NetSuite ERP vs. UKG Pro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NetSuite ERP
Score 8.0 out of 10
N/A
NetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.N/A
UKG Pro
Score 8.0 out of 10
N/A
UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.N/A
Pricing
NetSuite ERPUKG Pro
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NetSuite ERPUKG Pro
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsUsers subscribe to NetSuite for an annual license fee. The license is made up of three main components: core platform, optional modules and the number of users. There is also a one-time implementation fee for initial setup. New modules and users and can be added as a business grows.
More Pricing Information
Community Pulse
NetSuite ERPUKG Pro
Considered Both Products
NetSuite ERP
Chose NetSuite ERP
NetSuite ERP it probably the best of the ERP systems I have used. Quickbooks is really intended for smaller companies and SAP for very large (though it is not very flexible and navigation of the system is a nightmare). Openbravo was probably the most flexible of the systems but …
Chose NetSuite ERP
NetSuite ERP is leaps and bounds above their competitors in both functionality and design.
Chose NetSuite ERP
NetSuite has selected as it has manufacturing module and order routing capabilities.
UKG Pro
Chose UKG Pro
UKG Pro is comparable to the old WorkDay platform I was familiar with. One had advantages and disadvantages that the other did not have and vice versa. I don't know how that might have changed since I last used Workday many years ago, so they might be addressed by now. but …
Chose UKG Pro
Paylocity was a totally different system. Paylocity was very responsive to the needs of organizations. When we say we need the software to do something, I know that they are working on it in the background and I will see it in the near future. The software is easy to use and …
Chose UKG Pro
NetSuite and UltiPro are two different systems. NetSuite is mainly for the financial reporting function. I work in the accounting department. We information to interface between the two systems. They are not in the same business fields. Each provides a useful function for …
Chose UKG Pro
Our short list was Workday, Ultipro. The HR manager went through broader evaluation The primary reasons why we chose Ultipro over Workday where that it seemed like it would work better/easier, and was more cost effective. We liked Workday, but it seemed more involved than what …
Top Pros
Top Cons
Features
NetSuite ERPUKG Pro
Payroll Management
Comparison of Payroll Management features of Product A and Product B
NetSuite ERP
1.1
15 Ratings
147% below category average
UKG Pro
8.6
741 Ratings
7% above category average
Pay calculation1.013 Ratings9.0704 Ratings
Benefit plan administration1.010 Ratings8.1639 Ratings
Direct deposit files1.39 Ratings9.3697 Ratings
Support for external payroll vendors00 Ratings8.2331 Ratings
Off-cycle/On-Demand payment00 Ratings8.8226 Ratings
Salary revision and increment management00 Ratings8.8569 Ratings
Reimbursement management00 Ratings8.057 Ratings
Customization
Comparison of Customization features of Product A and Product B
NetSuite ERP
9.0
74 Ratings
21% above category average
UKG Pro
-
Ratings
API for custom integration9.064 Ratings00 Ratings
Plug-ins9.247 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
NetSuite ERP
9.0
81 Ratings
9% above category average
UKG Pro
-
Ratings
Single sign-on capability9.062 Ratings00 Ratings
Role-based user permissions8.980 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
NetSuite ERP
8.9
72 Ratings
24% above category average
UKG Pro
-
Ratings
Dashboards8.971 Ratings00 Ratings
Standard reports8.970 Ratings00 Ratings
Custom reports8.970 Ratings00 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
NetSuite ERP
7.5
252 Ratings
2% below category average
UKG Pro
-
Ratings
Accounts payable8.3246 Ratings00 Ratings
Accounts receivable8.3228 Ratings00 Ratings
Global Financial Support9.126 Ratings00 Ratings
Primary and Secondary Ledgers9.228 Ratings00 Ratings
Journals and Reconciliations8.941 Ratings00 Ratings
Configurable Accounting9.235 Ratings00 Ratings
