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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Agorapulse

    Score9.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity. This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Conversations are captured with the inbox -- depending on the social network, it captures comments, mentions, direct/private…

    $49

    per user

    Hootsuite

    Score8.3 out of 10
    N/AHootsuite is a social media management platform for building brand awareness, engaging with customers, and driving business results. Users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, keep track of customer conversations, integrate with over 200+ applications, and gain actionable real-time insights from social media to make critical business decisions from…

    $249

    per month per user

    Pricing
    AgorapulseHootsuite
    Editions & Modules
    Standard
    $99
    up to 10 profiles
    Professional
    $149
    up to 10 profiles
    Advanced
    $199
    per month up to 10 profiles
    Custom
    Custom Pricing
    Standard
    $199
    per month (billed annually) Starts at 1 user, 10 social accounts
    Advanced
    $399
    per month (billed annually) Starts at 1 user, unlimited social accounts
    Enterprise
    Custom Pricing
    per year
    Offerings
    Pricing Offerings
    AgorapulseHootsuite
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsAll plans are free for 30 days. Additional profiles cost $15/profile.Plans can be paid monthly or annually, with a discount for annual pricing.
    More Pricing Information
    Community Pulse
    AgorapulseHootsuite
    Considered Both Products
    Agorapulse
    Chose Agorapulse
    Agorapulse is by far the greatest value for the highest capabilities across all aspects of social media management, and they have excellent customer service and communication in case you ever need support. While some of these other products that I have used or evaluated may be …
    Incentivized
    Chose Agorapulse
    I think Agorapulse is by far the most comprehensive platform and user-friendly. In my experience, the support on hand is responsive and easy to speak with through the online chat. Hootsuite, Adobe Express, and Buffer seemed limited in what they offer in comparison, particularly …
    Incentivized
    Chose Agorapulse
    Way more user friendly, easier to consult and faster to go were you need to. With Hootsuite there is a lot of scrolling for nothing.
    Incentivized
    Chose Agorapulse
    Hootsuite was too difficult to connect to our social media accounts.
    Incentivized
    Chose Agorapulse
    We selected Agora due to better pricing for the core features we use so we don't feel that we are overpaying for tools we are not using much. Also, in comparison to Hootsuite, Agorapulse has better a community management tool, allowing labeling and easy automation which is key …
    Incentivized
    Chose Agorapulse
    They have pros and cons. It's generally better than Hootsuite but more expensive. We use Later too for social planning. Perhaps it'd be useful to better understand everything we can do in Agora.
    Incentivized
    Chose Agorapulse
    Agorapulse has YouTube, while many other platforms do not. It's user-friendly for agencies managing multiple clients. Statusbrew doesn't have a cap on the size of videos/pictures you can upload, which is nice, but it's also four times more expensive. Hootsuite has too many …
    Incentivized
    Chose Agorapulse
    The reporting in Agorapulse and the ability to approve was one of the reasons for choosing Agorapulse. The cost basis was lower when we added all the features versus the free version of Hootsuite.

