NetSuite ERP vs. UKG Pro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NetSuite ERP
Score 8.0 out of 10
N/A
NetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.N/A
UKG Pro
Score 8.1 out of 10
N/A
UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.N/A
Pricing
NetSuite ERPUKG Pro
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NetSuite ERPUKG Pro
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsUsers subscribe to NetSuite for an annual license fee. The license is made up of three main components: core platform, optional modules and the number of users. There is also a one-time implementation fee for initial setup. New modules and users and can be added as a business grows.
More Pricing Information
Community Pulse
NetSuite ERPUKG Pro
Considered Both Products
NetSuite ERP
Chose NetSuite ERP
NetSuite ERP it probably the best of the ERP systems I have used. Quickbooks is really intended for smaller companies and SAP for very large (though it is not very flexible and navigation of the system is a nightmare). Openbravo was probably the most flexible of the systems but …
Chose NetSuite ERP
NetSuite ERP is leaps and bounds above their competitors in both functionality and design.
Chose NetSuite ERP
NetSuite has selected as it has manufacturing module and order routing capabilities.
UKG Pro
Chose UKG Pro
payroll processing in UKG is a lot user friendly than Namely and ADP. I like how you can pull up the check and make changes and see the calculated net pay. How you can add earnings/deductions from the profile directly from the check. That is not something we couldn't do at the …
Chose UKG Pro
UKG Pro is comparable to the old WorkDay platform I was familiar with. One had advantages and disadvantages that the other did not have and vice versa. I don't know how that might have changed since I last used Workday many years ago, so they might be addressed by now. but …
Chose UKG Pro
Paylocity was a totally different system. Paylocity was very responsive to the needs of organizations. When we say we need the software to do something, I know that they are working on it in the background and I will see it in the near future. The software is easy to use and …
Chose UKG Pro
NetSuite and UltiPro are two different systems. NetSuite is mainly for the financial reporting function. I work in the accounting department. We information to interface between the two systems. They are not in the same business fields. Each provides a useful function for …
Chose UKG Pro
Our short list was Workday, Ultipro. The HR manager went through broader evaluation The primary reasons why we chose Ultipro over Workday where that it seemed like it would work better/easier, and was more cost effective. We liked Workday, but it seemed more involved than what …
Features
NetSuite ERPUKG Pro
Payroll Management
Comparison of Payroll Management features of Product A and Product B
NetSuite ERP
1.1
15 Ratings
148% below category average
UKG Pro
8.2
851 Ratings
2% above category average
Pay calculation1.013 Ratings8.6805 Ratings
Benefit plan administration1.010 Ratings7.9727 Ratings
Direct deposit files1.39 Ratings8.5793 Ratings
Support for external payroll vendors00 Ratings7.9403 Ratings
Off-cycle/On-Demand payment00 Ratings8.5312 Ratings
Salary revision and increment management00 Ratings8.1656 Ratings
Reimbursement management00 Ratings8.057 Ratings
Customization
Comparison of Customization features of Product A and Product B
NetSuite ERP
9.2
74 Ratings
20% above category average
UKG Pro
-
Ratings
API for custom integration9.264 Ratings00 Ratings
Plug-ins9.947 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
NetSuite ERP
9.7
81 Ratings
14% above category average
UKG Pro
-
Ratings
Single sign-on capability9.762 Ratings00 Ratings
Role-based user permissions9.880 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
NetSuite ERP
9.9
72 Ratings
29% above category average
UKG Pro
-
Ratings
Dashboards9.971 Ratings00 Ratings
Standard reports9.970 Ratings00 Ratings
Custom reports9.970 Ratings00 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
NetSuite ERP
7.9
303 Ratings
3% above category average
UKG Pro
-
Ratings
Accounts payable8.3297 Ratings00 Ratings
Accounts receivable8.3273 Ratings00 Ratings
Global Financial Support9.926 Ratings00 Ratings
Primary and Secondary Ledgers9.928 Ratings00 Ratings
