Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HubSpot CRM
Score 8.5 out of 10
N/A
HubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…
$0
Per Month [Unlimited Users]
monday.com
Score 8.4 out of 10
Mid-Size Companies (51-1,000 employees)
monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines to marketing campaigns, CRMs, and project tracking.
$0
Contact us
Pricing
HubSpot CRMmonday.com
Editions & Modules
Free Forever
$0
Per Month [Unlimited Users]
CRM Bundle
$50
per month
Enterprise
$0
Contact us
Basic
$9
per user
Standard
$12
per user
Pro
$19
per user
Offerings
Pricing Offerings
HubSpot CRMmonday.com
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsYearly plan: Save 18% Monthly plan also available
More Pricing Information
Community Pulse
HubSpot CRMmonday.com
Considered Both Products
HubSpot CRM
Chose HubSpot CRM
HubSpot is good for our specific purposes, but only once we customize the system. monday.com and Trello allow for a user friendly experience but have slight limitations to their CRMS when it comes to customization.
Chose HubSpot CRM
We started using monday.com in response to our problem with failing link integration on social posting. I love the features of HubSpot CRM for social posting in particular and email marketing so it's just a shame the links don't work. I enjoy combining HubSpot CRM and monday.com
Chose HubSpot CRM
When you compare HubSpot with platforms like monday.com, Zoho CRM, and Go High Level, a few things really stand out. First off, HubSpot isn't just a CRM; it's like a Swiss Army knife for marketing. It rolls CRM, inbound marketing, and automation into one package, which is a lot …
Chose HubSpot CRM
HubSpot is much powerful tool than those tools I mentioned, because of the good review, good customer service which sometimes it takes time to get in contact with us. A lot of videos about the features of HubSpot and their community. Plus they offer an academy where you will …
Chose HubSpot CRM
HubSpot is by far the best CRM I have used. Efficiency, options, features etc. The tool is straight forward and not overly complex. These is a learning curve but it's reasonable if you jump right in. I recommend HubSpot to colleagues and Team members here at OSP. HubSpot …
Chose HubSpot CRM
HubSpot CRM has better recording sales compared to the systems we used to use
Chose HubSpot CRM
HubSpot feels more powerful and has better reporting and analytics. I find HoneyBook and Dubsado more visually appealing and intuitive from a user perspective and better suited to certain types of business. Overall, I think HubSpot is exceptional for our company. I did not …
Chose HubSpot CRM
Similarly, HubSpot CRM offers reporting and analytics tools that allow both sales and marketing teams to track their performance and understand how their efforts are impacting the business. This can help teams identify areas for improvement and work together to optimize their …
Chose HubSpot CRM
Salesforce was more difficult to use in terms of navigation around the software and contact creating. The contact creation had a large data set to be filled out compared to hubspot. The ease of usage in Hubspot is faster and quicker therefore making work easier.
Chose HubSpot CRM
None, as of beside Hubspot CRM, in my career of 5 years working in roles of Sales, Customer Experience, and Acquisitions. I have only used the Hubspot platform as preferred by the companies.
Chose HubSpot CRM
HubSpot is way easier to navigate, customize, and train even the less tech-savvy individuals on our team. It's simple to use and the overall organization is unmatched. It's easy and quick to get where I need to go to find companies and contacts I need to reach out to. It's …
Chose HubSpot CRM
Before HubSpot CRM I used Goldmine, which felt very early 2000's in its structure. HubSpot CRM is a very modern tool that allows for setting up simple tasks in the most aesthetically pleasing and easy to understand way.
Chose HubSpot CRM
It is user friendly and we found that new employees learn its system the best.
Chose HubSpot CRM
It is the usability that sets it out from the rest and the workflow options as they streamline your sales funnel for you.
Chose HubSpot CRM
I chose Hubspot for its willingness to work with a small start-up.
Chose HubSpot CRM
Salesforce was used for 2 years, and it's just too much. Wasnt a big fan of it and from feedback from management, it's overpriced for the use of the salesperson. I'm sure it has better uses for management but for the day-to-day task and sales flow, Hubspot is hard to beat and …
Chose HubSpot CRM
I was not a part of picking HubSpot but I have used other CRMs and as I have stated previously, I love the fact that you can see the leads from start to finish. You see it from new leads to closed won. It is easy to see the lead journey without having to go to too many screens …
Chose HubSpot CRM
HubSpot CRM is by far the easiest to learn and manage. Great support team and is ready to help with any questions. We really enjoy all of the features that are offered in HubSpot!
