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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    JAGGAER

    Score6.2 out of 10
    N/AJAGGAER is a procure-to-pay provider in the higher education and government sectors. JAGGAER eProcurement and strategic sourcing customers gain access to suppliers on a scalable, customizable platform. The JAGGAER SaaS-based, source-to-settle solution provides unparalleled visibility, insights and recommendations to procurement leaders and suppliers. The result is a fluid supply chain driven by spend analysis, contract management, and an accounts payable solutions.N/A

    New Relic

    Score8.1 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    Splunk AppDynamics

    Score8.5 out of 10
    N/AAppDynamics is an APM and Mobile APM program, with application mapping and predictive capabilities. These capacities enable automated remediation and code-level diagnostics in real time. It can be deployed on-premise or as a SaaS.N/A
    Pricing
    JAGGAERNew RelicSplunk AppDynamics
    Editions & Modules
    No answers on this topic
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    JAGGAERNew RelicSplunk AppDynamics
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoYesYes
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    JAGGAERNew RelicSplunk AppDynamics
    Considered Multiple Products
    JAGGAER
    No answer on this topic
    New Relic
    Chose New Relic
    New Relic has full stack visibility and gives us all options for observability like one stop shop. It gives you front end, backend as well synthetic monitoring capabilities.

    Every other feature built into one cost model (usually) which ties to data that you send, it helps you …
    Incentivized
    Chose New Relic
    10 years ago we used AppDynamics onpremise but the cost was too high and we migrated to New Relic, more economical and modern

    Incentivized
    Chose New Relic
    New Relic is easier to login and use as it's user friendly, its full-stack capacity lets us to monitor the whole system across all the tiers. However compared to Dynatrace its deep-dive analysis capacity needs to be improved, compared to Splunk its log analysis and reporting …
    Incentivized
    Chose New Relic
    All the tools mentioned above are pretty much the same in terms of their capabilities for monitoring, reporting, and alerting. Uniqueness in New relic comes from its out-of-the-box functionality to provide visibility into every aspect of application performance and time to …
    Incentivized
    Chose New Relic
    New Relic is competing neck to neck with other APM products in terms of capability, ease of doing business, implementation and configuration, prices, integrations, and future developments. No doubt New Relic is providing out of the box solution for business services monitoring …
    Incentivized
    Chose New Relic
    All of these apps have pros and cons. AppDynamics is very powerful and provides excellent reporting and deep dives on performance. Tableau Desktop's setup can be a bit tedious, but once it is done, it is a great tool to provide visual performance reports. However, the lack of …
    Incentivized
    Chose New Relic
    New Relic has a lot of benefits comparing to other solutions.

    The main one is usability, compared to other solutions on the market, the interface and usability beats everything else and without good user experience, the user tends to ignore the solution.
    Incentivized
    Chose New Relic
    New Relic's ease of implementation and easy to use portal made it quicker to adopt and implement and get value out of an APM solution.
    Incentivized
    Chose New Relic
    Although not in the list, Google Stackdriver is also in the competitive landscape for New Relic.

    We assessed all 3 of the alternatives above. We found AppDynamics to be the superior product, but with a price tag aligned with that superiority. Datadog was the best …
    Incentivized
    Chose New Relic
    New relic let's us have transportation over the entire network infrastructure, which is a very important feature which makes new relic stand out. It provides an extensive monitoring experience, wherein we can compare multiple applications unlike the other tools.
    Incentivized
    Chose New Relic
    AppDynamics is very similar to New Relic, and is probably the only product we evaluated that was competitive. There wasn't a clear winner between these two; we ultimately stayed with New Relic because AppDynamic's support wasn't incredibly impressive, and it didn't seem to have …
    Incentivized
    Chose New Relic
    Pricing was the primary factor. The cost associated with New Relic works better within a budget line than either of their competitors.
