What users are saying about
2 Ratings
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Top Rated
773 Ratings
2 Ratings
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Score 8.1 out of 100

TriNet

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Top Rated
773 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

Netchex

Netchex is well suited for any company that wants to make payroll easier and have a powerful HRIS system capable of customized reports, time and attendance, on-boarding, recruiting, benefits and more! Taxes are filed automatically, W2s are available online and year end is a breeze!
Karen Stuart, CSP | TrustRadius Reviewer

TriNet

I honestly think the only scenarios where TriNet is not well suited would be those with large numbers of low-paid (hourly, non-exempt) W-2 employees -- retail, hotel staff, etc. Or if the employer for some reason cannot co-employ their staff with a PEO. Otherwise it's a better solution than having internal HR across the board for any Professional Services / Information Worker / established companies.
Catherine Baird | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Netchex
TriNet
7.9
Employee demographic data
Netchex
TriNet
8.3
Employment history
Netchex
TriNet
7.7
Job profiles and administration
Netchex
TriNet
8.0
Workflow for transfers, promotions, pay raises, etc.
Netchex
TriNet
8.2
Organizational charting
Netchex
TriNet
7.5
Organization and location management
Netchex
TriNet
7.6
Compliance data (COBRA, OSHA, etc.)
Netchex
TriNet
7.9

Payroll Management

Netchex
TriNet
8.7
Pay calculation
Netchex
TriNet
8.8
Support for external payroll vendors
Netchex
TriNet
8.0
Benefit plan administration
Netchex
TriNet
9.0
Direct deposit files
Netchex
TriNet
9.2
Salary revision and increment management
Netchex
TriNet
8.8
Reimbursement management
Netchex
TriNet
8.3

Leave and Attendance Management

Netchex
TriNet
8.5
Approval workflow
Netchex
TriNet
8.0
Balance details
Netchex
TriNet
8.5
Annual carry-forward and encashment
Netchex
TriNet
8.9

Employee Self Service

Netchex
TriNet
8.1
View and generate pay and benefit information
Netchex
TriNet
8.5
Update personal information
Netchex
TriNet
8.8
View company policy documentation
Netchex
TriNet
8.3
Employee recognition
Netchex
TriNet
6.8
View job history
Netchex
TriNet
7.9

Asset Management

Netchex
TriNet
1.0
Tracking of all physical assets
Netchex
TriNet
1.0

HR Reporting

Netchex
TriNet
7.0
Report builder
Netchex
TriNet
7.2
Pre-built reports
Netchex
TriNet
7.3
Ability to combine HR data with external data
Netchex
TriNet
6.6

Onboarding

Netchex
TriNet
8.5
New hire portal
Netchex
TriNet
8.4
Manager tracking tools
Netchex
TriNet
8.6

Performance and Goals

Netchex
TriNet
7.4
Corporate goal setting
Netchex
TriNet
7.1
Individual goal setting
Netchex
TriNet
7.2
Line-of sight-visibility
Netchex
TriNet
7.6
Performance tracking
Netchex
TriNet
7.6

Performance Management

Netchex
TriNet
7.0
Performance plans
Netchex
TriNet
6.6
Performance improvement plans
Netchex
TriNet
7.0
Review status tracking
Netchex
TriNet
8.1
Review reminders
Netchex
TriNet
6.3
Multiple review frequency
Netchex
TriNet
7.2

Succession Planning

Netchex
TriNet
7.5
Candidate ranking
Netchex
TriNet
8.2
Candidate search
Netchex
TriNet
6.9
Candidate development
Netchex
TriNet
7.6

Recruiting / ATS

Netchex
TriNet
7.6
Job Requisition Management
Netchex
TriNet
7.6
Company Website Posting
Netchex
TriNet
5.5
Publish to Social Media
Netchex
TriNet
7.5
Job Search Site Posting
Netchex
TriNet
7.9
Duplicate Candidate Prevention
Netchex
TriNet
9.1
Applicant Tracking
Netchex
TriNet
7.6
Notifications and Alerts
Netchex
TriNet
7.9

Pros

Netchex

  • Provides an easy to use portal
  • It accommodates all payroll deductions, and is customizable
  • It is configurable by department
  • Offers the ability for individual logins
  • Has the ability to retrieve previous payroll records
Anonymous | TrustRadius Reviewer