Standardized Processes9.137 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
NetSuite ERP
8.7
48 Ratings
10% above category average
UKG Pro
-
Ratings
Inventory tracking9.647 Ratings00 Ratings
Automatic reordering8.428 Ratings00 Ratings
Location management9.135 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
NetSuite ERP
8.4
201 Ratings
8% above category average
UKG Pro
-
Ratings
Pricing8.853 Ratings00 Ratings
Order entry8.3197 Ratings00 Ratings
Credit card processing8.237 Ratings00 Ratings
Cost of goods sold8.448 Ratings00 Ratings
Order Orchestration9.221 Ratings00 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
NetSuite ERP
7.1
194 Ratings
4% below category average
UKG Pro
-
Ratings
Billing Management8.4183 Ratings00 Ratings
Cash and Asset Management9.127 Ratings00 Ratings
Travel & Expense Management7.931 Ratings00 Ratings
Budgetary Control & Encumbrance Accounting8.327 Ratings00 Ratings
Period Close9.135 Ratings00 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
NetSuite ERP
6.2
32 Ratings
20% below category average
UKG Pro
-
Ratings
Budgeting and Forecasting5.826 Ratings00 Ratings
Project Costing5.823 Ratings00 Ratings
Cost Capture5.822 Ratings00 Ratings
Capital Project Management4.014 Ratings00 Ratings
Customer Contract Compliance9.213 Ratings00 Ratings
Project Revenue Recognition6.522 Ratings00 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
NetSuite ERP
4.0
17 Ratings
53% below category average
UKG Pro
-
Ratings
Project Planning and Scheduling8.314 Ratings00 Ratings
Task Insight for Project Managers3.311 Ratings00 Ratings
Project Mobile Functionality3.010 Ratings00 Ratings
Definable Resource Pools3.78 Ratings00 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
NetSuite ERP
3.1
12 Ratings
84% below category average
UKG Pro
-
Ratings
Award Lifecycle Management3.57 Ratings00 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
NetSuite ERP
3.3
19 Ratings
72% below category average
UKG Pro
-
Ratings
Bids Analyzed and Compared3.58 Ratings00 Ratings
Contract Authoring2.010 Ratings00 Ratings
Contract Repository3.58 Ratings00 Ratings
Requisitions-to-Purchase Orders Integrated3.613 Ratings00 Ratings
Supplier Management9.313 Ratings00 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
NetSuite ERP
3.2
11 Ratings
69% below category average
UKG Pro
-
Ratings
Risk Repository3.58 Ratings00 Ratings
Control Management2.011 Ratings00 Ratings
Control Efficiency Assessments3.57 Ratings00 Ratings
Issue Detection3.58 Ratings00 Ratings
Remediation and Certification3.58 Ratings00 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
NetSuite ERP
3.0
17 Ratings
79% below category average
UKG Pro
-
Ratings
Transportation Planning and Optimization2.89 Ratings00 Ratings
Transportation Execution Management2.88 Ratings00 Ratings
Trade and Customs Management2.88 Ratings00 Ratings
Fulfillment Management9.214 Ratings00 Ratings
Warehouse Workforce Management2.511 Ratings00 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
NetSuite ERP
8.7
16 Ratings
14% above category average
UKG Pro
-
Ratings
Production Process Design8.312 Ratings00 Ratings
Production Management8.314 Ratings00 Ratings
Configuration Management9.210 Ratings00 Ratings
Work Execution9.212 Ratings00 Ratings
Manufacturing Costs8.314 Ratings00 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
NetSuite ERP
7.6
129 Ratings
3% above category average
UKG Pro
-
Ratings
Forecasting7.317 Ratings00 Ratings
Inventory Planning7.4126 Ratings00 Ratings
Performance Monitoring8.314 Ratings00 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
NetSuite ERP
3.8
13 Ratings
63% below category average
UKG Pro
-
Ratings
Proposal Management2.610 Ratings00 Ratings
Product Master Data Management3.29 Ratings00 Ratings
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
NetSuite ERP
-
Ratings
UKG Pro
8.3
798 Ratings
6% above category average
Employee demographic data00 Ratings8.7728 Ratings
Employment history00 Ratings8.7757 Ratings
Job profiles and administration00 Ratings8.6728 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings8.3716 Ratings
Organizational charting00 Ratings7.7639 Ratings
Organization and location management00 Ratings8.2653 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings8.1514 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
