What users are saying about
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Top Rated
666 Ratings
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Top Rated
1243 Ratings

NetSuite ERP

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Top Rated
666 Ratings
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Score 7.7 out of 100

UKG Pro

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Top Rated
1243 Ratings
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Score 8.4 out of 100

Feature Set Ratings

  • UKG Pro ranks higher in 1 feature set: Payroll Management

Payroll Management

1.9

NetSuite ERP

19%
8.5

UKG Pro

85%
UKG Pro ranks higher in 7/7 features

Pay calculation

1.7
17%
13 Ratings
9.0
90%
648 Ratings

Benefit plan administration

1.6
16%
10 Ratings
8.0
80%
589 Ratings

Direct deposit files

2.4
24%
9 Ratings
9.0
90%
641 Ratings

Salary revision and increment management

2.3
23%
8 Ratings
8.5
85%
522 Ratings

Reimbursement management

1.8
18%
10 Ratings
8.0
80%
57 Ratings

Support for external payroll vendors

N/A
0 Ratings
8.4
84%
299 Ratings

Off-cycle/On-Demand payment

N/A
0 Ratings
8.7
87%
174 Ratings

Customization

7.6

NetSuite ERP

76%

UKG Pro

Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 2/2 features

API for custom integration

6.7
67%
63 Ratings
N/A
0 Ratings

Plug-ins

5.8
58%
47 Ratings
N/A
0 Ratings

Security

6.6

NetSuite ERP

66%

UKG Pro

Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 2/2 features

Single sign-on capability

6.6
66%
61 Ratings
N/A
0 Ratings

Role-based user permissions

6.6
66%
79 Ratings
N/A
0 Ratings

Reporting & Analytics

6.2

NetSuite ERP

62%

UKG Pro

Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 3/3 features

Dashboards

6.2
62%
71 Ratings
N/A
0 Ratings

Standard reports

6.2
62%
70 Ratings
N/A
0 Ratings

Custom reports

6.1
61%
70 Ratings
N/A
0 Ratings

General Ledger and Configurable Accounting

6.3

NetSuite ERP

63%

UKG Pro

Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 11/11 features

Accounts payable

6.1
61%
65 Ratings
N/A
0 Ratings

Accounts receivable

6.0
60%
64 Ratings
N/A
0 Ratings

Global Financial Support

5.9
59%
26 Ratings
N/A
0 Ratings

Primary and Secondary Ledgers

6.5
65%
28 Ratings
N/A
0 Ratings

Intercompany Accounting

5.2
52%
30 Ratings
N/A
0 Ratings

Localizations

6.5
65%
22 Ratings
N/A
0 Ratings

Journals and Reconciliations

6.9
69%
41 Ratings
N/A
0 Ratings

Enterprise Accounting

6.4
64%
35 Ratings
N/A
0 Ratings

Configurable Accounting

6.6
66%
35 Ratings
N/A
0 Ratings

Centralized Rules Framework

6.5
65%
24 Ratings
N/A
0 Ratings

Standardized Processes

5.7
57%
37 Ratings
N/A
0 Ratings

Inventory Management

5.8

NetSuite ERP

58%

UKG Pro

Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 4/4 features

Inventory tracking

6.2
62%
47 Ratings
N/A
0 Ratings

Automatic reordering

5.4
54%
28 Ratings
N/A
0 Ratings

Location management

6.0
60%
