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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    isolved

    Score7.4 out of 10
    N/Aisolved is a SaaS-based, cloud-resident Human Capital Management (HCM) solution that provides Payroll, HR, Benefits Administration, Time & Attendance, Talent Management and Compliance. Employers have the ability to schedule an upcoming shift, view overtime levels, run a customized report, preview payroll in real time, write a performance report for a peer or elect benefits.N/A

    Smartsheet

    Score8.3 out of 10
    N/ASmartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

    $12

    per month per user (up to 10 users)

    Pricing
    isolvedSmartsheet
    Editions & Modules
    No answers on this topic
    Pro
    $12
    per month per user (up to 10 users)
    Business
    $24
    per month per user (3 user minimum)
    Enterprise
    Contact Sales
    Advanced Work Management
    Contact Sales
    Offerings
    Pricing Offerings
    isolvedSmartsheet
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—A discount is offered for annual billing.
    More Pricing Information
    Community Pulse
    isolvedSmartsheet
    Considered Both Products
    isolved
    Chose isolved
    I have used adp before. It is a good product that has good uses but can less useful that isovled. I personally think isolved is incredibly configurable which can cause a bit of a learning curve but once you do you have the ability to do more than other places.
    Incentivized
    Chose isolved
    They are fairly equal in how they perform and how well they are organized. Each one has their pros and cons. I would be fine using either isolved or Workday.
    Incentivized
    Smartsheet
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    191 Answers
    90%
    Would buy again
    62 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    170 Answers
    97%
    Delivers good value for the price
    58 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    196 Answers
    88%
    Happy with the feature set
    61 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    120 Answers
    98%
    Lived up to sales and marketing promises
    47 Answers
    Implementation went as expected
    86%
    Implementation went as expected
    125 Answers
    96%
    Implementation went as expected
    51 Answers
    Features
    isolvedSmartsheet
    Human Resource Management
    Comparison of Human Resource Management features of isolved and Smartsheet
    Feature
    isolved
    7.6
    189 Ratings
    8% below category average
    Smartsheet
    -
    Ratings
    Employee demographic data8.0165 Ratings00 Ratings
    Employment history8.0158 Ratings00 Ratings
    Job profiles and administration8.1150 Ratings00 Ratings
    Workflow for transfers, promotions, pay raises, etc.7.3156 Ratings00 Ratings
    Organizational charting7.1100 Ratings00 Ratings
    Organization and location management7.5130 Ratings00 Ratings
    Compliance data (COBRA, OSHA, etc.)7.5120 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of isolved and Smartsheet
    Feature
    isolved
    9.1
    200 Ratings
    11% above category average
    Smartsheet
    -
    Ratings
    Pay calculation9.2196 Ratings00 Ratings
    Support for external payroll vendors9.596 Ratings00 Ratings
    Off-cycle/On-Demand payment8.9138 Ratings00 Ratings
    Benefit plan administration8.4148 Ratings00 Ratings
    Direct deposit files9.5192 Ratings00 Ratings
    Salary revision and increment management9.2159 Ratings00 Ratings
    Reimbursement management8.9108 Ratings00 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of isolved and Smartsheet
    Feature
    isolved
    8.7
    167 Ratings
    5% above category average
    Smartsheet
    -
    Ratings
    Approval workflow9.2137 Ratings00 Ratings
    Balance details8.6164 Ratings00 Ratings
    Annual carry-forward and encashment8.4133 Ratings00 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of isolved and Smartsheet
    Feature
    isolved
    8.5
    189 Ratings
    3% above category average
    Smartsheet
    -
    Ratings
    View and generate pay and benefit information9.2188 Ratings00 Ratings
    Update personal information8.9180 Ratings00 Ratings
    View company policy documentation8.6128 Ratings00 Ratings
    Employee recognition6.574 Ratings00 Ratings
    View job history9.4150 Ratings00 Ratings
    Asset Management
    Comparison of Asset Management features of isolved and Smartsheet
    Feature
    isolved
    9.6
    57 Ratings
    18% above category average
    Smartsheet
    -
    Ratings
    Tracking of all physical assets9.657 Ratings00 Ratings
    HR Reporting
    Comparison of HR Reporting features of isolved and Smartsheet
    Feature
    isolved
    8.0
    174 Ratings
    5% above category average
    Smartsheet
    -
    Ratings
    Report builder8.1165 Ratings00 Ratings
    Pre-built reports8.3170 Ratings00 Ratings
    Ability to combine HR data with external data7.693 Ratings00 Ratings
    Onboarding
    Comparison of Onboarding features of isolved and Smartsheet
    Feature
    isolved
    8.6
    146 Ratings
    7% above category average
    Smartsheet
    -
    Ratings
    New hire portal9.1145 Ratings00 Ratings
    Manager tracking tools8.2109 Ratings00 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of isolved and Smartsheet
    Feature
    isolved
    7.4
    55 Ratings
    9% below category average
    Smartsheet
    -
    Ratings
    Corporate goal setting7.244 Ratings00 Ratings
    Individual goal setting7.347 Ratings00 Ratings
