What users are saying about
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17 Ratings
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Top Rated
991 Ratings

Netchex

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17 Ratings
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Score 9.1 out of 100

TriNet

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Top Rated
991 Ratings
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Score 7.4 out of 100

Feature Set Ratings

  • Netchex ranks higher in 1 feature set: Payroll Management

Payroll Management

8.7

Netchex

87%
8.5

TriNet

85%
Netchex ranks higher in 5/7 features

Pay calculation

8.9
89%
8 Ratings
8.9
89%
581 Ratings

Support for external payroll vendors

8.5
85%
3 Ratings
8.0
80%
5 Ratings

Off-cycle/On-Demand payment

9.0
90%
7 Ratings
8.5
85%
106 Ratings

Benefit plan administration

8.3
83%
7 Ratings
8.0
80%
589 Ratings

Direct deposit files

9.2
92%
8 Ratings
9.4
94%
550 Ratings

Salary revision and increment management

8.8
88%
7 Ratings
8.7
87%
478 Ratings

Reimbursement management

7.9
79%
6 Ratings
8.2
82%
293 Ratings

Human Resource Management

Netchex

Feature Set Not Supported
N/A
8.2

TriNet

82%
TriNet ranks higher in 7/7 features

Employee demographic data

N/A
0 Ratings
8.4
84%
361 Ratings

Employment history

N/A
0 Ratings
8.2
82%
404 Ratings

Job profiles and administration

N/A
0 Ratings
8.2
82%
377 Ratings

Workflow for transfers, promotions, pay raises, etc.

N/A
0 Ratings
8.4
84%
454 Ratings

Organizational charting

N/A
0 Ratings
8.0
80%
309 Ratings

Organization and location management

N/A
0 Ratings
8.0
80%
316 Ratings

Compliance data (COBRA, OSHA, etc.)