35 Ratings
N/A
0 Ratings

Manufacturing module

5.7
57%
27 Ratings
N/A
0 Ratings

Order Management

5.4

NetSuite ERP

54%

UKG Pro

Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 7/7 features

Pricing

5.3
53%
53 Ratings
N/A
0 Ratings

Order entry

5.4
54%
54 Ratings
N/A
0 Ratings

Credit card processing

4.5
45%
37 Ratings
N/A
0 Ratings

Cost of goods sold

6.1
61%
48 Ratings
N/A
0 Ratings

Order Orchestration

5.6
56%
21 Ratings
N/A
0 Ratings

End-to-end order visibility

5.8
58%
27 Ratings
N/A
0 Ratings

Order exception Resolution

5.1
51%
21 Ratings
N/A
0 Ratings

Subledger and Financial Process

5.5

NetSuite ERP

55%

UKG Pro

Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 14/14 features

Automated Invoice Processing

4.9
49%
35 Ratings
N/A
0 Ratings

Shared Services Payments

5.6
56%
17 Ratings
N/A
0 Ratings

Billings Management

5.6
56%
30 Ratings
N/A
0 Ratings

Customer Receipt Applications

5.8
58%
29 Ratings
N/A
0 Ratings

Customer Collections

5.5
55%
26 Ratings
N/A
0 Ratings

Revenue Recognition

5.7
57%
35 Ratings
N/A
0 Ratings

Cash Management

5.9
59%
27 Ratings
N/A
0 Ratings

Asset Management

5.3
53%
26 Ratings
N/A
0 Ratings

Travel & Expense Management

5.0
50%
31 Ratings
N/A
0 Ratings

Budgetary Control & Encumbrance Accounting

5.9
59%
27 Ratings
N/A
0 Ratings

Period Close

6.1
61%
35 Ratings
N/A
0 Ratings

Transactions Tax

5.8
58%
28 Ratings
N/A
0 Ratings

Subledger Reconciliations

6.0
60%
24 Ratings
N/A
0 Ratings

3rd Party Accounting Systems

3.7
37%
14 Ratings
N/A
0 Ratings

Project Financial Management

5.2

NetSuite ERP

52%

UKG Pro

Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 12/12 features

Budgeting and Forecasting

5.9
59%
26 Ratings
N/A
0 Ratings

Project Costing

5.6
56%
23 Ratings
N/A
0 Ratings

Cost Capture

5.2
52%
22 Ratings
N/A
0 Ratings

Capital Project Management

5.8
58%
14 Ratings
N/A
0 Ratings

Customer Invoicing

4.2
42%
25 Ratings
N/A
0 Ratings

Customer Contract Compliance

4.7
47%
13 Ratings
N/A
0 Ratings

Project Revenue Recognition

4.3
43%
22 Ratings
N/A
0 Ratings

Project Financial Performance Analysis

5.1
51%
23 Ratings
N/A
0 Ratings

Project Financials Dashboard

5.5
55%
24 Ratings
N/A
0 Ratings

Real-time Financial Reporting

6.4
64%
26 Ratings
N/A
0 Ratings

Embedded Business Intelligence

4.3
43%
13 Ratings
N/A
0 Ratings

Project Planning Collaboration

5.0
50%
14 Ratings
N/A
0 Ratings

Project Execution Management

5.0

NetSuite ERP

50%

UKG Pro

Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 15/15 features

Project Planning and Scheduling

4.7
47%
14 Ratings
N/A
0 Ratings

Project Manager Dashboard

5.1
51%
14 Ratings
N/A
0 Ratings

Resource Manager Dashboard

5.2
52%
12 Ratings
N/A
0 Ratings

Task Insight for Project Managers

4.9
49%
11 Ratings
N/A
0 Ratings

Project Manager Mobile Functionality

4.6
46%
10 Ratings
N/A
0 Ratings

Team Member Task Collaboration

4.6
46%
12 Ratings
N/A
0 Ratings

Team Member Mobile Functionality

4.6
46%
11 Ratings
N/A
0 Ratings

Project Candidate Search

4.7
47%
8 Ratings
N/A
0 Ratings

Project Candidate Comparison and Analysis

5.2
52%
8 Ratings
N/A
0 Ratings

Defineable Resource Pools

5.4
54%
8 Ratings
N/A
0 Ratings

Defineable Resource Pools

5.2
52%
8 Ratings
N/A
0 Ratings

Talent Profiles

4.8
48%
8 Ratings
N/A
0 Ratings

Real-Time Project Reporting

6.0
60%
13 Ratings
N/A
0 Ratings

Absence Management

4.7
47%
9 Ratings
N/A
0 Ratings

Product Lifecycle Management

4.9
49%
9 Ratings
N/A
0 Ratings

Grants Management

4.2

NetSuite ERP

42%

UKG Pro

Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 4/4 features

Award Lifecycle Management

4.5
45%
7 Ratings
N/A
0 Ratings

Spending Control

3.7
37%
9 Ratings
N/A
0 Ratings

Indirect Cost Management

4.1
41%
9 Ratings
N/A
0 Ratings

Billing

4.5
45%
12 Ratings
N/A
0 Ratings

Procurement

4.5

NetSuite ERP

45%

UKG Pro

Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 19/19 features

Sourcing Team Collaboration

4.0
40%
12 Ratings
N/A
0 Ratings

Sourcing Analysis

4.3
43%
12 Ratings
N/A
0 Ratings

Bids Analyzed and Compared

4.5
45%
8 Ratings
N/A
0 Ratings

Catalog Shopping E-Commerce for Employees

4.0
40%
7 Ratings
N/A
0 Ratings

Contract Authoring

3.7
37%
10 Ratings
N/A
0 Ratings

Contract Compliance Management

3.8
38%
10 Ratings
N/A
0 Ratings

Contract History

3.8
38%
10 Ratings
N/A
0 Ratings

Contract Renewal Automation

4.8
48%
8 Ratings
N/A
0 Ratings

Contract Repository

4.7
47%
8 Ratings
N/A
0 Ratings

Contract Standardization and Enforcement

4.6
46%
8 Ratings
N/A
0 Ratings

Electronic Signatures

5.2
52%
10 Ratings
N/A
0 Ratings

Invoice Automated Matching

5.1
51%
11 Ratings
N/A
0 Ratings

Purchasing Risk and Compliance Management

5.2
52%
10 Ratings
N/A
0 Ratings

Requisitions-to-Purchase Orders Integrated

5.2
52%
13 Ratings
N/A
0 Ratings

Spend Compliance Management

4.5
45%
12 Ratings
N/A
0 Ratings

Supplier Assessment

4.7
47%
9 Ratings
N/A
0 Ratings

Supplier Communication and Collaboration

3.8
38%
11 Ratings
N/A
0 Ratings

Supplier Management

4.7
47%
12 Ratings
N/A
0 Ratings

Supplier Portal

4.6
46%
8 Ratings
N/A
0 Ratings

Risk Management

4.4

NetSuite ERP

44%

UKG Pro

Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 9/9 features

Risk Repository

4.4
44%
8 Ratings
N/A
0 Ratings

Control Management

3.8
38%
11 Ratings
N/A
0 Ratings

Control Mapping

3.8
38%
9 Ratings
N/A
0 Ratings

Control Efficiency Assessments

4.6
46%
7 Ratings
N/A
0 Ratings

Automated Control Assessments

4.6
46%
7 Ratings
N/A
0 Ratings

Assessment Capture

4.7
47%
7 Ratings
N/A
0 Ratings

Issue Detection

4.5
45%
8 Ratings
N/A
0 Ratings

Automatic Notification

4.7
47%
9 Ratings
N/A
0 Ratings

Remediation and Certification

4.6
46%
8 Ratings
N/A
0 Ratings

Logistics

3.4

NetSuite ERP

34%

UKG Pro

Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 13/13 features

Transportation Planning and Optimization

3.5
35%
9 Ratings
N/A
0 Ratings

Transportation Sourcing Management

3.6
36%
9 Ratings
N/A
0 Ratings

Transportation Process Integration

3.6
36%
9 Ratings
N/A
0 Ratings

Transportation Execution Management

3.6
36%
8 Ratings
N/A
0 Ratings

Freight Payment Automation

3.5
35%
9 Ratings
N/A
0 Ratings

Trade Management

3.5
35%
8 Ratings
N/A
0 Ratings

Trade Regulatory Compliance Management

3.6
36%
6 Ratings
N/A
0 Ratings

Customs Entry Management

2.0
20%
8 Ratings
N/A
0 Ratings

Customs Document Management

2.1
21%
8 Ratings
N/A
0 Ratings

Customs Document Collaboration

2.1
21%
8 Ratings
N/A
0 Ratings

Fulfillment Management

4.6
46%
13 Ratings
N/A
0 Ratings

Inventory Visibility

4.8
48%
15 Ratings
N/A
0 Ratings

Warehouse Workforce Management

3.2
32%
11 Ratings
N/A
0 Ratings

Manufacturing

4.8

NetSuite ERP

48%

UKG Pro

Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 9/9 features

Production Process Design

5.0
50%
12 Ratings
N/A
0 Ratings

Supply Chain Business Flows

4.8
48%
13 Ratings
N/A
0 Ratings

Production Management

5.1
51%
14 Ratings
N/A
0 Ratings

Contracted Manufacturing Management

4.7
47%
12 Ratings
N/A
0 Ratings

Configuration Management

4.8
48%
10 Ratings
N/A
0 Ratings

Work Definition

5.0
50%
14 Ratings
N/A
0 Ratings

Work Execution

4.5
45%
12 Ratings
N/A
0 Ratings

Advanced Fulfillment

4.9
49%
11 Ratings
N/A
0 Ratings

Manufacturing Costs

4.7
47%
14 Ratings
N/A
0 Ratings

Supply Chain

4.9

NetSuite ERP

49%

UKG Pro

Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 4/4 features

Forecasting

4.6
46%
17 Ratings
N/A
0 Ratings

Inventory Planning

4.6
46%
18 Ratings
N/A
0 Ratings

Multi-tier Supply Chain Planning

5.2
52%
12 Ratings
N/A
0 Ratings

Performance Monitoring

5.0
50%
14 Ratings
N/A
0 Ratings

Product Lifecycle Management

4.2

NetSuite ERP

42%

UKG Pro

Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 7/7 features

Ideation Management

4.5
45%
9 Ratings
N/A
0 Ratings

Requirements Management

4.3
43%
8 Ratings
N/A
0 Ratings

Proposal Management

3.5
35%
10 Ratings
N/A
0 Ratings

Innovation Portfolio Management

4.2
42%
9 Ratings
N/A
0 Ratings

Product Master Data Management

4.5
45%
9 Ratings
N/A
0 Ratings

Vendor Portal

4.2
42%
11 Ratings
N/A
0 Ratings

Project Portfolio Management

4.1
41%
8 Ratings
N/A
0 Ratings

Human Resource Management

NetSuite ERP

Feature Set Not Supported
N/A
8.2

UKG Pro

82%
UKG Pro ranks higher in 7/7 features

Employee demographic data

N/A
0 Ratings
8.8
88%
666 Ratings

Employment history

N/A
0 Ratings
8.4
84%
692 Ratings

Job profiles and administration

N/A
0 Ratings
8.4
84%
668 Ratings

Workflow for transfers, promotions, pay raises, etc.

N/A
0 Ratings
8.1
81%
657 Ratings

Organizational charting

N/A
0 Ratings
7.7
77%
582 Ratings

Organization and location management

N/A
0 Ratings
8.0
80%
596 Ratings

Compliance data (COBRA, OSHA, etc.)

