Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Netchex
Score 8.3 out of 10
N/A
Netchex is a HR, payroll, and tax administration software platform with solutions dedicated to recruitment, hiring, and onboarding as well as payroll, tax compliance, HR, time/attendance, benefits management, and analytics for these areas.N/A
TriNet
Score 7.1 out of 10
N/A
TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.N/A
Pricing
NetchexTriNet
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NetchexTriNet
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
NetchexTriNet
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Netchex
8.8
16 Ratings
6% above category average
TriNet
8.4
657 Ratings
4% above category average
Pay calculation9.716 Ratings8.8631 Ratings
Support for external payroll vendors6.65 Ratings8.05 Ratings
Off-cycle/On-Demand payment8.711 Ratings8.3156 Ratings
Benefit plan administration9.713 Ratings8.2642 Ratings
Direct deposit files9.916 Ratings9.2597 Ratings
Salary revision and increment management9.411 Ratings8.1521 Ratings
Reimbursement management8.17 Ratings8.3320 Ratings
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Netchex
-
Ratings
TriNet
7.5
600 Ratings
5% below category average
Employee demographic data00 Ratings7.9402 Ratings
Employment history00 Ratings7.6445 Ratings
Job profiles and administration00 Ratings7.5412 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings7.5498 Ratings
Organizational charting00 Ratings6.6340 Ratings
Organization and location management00 Ratings7.0354 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings8.2462 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Netchex
-
Ratings
TriNet
7.8
408 Ratings
4% below category average
Approval workflow00 Ratings7.1328 Ratings
Balance details00 Ratings8.2389 Ratings
Annual carry-forward and encashment00 Ratings8.0310 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Netchex
-
Ratings
TriNet
8.5
640 Ratings
5% above category average
View and generate pay and benefit information00 Ratings9.0619 Ratings
Update personal information00 Ratings9.0632 Ratings
View company policy documentation00 Ratings8.7532 Ratings
Employee recognition00 Ratings7.3179 Ratings
View job history00 Ratings8.7461 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Netchex
-
Ratings
TriNet
1.0
1 Ratings
155% below category average
Tracking of all physical assets00 Ratings1.01 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Netchex
-
Ratings
TriNet
7.3
528 Ratings
4% below category average
Report builder00 Ratings7.0444 Ratings
Pre-built reports00 Ratings7.5498 Ratings
Ability to combine HR data with external data00 Ratings7.6238 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Netchex
-
Ratings
TriNet
8.4
525 Ratings
6% above category average
New hire portal00 Ratings8.6525 Ratings
Manager tracking tools00 Ratings8.3314 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Netchex
-
Ratings
TriNet
7.1
74 Ratings
15% below category average
Corporate goal setting00 Ratings7.266 Ratings
Individual goal setting00 Ratings6.973 Ratings
Line-of sight-visibility00 Ratings7.365 Ratings
Performance tracking00 Ratings7.171 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Netchex
-
Ratings
TriNet
7.7
140 Ratings
4% below category average
Performance plans00 Ratings7.3119 Ratings
Performance improvement plans00 Ratings7.8116 Ratings
Review status tracking00 Ratings8.0111 Ratings
Review reminders00 Ratings8.1118 Ratings
Multiple review frequency00 Ratings7.23 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Netchex
-
Ratings
TriNet
7.1
56 Ratings
11% below category average
Candidate ranking00 Ratings8.21 Ratings
Candidate search00 Ratings6.753 Ratings
Candidate development00 Ratings6.449 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Netchex
-
Ratings
TriNet
7.1
84 Ratings
9% below category average
Job Requisition Management00 Ratings7.163 Ratings
Company Website Posting00 Ratings5.51 Ratings
Publish to Social Media00 Ratings6.250 Ratings
Job Search Site Posting00 Ratings7.262 Ratings
Duplicate Candidate Prevention00 Ratings9.11 Ratings
