TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    isolved

    Score7.4 out of 10
    N/Aisolved is a SaaS-based, cloud-resident Human Capital Management (HCM) solution that provides Payroll, HR, Benefits Administration, Time & Attendance, Talent Management and Compliance. Employers have the ability to schedule an upcoming shift, view overtime levels, run a customized report, preview payroll in real time, write a performance report for a peer or elect benefits.N/A

    Slack

    Score9 out of 10
    N/ASlack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…

    $8.75

    per month per user

    Pricing
    isolvedSlack
    Editions & Modules
    No answers on this topic
    Free
    $0
    Pro
    $7.25*
    per month per user
    Business+
    $12.50*
    per month per user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    isolvedSlack
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
    More Pricing Information
    Features
    isolvedSlack
    Human Resource Management
    Comparison of Human Resource Management features of isolved and Slack
    Feature
    isolved
    7.6
    189 Ratings
    8% below category average
    Slack
    -
    Ratings
    Employee demographic data8.0165 Ratings00 Ratings
    Employment history8.0158 Ratings00 Ratings
    Job profiles and administration8.1150 Ratings00 Ratings
    Workflow for transfers, promotions, pay raises, etc.7.3156 Ratings00 Ratings
    Organizational charting7.1100 Ratings00 Ratings
    Organization and location management7.5130 Ratings00 Ratings
    Compliance data (COBRA, OSHA, etc.)7.5120 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of isolved and Slack
    Feature
    isolved
    9.1
    200 Ratings
    11% above category average
    Slack
    -
    Ratings
    Pay calculation9.2196 Ratings00 Ratings
    Support for external payroll vendors9.596 Ratings00 Ratings
    Off-cycle/On-Demand payment8.9138 Ratings00 Ratings
    Benefit plan administration8.4148 Ratings00 Ratings
    Direct deposit files9.5192 Ratings00 Ratings
    Salary revision and increment management9.2159 Ratings00 Ratings
    Reimbursement management8.9108 Ratings00 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of isolved and Slack
    Feature
    isolved
    8.7
    167 Ratings
    5% above category average
    Slack
    -
    Ratings
    Approval workflow9.2137 Ratings00 Ratings
    Balance details8.6164 Ratings00 Ratings
    Annual carry-forward and encashment8.4133 Ratings00 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of isolved and Slack
    Feature
    isolved
    8.5
    189 Ratings
    3% above category average
    Slack
    -
    Ratings
    View and generate pay and benefit information9.2188 Ratings00 Ratings
    Update personal information8.9180 Ratings00 Ratings
    View company policy documentation8.6128 Ratings00 Ratings
    Employee recognition6.574 Ratings00 Ratings
    View job history9.4150 Ratings00 Ratings
    Asset Management
    Comparison of Asset Management features of isolved and Slack
    Feature
    isolved
    9.6
    57 Ratings
    18% above category average
    Slack
    -
    Ratings
    Tracking of all physical assets9.657 Ratings00 Ratings
    HR Reporting
    Comparison of HR Reporting features of isolved and Slack
    Feature
    isolved
    8.0
    174 Ratings
    5% above category average
    Slack
    -
    Ratings
    Report builder8.1165 Ratings00 Ratings
    Pre-built reports8.3170 Ratings00 Ratings
    Ability to combine HR data with external data7.693 Ratings00 Ratings
    Onboarding
    Comparison of Onboarding features of isolved and Slack
    Feature
    isolved
    8.6
    146 Ratings
    7% above category average
    Slack
    -
    Ratings
    New hire portal9.1145 Ratings00 Ratings
    Manager tracking tools8.2109 Ratings00 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of isolved and Slack
    Feature
    isolved
    7.4
    55 Ratings
    9% below category average
    Slack
    -
    Ratings
    Corporate goal setting7.244 Ratings00 Ratings
    Individual goal setting7.347 Ratings00 Ratings
    Line-of sight-visibility7.241 Ratings00 Ratings
    Performance tracking7.852 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of isolved and Slack
    Feature
    isolved
    7.2
    77 Ratings
    10% below category average
    Slack
    -
    Ratings
    Performance plans7.667 Ratings00 Ratings