N/A
0 Ratings
7.9
79%
469 Ratings

Leave and Attendance Management

NetSuite ERP

Feature Set Not Supported
N/A
7.8

UKG Pro

78%
UKG Pro ranks higher in 3/3 features

Approval workflow

N/A
0 Ratings
8.0
80%
459 Ratings

Balance details

N/A
0 Ratings
7.8
78%
482 Ratings

Annual carry-forward and encashment

N/A
0 Ratings
7.6
76%
396 Ratings

Employee Self Service

NetSuite ERP

Feature Set Not Supported
N/A
8.6

UKG Pro

86%
UKG Pro ranks higher in 5/5 features

View and generate pay and benefit information

N/A
0 Ratings
8.9
89%
704 Ratings

Update personal information

N/A
0 Ratings
9.0
90%
707 Ratings

View company policy documentation

N/A
0 Ratings
8.7
87%
504 Ratings

Employee recognition

N/A
0 Ratings
7.8
78%
255 Ratings

View job history

N/A
0 Ratings
8.8
88%
692 Ratings

Asset Management

NetSuite ERP

Feature Set Not Supported
N/A
7.1

UKG Pro

71%
UKG Pro ranks higher in 1/1 features

Tracking of all physical assets

N/A
0 Ratings
7.1
71%
171 Ratings

HR Reporting

NetSuite ERP

Feature Set Not Supported
N/A
7.2

UKG Pro

72%
UKG Pro ranks higher in 3/3 features

Report builder

N/A
0 Ratings
7.4
74%
649 Ratings

Pre-built reports

N/A
0 Ratings
7.7
77%
661 Ratings

Ability to combine HR data with external data

N/A
0 Ratings
6.6
66%
447 Ratings

Onboarding

NetSuite ERP

Feature Set Not Supported
N/A
8.3

UKG Pro

83%
UKG Pro ranks higher in 2/2 features

New hire portal

N/A
0 Ratings
8.4
84%
495 Ratings

Manager tracking tools

N/A
0 Ratings
8.2
82%
399 Ratings

Performance and Goals

NetSuite ERP

Feature Set Not Supported
N/A
7.8

UKG Pro

78%
UKG Pro ranks higher in 4/4 features

Corporate goal setting

N/A
0 Ratings
7.9
79%
256 Ratings

Individual goal setting

N/A
0 Ratings
7.9
79%
317 Ratings

Line-of sight-visibility

N/A
0 Ratings
7.6
76%
222 Ratings

Performance tracking

N/A
0 Ratings
7.7
77%
297 Ratings

Performance Management

NetSuite ERP

Feature Set Not Supported
N/A
8.1

UKG Pro

81%
UKG Pro ranks higher in 5/5 features

Performance plans

N/A
0 Ratings
8.1
81%
367 Ratings

Performance improvement plans

N/A
0 Ratings
7.8
78%
287 Ratings

Review status tracking

N/A
0 Ratings
8.2
82%
386 Ratings

Review reminders

N/A
0 Ratings
8.1
81%
351 Ratings

Multiple review frequency

N/A
0 Ratings
8.2
82%
295 Ratings

Succession Planning

NetSuite ERP

Feature Set Not Supported
N/A
7.5

UKG Pro

75%
UKG Pro ranks higher in 4/4 features

Create succession plans/pools

N/A
0 Ratings
7.1
71%
133 Ratings

Candidate ranking

N/A
0 Ratings
7.7
77%
139 Ratings

Candidate search

N/A
0 Ratings
7.7
77%
139 Ratings

Candidate development

N/A
0 Ratings
7.5
75%
132 Ratings

Recruiting / ATS

NetSuite ERP

Feature Set Not Supported
N/A
8.1

UKG Pro

81%
UKG Pro ranks higher in 7/7 features

Job Requisition Management

N/A
0 Ratings
8.1
81%
391 Ratings

Company Website Posting

N/A
0 Ratings
8.7
87%
375 Ratings

Publish to Social Media

N/A
0 Ratings
8.0
80%
296 Ratings

Job Search Site Posting

N/A
0 Ratings
8.3
83%
349 Ratings

Duplicate Candidate Prevention

N/A
0 Ratings
7.5
75%
288 Ratings

Applicant Tracking

N/A
0 Ratings
8.4
84%
375 Ratings

Notifications and Alerts

N/A
0 Ratings
7.9
79%
350 Ratings

Attribute Ratings

  • NetSuite ERP is rated higher in 1 area: Availability
  • UKG Pro is rated higher in 8 areas: Likelihood to Recommend, Likelihood to Renew, Performance, Support Rating, In-Person Training, Online Training, Implementation Rating, Product Scalability
  • NetSuite ERP and UKG Pro are tied in 1 area: Usability

