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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jotform

    Score8.5 out of 10
    N/AJotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…

    $0

    Slack

    Score9 out of 10
    N/ASlack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…

    $8.75

    per month per user

    Zoho Cliq

    Score8.9 out of 10
    N/AZoho Chat is a live chat tool, from Zoho Corporation.

    $18

    per month up to 25 users

    Pricing
    JotformSlackZoho Cliq
    Editions & Modules
    Free
    $0.00
    Bronze
    $34.00
    Monthly
    Silver
    $39.00
    Monthly
    Gold
    $99.00
    Monthly
    Enterprise
    Custom
    Free
    $0
    Pro
    $7.25*
    per month per user
    Business+
    $12.50*
    per month per user
    Enterprise
    Contact Sales
    Standard
    $18
    per month up to 25 users
    Professional
    $20
    per month $2 for each additional user over 10
    Enterprise
    $40
    per month $4 for each additional user over 10
    Offerings
    Pricing Offerings
    JotformSlackZoho Cliq
    Free Trial
    YesYesYes
    Free/Freemium Version
    YesYesYes
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details—*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.10% discount for annual pricing.
    More Pricing Information
    Community Pulse
    JotformSlackZoho Cliq
    Considered Multiple Products
    Jotform
    Chose Jotform
    We use Jotform instead of Google Forms because you can customize the input fields. We need very specific information from our participants and Jotform allows our participants to fill in the information we need a specific format to fit our list-building events. Also, the …
    Incentivized
    Chose Jotform
    Jotform makes more affordable, customizable, and accessible forms than the other platforms we have tried.
    Incentivized
    Chose Jotform
    JotForm is superior compared to Google Forms in most aspects. However, the lack of collaboration in the free version makes it less attractive if managing several forms. But the form functionality and features makes up for this. JotForm is clean in layout, and provides a user …
    Incentivized
    Salesforce
    Chose Slack
    Slack has a big fan community by developers - its a very geeky tool. I don't think it has any big benefits
    Incentivized
    Zoho
    Chose Zoho Cliq
    Slack is equally good but as we went for ZohoOHO CRM it made sense to go in for Zoho Cliq to benefit from the integrations. Zoho Cliq is intuitive and user-friendly with no extra learning required. Google Chat had very limited capabilities and was not very user-friendly. Micr…
    Incentivized
    Chose Zoho Cliq
    My all-time favorite tool in this space is Slack but Cliq is a close second. Cliq is essentially built to mimic Slack but is not quite as cutting-edge with some of their features. We opted to use Cliq over Slack because of the interconnectedness it offered with all the other …
    Incentivized
    Chose Zoho Cliq
    Essentially the same style of platform. Aside from any "bots" (which I don't use anyways), they appear to do the same thing. But Zoho Cliq comes packed into the Zoho One platform. It's a useful component in a suite of communication tools that allows our office to work and speak …
    Incentivized
    Key User Insights
    Would buy again
    97%
    Would buy again
    151 Answers
    97%
    Would buy again
    503 Answers
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    124 Answers
    99%
    Delivers good value for the price
    426 Answers
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    152 Answers
    98%
    Happy with the feature set
    510 Answers
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    100 Answers
    98%
    Lived up to sales and marketing promises
    295 Answers
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    136 Answers
    99%
    Implementation went as expected
    330 Answers
    100%
    Implementation went as expected
    6 Answers
    Features
    JotformSlackZoho Cliq
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Jotform and Slack and Zoho Cliq
    Feature
    Jotform
    8.0
    164 Ratings
    1% below category average
    Slack
    -
    Ratings
    Zoho Cliq
    -
    Ratings
    Survey templates9.0140 Ratings00 Ratings00 Ratings
    Themes7.7148 Ratings00 Ratings00 Ratings
    Custom logo/branding7.3153 Ratings00 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of Jotform and Slack and Zoho Cliq
    Feature
    Jotform
    9.4
    151 Ratings
    10% above category average
    Slack
    -
    Ratings
    Zoho Cliq
    -
    Ratings
    Changes to live survey9.7126 Ratings00 Ratings00 Ratings
    Question design help9.6124 Ratings00 Ratings00 Ratings
    Multiple question types8.9148 Ratings00 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of Jotform and Slack and Zoho Cliq
    Feature
    Jotform
    9.8
    127 Ratings
    16% above category average
    Slack
    -
    Ratings
    Zoho Cliq
    -
    Ratings
    Survey logic flexibility9.8127 Ratings00 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Jotform and Slack and Zoho Cliq
    Feature
    Jotform
    8.7
    154 Ratings