Journals and Reconciliations9.341 Ratings00 Ratings
Configurable Accounting9.935 Ratings00 Ratings
Standardized Processes9.937 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
NetSuite ERP
9.1
48 Ratings
13% above category average
UKG Pro
-
Ratings
Inventory tracking10.047 Ratings00 Ratings
Automatic reordering8.928 Ratings00 Ratings
Location management9.535 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
NetSuite ERP
9.3
243 Ratings
16% above category average
UKG Pro
-
Ratings
Pricing9.953 Ratings00 Ratings
Order entry7.7239 Ratings00 Ratings
Credit card processing8.937 Ratings00 Ratings
Cost of goods sold9.548 Ratings00 Ratings
Order Orchestration9.921 Ratings00 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
NetSuite ERP
7.9
239 Ratings
6% above category average
UKG Pro
-
Ratings
Billing Management8.3228 Ratings00 Ratings
Cash and Asset Management9.927 Ratings00 Ratings
Travel & Expense Management9.831 Ratings00 Ratings
Budgetary Control & Encumbrance Accounting8.927 Ratings00 Ratings
Period Close9.935 Ratings00 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
NetSuite ERP
6.6
32 Ratings
14% below category average
UKG Pro
-
Ratings
Budgeting and Forecasting6.026 Ratings00 Ratings
Project Costing6.023 Ratings00 Ratings
Cost Capture6.022 Ratings00 Ratings
Capital Project Management4.014 Ratings00 Ratings
Customer Contract Compliance9.913 Ratings00 Ratings
Project Revenue Recognition6.922 Ratings00 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
NetSuite ERP
4.1
17 Ratings
52% below category average
UKG Pro
-
Ratings
Project Planning and Scheduling8.914 Ratings00 Ratings
Task Insight for Project Managers3.311 Ratings00 Ratings
Project Mobile Functionality3.010 Ratings00 Ratings
Definable Resource Pools3.68 Ratings00 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
NetSuite ERP
3.1
12 Ratings
81% below category average
UKG Pro
-
Ratings
Award Lifecycle Management3.57 Ratings00 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
NetSuite ERP
3.3
19 Ratings
72% below category average
UKG Pro
-
Ratings
Bids Analyzed and Compared3.58 Ratings00 Ratings
Contract Authoring1.910 Ratings00 Ratings
Contract Repository3.58 Ratings00 Ratings
Requisitions-to-Purchase Orders Integrated3.613 Ratings00 Ratings
Supplier Management9.913 Ratings00 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
NetSuite ERP
3.1
11 Ratings
73% below category average
UKG Pro
-
Ratings
Risk Repository3.58 Ratings00 Ratings
Control Management1.911 Ratings00 Ratings
Control Efficiency Assessments3.57 Ratings00 Ratings
Issue Detection3.58 Ratings00 Ratings
Remediation and Certification3.58 Ratings00 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
NetSuite ERP
3.1
17 Ratings
75% below category average
UKG Pro
-
Ratings
Transportation Planning and Optimization2.89 Ratings00 Ratings
Transportation Execution Management2.88 Ratings00 Ratings
Trade and Customs Management2.88 Ratings00 Ratings
Fulfillment Management9.914 Ratings00 Ratings
Warehouse Workforce Management2.511 Ratings00 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
NetSuite ERP
9.4
16 Ratings
24% above category average
UKG Pro
-
Ratings
Production Process Design8.912 Ratings00 Ratings
Production Management8.914 Ratings00 Ratings
Configuration Management9.910 Ratings00 Ratings
Work Execution9.912 Ratings00 Ratings
Manufacturing Costs8.914 Ratings00 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
NetSuite ERP
8.3
159 Ratings
13% above category average
UKG Pro
-
Ratings
Forecasting8.817 Ratings00 Ratings
Inventory Planning7.5156 Ratings00 Ratings
Performance Monitoring8.914 Ratings00 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
NetSuite ERP
3.9
13 Ratings
60% below category average
UKG Pro
-
Ratings
Proposal Management2.610 Ratings00 Ratings
Product Master Data Management3.29 Ratings00 Ratings
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
NetSuite ERP
-
Ratings
UKG Pro
7.9
933 Ratings
0% below category average
Employee demographic data00 Ratings8.4845 Ratings
Employment history00 Ratings8.4871 Ratings
Job profiles and administration00 Ratings8.0840 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings7.9825 Ratings
Organizational charting00 Ratings7.0737 Ratings
Organization and location management00 Ratings7.9750 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings7.4596 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