Likelihood to Recommend

6.9

NetSuite ERP

69%
130 Ratings
8.4

UKG Pro

84%
856 Ratings

Likelihood to Renew

8.5

NetSuite ERP

85%
34 Ratings
9.7

UKG Pro

97%
189 Ratings

Usability

7.9

NetSuite ERP

79%
17 Ratings
7.9

UKG Pro

79%
151 Ratings

Availability

9.4

NetSuite ERP

94%
26 Ratings
9.1

UKG Pro

91%
129 Ratings

Performance

7.7

NetSuite ERP

77%
24 Ratings
8.4

UKG Pro

84%
479 Ratings

Support Rating

6.7

NetSuite ERP

67%
31 Ratings
8.1

UKG Pro

81%
781 Ratings

In-Person Training

7.3

NetSuite ERP

73%
2 Ratings
7.9

UKG Pro

79%
84 Ratings

Online Training

7.8

NetSuite ERP

78%
9 Ratings
8.3

UKG Pro

83%
197 Ratings

Implementation Rating

6.8

NetSuite ERP

68%
27 Ratings
8.4

UKG Pro

84%
152 Ratings

Product Scalability

8.4

NetSuite ERP

84%
5 Ratings
9.0

UKG Pro

90%
90 Ratings

Likelihood to Recommend

NetSuite ERP

NetSuite helps us a lot in managing the expenses we have in our organization. For example, if we do not have the purchase requisition / purchase order in the system, we wont be able to track our expenses. So it really helps us a lot in this scenario. Can't say anything less appropriate for NetSuite aside from being slow when entering or saving the task we have in NetSuite. All in all we love to use it for monitoring expenses.
Anonymous | TrustRadius Reviewer

UKG Pro

I love that UKG [Pro] is open to new ideas and implementing changes based on client feedback. UKG [Pro] has a very robust reporting and analytic database with BI reporting. [The] platform is setup to handle the full life cycle of employees and is very user-friendly. UKG [Pro] is always upgrading and coming up with new products to enhance [the] user and admin experience.
Tonia Douglas | TrustRadius Reviewer

Pros

NetSuite ERP

  • Integration. From Accounting to ERP to CRM, I don't imagine there is much NetSuite can't handle. For a small to medium sized business, and ever for many large organizations, I believe it is entirely possible to put all of the corporate system 'eggs' into one basket - that is on the NetSuite platform.
  • Architecture. The back-end database and inner workings of the NetSuite platform, I would describe as 'different.' Not necessarily better and definitely not worse. However, working in the data is different and maybe not as traditional as when working with a traditional relational database. Because of this, it does take a little bit of getting used to. However, once you are 'used to' it - the ease and simplicity of the back end is a beautiful thing and makes extracting and working with data, again once you cross the learning curve, something to be desired. Took me a few months to get the hang of things, but now, I couldn't imagine a more productive system.
  • Performance. While not lighting fast compared to some on-premise tools, the performance of the NetSuite platform is better that adequate and is quite useable on a day-to-day basis.
  • Consultants. We have had great success working with implementation specialists and consultants directly at Oracle. They are highly knowledgeable and easy to work with. I would highly recommend the native teams for implementation success.
Mitchel Laman | TrustRadius Reviewer

