JumpCloud vs. OneLogin by One Identity vs. SAP Customer Data Solutions

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
JumpCloud
Score 9.2 out of 10
N/A
JumpCloud® delivers a unified open directory platform used to securely manage identities, devices, and access across an organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform.
$11
per month per user
OneLogin by One Identity
Score 9.5 out of 10
N/A
OneLogin is an identity and access management (IAM) product from One Identity since the October 2021 acquisition, featuring single sign-on (SSO), multi-factor authentication, provisioning, cloud directory, and more.
$4
per month per user
SAP Customer Data Solutions
Score 8.0 out of 10
N/A
The SAP Customer Data Cloud, based on Gigya (acquired by SAP in 2017) is a product suite that allows users to identify consumers, business customers, or partners across devices and channels to drive registrations and engagement; manage access, permission, and consent; and transform data into unified customer profiles.N/A
Pricing
JumpCloudOneLogin by One IdentitySAP Customer Data Solutions
Editions & Modules
Device Management
$11
per month per user
SSO
$13
per month per user
Device Management + Identity
$15
per month per user
Core Directory
$15
per month per user
JumpCloud Platform
$22
per month per user
JumpCloud Platform Prime
$27
per month per user
Advanced (bundle)
$4
per month per user
Professional (bundle)
$8
per month per user
No answers on this topic
Offerings
Pricing Offerings
JumpCloudOneLogin by One IdentitySAP Customer Data Solutions
Free Trial
YesYesNo
Free/Freemium Version
YesNoNo
Premium Consulting/Integration Services
NoNoYes
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details18% discount for annual pricing.Aside from the bundle options, OneLogin offers its services a la carte, and therefore these prices can vary depending on your business's needs.
More Pricing Information
Community Pulse
JumpCloudOneLogin by One IdentitySAP Customer Data Solutions
Considered Multiple Products
JumpCloud