NetSuite ERP
-
Ratings
UKG Pro
7.9
654 Ratings
3% below category average
Approval workflow00 Ratings7.9581 Ratings
Balance details00 Ratings7.9609 Ratings
Annual carry-forward and encashment00 Ratings7.9506 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
NetSuite ERP
-
Ratings
UKG Pro
8.3
900 Ratings
2% above category average
View and generate pay and benefit information00 Ratings8.3869 Ratings
Update personal information00 Ratings8.5873 Ratings
View company policy documentation00 Ratings8.5644 Ratings
Employee recognition00 Ratings7.8338 Ratings
View job history00 Ratings8.5854 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
NetSuite ERP
-
Ratings
UKG Pro
8.0
228 Ratings
1% above category average
Tracking of all physical assets00 Ratings8.0228 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
NetSuite ERP
-
Ratings
UKG Pro
7.5
837 Ratings
1% below category average
Report builder00 Ratings7.8814 Ratings
Pre-built reports00 Ratings7.7826 Ratings
Ability to combine HR data with external data00 Ratings7.1575 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
NetSuite ERP
-
Ratings
UKG Pro
8.0
638 Ratings
1% above category average
New hire portal00 Ratings8.1631 Ratings
Manager tracking tools00 Ratings7.9510 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
NetSuite ERP
-
Ratings
UKG Pro
7.5
432 Ratings
7% below category average
Corporate goal setting00 Ratings7.0339 Ratings
Individual goal setting00 Ratings7.5411 Ratings
Line-of sight-visibility00 Ratings7.4293 Ratings
Performance tracking00 Ratings7.9382 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
NetSuite ERP
-
Ratings
UKG Pro
7.4
536 Ratings
7% below category average
Performance plans00 Ratings7.6478 Ratings
Performance improvement plans00 Ratings7.0377 Ratings
Review status tracking00 Ratings7.8493 Ratings
Review reminders00 Ratings7.2463 Ratings
Multiple review frequency00 Ratings7.6389 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
NetSuite ERP
-
Ratings
UKG Pro
7.2
234 Ratings
7% below category average
Create succession plans/pools00 Ratings6.8188 Ratings
Candidate ranking00 Ratings7.4202 Ratings
Candidate search00 Ratings7.4205 Ratings
Candidate development00 Ratings7.0186 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
NetSuite ERP
-
Ratings
UKG Pro
7.8
525 Ratings
1% above category average
Job Requisition Management00 Ratings7.8494 Ratings
Company Website Posting00 Ratings8.1484 Ratings
Publish to Social Media00 Ratings7.5384 Ratings
Job Search Site Posting00 Ratings7.6447 Ratings
Duplicate Candidate Prevention00 Ratings7.4378 Ratings
Applicant Tracking00 Ratings7.9481 Ratings
Notifications and Alerts00 Ratings8.1446 Ratings
Best Alternatives
NetSuite ERPUKG Pro
Small Businesses
Zoho One
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Score 9.3 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.4 out of 10
Medium-sized Companies
Infor VISUAL
Infor VISUAL
Score 8.4 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Enterprises
24SevenOffice
24SevenOffice
Score 8.8 out of 10
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PeopleStrong
Score 9.6 out of 10
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User Ratings
NetSuite ERPUKG Pro
Likelihood to Recommend
8.3
(393 ratings)
8.3
(954 ratings)
Likelihood to Renew
8.9
(50 ratings)
9.9
(196 ratings)
Usability
8.2
(253 ratings)
7.8
(189 ratings)
Availability
9.0
(16 ratings)
10.0
(75 ratings)
Performance
8.0
(15 ratings)
10.0
(332 ratings)
Support Rating
6.9
(217 ratings)
4.3
(495 ratings)
In-Person Training
7.3
(2 ratings)
9.9
(87 ratings)
Online Training
6.4
(10 ratings)
7.9
(205 ratings)
Implementation Rating
5.5
(17 ratings)
8.1
(86 ratings)
Configurability
8.7
(5 ratings)
7.1
(77 ratings)
Ease of integration
7.3
(3 ratings)
10.0
(66 ratings)
Product Scalability
9.0
(8 ratings)
10.0
(94 ratings)
Vendor post-sale
4.8
(2 ratings)
9.9
(56 ratings)
Vendor pre-sale
5.0
(1 ratings)
10.0
(49 ratings)
User Testimonials
NetSuite ERPUKG Pro
Likelihood to Recommend
NetSuite
NetSuite ERP is suitable for mid to large business organization. It has many in-built features that are not available in other ERP system. It is cloud based, that make it a plus. Easy to integrate with many leading application available in market. Easy to extract data from NetSuite ERP with multiple options. Performance is really good with more data volume.
