Hootsuite vs. Microsoft Teams

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Hootsuite
Score 8.1 out of 10
N/A
Hootsuite is a social media management platform for building brand awareness, engaging with customers, and driving business results. Users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, keep track of customer conversations, integrate with over 200+ applications, and gain actionable real-time insights from social media to make critical business decisions from…
$249
per month per user
Microsoft Teams
Score 8.1 out of 10
N/A
Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.
$4.80
per month per user
Pricing
HootsuiteMicrosoft Teams
Editions & Modules
Standard
$199
per month (billed annually) Starts at 1 user, 10 social accounts
Advanced
$399
per month (billed annually) Starts at 1 user, unlimited social accounts
Enterprise
Custom Pricing
per year
Microsoft Teams Essentials
$4.80
per month per user
Microsoft Teams Enterprise
$5.25
per month (paid yearly) per user
Microsoft Teams Enterprise
$5.25
per month per user
Microsoft 365 Business Basic
$7.20
per month per user
Microsoft 365 Business Standard
$15
per month per user
Offerings
Pricing Offerings
HootsuiteMicrosoft Teams
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsPlans can be paid monthly or annually, with a discount for annual pricing.Discounts are available for non profit organizations.
More Pricing Information
Community Pulse
HootsuiteMicrosoft Teams
Considered Both Products
Hootsuite
Chose Hootsuite
Head to Head, Hootsuite offers the most budget-friendly option for the following: managing, scheduling and publishing our daily social media posts, videos, photos, copy and digital assets. It allows for better time management across team members. I had used Hootsuite in the …
Microsoft Teams
Chose Microsoft Teams
For an app that is integrated with the Microsoft Office 365 suite, it's nice to have. That said, there are many alternatives out there with the same or more robust options if you aren't tied to packaging everything together.
Chose Microsoft Teams
Slack is a little flashier than Teams from a UI standpoint, but it is also much more expensive for an organization to get started on. Teams comes as part of the Office package, and so it is easy to onboard people and get them started for little cost to the organization. The …
Features
HootsuiteMicrosoft Teams
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
Hootsuite
6.7
315 Ratings
13% below category average
Microsoft Teams
-
Ratings
Boolean keyword searches6.6206 Ratings00 Ratings
Filtering out noise/spam6.2218 Ratings00 Ratings
Sentiment analysis6.3216 Ratings00 Ratings
Broad channel coverage7.6290 Ratings00 Ratings
Publishing
Comparison of Publishing features of Product A and Product B
Hootsuite
7.8
435 Ratings
3% below category average
Microsoft Teams
-
Ratings
Content planning and scheduling8.8434 Ratings00 Ratings
Audience targeting7.0295 Ratings00 Ratings
Content optimization7.4357 Ratings00 Ratings
Workflow management7.9368 Ratings00 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
Hootsuite
7.5
351 Ratings
8% below category average
Microsoft Teams
-
Ratings
Automated routing and prioritization7.4254 Ratings00 Ratings
Customer interaction histories7.4273 Ratings00 Ratings
Bulk actions7.8303 Ratings00 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
Hootsuite
6.9
329 Ratings
11% below category average
Microsoft Teams
-
Ratings
Lead generation6.6202 Ratings00 Ratings
Content marketing7.6296 Ratings00 Ratings
Paid media management6.7201 Ratings00 Ratings
Campaigns and promotions6.6250 Ratings00 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
Hootsuite
8.1
427 Ratings
3% below category average
Microsoft Teams
-
Ratings
Twitter7.5385 Ratings00 Ratings
Facebook8.5410 Ratings00 Ratings
LinkedIn8.2357 Ratings00 Ratings
Google+8.960 Ratings00 Ratings
Instagram8.3364 Ratings00 Ratings
Pinterest7.7180 Ratings00 Ratings
YouTube7.4170 Ratings00 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
Hootsuite
7.6
352 Ratings
1% below category average
Microsoft Teams
-
Ratings
Campaign success analytics8.0324 Ratings00 Ratings
Real-time tracking7.4326 Ratings00 Ratings
Competitor analysis7.6226 Ratings00 Ratings
Account management
Comparison of Account management features of Product A and Product B
Hootsuite
7.6
359 Ratings
4% below category average
Microsoft Teams
-
Ratings
Role-based user permissions & privileges8.0306 Ratings00 Ratings
Mobile access7.2330 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Hootsuite
-
Ratings
Microsoft Teams
7.9
235 Ratings
2% above category average
Task Management00 Ratings7.9174 Ratings
Gantt Charts00 Ratings7.791 Ratings
Scheduling00 Ratings8.0202 Ratings
Workflow Automation00 Ratings8.1121 Ratings
Mobile Access00 Ratings8.1223 Ratings
Search00 Ratings7.4206 Ratings
Visual planning tools00 Ratings8.4138 Ratings
Communication
Comparison of Communication features of Product A and Product B
Hootsuite
-
Ratings
Microsoft Teams
8.0
244 Ratings
0% below category average
Chat00 Ratings9.0243 Ratings
Notifications00 Ratings8.3242 Ratings
Discussions00 Ratings8.6229 Ratings
Surveys00 Ratings8.1140 Ratings
Internal knowledgebase00 Ratings8.5152 Ratings
Integrates with GoToMeeting00 Ratings6.547 Ratings
Integrates with Gmail and Google Hangouts00 Ratings5.743 Ratings