No answer on this topic

OneLogin by One Identity

No answer on this topic

SAP Customer Data Solutions
Chose SAP Customer Data Solutions
The three names that we were given to evaluate against Gigya by our tiger team were Bitium, OneLogin, and Janrain. The last one was just too new to the game, so after a brief review, we passed. We moderately considered Bitium, but OneLogin seemed to win against them more than …
Features
JumpCloudOneLogin by One IdentitySAP Customer Data Solutions
Identity Management
Comparison of Identity Management features of Product A and Product B
JumpCloud
8.2
13 Ratings
0% below category average
OneLogin by One Identity
9.0
23 Ratings
9% above category average
SAP Customer Data Solutions
-
Ratings
ID-Management Access Control8.512 Ratings10.019 Ratings00 Ratings
ID Management Single-Sign On (SSO)8.812 Ratings10.020 Ratings00 Ratings
Multi-Factor Authentication8.513 Ratings7.021 Ratings00 Ratings
Password Management8.28 Ratings10.020 Ratings00 Ratings
Account Provisioning and De-provisioning7.513 Ratings8.018 Ratings00 Ratings
ID Management Workflow Automation7.59 Ratings8.016 Ratings00 Ratings
ID Risk Management8.28 Ratings10.017 Ratings00 Ratings
Tag Management
Comparison of Tag Management features of Product A and Product B
JumpCloud
-
Ratings
OneLogin by One Identity
-
Ratings
SAP Customer Data Solutions
7.8
28 Ratings
5% below category average
Tag library00 Ratings00 Ratings7.827 Ratings
Tag variable mapping00 Ratings00 Ratings7.725 Ratings
Ease of writing custom tags00 Ratings00 Ratings7.826 Ratings
Rules-driven tag execution00 Ratings00 Ratings7.826 Ratings
Tag performance monitoring00 Ratings00 Ratings7.925 Ratings
Page load times00 Ratings00 Ratings8.026 Ratings
Mobile app tagging00 Ratings00 Ratings7.625 Ratings
Library of JavaScript extensions00 Ratings00 Ratings7.724 Ratings
Audience Segmentation & Targeting
Comparison of Audience Segmentation & Targeting features of Product A and Product B
JumpCloud
-
Ratings
OneLogin by One Identity
-
Ratings
SAP Customer Data Solutions
7.6
29 Ratings
7% below category average
Standard visitor segmentation00 Ratings00 Ratings8.029 Ratings
Behavioral visitor segmentation00 Ratings00 Ratings8.028 Ratings
Traffic allocation control00 Ratings00 Ratings4.728 Ratings
Website personalization00 Ratings00 Ratings9.627 Ratings
Customer Data Management
Comparison of Customer Data Management features of Product A and Product B
JumpCloud
-
Ratings
OneLogin by One Identity
-
Ratings
SAP Customer Data Solutions
6.6
30 Ratings
21% below category average
Account Scoring00 Ratings00 Ratings7.928 Ratings
Customer Data Governance00 Ratings00 Ratings8.829 Ratings
Data Connectors00 Ratings00 Ratings4.830 Ratings
Data Enhancement00 Ratings00 Ratings5.630 Ratings
Data Ingestion00 Ratings00 Ratings6.430 Ratings
Data Storage00 Ratings00 Ratings3.330 Ratings
Data Visibility00 Ratings00 Ratings8.030 Ratings
Event Data00 Ratings00 Ratings6.328 Ratings
Identity Resolution00 Ratings00 Ratings8.828 Ratings
User Ratings
JumpCloudOneLogin by One IdentitySAP Customer Data Solutions
Likelihood to Recommend
8.5
(13 ratings)
10.0
(26 ratings)
9.0
(59 ratings)
Likelihood to Renew
9.1
(2 ratings)
-
(0 ratings)
9.5
(10 ratings)
Usability
8.0
(10 ratings)
10.0
(1 ratings)
9.1
(7 ratings)
Availability
-
(0 ratings)
-
(0 ratings)
9.0
(58 ratings)
Performance
-
(0 ratings)
-
(0 ratings)
7.3
(7 ratings)
Support Rating
7.4
(11 ratings)
8.3
(6 ratings)
9.1
(8 ratings)
In-Person Training
-
(0 ratings)
-
(0 ratings)
9.1
(2 ratings)
Online Training
-
(0 ratings)
-
(0 ratings)
9.1
(7 ratings)
Implementation Rating
9.1
(1 ratings)
-
(0 ratings)
7.3
(7 ratings)
Configurability
-
(0 ratings)
-
(0 ratings)
9.1
(1 ratings)
Contract Terms and Pricing Model
8.0
(8 ratings)
-
(0 ratings)
-
(0 ratings)
Ease of integration
-
(0 ratings)
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
-
(0 ratings)
-
(0 ratings)
9.1
(1 ratings)
Professional Services
7.9
(3 ratings)
-
(0 ratings)
-
(0 ratings)
Vendor post-sale
-
(0 ratings)
-
(0 ratings)
4.5
(1 ratings)
Vendor pre-sale
-
(0 ratings)
-
(0 ratings)
4.5
(1 ratings)
User Testimonials
JumpCloudOneLogin by One IdentitySAP Customer Data Solutions
Likelihood to Recommend
JumpCloud
JumpCloud is least suited in situations where you have few devices, but lots of users. JumpCloud heavily focuses on the "One-User-One-Device" type of use, and does lack some of the features things like Active Directory is better suited for when having multiple users accessing one machine. Their Powershell APIs are fantastic and getting only more powerful. Lots of features are hidden behind these APIs, so admins not as familiar with Powershell would have more issues leveraging these tools. BYOD deployments are amazing, especially for macOS devices that are using Apple Business Manager and can leverage Zero Touch deployments. It is especially good at handling mixed systems, whereas other options, such as Jamf, are really suiting only for macOS, or Intune is more suited for Windows; JumpCloud managed to handle both systems well.
Read full review
One Identity, by Quest
OneLogin is very convenient. Users can register their own iPhone or Android to act as their authorization device, meaning they will likely always have access to the OneLogin security code. The OneLogin application then allows the users to hit a button instead of inputting the security code to validate their two-factor authorization. OneLogin is great for businesses who need to enforce secure access into their various systems and tools. By consolidating the security into a single login with security device two-factor authorization, it makes it safe and easy to manage.
Read full review
SAP