    Another aspect was the UX/UI which was much more pleasant[.]
    Incentivized
    Chose Agorapulse
    When we used Hootsuite we only used the free version, but the interface was cluttered and disorganized. We much prefer Agorapulse, where you can see things by network and keep things clean and organized. The mobile app is much better with Agorapulse as well.
    Incentivized
    Chose Agorapulse
    I love it the most!! Buffer no longer was pulling in comments for us, and the Hootsuite platform is confusing and not built for multiple companies.
    Incentivized
    Chose Agorapulse
    Hootsuite was much more expensive and robust that we needed.
    Incentivized
    Chose Agorapulse
    The user interface and experience are so much easier with Agorapulse. Quick to navigate and simple to use resulting in a much quicker workflow. There is no downtime with Agorapulse (none that we have experienced yet). We used to get a lot of glitches with Hootsuite. The …
    Incentivized
    Chose Agorapulse
    AP is definitely more user friendly than Hootsuite, which is the product we previously used. We were able to get many people trained on Agorapulse very quickly. I do wish Agorapulse had some of the tracking and exporting features than Brand24 has in terms of listening. We use …
    Incentivized
    Chose Agorapulse
    Better pricing, great support staff, ease or use, a full suite of content planning, analytics, inboxes.
    Incentivized
    Chose Agorapulse
    Want to post the same content on different profiles? Don't duplicate your posts, you can just select what platform to post them onto! You can even change around the copy/hashtags/etc to optimize the posts for each platform.
    Incentivized
    Chose Agorapulse
    It's way better. See above.
    Incentivized
    Chose Agorapulse
    Advanced features like enhanced ai and automated reporting.
    Incentivized
    Chose Agorapulse
    Agorapulse is more affordable while offering comparable functionality. It's difficult to find competitors that provide everything Agorapulse has to offer.
    Incentivized
    Chose Agorapulse
    We have used many different tools in the past but Agorapulse really is the best in terms of unifying all of our platforms in one place. It saves us time on a daily basis and means we can limit how many programmes we use. Why use five when one will do!
    Incentivized
    Chose Agorapulse
    Agorapulse offers more customized features for our needs at an affordable price.
    Incentivized
    Chose Agorapulse
    We much preferred the layout of Agorapulse and the fact that you could create multiple posts from one place.
    Incentivized
    Chose Agorapulse
    We chose Agorapulse thanks to the sales team, which created an exclusive offer. Thanks to that, we've been able to start using it. The fact that the sales team was available in our mother tongue and helped us right from the beginning was, in my opinion, the key to our decision. …
    Incentivized
    Chose Agorapulse
    It's the best for the value! Sprout had a few functions that I miss, such as pulling label/tag reports. However, Agorapulse definitely measures up to its competitors. I would (and have) highly recommend it to other social media marketers.
    Incentivized
    Chose Agorapulse
    I decided to use Agorapulse because their scheduling tool is more intuitive, allows you to make changes to the text/image of the post based on the platform you're using without having to schedule them separately. I also liked the fact that it would schedule things to be posted …
    Incentivized
    Hootsuite
    Chose Hootsuite
    Metricool is free and we can shedule up to 50 posts per month, however Hootsuite allows us to do just a little bit more. For the price Agorapulse and Hootsuite are in tight competition but we prefer the Hootsuite format, although some chamber partners do find it a bit on the …
    Incentivized
    Chose Hootsuite
    Hootsuite is a much more cost-effective option, despite many of the strengths, that both Sprout Social and Agorapulse have to offer. Even with a tool like Tweetdeck, Hootsuite's offering is more in-class and good for an organization just starting out or looking to scale a …
    Incentivized
    Chose Hootsuite
    I have also used Agorapulse, Sprinklr, and Spredfast. I chose Hootsuite based on price point, features, and the size of the current managed brands.
    Incentivized
    Chose Hootsuite
    I found Hootsuite much more user-friendly.
    Incentivized
    Chose Hootsuite
    Incomparably better, above all on message or job assignment and planning.
    Incentivized
    Chose Hootsuite
    Hootsuite offered everything we needed in one package, and it came with some improvements over the previous platform we had used (Sprout), specifically campaigns, custom reporting, custom data types, and more. We selected it because of the ability to not only have these …
    Incentivized
    Chose Hootsuite
    Agora Pulse interface is easier for newcomers,as inbox management. Reporting is much more complete, and included in the package (expensive add-on for Hootsuite Pro)
    Incentivized
    Key User Insights
    Would buy again
    98%
    Would buy again
    54 Answers
    93%
    Would buy again
    328 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    47 Answers
    92%
    Delivers good value for the price
    283 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    52 Answers
    94%
    Happy with the feature set
    333 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    45 Answers
    93%
    Lived up to sales and marketing promises
    280 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    51 Answers
    98%
    Implementation went as expected
    316 Answers
    Features
    AgorapulseHootsuite
    Listening/monitoring
    Comparison of Listening/monitoring features of Agorapulse and Hootsuite
    Feature
    Agorapulse
    9.4
    182 Ratings
    21% above category average
    Hootsuite
    7.0
    325 Ratings
    9% below category average
    Boolean keyword searches10.0152 Ratings7.1213 Ratings
    Filtering out noise/spam10.0154 Ratings6.4225 Ratings
    Broad channel coverage8.22 Ratings7.8299 Ratings
    Sentiment analysis00 Ratings6.8225 Ratings
    Publishing
    Comparison of Publishing features of Agorapulse and Hootsuite
    Feature
    Agorapulse
    9.0
    251 Ratings
    10% above category average
    Hootsuite
    8.1
    448 Ratings
    1% below category average
    Content planning and scheduling10.0248 Ratings9.0448 Ratings
    Audience targeting8.7160 Ratings7.2305 Ratings
    Content optimization7.31 Ratings7.7369 Ratings
    Workflow management10.0211 Ratings8.4380 Ratings
    Engagement
    Comparison of Engagement features of Agorapulse and Hootsuite
    Feature
    Agorapulse
    9.0
    246 Ratings
    10% above category average
    Hootsuite
    7.6
    360 Ratings
    7% below category average
    Automated routing and prioritization7.043 Ratings7.5261 Ratings
    Customer interaction histories10.0223 Ratings7.3281 Ratings
    Bulk actions10.0204 Ratings7.8312 Ratings
    Marketing
    Comparison of Marketing features of Agorapulse and Hootsuite
    Feature
    Agorapulse
    7.6
    142 Ratings
    1% below category average
    Hootsuite
    7.0
    339 Ratings
    10% below category average
    Lead generation7.4110 Ratings6.6209 Ratings
