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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Teams

    Score8.2 out of 10
    N/AMicrosoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

    $4.80

    per month per user

    Mikogo

    Score1.2 out of 10
    N/AMikogo is a free screen sharing solution with built-in VoIP for online meetings, web presentations, web conferencing and sales demos.

    $156

    Annually

    SAP Jam

    Score10 out of 10
    N/ASAP Jam is a social network collaboration tool with integrated collaborative processes for knowledge, learning, and HR management. SAP Jam also includes capabilities for the entire sales, marketing, and customer service lifecycles.N/A
    Pricing
    Microsoft TeamsMikogoSAP Jam
    Editions & Modules
    Microsoft Teams Essentials
    $4.80
    per month per user
    Microsoft Teams Enterprise
    $5.25
    per month (paid yearly) per user
    Microsoft Teams Enterprise
    $5.25
    per month per user
    Microsoft 365 Business Basic
    $7.20
    per month per user
    Microsoft 365 Business Standard
    $15
    per month per user
    Basic Annual
    $156
    Annually
    Professional Annual
    $228
    Annually
    Professional Lifetime
    $456
    Lifetime License per User
    Team Annual
    $468
    Annually
    Team Lifetime
    $936
    Lifetime License [Unlimited Users]
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft TeamsMikogoSAP Jam
    Free Trial
    YesYesNo
    Free/Freemium Version
    YesYesNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsDiscounts are available for non profit organizations.Enterprise plans are also available for larger organizations, with a custom number of users, meeting participants, and channels. Master Administration and Web API integrations are also available. Contact Mikogo for further information.—
    More Pricing Information
    Community Pulse
    Microsoft TeamsMikogoSAP Jam
    Considered Multiple Products
    Microsoft
    No answer on this topic
    BeamYourScreen
    Chose Mikogo
    its a smaller tool than Teams and Skype and definitely don't have as much features. It is a tool for smaller organizations not big enterprises.
    Incentivized
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    255 Answers
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    95%
    Delivers good value for the price
    225 Answers
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    90%
    Happy with the feature set
    255 Answers
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    144 Answers
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    93%
    Implementation went as expected
    174 Answers
    No answers on this topic
    No answers on this topic
    Features
    Microsoft TeamsMikogoSAP Jam
    Project Management
    Comparison of Project Management features of Microsoft Teams and Mikogo and SAP Jam
    Feature
    Microsoft Teams
    8.2
    241 Ratings
    6% above category average
    Mikogo
    -
    Ratings
    SAP Jam
    7.8
    3 Ratings
    1% above category average
    Task Management8.1179 Ratings00 Ratings7.92 Ratings
    Gantt Charts8.196 Ratings00 Ratings8.01 Ratings
    Scheduling8.3208 Ratings00 Ratings9.01 Ratings
    Workflow Automation8.4126 Ratings00 Ratings8.01 Ratings
    Mobile Access8.2229 Ratings00 Ratings8.03 Ratings
    Search7.6212 Ratings00 Ratings8.03 Ratings
    Visual planning tools8.4143 Ratings00 Ratings6.01 Ratings
    Communication
    Comparison of Communication features of Microsoft Teams and Mikogo and SAP Jam
    Feature
    Microsoft Teams
    8.0
    251 Ratings
    0% above category average
    Mikogo
    -
    Ratings
    SAP Jam
    7.0
    3 Ratings
    13% below category average
    Chat9.0250 Ratings00 Ratings7.02 Ratings
    Notifications8.4249 Ratings00 Ratings9.23 Ratings
    Discussions8.7235 Ratings00 Ratings9.23 Ratings
    Surveys8.2146 Ratings00 Ratings6.53 Ratings
    Internal knowledgebase8.6157 Ratings00 Ratings9.33 Ratings
    Integrates with GoToMeeting6.547 Ratings00 Ratings6.01 Ratings
    Integrates with Gmail and Google Hangouts5.743 Ratings00 Ratings4.01 Ratings
    Integrates with Outlook9.1155 Ratings00 Ratings5.01 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Microsoft Teams and Mikogo and SAP Jam
    Feature
    Microsoft Teams
    8.2
    236 Ratings
    2% above category average
    Mikogo
    -
    Ratings
    SAP Jam
    7.0
    3 Ratings
    14% below category average
    Versioning8.6168 Ratings00 Ratings9.63 Ratings
    Video files8.4202 Ratings00 Ratings7.33 Ratings
    Audio files8.8200 Ratings00 Ratings7.53 Ratings
    Document collaboration8.9216 Ratings00 Ratings6.02 Ratings
    Access control8.6198 Ratings00 Ratings8.93 Ratings
    Advanced security features8.5158 Ratings00 Ratings6.02 Ratings
    Integrates with Google Drive5.353 Ratings00 Ratings4.01 Ratings
    Device sync8.6172 Ratings00 Ratings7.01 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Microsoft Teams and Mikogo and SAP Jam
    Feature
    Microsoft Teams
    -
    Ratings
    Mikogo
    3.1
    4 Ratings
    87% below category average
    SAP Jam
    -
    Ratings
    High quality audio00 Ratings4.14 Ratings00 Ratings
    High quality video00 Ratings4.14 Ratings00 Ratings
    Low bandwidth requirements00 Ratings1.14 Ratings00 Ratings
    Mobile support00 Ratings3.22 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Microsoft Teams and Mikogo and SAP Jam
    Feature
    Microsoft Teams
    -
    Ratings
    Mikogo
    6.0
    4 Ratings
    28% below category average
    SAP Jam
    -
    Ratings
    Desktop sharing00 Ratings2.24 Ratings00 Ratings
    Whiteboards00 Ratings9.82 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Microsoft Teams and Mikogo and SAP Jam
    Feature
    Microsoft Teams
    -
    Ratings
    Mikogo
    3.0
    4 Ratings
    93% below category average
    SAP Jam
    -
    Ratings
    Calendar integration00 Ratings1.12 Ratings00 Ratings
    Meeting initiation00 Ratings1.24 Ratings00 Ratings
    Record meetings / events00 Ratings2.14 Ratings00 Ratings
    Slideshows00 Ratings7.63 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Microsoft Teams and Mikogo and SAP Jam
    Feature
    Microsoft Teams
    -
    Ratings
    Mikogo
    2.1
    4 Ratings
    117% below category average
    SAP Jam
    -
    Ratings
    Live chat00 Ratings1.24 Ratings00 Ratings
    Audience polling00 Ratings3.13 Ratings00 Ratings
    Q&A00 Ratings2.13 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Microsoft Teams and Mikogo and SAP Jam
    Feature
    Microsoft Teams
    -
    Ratings
    Mikogo
    1.5
    4 Ratings
    137% below category average
    SAP Jam
    -
    Ratings
    User authentication00 Ratings1.23 Ratings00 Ratings
    Participant roles & permissions00 Ratings1.13 Ratings00 Ratings
    Confidential attendee list00 Ratings2.13 Ratings00 Ratings
    Best Alternatives
    Microsoft TeamsMikogoSAP Jam
    Small Businesses
    Flock
    Score9.5 out of 10
    ClickMeeting
    Score9.5 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    JioMeet
    Score9.8 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Webex Meetings
    Score8.7 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Microsoft TeamsMikogoSAP Jam
    Likelihood to Recommend
    8.6
    (329 ratings)
    1.2
    (4 ratings)
    8.9
    (3 ratings)
    Likelihood to Renew
    9.0
    (12 ratings)
    -
    (0 ratings)
    4.0
    (1 ratings)
    Usability
    8.7
    (114 ratings)
    -
    (0 ratings)
    5.0
    (1 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (114 ratings)
    8.0
    (2 ratings)
    2.0
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    6.3
    (7 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Professional Services
    7.0
    (7 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft TeamsMikogoSAP Jam
    Likelihood to Recommend
    Microsoft
    It's amazing as a daily driver for team communication, and document search/store. Also, if you're doing a lot of LONG meetings and have trouble remembering details, the AI summarization is amazing and convenient. It just works. I'm not saying I always do this, of course, but if I need to 'skim' instead of really digging into every detail from a meeting, the AI-generated summary is generally good enough that I can get away with it.
    Read full review
    BeamYourScreen
    Pros Mikogo is well-suited and cost-effective for the small business Simple & well-designed; easy to figure out. Works best for one-on-one client support. Cons No live customer support Free version has limited features (e.g. no invite meeting allowed) Trial version only 14 days
    Incentivized
    Read full review
    SAP
    When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)
    Incentivized
    Read full review
    Pros
    Microsoft
    • All in one communication for Teams.
    • High quality and reliable both audio and video meetings.
    • Well organized and clear instant chat.
    • Excellent security features.
    • Beautiful integration with 3rd party tools and systems.
    • Perfect compatibility with windows ,android and iOS.
    • Allow meetings recordings for later us or sharing with teams that missed the live.
    Incentivized
    Read full review
    BeamYourScreen
    • Inexpensive
    • Simple interface
    • Menus and prompts were clear
    Incentivized
    Read full review
    SAP
    • Easy to setup.
    • Template-based group creation.
    • Permissions are either inherited or set at the group-level by group owners.
    Read full review
    Cons
    Microsoft
    • The webinars feature has some missing functionally such as the ability for all users to use the Q&A feature (only those with a Microsoft Teams account can use it now), the ability to upload documents for attendees to easily access and download, and the ability for presenters and organizers to easily chat amongst themselves throughout the webinar.
    • The "Channels" organization hierarchy could be more clear. If you have several channels set up, it can get clunky and hard to find the specific channel you are looking for.
    • The MS Planner tool lacks functionality and organization. You cannot assign more than one person to a task and it's confusing when you try to share tasks with people - it would be nice if they were automatically added to someone's calendar.
    Incentivized
    Read full review
    BeamYourScreen
    • I'd like to be able to record a session easier.
    Incentivized
    Read full review
    SAP
    • Multiple selection limitations
    • Error proofing in wrong command
    • Multiple time confirmation
    • Multiple time checkbox
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
    Incentivized