It's best suited for business business to turn digital interaction in to richer and high value and experience that reach across computing platform also it offers a holistic and integrated approach to managing customer data and enhancing and personalized experience.it also draw actionable insights.because it offers wide range of products . perfect customer insight data solutions
Read full review
Pros
JumpCloud
  • User Management - The ability to control our users and set password/polices is made easy in the JC console
  • Device Management - Using JC each user is assigned to their own device with only the rights to do their job - When elevated rights are required, this is done simply via the JC console for the period of time required
  • SSO - Using JC's SAML SSO integrations we are building out our SSO offering and this is making for a much simpler daily user experience
Read full review
One Identity, by Quest
  • Connects with a lot of different vendors, tools, and sites. It is also customizable to where you can add almost any site you are logging into. This makes it especially useful for team members who may use a tool that other team members within the company do not use.
  • It works. I've used a few keychain apps that work for a little while, or never work, and this app works 99.99% of the time. Only on one experience have I experienced issue access sites and that was due to user error.
  • It's easy to update passwords and usernames within the app. It allows password resets to be an easy process and lowers the time in updating items everywhere.
Read full review
SAP
  • SAP's Customer Data Solutions provide a comprehensive customer view by collecting detailed data, including age, web activity, and buying history.
  • The software's strong analytics features give valuable information about how customers use content and products, so we can enhance our strategies.
  • SAP Customer Data Solutions offers insights to create specific marketing campaigns that sort audiences by preferences, browsing, and purchase behavior.
Read full review
Cons
JumpCloud
  • SSO via OpenID - Opening up their SSO from just SAML to including OpenID (OAuth) would allow us to make more use of the service and to also incorporate it into some internal testing suites
  • Time Limited User Elevation - The ability to time limit a users elevation of privileges would be a great addition
  • Extending device management to include LPA - Least Privilege Access is becoming a bigger ask from our external auditors - Being able to do this via JC would be amazing
Read full review
One Identity, by Quest
  • Lack of administrative APIs for creating or setting up new connectors: This prevents the automated integration to federations and requires manual setup rather than discovery-based automated setup.
  • Customization of the interface: The potential configuration of the interface are still limited at the moment (logo, primary and secondary colors, background). This prevents the usage of the platform as a communication medium or to organize the space in a more standard fashion (for our institution)
  • There are some limitations with using the apps provisioning APIs that can lead to some termination or provisioning actions not being completed
Read full review
SAP
  • I find the interface a bit complex and challenging to navigate. I remember having difficultly grasping it completely especially when I was new to the system. Simplifying the user experience would make it more accessible for everyone, making tasks quicker and more intuitive.
  • integrating it seamlessly with other software and platforms could enhance its functionality. I would really really love an integration between BenchMark email marketing tool.
Read full review
Likelihood to Renew
JumpCloud
No answers on this topic
One Identity, by Quest
No answers on this topic
SAP
On the whole I am really impressed with SAP Customer Data Solutions and would highly recommend that other professionals look at this software to enhance their B2C and B2B sales
Read full review
Usability
JumpCloud
It's simple. I like how JumpCloud keeps things simple. Similar to Apple's ecosystem, they give you what you want with some extra features and bells and whistles but it doesn't take a large instruction manual to use it. They have the support system and KB articles to back up their product and learn about a feature and how to implement it
Read full review
One Identity, by Quest
OneLogin is very easy to use. The most complicated part is the user setup and even that is not difficult. After everything is working, using it day to day is trivial. All you have to do is have the application ready on your phone and you can use a single set of login credentials to access all of your tools securely.
Read full review
SAP
We mostly work with the API which is of very good quality and is well documented.However, some of our success is also due to having very talented developers on staff, and also understanding advanced gamification design. The tool supports a talented team! It won't actually do everything for you automatically.
Read full review
Reliability and Availability
JumpCloud
No answers on this topic
One Identity, by Quest
No answers on this topic
SAP
Customer Data Solutions availability has been pretty good, anytime there has been any issues like I mentioned before, support staff has been quickly avialable to help trouble shoot things. Customer data solutions has had very few outages during out time using it as well and when they happen it's a quick resolution.
Read full review
Performance
JumpCloud
No answers on this topic
One Identity, by Quest
No answers on this topic
SAP