TriNet

  • Wide selection of medical insurance plans. Our employees appreciate the ability to choose a plan that best fits their situation.
  • Online portal provides all the tools needed for management or for individual employees to access their payroll and benefits information.
  • Trinet has been very good about making sure I always know who to call and are quick to resolve issues and answer questions.
Ken Owens | TrustRadius Reviewer

Cons

Netchex

  • We have not found any areas that are difficult to use. Netchex customizes reports for us if they are not found in the formatted reports.
Karen Stuart, CSP | TrustRadius Reviewer

TriNet

  • The reports are kind of clunky, hard to pull, I have to pull 4 different reports to get all of the information I need to make my payroll journal entries each month.
  • Sometimes the reaction time isn't fast enough, it would be helpful to have a resource available later into the evening for emergencies, ie a termination that needs to happen urgently the following day, to get a net check amount, to get help on a difficult and volatile situation. Sometimes, especially when the termination department is in Florida on Eastern Time and we are in Mountain Time, it creates issues when you need help or advisement quickly.
  • It would be awesome if TriNet had an integrated PTO/vacation system. Not an additional vendor who is partnered with TriNet, but a way to have employees track PTO and vacation within the TriNet system, to make an employee exit vacation payout easier to process, and to give the employees more visibility of their available time off in the system they are familiar with.
Julia Eiszner | TrustRadius Reviewer

Likelihood to Renew

Netchex

No score
No answers yet
No answers on this topic

TriNet

TriNet 8.6
Based on 28 answers
The only reason this is not a 10 is that the PEO market is very competitive and as the President of the company I feel obligated to listen to other options. That being said, it will be very difficult for anyone to unseat TriNet as I ma veery pleased with them
Frank Muller | TrustRadius Reviewer

Usability

Netchex

No score
No answers yet
No answers on this topic

TriNet

TriNet 8.2
Based on 366 answers
Again, big kudos for the new website. So much easier to navigate and it feels with the times. Technology is so important these days and having a platform that is easy to use both as an Admin and as an Employee is very important to me. I rarely get an email from an employee saying they can't find something or need help navigating the site and that says a lot.
Kari Kidwell | TrustRadius Reviewer

Support

Netchex

No score
No answers yet
No answers on this topic

TriNet

TriNet 8.6
Based on 453 answers
Our Senior Client Success Partner, Lori Prince, is great. Others in higher positions have changed several times over the years. Some I wonder how they obtained their job as they didn't seem to have the knowledge necessary for their role nor had good customer service. Our current team of Jason Herrington and Jennifer Byrne have stepped it up since we called a meeting with them earlier this year for lack of response and to review many issues.
Jeff Borgerding | TrustRadius Reviewer

Implementation

Netchex

No score
No answers yet
No answers on this topic

TriNet

TriNet 7.8
Based on 18 answers
Someone familiar with benefits and human resources should be in charge of the implementation. It is a human resource platform.
Cheryl Staritz | TrustRadius Reviewer

Alternatives Considered

Netchex

Reporting features available in Netchex far exceed those we were able to get from optimum. Customer service from Netchex is light years ahead of the competition!!
Karen Stuart, CSP | TrustRadius Reviewer

TriNet

I can't be specific because I don't know. We interviewed three other companies, two of which were comparable in terms of the breadth of services. It came down to the people we talked with. TriNet was transparent and refrained from criticizing their competitors. Of the companies who could provide everything we were looking for, TriNet seemed the most trustworthy
Judy Raiten | TrustRadius Reviewer

Return on Investment

Netchex

  • It's fully automated for online processing
  • It allows us to process payroll without having to hire additional personnel, thus saving us money.
Anonymous | TrustRadius Reviewer

TriNet

  • TriNet has definitely reduced the amount of time that administrators spend on tasks like new hire paperwork and setting up new hires for self-service.
  • TriNet has enabled easier reporting and communications with external services like offsite bookkeepers, accountants, and auditors because we can give them direct access to payroll reports and other information.
Kevin Kosik | TrustRadius Reviewer

Pricing Details

Netchex

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TriNet

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

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