChat dark mode!Screenshot of HipChat becomes your command center by integrating with over 100 awesome apps/tools your team already loves (like Uber!).