Integrates with Outlook00 Ratings9.1155 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Hootsuite
-
Ratings
Microsoft Teams
8.1
229 Ratings
1% above category average
Versioning00 Ratings8.4161 Ratings
Video files00 Ratings8.3196 Ratings
Audio files00 Ratings8.6195 Ratings
Document collaboration00 Ratings8.8209 Ratings
Access control00 Ratings8.5191 Ratings
Advanced security features00 Ratings8.4151 Ratings
Integrates with Google Drive00 Ratings5.353 Ratings
Device sync00 Ratings8.5165 Ratings
Best Alternatives
HootsuiteMicrosoft Teams
Small Businesses
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
Stackby
Stackby
Score 8.9 out of 10
Medium-sized Companies
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.4 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
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User Ratings
HootsuiteMicrosoft Teams
Likelihood to Recommend
8.3
(486 ratings)
8.4
(281 ratings)
Likelihood to Renew
8.7
(89 ratings)
3.7
(9 ratings)
Usability
8.2
(125 ratings)
8.7
(67 ratings)
Availability
9.8
(21 ratings)
9.0
(1 ratings)
Performance
9.8
(19 ratings)
8.0
(1 ratings)
Support Rating
7.0
(263 ratings)
8.3
(113 ratings)
In-Person Training
6.0
(1 ratings)
-
(0 ratings)
Online Training
9.0
(17 ratings)
-
(0 ratings)
Implementation Rating
8.0
(39 ratings)
10.0
(1 ratings)
Configurability
7.2
(3 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
6.3
(7 ratings)
Ease of integration
7.6
(2 ratings)
-
(0 ratings)
Product Scalability
8.1
(3 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
7.0
(7 ratings)
Vendor post-sale
8.9
(3 ratings)
-
(0 ratings)
Vendor pre-sale
8.3
(18 ratings)
-
(0 ratings)
User Testimonials
HootsuiteMicrosoft Teams
Likelihood to Recommend
Hootsuite
Hootsuite is well-suited for agencies managing multiple clients or scheduling multiple posts regularly across different channels. It's also appropriate for companies where the review process isn't streamlined or well-defined. But it's not well-suited for small brands that aren't regular on social media or for brands that focus heavily on real-time or trend-driven content, like TikTok or Twitter.
Read full review
Microsoft
It's amazing as a daily driver for team communication, and document search/store. Also, if you're doing a lot of LONG meetings and have trouble remembering details, the AI summarization is amazing and convenient. It just works. I'm not saying I always do this, of course, but if I need to 'skim' instead of really digging into every detail from a meeting, the AI-generated summary is generally good enough that I can get away with it.
Read full review
Pros
Hootsuite
  • Reporting. We are able to pull accurate and concise data points on our channels.
  • Planning and calendaring. We love that we are able to have our teams plan out content across months so that we are never feeling behind schedule on getting content out there.
  • Creating content natively in the platform!
Read full review
Microsoft
  • All in one communication for Teams.
  • High quality and reliable both audio and video meetings.
  • Well organized and clear instant chat.
  • Excellent security features.
  • Beautiful integration with 3rd party tools and systems.
  • Perfect compatibility with windows ,android and iOS.
  • Allow meetings recordings for later us or sharing with teams that missed the live.
Read full review
Cons
Hootsuite
  • TikTok is an area for improvement as it's newer to Hootsuite. It would be beneficial to be able to link non-business profiles on TikTok to Hootsuite as many businesses use personal accounts to access TikTok's expansive music library.
  • Hootsuite does have room to improve the analytics capabilities. There could be more ways to customize each aspect of their reports. There isn't much manipulation of data in each type of data set.
  • Simplicity is an area of improvement for Hootsuite. The streams are one example of an area that is super cluttered and difficult to view. Their platform could really use an aesthetic overhaul to make things look more pleasing.
Read full review
Microsoft
  • The webinars feature has some missing functionally such as the ability for all users to use the Q&A feature (only those with a Microsoft Teams account can use it now), the ability to upload documents for attendees to easily access and download, and the ability for presenters and organizers to easily chat amongst themselves throughout the webinar.
  • The "Channels" organization hierarchy could be more clear. If you have several channels set up, it can get clunky and hard to find the specific channel you are looking for.
  • The MS Planner tool lacks functionality and organization. You cannot assign more than one person to a task and it's confusing when you try to share tasks with people - it would be nice if they were automatically added to someone's calendar.
Read full review
Likelihood to Renew
Hootsuite
At this time we are satisfied that Hootsuite offers the most of what we are looking for at the most reasonable price point. As the social media landscape and monitoring/scheduling software changes, so do our needs. We re-evaluate our tools semi-annually or as new tools emerge onto the market. If we find at any point that we aren't gaining an advantage, then we are open to switching products.