There are some latency issues. The 24 hour caching problem mentioned earlier is a problem. Sometimes the Gigya system makes two calls instead of a single call if we go directly to the social platform. For this reason, it's sometimes more efficient to go direct rather than use Gigya.
Read full review
Support Rating
JumpCloud
I have rarely contacted support. When I have, the responses were within expected time frames, and easy to access. Community support is incredible, both from the JumpCloud representatives, and the user base community at large. The support pages on the website also are typically very well written and strike a nice balance between having the technical information needed, and also being easy to understand for the small business types that might not have as much of a technical background as an IT Admin.
Read full review
One Identity, by Quest
There has never been an issue where I have needed to use the OneLogin support so it would be unfair to rate them anything other than a 10 on their ability to provide support. Like I said its a very basic platform that we use it for with no issues.
Read full review
SAP
We have had multiple instances of help from Gigya to get our custom implementation working, including detailed technical assistance to a third party. We have found Gigya to be thorough and timely in their responses to all queries, which are consistently excellent.
Read full review
In-Person Training
JumpCloud
No answers on this topic
One Identity, by Quest
No answers on this topic
SAP
because it was made directly in the company
Read full review
Online Training
JumpCloud
No answers on this topic
One Identity, by Quest
No answers on this topic
SAP
They trained me in a train the trainer model. I then trained the internal team. Total training was about two hours, with an additional two hours for system setup.
Training was maybe a little thin, but the system was fairly easy to learn and this wasn't really a problem.
Read full review
Implementation Rating
JumpCloud
Being responsible for choosing the product after a POC and pilot we found the process to be simple and effective
Read full review
One Identity, by Quest
No answers on this topic
SAP
There was a bit of a learning curve in the beginning, and perhaps we were unclear on some of our requirements. Once they figured out what we wanted though, things went pretty smoothly. Just some minor hiccups in the beginning
Read full review
Alternatives Considered
JumpCloud
Read full review
One Identity, by Quest
OneLogin has a lesser cost as compared to other solutions. It also has a successful POC, partner expertise, integration with in-house and cloud-based apps, and provides restriction of access from unauthorized devices. It is a secure solution with industry-standard encryption, a good dashboard, and a cloud-based solution. In my opinion, there is not too much effort involved in the integration and it provides good OEM support.
Read full review
SAP
There is a dedicated team for SAP setup that helps in providing specialized or customized services to the user. The platform's accessibility lets us obtain reports and information in real time so we reach clients at the proper moment by optimizing delivery time appealed to us the most.
Read full review
Contract Terms and Pricing Model
JumpCloud
Some features would make more sense for us to be bundled by machine, instead of the user. We have fewer machines, and multiple users log into one machine, so doing something like paying per user for services like Patch Management are difficult to warrant the cost. I also feel a more complete package that includes common addon features; Patch Management and Password Manager, would be an improvement. It would also be nice if we could change packages, addons, and other billing services via self-service instead of reaching out to our account manager.
Read full review
One Identity, by Quest
No answers on this topic
SAP
No answers on this topic
Scalability
JumpCloud
No answers on this topic
One Identity, by Quest
No answers on this topic
SAP
because the platform actually allows you to scale at any time if designed following best practices
Read full review
Professional Services
JumpCloud
services and professional team and support teams are good
Read full review
One Identity, by Quest
No answers on this topic
SAP
No answers on this topic
Return on Investment
JumpCloud
  • Very easily add, or disable employee logins
  • Reduce "password fatigue" by being able to reduce password expiration requirements, and having single sign on
  • Higher security and visibility of security issues
  • Reduced onboarding time from days to minutes
  • Enabled easy reassignment of user accounts to another user via groups when employees leave
  • Quick securing of terminated users, or otherwise compromised accounts
  • Reduced user disablement time from previous manual methods requiring days, to literal minutes
Read full review
One Identity, by Quest
  • The one big benefit would be time-saving. It is a very convenient platform.
  • The access outside of the office also allows me to work at home or in my spare time for additional business that needs to be taken care of.
Read full review
SAP
  • Having a single, stremlined point of entry for the customers improves the overall customer experience
  • By the same reason, maintenance costs are reduced because interventions focus on a single object
  • It's versatile in its integration so there is no need to change the surrounding software ecosystem
Read full review
ScreenShots

SAP Customer Data Solutions Screenshots

Screenshot of Customer Login in SAP Enterprise Consent and Preference ManagementScreenshot of User Identities report dashboardScreenshot of Search by Custom Fields windowScreenshot of Customer Data DataflowScreenshot of Account InformationScreenshot of SAP Customer Data Platform