3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 3 reviews and ratings
TriNet
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
865 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 865 reviews and ratings
Likelihood to Recommend
Netchex
I think Netchex is great for a small to mid-sized business where employee turnover is low. The most time-consuming and frustrating parts of Netchex are also associated with the number of employees I have to add/delete from the system each season.
Human Resources/Staffing Director
Avid4 AdventureRecreational Facilities & Services, 501-1000 employees
TriNet
TriNet has allowed our HR team the time to focus on real employee issues, rather than being bogged down with processing paper time-off forms or payroll entries. TriNet does an amazing job of keeping us informed of new laws and regulations that affect payroll and training - such a great resource and partner who we can truly rely on!
Director of Operations
Konnect AgencyPublic Relations & Communications, 11-50 employees
Feature Rating Comparison
Human Resource Management
Netchex
—
TriNet
8.0
Employee demographic data
Netchex
—
TriNet
8.5
Employment history
Netchex
—
TriNet
8.5
Job profiles and administration
Netchex
—
TriNet
8.2
Workflow for transfers, promotions, pay raises, etc.
Netchex
—
TriNet
8.1
Organizational charting
Netchex
—
TriNet
7.3
Organization and location management
Netchex
—
TriNet
7.5
Compliance data (COBRA, OSHA, etc.)
Netchex
—
TriNet
8.1
Payroll Management
Netchex
—
TriNet
8.5
Pay calculation
Netchex
—
TriNet
8.8
Support for external payroll vendors
Netchex
—
TriNet
8.0
Off-cycle/On-Demand payment
Netchex
—
TriNet
8.3
Benefit plan administration
Netchex
—
TriNet
8.7
Direct deposit files
Netchex
—
TriNet
9.2
Salary revision and increment management
Netchex
—
TriNet
8.9
Reimbursement management
Netchex
—
TriNet
7.9
Leave and Attendance Management
Netchex
—
TriNet
8.2
Approval workflow
Netchex
—
TriNet
8.1
Balance details
Netchex
—
TriNet
8.3
Annual carry-forward and encashment
Netchex
—
TriNet
8.1
Employee Self Service
Netchex
—
TriNet
8.6
View and generate pay and benefit information
Netchex
—
TriNet
8.9
Update personal information
Netchex
—
TriNet
8.9
View company policy documentation
Netchex
—
TriNet
8.4
Employee recognition
Netchex
—
TriNet
8.3
View job history
Netchex
—
TriNet
8.3
Asset Management
Netchex
—
TriNet
1.0
Tracking of all physical assets
Netchex
—
TriNet
1.0
HR Reporting
Netchex
—
TriNet
7.2
Report builder
Netchex
—
TriNet
7.3
Pre-built reports
Netchex
—
TriNet
7.6
Ability to combine HR data with external data
Netchex
—
TriNet
6.9
Onboarding
Netchex
—
TriNet
8.6
New hire portal
Netchex
—
TriNet
8.5
Manager tracking tools
Netchex
—
TriNet
8.6
Performance and Goals
Netchex
—
TriNet
8.3
Corporate goal setting
Netchex
—
TriNet
8.4
Individual goal setting
Netchex
—
TriNet
8.5
Line-of sight-visibility
Netchex
—
TriNet
8.1
Performance tracking
Netchex
—
TriNet
8.4
Performance Management
Netchex
—
TriNet
6.6
Performance plans
Netchex
—
TriNet
6.2
Performance improvement plans
Netchex
—
TriNet
6.5
Review status tracking
Netchex
—
TriNet
7.2
Review reminders
Netchex
—
TriNet
5.8
Multiple review frequency
Netchex
—
TriNet
7.2
Succession Planning
Netchex
—
TriNet
7.2
Candidate ranking
Netchex
—
TriNet
8.2
Candidate search
Netchex
—
TriNet
6.5
Candidate development
Netchex
—
TriNet
6.8
Recruiting / ATS
Netchex
—
TriNet
7.1
Job Requisition Management
Netchex
—
TriNet
6.9
Company Website Posting
Netchex
—
TriNet
5.5
Publish to Social Media
Netchex
—
TriNet
6.8
Job Search Site Posting
Netchex
—
TriNet
6.9
Duplicate Candidate Prevention
Netchex
—
TriNet
9.1
Applicant Tracking
Netchex
—
TriNet
7.3
Notifications and Alerts
Netchex
—
TriNet
7.3
Pros
Netchex
- Processing payrolls is easy and convenient. This web based product makes it easy to access and key in payroll data anytime.
- Customer service is top notch! The whole team goes above and beyond to make sure I have the tools I need each day and answers to questions as they arise.
- Netchex connects our HR department to our employees beautifully. We can easily direct them to data in their Netchex profile that they may need. We can also post news, articles and documents for them to easily access from their dashboard.
