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17 Ratings
Netchex
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17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.1 out of 100
Based on 17 reviews and ratings
TriNet
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Top Rated
991 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.4 out of 100
Based on 991 reviews and ratings
Feature Set Ratings
- Netchex ranks higher in 1 feature set: Payroll Management
Payroll Management
8.7
Netchex
87%
8.5
TriNet
85%
Netchex ranks higher in 5/7 features
Netchex ranks higher in 5/7 features
Pay calculation
8.9
89%
8 Ratings
8.9
89%
581 Ratings
Support for external payroll vendors
8.5
85%
3 Ratings
8.0
80%
5 Ratings
Off-cycle/On-Demand payment
9.0
90%
7 Ratings
8.5
85%
106 Ratings
Benefit plan administration
8.3
83%
7 Ratings
8.0
80%
589 Ratings
Direct deposit files
9.2
92%
8 Ratings
9.4
94%
550 Ratings
Salary revision and increment management
8.8
88%
7 Ratings
8.7
87%
478 Ratings
Reimbursement management
7.9
79%
6 Ratings
8.2
82%
293 Ratings
Human Resource Management
Netchex
Feature Set Not Supported
N/A
8.2
TriNet
82%
TriNet ranks higher in 7/7 features
TriNet ranks higher in 7/7 features
Employee demographic data
N/A
0 Ratings
8.4
84%
361 Ratings
Employment history
N/A
0 Ratings
8.2
82%
404 Ratings
Job profiles and administration
N/A
0 Ratings
8.2
82%
377 Ratings
Workflow for transfers, promotions, pay raises, etc.
N/A
0 Ratings
8.4
84%
454 Ratings
Organizational charting
N/A
0 Ratings
8.0
80%
309 Ratings
Organization and location management
N/A
0 Ratings
8.0
80%
316 Ratings
Compliance data (COBRA, OSHA, etc.)
N/A
0 Ratings
8.5
85%
419 Ratings
Leave and Attendance Management
Netchex
Feature Set Not Supported
N/A
8.0
TriNet
80%
TriNet ranks higher in 3/3 features
TriNet ranks higher in 3/3 features
Approval workflow
N/A
0 Ratings
7.8
78%
297 Ratings
Balance details
N/A
0 Ratings
8.0
80%
358 Ratings
Annual carry-forward and encashment
N/A
0 Ratings
8.2
82%
283 Ratings
Employee Self Service
Netchex
Feature Set Not Supported
N/A
8.9
TriNet
89%
TriNet ranks higher in 5/5 features
TriNet ranks higher in 5/5 features
View and generate pay and benefit information
N/A
0 Ratings
9.0
90%
566 Ratings
Update personal information
N/A
0 Ratings
9.0
90%
579 Ratings
View company policy documentation
N/A
0 Ratings
8.8
88%
488 Ratings
Employee recognition
N/A
0 Ratings
8.7
87%
161 Ratings
View job history
N/A
0 Ratings
8.8
88%
415 Ratings
Asset Management
Netchex
Feature Set Not Supported
N/A
1.0
TriNet
10%
TriNet ranks higher in 1/1 features
TriNet ranks higher in 1/1 features
Tracking of all physical assets
N/A
0 Ratings
1.0
10%
1 Rating
HR Reporting
Netchex
Feature Set Not Supported
N/A
8.1
TriNet
81%
TriNet ranks higher in 3/3 features
TriNet ranks higher in 3/3 features
Report builder
N/A
0 Ratings
7.6
76%
400 Ratings
Pre-built reports
N/A
0 Ratings
8.1
81%
453 Ratings
Ability to combine HR data with external data
N/A
0 Ratings
8.5
85%
216 Ratings
Onboarding
Netchex
Feature Set Not Supported
N/A
8.4
TriNet
84%
TriNet ranks higher in 2/2 features
TriNet ranks higher in 2/2 features
New hire portal
N/A
0 Ratings
8.4
84%
481 Ratings
Manager tracking tools
N/A
0 Ratings
8.3
83%
285 Ratings
Performance and Goals
