What users are saying about
3 Ratings
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Top Rated
865 Ratings
3 Ratings
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Score 8 out of 100

TriNet

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Top Rated
865 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

Netchex

I think Netchex is great for a small to mid-sized business where employee turnover is low. The most time-consuming and frustrating parts of Netchex are also associated with the number of employees I have to add/delete from the system each season.
Mindy Yeager, PHR | TrustRadius Reviewer

TriNet

TriNet has allowed our HR team the time to focus on real employee issues, rather than being bogged down with processing paper time-off forms or payroll entries. TriNet does an amazing job of keeping us informed of new laws and regulations that affect payroll and training - such a great resource and partner who we can truly rely on!
Tara Lopez, M.S. | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Netchex
TriNet
8.0
Employee demographic data
Netchex
TriNet
8.5
Employment history
Netchex
TriNet
8.5
Job profiles and administration
Netchex
TriNet
8.2
Workflow for transfers, promotions, pay raises, etc.
Netchex
TriNet
8.1
Organizational charting
Netchex
TriNet
7.3
Organization and location management
Netchex
TriNet
7.5
Compliance data (COBRA, OSHA, etc.)
Netchex
TriNet
8.1

Payroll Management

Netchex
TriNet
8.5
Pay calculation
Netchex
TriNet
8.8
Support for external payroll vendors
Netchex
TriNet
8.0
Off-cycle/On-Demand payment
Netchex
TriNet
8.3
Benefit plan administration
Netchex
TriNet
8.7
Direct deposit files
Netchex
TriNet
9.2
Salary revision and increment management
Netchex
TriNet
8.9
Reimbursement management
Netchex
TriNet
7.9

Leave and Attendance Management

Netchex
TriNet
8.2
Approval workflow
Netchex
TriNet
8.1
Balance details
Netchex
TriNet
8.3
Annual carry-forward and encashment
Netchex
TriNet
8.1

Employee Self Service

Netchex
TriNet
8.6
View and generate pay and benefit information
Netchex
TriNet
8.9
Update personal information
Netchex
TriNet
8.9
View company policy documentation
Netchex
TriNet
8.4
Employee recognition
Netchex
TriNet
8.3
View job history
Netchex
TriNet
8.3

Asset Management

Netchex
TriNet
1.0
Tracking of all physical assets
Netchex
TriNet
1.0

HR Reporting

Netchex
TriNet
7.2
Report builder
Netchex
TriNet
7.3
Pre-built reports
Netchex
TriNet
7.6
Ability to combine HR data with external data
Netchex
TriNet
6.9

Onboarding

Netchex
TriNet
8.6
New hire portal
Netchex
TriNet
8.5
Manager tracking tools
Netchex
TriNet
8.6

Performance and Goals

Netchex
TriNet
8.3
Corporate goal setting
Netchex
TriNet
8.4
Individual goal setting
Netchex
TriNet
8.5
Line-of sight-visibility
Netchex
TriNet
8.1
Performance tracking
Netchex
TriNet
8.4

Performance Management

Netchex
TriNet
6.6
Performance plans
Netchex
TriNet
6.2
Performance improvement plans
Netchex
TriNet
6.5
Review status tracking
Netchex
TriNet
7.2
Review reminders
Netchex
TriNet
5.8
Multiple review frequency
Netchex
TriNet
7.2

Succession Planning

Netchex
TriNet
7.2
Candidate ranking
Netchex
TriNet
8.2
Candidate search
Netchex
TriNet
6.5
Candidate development
Netchex
TriNet
6.8

Recruiting / ATS

Netchex
TriNet
7.1
Job Requisition Management
Netchex
TriNet
6.9
Company Website Posting
Netchex
TriNet
5.5
Publish to Social Media
Netchex
TriNet
6.8
Job Search Site Posting
Netchex
TriNet
6.9
Duplicate Candidate Prevention
Netchex
TriNet
9.1
Applicant Tracking
Netchex
TriNet
7.3
Notifications and Alerts
Netchex
TriNet
7.3

Pros

Netchex

  • Processing payrolls is easy and convenient. This web based product makes it easy to access and key in payroll data anytime.
  • Customer service is top notch! The whole team goes above and beyond to make sure I have the tools I need each day and answers to questions as they arise.
  • Netchex connects our HR department to our employees beautifully. We can easily direct them to data in their Netchex profile that they may need. We can also post news, articles and documents for them to easily access from their dashboard.
Karen Stuart, CSP | TrustRadius Reviewer