    Performance improvement plans7.065 Ratings00 Ratings
    Review status tracking6.970 Ratings00 Ratings
    Review reminders7.369 Ratings00 Ratings
    Multiple review frequency6.964 Ratings00 Ratings
    Succession Planning
    Comparison of Succession Planning features of isolved and Slack
    Feature
    isolved
    7.5
    51 Ratings
    5% below category average
    Slack
    -
    Ratings
    Create succession plans/pools7.536 Ratings00 Ratings
    Candidate ranking7.644 Ratings00 Ratings
    Candidate search7.946 Ratings00 Ratings
    Candidate development7.238 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of isolved and Slack
    Feature
    isolved
    7.9
    73 Ratings
    0% below category average
    Slack
    -
    Ratings
    Job Requisition Management8.358 Ratings00 Ratings
    Company Website Posting8.065 Ratings00 Ratings
    Publish to Social Media8.156 Ratings00 Ratings
    Job Search Site Posting8.360 Ratings00 Ratings
    Duplicate Candidate Prevention6.955 Ratings00 Ratings
    Applicant Tracking7.761 Ratings00 Ratings
    Notifications and Alerts7.671 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of isolved and Slack
    Feature
    isolved
    -
    Ratings
    Slack
    7.9
    628 Ratings
    2% above category average
    Task Management00 Ratings7.6430 Ratings
    Gantt Charts00 Ratings6.961 Ratings
    Scheduling00 Ratings7.8363 Ratings
    Workflow Automation00 Ratings8.0396 Ratings
    Mobile Access00 Ratings9.4601 Ratings
    Search00 Ratings8.2608 Ratings
    Visual planning tools00 Ratings7.3275 Ratings
    Communication
    Comparison of Communication features of isolved and Slack
    Feature
    isolved
    -
    Ratings
    Slack
    8.7
    636 Ratings
    9% above category average
    Chat00 Ratings9.6635 Ratings
    Notifications00 Ratings8.7632 Ratings
    Discussions00 Ratings9.2620 Ratings
    Surveys00 Ratings8.1413 Ratings
    Internal knowledgebase00 Ratings7.8412 Ratings
    Integrates with GoToMeeting00 Ratings8.9110 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings8.7182 Ratings
    Integrates with Outlook00 Ratings8.9120 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of isolved and Slack
    Feature
    isolved
    -
    Ratings
    Slack
    8.4
    603 Ratings
    4% above category average
    Versioning00 Ratings8.2326 Ratings
    Video files00 Ratings8.2541 Ratings
    Audio files00 Ratings8.4527 Ratings
    Document collaboration00 Ratings7.9429 Ratings
    Access control00 Ratings8.3411 Ratings
    Advanced security features00 Ratings8.3362 Ratings
    Integrates with Google Drive00 Ratings9.0211 Ratings
    Device sync00 Ratings9.0455 Ratings
    Best Alternatives
    isolvedSlack
    Small Businesses
    UZIO
    Score9.4 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Zoho People
    Score8.6 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    isolvedSlack
    Likelihood to Recommend
    8.6
    (214 ratings)
    9.1
    (639 ratings)
    Likelihood to Renew
    9.4
    (25 ratings)
    10.0
    (25 ratings)
    Usability
    8.3
    (16 ratings)
    9.0
    (255 ratings)
    Availability
    9.1
    (7 ratings)
    10.0
    (2 ratings)
    Performance
    8.7
    (6 ratings)
    10.0
    (2 ratings)
    Support Rating
    7.9
    (66 ratings)
    10.0
    (68 ratings)
    In-Person Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (7 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.9
    (14 ratings)
    8.9
    (5 ratings)
    Configurability
    7.6
    (6 ratings)
    10.0
    (2 ratings)
    Contract Terms and Pricing Model
    8.2
    (3 ratings)
    10.0
    (1 ratings)
    Ease of integration
    9.7
    (5 ratings)
    9.7
    (2 ratings)
    Product Scalability
    8.3
    (7 ratings)
    10.0
    (1 ratings)
    Professional Services
    9.1
    (1 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    9.1
    (8 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    9.1
    (7 ratings)
    10.0
    (1 ratings)
    User Testimonials
    isolvedSlack
    Likelihood to Recommend
    isolved
    I have not yet run into a scenario that isolved is not appropriate. There have been a few specific functionalities that isolved couldn't accommodate, such as paid PTO plans. If employees frequently switch between different legal companies with different EINs, isolved really isn't built to handle that, and we've had to come up with creative solutions.