Read full review
UKG
It's a strong yes for companies that need all-in-one HRIS that scales well especially mid-to-large orgs. It's incredible for complex payroll scenarios, multistate taxes, garnishments, the works. It also handles compliance reporting like a boss, so if audits haunt your dreams, this ones your girl. Less ideal for smaller teams; you'll end up paying for horsepower you wont use.
Read full review
Pros
NetSuite
  • Customizable Reports and Saved Searches allow much more maneuverability
  • Elimination Entries that are driven by advanced intercompany journal entries
  • Journal Entries can be entered in as basic or advanced intercompany to better represent the type of transaction occurred for reporting purposes
  • Training through the LCS module can help shed knowledge on a range of topics at a self paced learning basis
  • NetSuite ERP offers to all users a SuiteAnswers platform to pose frequently asked questions with answers generated from a combination of NetSuite ERP experts, users, and more recently AI based.
Read full review
UKG
  • UKG has an amazing support team to reach out to if assistance is needed
  • All add-ons of UKG Pro integrate seamlessly making it a powerful software program
  • UKG Pro is very configurable to meet the specific needs of companies
  • It is easy to use and navigate
  • The mobile app is loved by all employees and provides on-demand access
  • The Ultimate Community is amazing!! On-demand information on all products and how they are used. Connect with other companies that use UKG Pro and learn from each other.
  • The Learning Centre is also amazing!! Learning right at your fingertips anytime, anywhere.
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Cons
NetSuite
  • Some of the customization options are really complex and can be difficult to figure out without NetSuite ERP direct support.
  • The usability is a bit less intuitive than Quickbooks.
  • The cost to give someone a license to even just view information in NetSuite ERP is pretty high.
Read full review
UKG
  • Onboarding and recruiting need an environment that is more stable and dependable.
  • Core Benefits could be enhanced to allow OE and LE events via the mobile app.
  • Service and support need to be increased; days and weeks now, when we first went live, it was minutes and hours.
  • Adapting all version of time management into one or two versions, at no cost to the customer would allow the resources from UTA, UTM and WFM Classic to be directed to future enhancements and would allow support services to be increased for the 2 remaining platforms.
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Likelihood to Renew
NetSuite
NetSuite is able to cover all of our needs, spanning multiple departments and managerial levels. We use it daily for a multitude of functions, including creating promotions, estimating inventory, pulling historical reports, forecasting sales, and more. Overall, we're very satisfied with NetSuite as an ERP solution and recommend it to medium to large businesses.
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UKG
We have been a customer since 2015, we have gone to market and find that UKG Pro product is both user friendly for administrators as well as the employee. The qualify of support and service of UKG team is valued and we trust the product.
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Usability
NetSuite
It's beneficial if you know what you're doing, but it can be very confusing to find what you're looking for, and many things seem overly complicated or require too many steps to accomplish a simple task - which can be overwhelming for someone accustomed to QuickBooks.
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UKG
Mobile App: Really easy to use and its nice to have an HR software that actually has an mobile application to be able to enter time and to take care of everything with. Web App: The system is relatively easy to use with maybe a little training at the beginning if you have used another system. But the site is really easy to use and a lot better having everything under one roof
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Reliability and Availability
NetSuite
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
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UKG
For the most part UltiPro has been reliable, but it could definitely be better. There have been several notable server issues where we were unable to access the product or unable to utilize some of the features. Customer support is usually quick to respond to questions about these issues, but they do not proactively reach out to customers whose environments have been effected by outages
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Performance
NetSuite
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
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UKG
Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
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Support Rating
NetSuite
I would like to give 8 rating for NetSuite support and reason for that is below: Whenever we faced any technical or functional issues we tried to reach out to NEtSuite support but response was not immediate. We told them about the urgency of the issue but still we were not getting response on time. Then, we have to reach out to AE to get things resolved.
