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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LogicMonitor

    Score8.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    LogicMonitor’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. It provides IT and business teams operational visibility and predictability across their technologies and applications.N/A

    Sisense

    Score6.9 out of 10
    N/ASisense is a BI software and analytics platform. With what the vendor calls their In-Chip™ and Single Stack™ technologies, users have access to a comprehensive tool to analyze and visualize large, disparate data sets without IT resources.N/A
    Pricing
    LogicMonitorSisense
    Editions & Modules
    Enterprise
    Contact sales team
    Website Monitoring
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    LogicMonitorSisense
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsOur platform is broken down into Pro and Enterprise Pricing. Pro includes monitoring for all of your cloud, hybrid, and on-premises infrastructure. Our Enterprise package includes all of this, plus our AIOps and Machine Learning functionality that provides dynamic thresholds, root cause analysis, anomaly detection and more! LogicMonitor only charges by the device. What is considered a device? A device is anything with an IP address that you want to monitor, including a physical device or a cloud resource. This means multiple data sources under the same IP address can be monitored for the same price. Unlike some monitoring platforms. we don’t charge per node, interface, or metric.Must contact sales team for pricing.
    More Pricing Information
    Community Pulse
    LogicMonitorSisense
    Considered Both Products
    LogicMonitor
    Chose LogicMonitor
    LogicMonitor blows Site24x7 out of the water, there is no comparison. Cost going from Site24x7 to LogicMonitor was around triple, however, Site24x7, at the time had no native Palo Alto support, network backups and charged per-interface licenses. After comparing "apples to …
    Incentivized
    Sisense Ltd
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    90 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    83 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    90 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    77 Answers
    No answers on this topic
    Implementation went as expected
    93%
    Implementation went as expected
    80 Answers
    No answers on this topic
    Features
    LogicMonitorSisense
    Monitoring Tasks
    Comparison of Monitoring Tasks features of LogicMonitor and Sisense
    Feature
    LogicMonitor
    7.0
    1 Ratings
    18% below category average
    Sisense
    -
    Ratings
    Remote monitoring7.01 Ratings00 Ratings
    BI Standard Reporting
    Comparison of BI Standard Reporting features of LogicMonitor and Sisense
    Feature
    LogicMonitor
    -
    Ratings
    Sisense
    9.7
    47 Ratings
    17% above category average
    Pixel Perfect reports00 Ratings10.037 Ratings
    Customizable dashboards00 Ratings10.047 Ratings
    Report Formatting Templates00 Ratings9.033 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of LogicMonitor and Sisense
    Feature
    LogicMonitor
    -
    Ratings
    Sisense
    8.8
    47 Ratings
    9% above category average
    Drill-down analysis00 Ratings10.047 Ratings
    Formatting capabilities00 Ratings9.047 Ratings
    Integration with R or other statistical packages00 Ratings9.027 Ratings
    Report sharing and collaboration00 Ratings7.33 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of LogicMonitor and Sisense
    Feature
    LogicMonitor
    -
    Ratings
    Sisense
    10.0
    46 Ratings
    20% above category average
    Publish to Web00 Ratings10.036 Ratings
    Publish to PDF00 Ratings10.046 Ratings
    Report Versioning00 Ratings10.024 Ratings
    Report Delivery Scheduling00 Ratings10.039 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of LogicMonitor and Sisense
    Feature
    LogicMonitor
    -
    Ratings
    Sisense
    9.5
    45 Ratings
    17% above category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings10.045 Ratings
    Location Analytics / Geographic Visualization00 Ratings9.042 Ratings
    Predictive Analytics00 Ratings9.029 Ratings
    Pattern Recognition and Data Mining00 Ratings10.01 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of LogicMonitor and Sisense
    Feature
    LogicMonitor
    -
    Ratings
    Sisense
    10.0
    45 Ratings
    16% above category average
    Multi-User Support (named login)00 Ratings10.045 Ratings
    Role-Based Security Model00 Ratings10.044 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings10.045 Ratings
    Report-Level Access Control00 Ratings10.01 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of LogicMonitor and Sisense
    Feature
    LogicMonitor
    -
    Ratings
    Sisense
    9.7
    40 Ratings
    22% above category average
    Responsive Design for Web Access00 Ratings10.040 Ratings
    Mobile Application00 Ratings10.025 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings10.034 Ratings
    Best Alternatives
    LogicMonitorSisense
    Small Businesses
    Amazon CloudWatch
    Score7.8 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    Datadog
    Score8.8 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    ManageEngine Site24x7
    Score10 out of 10
    Jaspersoft Community Edition
    Score7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LogicMonitorSisense
    Likelihood to Recommend
    8.9
    (181 ratings)
    10.0
    (58 ratings)
    Likelihood to Renew
    8.0
    (9 ratings)
    8.9
    (14 ratings)
    Usability
    7.3
    (31 ratings)
    10.0
    (6 ratings)
    Availability
    9.1
    (1 ratings)
    8.2
    (1 ratings)
    Performance
    9.1
    (1 ratings)
    8.2
    (1 ratings)
    Support Rating
    6.0
    (110 ratings)
    9.0
    (6 ratings)
    In-Person Training
    8.2
    (1 ratings)
    7.3
    (1 ratings)
    Online Training
    7.3
    (1 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    9.0
    (26 ratings)
    7.1
    (3 ratings)
    Configurability
    9.1
    (1 ratings)
    8.2
    (1 ratings)
    Contract Terms and Pricing Model
    7.4
    (5 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    9.1
    (47 ratings)
    Data Sources
    -
    (0 ratings)
    9.2
    (47 ratings)
    Ease of integration
    7.3
    (1 ratings)
    8.2
    (1 ratings)
    Product Scalability
    9.1
    (1 ratings)
    8.2
    (1 ratings)
    Professional Services
    7.6
    (4 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    9.1
    (1 ratings)
    User Testimonials
    LogicMonitorSisense
    Likelihood to Recommend
    LogicMonitor
    For environments that mostly use VMs and baremetal devices, LogicMonitor is a fantastic choice. It lends itself especially well to situations where you want individual teams to be able to manage the monitoring and observability of their own domains, and if you take the time to customize it to your environment in the frontend, you can get to the point where your LogicMonitor platform administrators are very rarely needed.
    Incentivized
    Read full review
    Sisense Ltd
    I believe Sisense is perfectly suited for any organization of any size that have access to the proper resources, as the tool is very expensive. The data connectors come in all shapes and sizes out of the box, which allows a great deal of data control within the ElastiCubes. Additionally, while the platform only runs on Windows platforms, the web application can be accessed on any client: mobile, Apple, Windows, etc. This allows a much more flexible user experience, resulting in data and dashboards reaching further than any other tool.
    Incentivized
    Read full review
    Pros
    LogicMonitor
    • It shows us system issues right away so we can fix them fast.
    • It finds new devices on its own, so we do not miss anything.
    • It alerts us only when something really unusual happens.
    • Its dashboards make it easy for everyone to see system health.
    • It helps us see trends so we are ready for busy times.
    Incentivized
    Read full review
    Sisense Ltd
    • Customization - lots of supported and community plugins available. Users can also adjust the look and feel through JavaScript.
    • Innovation - Sisense is continuing to push the envelope by developing new features through Sisense Labs.
    • Customer support - the commitment to excellent customer service and ensuring organizations get the most out of their investment.
    Incentivized
    Read full review
    Cons
    LogicMonitor
    • Segmentation at an instance level not just the resource when clients are sharing the same device but shouldn't see each other's relevant data
    • ARM CPU support for collectors to allow for a lighter weight appliance deployment
    • WMI collection with a Linux collector so a windows collector would not be needed or a virtual appliance template that can be used to deploy collectors
    Incentivized
    Read full review
    Sisense Ltd
    • The usability of the application on mobile devices needs some improvement, especially navigation and filtering.
    • Dashboards that are created by multiple users can be a bit of a hassle to share by Admins.
    • If you need to embed dashboards into your website, you are require to buy a license separate from the user and platform license. This is a norm on most BI visualization tools, but Sisense can seem a bit on the high side, cost-wide.
    Read full review
    Likelihood to Renew
    LogicMonitor
    This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful
    Incentivized
    Read full review
    Sisense Ltd
    I think the business and myself as a user has come to rely on SiSense as a dashboarding and quick ad-hoc reporting tool. I am hoping to integrate SiSense dashboards into more parts of the business in the future. We have reduced our report turn-around time for the most part from hours/days to minutes and in some cases almost the speed of thought. Reports are also easier on the eye and more easily distributed. I would also like to say that the support and professionalism from the SiSense team has been excellent.
    Read full review
    Usability
    LogicMonitor
    Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.
    Incentivized
    Read full review
    Sisense Ltd
    New V5 is ground floor of an exciting collection of possibilities. Weekly Sisense developers come up with new functionality that they share with us in their forums. The move to HTML5 has been pleasing in that widgets auto size themselves into appropriate forms in the board but everyone of them can be popped out to full page size to be looked at in more detail
    Read full review
    Reliability and Availability
    LogicMonitor
    No answers on this topic
    Sisense Ltd
    There are very few situations when there is unexpected downtime. Mostly during development, new dashboard implementation and during upgrades. other then that there were very few crashes.
    Read full review
    Performance
    LogicMonitor
    No answers on this topic
    Sisense Ltd