    Incentivized
    Read full review
    Salesforce
    Slack is ideal for Scrum and agile teams that need continuous communication during sprint planning, daily stand-ups, backlog refinement, testing, and retrospectives. Slack is well-suited for maintaining team knowledge through searchable conversations and dedicated channels, where experienced team members help onboard new QA analysts.
    Read full review
    Pros
    isolved
    • The payroll processing has been a huge benefit in keeping our weekly payroll process on track and accurate.
    • The COBRA services are very beneficial and we do not have to do any tracking. I appreciate this process is no longer on my duty list.
    • I would say the third id probably the timekeeping. The system is effective for daily tracking and timecard review. The access to the time clock is exceptional with multiple access points. The adjustments for additional pay on holidays has been helpful.
    Read full review
    Salesforce
    • Customer issues: Threads feature allows us to group a particular issue in a single thread and discuss within that thread. I can use the thread link to embed in JIRA ticket for tracking progress in JIRA (which is our details engineering tracking system).
    • Ability to add folder to Slack channel helps keep important information, documents easily accessible. e.g., we use this to keep a "ramp up" folder that can be used by any new joiner.
    • Global search is effective when I forget which group a particular message was in.
    Read full review
    Cons
    isolved
    • Reminders/Notes to staff through the app that they have to read to be able to move forward to clock in or out.
    • More key words to search in the library/help desk.
    • Check boxes to delete Reports from the Que, rather than having to delete each one individually would be a nice enhancement!
    Read full review
    Salesforce
    • Would love a better integration with GitHub. For example, notifications when your PR is updated, when review is requested, @-mention in comments, etc.
    • Improved "Later" tab, for example the ability to create to-do lists or making the "Later" tab into a more powerful to-do list (annotate items with notes)
    • More powerful integrations, e.g. Google Calendar could render a calendar view within Slack, rather than sending the daily schedule
    Incentivized
    Read full review
    Likelihood to Renew
    isolved
    I believe Isolved has helped with allot of our previous payroll and HR issues but I am not the sole person responsible for making the decisions. If it were my responsibility to make the decision I would say yes, my input does weigh heavily on the choices but it's not guaranteed.
    Read full review
    Salesforce
    To be more transparent, I give 10 because Slack serves our collaboration needs. It provide us a good platform for team communication relaying important update within the company, it has even mobile app where you can install in your phone to monitor any updates within that team that needs your immediate attention and intervention.
    Incentivized
    Read full review
    Usability
    isolved
    It is very intuitive and user friendly. iSolved is always updating and improving things before they even become a problem. I like how they inform us of the new updates and provide us with the details of what is changing and how it will improve the usuage.
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    Salesforce
    Slack has good usability. Devs that are not familiar with the platform are able to jump into conversations and start sharing code and links within just minutes. Non developers are also able to understand the layout such as the Project Managers that are keeping the projects on track. We have not seen any tickets where employees are having trouble understanding Slack.
