Microsoft Teams vs. Smartsheet

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Teams
Score 8.2 out of 10
N/A
Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.
$4.80
per month per user
Smartsheet
Score 8.3 out of 10
N/A
Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.
$12
per month per user (up to 10 users)
Pricing
Microsoft TeamsSmartsheet
Editions & Modules
Microsoft Teams Essentials
$4.80
per month per user
Microsoft Teams Enterprise
$5.25
per month (paid yearly) per user
Microsoft Teams Enterprise
$5.25
per month per user
Microsoft 365 Business Basic
$7.20
per month per user
Microsoft 365 Business Standard
$15
per month per user
Pro
$12
per month per user (up to 10 users)
Business
$24
per month per user (3 user minimum)
Enterprise
Contact Sales
Advanced Work Management
Contact Sales
Offerings
Pricing Offerings
Microsoft TeamsSmartsheet
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscounts are available for non profit organizations.A discount is offered for annual billing.
More Pricing Information
Community Pulse
Microsoft TeamsSmartsheet
Considered Both Products
Microsoft Teams
Chose Microsoft Teams
Teams offers a one stop shop for project related work (files, notes, communications, etc.).
Smartsheet
Chose Smartsheet
I tried Miro for a while and it just didn't have the features Smartsheet does. If I'm going to pay for a "supercharged Excel," I expect to really do a ton more than Excel!
Chose Smartsheet
Definitely a lot more intuitive and a lot less clunky and confusing. When I have to introduce Smartsheet to other team members who have experience with MS Project they are overwhelmed with how easy it is and feel a lot more engaged when developing their own workbooks
Chose Smartsheet
It does some things better and other things worse than all these products but what it does the best is balancing features across all these tools. I think it's unrealistic to expect a usable product that offers all the features our end users would need since this is meant to be …
Chose Smartsheet
Smartsheet offers the best blend of features from its direct and indirect competitors. It is intuitive and collaborative, like Asana. It provides entry-level features from DevOps in regards to Agile, it offers traceability and integrations better than both Teams and Liquid …
Chose Smartsheet
Smartsheet is well organized and easy to manipulate to a business's needs. While ClickUp has some similar features, it has a higher learning curve, and is not as intuitive. Smartsheet is also well supported, and is constantly being developed. ClickUp is new, and I don't …
Chose Smartsheet
Smartsheet is way more comfortable to use and understand. Much better at collaboration. Smartsheet users can get up and running a lot more quickly with little training needed. On the other hand, Microsoft Project is an advanced tool with a deep set of features. It requires …
Chose Smartsheet
With built-in templates, Smartsheet makes it easier to start with project management. This tool is very useful for collaboration, project management, and communication. If you can use MS Excel, you can easily master this software. Tableau needs more training to master and …
Features
Microsoft TeamsSmartsheet
Project Management
Comparison of Project Management features of Product A and Product B
Microsoft Teams
8.1
239 Ratings
4% above category average
Smartsheet
9.1
129 Ratings
16% above category average
Task Management8.0178 Ratings9.8126 Ratings
Gantt Charts7.995 Ratings9.0109 Ratings
Scheduling8.1206 Ratings9.8111 Ratings
Workflow Automation8.3125 Ratings9.2100 Ratings
Mobile Access8.2227 Ratings8.096 Ratings
Search7.6210 Ratings00 Ratings
Visual planning tools8.4141 Ratings00 Ratings
Resource Management00 Ratings9.9108 Ratings
Team Collaboration00 Ratings10.0122 Ratings
Support for Agile Methodology00 Ratings8.881 Ratings
Support for Waterfall Methodology00 Ratings9.079 Ratings
Document Management00 Ratings9.2101 Ratings
Email integration00 Ratings9.1100 Ratings
Timesheet Tracking00 Ratings9.762 Ratings
Change request and Case Management00 Ratings8.169 Ratings
Budget and Expense Management00 Ratings8.175 Ratings
Communication
Comparison of Communication features of Product A and Product B
Microsoft Teams
8.0
249 Ratings
0% below category average
Smartsheet
-
Ratings
Chat9.0248 Ratings00 Ratings
Notifications8.4247 Ratings00 Ratings
Discussions8.6233 Ratings00 Ratings
Surveys8.2144 Ratings00 Ratings
Internal knowledgebase8.6155 Ratings00 Ratings
Integrates with GoToMeeting6.547 Ratings00 Ratings
Integrates with Gmail and Google Hangouts5.743 Ratings00 Ratings
Integrates with Outlook9.1155 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Microsoft Teams
8.2
234 Ratings
2% above category average
Smartsheet
-
Ratings
Versioning8.5166 Ratings00 Ratings
Video files8.3200 Ratings00 Ratings
Audio files8.7198 Ratings00 Ratings
Document collaboration8.8214 Ratings00 Ratings
Access control8.6196 Ratings00 Ratings
Advanced security features8.5156 Ratings00 Ratings
Integrates with Google Drive5.353 Ratings00 Ratings
Device sync8.5170 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Microsoft Teams
-
Ratings
Smartsheet
8.0
66 Ratings
3% above category average
Quotes/estimates00 Ratings8.144 Ratings
Invoicing00 Ratings7.637 Ratings
Project & financial reporting00 Ratings8.760 Ratings
Integration with accounting software00 Ratings7.532 Ratings
Best Alternatives
Microsoft TeamsSmartsheet
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Score 8.9 out of 10
Medium-sized Companies
Troop Messenger
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Score 9.8 out of 10
InEight
InEight
Score 8.2 out of 10
Enterprises
HCL Connections
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Score 9.0 out of 10
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Score 8.2 out of 10
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User Ratings
Microsoft TeamsSmartsheet
Likelihood to Recommend
8.6
(327 ratings)
9.3
(146 ratings)
Likelihood to Renew
9.0
(12 ratings)
9.0
(24 ratings)
Usability
8.6
(112 ratings)
9.2
(17 ratings)
Availability
9.0
(1 ratings)
-
(0 ratings)
Performance
8.0
(1 ratings)
10.0
(1 ratings)
Support Rating
8.0
(114 ratings)
8.1
(45 ratings)
Online Training
-
(0 ratings)
7.0
(1 ratings)
Implementation Rating
10.0
(1 ratings)
10.0
(6 ratings)
Contract Terms and Pricing Model
6.3
(7 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
Professional Services
7.0
(7 ratings)
-
(0 ratings)
User Testimonials
Microsoft TeamsSmartsheet
Likelihood to Recommend
Microsoft
It's amazing as a daily driver for team communication, and document search/store. Also, if you're doing a lot of LONG meetings and have trouble remembering details, the AI summarization is amazing and convenient. It just works. I'm not saying I always do this, of course, but if I need to 'skim' instead of really digging into every detail from a meeting, the AI-generated summary is generally good enough that I can get away with it.
