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Score 7.4 out of 100

UKG Pro

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Score 8.5 out of 100

Likelihood to Recommend

NetSuite ERP

Cloud computing, in my opinion, is the future. Just like we pay for electricity as we use it, and do not have our own power generation plants, I believe the future of enterprise computing is a pay-as-you-use service. And other companies agree (Sage Intacct, SAP Business One, Microsoft Dynamics 365). NetSuite has been doing it since 1998. They clearly have a leg-up over all of these other companies.Perhaps a highly specialized organization with lots of custom software might not be a good fit. Customization of the platform is robust to an extend and there are many tools available for customization. However, native support for common languages like Python do not exist and the back-end totally customizable JavaScript platform does require some advanced skills. In fairness, we have not encountered a situation yet that the standard cloud customization tools were unable to solve so for us, this description is a problem we just don't have.
Mitchel Laman | TrustRadius Reviewer

UKG Pro

We use secondary jobs for many of our employees. I wish there was a way to track the effective dates for rate changes on secondary jobs in the job history. Many of our employees work multiple jobs in different programs across our organization and get paid different rates. When these rates change we have no way to track this in UKG with effective dates. We also have issues when an employee is rehired, the secondary jobs does not update with the new effective date and rates that are set for these jobs.
Victoria Tourangeau | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

NetSuite ERP
7.6
UKG Pro
8.2
Pay calculation
NetSuite ERP
6.8
UKG Pro
8.5
Benefit plan administration
NetSuite ERP
7.2
UKG Pro
8.0
Direct deposit files
NetSuite ERP
7.5
UKG Pro
9.0
Salary revision and increment management
NetSuite ERP
8.9
UKG Pro
8.2
Reimbursement management
NetSuite ERP
7.8
UKG Pro
8.1
Support for external payroll vendors
NetSuite ERP
UKG Pro
7.7
Off-cycle/On-Demand payment
NetSuite ERP
UKG Pro
7.8

Customization

NetSuite ERP
7.2
UKG Pro
API for custom integration
NetSuite ERP
7.1
UKG Pro
Plug-ins
NetSuite ERP
7.3
UKG Pro

Security

NetSuite ERP
7.9
UKG Pro
Single sign-on capability
NetSuite ERP
8.1
UKG Pro
Role-based user permissions
NetSuite ERP
7.7
UKG Pro

Reporting & Analytics

NetSuite ERP
7.5
UKG Pro
Dashboards
NetSuite ERP
7.8
UKG Pro
Standard reports
NetSuite ERP
7.6
UKG Pro
Custom reports
NetSuite ERP
6.9
UKG Pro

General Ledger and Configurable Accounting

NetSuite ERP
7.2
UKG Pro
Accounts payable
NetSuite ERP
7.8
UKG Pro
Accounts receivable
NetSuite ERP
8.2
UKG Pro
Global Financial Support
NetSuite ERP
7.7
UKG Pro
Primary and Secondary Ledgers
NetSuite ERP
8.1
UKG Pro
Intercompany Accounting
NetSuite ERP
7.7
UKG Pro
Localizations
NetSuite ERP
8.3
UKG Pro
Journals and Reconciliations
NetSuite ERP
7.7
UKG Pro
Enterprise Accounting
NetSuite ERP
8.0
UKG Pro
Configurable Accounting
NetSuite ERP
8.0
UKG Pro
Centralized Rules Framework
NetSuite ERP
7.7
UKG Pro
Standardized Processes
NetSuite ERP
7.8
UKG Pro

Inventory Management

NetSuite ERP
6.8
UKG Pro
Inventory tracking
NetSuite ERP
6.7
UKG Pro
Automatic reordering
NetSuite ERP
7.0
UKG Pro
Location management
NetSuite ERP
7.2
UKG Pro
Manufacturing module
NetSuite ERP
6.5
UKG Pro