    Incentivized
    Read full review
    Reliability and Availability
    isolved
    Payroll due dates and send to us at the beginning of the year, with email reminders for holidays. The support email address is fairly fast, within 24-48 hours. But if something is needed immediately, I can just call and they help me out right then.
    Incentivized
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    Salesforce
    Yes, the app works 24/7. I don't even recall having any period that we could not use since the implementation. Even the maintenance periods are barely noticeable and our work is not impacted by it when it happens.
    Incentivized
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    Performance
    isolved
    We do not use the integration, so we have a csv file that I upload manually for payroll. That is our decision based on the software at our restaurants. Pages loaded fairly quickly, but reports to pdf lag about 15-20 seconds
    Incentivized
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    Salesforce
    Slack is a soft app, we don't have many issues with it. I recall one or two people complaining about something during our usage period, but I didn't have a bad experience. When the app is slow, usually the problem is with my computer or my internet. The app works just fine.
    Incentivized
    Read full review
    Support Rating
    isolved
    They are very responsive and they have support for the specific issues. Clients receive a dedicated Support Representative with a back up dedicated support team. They also receive an Account Manager who follows up quarterly to discuss the company and future needs. They do have a support ticket hub, but it still needs a little work to fine tune it.
    Read full review
    Salesforce
    Whenever I've had to troubleshoot an issue with Slack (which, to be honest, has not happened very often), their online documentation has been easy to locate, easy to understand, and effective in resolving my issue. Slack's ever-growing popularity also means that there's a large community of practice out there that can be depended upon.
    Incentivized
    Read full review
    In-Person Training
    isolved
    All over the phone, but it was comprehensive.
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Online Training
    isolved
    We loved taking the course, we went through most of them before we went live and I believe that was very helpful. The online training helped us learn to navigate in the program. We still refer to the training and assign our managers and supervisors to it as well. I highly recommend using it. We have also been able to attend the Connect Conferences with are extremely valuable and we learn tips and tricks to help us better utilize our system.
    Read full review
    Salesforce
    No answers on this topic
    Implementation Rating
    isolved
    The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.
    Read full review
    Salesforce
    I was not part of the implementation team, but I recall being 100% happy and excited to learn and use a new tool. I'm still am to be honest.
    Incentivized
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    Alternatives Considered
    isolved
    isolved provides a system and capabilities right at the sweet spot for our organizations. It is not overly complex and feature laden as to make it confusing and complex. On the other hand, it is fully functional and effective at the core requirements of HR and payroll without requiring additional work outside of the system. All of the systems we have previously considered or used were with limited on functionality or prohibitively expense and complex.
    Incentivized
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    Salesforce
    I like Slack better than ClickUp, because I would spend 30-60 minutes a day updating my ClickUp tasks. The way ClickUp was used was very micromanaging. I billed by the hour, so I was willing to put in the time to alert the boss what tasks I was working on.
    One of my jobs used Hive - I mostly just ran it in the background in case anyone messaged me. I did not use it often.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    isolved
    Price increases do happen every year. I understand that the cost of living rises, but every year to us is a bit excessive.
    Read full review
    Salesforce
    No answers on this topic
    Scalability
    isolved
    We are a company of about 135 people at 9 locations in 2 towns. We were able to set locations and departments, and also have each location seperate so only that manager can see their employees.
    Incentivized
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    Salesforce
    No answers on this topic
    Professional Services
    isolved
    All of iSvoled services are conducted very professionally
    Read full review
    Salesforce
    No answers on this topic
    Return on Investment
    isolved
    • When we had Paycom, we had 1/4 of our staff that were not logging in and using the system. That number is down to maybe 5% now
    • Employees love having the ability to easily view and verify their timecards prior to payroll submission.
    Incentivized
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    Salesforce
    • Slack has been incredibly helpful in connecting various tech apps and ecosystems, creating a more streamlined and responsive process.
    • Slack has made it significantly easier to communicate with our team members across multiple time zones, creating a more engaging environment for our all-remote team.
    Incentivized
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    ScreenShots