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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics GP

    Score5.4 out of 10
    N/AMicrosoft Dynamics GP is an ERP software with accounting capabilities. It includes various packs for customizability and features tailored to specific industries’ needs. GP is offered as a perpetual license or subscription.N/A

    Paychex

    Score6.9 out of 10
    N/APaychex Flex, of Paychex' Online Payroll Services, is a cloud-based human resource management and payroll platform. Paychex offers core and specialized services, and scales to meet the needs of small businesses, SMBs, and large enterprises.N/A

    SAP Business One

    Score8.5 out of 10
    N/ASAP Business One is an integrated enterprise resource planning (ERP) solution for small and medium-sized businesses, The product encompasses functionality around sales, customer relationships, inventory, operations, financials and human resources.

    $99

    per month

    Pricing
    Microsoft Dynamics GPPaychexSAP Business One
    Editions & Modules
    No answers on this topic
    Paychex Flex Pro
    Custom Pricing
    per month/+$4 per employee
    HR Pro
    Custom Pricing
    HR PEO
    Custom Pricing
    Paychex Flex Select
    Custom Pricing
    Paychex Flex Enterprise
    Custom Pricing
    Limited
    $99.00
    per month
    Starter
    $110.00
    per month
    Pro
    $132.00
    per month
    Offerings
    Pricing Offerings
    Microsoft Dynamics GPPaychexSAP Business One
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeRequiredNo setup fee
    Additional Details———
    More Pricing Information
    Community Pulse
    Microsoft Dynamics GPPaychexSAP Business One
    Considered Multiple Products
    Microsoft
    Chose Microsoft Dynamics GP
    Microsoft Dynamics GP is one of the best ERP's for a medium or small business in the market today. When we were looking for the right software, it had already a connection developed with our 3rd party logistics system, so the decision was pretty easy since the logistic / supply …
    Incentivized
    Paychex Inc.
    Chose Paychex
    We chose Paychex Flex because it is integrated with the company that handles the retirement accounts for our employees. Also, as previously mentioned, they handle payroll tax remittance.
    Incentivized
    Chose Paychex
    There's no comparison between the ADP and Paychex. ADP made errors in tax filings, W-2s, 1099s. I didn't have a designated rep to help me through tough issues so I had to work through things on my own. I pay for this service to help me save time and get the job done correctly …
    Incentivized
    SAP
    Chose SAP Business One
    We choose SAP Business one because it is most reliable and popular ERP solution than Microsoft Dynamics GP.
    Incentivized
    Chose SAP Business One
    SAP Business One is one of the best ERPs for a medium or small business in the market today. It has a wide variety of modules and it is really easy to use and set up. You can trace every transaction and know what user performs it, at what time, and in which date, for all your …
    Incentivized
    Chose SAP Business One
    SAP Business One is more user and budget friendly.
    Incentivized
    Key User Insights
    Would buy again
    33%
    Would buy again
    2 Answers
    88%
    Would buy again
    267 Answers
    92%
    Would buy again
    11 Answers
    Delivers good value for the price
    83%
    Delivers good value for the price
    5 Answers
    90%
    Delivers good value for the price
    240 Answers
    91%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    83%
    Happy with the feature set
    5 Answers
    93%
    Happy with the feature set
    281 Answers
    100%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    89%
    Lived up to sales and marketing promises
    202 Answers
    90%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    No answers on this topic
    89%
    Implementation went as expected
    216 Answers
    80%
    Implementation went as expected
    8 Answers
    Features
    Microsoft Dynamics GPPaychexSAP Business One
    Payroll Management
    Comparison of Payroll Management features of Microsoft Dynamics GP and Paychex and SAP Business One
    Feature
    Microsoft Dynamics GP
    6.4
    20 Ratings