Order Management

NetSuite ERP
7.6
UKG Pro
Pricing
NetSuite ERP
8.0
UKG Pro
Order entry
NetSuite ERP
7.6
UKG Pro
Credit card processing
NetSuite ERP
7.0
UKG Pro
Cost of goods sold
NetSuite ERP
8.1
UKG Pro
Order Orchestration
NetSuite ERP
7.7
UKG Pro
End-to-end order visibility
NetSuite ERP
7.6
UKG Pro
Order exception Resolution
NetSuite ERP
7.0
UKG Pro

Subledger and Financial Process

NetSuite ERP
7.4
UKG Pro
Automated Invoice Processing
NetSuite ERP
7.5
UKG Pro
Shared Services Payments
NetSuite ERP
7.6
UKG Pro
Billings Management
NetSuite ERP
7.6
UKG Pro
Customer Receipt Applications
NetSuite ERP
7.5
UKG Pro
Customer Collections
NetSuite ERP
7.8
UKG Pro
Revenue Recognition
NetSuite ERP
7.6
UKG Pro
Cash Management
NetSuite ERP
7.5
UKG Pro
Asset Management
NetSuite ERP
7.0
UKG Pro
Travel & Expense Management
NetSuite ERP
7.4
UKG Pro
Budgetary Control & Encumbrance Accounting
NetSuite ERP
7.1
UKG Pro
Period Close
NetSuite ERP
7.7
UKG Pro
Transactions Tax
NetSuite ERP
7.5
UKG Pro
Subledger Reconciliations
NetSuite ERP
7.3
UKG Pro
3rd Party Accounting Systems
NetSuite ERP
7.1
UKG Pro

Project Financial Management

NetSuite ERP
7.3
UKG Pro
Budgeting and Forecasting
NetSuite ERP
6.8
UKG Pro
Project Costing
NetSuite ERP
6.8
UKG Pro
Cost Capture
NetSuite ERP
7.0
UKG Pro
Capital Project Management
NetSuite ERP
8.2
UKG Pro
Customer Invoicing
NetSuite ERP
7.6
UKG Pro
Customer Contract Compliance
NetSuite ERP
7.8
UKG Pro
Project Revenue Recognition
NetSuite ERP
6.9
UKG Pro
Project Financial Performance Analysis
NetSuite ERP
7.4
UKG Pro
Project Financials Dashboard
NetSuite ERP
7.5
UKG Pro
Real-time Financial Reporting
NetSuite ERP
7.4
UKG Pro
Embedded Business Intelligence
NetSuite ERP
7.2
UKG Pro
Project Planning Collaboration
NetSuite ERP
6.6
UKG Pro

Project Execution Management

NetSuite ERP
7.5
UKG Pro
Project Planning and Scheduling
NetSuite ERP
6.8
UKG Pro
Project Manager Dashboard
NetSuite ERP
6.9
UKG Pro
Resource Manager Dashboard
NetSuite ERP
7.2
UKG Pro
Task Insight for Project Managers
NetSuite ERP
7.7
UKG Pro
Project Manager Mobile Functionality
NetSuite ERP
7.5
UKG Pro
Team Member Task Collaboration
NetSuite ERP
7.4
UKG Pro
Team Member Mobile Functionality
NetSuite ERP
7.3
UKG Pro
Project Candidate Search
NetSuite ERP
7.7
UKG Pro
Project Candidate Comparison and Analysis
NetSuite ERP
7.7
UKG Pro
Defineable Resource Pools
NetSuite ERP
8.3
UKG Pro
Defineable Resource Pools
NetSuite ERP
8.1
UKG Pro
Talent Profiles
NetSuite ERP
7.1
UKG Pro
Real-Time Project Reporting
NetSuite ERP
8.1
UKG Pro
Absence Management
NetSuite ERP
7.6
UKG Pro
Product Lifecycle Management
NetSuite ERP
7.8
UKG Pro