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UKG
The quality of UKG Support is related directly to the UKG rep. who handles the issue. In some cases you get someone who really is good at supporting the product and others may not have as much experience and it shows
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In-Person Training
NetSuite
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
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UKG
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
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Online Training
NetSuite
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
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UKG
Most of the online training was very generic (to be expected) but we had specific requirements for configuration that could have been better addressed with more individual sessions earlier on from our project team. However, we did finally begin booking training sessions with our implementation team which were recorded, and so provided additional information for how to correctly configure and test the system.
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Implementation Rating
NetSuite
I felt NetSuite Professional Services did an excellent job of guiding us in the implementation. I also felt our internal teams were a little resistant to the change and engagement of new software. Had we performed better engaging and buying into the new software, I would be able to rate the implementation better. Therefore, the lower number should not be viewed as a deficiency with the software or the professional services teams, but as an reminder of how important complete buy-in from the local users is.
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UKG
Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
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Alternatives Considered
NetSuite
In the past I always had a puzzle to assemble, with regards to data and management & ad-hoc reporting. With NetSuite ERP, as mentioned previously, everything is in one easy to retrieve place, and all the systems are there and cohesive. Although Workday Adaptive Planning and HFM are useful EPM systems, they lack the added functionality of being able to drill directly down into the details as they are not simultaneously, an ERP system. With those systems it is very often necessary to sign into the ERP (or whichever system, respectively). SAP Business Warehouse in my experience, was not at all user friendly in so many ways, in comparison. Creating dashboards, templates for predefined reports, as well as ad hoc reporting and analysis, are all very straightforward and very automatable in Netsuite, saving my team, as well as clients to whom we have deployed NetSuite ERP, so much time, effort, frustration, and in the end - money. From what I have learned collaborating with other departments, I believe they all would say the same. Perhaps not necessary to re-emphasize, but as mentioned before, it's not a one size fits all situation. I wouldn't recommend it for smaller businesses, such as fewer locations, departments, product lines, etc. to handle. The value for the money there, might not be as easily realized. Then again, it's all relative. There's no such thing as perfection. But my bias definitely leans towards NetSuite ERP in most cases (as well as the other Oracle products I have used in the past).
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UKG
We used ADP WFN prior to switching to UKG. We interviewed three different payroll companies to see what our options were. UKG stood out and aligned with our company values. The sales team was very helpful and asked questions about what we were currently doing and how they could assist with simplifying things. I personally had a side meeting with them to see if there were options for a process that we manually process and if UKG could actually eliminate the process. We came to the conclusion that we weren't able to get it 100%, but we could pull 80% of what we needed from UKG, and then we would only need to manipulate 20% of the information. It was also determined from that meeting that we wouldn't need to pay extra to have a special report built. The customer service is what we were sold on. The other companies that we looked at didn't give us the confidence that their customer service would be any better than what we previously had.
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Scalability
NetSuite
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
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UKG
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Return on Investment
NetSuite
  • ROI - Revenue recognition, billing, inventory, and customer data all in one system. We consolidated 3 systems into one.
  • Higher operationally efficiency post-sale
  • Learning curve and complexity around customizing NetSuite ERP has slowed down internal process improvements
  • We've spent time and resources on configuring forms and workflows that take a decent amount of time to roll out.
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UKG
  • Personally as a veteran user of UKG Pro, in past employers I have seen many amazing increases in employee engagement and ROI.
  • With QuVa, we are still very new to the UKG Pro platform and are just now beginning to get out of the implementation phase where we can start measuring the change. I will be looking for changes in Overtime spending to reduce as a result of more informative and actionable dashboards for managers to monitor overtime and timeclock abuses in real time. I am also expecting employees to engage more with new features being pushed out to the mobile app.
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ScreenShots

NetSuite ERP Screenshots

Screenshot of one view into the most critical business processes.Screenshot of Netsuite's mobile-friendly design

UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice