Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HubSpot CRM
Score 8.5 out of 10
N/A
HubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…
$0
Per Month [Unlimited Users]
monday.com
Score 8.4 out of 10
Mid-Size Companies (51-1,000 employees)
monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines to marketing campaigns, CRMs, and project tracking.
$0
Contact us
Pricing
HubSpot CRMmonday.com
Editions & Modules
Free Forever
$0
Per Month [Unlimited Users]
CRM Bundle
$50
per month
Enterprise
$0
Contact us
Basic
$9
per user
Standard
$12
per user
Pro
$19
per user
Offerings
Pricing Offerings
HubSpot CRMmonday.com
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsYearly plan: Save 18% Monthly plan also available
More Pricing Information
Community Pulse
HubSpot CRMmonday.com
Considered Both Products
HubSpot CRM
Chose HubSpot CRM
HubSpot is good for our specific purposes, but only once we customize the system. monday.com and Trello allow for a user friendly experience but have slight limitations to their CRMS when it comes to customization.
Chose HubSpot CRM
We started using monday.com in response to our problem with failing link integration on social posting. I love the features of HubSpot CRM for social posting in particular and email marketing so it's just a shame the links don't work. I enjoy combining HubSpot CRM and monday.com
Chose HubSpot CRM
When you compare HubSpot with platforms like monday.com, Zoho CRM, and Go High Level, a few things really stand out. First off, HubSpot isn't just a CRM; it's like a Swiss Army knife for marketing. It rolls CRM, inbound marketing, and automation into one package, which is a lot …
Chose HubSpot CRM
We don't actually use Monday's CRM, we use their project management. However, something that monday.com does better than HubSpot is its task layout and visible team access. To be honest, we would love a good integration between them both so we can use HubSpot's CRM, and …
Chose HubSpot CRM
HubSpot is not as in-depth or detailed as some of the other CRM options out there. This also means that it can be a bit quicker to learn as it does not have as many features and it has a relatively simple interface that is easy to use. However, other tools out there have more …
Chose HubSpot CRM
HubSpot is by far the best CRM I have used. Efficiency, options, features etc. The tool is straight forward and not overly complex. These is a learning curve but it's reasonable if you jump right in. I recommend HubSpot to colleagues and Team members here at OSP. HubSpot …
Chose HubSpot CRM
HubSpot CRM has better recording sales compared to the systems we used to use
Chose HubSpot CRM
HubSpot feels more powerful and has better reporting and analytics. I find HoneyBook and Dubsado more visually appealing and intuitive from a user perspective and better suited to certain types of business. Overall, I think HubSpot is exceptional for our company. I did not …
Chose HubSpot CRM
Similarly, HubSpot CRM offers reporting and analytics tools that allow both sales and marketing teams to track their performance and understand how their efforts are impacting the business. This can help teams identify areas for improvement and work together to optimize their …
Chose HubSpot CRM
Salesforce was more difficult to use in terms of navigation around the software and contact creating. The contact creation had a large data set to be filled out compared to hubspot. The ease of usage in Hubspot is faster and quicker therefore making work easier.
Chose HubSpot CRM
None, as of beside Hubspot CRM, in my career of 5 years working in roles of Sales, Customer Experience, and Acquisitions. I have only used the Hubspot platform as preferred by the companies.
Chose HubSpot CRM
HubSpot is way easier to navigate, customize, and train even the less tech-savvy individuals on our team. It's simple to use and the overall organization is unmatched. It's easy and quick to get where I need to go to find companies and contacts I need to reach out to. It's …
Chose HubSpot CRM
Before HubSpot CRM I used Goldmine, which felt very early 2000's in its structure. HubSpot CRM is a very modern tool that allows for setting up simple tasks in the most aesthetically pleasing and easy to understand way.
Chose HubSpot CRM
It is user friendly and we found that new employees learn its system the best.
Chose HubSpot CRM
It is the usability that sets it out from the rest and the workflow options as they streamline your sales funnel for you.
Chose HubSpot CRM
I chose Hubspot for its willingness to work with a small start-up.
Chose HubSpot CRM
Salesforce was used for 2 years, and it's just too much. Wasnt a big fan of it and from feedback from management, it's overpriced for the use of the salesperson. I'm sure it has better uses for management but for the day-to-day task and sales flow, Hubspot is hard to beat and …
Chose HubSpot CRM
I was not a part of picking HubSpot but I have used other CRMs and as I have stated previously, I love the fact that you can see the leads from start to finish. You see it from new leads to closed won. It is easy to see the lead journey without having to go to too many screens …
Chose HubSpot CRM
HubSpot CRM is by far the easiest to learn and manage. Great support team and is ready to help with any questions. We really enjoy all of the features that are offered in HubSpot!
Chose HubSpot CRM
It used to be very budget friendly and has better customer service.
Chose HubSpot CRM
N/A
Chose HubSpot CRM
HubSpot CRM had a wealth of features that made learning easier. I liked that I could pay for what I wanted, not qualities I wouldn't need for years. Learning features, on-demand customer support, and scalable
Chose HubSpot CRM
We liked the available features for the cost and time to set up.
monday.com
Chose monday.com
I feel monday.com is easier to use than the others listed. Specifically, I used to use Trello in the past and I really liked it. I even recommended others to use it but since working in monday.com, I found it has so many more features that meet our teams needs and we have found …
Chose monday.com
Monday.com does not stack up against HubSpot. HubSpot is a CRM whereas monday.com is a database or project manager. If you want to actually do something with the contacts then you need a different tool. It's good for sales teams to keep track and use throughout the pipeline, …
Top Pros
Top Cons
Features
HubSpot CRMmonday.com
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
HubSpot CRM
7.9
1572 Ratings
3% above category average
monday.com
-
Ratings
Customer data management / contact management8.61517 Ratings00 Ratings
Workflow management8.21484 Ratings00 Ratings
Territory management5.9184 Ratings00 Ratings
Opportunity management8.21418 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.41529 Ratings00 Ratings
Contract management8.0185 Ratings00 Ratings
Quote & order management7.41035 Ratings00 Ratings
Interaction tracking8.41474 Ratings00 Ratings
Channel / partner relationship management7.9186 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
HubSpot CRM
7.1
1045 Ratings
6% below category average
monday.com
-
Ratings
Case management7.2973 Ratings00 Ratings
Call center management7.1841 Ratings00 Ratings
Help desk management7.0894 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
HubSpot CRM
8.3
1386 Ratings
9% above category average
monday.com
-
Ratings
Lead management8.21307 Ratings00 Ratings
Email marketing8.51318 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
HubSpot CRM
7.5
1438 Ratings
1% below category average
monday.com
-
Ratings
Task management7.91380 Ratings00 Ratings
Billing and invoicing management6.9713 Ratings00 Ratings
Reporting7.71271 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
HubSpot CRM
7.8
1403 Ratings
3% above category average
monday.com
-
Ratings
Forecasting7.51105 Ratings00 Ratings
Pipeline visualization8.21332 Ratings00 Ratings
Customizable reports7.71293 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
HubSpot CRM
7.3
1340 Ratings
3% below category average
monday.com
-
Ratings
Custom fields7.71313 Ratings00 Ratings
Custom objects7.41141 Ratings00 Ratings
Scripting environment6.3132 Ratings00 Ratings
API for custom integration7.6931 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
HubSpot CRM
8.5
1298 Ratings
2% above category average
monday.com
-
Ratings
Single sign-on capability8.51160 Ratings00 Ratings
Role-based user permissions8.51235 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
HubSpot CRM
7.1
885 Ratings
2% below category average
monday.com
-
Ratings
Social data7.1867 Ratings00 Ratings
Social engagement7.1857 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
HubSpot CRM
7.7
993 Ratings
8% above category average
monday.com
-
Ratings
Marketing automation7.7986 Ratings00 Ratings
Compensation management7.6648 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
HubSpot CRM
7.9
1180 Ratings
5% above category average
monday.com
-
Ratings
Mobile access7.91180 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
HubSpot CRM
-
Ratings
monday.com
8.1
2220 Ratings
7% above category average
Task Management00 Ratings8.92206 Ratings
Resource Management00 Ratings8.31884 Ratings
Gantt Charts00 Ratings7.81287 Ratings
Scheduling00 Ratings8.31844 Ratings