Applicant Tracking00 Ratings6.766 Ratings
Notifications and Alerts00 Ratings7.674 Ratings
Best Alternatives
NetchexTriNet
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.4 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.4 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.8 out of 10
Infor Human Resources
Infor Human Resources
Score 7.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NetchexTriNet
Likelihood to Recommend
9.1
(24 ratings)
7.3
(673 ratings)
Likelihood to Renew
9.8
(2 ratings)
9.0
(42 ratings)
Usability
9.8
(2 ratings)
8.0
(568 ratings)
Availability
-
(0 ratings)
7.2
(8 ratings)
Performance
-
(0 ratings)
7.7
(8 ratings)
Support Rating
9.8
(3 ratings)
7.3
(654 ratings)
In-Person Training
-
(0 ratings)
7.3
(4 ratings)
Online Training
-
(0 ratings)
4.6
(4 ratings)
Implementation Rating
8.2
(2 ratings)
4.9
(25 ratings)
Configurability
-
(0 ratings)
4.4
(7 ratings)
Ease of integration
-
(0 ratings)
5.9
(5 ratings)
Product Scalability
-
(0 ratings)
7.1
(8 ratings)
Vendor post-sale
-
(0 ratings)
4.1
(8 ratings)
Vendor pre-sale
-
(0 ratings)
6.3
(8 ratings)
User Testimonials
NetchexTriNet
Likelihood to Recommend
Netchex
Netchex is great if you want to log in to one place to take care of all things employee-related. It is especially helpful if you have multiple locations or divisions as you can easily set these up and manage them as needed. The more employees you have, the more you will benefit from a program like Netchex that provides so much support for your business. Our company has multiple locations of stores and many employee position levels and Netchex has been great at keeping all of this simple when a lessor product could make it much more complicated. Netchex would not be as appropriate if you have a very small business or a simple payroll structure. It would definitely still work well for you, it would just be more sophisticated than you would require.
Read full review
TriNet
Its tough to say. Would I recommend it to a company of our size, no. Would I recommend it to a small business, maybe 10 - 50 employees, yes. Theres no workflow. We can have managers initiate a change it has to be done by us... manually... *yawn*
Read full review
Pros
Netchex
  • My Netchex Service Team is very responsive and friendly. They are willing and able to spend the amount of time needed on one call to troubleshoot most problems or answer questions.
  • Their recent updates to the employee dashboard have been well-received by our seasonal team. Employees are able to quickly find what they are looking for which has minimized the amount of requests that my team receives regarding questions on pay or updating personal information.
  • Online W-2 forms have been a game-changer for us since moving to Netchex. Our staff tend to move around a lot and most do not get the mailed copy of their W-2. The electronic consent has saved me hours and hours of time.
Read full review
TriNet
  • Adding a candidate to the ATS by their resume.
  • Being able to link our website (open positions) with the link given by TriNet to seamlessly send candidates to apply for positions through LinkedIn.
  • Being able to find a candidate per job through the Trinet's ATS.
Read full review
Cons
Netchex
  • SOME CUST SVC REPS MAY NEED ADDITIONAL TRAINING ON WORK AROUNDS
  • WOULD PREFER TO CHAT WITH SOMEONE, SOMETIMES WORDS IN TEXT COULD BE MISINTERPRETED. ALSO SPEAKING TO SOMEONE IS ALWAYS A POSITIVE
  • NOT REALLY ANYTHING ELSE BUT HAVE BEEN USING THEM 3 MONTHS SO NOT LONG INTO IT.....VERY EASY SYSTEM AND LOVE I CAN DO A NEGATIVE INSTEAD OF HAVING TO CALL AND ASK THEM TO DO IT ON THEIR END.
Read full review
TriNet
  • System can be challenging to navigate for employees with multiple nav options on left and upper areas or subjects are not easily related to what is in their mind; multiple handbooks and similar
  • Customer service has improved in the last year but there is still room for improvement. Some tickets/cases simply take way too long with little communication while open. Best improvement is putting more power in the hands of the front line.