    17% below category average
    Paychex
    7.7
    319 Ratings
    6% below category average
    SAP Business One
    9.9
    12 Ratings
    27% above category average
    Pay calculation6.219 Ratings8.0301 Ratings10.011 Ratings
    Benefit plan administration5.815 Ratings7.2179 Ratings10.09 Ratings
    Direct deposit files7.518 Ratings8.3299 Ratings9.510 Ratings
    Salary revision and increment management6.517 Ratings8.0214 Ratings00 Ratings
    Reimbursement management6.016 Ratings7.4122 Ratings00 Ratings
    Support for external payroll vendors00 Ratings7.44 Ratings00 Ratings
    Off-cycle/On-Demand payment00 Ratings7.4157 Ratings00 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics GP and Paychex and SAP Business One
    Feature
    Microsoft Dynamics GP
    4.3
    27 Ratings
    55% below category average
    Paychex
    -
    Ratings
    SAP Business One
    9.9
    40 Ratings
    27% above category average
    API for custom integration2.526 Ratings00 Ratings9.738 Ratings
    Plug-ins6.021 Ratings00 Ratings10.037 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics GP and Paychex and SAP Business One
    Feature
    Microsoft Dynamics GP
    6.8
    40 Ratings
    18% below category average
    Paychex
    -
    Ratings
    SAP Business One
    9.9
    44 Ratings
    16% above category average
    Single sign-on capability5.532 Ratings00 Ratings9.736 Ratings
    Role-based user permissions8.140 Ratings00 Ratings10.043 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Microsoft Dynamics GP and Paychex and SAP Business One
    Feature
    Microsoft Dynamics GP
    5.3
    41 Ratings
    38% below category average
    Paychex
    -
    Ratings
    SAP Business One
    9.0
    45 Ratings
    18% above category average
    Dashboards3.429 Ratings00 Ratings8.940 Ratings
    Standard reports6.139 Ratings00 Ratings9.345 Ratings
    Custom reports6.439 Ratings00 Ratings8.941 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Microsoft Dynamics GP and Paychex and SAP Business One
    Feature
    Microsoft Dynamics GP
    5.0
    48 Ratings
    42% below category average
    Paychex
    -
    Ratings
    SAP Business One
    5.9
    46 Ratings
    27% below category average
    Accounts payable6.345 Ratings00 Ratings9.746 Ratings
    Accounts receivable5.736 Ratings00 Ratings10.045 Ratings
    Cash management6.336 Ratings00 Ratings00 Ratings
    Bank reconciliation5.541 Ratings00 Ratings00 Ratings
    Expense management4.431 Ratings00 Ratings00 Ratings
    Time tracking8.014 Ratings00 Ratings00 Ratings
    Fixed asset management4.428 Ratings00 Ratings00 Ratings
    Multi-currency support2.619 Ratings00 Ratings00 Ratings
    Multi-division support3.026 Ratings00 Ratings00 Ratings
    Regulations compliance3.214 Ratings00 Ratings00 Ratings
    Electronic tax filing9.012 Ratings00 Ratings00 Ratings
    Self-service portal7.012 Ratings00 Ratings00 Ratings
    Global Financial Support6.07 Ratings00 Ratings9.928 Ratings
    Primary and Secondary Ledgers4.721 Ratings00 Ratings8.831 Ratings
    Intercompany Accounting3.618 Ratings00 Ratings00 Ratings
    Localizations4.513 Ratings00 Ratings00 Ratings
    Journals and Reconciliations4.526 Ratings00 Ratings9.638 Ratings
    Enterprise Accounting2.616 Ratings00 Ratings00 Ratings
    Configurable Accounting3.517 Ratings00 Ratings9.436 Ratings
    Centralized Rules Framework3.214 Ratings00 Ratings00 Ratings
    Standardized Processes6.119 Ratings00 Ratings9.641 Ratings
    Inventory Management
    Comparison of Inventory Management features of Microsoft Dynamics GP and Paychex and SAP Business One
    Feature
    Microsoft Dynamics GP
    4.2
    26 Ratings
    54% below category average
    Paychex
    -
    Ratings
    SAP Business One
    9.4
    45 Ratings
    16% above category average
    Inventory tracking5.524 Ratings00 Ratings9.745 Ratings
    Automatic reordering1.013 Ratings00 Ratings9.931 Ratings
    Location management4.018 Ratings00 Ratings10.041 Ratings
    Manufacturing module3.415 Ratings00 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Microsoft Dynamics GP and Paychex and SAP Business One
    Feature
    Microsoft Dynamics GP
    3.6
    25 Ratings
    69% below category average
    Paychex
    -
    Ratings
    SAP Business One
    8.1
    43 Ratings
    2% above category average