    Read full review
    BeamYourScreen
    No answers on this topic
    SAP
    We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.
    Incentivized
    Read full review
    Usability
    Microsoft
    If you have the full Microsoft Office suite, it works really well because it's integrated well within its ecosystem, but if not, it can be annoying because it tries to open a shared file in the web versions of the file equivalents. The web version is also a bit slow, and the login is very difficult to handle if you have multiple Microsoft or Outlook accounts.
    Incentivized
    Read full review
    BeamYourScreen
    No answers on this topic
    SAP
    It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around
    Incentivized
    Read full review
    Reliability and Availability
    Microsoft
    Rare, but outages do happen
    Incentivized
    Read full review
    BeamYourScreen
    No answers on this topic
    SAP
    No answers on this topic
    Performance
    Microsoft
    Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
    Incentivized
    Read full review
    BeamYourScreen
    No answers on this topic
    SAP
    No answers on this topic
    Support Rating
    Microsoft
    The overall support provided by Microsoft for Microsoft Teams has been quite good but there is still some room for improvements. Microsoft needs to proactively work on fixing the open bugs in order to provide a seamless experience to the users. But over the service and experience provided by the Microsoft team have been quite satisfactory.
    Incentivized
    Read full review
    BeamYourScreen
    I do not have any experience with Mikogo's support as I have never experienced any problem with it.
    Incentivized
    Read full review
    SAP
    We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    I find everything I need for my day-to-day work.
    Incentivized
    Read full review
    BeamYourScreen
    No answers on this topic
    SAP
    No answers on this topic
    Alternatives Considered
    Microsoft
    Microsoft Teams offers a much more integrated experience between their chat and video call function compared to Google Chat and Slack. Both other tools are much better for internal communications are they have simpler UI without other features. Whereas Microsoft Teams can be used for more critical conversations, particularly between external companies, and has been very useful in sales conversations which is what we chose it for when speaking to companies that work exclusively through Microsoft.
    Incentivized
    Read full review
    BeamYourScreen
    Mikogo has simple features and is easy to use. If you don't need lots of bells and whistles and just want to screen share or video conference on a small scale Mikogo works best. Join.me & TeamViewer are a bit confusing for the novice small business person. My experience with LogMeIn has been that it's sluggish. GoToMeeting works great but is pricey for the small firm that mainly does one-to-one support/training. I couldn't get Zoom to work right.
    Incentivized
    Read full review
    SAP
    We utilize many products in the SAP universe of solutions. Not only was JAM feature-rich and matched our company needs, but the tight integration with our other SAP product lines makes admin as well as usability seamless. While other competitors to JAM offer more features that rely on real-time, most of our use cases were asynchronous.
    Read full review
    Contract Terms and Pricing Model
    Microsoft
    Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
    Read full review
    BeamYourScreen
    No answers on this topic
    SAP
    No answers on this topic
    Scalability
    Microsoft
    It does not appear to have a limit to how many teams and employees we can have using it
    Incentivized
    Read full review
    BeamYourScreen
    No answers on this topic
    SAP
    No answers on this topic
    Professional Services
    Microsoft
    I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
    Read full review
    BeamYourScreen
    No answers on this topic
    SAP
    No answers on this topic
    Return on Investment
    Microsoft
    • Personally, I would say that by using Microsoft Teams, it upped my collaboration with my colleagues by around 50% or around more than half of what I usually did prior to using it.
    • I had 100% show rate and attendance on all of my meetings in the past 6 months.
    • If I may add, I also have been chattier & collaborative towards my colleagues in past 3 months particularly the month of December when we had huge traffic at work. I would estimate this behavior to have been increased by around 60% than what I usually incur during normal operating days.
    Incentivized
    Read full review
    BeamYourScreen
    • Zero positive impact
    • Spend just a little more with products like AnyDesk and get some real ROI
    • Short term, the product can be used on a trial basis (or at least it was available as a trial)
    Incentivized
    Read full review
    SAP
    • Automation in process
    • Ease of communication
    • Lack of change notification
    • Lack of multiple selection search
    Incentivized
    Read full review
    ScreenShots

    Mikogo Screenshots

    Screenshot of Screen sharing between two windows desktop computersScreenshot of Phone conference and participant list options