  • Managing unusual circumstances with payroll
Read full review
Likelihood to Renew
Netchex
Easy to work with.
Read full review
TriNet
The only reason this is not a 10 is that the PEO market is very competitive and as the President of the company I feel obligated to listen to other options. That being said, it will be very difficult for anyone to unseat TriNet as I ma veery pleased with them
Read full review
Usability
Netchex
Very user friendly and great interface.
Read full review
TriNet
Compared to other PEOs we have used, the TriNet platform is both powerful and user friendly. Both the employee and admin views are extremely easy to navigate and, with the exception of time off tracking, we only hear positive feedback from employees. Overall, it is a solid and versatile platform.
Read full review
Reliability and Availability
Netchex
No answers on this topic
TriNet
They used to be really good at this when I had a dedicated person. Now that it's a general customer service account, it's really gone downhill and I don't get responses at all sometimes
Read full review
Performance
Netchex
No answers on this topic
TriNet
Pages load at a speed that isn't too fast or too slow. I never have to wait long, but it's not instantaneous
Read full review
Support Rating
Netchex
The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.
Read full review
TriNet
We don't need to use the Customer Service features often, but when we do, the team is quick to respond and very knowledgeable about our needs. Once again, making our time in the system minimal allows us to focus on growing our business.
Read full review
In-Person Training
Netchex
No answers on this topic
TriNet
it's been awhile, but I recall them being helpful. I got through a lot of it and when I needed help, they can walk me through it over the phone. It's also pretty user friendly in general at a platform. I don't really know what else to type, but they came and helped me in person and also when there was something new, they came and talked to me. They have not done that since with the new model that I hate
Read full review
Online Training
Netchex
No answers on this topic
TriNet
it was good, but now I haven't done much and since they changed their model, it's a lot harder to deal with. We're talking online training of the trinet platform and not the online training they provide, right? Their online training is ok, and is unfortunate that there is a totally separate model for training that costs extra when we would only watch one or two things. However, the mandatory sexual harassment training is actually pretty good, it was just a little clunky
Read full review
Implementation Rating
Netchex
Implementation took some time but was pretty much error free.
Read full review
TriNet
not applicable as I implementation was done 5 years ago and have no recollection of the details of the process. Above it says to skip question if not involved in the process but it will not allow me to skip it as it states explanation requitred thus making this process extremely frustrating.
Read full review
Alternatives Considered
Netchex
I like that they are not so big that they ignore the small customers. They are also reasonably priced. Their support is excellent, I had worked with ADP in a prior position, and we did not have the same kind of support
Read full review
TriNet
TriNet worked with our smaller employee headcount and offered coverage for both the US and Canada. And we switched from Insperity because of the cost savings which were significant. I liked Insperity but TriNet has been an excellent firm to work with as well.
Read full review
Scalability
Netchex
No answers on this topic
TriNet
For the size of our company, Trinet is perfect.
Read full review
Return on Investment
Netchex
  • Associates can easily access their data and make changes to things like their address and direct deposit, saving manager time to focus on more critical tasks within the organization
  • NetRecruitier has one site that can be posted to multiple job boards with one applicant tracking system
  • Electronic Onboarding allows us to get information out to the new employee so we can start with expectations on their first day and they know what to expect.
Read full review
TriNet
  • TriNet offers many benefit plans to our employees which are spread out across the country. A wide variety of offerings allows our employees more choices to make the best decision for their family.
  • TriNet does not offer help with our EEO reporting for our Veteran status. They may in the future be able to update the platform, but currently, this data is not a required question for the employees and it isn't possible for us to make it a required question when the employees log in.
  • We have worked through our initial problems with payroll processing and are now much more efficient. Having a great team of people to work with at TriNet has made all the difference!
Read full review
ScreenShots