Netchex
Feature Set Not Supported
N/A
7.5
TriNet
75%
TriNet ranks higher in 4/4 features
TriNet ranks higher in 4/4 features
Corporate goal setting
N/A
0 Ratings
7.5
75%
54 Ratings
Individual goal setting
N/A
0 Ratings
7.5
75%
59 Ratings
Line-of sight-visibility
N/A
0 Ratings
7.4
74%
55 Ratings
Performance tracking
N/A
0 Ratings
7.5
75%
58 Ratings
Performance Management
Netchex
Feature Set Not Supported
N/A
7.7
TriNet
77%
TriNet ranks higher in 5/5 features
TriNet ranks higher in 5/5 features
Performance plans
N/A
0 Ratings
7.5
75%
108 Ratings
Performance improvement plans
N/A
0 Ratings
7.7
77%
106 Ratings
Review status tracking
N/A
0 Ratings
8.2
82%
100 Ratings
Review reminders
N/A
0 Ratings
8.1
81%
104 Ratings
Multiple review frequency
N/A
0 Ratings
7.2
72%
3 Ratings
Succession Planning
Netchex
Feature Set Not Supported
N/A
7.1
TriNet
71%
TriNet ranks higher in 3/3 features
TriNet ranks higher in 3/3 features
Candidate ranking
N/A
0 Ratings
8.2
82%
1 Rating
Candidate search
N/A
0 Ratings
7.0
70%
44 Ratings
Candidate development
N/A
0 Ratings
6.3
63%
40 Ratings
Recruiting / ATS
Netchex
Feature Set Not Supported
N/A
8.1
TriNet
81%
TriNet ranks higher in 7/7 features
TriNet ranks higher in 7/7 features
Job Requisition Management
N/A
0 Ratings
8.4
84%
49 Ratings
Company Website Posting
N/A
0 Ratings
5.5
55%
1 Rating
Publish to Social Media
N/A
0 Ratings
8.2
82%
40 Ratings
Job Search Site Posting
N/A
0 Ratings
9.0
90%
50 Ratings
Duplicate Candidate Prevention
N/A
0 Ratings
9.1
91%
1 Rating
Applicant Tracking
N/A
0 Ratings
8.2
82%
53 Ratings
Notifications and Alerts
N/A
0 Ratings
8.5
85%
59 Ratings
Attribute Ratings
- Netchex is rated higher in 4 areas: Likelihood to Recommend, Usability, Support Rating, Implementation Rating
- TriNet is rated higher in 1 area: Likelihood to Renew
Likelihood to Recommend
8.8
Netchex
88%
15 Ratings
7.3
TriNet
73%
618 Ratings
Likelihood to Renew
9.1
Netchex
91%
1 Rating
9.5
TriNet
95%
35 Ratings
Usability
9.1
Netchex
91%
1 Rating
8.0
TriNet
80%
513 Ratings
Availability
Netchex
N/A
0 Ratings
5.8
TriNet
58%
13 Ratings
Performance
Netchex
N/A
0 Ratings
6.7
TriNet
67%
13 Ratings
Support Rating
9.1
Netchex
91%
2 Ratings
7.7
TriNet
77%
1060 Ratings
In-Person Training
Netchex
N/A
0 Ratings
7.3
TriNet
73%
4 Ratings
Online Training
Netchex
N/A
0 Ratings
4.7
TriNet
47%
4 Ratings
Implementation Rating
9.1
Netchex
91%
1 Rating
7.1
TriNet
71%
38 Ratings
Product Scalability
Netchex
N/A
0 Ratings
4.4
TriNet
44%
8 Ratings
Likelihood to Recommend
Netchex
Netchex is great if you want to log in to one place to take care of all things employee-related. It is especially helpful if you have multiple locations or divisions as you can easily set these up and manage them as needed. The more employees you have, the more you will benefit from a program like Netchex that provides so much support for your business. Our company has multiple locations of stores and many employee position levels and Netchex has been great at keeping all of this simple when a lessor product could make it much more complicated. Netchex would not be as appropriate if you have a very small business or a simple payroll structure. It would definitely still work well for you, it would just be more sophisticated than you would require.