    Pricing3.718 Ratings00 Ratings9.941 Ratings
    Order entry3.721 Ratings00 Ratings9.943 Ratings
    Credit card processing1.012 Ratings00 Ratings9.724 Ratings
    Cost of goods sold4.925 Ratings00 Ratings9.742 Ratings
    Order Orchestration4.99 Ratings00 Ratings10.033 Ratings
    End-to-end order visibility3.312 Ratings00 Ratings00 Ratings
    Order exception Resolution3.37 Ratings00 Ratings00 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of Microsoft Dynamics GP and Paychex and SAP Business One
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    Paychex
    7.3
    278 Ratings
    12% below category average
    SAP Business One
    -
    Ratings
    Employee demographic data00 Ratings7.7225 Ratings00 Ratings
    Employment history00 Ratings7.9248 Ratings00 Ratings
    Job profiles and administration00 Ratings7.7182 Ratings00 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings7.8179 Ratings00 Ratings
    Organizational charting00 Ratings6.34 Ratings00 Ratings
    Organization and location management00 Ratings7.1163 Ratings00 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings6.4148 Ratings00 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Microsoft Dynamics GP and Paychex and SAP Business One
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    Paychex
    7.2
    161 Ratings
    13% below category average
    SAP Business One
    -
    Ratings
    Approval workflow00 Ratings7.5115 Ratings00 Ratings
    Balance details00 Ratings7.6153 Ratings00 Ratings
    Annual carry-forward and encashment00 Ratings6.3120 Ratings00 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Microsoft Dynamics GP and Paychex and SAP Business One
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    Paychex
    7.4
    276 Ratings
    11% below category average
    SAP Business One
    -
    Ratings
    View and generate pay and benefit information00 Ratings8.1254 Ratings00 Ratings
    Update personal information00 Ratings7.6266 Ratings00 Ratings
    View company policy documentation00 Ratings7.4125 Ratings00 Ratings
    Employee recognition00 Ratings6.33 Ratings00 Ratings
    View job history00 Ratings7.6190 Ratings00 Ratings
    Asset Management
    Comparison of Asset Management features of Microsoft Dynamics GP and Paychex and SAP Business One
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    Paychex
    6.4
    44 Ratings
    23% below category average
    SAP Business One
    -
    Ratings
    Tracking of all physical assets00 Ratings6.444 Ratings00 Ratings
    HR Reporting
    Comparison of HR Reporting features of Microsoft Dynamics GP and Paychex and SAP Business One
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    Paychex
    6.1
    179 Ratings
    22% below category average
    SAP Business One
    -
    Ratings
    Report builder00 Ratings6.5149 Ratings00 Ratings
    Pre-built reports00 Ratings6.8167 Ratings00 Ratings
    Ability to combine HR data with external data00 Ratings5.093 Ratings00 Ratings
    Onboarding
    Comparison of Onboarding features of Microsoft Dynamics GP and Paychex and SAP Business One
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    Paychex
    6.8
    176 Ratings
    17% below category average
    SAP Business One
    -
    Ratings
    New hire portal00 Ratings7.0168 Ratings00 Ratings
    Manager tracking tools00 Ratings6.7112 Ratings00 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Microsoft Dynamics GP and Paychex and SAP Business One
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    Paychex
    9.0
    1 Ratings
    10% above category average
    SAP Business One
    -
    Ratings
    Corporate goal setting00 Ratings8.01 Ratings00 Ratings
    Individual goal setting00 Ratings9.01 Ratings00 Ratings
    Line-of sight-visibility00 Ratings9.01 Ratings00 Ratings
    Performance tracking00 Ratings10.01 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of Microsoft Dynamics GP and Paychex and SAP Business One
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    Paychex
    9.0
    1 Ratings
    12% above category average
    SAP Business One
    -
    Ratings
    Performance plans00 Ratings9.01 Ratings00 Ratings
    Performance improvement plans00 Ratings9.01 Ratings00 Ratings
    Review status tracking00 Ratings9.01 Ratings00 Ratings