Grants Management

NetSuite ERP
7.5
UKG Pro
Award Lifecycle Management
NetSuite ERP
7.1
UKG Pro
Spending Control
NetSuite ERP
7.4
UKG Pro
Indirect Cost Management
NetSuite ERP
8.1
UKG Pro
Billing
NetSuite ERP
7.4
UKG Pro

Procurement

NetSuite ERP
7.7
UKG Pro
Sourcing Team Collaboration
NetSuite ERP
7.3
UKG Pro
Sourcing Analysis
NetSuite ERP
6.2
UKG Pro
Bids Analyzed and Compared
NetSuite ERP
7.6
UKG Pro
Catalog Shopping E-Commerce for Employees
NetSuite ERP
7.1
UKG Pro
Contract Authoring
NetSuite ERP
7.3
UKG Pro
Contract Compliance Management
NetSuite ERP
7.9
UKG Pro
Contract History
NetSuite ERP
8.1
UKG Pro
Contract Renewal Automation
NetSuite ERP
8.4
UKG Pro
Contract Repository
NetSuite ERP
7.9
UKG Pro
Contract Standardization and Enforcement
NetSuite ERP
7.9
UKG Pro
Electronic Signatures
NetSuite ERP
8.3
UKG Pro
Invoice Automated Matching
NetSuite ERP
7.5
UKG Pro
Purchasing Risk and Compliance Management
NetSuite ERP
7.4
UKG Pro
Requisitions-to-Purchase Orders Integrated
NetSuite ERP
7.9
UKG Pro
Spend Compliance Management
NetSuite ERP
7.6
UKG Pro
Supplier Assessment
NetSuite ERP
8.3
UKG Pro
Supplier Communication and Collaboration
NetSuite ERP
8.0
UKG Pro
Supplier Management
NetSuite ERP
8.3
UKG Pro
Supplier Portal
NetSuite ERP
7.8
UKG Pro

Risk Management

NetSuite ERP
7.9
UKG Pro
Risk Repository
NetSuite ERP
7.3
UKG Pro
Control Management
NetSuite ERP
7.6
UKG Pro
Control Mapping
NetSuite ERP
7.8
UKG Pro
Control Efficiency Assessments
NetSuite ERP
7.8
UKG Pro
Automated Control Assessments
NetSuite ERP
8.1
UKG Pro
Assessment Capture
NetSuite ERP
8.5
UKG Pro
Issue Detection
NetSuite ERP
8.0
UKG Pro
Automatic Notification
NetSuite ERP
8.0
UKG Pro
Remediation and Certification
NetSuite ERP
7.8
UKG Pro

Logistics

NetSuite ERP
6.9
UKG Pro
Transportation Planning and Optimization
NetSuite ERP
6.4
UKG Pro
Transportation Sourcing Management
NetSuite ERP
7.0
UKG Pro
Transportation Process Integration
NetSuite ERP
7.4
UKG Pro
Transportation Execution Management
NetSuite ERP
6.9
UKG Pro
Freight Payment Automation
NetSuite ERP
6.9
UKG Pro
Trade Management
NetSuite ERP
6.4
UKG Pro
Trade Regulatory Compliance Management
NetSuite ERP
7.8
UKG Pro
Customs Entry Management
NetSuite ERP
6.9
UKG Pro
Customs Document Management
NetSuite ERP
6.6
UKG Pro
Customs Document Collaboration
NetSuite ERP
6.7
UKG Pro
Fulfillment Management
NetSuite ERP
7.3
UKG Pro
Inventory Visibility
NetSuite ERP
7.1
UKG Pro
Warehouse Workforce Management
NetSuite ERP
6.5
UKG Pro