UKG Pro

  • People Analytics reporting is great - with the Cognos Analytics background to create all types of reporting; from dashboards to simple reporting
  • Employee Self Service - allowing the employee to own their information and providing helpful space for them to maintain it with the web and mobile app
  • Manager Self Service - putting information in Managers' hands in order to get them to make the best decisions on their personnel. The roles that add the My Team menu allow Managers to see Talent, Job, Compensation, and other information for all their folks and also compare to the rest of the team.
Richard Grossman | TrustRadius Reviewer

Cons

NetSuite ERP

  • NetSuite does have great customization capabilities, however, this can also make it difficult to track and maintain custom workflows and scripts as business needs change, especially with different subsidiaries having different process requirements. Essentially, the more you customize the system, the more you need to maintain documentation for reference.
  • NetSuite has a fantastic reporting tool called a "Saved Search." For financial and other similar reports, you must use the NetSuite "Report" feature. This reporting feature is not as flexible as the Saved Search and I have found that certain reports cannot be customized as required using the "Report" feature.
  • The Project Management module still has some work to go before it is flexible enough for companies to use NetSuite for their own customized processes. The module is fairly inflexible, and at a previous company we had around 10-15 enhancement requests alone relating to this module.
Sonny Spencer, ACA | TrustRadius Reviewer

UKG Pro

  • From what I've recently seen, some of the new models of time clocks offered by UKG are not as user-friendly as previous models that will soon no longer be supported. We are still waiting on further info on other options/clocks that won't extend the time it takes our hourly employees to enter new time/projects that they are working on.
Wendy Thompson | TrustRadius Reviewer

Pricing Details

NetSuite ERP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$99 per user per month

NetSuite ERP Editions & Modules

Edition
Base License$9991
Access Cost$992
  1. per month
  2. per user per month
Additional Pricing Details

UKG Pro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

UKG Pro Editions & Modules

Additional Pricing Details

Likelihood to Renew

NetSuite ERP

NetSuite ERP 8.5
Based on 34 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Billy Barker | TrustRadius Reviewer

UKG Pro

UKG Pro 9.7
Based on 189 answers
We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
Bailey Thomas | TrustRadius Reviewer

Usability

NetSuite ERP

NetSuite ERP 7.9
Based on 17 answers
I give Netsuite [CRM] a value of 8 because it's very user friendly IF the user is properly trained and is dedicated to using the system as the administrator and company has intended. There are few items such as overall navigation that could be better but really that's splitting hairs as with any CRM, nothing's perfect.
Anonymous | TrustRadius Reviewer

UKG Pro

UKG Pro 7.9
Based on 151 answers
There is a lot of functionality that we still have not been able to take advantage of due to getting our system up and running. Customer Service is a little strained at the moment due to the recent M&A's. I expect that things will get better in due time as we become more familiar with the system and customer service improves.
Chanel M Nelson, MHRM | TrustRadius Reviewer

Reliability and Availability

NetSuite ERP

NetSuite ERP 9.4
Based on 26 answers
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
Anonymous | TrustRadius Reviewer

UKG Pro

UKG Pro 9.1
Based on 129 answers
I've found Ultipro to be completely reliable. Outages are typically planned to occur on weekends and only once did I have connections issues connecting Citrix to the server where our environment was housed, but within the hour connection was restored. I think that's a pretty good track record, considering I've used the suite daily for over three years. Especially when processing payroll--say the internet goes down in the middle of you performing a task... Ultipro is able to recognize that a connection error occurred and quickly restores the process that was running, avoiding lost productivity.
Juan Osegueda | TrustRadius Reviewer

Performance

NetSuite ERP

NetSuite ERP 7.7
Based on 24 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Pamela Roberts | TrustRadius Reviewer

UKG Pro

UKG Pro 8.4
Based on 479 answers
Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
Christi Wehby | TrustRadius Reviewer