    Line-of sight-visibility7.241 Ratings00 Ratings
    Performance tracking7.852 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of isolved and Smartsheet
    Feature
    isolved
    7.2
    77 Ratings
    10% below category average
    Smartsheet
    -
    Ratings
    Performance plans7.667 Ratings00 Ratings
    Performance improvement plans7.065 Ratings00 Ratings
    Review status tracking6.970 Ratings00 Ratings
    Review reminders7.369 Ratings00 Ratings
    Multiple review frequency6.964 Ratings00 Ratings
    Succession Planning
    Comparison of Succession Planning features of isolved and Smartsheet
    Feature
    isolved
    7.5
    51 Ratings
    5% below category average
    Smartsheet
    -
    Ratings
    Create succession plans/pools7.536 Ratings00 Ratings
    Candidate ranking7.644 Ratings00 Ratings
    Candidate search7.946 Ratings00 Ratings
    Candidate development7.238 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of isolved and Smartsheet
    Feature
    isolved
    7.9
    73 Ratings
    0% below category average
    Smartsheet
    -
    Ratings
    Job Requisition Management8.358 Ratings00 Ratings
    Company Website Posting8.065 Ratings00 Ratings
    Publish to Social Media8.156 Ratings00 Ratings
    Job Search Site Posting8.360 Ratings00 Ratings
    Duplicate Candidate Prevention6.955 Ratings00 Ratings
    Applicant Tracking7.761 Ratings00 Ratings
    Notifications and Alerts7.671 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of isolved and Smartsheet
    Feature
    isolved
    -
    Ratings
    Smartsheet
    9.1
    129 Ratings
    17% above category average
    Task Management00 Ratings9.8126 Ratings
    Resource Management00 Ratings10.0108 Ratings
    Gantt Charts00 Ratings9.0109 Ratings
    Scheduling00 Ratings9.8111 Ratings
    Workflow Automation00 Ratings9.2100 Ratings
    Team Collaboration00 Ratings10.0122 Ratings
    Support for Agile Methodology00 Ratings8.981 Ratings
    Support for Waterfall Methodology00 Ratings9.079 Ratings
    Document Management00 Ratings9.2101 Ratings
    Email integration00 Ratings9.0100 Ratings
    Mobile Access00 Ratings8.096 Ratings
    Timesheet Tracking00 Ratings9.762 Ratings
    Change request and Case Management00 Ratings8.169 Ratings
    Budget and Expense Management00 Ratings8.075 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of isolved and Smartsheet
    Feature
    isolved
    -
    Ratings
    Smartsheet
    7.9
    66 Ratings
    3% above category average
    Quotes/estimates00 Ratings8.144 Ratings
    Invoicing00 Ratings7.537 Ratings
    Project & financial reporting00 Ratings8.760 Ratings
    Integration with accounting software00 Ratings7.332 Ratings
    Best Alternatives
    isolvedSmartsheet
    Small Businesses
    UZIO
    Score9.4 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Zoho People
    Score8.6 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    isolvedSmartsheet
    Likelihood to Recommend
    8.6
    (214 ratings)
    9.3
    (146 ratings)
    Likelihood to Renew
    9.4
    (25 ratings)
    9.0
    (24 ratings)
    Usability
    8.3
    (16 ratings)
    9.2
    (17 ratings)
    Availability
    9.1
    (7 ratings)
    -
    (0 ratings)
    Performance
    8.7
    (6 ratings)
    10.0
    (1 ratings)
    Support Rating
    7.9
    (66 ratings)
    8.1
    (45 ratings)
    In-Person Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (7 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    7.9
    (14 ratings)
    10.0
    (6 ratings)
    Configurability
    7.6
    (6 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.2
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    9.7
    (5 ratings)
    -
    (0 ratings)
    Product Scalability
    8.3
    (7 ratings)
    -
    (0 ratings)
    Professional Services
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (8 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (7 ratings)
    -
    (0 ratings)
    User Testimonials
    isolvedSmartsheet
    Likelihood to Recommend
    isolved
    I have not yet run into a scenario that isolved is not appropriate. There have been a few specific functionalities that isolved couldn't accommodate, such as paid PTO plans. If employees frequently switch between different legal companies with different EINs, isolved really isn't built to handle that, and we've had to come up with creative solutions.
    Incentivized
    Read full review
    Smartsheet
    Smartsheet shines for collaboration. When you have multiple people involved with planning events Smartsheet makes it easy to share and collaborate. For instance, multiple people can be in Smartsheet working at the same time. Also setting permissions for exactly those who need to know is quite easy with Smartsheet. For data analytics and general spreadsheet purposes Excel is better but for project management and event planning Smartsheet is superior
    Incentivized
    Read full review
    Pros
    isolved
    • The payroll processing has been a huge benefit in keeping our weekly payroll process on track and accurate.
    • The COBRA services are very beneficial and we do not have to do any tracking. I appreciate this process is no longer on my duty list.
    • I would say the third id probably the timekeeping. The system is effective for daily tracking and timecard review. The access to the time clock is exceptional with multiple access points. The adjustments for additional pay on holidays has been helpful.
    Read full review
    Smartsheet
    • Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
    • Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
    • For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
    Incentivized
    Read full review
    Cons
    isolved
    • Reminders/Notes to staff through the app that they have to read to be able to move forward to clock in or out.
    • More key words to search in the library/help desk.
    • Check boxes to delete Reports from the Que, rather than having to delete each one individually would be a nice enhancement!
    Read full review
    Smartsheet
    • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
    • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
    Incentivized
    Read full review
    Likelihood to Renew
    isolved
    I believe Isolved has helped with allot of our previous payroll and HR issues but I am not the sole person responsible for making the decisions. If it were my responsibility to make the decision I would say yes, my input does weigh heavily on the choices but it's not guaranteed.
    Read full review
    Smartsheet
    It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
    Incentivized
    Read full review
    Usability
    isolved
    It is very intuitive and user friendly. iSolved is always updating and improving things before they even become a problem. I like how they inform us of the new updates and provide us with the details of what is changing and how it will improve the usuage.
    Read full review
    Smartsheet
    Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
    Incentivized
    Read full review
    Reliability and Availability
    isolved
    Payroll due dates and send to us at the beginning of the year, with email reminders for holidays. The support email address is fairly fast, within 24-48 hours. But if something is needed immediately, I can just call and they help me out right then.
    Incentivized
    Read full review
    Smartsheet
    No answers on this topic
    Performance
    isolved
    We do not use the integration, so we have a csv file that I upload manually for payroll. That is our decision based on the software at our restaurants. Pages loaded fairly quickly, but reports to pdf lag about 15-20 seconds
    Incentivized
    Read full review
    Smartsheet
    No answers on this topic
    Support Rating
    isolved
    They are very responsive and they have support for the specific issues. Clients receive a dedicated Support Representative with a back up dedicated support team. They also receive an Account Manager who follows up quarterly to discuss the company and future needs. They do have a support ticket hub, but it still needs a little work to fine tune it.
    Read full review
    Smartsheet
    I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
    Incentivized
    Read full review
    In-Person Training
    isolved
    All over the phone, but it was comprehensive.
    Incentivized
    Read full review
    Smartsheet
    No answers on this topic
    Online Training
    isolved
    We loved taking the course, we went through most of them before we went live and I believe that was very helpful. The online training helped us learn to navigate in the program. We still refer to the training and assign our managers and supervisors to it as well. I highly recommend using it. We have also been able to attend the Connect Conferences with are extremely valuable and we learn tips and tricks to help us better utilize our system.
    Read full review
    Smartsheet
    No answers on this topic
    Implementation Rating
    isolved
    The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.
    Read full review
    Smartsheet
    It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
    Read full review
    Alternatives Considered
    isolved
    isolved provides a system and capabilities right at the sweet spot for our organizations. It is not overly complex and feature laden as to make it confusing and complex. On the other hand, it is fully functional and effective at the core requirements of HR and payroll without requiring additional work outside of the system. All of the systems we have previously considered or used were with limited on functionality or prohibitively expense and complex.
    Incentivized
    Read full review
    Smartsheet
    Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    isolved
    Price increases do happen every year. I understand that the cost of living rises, but every year to us is a bit excessive.
    Read full review
    Smartsheet
    No answers on this topic
    Scalability
    isolved
    We are a company of about 135 people at 9 locations in 2 towns. We were able to set locations and departments, and also have each location seperate so only that manager can see their employees.
    Incentivized
    Read full review
    Smartsheet
    No answers on this topic
    Professional Services
    isolved
    All of iSvoled services are conducted very professionally
    Read full review
    Smartsheet
    No answers on this topic
    Return on Investment
    isolved
    • When we had Paycom, we had 1/4 of our staff that were not logging in and using the system. That number is down to maybe 5% now
    • Employees love having the ability to easily view and verify their timecards prior to payroll submission.
    Incentivized
    Read full review
    Smartsheet
    • This has really opened up collaboration across teams. A lot less working in silos.
    • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
    Incentivized
    Read full review
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