Netchex vs TriNet

• Processing payrolls is easy and convenient. This web based product makes it easy to access and key in payroll data anytime.
• Customer service is top notch! The whole team goes above and beyond to make sure I have the tools I need each day and answers to questions as they arise.
• Netchex connects our HR department to our employees beautifully. We can easily direct them to data in their Netchex profile that they may need. We can also post news, articles and documents for them to easily access from their dashboard.

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• Communication. the quality of Human Capital within the TriNet family.
• Providing current and applicable HR and market information to businesses in many different industries.
• Reporting information and availability of data that help to analyze all aspects of HR related issues and costs.

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• One step in the login process needs to be corrected
• The non-working aspect of the login process is easily bypassed, so it doesn't prevent you from gaining access

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• Auto-generated notifications from the various HR regulatory and enrollment/administrative requirements and updates are frankly impossible to understand. These need to be written in plain English with clear instructions on what exact next steps need to be taken.
• They also need to be tailored to the right recipients. i.e. many do not apply to companies with less than XX number of employees. The TriNet system should determine that and not send me urgent "must dos" that aren't applicable to me.
• While I really appreciate having a dedicated HR representative assigned to help me with any payroll, benefits or HR activities, it would be better if that person was trained in the full range and able to take the initiative to walk me through / assist with new activities as are periodically needed to perform. Basically I'm looking for the care and attention I received being onboarded whenever a new function is required (or I have a problem). One major thing I look for in outsourcing this function is a vast reduction in the amount of time I have to spend on it. If I have to research and talk to all sorts of different departments, this does not save me time.
• The web interface of the TriNet online application is very difficult and cumbersome for: Simply approving/entering Time Off requests; Viewing my invoices and other "reports"; and we won't even talk about Annual Enrollment setup - that was a nightmare!

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• It's fully automated for online processing
• It allows us to process payroll without having to hire additional personnel, thus saving us money.

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• It has greatly reduced the time I spend processing payroll, onboarding and off boarding employees and takes care of all of the compliance and tax information that I wouldn't even know how to do.
• We offer an extremely competitive benefits package to our employee's thanks to TriNet.
• It's simple to get your W2 online each year, instead of waiting for it to come in the mail or wondering if you have the wrong address on file with a former employee.

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