TriNet

  • Communication. the quality of Human Capital within the TriNet family.
  • Providing current and applicable HR and market information to businesses in many different industries.
  • Reporting information and availability of data that help to analyze all aspects of HR related issues and costs.
David Sayroo | TrustRadius Reviewer

Cons

Netchex

  • One step in the login process needs to be corrected
  • The non-working aspect of the login process is easily bypassed, so it doesn't prevent you from gaining access
Anonymous | TrustRadius Reviewer

TriNet

  • Auto-generated notifications from the various HR regulatory and enrollment/administrative requirements and updates are frankly impossible to understand. These need to be written in plain English with clear instructions on what exact next steps need to be taken.
  • They also need to be tailored to the right recipients. i.e. many do not apply to companies with less than XX number of employees. The TriNet system should determine that and not send me urgent "must dos" that aren't applicable to me.
  • While I really appreciate having a dedicated HR representative assigned to help me with any payroll, benefits or HR activities, it would be better if that person was trained in the full range and able to take the initiative to walk me through / assist with new activities as are periodically needed to perform. Basically I'm looking for the care and attention I received being onboarded whenever a new function is required (or I have a problem). One major thing I look for in outsourcing this function is a vast reduction in the amount of time I have to spend on it. If I have to research and talk to all sorts of different departments, this does not save me time.
  • The web interface of the TriNet online application is very difficult and cumbersome for: Simply approving/entering Time Off requests; Viewing my invoices and other "reports"; and we won't even talk about Annual Enrollment setup - that was a nightmare!
Catherine Baird | TrustRadius Reviewer

Likelihood to Renew

Netchex

No score
No answers yet
No answers on this topic

TriNet

TriNet 8.7
Based on 31 answers
The only reason this is not a 10 is that the PEO market is very competitive and as the President of the company I feel obligated to listen to other options. That being said, it will be very difficult for anyone to unseat TriNet as I ma veery pleased with them
Frank Muller | TrustRadius Reviewer

Usability

Netchex

No score
No answers yet
No answers on this topic

TriNet

TriNet 8.2
Based on 423 answers
TriNet offers an excellent portal for both employers and employees. As the former, I used it to survey my payroll, institute benefits, and other HR policies, and generate reports (such as SBA reports). As an employee, it seamlessly took me through the benefits enrollment process, generation of W-2, and other common HR tasks.
El-ad David Amir | TrustRadius Reviewer

Support Rating

Netchex

Netchex 9.0
Based on 1 answer
The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.
Mindy Yeager, PHR | TrustRadius Reviewer

TriNet

TriNet 8.3
Based on 975 answers
Although there is the usual turnover of staff at Trinet assigned to us, we have always been kept well informed about any changes and the staff has always been extremely responsive and helpful. The combination of a telephone helpline for our employees and a Trinet single point of contact makes the process very smooth and I have never had any issues getting my questions and issues resolved quickly.
Ken Owens | TrustRadius Reviewer

Implementation Rating

Netchex

No score
No answers yet
No answers on this topic

TriNet

TriNet 7.5
Based on 39 answers
Someone familiar with benefits and human resources should be in charge of the implementation. It is a human resource platform.
Cheryl Staritz | TrustRadius Reviewer

Alternatives Considered

Netchex

Reporting features available in Netchex far exceed those we were able to get from optimum. Customer service from Netchex is light years ahead of the competition!!
Karen Stuart, CSP | TrustRadius Reviewer

TriNet

With ADP and Paychex, at the time, it was a big sell and very little action. It has been a long time since we've used either of those companies, but we have been happy with the progression of our relationship with TriNet and don't intend on changing that any time soon.
Kari Kidwell | TrustRadius Reviewer

Return on Investment

Netchex

  • It's fully automated for online processing
  • It allows us to process payroll without having to hire additional personnel, thus saving us money.
Anonymous | TrustRadius Reviewer

TriNet

  • It has greatly reduced the time I spend processing payroll, onboarding and off boarding employees and takes care of all of the compliance and tax information that I wouldn't even know how to do.
  • We offer an extremely competitive benefits package to our employee's thanks to TriNet.
  • It's simple to get your W2 online each year, instead of waiting for it to come in the mail or wondering if you have the wrong address on file with a former employee.
Julia Eiszner | TrustRadius Reviewer

Pricing Details

Netchex

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TriNet

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

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