NetSuite ERP
-
Ratings
UKG Pro
8.4
559 Ratings
5% above category average
Approval workflow00 Ratings8.7500 Ratings
Balance details00 Ratings8.4525 Ratings
Annual carry-forward and encashment00 Ratings8.1431 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
NetSuite ERP
-
Ratings
UKG Pro
8.5
793 Ratings
5% above category average
View and generate pay and benefit information00 Ratings8.8765 Ratings
Update personal information00 Ratings8.9771 Ratings
View company policy documentation00 Ratings8.5560 Ratings
Employee recognition00 Ratings7.4284 Ratings
View job history00 Ratings8.9754 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
NetSuite ERP
-
Ratings
UKG Pro
8.5
188 Ratings
10% above category average
Tracking of all physical assets00 Ratings8.5188 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
NetSuite ERP
-
Ratings
UKG Pro
7.7
730 Ratings
2% above category average
Report builder00 Ratings7.7710 Ratings
Pre-built reports00 Ratings7.9720 Ratings
Ability to combine HR data with external data00 Ratings7.5491 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
NetSuite ERP
-
Ratings
UKG Pro
8.6
553 Ratings
8% above category average
New hire portal00 Ratings8.6550 Ratings
Manager tracking tools00 Ratings8.6441 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
NetSuite ERP
-
Ratings
UKG Pro
7.9
375 Ratings
3% below category average
Corporate goal setting00 Ratings8.1291 Ratings
Individual goal setting00 Ratings7.7357 Ratings
Line-of sight-visibility00 Ratings7.8249 Ratings
Performance tracking00 Ratings7.8331 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
NetSuite ERP
-
Ratings
UKG Pro
8.1
462 Ratings
2% above category average
Performance plans00 Ratings7.8413 Ratings
Performance improvement plans00 Ratings7.6324 Ratings
Review status tracking00 Ratings8.3433 Ratings
Review reminders00 Ratings8.3394 Ratings
Multiple review frequency00 Ratings8.3334 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
NetSuite ERP
-
Ratings
UKG Pro
8.4
186 Ratings
6% above category average
Create succession plans/pools00 Ratings8.5154 Ratings
Candidate ranking00 Ratings8.3163 Ratings
Candidate search00 Ratings8.4162 Ratings
Candidate development00 Ratings8.4151 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
NetSuite ERP
-
Ratings
UKG Pro
8.5
455 Ratings
10% above category average
Job Requisition Management00 Ratings8.8433 Ratings
Company Website Posting00 Ratings9.1421 Ratings
Publish to Social Media00 Ratings8.7332 Ratings
Job Search Site Posting00 Ratings8.8389 Ratings
Duplicate Candidate Prevention00 Ratings7.1322 Ratings
Applicant Tracking00 Ratings8.6420 Ratings
Notifications and Alerts00 Ratings8.3387 Ratings
Best Alternatives
NetSuite ERPUKG Pro
Small Businesses
Acumatica
Acumatica
Score 8.7 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Infor VISUAL
Infor VISUAL
Score 7.6 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 7.6 out of 10
Infor Human Resources
Infor Human Resources
Score 7.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NetSuite ERPUKG Pro
Likelihood to Recommend
8.6
(350 ratings)
8.3
(923 ratings)
Likelihood to Renew
9.2
(49 ratings)
9.0
(193 ratings)
Usability
8.6
(232 ratings)
8.4
(188 ratings)
Availability
9.0
(16 ratings)
10.0
(74 ratings)
Performance
8.0
(15 ratings)
9.4
(331 ratings)
Support Rating
7.1
(216 ratings)
6.9
(492 ratings)
In-Person Training
7.3
(2 ratings)
9.6
(87 ratings)
Online Training
6.4
(10 ratings)
9.1
(202 ratings)
Implementation Rating
6.5
(17 ratings)
9.9
(85 ratings)
Configurability
8.7
(5 ratings)
9.9
(76 ratings)
Ease of integration
7.3
(3 ratings)
9.9
(65 ratings)
Product Scalability
9.0
(8 ratings)
9.5
(93 ratings)
Vendor post-sale
4.8
(2 ratings)
8.1
(55 ratings)
Vendor pre-sale
5.0
(1 ratings)
9.9
(48 ratings)
User Testimonials
NetSuite ERPUKG Pro
Likelihood to Recommend
NetSuite
Really in this hybrid environment, being up in the cloud and being able to securely access the data and work from anywhere, I think it's a real game changer for my team. So I really like the fact that NetSuite keeps up with security features and allows users to access it from anywhere.