    Review reminders00 Ratings9.01 Ratings00 Ratings
    Multiple review frequency00 Ratings9.01 Ratings00 Ratings
    Succession Planning
    Comparison of Succession Planning features of Microsoft Dynamics GP and Paychex and SAP Business One
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    Paychex
    7.7
    2 Ratings
    2% below category average
    SAP Business One
    -
    Ratings
    Candidate ranking00 Ratings7.31 Ratings00 Ratings
    Candidate search00 Ratings7.52 Ratings00 Ratings
    Candidate development00 Ratings8.21 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Microsoft Dynamics GP and Paychex and SAP Business One
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    Paychex
    5.3
    72 Ratings
    40% below category average
    SAP Business One
    -
    Ratings
    Job Requisition Management00 Ratings5.138 Ratings00 Ratings
    Company Website Posting00 Ratings5.235 Ratings00 Ratings
    Publish to Social Media00 Ratings5.729 Ratings00 Ratings
    Job Search Site Posting00 Ratings6.137 Ratings00 Ratings
    Duplicate Candidate Prevention00 Ratings4.635 Ratings00 Ratings
    Applicant Tracking00 Ratings4.741 Ratings00 Ratings
    Notifications and Alerts00 Ratings6.266 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Microsoft Dynamics GP and Paychex and SAP Business One
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    Paychex
    -
    Ratings
    SAP Business One
    7.4
    39 Ratings
    2% below category average
    Billing Management00 Ratings00 Ratings9.734 Ratings
    Cash and Asset Management00 Ratings00 Ratings10.030 Ratings
    Travel & Expense Management00 Ratings00 Ratings9.823 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings00 Ratings9.928 Ratings
    Period Close00 Ratings00 Ratings9.535 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Microsoft Dynamics GP and Paychex and SAP Business One
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    Paychex
    -
    Ratings
    SAP Business One
    7.0
    19 Ratings
    8% below category average
    Budgeting and Forecasting00 Ratings00 Ratings7.017 Ratings
    Project Costing00 Ratings00 Ratings7.016 Ratings
    Cost Capture00 Ratings00 Ratings7.016 Ratings
    Capital Project Management00 Ratings00 Ratings7.011 Ratings
    Customer Contract Compliance00 Ratings00 Ratings7.014 Ratings
    Project Revenue Recognition00 Ratings00 Ratings6.116 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Microsoft Dynamics GP and Paychex and SAP Business One
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    Paychex
    -
    Ratings
    SAP Business One
    9.1
    17 Ratings
    25% above category average
    Project Planning and Scheduling00 Ratings00 Ratings9.916 Ratings
    Task Insight for Project Managers00 Ratings00 Ratings9.913 Ratings
    Project Mobile Functionality00 Ratings00 Ratings9.612 Ratings
    Definable Resource Pools00 Ratings00 Ratings9.810 Ratings
    Grants Management
    Comparison of Grants Management features of Microsoft Dynamics GP and Paychex and SAP Business One
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    Paychex
    -
    Ratings
    SAP Business One
    8.4
    16 Ratings
    11% above category average
    Award Lifecycle Management00 Ratings00 Ratings10.010 Ratings
    Procurement
    Comparison of Procurement features of Microsoft Dynamics GP and Paychex and SAP Business One
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    Paychex
    -
    Ratings
    SAP Business One
    8.5
    19 Ratings
    18% above category average
    Bids Analyzed and Compared00 Ratings00 Ratings9.912 Ratings
    Contract Authoring00 Ratings00 Ratings10.013 Ratings
    Contract Repository00 Ratings00 Ratings9.211 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings00 Ratings9.615 Ratings
    Supplier Management00 Ratings00 Ratings9.614 Ratings
    Risk Management
    Comparison of Risk Management features of Microsoft Dynamics GP and Paychex and SAP Business One
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    Paychex
    -
    Ratings
    SAP Business One
    8.6
    11 Ratings
    24% above category average
    Risk Repository00 Ratings00 Ratings9.59 Ratings
    Control Management00 Ratings00 Ratings9.110 Ratings
    Control Efficiency Assessments00 Ratings00 Ratings9.19 Ratings
