Join.me, once acquired by LogMeIn in 2019, was an audio, video, and web conferencing tool targeted at SMBs. Its software can be used across various devices and includes features such as one-click scheduling, personal links, interactive whiteboards, and presenter swapping. It has since been discontinued.
$10
per month
TeamViewer
Score 8.0 out of 10
N/A
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
Again, join.me has many of the same issues the TeamViewer or Webex have, such as dropped connections, laggy, jitter, etc. These are expected with over the public internet/cloud services such as these. I think where Join.me is a step above is how easy it is to set up and get a …
I have used Join.me, DameWare and TeamViewer. Join.me has the least amount of hassle in regards to quick setup. Dameware often times fails and has to be installed manually. TeamViewer drops the connection often and requires you to start the whole process again.
Since Join.me is free, it's not really fair to compare to all paid products. However, since Join.me is free and IS comparable to pay for products, that speaks in and of itself. While the screen refresh is a little slow, and there are some extra clicks users have to do to permit …
Join.me is the easiest and quickest of all of the tools, but the least functional and efficient for long-term use. If an end user is unsure of providing unattended remote access, it remains as a top tool. Otherwise, once connected, installation and use of the other tools are …
Overall, it is generally more simple for users to start their own sessions with join.me than the other solutions. This is the primary reason we tend to use join.me over the others. However, we tend to use GoToMeeting when we are doing presentations or conference calls.
The features provided with Join.me are better as compared to its peers. Voice quality and seamless screen sharing is better, thus providing a good user experience in communication.
Join.me and Webex allow for remote desktop sharing, but typically for meetings or instances. They do not offer the constant connection that teamviewer does. The user must be on the computer and type in the code provided by the remote user. The unlimited personal trial nature of …
After using WebEx, LogMeIn, and Join.me we went with TeamViewer since it had all the required features for all the users across all the business units in our division. TeamViewer not only had the best list of features, but it also had the easiest way to deploy it across all our …
Prior to buying TeamViewer we extensively reviewed a number of different platforms:
AnyDesk - this is a simpler remote access platform, but I found it to be too temperamental with the connection and more often than not I would have to go to the PC instead.
In comparison, in terms of support TeamViewer is some distance ahead as it worked more reliably in terms of speed over the internet with less quirks occurring. I was also in most cases able to see administrative screens when prompted, which was an issue especially in Teams. Jo…
All platforms and products are similar and each have their strengths and weaknesses so it is hard to generalize given that everyone's needs are different, but TeamViewer has proven to us to be not only versatile, easy to deploy and have a small foot print but also very secure …
TeamViewer, as currently used is probably the best of the applications I have used, right up there with Bomgar. With Bomgar, we are actually administrating, and we love the back-end features of Bomgar, i.e. I can access the remote servers\workstations on the back-end without …
I have the possibility to add devices as contacts with a user account. It's the chosen application to use in my department. The program is so lightweight and reliable.
The application works very well across all platforms - Windows, Windows Phone, Andriod, Linux, Mac, IOS. There is no doubt, that no matter the end users' OS or platform that we can confidently access their device for a quick and easy resolution. The TeamViewer application is …
For remote support purposes, we see TeamViewer as the top choice in term of features. Most important for us was that the tool would offer an easy, quick, and reliable, experience for the end user/customer. In honesty, LogMeIn is very similar and the choice between the two was …
We've used a lot of solutions -- mostly the free basic versions of the following: ZoomRoom, Join.Me, GoToMeeting, GoToMyPC, LogMeIn, GoogleHangouts (screenshare), and Skype.
I would neither recommend nor dissuade anyone from using Join.Me. When it first came on the scene, it was a game-changer as far as providing remote access to other authorized individuals and helped save a great deal of time trying to walk someone less proficient through all the detailed steps of computer repair. However, with the proliferation of Zoom and other conferencing products that also provide built-in remote access through its service, the need for a separate application is now limited and not as essential as its own product.
The ease of use, especially for users who need support. The Team Viewer Quick Support tool is very useful in this situation. Only the most essential details, such as the ID and password that the Administrator needs in order to choose themselves, are provided here. This software doesn't require installation and can be launched directly by the user. Additionally, it is very nice to have the option to brand the Quick Support Tool.