Workflow Automation00 Ratings8.41919 Ratings
Team Collaboration00 Ratings9.22164 Ratings
Support for Agile Methodology00 Ratings8.11148 Ratings
Support for Waterfall Methodology00 Ratings7.01 Ratings
Document Management00 Ratings7.71785 Ratings
Email integration00 Ratings7.91594 Ratings
Mobile Access00 Ratings7.91766 Ratings
Timesheet Tracking00 Ratings7.51034 Ratings
Change request and Case Management00 Ratings8.01146 Ratings
Budget and Expense Management00 Ratings7.91020 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
HubSpot CRM
-
Ratings
monday.com
7.4
997 Ratings
0% above category average
Quotes/estimates00 Ratings7.7667 Ratings
Project & financial reporting00 Ratings7.5881 Ratings
Integration with accounting software00 Ratings7.1496 Ratings
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User Ratings
HubSpot CRMmonday.com
Likelihood to Recommend
8.4
(1616 ratings)
8.7
(2225 ratings)
Likelihood to Renew
9.8
(29 ratings)
9.0
(31 ratings)
Usability
8.2
(1463 ratings)
8.6
(2153 ratings)
Availability
-
(0 ratings)
8.2
(8 ratings)
Performance
-
(0 ratings)
8.5
(8 ratings)
Support Rating
6.7
(23 ratings)
8.2
(1877 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Online Training
-
(0 ratings)
9.1
(4 ratings)
Implementation Rating
7.9
(8 ratings)
9.0
(7 ratings)
Configurability
-
(0 ratings)
8.3
(6 ratings)
Ease of integration
-
(0 ratings)
8.7
(6 ratings)
Product Scalability
-
(0 ratings)
7.1
(8 ratings)
Vendor post-sale
-
(0 ratings)
8.8
(6 ratings)
Vendor pre-sale
-
(0 ratings)
8.8
(6 ratings)
User Testimonials
HubSpot CRMmonday.com
Likelihood to Recommend
HubSpot
As I mentioned earlier, HubSpot helps organize the sales leads we contact. It makes it more accessible from the angle that we do not duplicate our work by contacting the same client by two different people. In addition, we can track the work and add reminders to follow up.
Read full review
monday.com
Here, I will suggest that it is best to create employees, clients, or project reports. Easy to track with the dashboards. I did many integrations and developments. I can not list each of them here. I will say the best tool for management. I couldn't see criteria of unsuitable. But yes It will depend on the client's requirements. I will suggest it as very user-friendly tool for CEOs, CTOs, Managers, and company owners also for team.
Read full review
Pros
HubSpot
  • Personalized email campaigns: It helps to create highly effective personalized emails with its wonderful content tokens.
  • Scheduling of meetings: It eliminates the bottlenecks in the process of meeting schedule with its amazing integrating capabilities with other calendar tools like Google calendar. It also ensures the automatic reminders of meetings to the participants of meeting.
  • Automation for follow-up : With its feature called "sequences", follow-up emails made easy.
Read full review
monday.com
  • Set stages for each task and assign people to those stages to move projects along
  • Set up automated tasks to get assigned to people and to send out notifications to Slack as well as emails to contractors to work on a project
  • Create multiple boards for projects and the ability to review tasks by date to make sure no project slips through the cracks
Read full review
Cons
HubSpot
  • A lot of my companies have one URL for a ton of branches and each branch has their own name and location so I have to manually enter all the information because they all have the same URL so I can't easily use an Excel file to import those contacts so a faster solution to this would be appreciated
  • Making Corporate and branch associations is very tedious, it would be nice if the companies that all share the same url would automatically associate with the corporate company so I didn't have to manually do it
  • I would like to not see all the extra feature tabs in my layout because I am not using them so it would be nice to be able to turn them off (even the ones that are in my plan that I don't use, it would be nice to turn them off)
Read full review
monday.com
  • Ensuring I have set up a Private board vs public board is not clear - it would be useful to have an additional alert when creating a board as I work with sensitive information. It will eventually be used in a team based environment but while I test the boards, they needs to be private.
  • Time tracking is clumsy, could be easier to record
Read full review
Likelihood to Renew
HubSpot
To be honest there are some barriers due to which we are unable to use Hubspot at it's full potentials. The region that we work in has some restrictions that don't allow us to make calls or text which leaves us to just Email to the client.