Verified User
Employee in Finance and Accounting
Accounting Company, 1-10 employeesTriNet
Again, TriNet does a really good job of providing health benefits at a very competitive price. This is the major point that keeps us with TriNet. Running Payroll is fast and efficient. I have very few complaints about anything with TriNet. I also like the TIme Off Tracking feature, but I still need to chase the employees to get their vacation and time-off requests into the system.
Head of Finance/HR
VIMaec LLCComputer Software, 1-10 employees
Pros
Netchex
- My Netchex Service Team is very responsive and friendly. They are willing and able to spend the amount of time needed on one call to troubleshoot most problems or answer questions.
- Their recent updates to the employee dashboard have been well-received by our seasonal team. Employees are able to quickly find what they are looking for which has minimized the amount of requests that my team receives regarding questions on pay or updating personal information.
- Online W-2 forms have been a game-changer for us since moving to Netchex. Our staff tend to move around a lot and most do not get the mailed copy of their W-2. The electronic consent has saved me hours and hours of time.
Human Resources/Staffing Director
Avid4 AdventureRecreational Facilities & Services, 501-1000 employees
TriNet
- Adding a candidate to the ATS by their resume.
- Being able to link our website (open positions) with the link given by TriNet to seamlessly send candidates to apply for positions through LinkedIn.
- Being able to find a candidate per job through the Trinet's ATS.
Talent Acquisition Partner
FARAPULSE, Inc.Biotechnology, 51-200 employees
Cons
Netchex
- I do not like the fact that I have to click ok on that little box that pops up every time I do something. Just make it do you want to save...ok and do you want to submit payroll to Netchex...ok
Senior Administrative Services Manager
Tripcony MayLaw Practice, 1-10 employees
TriNet
- The payroll platform does not currently allow for shift workers who are also salaried. This becomes a problem when you have terms or new hires. We have communicated this need to our account manager, and she said this may possibly be added next year.
- 401k / retirement communication - I realize this is through Transamerica, but unless it is the annual reporting, our employees don't receive communication throughout the year. It would be a good idea to communicate at least quarterly with reminders to enroll, ways to reach out to someone when you have questions, etc.
- Also payroll platform related - any payroll cycle that has new hires or terms requires us to an admin pay code in order to override the system's calculated hours for the salaried employees. It would be nice if we could enter those hours without having to do a manual plug.
- TriNet was presented to our company as specializing in government contracting however there are numerous situations (previously described) that TriNet had no idea how to handle.
- The TriNet platform (or company in general) is not able to handle employees who live overseas and are required to be paid in euros. It would be really great if this was part of the capability package.
Chief Financial Officer
Adapt ForwardGovernment Relations, 51-200 employees
Pricing Details
Netchex
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—TriNet
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Netchex
Netchex 9.1
Based on 1 answer
No answer on this topic is available.
TriNet
TriNet 9.5
Based on 35 answers
The only reason this is not a 10 is that the PEO market is very competitive and as the President of the company I feel obligated to listen to other options. That being said, it will be very difficult for anyone to unseat TriNet as I ma veery pleased with them
President
Smith AssociatesDefense & Space, 11-50 employees
Usability
Netchex
Netchex 9.1
Based on 1 answer
Very user friendly and great interface.
Chief Human Resources Officer
UBankBanking, 51-200 employees
TriNet
TriNet 8.0
Based on 513 answers
Senior Vice President of People/Operations
PathO3Gen SolutionsHealth, Wellness and Fitness, 1-10 employees
Reliability and Availability
Netchex
No score
No answers yet
No answers on this topic
TriNet
TriNet 5.8
Based on 13 answers
They used to be really good at this when I had a dedicated person. Now that it's a general customer service account, it's really gone downhill and I don't get responses at all sometimes
Director Of Internal Operations
OmgivningArchitecture & Planning, 11-50 employees
Performance
Netchex
No score
No answers yet
No answers on this topic
TriNet
TriNet 6.7
Based on 13 answers
Pages load at a speed that isn't too fast or too slow. I never have to wait long, but it's not instantaneous
Director Of Internal Operations
OmgivningArchitecture & Planning, 11-50 employees
Support Rating
Netchex
Netchex 9.1
Based on 2 answers
The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.