    Issue Detection00 Ratings00 Ratings9.110 Ratings
    Remediation and Certification00 Ratings00 Ratings10.07 Ratings
    Logistics
    Comparison of Logistics features of Microsoft Dynamics GP and Paychex and SAP Business One
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    Paychex
    -
    Ratings
    SAP Business One
    8.1
    25 Ratings
    14% above category average
    Transportation Planning and Optimization00 Ratings00 Ratings9.817 Ratings
    Transportation Execution Management00 Ratings00 Ratings9.515 Ratings
    Trade and Customs Management00 Ratings00 Ratings9.615 Ratings
    Fulfillment Management00 Ratings00 Ratings9.718 Ratings
    Warehouse Workforce Management00 Ratings00 Ratings9.816 Ratings
    Manufacturing
    Comparison of Manufacturing features of Microsoft Dynamics GP and Paychex and SAP Business One
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    Paychex
    -
    Ratings
    SAP Business One
    9.2
    21 Ratings
    21% above category average
    Production Process Design00 Ratings00 Ratings9.719 Ratings
    Production Management00 Ratings00 Ratings10.019 Ratings
    Configuration Management00 Ratings00 Ratings9.715 Ratings
    Work Execution00 Ratings00 Ratings9.817 Ratings
    Manufacturing Costs00 Ratings00 Ratings9.817 Ratings
    Supply Chain
    Comparison of Supply Chain features of Microsoft Dynamics GP and Paychex and SAP Business One
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    Paychex
    -
    Ratings
    SAP Business One
    8.0
    27 Ratings
    9% above category average
    Forecasting00 Ratings00 Ratings8.625 Ratings
    Inventory Planning00 Ratings00 Ratings8.227 Ratings
    Performance Monitoring00 Ratings00 Ratings8.121 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Microsoft Dynamics GP and Paychex and SAP Business One
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    Paychex
    -
    Ratings
    SAP Business One
    9.6
    19 Ratings
    26% above category average
    Proposal Management00 Ratings00 Ratings8.015 Ratings
    Product Master Data Management00 Ratings00 Ratings9.317 Ratings
    Best Alternatives
    Microsoft Dynamics GPPaychexSAP Business One
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    MYOB
    Score8.3 out of 10
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    Score8.6 out of 10
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    Score9.2 out of 10
    Enterprises
    No answers on this topic
    PeopleStrong
    Score10 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Dynamics GPPaychexSAP Business One
    Likelihood to Recommend
    4.0
    (54 ratings)
    6.8
    (334 ratings)
    9.0
    (51 ratings)
    Likelihood to Renew
    9.9
    (7 ratings)
    7.2
    (48 ratings)
    4.6
    (9 ratings)
    Usability
    5.4
    (10 ratings)
    7.2
    (275 ratings)
    9.1
    (15 ratings)
    Availability
    10.0
    (2 ratings)
    5.2
    (12 ratings)
    9.0
    (3 ratings)
    Performance
    7.0
    (1 ratings)
    7.0
    (12 ratings)
    8.0
    (1 ratings)
    Support Rating
    7.0
    (5 ratings)
    6.5
    (274 ratings)
    9.0
    (11 ratings)
    In-Person Training
    -
    (0 ratings)
    4.5
    (1 ratings)
    7.7
    (2 ratings)
    Online Training
    -
    (0 ratings)
    2.7
    (4 ratings)
    4.5
    (2 ratings)
    Implementation Rating
    8.2
    (3 ratings)
    5.1
    (13 ratings)
    2.8
    (24 ratings)
    Configurability
    -
    (0 ratings)
    5.0
    (9 ratings)
    -
    (0 ratings)
    CPA Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (3 ratings)
    9.0
    (1 ratings)
    Product Scalability
    9.1
    (1 ratings)
    5.4
    (12 ratings)
    9.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    5.7
    (34 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    6.2
    (35 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Microsoft Dynamics GPPaychexSAP Business One
    Likelihood to Recommend
    Microsoft
    Microsoft Dynamics GP is well-suited for our environment, as we pay a diverse group of employees, including on-the-road drivers, shop employees (some in other locations), and office employees. It easily tracks time off, taxes, pay, etc. The reporting allows us to verify with our drivers how they are paid each week, whether it be through mileage or stop-offs.