Manufacturing

NetSuite ERP
6.3
UKG Pro
Production Process Design
NetSuite ERP
6.8
UKG Pro
Supply Chain Business Flows
NetSuite ERP
6.0
UKG Pro
Production Management
NetSuite ERP
6.0
UKG Pro
Contracted Manufacturing Management
NetSuite ERP
6.0
UKG Pro
Configuration Management
NetSuite ERP
6.9
UKG Pro
Work Definition
NetSuite ERP
6.1
UKG Pro
Work Execution
NetSuite ERP
6.0
UKG Pro
Advanced Fulfillment
NetSuite ERP
6.6
UKG Pro
Manufacturing Costs
NetSuite ERP
6.2
UKG Pro

Supply Chain

NetSuite ERP
7.0
UKG Pro
Forecasting
NetSuite ERP
7.0
UKG Pro
Inventory Planning
NetSuite ERP
6.7
UKG Pro
Multi-tier Supply Chain Planning
NetSuite ERP
7.3
UKG Pro
Performance Monitoring
NetSuite ERP
7.0
UKG Pro

Product Lifecycle Management

NetSuite ERP
6.8
UKG Pro
Ideation Management
NetSuite ERP
6.7
UKG Pro
Requirements Management
NetSuite ERP
7.2
UKG Pro
Proposal Management
NetSuite ERP
5.9
UKG Pro
Innovation Portfolio Management
NetSuite ERP
6.8
UKG Pro
Product Master Data Management
NetSuite ERP
6.8
UKG Pro
Vendor Portal
NetSuite ERP
7.1
UKG Pro
Project Portfolio Management
NetSuite ERP
7.0
UKG Pro

Human Resource Management

NetSuite ERP
UKG Pro
7.9
Employee demographic data
NetSuite ERP
UKG Pro
8.6
Employment history
NetSuite ERP
UKG Pro
7.7
Job profiles and administration
NetSuite ERP
UKG Pro
8.3
Workflow for transfers, promotions, pay raises, etc.
NetSuite ERP
UKG Pro
7.9
Organizational charting
NetSuite ERP
UKG Pro
7.1
Organization and location management
NetSuite ERP
UKG Pro
8.0
Compliance data (COBRA, OSHA, etc.)
NetSuite ERP
UKG Pro
7.7

Leave and Attendance Management

NetSuite ERP
UKG Pro
7.4
Approval workflow
NetSuite ERP
UKG Pro
7.6
Balance details
NetSuite ERP
UKG Pro
7.6
Annual carry-forward and encashment
NetSuite ERP
UKG Pro
7.1

Employee Self Service

NetSuite ERP
UKG Pro
8.3
View and generate pay and benefit information
NetSuite ERP
UKG Pro
8.7
Update personal information
NetSuite ERP
UKG Pro
8.9
View company policy documentation
NetSuite ERP
UKG Pro
8.1
Employee recognition
NetSuite ERP
UKG Pro
7.5
View job history
NetSuite ERP
UKG Pro
8.4

Asset Management

NetSuite ERP
UKG Pro
6.1
Tracking of all physical assets
NetSuite ERP
UKG Pro
6.1

HR Reporting

NetSuite ERP
UKG Pro
7.4
Report builder
NetSuite ERP
UKG Pro
7.6
Pre-built reports
NetSuite ERP
UKG Pro
7.6
Ability to combine HR data with external data
NetSuite ERP
UKG Pro
7.0

Onboarding

NetSuite ERP
UKG Pro
8.5
New hire portal
NetSuite ERP
UKG Pro
8.6
Manager tracking tools
NetSuite ERP
UKG Pro
8.3

Performance and Goals

NetSuite ERP
UKG Pro
7.4
Corporate goal setting
NetSuite ERP
UKG Pro
7.2
Individual goal setting
NetSuite ERP
UKG Pro
7.7
Line-of sight-visibility
NetSuite ERP
UKG Pro
7.0
Performance tracking
NetSuite ERP
UKG Pro
7.6

Performance Management

NetSuite ERP
UKG Pro
7.5
Performance plans
NetSuite ERP
UKG Pro
7.5
Performance improvement plans
NetSuite ERP
UKG Pro
7.2
Review status tracking
NetSuite ERP
UKG Pro
8.0
Review reminders
NetSuite ERP
UKG Pro
7.3
Multiple review frequency
NetSuite ERP
UKG Pro
7.6