Human Resources/Staffing Director
Avid4 AdventureRecreational Facilities & Services, 501-1000 employees
TriNet
TriNet 7.7
Based on 1060 answers
The overall experience with TriNet has been excellent. From boarding to the daily questions/concerns: Our onboarding was extremely efficient. We had a very small window to switch vendors and TriNet was able to accommodate everything within the period we had. TriNet team is always available to help our company with questions or issues related to Payroll, Health Benefits, Retirement Benefits (401k), etc. TriNet also has a dedicated channel for our employees that can have their questions/issues solved via chat, phone, or email.
Executive Director
TOTVS LabsComputer Software, 11-50 employees
In-Person Training
Netchex
No score
No answers yet
No answers on this topic
TriNet
TriNet 7.3
Based on 4 answers
it's been awhile, but I recall them being helpful. I got through a lot of it and when I needed help, they can walk me through it over the phone. It's also pretty user friendly in general at a platform. I don't really know what else to type, but they came and helped me in person and also when there was something new, they came and talked to me. They have not done that since with the new model that I hate
Director Of Internal Operations
OmgivningArchitecture & Planning, 11-50 employees
Online Training
Netchex
No score
No answers yet
No answers on this topic
TriNet
TriNet 4.7
Based on 4 answers
it was good, but now I haven't done much and since they changed their model, it's a lot harder to deal with. We're talking online training of the trinet platform and not the online training they provide, right? Their online training is ok, and is unfortunate that there is a totally separate model for training that costs extra when we would only watch one or two things. However, the mandatory sexual harassment training is actually pretty good, it was just a little clunky
Director Of Internal Operations
OmgivningArchitecture & Planning, 11-50 employees
Implementation Rating
Netchex
Netchex 9.1
Based on 1 answer
There were no issues
Chief Human Resources Officer
UBankBanking, 51-200 employees
TriNet
TriNet 7.1
Based on 38 answers
Someone familiar with benefits and human resources should be in charge of the implementation. It is a human resource platform.
Director of Finance
Texas Nursery and Landscape AssociationNon-Profit Organization Management, 11-50 employees
Alternatives Considered
Netchex
The biggest difference I see between Netchex and our previous vendor is customer service. Our previous vendor would take days, if not weeks, to respond with an inquiry. Netchex generally does within 24 hours via email or immediately if you call. The second biggest difference is ease of use, both managers and associates have commented on how much easier it is to use.
Human Resources Manager
Regal Hospitality Inc.Hospitality, 201-500 employees
TriNet
When Astrolabe was founded we used Gusto. They have a slick portal and they are significantly cheaper than TriNet (order of magnitude or more). Unfortunately, Gusto does not provide small companies (less than 5 employees) with benefits or any concrete HR services other than payroll, which dictated our switch.
CEO (Chief Executive Officer)
Astrolabe Diagnostics, Inc.Information Services, 1-10 employees
Scalability
Netchex
No score
No answers yet
No answers on this topic
TriNet
TriNet 4.4
Based on 8 answers
For the size of our company, Trinet is perfect.
Controller/HR Manager
Pajunk Medical SystemsMedical Devices, 11-50 employees
Return on Investment
Netchex
- The time saving within the hiring and onboarding process is almost incalculable. We save so much time because we don't have to send out various emails, keep up with people on their tasks, and manually move them through the process.
- We have also benefitted from being able to create our own reports and really being able to tailor them to our very specific needs.

Verified User
Employee in Finance and Accounting
Accounting Company, 1-10 employeesTriNet
- TriNet has allowed us to stay within budget and streamline our payroll and benefits to one primary vendor.
- TriNet has caused frustration in not being able to have all our information in one place (no ability to upload data) and costs are high for ancillary services (AAP for example).
- TriNet has given us access back to Jackson Lewis, a trusted resource for Employment Law.
Director of Safety, Health & Human Resources
Pawling Engineered ProductsBuilding Materials, 51-200 employees