Read full review
monday.com
Teams involved in content creation, such as marketing or editorial teams, could use monday.com to manage the entire content lifecycle. Boards might track content ideas, assignments, drafts, reviews, approvals, and publication schedules, helping teams collaborate and keep content production on track.
Read full review
Usability
HubSpot
I think the usability is great. I am able to train a new agent with zero experience in our process with HubSpot in a day or less. They can be proficient in using HubSpot quickly, the way I've designed it to work, in less than a week. I am able to load new leads, set calling campaigns, and start prospecting quickly. I've even had to call customer service for help, and they were super helpful.
Read full review
monday.com
It's straightforward to use and simple to understand. They have tutorials on different elements of the system that you can learn. The workflow there is very intuitive, drag and drop, which doesn't require a learning curve for most people. Templates that also make things more accessible can be found.
Read full review
Reliability and Availability
HubSpot
No answers on this topic
monday.com
There have only been 2 instances in the past year where monday.com was down.
Read full review
Performance
HubSpot
No answers on this topic
monday.com
Everything performs fairly well. Every now and then there are user errors where an employee will not click "ok" on a note they've created and simply exit out (I do wish that something was in place to prevent this, such as a pop "are you finished?")
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Support Rating
HubSpot
Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
Read full review
monday.com
monday.com only really care about accounts that have 20 seats or more. While this is great for monday.com, it pushes smaller organisations to evaluate alternatives. We rate monday.com highly in our organisation because key staff have already got good experience with the application and we know we will get to 20+ seats one day. But, till then the billing model and lack of permanent enterprise features is a dread.
Read full review
Online Training
HubSpot
No answers on this topic
monday.com
To have someone walk you thru the features and capabilities of Monday.com is priceless. Someone also coming along later in the contract to see if you are maximizing the program to suit your company needs is beyond helpful. The staff that have provided this training are fun, creative and very patient.
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Implementation Rating
HubSpot
If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
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monday.com
We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze.
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Alternatives Considered
HubSpot
HubSpot is different as it allows us to see all deals as we wanted to compare to others as other apps don't have those features Hubspot has to view deals in different views and make it according to your pipelines the way you want to see the deals and data track the daily reports very easily and review our own performance for the day to grow more.
Read full review
monday.com
We have converted using spreadsheets over to Monday and so far everything is going well. Things are more organized and you don't have to worry about bookmarking a bunch of Excel pages. Everything is in one place and easy to access for the whole team.
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Scalability
HubSpot
No answers on this topic
monday.com
For it to work across multiple departments and sites, I would like to see improvements made with integrations and automation. For this question, I am acknowledging not only the addition of internal triggers/automation, but also an expansion on external ones.
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Return on Investment
HubSpot
  • HubSpot is great for tracking deals - we use the deal pipeline to understand the part of the lifecycle that each and every deal is currently in. It also provides good historical information.
  • The contacts section is great for storing and managing engaged users for our mailing list. We utilise this feature with the free version.
  • The customisable dashboard is a great feature that enables you to keep the most important information on the home screen at log-in
Read full review
monday.com
  • >25% of our org is using monday.com to build Boards & projects. Only 5% used our prior Work Management System.
  • 100% of project communication is kept within monday.com. Which means we don't have to search Slack, Email, or other places to find a message.
  • 100% of our project files are kept or linked with monday.com. So, we don't have to find missing files in other locations.
  • monday.com integrates with Salesforce, so we don't have to manually duplicate data
  • 3rd-Party solutions are linking to our monday.com data and producing reports as humans read reports.
Read full review
ScreenShots

HubSpot CRM Screenshots

Screenshot of Store, track, manage, and report on the deals (sometimes referred to as “opportunities”) your sales team is working.Screenshot of Our contact record enables your team to record and retrieve information on anyone your business interacts with, helping everyone to stay on the same page.Screenshot of The product library gives you visibility into the goods and services you sell, then associates them with individual deals. With products, you can easily track what you're selling to your customers and from what channels.

monday.com Screenshots

Screenshot of Work OSScreenshot of Ready-Made TemplatesScreenshot of MobileScreenshot of Visual BoardsScreenshot of Real-time NotificationsScreenshot of Automations