    Incentivized
    Cisco
    Chose Splunk AppDynamics
    Unfortunately, I wasn't in the company when the decision was made, hence can tell just because. What I can tell from my experience, it was not a bad choice and alternatives like New Relic or Datadog provide more or less similar functionality. In most cases the main reasons are …
    Incentivized
    Chose Splunk AppDynamics
    We actually have different development teams using both of these tools currently. They are both very good at providing application monitoring. They in some ways have the same flaws. App Dynamics seems very focused on the end-to-end evaluation of the application and New Relic
    Incentivized
    Chose Splunk AppDynamics
    AppDynamics is almost the same as New Relic and I would say they both are at the same level. Datadog is infrastructure monitoring and AppDynamics can catch up on this impact.
    Incentivized
    Chose Splunk AppDynamics
    Data dog, it's not an APM to me, yet. It's more like a Nagios or PRTG. And New Relic, it was good. Now it's poor in setup a .Net application. AppDynamics is simply perfect in setup, usage, tips, alarms. It's really what we needed for our environment. All in a single …
    Incentivized
    Chose Splunk AppDynamics
    AppDynamics was trialled in a shoot-out between New Relic and Dynatrace and just about edged New Relic simply for the ability to drill down to the methods and lines of code in the error monitoring, which is an invaluable feature for a development manager. New Relic Insights
    Incentivized
    Chose Splunk AppDynamics
    AppDynamics gives a better insight and query tuning compared to the others.
    Incentivized
    Chose Splunk AppDynamics
    AppDynamics is a mature product with probably the simplest of UIs to use which is a huge benefit. I can train users to be proficient in AppDynamics in under an hour. But the product can definitely do some very advanced operations... depending on the need.
    Incentivized
    Chose Splunk AppDynamics
    Easy to use UI. Out of box capabilities. Getting reactive to proactive within minutes of instrumentation.
    Incentivized
    Chose Splunk AppDynamics
    It differs from these programs because it integrates seamlessly with a wide range of technologies and platforms and has strong integration capabilities, a crucial factor in adapting to different technology stacks.
    Incentivized
    Chose Splunk AppDynamics
    It is distinguished from these programs because the platform provides visualizations of application processes, showing the interplay between various parts and services. Understanding the architecture of complicated apps and finding their weak spots is greatly aided by this.
    Incentivized
    Chose Splunk AppDynamics
    AppDynamics excels at delivering extensive insights into the performance of apps at the code level. It enables developers to zero in on certain lines of code or modules that are causing performance difficulties, making it possible for more effective debugging and optimization. …
    Incentivized
    Chose Splunk AppDynamics
    Ease of use, the fast pace of the product growth.

    Analytics and BiQ is a huge bonus for adding value to Business who ultimately are the owners as they pay for AppDynamics.
    Incentivized
    Chose Splunk AppDynamics
    Ease of usage. Views key metrics of any application you can think of. Analyzes transactions easily. Helps resolve performance issues. Server and application performance management is now very easy with this tool. End user monitoring. Deep code level diagnostics in real time.
    Incentivized
    Chose Splunk AppDynamics
    New Relic is only SaaS and keys off of AppDex scoring (i.e. industry baselines) and not on my application's baselines. Where most of our stuff is custom apps, going off of industry wasn't valuable to us. It was also cost prohibitive.
    Incentivized
    Chose Splunk AppDynamics
    Appdynamics offered so much more functionality than New Relic, albeit at a more expensive price. The UI was easier to navigate in Appdynamics than in New Relic and it was considerably easier to configure and deploy AppDynamics than New Relic. We had extensive discussions with …
    Incentivized
    Chose Splunk AppDynamics
    We selected AppD over New Relic as we host a PCI environment and wanted a non cloud solution.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    91%
    Would buy again
    71 Answers
    99%
    Would buy again
    70 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    64 Answers
    94%
    Delivers good value for the price
    64 Answers
    Happy with the feature set
    No answers on this topic
    97%
    Happy with the feature set
    76 Answers
    99%
    Happy with the feature set
    70 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    55 Answers
    96%
    Lived up to sales and marketing promises
    55 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    68 Answers
    95%
    Implementation went as expected
    61 Answers
    Features
    JAGGAERNew RelicSplunk AppDynamics
    Application Performance Management
    Comparison of Application Performance Management features of JAGGAER and New Relic and Splunk AppDynamics
    Feature
    JAGGAER
    -
    Ratings
    New Relic
    -
    Ratings
    Splunk AppDynamics
    9.1
    83 Ratings
    15% above category average
    Application monitoring00 Ratings00 Ratings9.383 Ratings
    Database monitoring00 Ratings00 Ratings8.979 Ratings
    Threshold alerts00 Ratings00 Ratings9.181 Ratings
    Predictive capabilities00 Ratings00 Ratings8.981 Ratings
    Application performance management console00 Ratings00 Ratings9.480 Ratings
    Collaboration tools00 Ratings00 Ratings9.269 Ratings
    Server availability and performance monitoring00 Ratings00 Ratings9.353 Ratings
    Server usage monitoring and capacity forecasting00 Ratings00 Ratings8.852 Ratings
    Best Alternatives
    JAGGAERNew RelicSplunk AppDynamics
    Small Businesses
    No answers on this topic
    Amazon CloudWatch
    Score7.6 out of 10
    No answers on this topic
    Medium-sized Companies
    Precoro
    Score9.5 out of 10
    LogicMonitor
    Score8.9 out of 10
    SolarWinds AppOptics
    Score7.6 out of 10
    Enterprises
    GEP Quantum Intelligence
    Score9.1 out of 10
    ManageEngine Site24x7
    Score10 out of 10
    SolarWinds Server & Application Monitor
    Score7.7 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    JAGGAERNew RelicSplunk AppDynamics
    Likelihood to Recommend
    9.0
    (35 ratings)
    7.3
    (148 ratings)
    8.9
    (83 ratings)
    Likelihood to Renew
    7.4
    (17 ratings)
    8.8
    (16 ratings)
    8.3
    (5 ratings)
    Usability
    8.2
    (5 ratings)
    6.7
    (14 ratings)
    8.9
    (22 ratings)
    Availability
    9.0
    (2 ratings)
    9.1
    (2 ratings)
    8.2
    (1 ratings)
    Performance
    8.9
    (3 ratings)
    9.1
    (2 ratings)
    5.5
    (1 ratings)
    Support Rating
    8.2
    (9 ratings)
    9.0
    (7 ratings)
    6.4
    (7 ratings)
    In-Person Training
    6.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Online Training
    7.0
    (3 ratings)
    -
    (0 ratings)
    6.4
    (1 ratings)
    Implementation Rating
    9.0
    (3 ratings)
    8.0
    (9 ratings)
    8.2
    (1 ratings)
    Configurability
    6.4
    (1 ratings)
    7.3
    (3 ratings)
    7.3
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    -
    (0 ratings)
    6.4
    (1 ratings)
    Ease of integration
    9.1
    (1 ratings)
    9.0
    (1 ratings)
    6.4
    (1 ratings)
    Product Scalability
    9.0
    (2 ratings)
    9.1
    (2 ratings)
    6.4
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (2 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (2 ratings)
    8.2
    (1 ratings)
    User Testimonials
    JAGGAERNew RelicSplunk AppDynamics
    Likelihood to Recommend
    JAGGAER
    As a purchasing app, it is excellent. I cannot speak to its usefulness in the AP area. it may be less useful in a different environment, such as manufacturing. For research and healthcare use, it is excellent. Also, we use Banner as our ERP. SciQuest is well versed with integrating with Banner. Users with a different ERP may experience less pleasant results.
    Incentivized
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    New Relic
    New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
    Incentivized
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    Cisco
    Platforms for software as a service (SaaS) frequently cater to a large number of users with a variety of needs and usage patterns. Because AppDynamics offers multi-tenant monitoring capabilities to track performance across various customer environments, it is a good choice for SaaS platform monitoring. SaaS providers can maximize resource utilization, proactively detect and resolve performance issues, and provide a dependable and consistent user experience for their clients with AppDynamics.
    Read full review
    Pros
    JAGGAER
    • Source to settle: Although we did not purchase all the new applications in the suite SciQuest made, what we did use, worked and worked nicely. With SciQuest you can get a turn-key system.
    • I love the way SciQuest rolls out changes, measuring customer feedback, and rolling out major changes 3 times a year. Like clockwork you know what to expect ahead of time, deciding whether or not you need a particular enhancement (if optional), having plenty of time to make adjustments in business processes if needed, and/or user-base announcements.
    • I was always astonished to see both clients and potential clients come to the conferences. SciQuest would allow the "mixing" of clients and potential clients, apparently unafraid of any negative commentaries the potential clients might get. That has always been impressive to me as a techie myself.
    Incentivized
    Read full review
    New Relic
    • It gives us insights of applications, infrastructure, clouds very well.
    • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
    • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
    Incentivized
    Read full review
    Cisco
    • Business Transaction Monitoring is one of its signature strengths. This represents a major differentiator from generic infrastructure monitoring tools.
    • AI‑driven anomaly detection and intelligent alerting provide a significant advantage over traditional monitoring.
    • When combined with Splunk AppDynamics, full‑stack observability becomes a key part of Cisco/Splunk’s unified observability strategy.
    Incentivized
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    Cons
    JAGGAER
    • Their existing pricing model for the number of Suppliers onboarded or removed has been a little disappointing as there are times when suppliers do have to be switched out.
    • They have greatly helped in making UNSPSC updating easier, but I would like to be able to get an extract with a delta that would make it easier for us to update our ERP as this information needs to be stored on both sides.
    Read full review
    New Relic
    • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
    • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
    • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
    Incentivized
    Read full review
    Cisco
    • AppDynamics may enhance its capacity to track transactions through complex distributed systems and microservices, offering a more comprehensive understanding of application behavior.
    • Better search and filtering capabilities would enable engineers to quickly obtain deeper context by drilling down into individual data points.
    • AppDynamics might be more widely available to engineers and organizations if it offered subscription plans or tiered pricing options.
    Incentivized
    Read full review
    Likelihood to Renew
    JAGGAER
    Simplified and user friendly system that has been implemented across our entire institute and with all of our vendors. We really like this program and it works well for us. Changing to another program would be a significant time investment and hassle
    Read full review
    New Relic
    The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
    Incentivized
    Read full review
    Cisco
    cause it achieves all our targets and we are satisfied with using Splunk also stable no technical challenges or problem caused by Splunk a lot for innovative integrations also all layers are using splunk NOC team , DEV team, application support team, managers security team also in forcasting for EA team
    Incentivized
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    Usability
    JAGGAER
    There is a 3 month learning curve and then the features are easy to use. My AP team processes 400 invoices daily through the system. The things to watch for are vendor billing mistakes (no/incorrect PO number, information discrepancies) and buyer purchase request inconsistencies. Those are part of AP anyway so maybe it is what it is. The Sciquest AP software performs as designed some improvements needed. In our system I have documented a list of 60 improvements that could increase throughput up to 50%. Those improvements include making the AP records GUI format more customized for AP purposes, and improving the QC tolerance functionality, which can be laborious to sync (Match).
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    New Relic
    I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
    Incentivized
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    Cisco
    Splunk AppDynamics is great product that has positively maintained solid application workflows. It has simple and clean UI that displays graphical representation of our database and application behaviour. It gives us an opportunity to customize and set most reliable alerts and data configurations that aligns with our policies. It is easy to monitor operation hypothesis and lower RCA if you identify application coding errors.
    Incentivized
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    Reliability and Availability
    JAGGAER
    They have had only a couple of very quick occasions where they were down for 1-2 minutes. One time they had a problem adding attachments. Very Reliable!
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    New Relic
    Never observed an outage
    Incentivized
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    Cisco
    On a scale of 1 to 10, I would rate the availability of Splunk AppDynamics as a 9. Overall, the platform has proven to be highly reliable and is available when we need it. It consistently supports our monitoring and performance management needs across critical applications and infrastructure. There have been occasional issues with platform availability, such as intermittent application errors or brief unplanned outages. However, these instances have been infrequent and typically resolved quickly, minimizing any significant impact on operations. The stability and uptime of the platform have met our expectations, and we continue to rely on it as a core component of our APM strategy.
    Incentivized
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    Performance
    JAGGAER
    Having used SciQuest for over five years and having their competitors, SciQuest offers the best user experience and integration between vendors and ERP.
    Read full review
    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
    Incentivized
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    Cisco
    On a scale of 1 to 10, I would rate the performance of Splunk AppDynamics as a 6. While the platform generally delivers the expected functionality, we’ve experienced periodic slowness—particularly with page loads and report generation. These performance issues can be frustrating, especially when trying to quickly access critical data during incident response or analysis. One contributing factor may be our use of a shared controller environment with other enterprises, which can introduce resource contention and impact overall responsiveness. In some cases, this has led to delays in accessing dashboards or completing complex queries. Despite these challenges, the platform remains a valuable tool, and we’re exploring options to improve performance, including potential changes to our deployment model and support agreements.
    Incentivized
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    Support Rating
    JAGGAER
    They usually respond to medium-to-low priority issues very quickly, and high priority issues almost instantly. Their support team is knowledgeable and responsive. Their Supplier Enablement team is very good and is a feature that most of their competitors don't have. The company makes a serious effort to maintain good relationships with their customers.
    Incentivized
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    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
    Incentivized
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    Cisco
    AppDynamics has its own community site that includes forums and a knowledge base. On the forums, you can converse with other members of the community and ask technical questions as you have them. Though this forum isn’t filled with people there are active members for you to gain some valuable insights.
    Incentivized
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    Online Training
    JAGGAER
    SciQuest has changed its name to Jaggaer.https://www.jaggaer.com/
    Read full review
    New Relic
    No answers on this topic
    Cisco
    On a scale of 1 to 10, I would rate the online training for Splunk AppDynamics as a 7. The training was generally acceptable and covered the core concepts and functionality of the platform. However, there were some challenges with communication during sessions—particularly around clarity and instructor engagement—which occasionally made it difficult to fully grasp certain topics. Additionally, the training could benefit from being more focused and tailored to specific roles or use cases. A more structured approach with clearer learning paths and practical, hands-on examples would enhance the overall effectiveness and help users apply the knowledge more confidently in real-world scenarios.
    Incentivized
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    Implementation Rating
    JAGGAER
    We had an internal project manager who was well versed in PMI methodologies. I think the implementation would have gone far less successfully, or may even have failed entirely, without her. She was able to do all the things a project manager is supposed to do, and in an ordered and organized manner.
    Incentivized
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    New Relic
    It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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    Cisco
    On a scale of 1 to 10, I would rate our satisfaction with the implementation of Splunk AppDynamics as a 9. The deployment process was smooth and well-coordinated, thanks to the collaborative efforts between Cisco Professional Services, our internal business stakeholders, and agency technical teams. Key Insights from the Implementation: Cross-functional Collaboration Was Critical: Engaging both technical and business teams early in the process ensured that the platform was configured to meet a wide range of operational and strategic needs. Value of Expert Guidance: Cisco’s Professional Services provided invaluable expertise, helping us navigate complex configurations and tailor the solution to our environment. Their involvement accelerated deployment and ensured best practices were followed. Importance of Planning and Communication: A well-defined implementation roadmap and regular communication across teams helped us stay aligned, manage expectations, and address challenges proactively. Scalable Architecture: We designed the implementation with scalability in mind, allowing us to expand usage across agencies and applications without major rework. Overall, the implementation laid a strong foundation for our APM program and positioned us for long-term success.