N/A
0 Ratings
8.5
85%
419 Ratings

Leave and Attendance Management

Netchex

Feature Set Not Supported
N/A
8.0

TriNet

80%
TriNet ranks higher in 3/3 features

Approval workflow

N/A
0 Ratings
7.8
78%
297 Ratings

Balance details

N/A
0 Ratings
8.0
80%
358 Ratings

Annual carry-forward and encashment

N/A
0 Ratings
8.2
82%
283 Ratings

Employee Self Service

Netchex

Feature Set Not Supported
N/A
8.9

TriNet

89%
TriNet ranks higher in 5/5 features

View and generate pay and benefit information

N/A
0 Ratings
9.0
90%
566 Ratings

Update personal information

N/A
0 Ratings
9.0
90%
579 Ratings

View company policy documentation

N/A
0 Ratings
8.8
88%
488 Ratings

Employee recognition

N/A
0 Ratings
8.7
87%
161 Ratings

View job history

N/A
0 Ratings
8.8
88%
415 Ratings

Asset Management

Netchex

Feature Set Not Supported
N/A
1.0

TriNet

10%
TriNet ranks higher in 1/1 features

Tracking of all physical assets

N/A
0 Ratings
1.0
10%
1 Rating

HR Reporting

Netchex

Feature Set Not Supported
N/A
8.1

TriNet

81%
TriNet ranks higher in 3/3 features

Report builder

N/A
0 Ratings
7.6
76%
400 Ratings

Pre-built reports

N/A
0 Ratings
8.1
81%
453 Ratings

Ability to combine HR data with external data

N/A
0 Ratings
8.5
85%
216 Ratings

Onboarding

Netchex

Feature Set Not Supported
N/A
8.4

TriNet

84%
TriNet ranks higher in 2/2 features

New hire portal

N/A
0 Ratings
8.4
84%
481 Ratings

Manager tracking tools

N/A
0 Ratings
8.3
83%
285 Ratings

Performance and Goals

Netchex

Feature Set Not Supported
N/A
7.5

TriNet

75%
TriNet ranks higher in 4/4 features

Corporate goal setting

N/A
0 Ratings
7.5
75%
54 Ratings

Individual goal setting

N/A
0 Ratings
7.5
75%
59 Ratings

Line-of sight-visibility

N/A
0 Ratings
7.4
74%
55 Ratings

Performance tracking

N/A
0 Ratings
7.5
75%
58 Ratings

Performance Management

Netchex

Feature Set Not Supported
N/A
7.7

TriNet

77%
TriNet ranks higher in 5/5 features

Performance plans

N/A
0 Ratings
7.5
75%
108 Ratings

Performance improvement plans

N/A
0 Ratings
7.7
77%
106 Ratings

Review status tracking

N/A
0 Ratings
8.2
82%
100 Ratings

Review reminders

N/A
0 Ratings
8.1
81%
104 Ratings

Multiple review frequency

N/A
0 Ratings
7.2
72%
3 Ratings

Succession Planning

Netchex

Feature Set Not Supported
N/A
7.1

TriNet

71%
TriNet ranks higher in 3/3 features

Candidate ranking

N/A
0 Ratings
8.2
82%
1 Rating

Candidate search

N/A
0 Ratings
7.0
70%
44 Ratings

Candidate development

N/A
0 Ratings
6.3
63%
40 Ratings

Recruiting / ATS

Netchex

Feature Set Not Supported
N/A
8.1

TriNet

81%
TriNet ranks higher in 7/7 features

Job Requisition Management

N/A
0 Ratings
8.4
84%
49 Ratings

Company Website Posting

N/A
0 Ratings
5.5
55%
1 Rating

Publish to Social Media

N/A
0 Ratings
8.2
82%
40 Ratings

Job Search Site Posting

N/A
0 Ratings
9.0
90%
50 Ratings

Duplicate Candidate Prevention

N/A
0 Ratings
9.1
91%
1 Rating

Applicant Tracking

N/A
0 Ratings
8.2
82%
53 Ratings

Notifications and Alerts

N/A
0 Ratings
8.5
85%
59 Ratings

Attribute Ratings

  • Netchex is rated higher in 4 areas: Likelihood to Recommend, Usability, Support Rating, Implementation Rating
  • TriNet is rated higher in 1 area: Likelihood to Renew

Likelihood to Recommend

8.8

Netchex

88%
15 Ratings
7.3

TriNet

73%
618 Ratings

Likelihood to Renew

9.1

Netchex

91%
1 Rating
9.5

TriNet

95%
35 Ratings

Usability

9.1

Netchex

91%
1 Rating
8.0

TriNet

80%
513 Ratings

Availability

Netchex

N/A
0 Ratings
5.8

TriNet

58%
13 Ratings

Performance

Netchex

N/A
0 Ratings
6.7

TriNet

67%
13 Ratings

Support Rating

9.1

Netchex

91%
2 Ratings
7.7

TriNet

77%
1060 Ratings

In-Person Training

Netchex

N/A
0 Ratings
7.3

TriNet

73%
4 Ratings

Online Training

Netchex

N/A
0 Ratings
4.7

TriNet

47%
4 Ratings

Implementation Rating

9.1

Netchex

91%
1 Rating
7.1

TriNet

71%
38 Ratings

Product Scalability

Netchex

N/A
0 Ratings
4.4

TriNet

44%
8 Ratings

Likelihood to Recommend

Netchex

Netchex is great if you want to log in to one place to take care of all things employee-related. It is especially helpful if you have multiple locations or divisions as you can easily set these up and manage them as needed. The more employees you have, the more you will benefit from a program like Netchex that provides so much support for your business. Our company has multiple locations of stores and many employee position levels and Netchex has been great at keeping all of this simple when a lessor product could make it much more complicated. Netchex would not be as appropriate if you have a very small business or a simple payroll structure. It would definitely still work well for you, it would just be more sophisticated than you would require.
Anonymous | TrustRadius Reviewer

TriNet

Again, TriNet does a really good job of providing health benefits at a very competitive price. This is the major point that keeps us with TriNet. Running Payroll is fast and efficient. I have very few complaints about anything with TriNet. I also like the TIme Off Tracking feature, but I still need to chase the employees to get their vacation and time-off requests into the system.
Charles de Andrade | TrustRadius Reviewer

Pros

Netchex

  • My Netchex Service Team is very responsive and friendly. They are willing and able to spend the amount of time needed on one call to troubleshoot most problems or answer questions.
  • Their recent updates to the employee dashboard have been well-received by our seasonal team. Employees are able to quickly find what they are looking for which has minimized the amount of requests that my team receives regarding questions on pay or updating personal information.
  • Online W-2 forms have been a game-changer for us since moving to Netchex. Our staff tend to move around a lot and most do not get the mailed copy of their W-2. The electronic consent has saved me hours and hours of time.
Mindy Yeager, PHR | TrustRadius Reviewer

TriNet

  • Adding a candidate to the ATS by their resume.
  • Being able to link our website (open positions) with the link given by TriNet to seamlessly send candidates to apply for positions through LinkedIn.
  • Being able to find a candidate per job through the Trinet's ATS.
Gina Marie Antonini | TrustRadius Reviewer

Cons

Netchex

  • I do not like the fact that I have to click ok on that little box that pops up every time I do something. Just make it do you want to save...ok and do you want to submit payroll to Netchex...ok
Melissa Cross | TrustRadius Reviewer

TriNet

  • The payroll platform does not currently allow for shift workers who are also salaried. This becomes a problem when you have terms or new hires. We have communicated this need to our account manager, and she said this may possibly be added next year.
  • 401k / retirement communication - I realize this is through Transamerica, but unless it is the annual reporting, our employees don't receive communication throughout the year. It would be a good idea to communicate at least quarterly with reminders to enroll, ways to reach out to someone when you have questions, etc.
  • Also payroll platform related - any payroll cycle that has new hires or terms requires us to an admin pay code in order to override the system's calculated hours for the salaried employees. It would be nice if we could enter those hours without having to do a manual plug.
  • TriNet was presented to our company as specializing in government contracting however there are numerous situations (previously described) that TriNet had no idea how to handle.
  • The TriNet platform (or company in general) is not able to handle employees who live overseas and are required to be paid in euros. It would be really great if this was part of the capability package.
Ashlara Gibby | TrustRadius Reviewer

Pricing Details

Netchex

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

TriNet

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Netchex

Netchex 9.1
Based on 1 answer
No answer on this topic is available.