    Content marketing7.98 Ratings7.6306 Ratings
    Paid media management8.21 Ratings6.8207 Ratings
    Campaigns and promotions6.9119 Ratings6.8257 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Agorapulse and Hootsuite
    Feature
    Agorapulse
    9.4
    256 Ratings
    12% above category average
    Hootsuite
    8.1
    439 Ratings
    3% below category average
    Twitter10.0229 Ratings7.7394 Ratings
    Facebook10.0256 Ratings8.6422 Ratings
    LinkedIn9.3104 Ratings8.0370 Ratings
    Google+7.25 Ratings8.960 Ratings
    Instagram10.0242 Ratings8.6377 Ratings
    Pinterest9.11 Ratings7.2183 Ratings
    YouTube10.028 Ratings7.6176 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Agorapulse and Hootsuite
    Feature
    Agorapulse
    4.8
    230 Ratings
    47% below category average
    Hootsuite
    7.9
    361 Ratings
    2% above category average
    Campaign success analytics5.0199 Ratings8.2334 Ratings
    Real-time tracking1.0196 Ratings7.7336 Ratings
    Competitor analysis8.4161 Ratings7.7232 Ratings
    Account management
    Comparison of Account management features of Agorapulse and Hootsuite
    Feature
    Agorapulse
    9.6
    245 Ratings
    19% above category average
    Hootsuite
    7.9
    370 Ratings
    0% below category average
    Role-based user permissions & privileges9.3228 Ratings8.3318 Ratings
    Mobile access10.0216 Ratings7.5337 Ratings
    Best Alternatives
    AgorapulseHootsuite
    Small Businesses
    Sendible
    Score7.2 out of 10
    Sendible
    Score7.2 out of 10
    Medium-sized Companies
    Emplifi
    Score8.9 out of 10
    Emplifi
    Score8.9 out of 10
    Enterprises
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.2 out of 10
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.2 out of 10
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    User Ratings
    AgorapulseHootsuite
    Likelihood to Recommend
    9.0
    (343 ratings)
    8.4
    (511 ratings)
    Likelihood to Renew
    9.1
    (87 ratings)
    8.6
    (89 ratings)
    Usability
    9.9
    (67 ratings)
    8.3
    (150 ratings)
    Availability
    9.1
    (3 ratings)
    9.8
    (21 ratings)
    Performance
    8.2
    (2 ratings)
    9.8
    (19 ratings)
    Support Rating
    8.7
    (69 ratings)
    7.0
    (263 ratings)
    In-Person Training
    -
    (0 ratings)
    6.0
    (1 ratings)
    Online Training
    9.1
    (2 ratings)
    9.0
    (17 ratings)
    Implementation Rating
    8.3
    (6 ratings)
    8.0
    (39 ratings)
    Configurability
    7.3
    (2 ratings)
    7.2
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    7.6
    (2 ratings)
    Product Scalability
    4.6
    (2 ratings)
    8.1
    (3 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    8.9
    (3 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    8.3
    (18 ratings)
    User Testimonials
    AgorapulseHootsuite
    Likelihood to Recommend
    Agorapulse
    Agorapulse has been a huge benefit to us as a business and is the most comprehensive platform we've used, having previously been with Hootsuite and ContentCal. It is likely to be better for companies that are managing multiple social profiles and want to consolidate these into one manageable platform. Given the amount of features it provides, it might not be suitable for individuals. The reporting is a fantastic part of the platform, which includes brand awareness for certain profiles, the best time to post for engagement, and details that all help with strategising. The inbuilt link shortening and tracking is useful, we've set this up and need to explore its capabilities further. Overall, we would recommend Agorapulse and it's a great asset to our business.
    Incentivized
    Read full review
    Hootsuite
    Hootsuite presents my team everything we need to manage the social media function. Even writing the "what can be improved" section strained me, because there really isn't a whole lot to complain about. At this point, I (and my social media manager) need to explore the platform more, specifically OwlyGPT, campaigns, and listening. It's pretty much everything we need right now
    Incentivized
    Read full review
    Pros
    Agorapulse
    • Calendar sharing - great for internal and external approval
    • Community management - it means we can keep on top of engagement for all of our clients in one place
    • Report - it's really useful for us to be able to create such in depth reports that we can use internally but also share with clients so they can see the results of what we are doing
    Incentivized
    Read full review
    Hootsuite
    • Reporting. We are able to pull accurate and concise data points on our channels.
    • Planning and calendaring. We love that we are able to have our teams plan out content across months so that we are never feeling behind schedule on getting content out there.
    • Creating content natively in the platform!
    Incentivized
    Read full review
    Cons
    Agorapulse
    • Would love to have a draft feature. We often don't schedule things until the assets are ready, or use a placeholder image and swap them afterwards
    • Editing posts intended for multiple channels is not as easy as scheduling them in the first place. I would love to edit and have the same menu I do as when I'm scheduling where I have my base text and then the adjusted text for each social media. It's rare that something I've planned to be a similar post across channels, needs editing, but only for one of those channels. e.g. Correcting mistakes or changing strategies.
    • Currently, I export the analytics and put it in a Google Sheet where I have more control over the data, which I love. For me to use the Agora Reports system, I would need substantial features like comparing metrics in the same charts, using direct line charts instead of smoothed (smoothed charts look nice, but just obfuscate data), separating out paid growth, etc. It's probably too large an ask for what Agora is trying to provide, which is why the export tool is very useful.
    • While I'm talking about it, a slight bug with the export tool is that when you export two things in quick succession, it just sends a duplicate of the first report via email. I'll export a CSV of Global data and then a CSV of Content, and if I do it too quickly, it doubles up the Global data and I don't get the Content until I resend.
    • More specific filtering for listening. Sometimes someone has our brand in their name and we get ALL of their content. We have to add each user like this to the filter instead of being able to filter out usernames that contain it.
    Incentivized
    Read full review
    Hootsuite
    • TikTok is an area for improvement as it's newer to Hootsuite. It would be beneficial to be able to link non-business profiles on TikTok to Hootsuite as many businesses use personal accounts to access TikTok's expansive music library.
    • Hootsuite does have room to improve the analytics capabilities. There could be more ways to customize each aspect of their reports. There isn't much manipulation of data in each type of data set.
    • Simplicity is an area of improvement for Hootsuite. The streams are one example of an area that is super cluttered and difficult to view. Their platform could really use an aesthetic overhaul to make things look more pleasing.