Payroll Coordinator
Merchants FoodserviceFood & Beverages, 501-1000 employees
TriNet
- Communication. the quality of Human Capital within the TriNet family.
- Providing current and applicable HR and market information to businesses in many different industries.
- Reporting information and availability of data that help to analyze all aspects of HR related issues and costs.
COO
VGas, LLCOil & Energy, 11-50 employees
Cons
Netchex
- One step in the login process needs to be corrected
- The non-working aspect of the login process is easily bypassed, so it doesn't prevent you from gaining access

Verified User
Manager in Information Technology
Retail Company, 51-200 employeesTriNet
- Auto-generated notifications from the various HR regulatory and enrollment/administrative requirements and updates are frankly impossible to understand. These need to be written in plain English with clear instructions on what exact next steps need to be taken.
- They also need to be tailored to the right recipients. i.e. many do not apply to companies with less than XX number of employees. The TriNet system should determine that and not send me urgent "must dos" that aren't applicable to me.
- While I really appreciate having a dedicated HR representative assigned to help me with any payroll, benefits or HR activities, it would be better if that person was trained in the full range and able to take the initiative to walk me through / assist with new activities as are periodically needed to perform. Basically I'm looking for the care and attention I received being onboarded whenever a new function is required (or I have a problem). One major thing I look for in outsourcing this function is a vast reduction in the amount of time I have to spend on it. If I have to research and talk to all sorts of different departments, this does not save me time.
- The web interface of the TriNet online application is very difficult and cumbersome for: Simply approving/entering Time Off requests; Viewing my invoices and other "reports"; and we won't even talk about Annual Enrollment setup - that was a nightmare!
CEO (Chief Executive Officer)
MSP IT PartnersInformation Technology and Services, 1-10 employees
Likelihood to Renew
Netchex
No score
No answers yet
No answers on this topic
TriNet
TriNet 8.7
Based on 31 answers
The only reason this is not a 10 is that the PEO market is very competitive and as the President of the company I feel obligated to listen to other options. That being said, it will be very difficult for anyone to unseat TriNet as I ma veery pleased with them
President
Smith AssociatesDefense & Space, 11-50 employees
Usability
Netchex
No score
No answers yet
No answers on this topic
TriNet
TriNet 8.2
Based on 423 answers
TriNet offers an excellent portal for both employers and employees. As the former, I used it to survey my payroll, institute benefits, and other HR policies, and generate reports (such as SBA reports). As an employee, it seamlessly took me through the benefits enrollment process, generation of W-2, and other common HR tasks.
CEO (Chief Executive Officer)
Astrolabe Diagnostics, Inc.Information Services, 1-10 employees
Support Rating
Netchex
Netchex 9.0
Based on 1 answer
The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.
Human Resources/Staffing Director
Avid4 AdventureRecreational Facilities & Services, 501-1000 employees
TriNet
TriNet 8.3
Based on 975 answers
Although there is the usual turnover of staff at Trinet assigned to us, we have always been kept well informed about any changes and the staff has always been extremely responsive and helpful. The combination of a telephone helpline for our employees and a Trinet single point of contact makes the process very smooth and I have never had any issues getting my questions and issues resolved quickly.
CEO
Conduant Corp.Computer Hardware, 1-10 employees
Implementation Rating
Netchex
No score
No answers yet
No answers on this topic
TriNet
TriNet 7.5
Based on 39 answers
Someone familiar with benefits and human resources should be in charge of the implementation. It is a human resource platform.
Director of Finance
Texas Nursery and Landscape AssociationNon-Profit Organization Management, 11-50 employees
Alternatives Considered
Netchex
Reporting features available in Netchex far exceed those we were able to get from optimum. Customer service from Netchex is light years ahead of the competition!!
Payroll Coordinator
Merchants FoodserviceFood & Beverages, 501-1000 employees
TriNet
With ADP and Paychex, at the time, it was a big sell and very little action. It has been a long time since we've used either of those companies, but we have been happy with the progression of our relationship with TriNet and don't intend on changing that any time soon.
VP People
TrōvComputer Software, 51-200 employees
Return on Investment
Netchex
- It's fully automated for online processing
- It allows us to process payroll without having to hire additional personnel, thus saving us money.

Verified User
Manager in Information Technology
Retail Company, 51-200 employeesTriNet
- It has greatly reduced the time I spend processing payroll, onboarding and off boarding employees and takes care of all of the compliance and tax information that I wouldn't even know how to do.
- We offer an extremely competitive benefits package to our employee's thanks to TriNet.
- It's simple to get your W2 online each year, instead of waiting for it to come in the mail or wondering if you have the wrong address on file with a former employee.
Finance Manager at censhare US Inc.
censhareComputer Software, 11-50 employees
Pricing Details
Netchex
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
TriNet
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No