Succession Planning

NetSuite ERP
UKG Pro
7.0
Create succession plans/pools
NetSuite ERP
UKG Pro
6.8
Candidate ranking
NetSuite ERP
UKG Pro
7.3
Candidate search
NetSuite ERP
UKG Pro
7.2
Candidate development
NetSuite ERP
UKG Pro
6.8

Recruiting / ATS

NetSuite ERP
UKG Pro
7.7
Job Requisition Management
NetSuite ERP
UKG Pro
7.7
Company Website Posting
NetSuite ERP
UKG Pro
8.4
Publish to Social Media
NetSuite ERP
UKG Pro
7.5
Job Search Site Posting
NetSuite ERP
UKG Pro
7.8
Duplicate Candidate Prevention
NetSuite ERP
UKG Pro
6.7
Applicant Tracking
NetSuite ERP
UKG Pro
7.9
Notifications and Alerts
NetSuite ERP
UKG Pro
7.5

Pros

NetSuite ERP

  • Custom records, fields and forms
  • Workflow automation
  • Mass updates and CSV imports making data management easy
  • Suitescript offers powerful ways to customize
  • Many modules available to a wide variety of business
  • Several bundles available that integrate with other services or add functionality to NetSuite
Anonymous | TrustRadius Reviewer

UKG Pro

  • Reports: Easy to create, store and run for managers.
  • Employee Data: Easy for employees to make updates to personal information and to find applicable data relevant to them.
  • Benefits management: Easy open enrollment features, data feeds with benefit carriers run smoothly, ease of use for employees to see what benefits they currently have.
Bobbi Wilson | TrustRadius Reviewer

Cons

NetSuite ERP

  • NetSuite does have great customization capabilities, however, this can also make it difficult to track and maintain custom workflows and scripts as business needs change, especially with different subsidiaries having different process requirements. Essentially, the more you customize the system, the more you need to maintain documentation for reference.
  • NetSuite has a fantastic reporting tool called a "Saved Search." For financial and other similar reports, you must use the NetSuite "Report" feature. This reporting feature is not as flexible as the Saved Search and I have found that certain reports cannot be customized as required using the "Report" feature.
  • The Project Management module still has some work to go before it is flexible enough for companies to use NetSuite for their own customized processes. The module is fairly inflexible, and at a previous company we had around 10-15 enhancement requests alone relating to this module.
Sonny Spencer, ACA | TrustRadius Reviewer

UKG Pro

  • Taxes - I have struggled in this area from the beginning. Even though I do see improvements over the last two years, there is still room for improvement. Locating QVR and receiving multiple emails when it is ready. Look forward to the fall 2021 release on payment services.
  • Cases opened are sometimes not addressed as quickly as I would like to see. Again, this could be related to a lot of my cases are about tax errors, or notices from agencies.
  • BI reports - I used to be able to search and find the reports I want to run, now they do not seem to show up in the search tool. Making more difficult to locate.
Cristal Eads | TrustRadius Reviewer

Likelihood to Renew

NetSuite ERP

NetSuite ERP 8.0
Based on 22 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Billy Barker | TrustRadius Reviewer

UKG Pro

UKG Pro 9.3
Based on 183 answers
We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
Bailey Thomas | TrustRadius Reviewer

Usability

NetSuite ERP

NetSuite ERP 9.0
Based on 11 answers
Through creation of various dashboards and KPIs the user does not really need to get very technically involved. They simply need to understand how to fill out a form, and through proper workflow creations they can be alerted when it is time to provide the necessary information or perform a necessary action to complete the next phase of the business process.
Felix Garbuz | TrustRadius Reviewer