    Incentivized
    Read full review
    Likelihood to Renew
    Agorapulse
    The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
    Incentivized
    Read full review
    Hootsuite
    At this time we are satisfied that Hootsuite offers the most of what we are looking for at the most reasonable price point. As the social media landscape and monitoring/scheduling software changes, so do our needs. We re-evaluate our tools semi-annually or as new tools emerge onto the market. If we find at any point that we aren't gaining an advantage, then we are open to switching products.
    Incentivized
    Read full review
    Usability
    Agorapulse
    Any time I onboard a new team member, they are very quick to adapt to Agora's user interface and therefore require a very quick onboarding process from me, which is a massive plus. While I think having an all-in-one platform would be ideal, there is something to be said about only having a few bells and whistle so that my team can focus on what is most important to us and our clients, content
    Incentivized
    Read full review
    Hootsuite
    I will give Hootsuite a rating of 10/10 because it has delivered measurable business impact through social media. It helps centralize and streamline content planning, approvals, scheduling, and reporting in one place. It has significantly reduced manual workload and improved team efficiency. We achieved higher engagement rates, faster customer response times, and improved lead quality through social channels. It has also helped us with centralized reporting across different social media channels.
    Incentivized
    Read full review
    Reliability and Availability
    Agorapulse
    Agorapulse occasionally has outages or shuts down. It never interferes with my use of the application or any of my posts
    Incentivized
    Read full review
    Hootsuite
    Gliches have made it a bit of a bind, particularly when you just want to 'click and send' a web article after you have read it - and then you have to deal with support (a great team but not always able to solve the problems with the gliches). Gliches with it loading properly, gliches with 'double ups in FB on the posts (the personal page and the business page if both clicked will lead to 2 lots of postings to each page!)
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    Performance
    Agorapulse
    Agorapulse has generally had great performance. Occasionally I have issues with my videos being posted on Instagram. I still am not sure why. the format of the videos is the same as the videos that are going through.
    Incentivized
    Read full review
    Hootsuite
    HootSuite does everything it is designed to do very well: the product's performance is very reliable and efficient. Like other tools, there is always a room for new developments and updates, and the HootSuite team recognizes this and focuses on new development as well.
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    Support Rating
    Agorapulse
    The support from Agorapulse is excellent. Any time we have made contact they have been quick to reply, and given added extra information to help. The initial sales experience was also good. Not pushy like a lot of other companies, more that they would like to help. And they certainly did for us at a difficult time which built a fantastic relationship with us from the very start. Communication is great too, with just the right amount of emails and updates. Overall we feel that they genuinely care about their clients and users.
    Incentivized
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    Hootsuite
    I can manage all of my accounts on one site! It's absolutely amazing!
    The dashboard is helpful to see how you are doing as well. Still
    getting to understand the analytics and may need to reach out for help
    on this
    Read full review
    In-Person Training
    Agorapulse
    I did not train in person
    Incentivized
    Read full review
    Hootsuite
    Very easy to teach and learn
    Read full review
    Online Training
    Agorapulse
    The staff walked me through the whole platform and asked me if I had any questions. They were very helpful in answering any questions I had.
    Incentivized
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    Hootsuite
    The online training is decent; however, it takes a lot more time to search for answers to my questions. Having a training session with a live person was much more effective as they were able to quickly address the business needs I have.
    Read full review
    Implementation Rating
    Agorapulse
    Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
    Read full review
    Hootsuite
    Simple and easy to use, and have never had any issues. We like how it saves me time and allows me to plan in advance. I plan on using this for as long as I can and will encourage others to use it too. If you haven't tried it you should. I hope my review is helpful to everyone.
    Incentivized
    Read full review
    Alternatives Considered
    Agorapulse
    Want to post the same content on different profiles? Don't duplicate your posts, you can just select what platform to post them onto! You can even change around the copy/hashtags/etc to optimize the posts for each platform.
    Incentivized
    Read full review
    Hootsuite
    Hootsuite offers a wide range of tools at a somewhat steeper cost. If you manage multiple platforms and want to survey the content being shared and interacted with across all of them, Hootsuite seems to have an easier platform to do that with. HubSpot CRM allows us to integrate our social platforms into our existing CRM, which is a cost saver, but Hootsuite is social media-focused, so the set-up is easier.
    Incentivized
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    Scalability
    Agorapulse
    I'm not sure I understand what is meant by scalability.
    Incentivized
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    Hootsuite
    We are only using in marketing and have been able to scale.
    Incentivized
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    Return on Investment
    Agorapulse
    • It has saved our company a lot of time digging through all different social medias to be responsive to consumers
    • It has helped us be more responsive to prospects, so better lead generation
    • Agorapulse allows us to be in touch quicker with our prospects, meaning better lead to appointment generation as well.
    Incentivized
    Read full review
    Hootsuite
    • For our organization, all ROI was on time saved and efficiency: for creating posts, for scheduling and publishing, for interacting with users, and for analyzing performances. It all comes in one place and this makes a very huge difference in your workflows. We would say that Hootsuite went beyond our expectations on this front, for example with the dynamics UTMs and the media library. Saving time was the main reason why we wanted to purchase the platform and it did not disappoint at all.
    • The ROI in time was also fast to get. The learning curse is very short and this is also an important element. Benefiting from the platform did not take long to be experienced.
    Incentivized
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    ScreenShots