Read full review
Microsoft
Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
Read full review
Usability
Hootsuite
Hootsuite is straightforward and does a great job of onboarding new users directly within the platform. Connecting social media accounts, regardless of whether you are managing multiple profiles on one platform, is easy enough. You can also easily toggle between platforms to see interactive dashboards showing how people are engaging with your posts.
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Microsoft
If you have the full Microsoft Office suite, it works really well because it's integrated well within its ecosystem, but if not, it can be annoying because it tries to open a shared file in the web versions of the file equivalents. The web version is also a bit slow, and the login is very difficult to handle if you have multiple Microsoft or Outlook accounts.
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Reliability and Availability
Hootsuite
Gliches have made it a bit of a bind, particularly when you just want to 'click and send' a web article after you have read it - and then you have to deal with support (a great team but not always able to solve the problems with the gliches). Gliches with it loading properly, gliches with 'double ups in FB on the posts (the personal page and the business page if both clicked will lead to 2 lots of postings to each page!)
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Microsoft
Rare, but outages do happen
Read full review
Performance
Hootsuite
HootSuite does everything it is designed to do very well: the product's performance is very reliable and efficient. Like other tools, there is always a room for new developments and updates, and the HootSuite team recognizes this and focuses on new development as well.
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Microsoft
Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
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Support Rating
Hootsuite
I can manage all of my accounts on one site! It's absolutely amazing!
The dashboard is helpful to see how you are doing as well. Still
getting to understand the analytics and may need to reach out for help
on this
Read full review
Microsoft
The overall support provided by Microsoft for Microsoft Teams has been quite good but there is still some room for improvements. Microsoft needs to proactively work on fixing the open bugs in order to provide a seamless experience to the users. But over the service and experience provided by the Microsoft team have been quite satisfactory.
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In-Person Training
Hootsuite
Very easy to teach and learn
Read full review
Microsoft
No answers on this topic
Online Training
Hootsuite
The online training is decent; however, it takes a lot more time to search for answers to my questions. Having a training session with a live person was much more effective as they were able to quickly address the business needs I have.
Read full review
Microsoft
No answers on this topic
Implementation Rating
Hootsuite
Simple and easy to use, and have never had any issues. We like how it saves me time and allows me to plan in advance. I plan on using this for as long as I can and will encourage others to use it too. If you haven't tried it you should. I hope my review is helpful to everyone.
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Microsoft
I find everything I need for my day-to-day work.
Read full review
Alternatives Considered
Hootsuite
Metricool is free and we can shedule up to 50 posts per month, however Hootsuite allows us to do just a little bit more. For the price Agorapulse and Hootsuite are in tight competition but we prefer the Hootsuite format, although some chamber partners do find it a bit on the older school side we do not. We like the Hootsuite system
Read full review
Microsoft
Microsoft Teams offers a much more integrated experience between their chat and video call function compared to Google Chat and Slack. Both other tools are much better for internal communications are they have simpler UI without other features. Whereas Microsoft Teams can be used for more critical conversations, particularly between external companies, and has been very useful in sales conversations which is what we chose it for when speaking to companies that work exclusively through Microsoft.
Read full review
Contract Terms and Pricing Model
Hootsuite
No answers on this topic
Microsoft
Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
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Scalability
Hootsuite
We are only using in marketing and have been able to scale.
Read full review
Microsoft
It does not appear to have a limit to how many teams and employees we can have using it
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Professional Services
Hootsuite
No answers on this topic
Microsoft
I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
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Return on Investment
Hootsuite
  • For our organization, all ROI was on time saved and efficiency: for creating posts, for scheduling and publishing, for interacting with users, and for analyzing performances. It all comes in one place and this makes a very huge difference in your workflows. We would say that Hootsuite went beyond our expectations on this front, for example with the dynamics UTMs and the media library. Saving time was the main reason why we wanted to purchase the platform and it did not disappoint at all.
  • The ROI in time was also fast to get. The learning curse is very short and this is also an important element. Benefiting from the platform did not take long to be experienced.
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Microsoft
  • Personally, I would say that by using Microsoft Teams, it upped my collaboration with my colleagues by around 50% or around more than half of what I usually did prior to using it.
  • I had 100% show rate and attendance on all of my meetings in the past 6 months.
  • If I may add, I also have been chattier & collaborative towards my colleagues in past 3 months particularly the month of December when we had huge traffic at work. I would estimate this behavior to have been increased by around 60% than what I usually incur during normal operating days.
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ScreenShots

Hootsuite Screenshots

Screenshot of Monitoring: Monitors social media profiles and tracks the topics that matter to the brand.Screenshot of Publishing: Create, publish and schedule engaging posts across social channels.Screenshot of Customer Engagement: A consolidated stream of messages across networks that can be triaged and assigned to respond to customers faster. Provides optional chatbot handover for automated responses.Screenshot of Scheduling: Social content can be planned as a team with a shared calendar that features collaborative post drafts and built-in approval workflows.Screenshot of Analytics & Reporting: Measures the effectiveness of a social media strategy to help turn strategy into execution with meaningful and actionable insights. Reports can be customized and shared according to unique business goals and objectives.