UKG Pro

UKG Pro 8.7
Based on 104 answers
Ultipro is by far the very best HCM solution that I've used, and I don't mind acting as a point of contact to anyone that might be interested in hearing from an actual user about my experiences with the suite. Ultipro can pretty much handle anything that you throw at it, while ensuring that what you throw at it is compliant with federal and state regulations. It really is quite simple to use and only gets easier to use the more you use it obviously. I would encourage anyone that is having issues with the suite to partner with their customer success manager to tackle anything that is at any point problematic.
Juan Osegueda | TrustRadius Reviewer

Reliability and Availability

NetSuite ERP

NetSuite ERP 9.4
Based on 26 answers
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
Anonymous | TrustRadius Reviewer

UKG Pro

UKG Pro 9.0
Based on 123 answers
In the 3+ years that we've been live in UltiPro, I believe the core HR/Payroll module went down one time. I don't recall how long it was down for, possibly an hour or two, but thankfully it was not during a payroll week for us so it did not impact us significantly. Other than that, there are some minor outages every once in a while with the Recruiting application, but the communication when those outages occur is very good so you always get status updates.
Jack Klott, SHRM-SCP | TrustRadius Reviewer

Performance

NetSuite ERP

NetSuite ERP 7.7
Based on 24 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Pamela Roberts | TrustRadius Reviewer

UKG Pro

UKG Pro 8.3
Based on 454 answers
Pages usually load quickly, once in a while there's an intermittent connectivity issue, but an email notification is sent and it's resolved quickly. Reports complete in a timely manner, even if leveraging the UKG support team to build. Haven't noticed any other integrations being slowed down. We do consistently have reports in the queue to build, and that is why we still have to do [a] double entry with our legacy system until they are replaced.
Megan Miller | TrustRadius Reviewer

Support Rating

NetSuite ERP

NetSuite ERP 1.0
Based on 20 answers
In my opinion, the best place to go to answer your NetSuite functionality questions is their Online Help. It is excellent. For true support questions, NetSuite offers a Knowledgebase to its customers. Also, for ERP, NetSuite has licensed accountants that provide support. With any support organization, you must be thorough in describing your issue though.

NetSuite has several different support levels - http://www.netsuite.com/portal/services/support_main.shtml
Rob Gottschalk | TrustRadius Reviewer

UKG Pro

UKG Pro 7.6
Based on 758 answers
As I've stated earlier, the support I receive from UKG Pro is world class. I've worked with other vendors in the past, and they simply don't compare. I have had the pleasure of working with, and getting to know, several "Ulti-Peeps" over the years. I've also worked with great ERM's as well!
Joy Driscoll | TrustRadius Reviewer

In-Person Training

NetSuite ERP

NetSuite ERP 7.3
Based on 2 answers
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
Anonymous | TrustRadius Reviewer

UKG Pro

UKG Pro 9.2
Based on 81 answers
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
Rachel Russ | TrustRadius Reviewer

Online Training

NetSuite ERP

NetSuite ERP 8.0
Based on 7 answers
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
Anonymous | TrustRadius Reviewer

UKG Pro

UKG Pro 7.8
Based on 189 answers
I love that it's free and flexible. Some of it could have a little more hands-on and have trainers that can answer different scenarios. If the trainer has not been a user, they may not always be able to relate. In most cases they do a great job at answering questions.
Judy Frank | TrustRadius Reviewer

Implementation Rating

NetSuite ERP

NetSuite ERP 7.3
Based on 18 answers
Implementation was fine but could have gone quicker.

NetSuite provided me a implementation guide who I did not think was very knowledgeable.