Chose HubSpot CRM
It used to be very budget friendly and has better customer service.
Chose HubSpot CRM
N/A
Chose HubSpot CRM
HubSpot CRM had a wealth of features that made learning easier. I liked that I could pay for what I wanted, not qualities I wouldn't need for years. Learning features, on-demand customer support, and scalable
Chose HubSpot CRM
We liked the available features for the cost and time to set up.
monday.com
Chose monday.com
I feel monday.com is easier to use than the others listed. Specifically, I used to use Trello in the past and I really liked it. I even recommended others to use it but since working in monday.com, I found it has so many more features that meet our teams needs and we have found …
Chose monday.com
Monday.com does not stack up against HubSpot. HubSpot is a CRM whereas monday.com is a database or project manager. If you want to actually do something with the contacts then you need a different tool. It's good for sales teams to keep track and use throughout the pipeline, …
Top Pros
Top Cons
Features
HubSpot CRMmonday.com
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
HubSpot CRM
7.9
1553 Ratings
3% above category average
monday.com
-
Ratings
Customer data management / contact management8.61500 Ratings00 Ratings
Workflow management8.31466 Ratings00 Ratings
Territory management6.2184 Ratings00 Ratings
Opportunity management8.21403 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.41510 Ratings00 Ratings
Contract management8.0185 Ratings00 Ratings
Quote & order management7.41018 Ratings00 Ratings
Interaction tracking8.31455 Ratings00 Ratings
Channel / partner relationship management7.8186 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
HubSpot CRM
7.4
1029 Ratings
1% below category average
monday.com
-
Ratings
Case management7.3958 Ratings00 Ratings
Call center management7.6827 Ratings00 Ratings
Help desk management7.3879 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
HubSpot CRM
8.4
1370 Ratings
11% above category average
monday.com
-
Ratings
Lead management8.41291 Ratings00 Ratings
Email marketing8.51302 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
HubSpot CRM
7.5
1419 Ratings
1% below category average
monday.com
-
Ratings
Task management8.01361 Ratings00 Ratings
Billing and invoicing management6.9701 Ratings00 Ratings
Reporting7.71256 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
HubSpot CRM
7.8
1384 Ratings
3% above category average
monday.com
-
Ratings
Forecasting7.51086 Ratings00 Ratings
Pipeline visualization8.21312 Ratings00 Ratings
Customizable reports7.81275 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
HubSpot CRM
7.4
1322 Ratings
2% below category average
monday.com
-
Ratings
Custom fields8.01295 Ratings00 Ratings
Custom objects7.81123 Ratings00 Ratings
Scripting environment6.3132 Ratings00 Ratings
API for custom integration7.5915 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
HubSpot CRM
8.4
1280 Ratings
1% above category average
monday.com
-
Ratings
Single sign-on capability8.41142 Ratings00 Ratings
Role-based user permissions8.51218 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
HubSpot CRM
7.2
871 Ratings
1% below category average
monday.com
-
Ratings
Social data7.2854 Ratings00 Ratings
Social engagement7.1843 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
HubSpot CRM
7.6
980 Ratings
6% above category average
monday.com
-
Ratings
Marketing automation7.7973 Ratings00 Ratings
Compensation management7.4634 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
HubSpot CRM
7.9
1167 Ratings
5% above category average
monday.com
-
Ratings
Mobile access7.91167 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
HubSpot CRM
-
Ratings
monday.com
8.1
2220 Ratings
8% above category average
Task Management00 Ratings8.92206 Ratings
Resource Management00 Ratings8.31884 Ratings
Gantt Charts00 Ratings7.81288 Ratings
Scheduling00 Ratings8.31844 Ratings
Workflow Automation00 Ratings8.41920 Ratings
Team Collaboration00 Ratings9.22164 Ratings
Support for Agile Methodology00 Ratings8.11148 Ratings
Support for Waterfall Methodology00 Ratings7.01 Ratings
Document Management00 Ratings7.61786 Ratings
Email integration00 Ratings7.91595 Ratings
Mobile Access00 Ratings7.81767 Ratings
Timesheet Tracking00 Ratings7.61036 Ratings
Change request and Case Management00 Ratings8.01148 Ratings
Budget and Expense Management00 Ratings7.91022 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
HubSpot CRM
-
Ratings