Read full review
UKG
UKG did well when we had issues with employees working for both agencies. We called the Rapid Response Team, and they fixed those issues on their back end. Another example is with the Amended W-2 form; they gave us instructions to do it ourselves, but it was not working, and need to make phone calls to get help.
Read full review
Pros
NetSuite
  • NetSuite does analytics very well.
  • They do reporting very well. I love the ability to have control over how the information flows through my NetSuite, my user roles, and my responsibilities. I can assign certain tasks to certain people, and they do that and then also have the control to approve that and make sure it's done correctly.
  • Just being able to drill down into a particular GL account or into a particular line item and see what really makes that up and what's driving our certain costs.
Read full review
UKG
  • UKG has an amazing support team to reach out to if assistance is needed
  • All add-ons of UKG Pro integrate seamlessly making it a powerful software program
  • UKG Pro is very configurable to meet the specific needs of companies
  • It is easy to use and navigate
  • The mobile app is loved by all employees and provides on-demand access
  • The Ultimate Community is amazing!! On-demand information on all products and how they are used. Connect with other companies that use UKG Pro and learn from each other.
  • The Learning Centre is also amazing!! Learning right at your fingertips anytime, anywhere.
Read full review
Cons
NetSuite
  • Honestly, right now, my biggest pain point is kind of our own doing, but I would appreciate a little bit more support and help in the area of performance management and kind of understanding how our application is built, what are the best choices for customizing or solving a problem in terms of performance, because our company is rather large, we have a lot of data coming in and out, and that has been an issue for us recently.
Read full review
UKG
  • As UKG is aware, the support for customers needs some improvement. As the recent changes to the staffing/support hierarchy take effect, I hope to see some relief to the current frustrations.
  • As the UKG Pro products evolve, they need to become more integrated and less segmented. Having to purchase multiple products that then need to coordinate for processing leads to issues.
  • As users, we have a lot of options for self-service and customization, but some simple fixes still require assistance from UKG support. Give us the power to help ourselves whenever possible.
Read full review
Likelihood to Renew
NetSuite
NetSuite is able to cover all of our needs, spanning multiple departments and managerial levels. We use it daily for a multitude of functions, including creating promotions, estimating inventory, pulling historical reports, forecasting sales, and more. Overall, we're very satisfied with NetSuite as an ERP solution and recommend it to medium to large businesses.