Read full review
Smartsheet
Smartsheet shines for collaboration. When you have multiple people involved with planning events Smartsheet makes it easy to share and collaborate. For instance, multiple people can be in Smartsheet working at the same time. Also setting permissions for exactly those who need to know is quite easy with Smartsheet. For data analytics and general spreadsheet purposes Excel is better but for project management and event planning Smartsheet is superior
Read full review
Pros
Microsoft
  • All in one communication for Teams.
  • High quality and reliable both audio and video meetings.
  • Well organized and clear instant chat.
  • Excellent security features.
  • Beautiful integration with 3rd party tools and systems.
  • Perfect compatibility with windows ,android and iOS.
  • Allow meetings recordings for later us or sharing with teams that missed the live.
Read full review
Smartsheet
  • Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
  • Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
  • For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
Read full review
Cons
Microsoft
  • The webinars feature has some missing functionally such as the ability for all users to use the Q&A feature (only those with a Microsoft Teams account can use it now), the ability to upload documents for attendees to easily access and download, and the ability for presenters and organizers to easily chat amongst themselves throughout the webinar.
  • The "Channels" organization hierarchy could be more clear. If you have several channels set up, it can get clunky and hard to find the specific channel you are looking for.
  • The MS Planner tool lacks functionality and organization. You cannot assign more than one person to a task and it's confusing when you try to share tasks with people - it would be nice if they were automatically added to someone's calendar.
Read full review
Smartsheet
  • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
  • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
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Likelihood to Renew
Microsoft
Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
Read full review
Smartsheet
It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
Read full review
Usability
Microsoft
If you have the full Microsoft Office suite, it works really well because it's integrated well within its ecosystem, but if not, it can be annoying because it tries to open a shared file in the web versions of the file equivalents. The web version is also a bit slow, and the login is very difficult to handle if you have multiple Microsoft or Outlook accounts.
Read full review
Smartsheet
Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
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Reliability and Availability
Microsoft
Rare, but outages do happen
Read full review
Smartsheet
No answers on this topic
Performance
Microsoft
Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
Read full review
Smartsheet
No answers on this topic
Support Rating
Microsoft
The overall support provided by Microsoft for Microsoft Teams has been quite good but there is still some room for improvements. Microsoft needs to proactively work on fixing the open bugs in order to provide a seamless experience to the users. But over the service and experience provided by the Microsoft team have been quite satisfactory.
Read full review
Smartsheet
I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
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Implementation Rating
Microsoft
I find everything I need for my day-to-day work.
Read full review
Smartsheet
It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
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Alternatives Considered
Microsoft
Microsoft Teams offers a much more integrated experience between their chat and video call function compared to Google Chat and Slack. Both other tools are much better for internal communications are they have simpler UI without other features. Whereas Microsoft Teams can be used for more critical conversations, particularly between external companies, and has been very useful in sales conversations which is what we chose it for when speaking to companies that work exclusively through Microsoft.
Read full review
Smartsheet
Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
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Contract Terms and Pricing Model
Microsoft
Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
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Smartsheet
No answers on this topic
Scalability
Microsoft
It does not appear to have a limit to how many teams and employees we can have using it
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Smartsheet
No answers on this topic
Professional Services
Microsoft
I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
Read full review
Smartsheet
No answers on this topic
Return on Investment
Microsoft
  • Personally, I would say that by using Microsoft Teams, it upped my collaboration with my colleagues by around 50% or around more than half of what I usually did prior to using it.
  • I had 100% show rate and attendance on all of my meetings in the past 6 months.
  • If I may add, I also have been chattier & collaborative towards my colleagues in past 3 months particularly the month of December when we had huge traffic at work. I would estimate this behavior to have been increased by around 60% than what I usually incur during normal operating days.
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Smartsheet
  • This has really opened up collaboration across teams. A lot less working in silos.
  • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
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ScreenShots