    7% above category average
    Slack
    -
    Ratings
    Zoho Cliq
    -
    Ratings
    Response tracking8.4145 Ratings00 Ratings00 Ratings
    Data export9.1147 Ratings00 Ratings00 Ratings
    Standard reports8.3133 Ratings00 Ratings00 Ratings
    Custom reports8.6125 Ratings00 Ratings00 Ratings
    Analytics8.9114 Ratings00 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Jotform and Slack and Zoho Cliq
    Feature
    Jotform
    9.4
    127 Ratings
    8% above category average
    Slack
    -
    Ratings
    Zoho Cliq
    -
    Ratings
    Access controls9.4123 Ratings00 Ratings00 Ratings
    Compliance9.4116 Ratings00 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Jotform and Slack and Zoho Cliq
    Feature
    Jotform
    8.4
    96 Ratings
    4% above category average
    Slack
    -
    Ratings
    Zoho Cliq
    -
    Ratings
    Vendor-offered crowdsourcing7.575 Ratings00 Ratings00 Ratings
    Respondent restrictions9.496 Ratings00 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Jotform and Slack and Zoho Cliq
    Feature
    Jotform
    -
    Ratings
    Slack
    7.9
    628 Ratings
    3% above category average
    Zoho Cliq
    8.4
    6 Ratings
    9% above category average
    Task Management00 Ratings7.6430 Ratings8.55 Ratings
    Gantt Charts00 Ratings6.961 Ratings00 Ratings
    Scheduling00 Ratings7.7363 Ratings8.75 Ratings
    Workflow Automation00 Ratings8.0396 Ratings7.54 Ratings
    Mobile Access00 Ratings9.4601 Ratings8.75 Ratings
    Search00 Ratings8.2608 Ratings8.75 Ratings
    Visual planning tools00 Ratings7.3275 Ratings00 Ratings
    Communication
    Comparison of Communication features of Jotform and Slack and Zoho Cliq
    Feature
    Jotform
    -
    Ratings
    Slack
    8.7
    636 Ratings
    9% above category average
    Zoho Cliq
    8.9
    6 Ratings
    11% above category average
    Chat00 Ratings9.6635 Ratings10.06 Ratings
    Notifications00 Ratings8.7632 Ratings8.76 Ratings
    Discussions00 Ratings9.2620 Ratings9.06 Ratings
    Surveys00 Ratings8.1413 Ratings8.03 Ratings
    Internal knowledgebase00 Ratings7.8412 Ratings9.04 Ratings
    Integrates with GoToMeeting00 Ratings8.9110 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings8.7182 Ratings00 Ratings
    Integrates with Outlook00 Ratings8.9120 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Jotform and Slack and Zoho Cliq
    Feature
    Jotform
    -
    Ratings
    Slack
    8.4
    603 Ratings
    5% above category average
    Zoho Cliq
    9.1
    6 Ratings
    13% above category average
    Versioning00 Ratings8.2326 Ratings00 Ratings
    Video files00 Ratings8.2541 Ratings9.66 Ratings
    Audio files00 Ratings8.4527 Ratings8.36 Ratings
    Document collaboration00 Ratings7.9429 Ratings00 Ratings
    Access control00 Ratings8.3411 Ratings9.06 Ratings
    Advanced security features00 Ratings8.3362 Ratings9.36 Ratings
    Integrates with Google Drive00 Ratings9.0211 Ratings00 Ratings
    Device sync00 Ratings9.0455 Ratings9.36 Ratings
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    JotformSlackZoho Cliq
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    Zoho Forms
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    Flock
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    Medium-sized Companies
    Qualaroo
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    Enterprises
    QuestionPro
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    Cisco Business Edition 7000 (discontinued)
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    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    JotformSlackZoho Cliq
    Likelihood to Recommend
    8.5
    (185 ratings)
    9.1
    (639 ratings)
    8.7
    (9 ratings)
    Likelihood to Renew
    9.4
    (7 ratings)
    10.0
    (25 ratings)
    10.0
    (3 ratings)
    Usability
    8.7
    (131 ratings)
    9.0
    (255 ratings)
    8.7
    (4 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    7.4
    (81 ratings)
    10.0
    (68 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    8.9
    (3 ratings)
    8.9
    (5 ratings)
    -
    (0 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (2 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    9.8
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    JotformSlackZoho Cliq
    Likelihood to Recommend
    Jotform
    We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
    Read full review
    Salesforce
    Slack is ideal for Scrum and agile teams that need continuous communication during sprint planning, daily stand-ups, backlog refinement, testing, and retrospectives. Slack is well-suited for maintaining team knowledge through searchable conversations and dedicated channels, where experienced team members help onboard new QA analysts.
    Read full review
    Zoho
    It is very well suited as a messaging tool, where one needs to communicate quickly to a colleague the status of a particular task or an update to the work. This is especially useful for field work where the field team can report the work done and any additional resources required. We have faced issues when virtual meetings are held for a team of 10+ members with a lot of drop-offs and poor quality of reception (audio & video). While some may be attributed to poor internet connection, we do not face the same issue when using Zoom meetings. This area requires strengthening.
