Microsoft Teams vs. SAP Jam

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Teams
Score 8.0 out of 10
N/A
Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.
$5
per month
SAP Jam
Score 8.7 out of 10
N/A
SAP Jam is a social network collaboration tool with integrated collaborative processes for knowledge, learning, and HR management. SAP Jam also includes capabilities for the entire sales, marketing, and customer service lifecycles.N/A
Pricing
Microsoft TeamsSAP Jam
Editions & Modules
Free
$0.00
per user/per month
Microsoft 365 Business Basic
$5.00
per user/per month
Microsoft 365 Business Standard
$12.50
per user/per month
Office 365 E3
$20.00
per user/per month
No answers on this topic
Offerings
Pricing Offerings
Microsoft TeamsSAP Jam
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscounts are available for non profit organizations.
More Pricing Information
Features
Microsoft TeamsSAP Jam
Project Management
Comparison of Project Management features of Product A and Product B
Microsoft Teams
8.0
163 Ratings
1% above category average
SAP Jam
7.8
3 Ratings
1% below category average
Task Management8.1123 Ratings7.52 Ratings
Gantt Charts7.063 Ratings8.01 Ratings
Scheduling8.8135 Ratings9.01 Ratings
Workflow Automation7.783 Ratings8.01 Ratings
Mobile Access9.0157 Ratings8.03 Ratings
Search7.8143 Ratings8.03 Ratings
Visual planning tools7.4100 Ratings6.01 Ratings
Communication
Comparison of Communication features of Product A and Product B
Microsoft Teams
8.3
172 Ratings
4% above category average
SAP Jam
6.1
3 Ratings
26% below category average
Chat9.3172 Ratings7.02 Ratings
Notifications8.6170 Ratings7.03 Ratings
Discussions9.0159 Ratings7.03 Ratings
Surveys7.592 Ratings5.03 Ratings
Internal knowledgebase7.8102 Ratings7.53 Ratings
Integrates with GoToMeeting8.248 Ratings6.01 Ratings
Integrates with Gmail and Google Hangouts7.344 Ratings4.01 Ratings
Integrates with Outlook9.0152 Ratings5.01 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Microsoft Teams
8.1
159 Ratings
0% above category average
SAP Jam
6.4
3 Ratings
23% below category average
Versioning8.0108 Ratings8.53 Ratings
Video files8.0138 Ratings5.53 Ratings
Audio files8.1139 Ratings6.03 Ratings
Document collaboration8.6147 Ratings6.02 Ratings
Access control8.3131 Ratings8.53 Ratings
Advanced security features8.0101 Ratings6.02 Ratings
Integrates with Google Drive7.751 Ratings4.01 Ratings
Device sync8.4109 Ratings7.01 Ratings
Best Alternatives
Microsoft TeamsSAP Jam
Small Businesses
HCL Connections
HCL Connections
Score 9.2 out of 10
HCL Connections
HCL Connections
Score 9.2 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.6 out of 10
Troop Messenger
Troop Messenger
Score 9.6 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.2 out of 10
HCL Connections
HCL Connections
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Microsoft TeamsSAP Jam
Likelihood to Recommend
8.6
(251 ratings)
8.5
(3 ratings)
Likelihood to Renew
9.6
(8 ratings)
4.0
(1 ratings)
Usability
8.2
(52 ratings)
5.0
(1 ratings)
Availability
9.0
(1 ratings)
-
(0 ratings)
Performance
8.0
(1 ratings)
-
(0 ratings)
Support Rating
8.1
(191 ratings)
2.0
(2 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
5.7
(7 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
Professional Services
6.4
(7 ratings)
-
(0 ratings)
User Testimonials
Microsoft TeamsSAP Jam
Likelihood to Recommend
Microsoft
Microsoft Teams is ideal for organizations where employees regularly collaborate by sharing files, working on the same documents, updating the progress, etc. This is because different file formats are supported for online editing and collaboration with the help of Microsoft Teams. Additionally, for every file which is shared among the team members, emails are not sent again and again which helps in easily managing and organizing files. It is less appropriate where the team members have to instantly reply to an urgent task as sometimes the notifications are not sent properly which may lead to a delay in the work.
Read full review
SAP
When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)
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Pros
Microsoft
  • Video calls are great with Microsoft Teams. They've made big improvements over the last year and I rarely have issue with getting on. It's nice when things just work.
  • The most used functionality is, of course, the chat feature. It does what it's supposed to do and you can create chat groups from whoever you'd like. We use it a lot when there is a special project and a team from various groups get together for a short period of time to get things done.
  • An overlooked function is the ability to search anything within Microsoft Teams. Any photo, document, or chat can be searched and found pretty easily. I can't tell you how many times this has saved me from having to rewrite something or start over.
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SAP
  • Easy to setup.
  • Template-based group creation.
  • Permissions are either inherited or set at the group-level by group owners.
Read full review
Cons
Microsoft
  • I sometimes have a hard time viewing both the meeting screen and chat window at the same time.
  • There have been times when someone in a meeting will totally lose their connection.
  • At times the sound quality is not what it should be which makes it hard to hear each other.
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SAP
  • Multiple selection limitations
  • Error proofing in wrong command
  • Multiple time confirmation
  • Multiple time checkbox
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Likelihood to Renew
Microsoft
Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
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SAP
We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.
Read full review
Usability
Microsoft
User experience has been much better than the previous Skype for Business app. It has an easy-to-use interface with persistent chats. The search feature is very fast and useful. MS Teams has mostly focused on Collaboration and team building features which are very useful for organizational communications. Since Teams is accessible from multiple platforms like Laptop, Desktop, Mobile phones, etc it has been very convenient from a Mobility perspective.
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SAP
It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around
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Reliability and Availability
Microsoft
Rare, but outages do happen
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SAP
No answers on this topic
Performance
Microsoft
Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
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SAP
No answers on this topic
Support Rating
Microsoft
Using Microsoft Teams has resulted in much faster business communications with both co-workers and consultants. There has been little need for support with this software as the interface is very intuitive and the product is overall very well designed. We did encounter an issue with the built-in phone service, however, this was quickly resolved by the support team.
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SAP
We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.
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Implementation Rating
Microsoft
I find everything I need for my day-to-day work.
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SAP
No answers on this topic
Alternatives Considered
Microsoft
I enjoy Teams better than Lync/Skype for Business, but I enjoy Slack the most for inter-company communication and UI/UX convenience. The learning curve for Slack is very small and it has a casual atmosphere that would engage the employees in a more fun and welcoming manner than a stark and professional background of Teams.
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SAP
We utilize many products in the SAP universe of solutions. Not only was JAM feature-rich and matched our company needs, but the tight integration with our other SAP product lines makes admin as well as usability seamless. While other competitors to JAM offer more features that rely on real-time, most of our use cases were asynchronous.
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Contract Terms and Pricing Model
Microsoft
Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
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SAP
No answers on this topic
Scalability
Microsoft
It does not appear to have a limit to how many teams and employees we can have using it
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SAP
No answers on this topic
Professional Services
Microsoft
I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
Read full review
SAP
No answers on this topic
Return on Investment
Microsoft
  • I think it has allowed us to leverage our Office365 more effectivly since all of the apps are synced together.
  • It has really allowed us transition away from more formal webex meetings and have a more free flow conversation.
  • It also gives us a more direct line to our manager if we need there input they can easily join our team chat.
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SAP
  • Automation in process
  • Ease of communication
  • Lack of change notification
  • Lack of multiple selection search
Read full review
ScreenShots