TriNet

TriNet 9.5
Based on 35 answers
The only reason this is not a 10 is that the PEO market is very competitive and as the President of the company I feel obligated to listen to other options. That being said, it will be very difficult for anyone to unseat TriNet as I ma veery pleased with them
Frank Muller | TrustRadius Reviewer

Usability

Netchex

Netchex 9.1
Based on 1 answer
Very user friendly and great interface.
John Riley, SHRM-CP | TrustRadius Reviewer

TriNet

TriNet 8.0
Based on 513 answers
I like the TriNet platform but I will say that I don't believe it is the easiest to use. I have been with platforms such as ADP, UltiPro, Great Plains, Paychex, and Gusto. So far, Gusto's platform is built in a way that it is easier to find what I need.
Steve Humphries | TrustRadius Reviewer

Reliability and Availability

Netchex

No score
No answers yet
No answers on this topic

TriNet

TriNet 5.8
Based on 13 answers
They used to be really good at this when I had a dedicated person. Now that it's a general customer service account, it's really gone downhill and I don't get responses at all sometimes
Meiyee Apple Tam | TrustRadius Reviewer

Performance

Netchex

No score
No answers yet
No answers on this topic

TriNet

TriNet 6.7
Based on 13 answers
Pages load at a speed that isn't too fast or too slow. I never have to wait long, but it's not instantaneous
Meiyee Apple Tam | TrustRadius Reviewer

Support Rating

Netchex

Netchex 9.1
Based on 2 answers
The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.
Mindy Yeager, PHR | TrustRadius Reviewer

TriNet

TriNet 7.7
Based on 1060 answers
The overall experience with TriNet has been excellent. From boarding to the daily questions/concerns: Our onboarding was extremely efficient. We had a very small window to switch vendors and TriNet was able to accommodate everything within the period we had. TriNet team is always available to help our company with questions or issues related to Payroll, Health Benefits, Retirement Benefits (401k), etc. TriNet also has a dedicated channel for our employees that can have their questions/issues solved via chat, phone, or email.
Vincent Goetten | TrustRadius Reviewer

In-Person Training

Netchex

No score
No answers yet
No answers on this topic

TriNet

TriNet 7.3
Based on 4 answers
it's been awhile, but I recall them being helpful. I got through a lot of it and when I needed help, they can walk me through it over the phone. It's also pretty user friendly in general at a platform. I don't really know what else to type, but they came and helped me in person and also when there was something new, they came and talked to me. They have not done that since with the new model that I hate
Meiyee Apple Tam | TrustRadius Reviewer

Online Training

Netchex

No score
No answers yet
No answers on this topic

TriNet

TriNet 4.7
Based on 4 answers
it was good, but now I haven't done much and since they changed their model, it's a lot harder to deal with. We're talking online training of the trinet platform and not the online training they provide, right? Their online training is ok, and is unfortunate that there is a totally separate model for training that costs extra when we would only watch one or two things. However, the mandatory sexual harassment training is actually pretty good, it was just a little clunky
Meiyee Apple Tam | TrustRadius Reviewer

Implementation Rating

Netchex

Netchex 9.1
Based on 1 answer
There were no issues
John Riley, SHRM-CP | TrustRadius Reviewer

TriNet

TriNet 7.1
Based on 38 answers
Someone familiar with benefits and human resources should be in charge of the implementation. It is a human resource platform.
Cheryl Staritz | TrustRadius Reviewer

Alternatives Considered

Netchex

The biggest difference I see between Netchex and our previous vendor is customer service. Our previous vendor would take days, if not weeks, to respond with an inquiry. Netchex generally does within 24 hours via email or immediately if you call. The second biggest difference is ease of use, both managers and associates have commented on how much easier it is to use.
Erica Payne PHR SHRM-CP | TrustRadius Reviewer

TriNet

When Astrolabe was founded we used Gusto. They have a slick portal and they are significantly cheaper than TriNet (order of magnitude or more). Unfortunately, Gusto does not provide small companies (less than 5 employees) with benefits or any concrete HR services other than payroll, which dictated our switch.
El-ad David Amir | TrustRadius Reviewer

Scalability

Netchex

No score
No answers yet
No answers on this topic

TriNet

TriNet 4.4
Based on 8 answers
For the size of our company, Trinet is perfect.
Nick Sucan | TrustRadius Reviewer

Return on Investment

Netchex

  • The time saving within the hiring and onboarding process is almost incalculable. We save so much time because we don't have to send out various emails, keep up with people on their tasks, and manually move them through the process.
  • We have also benefitted from being able to create our own reports and really being able to tailor them to our very specific needs.
Anonymous | TrustRadius Reviewer

TriNet

  • TriNet has allowed us to stay within budget and streamline our payroll and benefits to one primary vendor.
  • TriNet has caused frustration in not being able to have all our information in one place (no ability to upload data) and costs are high for ancillary services (AAP for example).
  • TriNet has given us access back to Jackson Lewis, a trusted resource for Employment Law.
Deborah Klein | TrustRadius Reviewer

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