    Incentivized
    Read full review
    Pros
    Jotform
    • Gathers information on my clients
    • Gathers and organizes information on my prospects
    • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
    • Educates clients about the benefit of supplementation
    • Educates my prospects
    Read full review
    Salesforce
    • Customer issues: Threads feature allows us to group a particular issue in a single thread and discuss within that thread. I can use the thread link to embed in JIRA ticket for tracking progress in JIRA (which is our details engineering tracking system).
    • Ability to add folder to Slack channel helps keep important information, documents easily accessible. e.g., we use this to keep a "ramp up" folder that can be used by any new joiner.
    • Global search is effective when I forget which group a particular message was in.
    Read full review
    Zoho
    • External channels allow in-office staff a private channel to directly relay messages to customers.
    • Automated notifications through Zoho CRM can be easily triggered.
    • Audio/screen share components offer zoom-quality calling without extraneous setups.
    Read full review
    Cons
    Jotform
    • The price is too high for casual users like myself
    • The automation took some time to figure out (that's understandable)
    • Making the forms look uniform took a lot of time to setup
    • Some parts like the approval emails, notification emails can be confusing
    Incentivized
    Read full review
    Salesforce
    • Would love a better integration with GitHub. For example, notifications when your PR is updated, when review is requested, @-mention in comments, etc.
    • Improved "Later" tab, for example the ability to create to-do lists or making the "Later" tab into a more powerful to-do list (annotate items with notes)
    • More powerful integrations, e.g. Google Calendar could render a calendar view within Slack, rather than sending the daily schedule
    Incentivized
    Read full review
    Zoho
    • Initial set up can be a little daunting if you aren't a tech-savvy person. For large organizations, this might not matter since you would have a dedicated IT team that will handle it (as we did) but if you are a small business owner looking to set this up yourself, I imagine it would take some trial and error to get working.
    Incentivized
    Read full review
    Likelihood to Renew
    Jotform
    I need this software to run my business, it's built around it.
    Incentivized
    Read full review
    Salesforce
    To be more transparent, I give 10 because Slack serves our collaboration needs. It provide us a good platform for team communication relaying important update within the company, it has even mobile app where you can install in your phone to monitor any updates within that team that needs your immediate attention and intervention.
    Incentivized
    Read full review
    Zoho
    Zoho Cliq has become an integral part of our daily business. Every single member of our team who has a job involving a computer has an active Zoho Cliq license and uses the tool continuously throughout the day. It cuts down on meetings and allows the team to feel very connected to one-another even though we are distributed geographically.
    Incentivized
    Read full review
    Usability
    Jotform
    As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
    Incentivized
    Read full review
    Salesforce
    Slack has good usability. Devs that are not familiar with the platform are able to jump into conversations and start sharing code and links within just minutes. Non developers are also able to understand the layout such as the Project Managers that are keeping the projects on track. We have not seen any tickets where employees are having trouble understanding Slack.
    Incentivized
    Read full review
    Zoho
    Easy to use Larger File sharing like videos, audios, even zip files Make internal group calls Multiple channel creation sharing development scripts is also easy
    Incentivized
    Read full review
    Reliability and Availability
    Jotform
    No answers on this topic
    Salesforce
    Yes, the app works 24/7. I don't even recall having any period that we could not use since the implementation. Even the maintenance periods are barely noticeable and our work is not impacted by it when it happens.
    Incentivized
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    Zoho
    It's available 24X7. We have never faced any serious issues with the connectivity. Whenever we faced issues, it has been traced to a browser issue or Windows app issue or a mobile issue.
    Incentivized
    Read full review
    Performance
    Jotform
    No answers on this topic
    Salesforce
    Slack is a soft app, we don't have many issues with it. I recall one or two people complaining about something during our usage period, but I didn't have a bad experience. When the app is slow, usually the problem is with my computer or my internet. The app works just fine.
    Incentivized
    Read full review