Support Rating

NetSuite ERP

NetSuite ERP 6.7
Based on 31 answers
The high technical support is closer to a 9: they are very responsive and provide great examples for you to be able to replicate and resolve any scripting issue. The general support is about an 8: they address the issues relatively quickly and provide appropriate feedback although too often quoting NetSuite Support documents instead of providing relevant examples. For product enhancement issues it's a 5: very little feedback on when or whether they will happen.
Felix Garbuz | TrustRadius Reviewer

UKG Pro

UKG Pro 8.1
Based on 781 answers
Support is quick to respond and helpful when you don't understand how to use or implement their response. They are great at following up and checking in as well as escalating cases when they are more urgent and need more attention.
Jeremy Johnson | TrustRadius Reviewer

In-Person Training

NetSuite ERP

NetSuite ERP 7.3
Based on 2 answers
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
Anonymous | TrustRadius Reviewer

UKG Pro

UKG Pro 7.9
Based on 84 answers
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
Rachel Russ | TrustRadius Reviewer

Online Training

NetSuite ERP

NetSuite ERP 7.8
Based on 9 answers
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
Anonymous | TrustRadius Reviewer

UKG Pro

UKG Pro 8.3
Based on 197 answers
I love that it's free and flexible. Some of it could have a little more hands-on and have trainers that can answer different scenarios. If the trainer has not been a user, they may not always be able to relate. In most cases they do a great job at answering questions.
Judy Frank | TrustRadius Reviewer

Implementation Rating

NetSuite ERP

NetSuite ERP 6.8
Based on 27 answers
Executive involvement is critical. Make sure you have a good handle on the metrics you would like to ultimately manage. Work as a team to document your business requirements. Whiteboard often. Understand NetSuite's best practice capabilities.

Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the NS dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly
Rob Gottschalk | TrustRadius Reviewer

UKG Pro

UKG Pro 8.4
Based on 152 answers
Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
Jack Klott, SHRM-SCP | TrustRadius Reviewer

Alternatives Considered

NetSuite ERP

I have used simple accounting systems like QuickBooks, and I have used huge outdated systems like SAP. NetSuite is far superior to both of them. I wouldn't say its better than QuickBooks but maybe just for a different audience. QuickBooks is really for small companies. SAP, however, at least the implementation I used, was barely usable and effectively hid the data we needed from us because it was nearly impossible to pull from the system even with dedicated staff to help.
Chris Snelling, CFA | TrustRadius Reviewer

UKG Pro

UKG Pro won hands-down. The flexibility, the family feel of the partnership, the customer support model, the reporting, the scalability, and the custom-programming needs of company-specific items were all much better than the competitors. The cost comparison also came in either close to or less than the others so the cost/benefit FAR outweighed the competitors.
Aaron White | TrustRadius Reviewer

Scalability

NetSuite ERP

NetSuite ERP 8.4
Based on 5 answers
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
Aaron Kleinhandler | TrustRadius Reviewer

Return on Investment

NetSuite ERP

  • Stress levels WAY down since dumping our previous Billing system and installing SuiteBilling. The ease of navigating, viewing data in sensible places, reporting and having more data in one place has made many of my users use words like "amazing" and "what a relief." Don't underestimate worker stress and enjoyment of their tool.
  • Fewer vendors and products to manage and to integrate. I oversee 10+ financially-related applications and their vendors. Dealing with the nuances of the contracts, the products and the people with whom I must deal (sales, support, product management) adds a lot of time and complexity. It also reduces the challenge of my SOX-related efforts.
  • Auditors and those of us supporting SOX-related efforts LOVE NetSuite, especially compared to other systems. The controls and auditing available are indispensable, whether it's to keep us accountable to ourselves or to the auditors.
Joshua Henke | TrustRadius Reviewer

UKG Pro

  • UKG has many great features that help streamline our processes and help us to better manage our time. We are excited to be adding the case management and file management this year and our hope is this will benefit all departments.
Victoria Tourangeau | TrustRadius Reviewer

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