monday.com
7.4
999 Ratings
0% above category average
Quotes/estimates00 Ratings7.7669 Ratings
Project & financial reporting00 Ratings7.5883 Ratings
Integration with accounting software00 Ratings7.1498 Ratings
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HubSpot CRMmonday.com
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Score 9.6 out of 10
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Creatio
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Quickbase
Quickbase
Score 9.2 out of 10
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User Ratings
HubSpot CRMmonday.com
Likelihood to Recommend
8.4
(1595 ratings)
8.7
(2225 ratings)
Likelihood to Renew
9.8
(29 ratings)
9.0
(31 ratings)
Usability
8.2
(1444 ratings)
8.7
(2153 ratings)
Availability
-
(0 ratings)
8.2
(8 ratings)
Performance
-
(0 ratings)
8.5
(8 ratings)
Support Rating
6.9
(23 ratings)
8.2
(1879 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Online Training
-
(0 ratings)
9.1
(4 ratings)
Implementation Rating
7.9
(8 ratings)
8.9
(7 ratings)
Configurability
-
(0 ratings)
8.4
(6 ratings)
Ease of integration
-
(0 ratings)
8.6
(6 ratings)
Product Scalability
-
(0 ratings)
7.2
(8 ratings)
Vendor post-sale
-
(0 ratings)
8.7
(6 ratings)
Vendor pre-sale
-
(0 ratings)
8.7
(6 ratings)
User Testimonials
HubSpot CRMmonday.com
Likelihood to Recommend
HubSpot
So there was a deal I was not able to find in all pipelines, basically in all deals view. Then I shifted it to a deals stages-wise view. It helped me understand how many deals I have in follow-up stages to keep following up on time. I will not miss any follow-ups, especially the ones that are very important to take. So that's what I like about HubSpot: they have views.
Read full review
monday.com
Here, I will suggest that it is best to create employees, clients, or project reports. Easy to track with the dashboards. I did many integrations and developments. I can not list each of them here. I will say the best tool for management. I couldn't see criteria of unsuitable. But yes It will depend on the client's requirements. I will suggest it as very user-friendly tool for CEOs, CTOs, Managers, and company owners also for team.
Read full review
Pros
HubSpot
  • Easy-to-use platform, simple navigation, and data entry that creates a good user experience.
  • Integrations with critical software and platforms across all arms of our business.
  • In-depth analytics that provides clear data on staff and organizational performance (i.e., revenue and sales tracking).
  • Logging of communication to easily refer back to previous emails/calls/etc, including call recording, which is also useful for compliance and training.
Read full review
monday.com
  • Set stages for each task and assign people to those stages to move projects along
  • Set up automated tasks to get assigned to people and to send out notifications to Slack as well as emails to contractors to work on a project
  • Create multiple boards for projects and the ability to review tasks by date to make sure no project slips through the cracks
Read full review
Cons
HubSpot
  • There are some limitations on report building. They need to have more options to add to the x/y axis
  • There needs to be a more simple amount of time zones. They don't just have one per time zone currently which doesn't make a ton of sense.
  • It seems to go out a lot. It usually doesn't take long for it to be fixed but still concerning seeing how I need it or else I can't do my job.
Read full review
monday.com
  • Ensuring I have set up a Private board vs public board is not clear - it would be useful to have an additional alert when creating a board as I work with sensitive information. It will eventually be used in a team based environment but while I test the boards, they needs to be private.
  • Time tracking is clumsy, could be easier to record
Read full review
Likelihood to Renew
HubSpot
To be honest there are some barriers due to which we are unable to use Hubspot at it's full potentials. The region that we work in has some restrictions that don't allow us to make calls or text which leaves us to just Email to the client.
Read full review
monday.com
Teams involved in content creation, such as marketing or editorial teams, could use monday.com to manage the entire content lifecycle. Boards might track content ideas, assignments, drafts, reviews, approvals, and publication schedules, helping teams collaborate and keep content production on track.