    Zoho
    No issues
    Incentivized
    Read full review
    Support Rating
    Jotform
    I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
    Incentivized
    Read full review
    Salesforce
    Whenever I've had to troubleshoot an issue with Slack (which, to be honest, has not happened very often), their online documentation has been easy to locate, easy to understand, and effective in resolving my issue. Slack's ever-growing popularity also means that there's a large community of practice out there that can be depended upon.
    Incentivized
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    Zoho
    Any time that I have had an issue, and there haven't been many user support jumps right on and helps me right away.
    Incentivized
    Read full review
    Online Training
    Jotform
    No answers on this topic
    Salesforce
    No answers on this topic
    Zoho
    Excellent support. Online training and supporting videos, and resources are more than sufficient to get started. Moreover, their support channel, especially the chat window, is very helpful and provides an instant solution to all our queries. For any complicated issue, they always get back by email with the solution and on occasions even call back.
    Incentivized
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    Implementation Rating
    Jotform
    the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
    Incentivized
    Read full review
    Salesforce
    I was not part of the implementation team, but I recall being 100% happy and excited to learn and use a new tool. I'm still am to be honest.
    Incentivized
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    Zoho
    Implementation is very simple and easy. Create a Zoho account (free or paid), send/ receive an invite, log in, verify your credentials and get started. Admin would have created the channels for you, and you start contributing. The entire process is smooth, and you can get started within minutes. The Admin has to work at the backend, initially, and decide on the permissions for the individual and the team and set up permissions for access to other applications too. This needs to be planned out, tested and implemented.
    Incentivized
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    Alternatives Considered
    Jotform
    Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
    Read full review
    Salesforce
    I like Slack better than ClickUp, because I would spend 30-60 minutes a day updating my ClickUp tasks. The way ClickUp was used was very micromanaging. I billed by the hour, so I was willing to put in the time to alert the boss what tasks I was working on.
    One of my jobs used Hive - I mostly just ran it in the background in case anyone messaged me. I did not use it often.
    Incentivized
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    Zoho
    Functionality wise Zoho Chat fairs pretty well against the other options. I still use all the other options as I need to be flexible in how I communicate with clients. It is the integration into the ZohoCRM & Cliq that puts Zoho Chat above the others and is why I try to encourage clients to move across to the app
    Incentivized
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    Contract Terms and Pricing Model
    Jotform
    No answers on this topic
    Salesforce
    No answers on this topic
    Zoho
    Bulk discounts can be considered. Slab-wise user discounts would attract more users.
    Incentivized
    Read full review
    Scalability
    Jotform
    No answers on this topic
    Salesforce
    No answers on this topic
    Zoho
    The system works perfectly well. At times, we have faced issues with the desktop application - it doesn't start, or takes time to start, or even logs off on its own. However, the browser as well as the mobile application work perfectly well, and we have never faced issues with them
    Incentivized
    Read full review
    Return on Investment
    Jotform
    • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
    • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
    • I could not easily identify what new information was provided in a resubmission by a respondent.
    Read full review
    Salesforce
    • Slack has been incredibly helpful in connecting various tech apps and ecosystems, creating a more streamlined and responsive process.
    • Slack has made it significantly easier to communicate with our team members across multiple time zones, creating a more engaging environment for our all-remote team.
    Incentivized
    Read full review
    Zoho
    • our business save time and improve communication. We noticed a 20% faster response time to customer issues because team members can communicate instantly.
    • reduced our internal email clutter, saving about 10 hours a week for staff who used to spend time sorting through emails.
    Incentivized
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    ScreenShots

    Jotform Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Zoho Cliq Screenshots

    Screenshot of Zoho Cliq UIScreenshot of Remote WorkScreenshot of Video CallsScreenshot of Integrations in Zoho CliqScreenshot of Zoho Cliq view across devices