    Incentivized
    Read full review
    Paychex Inc.
    It is best suited for payrolls from 1 to 150 employees, because their constant attention and flex system are easy to use. Any problem is taking care by your Paychex Agent, and they always listen to you. Better yet, when you become a client with more than 5 years, you get special discount on your renewal. Honestly, I can't not think on nothing that will be less appropriate.
    Incentivized
    Read full review
    SAP
    SAP Business One would be more useful if it contained tools to acommodate the growing need of online sales. A more complete shipping module which handles tracking numbers with the common couriers would be great. A built in warehouse management system would be great designed to be used with barcode scanners
    Incentivized
    Read full review
    Pros
    Microsoft
    • Great Plains started as back office/accounting, and that is still it's strong suit.
    • SQL and the GP programming language, Dexterity, provide a robust, scalable, and stable platform with well documented maintenance and repair procedures. Relatively easy to manage, tune, and support.
    • Microsoft support for GP verges on "particularly well". Doesn't quite get there but good enough once you know what you're doing
    • Strong partner network, including the GP User Group (GPUG)
    Incentivized
    Read full review
    Paychex Inc.
    • It provides a well account of Retirement Plan Account Information.
    • Alerts are sent to email when there is new information to access.
    • Employee access both online and thru app.
    • Paperless options.
    • Easy and quick access to paystubs and tax forms.
    • Easy employee retirement management.
    Incentivized
    Read full review
    SAP
    • SAP Business One is more suitable for small and medium scale enterprises
    • SAP Business One is : analytics, mobile technologies, cloud technologies
    • SAP Business One has exceptional performance in handling business functions such as purchasing and operations and customer relationship management
    • An important key features of SAP Business One is Reporting and Analytics.
    Incentivized
    Read full review
    Cons
    Microsoft
    • With respect to the allocations, once the expense is entered into the allocation account, you lose the ability to run any detail on just the total of the expense. It would be nice if you could run a trial balance on the allocation accounts the same way you can with regular accounts.
    • I've always thought security set up could be a bit simpler. It actually has gotten better through the years. Specifically, with eight separate entities, it would be nice to have a "master" setup where you could call up one group entity, assign the users rights, and then be finished. Currently, whenever I have a new user, I have to call up each individual entity and select all of the features I want the user to have. That means I have to do eight steps for each user.
    Incentivized
    Read full review
    Paychex Inc.
    • I understand logging you out is a security function, but I'd prefer it not to log you out so soon.
    • The training we received for the team's meeting was subpar, in my opinion. Probably better geared for people with little to no computer experience. Very slow pace; we could have easily received all of this from some tutorials in a few minutes.
    Incentivized
    Read full review
    SAP
    • Following a bench mark process - this seems contradicting to flexibility however we have wished we could follow more of an industry benchmark. Our challenge as a small company has been knowing how to properly use the system. We have discovered that we have set up the system wrong based and are using it improperly which has cause a lot work to correct.
    • Better live reporting options - current we are on prem SQL. Yes SAP is moving to HANA however smaller companies like ourselves are not ready for that. We need to be able to maintain our existing SQL DB. We also have a demand for live BI Reporting. It has been difficult to do this with our current set up.
    • Error handling - have found it very difficult to troubleshoot. Errors are not always clear and answers are hard to find.
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    Likelihood to Renew
    Microsoft
    Due the economic challenges that Puerto Rico is having, the company has had to merge some companies in order to be more efficient. It has been easy in GP to process those merges, even thought we had to spend days to accomplish that the process was smooth and accurate. In addition we were able to streamline the purchasing and sales process and the organization is confident to keep renewing GP for the future versions.
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    Paychex Inc.
    Overall I like the features that Paychex Flex offers. I am sure that there are other features that I am unaware of, so I am excited to see if there is more that Flex is capable of to make my job easier. The basic features are really user friendly and easy to access. If there ever is an issue customer service is great
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    SAP
    As I said before, it is a first level tool, well developed, and with very strong development support, although the learning curve, its implementation, the cost-benefit ratio, the price and the user experience is not the most suitable for small and medium-sized companies. It is a company with extensive experience, market positioning, technical support and expanded use
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    Usability
    Microsoft
    Though it is a basic accounting package, I believe some users do not find the old style menus and navigation options intuitive. There is also a great lack of training resources in the market, so users have to learn the product without guidance a lot, resulting in inefficient workflows and misuse or misunderstanding of many features.
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    Paychex Inc.
    Once you are set up in the system, it is very user-friendly and usability is on par with my expectations. Onboarding new employees is simple, employee access is simple and easy for them to use. Tax documentation, reporting, and entering payroll is easy and user-friendly. Running reports and finding information necessary to keep the flow moving foward is easy to do
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    SAP
    I would like to give 8 out of 10 rating for SAP Business One because SAP Business One is a good choice for the mostly used business management solutions for the small and medium-sized companies. SAP Business One can help in optimizing the existing business process and enables streamline business processes for the daily activities for all users across the entire organization. The importance realization of SAP Business One implementation is based on the selection of the good reputation partner and its approach for the entire implementation. SAP Business One is a user-friendly and easy to use Enterprise system that the organization can benefit its features and functionalities by utilizing it.
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    Reliability and Availability
    Microsoft
    No answers on this topic
    Paychex Inc.
    We have not experienced any difficulties with unplanned outages. Notifications are always made for outages, and they do not effect normal business operations.
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    SAP
    The SAP Business One software is up and running every time
    you need it as it was planned. In more than 6 years that we have been
    using the product, it has never been unavailable and if it ever was, it was because of a planned maintenance window scheduled in the company.
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    Performance
    Microsoft
    No answers on this topic
    Paychex Inc.
    Unless there is lag time within the internet, the Paychex Flex website loads exceptional fast, pages load quickly and reports that I need to print or download load quickly. If I need to create a specialized report, once I complete it I receive an e-mail telling me my report is ready to be downloaded. Changing between web pages is fast as well.
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    SAP
    SAP Business One performance depends mostly on the speed of your internal servers, should you have the solution on premise as we do. Sometimes the system tends to be a little slower for some users when others are executing really big reports of performing some batch loads, but generally, the performance is acceptable to all the users.
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    Support Rating
    Microsoft
    The rating is directed to the thrid party serive provider that we use. I do not now how good the Microsoft direct support is.
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    Paychex Inc.
    The dedicated support we are given is good and very responsive. If there is a change to the dedicated support, we are notified quickly and have temporary support in place while we wait for our new rep. The phone support is knowledgeable and quick to help if there is an immediate need. However, the chat support can be the slowest option and doesn't always launch so I rarely use it.
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    SAP
    I rate my experience with SAP Business One's support team as excellent (10). They are easy to contact and effortless to work with on any issue or concern. I like the support SAP provides for any of their products. SAP has a great backing and I would recommend them to any of my colleagues.
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    In-Person Training
    Microsoft
    No answers on this topic
    Paychex Inc.
    We did online training only
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    SAP
    The training I get was a consultant level training, so it's basically a 6 weeks training covering every aspect and every module of the system. It covered most common use cases and exercise training so you can get along with the software, as well as examples so there culd be a better understanding.
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    Online Training
    Microsoft
    No answers on this topic
    Paychex Inc.
    It was easy to understand and follow along. I do like the informational videos that we can utilize before we opt to call in for customer service support. It has made a difference since sometimes that resolves the issue I may have had and saved myself a phone call to Paychex support.
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    SAP
    Over the past two years SAP has added a great deal of new SAP Business One on-line training for version 9.0 and 9.1. Most of the training is very strong, but some is difficult to understand and follow. Additionally, SAP still has a few holes in their on-line training around Production, Bill-of-Materials, MRP and Service.