No need to download anything to get started. Once you sign up you can get started from within your browser. This is probably the single best feature, its a get up and go solution for video conferencing and you do not need any software for it to work.
The one click join a meeting URL is genius. Users who struggle with remembering passwords or invites can just click a link and immediately participate in a meeting which means one email and a couple of clicks and a meeting can start.
Good control features - As the main user, you have many control features including deciding who can speak, annotations, screen sharing easily.
Screen Recordings to the Cloud - This can save on time when you have had a long conference, you can save a recording to the cloud and download it later.
There should be a complete guide to understand its features before installation because if one feature will be missed then, we can’t get them working properly.
Furthermore, there should be high-quality internet for getting its function and it won’t work without good network coverage.
I think its interface is a little hard for beginners and is not that user friendly.
Can TeamViewer have an easy access in areas which are challenged on internet. It is not easy to connect when there is unstable connection or slow, thus, causing the delay as well on target work. It pretty much cause some frustration on both parties as we can only wait when connection is at back to re-connect again
The free TeamViewer version has limited access to remotely connect to PC or devices. For faithful users, can TeamViewer increase more time of free remote access before a User subscribes for the paid version.
The chat or call box or option needs some improvement on its interface. However, everything else is OK
TeamViewer is everything we're looking for in a support tool, the cost for the tool is negligible with the value we receive from the tool. TeamViewer has saved us many times and continues to provide functionality and support for our devices like we haven't seen before in other tools. The ability to use TeamViewer quick connect provides efficient and non-technical ways for our non-tech-savvy end-users to get the assistance that they need while IT has the visibility and control over all of its' computer assets.
Join.me is one of the easiest programs I've ever used. It's so easy to get it set up and installed and even easier for someone to join a meeting. The controls are very intuitive and labeled appropriately. The UIX makes sense. It's been a reliable product in my app stack-I love it!
Compared to other products I've used (ConnectWise Control), TeamViewer is harder to set up and get connected. It is especially difficult to set up "permanent" unattended remote access, where you want to be able to connect to and control a remote computer without having to exchange codes and passwords every time you connect.
I honestly haven't reached out to their Support team. I get notifications of what they are working on which is good to see, but I haven't directly spoken with any of them. I think my main reason for this is that join.me gives me just what I need (not much more and not much less).
I was able to talk to sales about our problem (of being charged for an additional year subscription when we had asked to cancel), and Sales and I had a nice conversation. But when I contacted TeamViewer Support by email to request that our subscription be canceled, they very "nicely" told me by email that I should have read the "fine print". And that they can "Automatically Renew" a subscription for a year if they do not receive a cancellation request a month before the expiration of the current subscription. (When I called Support, I was put on hold; and I held, and held, and held, etc.) Admittedly, part of the problem was mine. I sent in my cancellation request after the deadline that TeamViewer outlines in their "fine print". But, I still feel that TeamViewer could have or should have a policy of refunding at least a large percentage of the "Automatic Renewal" charge, especially if the customer is not utilizing the subscription.
I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
If you're looking for something basic that handles a little bit of everything when it comes to meetings, screen shares and remote desktop control join.me is a great options. If you're a super user and really wanting a lot of detailed features and rich user interfaces and money is not an issue you may want to consider use specific options.
When I tried LogMeIn and VNC, I discovered that TeamViewer was more reliable, quicker to set up, and more consistent in terms of connection stability and reliability. All in all, it is a more cost-effective and efficient solution that can be deployed without the need to open firewall ports and can be installed effortlessly by any end-user.
Customer support solution - join.me has made it so much easier to quickly get with a customer and see their trouble and show them a solution. This saves lots of back and forth time and gives the customer more power over owning their solution.
More efficient communication - without join.me we would waste time going back and forth on emails or slack trying to get our message across. Join.me lets us quickly show AND tell others what's going on. I honestly don't know how we ever functioned without it.
Since I started using TeamViewer, the number of times I have to visit clients to update our programs on the PC has been visibly reduced, which is very helpful.
TeamViewer not only improves work efficiency and productivity, but also contributes to work-life balance and, above all, to fast customer service.
It is also recommended for system administrators who cover several offices with a small number.