    SiSense is usually performing better then other solutions even if going for complex reports/dashboards(of course within reasonable frames). I haven't noticed any bad influence on other systems, usually if something happens it stays within SiSense.
    Read full review
    Support Rating
    LogicMonitor
    The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.
    Incentivized
    Read full review
    Sisense Ltd
    SiSense's support ninjas are very knowledgeable and are exceptionally responsive. So far, all of the issues we ran into were resolved within minimum time. My sense of dealing with the support staff at SiSense is that they are very focused on not just answering your immediate question, but also to delve into the cause of the matter.
    Read full review
    In-Person Training
    LogicMonitor
    Add good training
    Incentivized
    Read full review
    Sisense Ltd
    Easy and free training that allowed us quickly understand basics in SiSense and start using them. More advanced features requires some browsing through SiSense forums, but there is always support to help, and SiSense support is one of the best whith which I worked so far.
    Read full review
    Online Training
    LogicMonitor
    The training is good but room to improve
    Incentivized
    Read full review
    Sisense Ltd
    Many examples, videos and scenarios which you try on your own right away. This combined with in-person training gives you enough to utilize most of SiSense's power.
    Read full review
    Implementation Rating
    LogicMonitor
    The implementation experience was awesome for me, as the LogicMonitor team was really helpful to us. They installed everything on our primary server and provided clear, intelligible explanations. They even trained our non-tech team on it as well. Therefore, my team and I had a very simple and pleasurable implementation experience.
    Incentivized
    Read full review
    Sisense Ltd
    Remember to migrate the plugins. The documentation however is pretty straight forward.
    Read full review
    Alternatives Considered
    LogicMonitor
    Our business used the trial period they provided on one of our systems and conducted sessions with all of this software. Our team tested all of these software options before deciding on LogicMonitor, as our business is expanding daily and we needed a system that could accommodate our growing workforce and automatically add systems to our network, which LogicMonitor alone provided.
    Incentivized
    Read full review
    Sisense Ltd
    1) Easy to use, really, there is nothing too much to say. The set up is easy and not confusing. You can use it internally or externally.
    2) Customer Service, having spoken to various product reps from similar industry. Sisense rep provides you with the best support to get started, and it is really appreciated.
    Read full review
    Contract Terms and Pricing Model
    LogicMonitor
    Pricing seems to be getting more and more aggressive, I worry that it's going to turn into ServiceNow or SAP and everything minor feature will be an extreme cost that prices out us and our customers
    Incentivized
    Read full review
    Sisense Ltd
    No answers on this topic
    Scalability
    LogicMonitor
    No answers on this topic
    Sisense Ltd
    Product is quite easily scalable. The whole installation can be easily moved to stronger machine if needed.
    Read full review
    Professional Services
    LogicMonitor
    Haven't really used it but our initial onboarding PS was disappointing. Felt like we were being told what we needed to cover as opposed to what we wanted to cover. In addition, we were pushed into using the PS in tight time frames and we were not ready to do so.
    Incentivized
    Read full review
    Sisense Ltd
    No answers on this topic
    Return on Investment
    LogicMonitor
    • We Eliminated an on-prem monitoring tool which was in excess of 25 servers
    • A decrease in time to response from our Network Operations Center resulted in a more consistent client experience
    • Dynamic alert thresholds helped reduce alerting by about 10 to 15% as soon as we turned it on for volatile metrics like CPU and memory
    Incentivized
    Read full review
    Sisense Ltd
    • Report development time is reduced from 2~3 days to 2~3 hours.
    • Report querying time is improved from 0.5~10 mins to 2~30 seconds.
    • A 2-staff team delivers 10 times the BI output that we did on the old system.
    • We were able to deliver BI and data analysis for all business functions instead of a very limited group of users
    Read full review
    ScreenShots

    LogicMonitor Screenshots

    Screenshot of AIOps features for enterprises using technology or hybrid environments with cloud and container resources. LogicMonitor can be used to monitor and improve the performance of complex enterprise networks with dynamic thresholds, topology mapping, anomaly detection, and root cause analysis.Screenshot of LM Envision's comprehensive monitoring and observability capabilities across the IT infrastructure, that help to identify alerts for the most important systems while ensuring the user experience is uninterrupted across the globe.Screenshot of Monitoring that ensures servers and the applications running on top of them are highly available. Helps resolve issues and optimize resource consumption for the server infrastructure.Screenshot of LogicMonitor remote workforce monitoring, which ensures that employees are connected to the systems that keep them productive and provide proactive insight into dispersed systems and third-party outages.Screenshot of Unified cloud monitoring across a hybrid multi-cloud ecosystem.Screenshot of LM Logs delivering log analysis at enterprise scale.