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    Implementation Rating
    Microsoft
    Basically the challenge with this implementation was the Business Portal, too many errors and even the aplication is up and running the users are still having issues. We will start planning the migraton to GP 2015 soon.
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    Paychex Inc.
    Implementation was very smooth. The most cumbersome task was entering the current employees into the system during initial set up, but Paychex staff handled most of that and verified against prior system reports as well as internal reports provided to ensure 100% accuracy.
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    SAP
    These implementations are not easy. Even a standard implementation can be difficult. With a never-been-done-before implementation, the implementation team and the user team need to be thorough with planning, make a decision on key points, and stick to them before any design happens. Our biggest challenge was not from StellarOne, rather it was from the mid-implementation decisions from our internal team. StellarOne did a great job warning us, implementing our decision, and then helping us adjust our SAP to handle the new direction we took.
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    Alternatives Considered
    Microsoft
    I come from a strong background of using SAP. SAP doesn't have the flexibility of GP, an example would be SAP doesn't allow core mods, if they catch you, you lose support. Microsoft doesn't really care about mods, but they will be quick to have the vendor you used support your issue if it is caused by those mods. With SAP your company adapts to the software, where with GP you adapt the software to you.
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    Paychex Inc.
    In addition to the ones listed above, we also used BenePay, a local payroll company. We found Paychex Flex priced in the middle, with ADP the most expensive and too complicated, with many features that were unnecessary for us. We found that Paychex Flex's features and reporting to be sized right for our size (around 30 employees). Paychex Flex also offered a very reasonable service to apply for the ERTC
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    SAP
    SAP provides the most robust solution, with modules available for all department managers and even options for customization according to the company's special needs. We especially used the Crystal reports options to provide reports for each module. Overall, even if it's not the least expensive option, it has the best value for money.
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    Scalability
    Microsoft
    The functionality that GP and related ISV solutions offer and the ease of integration of GP to other systems makes it an extremely scalable solution
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    Paychex Inc.
    I generally do payroll at the office, however I have had to go remote due to internet issues and also had to take payroll on vacation with me. Very easy to log in wherever you are and manage your TAA and payroll
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    SAP
    For most small businesses, the only way you outgrow SAP Business One is if the nature of your business changes radically. Going from 1 to 50 users is quite easy with SAP B1. Going beyond 50 may require moving to the Hana SAP B1 platform to maintain or improve performance, but the path is there.
    Add-ons to SAP B1 can also be added as specific needs are encountered that are not closely met by the standard product. These may be required early in the product life because of the nature of your business, or as you expand the use of SAP B1.
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    Return on Investment
    Microsoft
    • Microsoft Dynamics GP allows my clients to move from a paper or spreadsheet based company to an integrated, electronic, streamlined business. I love being able to help clients gain efficiencies through the use of Microsoft Dynamics GP.
    • Microsoft Dynamics GP allows for better customer service because everything is at our fingertips. If someone calls questioning an invoice, we can easily look it up. If someone calls stating they paid an invoice with a certain check number, we can quickly run a query to find that particular check number to see where it was applied.
    • Having everything on a single platform provides ease of use for upgrades, backups and end user training. There is only one software to learn!
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    Paychex Inc.
    • With Paychex Flex we have been able to improve our compliance with required documentation for new/rehires
    • Moving everyone to direct deposit and mobile clock in/out eliminated lines at punching stations and paycheck pickup stations
    • Lost checks is a thing of the past
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    SAP
    • Employee efficiency has definitely increased with SAP Business One. This is attributed in a lot of ways to information visibility. Our employees are able to gather the data they need, quickly, and effectively.
    • Identifying inconsistencies in pricing has also been accomplished through use of reporting off individual tables. Previously, we weren't able to access our data in such a way as to enable us to write custom reports in-house.
    • We have also benefited greatly from having a single source of all business information. We utilize SAP Business One exclusively in-house. All documentation is attached to specific orders and Business Partners, as well as serialized equipment that has been sold.
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    ScreenShots

    Paychex Screenshots

    Screenshot of Paychex Payroll DashboardScreenshot of Employee Background ChecksScreenshot of Paychex HR DashboardScreenshot of Paychex Flex Perks