I recommend that you make sure the organization knows how they are going to use the software and come up with an implementation plan before importing all of the data.
Anonymous | TrustRadius Reviewer

UKG Pro

UKG Pro 7.7
Based on 147 answers
UltiPro made it very easy to implement. I implemented UltiPro on my own (as we were short-handed), in addition to my other duties, and was able to stay on track with our original implementation timeline. The process is laid out in a very detailed method. This was by far the most thorough and easiest implementation that I have been through
Staci Drilling,SPHR, SHRM-SCP | TrustRadius Reviewer

Alternatives Considered

NetSuite ERP

I have used simple accounting systems like QuickBooks, and I have used huge outdated systems like SAP. NetSuite is far superior to both of them. I wouldn't say its better than QuickBooks but maybe just for a different audience. QuickBooks is really for small companies. SAP, however, at least the implementation I used, was barely usable and effectively hid the data we needed from us because it was nearly impossible to pull from the system even with dedicated staff to help.
Chris Snelling, CFA | TrustRadius Reviewer

UKG Pro

UKG has excellent customer service and is a comprehensive tool that is easy for the end-users and admins. From the administrative side, it is less clunky and does not need a bunch of add-ons to get the job done the way you need it because it is built into the platform.
Sarah Cooper Truchard | TrustRadius Reviewer

Scalability

NetSuite ERP

NetSuite ERP 8.4
Based on 5 answers
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
Aaron Kleinhandler | TrustRadius Reviewer

UKG Pro

UKG Pro 9.1
Based on 82 answers
Ultipro has great scalability overall. The core functionality of Ultipro allows for easy replication, while also providing room for customization that is often required during acquisitions/additions of new business units. The only drawback in scalability, is that by design, Ultipro requires knowledgeable end users and internal resources to execute. Although Ultipro provides immense support and service to its customers in all organizational phases, without the proper internal development, scalability could be hampered. At the same time, this is what I personally love about the product; the ability to work within a DIY environment during expansion while still having access to subject matter experts when needed.
Daniel Eagen, PHR | TrustRadius Reviewer

Return on Investment

NetSuite ERP

  • Stress levels WAY down since dumping our previous Billing system and installing SuiteBilling. The ease of navigating, viewing data in sensible places, reporting and having more data in one place has made many of my users use words like "amazing" and "what a relief." Don't underestimate worker stress and enjoyment of their tool.
  • Fewer vendors and products to manage and to integrate. I oversee 10+ financially-related applications and their vendors. Dealing with the nuances of the contracts, the products and the people with whom I must deal (sales, support, product management) adds a lot of time and complexity. It also reduces the challenge of my SOX-related efforts.
  • Auditors and those of us supporting SOX-related efforts LOVE NetSuite, especially compared to other systems. The controls and auditing available are indispensable, whether it's to keep us accountable to ourselves or to the auditors.
Joshua Henke | TrustRadius Reviewer

UKG Pro

  • From a cost/time perspective, it has allowed our small HR department of 10 to manage all HR functions for the entire organization without adding additional staff. We can work more efficiently using the same tool and manage all HR activities through the UKG Pro platform.
  • Streamline different department functions: payroll, HR, employee communications all through one tool.
  • Positive impact with more employees working from home, supervisors ability to approve/deny schedule requests through time management in and outside of the office has been beneficial to approve and accommodate employee schedule changes.
Theresa Amaturo | TrustRadius Reviewer

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Pricing Details

NetSuite ERP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

NetSuite ERP Editions & Modules

Edition
Base License$9991
Access Cost$992
  1. per month
  2. per user per month
Additional Pricing Details

UKG Pro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

UKG Pro Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

NetSuite ERP
6.5
UKG Pro
8.6

Likelihood to Renew

NetSuite ERP
8.0
UKG Pro
9.3

Usability

NetSuite ERP
9.0
UKG Pro
8.7

Reliability and Availability

NetSuite ERP
9.4
UKG Pro
9.0

Performance

NetSuite ERP
7.7
UKG Pro
8.3

Support Rating

NetSuite ERP
1.0
UKG Pro
7.6

In-Person Training

NetSuite ERP
7.3
UKG Pro
9.2

Online Training

NetSuite ERP
8.0
UKG Pro
7.8

Implementation Rating

NetSuite ERP
7.3
UKG Pro
7.7

Scalability

NetSuite ERP
8.4
UKG Pro
9.1

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