Read full review
Usability
HubSpot
I think the usability is great. I am able to train a new agent with zero experience in our process with HubSpot in a day or less. They can be proficient in using HubSpot quickly, the way I've designed it to work, in less than a week. I am able to load new leads, set calling campaigns, and start prospecting quickly. I've even had to call customer service for help, and they were super helpful.
Read full review
monday.com
It's straightforward to use and simple to understand. They have tutorials on different elements of the system that you can learn. The workflow there is very intuitive, drag and drop, which doesn't require a learning curve for most people. Templates that also make things more accessible can be found.
Read full review
Reliability and Availability
HubSpot
No answers on this topic
monday.com
There have only been 2 instances in the past year where monday.com was down.
Read full review
Performance
HubSpot
No answers on this topic
monday.com
Everything performs fairly well. Every now and then there are user errors where an employee will not click "ok" on a note they've created and simply exit out (I do wish that something was in place to prevent this, such as a pop "are you finished?")
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Support Rating
HubSpot
Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
Read full review
monday.com
monday.com only really care about accounts that have 20 seats or more. While this is great for monday.com, it pushes smaller organisations to evaluate alternatives. We rate monday.com highly in our organisation because key staff have already got good experience with the application and we know we will get to 20+ seats one day. But, till then the billing model and lack of permanent enterprise features is a dread.
Read full review
Online Training
HubSpot
No answers on this topic
monday.com
To have someone walk you thru the features and capabilities of Monday.com is priceless. Someone also coming along later in the contract to see if you are maximizing the program to suit your company needs is beyond helpful. The staff that have provided this training are fun, creative and very patient.
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Implementation Rating
HubSpot
If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
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monday.com
We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze.
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Alternatives Considered
HubSpot
Salesforce requires a lot of in-depth knowledge both to implement and to manage. I found it to be quite clunky and there was an additional overhead for any marketing functionality, that wasn't up to par. Whilst Zoho had some good features, in practice the CRM was difficult to manage, customer support was non-existent, and like Salesforce, required 3rd party support agents in order make simple changes. comparison, HubSpot allows the user to make many changes themselves such as adding and mapping properties, and also has excellent customer service. Combined with a well-rounded offer in terms of marketing, analytics and a good CRM, HubSpot stands out as the clear winner.
Read full review
monday.com
We have converted using spreadsheets over to Monday and so far everything is going well. Things are more organized and you don't have to worry about bookmarking a bunch of Excel pages. Everything is in one place and easy to access for the whole team.
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Scalability
HubSpot
No answers on this topic
monday.com
For it to work across multiple departments and sites, I would like to see improvements made with integrations and automation. For this question, I am acknowledging not only the addition of internal triggers/automation, but also an expansion on external ones.
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Return on Investment
HubSpot
  • HubSpot is great for tracking deals - we use the deal pipeline to understand the part of the lifecycle that each and every deal is currently in. It also provides good historical information.
  • The contacts section is great for storing and managing engaged users for our mailing list. We utilise this feature with the free version.
  • The customisable dashboard is a great feature that enables you to keep the most important information on the home screen at log-in
Read full review
monday.com
  • >25% of our org is using monday.com to build Boards & projects. Only 5% used our prior Work Management System.
  • 100% of project communication is kept within monday.com. Which means we don't have to search Slack, Email, or other places to find a message.
  • 100% of our project files are kept or linked with monday.com. So, we don't have to find missing files in other locations.
  • monday.com integrates with Salesforce, so we don't have to manually duplicate data
  • 3rd-Party solutions are linking to our monday.com data and producing reports as humans read reports.
Read full review
ScreenShots

HubSpot CRM Screenshots

Screenshot of Store, track, manage, and report on the deals (sometimes referred to as “opportunities”) your sales team is working.Screenshot of Our contact record enables your team to record and retrieve information on anyone your business interacts with, helping everyone to stay on the same page.Screenshot of The product library gives you visibility into the goods and services you sell, then associates them with individual deals. With products, you can easily track what you're selling to your customers and from what channels.

monday.com Screenshots

Screenshot of Work OSScreenshot of Ready-Made TemplatesScreenshot of MobileScreenshot of Visual BoardsScreenshot of Real-time NotificationsScreenshot of Automations