| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Microsoft 365 | Score8.7 out of 10 | N/A | Microsoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most up-to-date version of the included Office applications. | $5 Per User Per Month |
 Skype (discontinued) | Score7.1 out of 10 | N/A | Skype (the personal edition or Skype free) was a web meeting, video conferencing, and VoIP software, now superseded by Microsoft Teams' free edition and unsupported from May 2025. | $2.99 per month |
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| Additional Details | *When billed annually. | — | ||||||||||||||
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| Microsoft 365 | Skype (discontinued) | |
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| Considered Both Products | Chose Microsoft 365 Skype is a similar communication tool to Microsoft Teams, however Microsoft is more commonly used in our business so it's easier to use a product that communicates and works with the other products you have Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Microsoft 365 HipChat is a better IM platform than skype/Lync. Google Drive used to be better because of the cloud, but now Microsoft has that and I find it just as useful. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Microsoft 365 Compared to Docs & Sheets, Microsoft Word, Excel, and Sheets offer more functionality. Notepad is almost always pre-installed on Microsoft Word-enabled computers. This alternative to Microsoft Word isn't as robust, but it's free. Microsoft Publisher is incompatible with Adobe … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Microsoft 365 Microsoft 365 provides a complete suite of tools, which none of the competition can match. Others can just offer piecemeal solutions, whereas Microsoft 365 (formerly Office 365) covers everything ranging from email management to office editing software to cloud storage to … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Microsoft 365 It's still a Microsoft product, but the Online model is far superior to the on-prem offerings. Especially with Microsoft focusing on their online platform over their on-prem servers. Migration from these on-prem services is fairly simple and Microsoft has done a great job to … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Microsoft 365 The main point was the integration of the tools: backup + email + text editors, all in one tool; Employees had greater difficulty creating presentations on their competitors' tools, as well as more advanced use of data sheets. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Microsoft 365 We used other cloud e-mail provider but then we have to pay separately for office documents like Word, Excel, PPT, and Project. We compared the ROI and features and hence we selected Office 365. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Microsoft 365 Office 365 does what it does very well -- and nothing more. It is simple to implement across an organization and then share files and results, as well as organizing contacts and calendars. However, Google Drive, iCloud Drive and Dropbox all also offer seamless cloud file-sharing … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Microsoft 365 The only real alternative in my opinion is the Google G-Suite (Google Apps for Work/Business). Another lesser and unequal alternative is Amazon Workspaces. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Microsoft 365 We mainly chose Office 365 because it was the easiest transition from our 2007 suite and locally hosted email. There are better options available, but senior partners decided against investing the time and energy required to learn a new suite of programs. We have decided to … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Microsoft 365 I have used some other mobile platforms like Google Docs and the familiarity as well as formatting wasn't entirely there. My team doesn't need to adapt to use Office 365 since they are already familiar with the products. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Microsoft 365 Office 365 is a more powerful platform. Google offers a cleaner UI, but Office allows you to get things done. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Microsoft 365 Google Apps made famous real-time collaborative editing in Google Docs. Now that Office 365 offers Word Online, there is no competition. Google Apps have always been "Microsoft Office-Lite" products, giving very basic functionality. With Office Online apps, it's hard not to see … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Microsoft 365 I have not found anything like Office 365. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | Chose Skype (discontinued) Skype does not have the same meeting capabilities as Zoom and GoToMeeting. Skype is great for one-on-one conversations but does not hold up well for larger events or meetings for remote collaboration. Skype is great, though--it allows you to call landlines or cellphones directly. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Skype (discontinued) Zoom is my preference for professional meetings, while Skype is nice for communication within my organization. I find Zoom to be more professional due to its aesthetic. Skype has tremendous marketing and customer outreach that has carried its name for a while, but they are … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
96% Would buy again 195 Answers | 86% Would buy again 85 Answers | |
| Delivers good value for the price | ||
97% Delivers good value for the price 179 Answers | 93% Delivers good value for the price 80 Answers | |
| Happy with the feature set | ||
98% Happy with the feature set 198 Answers | 85% Happy with the feature set 84 Answers | |
| Lived up to sales and marketing promises | ||
94% Lived up to sales and marketing promises 134 Answers | 84% Lived up to sales and marketing promises 53 Answers | |
| Implementation went as expected | ||
95% Implementation went as expected 142 Answers | 96% Implementation went as expected 70 Answers | |
| Microsoft 365 | Skype (discontinued) | |||||||||||||||||||
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| Small Businesses |  Google Workspace Score9.1 out of 10 |  ClickMeeting Score9.5 out of 10 |
| Medium-sized Companies | Google Workspace Score9.1 out of 10 |  JioMeet Score9.8 out of 10 |
| Enterprises |  Microsoft 365 Business Premium Score9 out of 10 |  Webex Meetings Score8.7 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Microsoft 365 | Skype (discontinued) | |
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| Likelihood to Recommend | 8.4 | 9.3 |
| Likelihood to Renew | 9.5 | 10.0 |
| Usability | 8.7 | 6.0 |
| Availability | - | 10.0 |
| Performance | - | 10.0 |
| Support Rating | 8.9 | 10.0 |
| Implementation Rating | 9.0 | 10.0 |
| Configurability | - | 10.0 |
| Contract Terms and Pricing Model | - | 10.0 |
| Ease of integration | - | 10.0 |
| Product Scalability | - | 10.0 |
| Professional Services | - | 10.0 |
| Vendor post-sale | - | 10.0 |
| Vendor pre-sale | - | 10.0 |
| Microsoft 365 | Skype (discontinued) | |
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| Professional Services | No answers on this topic |
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