    Agorapulse Screenshots

    Screenshot of Through a bulk or one-by-one upload, queued content can be organized into categories that make sense for the business and content strategy. Download a CSV of the queued content to share with teammates or clients.Screenshot of Agorapulse's reports helps to discover trends in a company's social media performance and offers actionable tips to optimize its social presence.Screenshot of The tool's built-in CRM keeps track of fans and followers (and detractors).Screenshot of Agorapulse's reports helps to discover trends in a company's social media performance and offers actionable tips to optimize its social presence.Screenshot of A drag-and-drop calendar displays at glance published, scheduled, queued, and assigned content. Hovering on a date instantly creates content for that day.Screenshot of The Agorapulse  inbox captures incoming conversations for each social profile. Users can get CRM data on who is sending messages, and send them a saved reply or assign the conversation to a teammate.

    Hootsuite Screenshots

    Screenshot of Monitoring: Monitors social media profiles and tracks the topics that matter to the brand.Screenshot of Publishing: Create, publish and schedule engaging posts across social channels.Screenshot of Customer Engagement: A consolidated stream of messages across networks that can be triaged and assigned to respond to customers faster. Provides optional chatbot handover for automated responses.Screenshot of Scheduling: Social content can be planned as a team with a shared calendar that features collaborative post drafts and built-in approval workflows.Screenshot of Analytics & Reporting: Measures the effectiveness of a social media strategy to help turn strategy into execution with meaningful and actionable insights. Reports can be customized and shared according to unique business goals and objectives.