    Incentivized
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    Alternatives Considered
    JAGGAER
    Again, our SciQuest system integrates with Banner. Banner does have a way to create, approve and report on POs. However, the SciQuest product is so much more user friendly, so the learning curve is very steep. Also, SciQuest gives us a lot more detail in our reporting and PO history, which is helpful when trying to remember what happened 6 month ago
    Incentivized
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    New Relic
    Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
    Incentivized
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    Cisco
    It is distinguished from these programs because the platform provides visualizations of application processes, showing the interplay between various parts and services. Understanding the architecture of complicated apps and finding their weak spots is greatly aided by this.
    Read full review
    Contract Terms and Pricing Model
    JAGGAER
    No answers on this topic
    New Relic
    No answers on this topic
    Cisco
    While the overall value of the Splunk AppDynamics platforms is strong, the pricing structure and contract terms can be complex and difficult to navigate. Unit pricing, licensing tiers, and billing frequency are not always intuitive, which can make it challenging to align purchases with the State’s evolving needs. I rely heavily on our Account Manager to help interpret and tailor the licensing model to our specific requirements. Their support has been invaluable in ensuring we make informed decisions. The most impactful change would be to simplify the licensing and pricing model. Clearer documentation, more transparent pricing tiers, and streamlined purchasing processes would significantly improve the experience and reduce administrative overhead.
    Incentivized
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    Scalability
    JAGGAER
    Highly reliable remotely hosted PTP solution that interfaces with our remote OCR vendor and with university sited operational servers. Twice a year over the last 3 years a SciQuest/OCR system file handling or network problem occurs that gets fixed within a day.
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    New Relic
    Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
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    Cisco
    On a scale of 1 to 10, I would rate the overall scalability of Splunk AppDynamics as a 7. The platform is designed to support enterprise-wide deployments across multiple departments and sites, and it performs well in large-scale environments. Its architecture allows for horizontal scaling and supports a wide range of application types and infrastructures. However, the agent management and deployment process can be complex and time-consuming, especially when onboarding a large number of applications or systems. Coordinating agent installation, configuration, and updates across diverse environments requires careful planning and often significant manual effort. Streamlining these processes—perhaps through more centralized management tools or automation—would enhance scalability and reduce operational overhead. Despite these challenges, once deployed, AppDynamics scales effectively and provides consistent performance and visibility across the enterprise.
    Incentivized
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    Professional Services
    JAGGAER
    No answers on this topic
    New Relic
    No answers on this topic
    Cisco
    Our experience with the professional services team supporting Splunk AppDynamics has been exceptional. They demonstrated deep technical expertise, strong collaboration skills, and a clear understanding of our business objectives. Their guidance was instrumental in the successful implementation of our APM program and platform integration. The rating of 9 reflects our high level of satisfaction, with a small margin left to acknowledge that continuous improvement is always possible. Overall, their support has been a key factor in the success of our deployment.
    Incentivized
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    Return on Investment
    JAGGAER
    • Customers seem to be fine with selecting requisition items and having them pushed back via carts to a legacy system.
    • Converting one's legacy ERP system to a SaaS solution may prove to be too much of an overhaul in regards to converting to a new set of rules which do not fit exactly with current business processes. The inability to enhance in great detail is also a drawback for customers coming from a highly modifiable system.
    Incentivized
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    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
    Incentivized
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    Cisco
    • Through the identification of performance bottlenecks and efficient resource allocation, AppDynamics has contributed to cost savings and resource optimization. This has a direct positive impact on our overall return on investment.
    • While AppDynamics' numerous capabilities help maximize efficiency, they may place a strain on your system. Organizations with limited infrastructure capacity may have difficulties and therefore give this serious thought before implementing it.
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