Read full review
UKG
We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
Read full review
Usability
NetSuite
I have given this rating due to below use cases: - Order Management - Advanced Revenue Management - Invoicing - Automated Billing - Inbound and Outbound Integrations with applications such as Salesforce, Zip, Stripe, Mavenlink, Avalara, Floquast - Project management and billing - Training -Customer Support - Knowledge Article Support
Read full review
UKG
Mobile App: Really easy to use and its nice to have an HR software that actually has an mobile application to be able to enter time and to take care of everything with. Web App: The system is relatively easy to use with maybe a little training at the beginning if you have used another system. But the site is really easy to use and a lot better having everything under one roof
Read full review
Reliability and Availability
NetSuite
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
Read full review
UKG
I've found Ultipro to be completely reliable. Outages are typically planned to occur on weekends and only once did I have connections issues connecting Citrix to the server where our environment was housed, but within the hour connection was restored. I think that's a pretty good track record, considering I've used the suite daily for over three years. Especially when processing payroll--say the internet goes down in the middle of you performing a task... Ultipro is able to recognize that a connection error occurred and quickly restores the process that was running, avoiding lost productivity.
Read full review
Performance
NetSuite
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Read full review
UKG
Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
Read full review
Support Rating
NetSuite
The account rep changes quite often, which requires restarting. Suite Answers is a very good tool but can be hard to use for somebody who is not fully confident with Netsuite. Asking questions that are not already answered in Suite Answers can be rough. Training is readily available, but most of the time stays on the surface and doesn't answer medium to more advanced questions.
Read full review
UKG
Support is quick to respond and helpful when you don't understand how to use or implement their response. They are great at following up and checking in as well as escalating cases when they are more urgent and need more attention.
Read full review
In-Person Training
NetSuite
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
Read full review
UKG
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
Read full review
Online Training
NetSuite
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
Read full review
UKG
Most of the online training was very generic (to be expected) but we had specific requirements for configuration that could have been better addressed with more individual sessions earlier on from our project team. However, we did finally begin booking training sessions with our implementation team which were recorded, and so provided additional information for how to correctly configure and test the system.
Read full review
Implementation Rating
NetSuite
I felt NetSuite Professional Services did an excellent job of guiding us in the implementation. I also felt our internal teams were a little resistant to the change and engagement of new software. Had we performed better engaging and buying into the new software, I would be able to rate the implementation better. Therefore, the lower number should not be viewed as a deficiency with the software or the professional services teams, but as an reminder of how important complete buy-in from the local users is.
Read full review
UKG
Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
Read full review
Alternatives Considered
NetSuite
Well, the reason why I'm with NetSuite is because obviously it beats out those other options quite considerably. It gave us the whole ecosystem that gave us everything we needed. I didn't need a dedicated administrator whose full-time job is to deal with it like our current system would need to really be useful. I can find people or train people how to use it right away. So for us, that really beats it out compared to the Sage and QuickBooks where we were looking at it from a perspective of, yeah, we can find people who are experts in those fields. They don't scale up to the size that we need as we're going to really quickly go from R&D company into doing tens of millions of dollars a year in revenue and activities. So that's where it beats us out over say Sage or QuickBooks is it's got that complete scalability. We can go to multiple subsidiaries, foreign currency, not a problem. It's got that full functionality.
Read full review
UKG
My experience with HRIS systems is limited to UKG Pro. It is the only HRIS I have worked with. I have worked with other systems that perform the tasks of some of its models and have found that when used with the various modules the overall experience with UKG is great. The ability to have all of the modules on the same platform makes the integration between UKG Pro and the modules great!
Read full review
Scalability
NetSuite
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
Read full review
UKG
Read full review
Return on Investment
NetSuite
  • Positive impact, again, it's our source of truth, so we are able to not have questions about how much money we have in the bank or do we have enough material to build this job. Being able to know those things immediately is super valuable.
  • I mean it's the grease that skids the wheels that gets us to accomplish the things that we do in our business.
Read full review
UKG
  • We have increased our HR activities to 85% through UKG. OSHA and Leave need to be pulled in
  • Reduced from a 1000 pieces of pay statements to @ 10 per pay roll through Direct deposit and cash pay cards.
  • Onboarding signoffs have improved audit records for signed job descriptions, i-9 forms, hand book sign off and policy sign off
Read full review
ScreenShots

NetSuite ERP Screenshots

Screenshot of one view into the most critical business processes.Screenshot of Mobile-friendly design

UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice