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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Odoo

    Score7.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Odoo, from the Belgium-headquartered multinational company of the same name, is a suite of business applications for managing the sales pipeline. It also comprises a PoS and inventory management modules, scaling to a warehouse or retail management solution.

    $31.10

    per month per user

    SAP Sales Cloud

    Score8.7 out of 10
    N/ASAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
    Pricing
    OdooSAP Sales Cloud
    Editions & Modules
    Standard
    $31.10
    per month per user
    Custom
    $46.70
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    OdooSAP Sales Cloud
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee-$49,321,250 per app/ per user/ per monthNo setup fee
    Additional DetailsA discount is offered for new users for the first 12 months of use for the initial users purchased. ($24.90 instead of $31.10 for Standard)
    More Pricing Information
    Community Pulse
    OdooSAP Sales Cloud
    Considered Both Products
    Odoo
    No answer on this topic
    SAP
    Chose SAP Sales Cloud
    We considered similar options, especially since I had experience with other solutions, but SAP Sales Cloud met the organization's main needs, and the directors were convinced it could benefit every department. It's a solid, scalable, dynamic, and results-oriented offering, …
    Incentivized
    Key User Insights
    Would buy again
    47%
    Would buy again
    7 Answers
    91%
    Would buy again
    120 Answers
    Delivers good value for the price
    50%
    Delivers good value for the price
    6 Answers
    95%
    Delivers good value for the price
    111 Answers
    Happy with the feature set
    53%
    Happy with the feature set
    8 Answers
    96%
    Happy with the feature set
    127 Answers
    Lived up to sales and marketing promises
    40%
    Lived up to sales and marketing promises
    4 Answers
    93%
    Lived up to sales and marketing promises
    98 Answers
    Implementation went as expected
    31%
    Implementation went as expected
    4 Answers
    89%
    Implementation went as expected
    99 Answers
    Features
    OdooSAP Sales Cloud
    Payroll Management
    Comparison of Payroll Management features of Odoo and SAP Sales Cloud
    Feature
    Odoo
    5.7
    10 Ratings
    28% below category average
    SAP Sales Cloud
    -
    Ratings
    Pay calculation8.79 Ratings00 Ratings
    Benefit plan administration8.78 Ratings00 Ratings
    Direct deposit files9.29 Ratings00 Ratings
    Customization
    Comparison of Customization features of Odoo and SAP Sales Cloud
    Feature
    Odoo
    8.4
    13 Ratings
    11% above category average
    SAP Sales Cloud
    8.2
    139 Ratings
    7% above category average
    API for custom integration8.511 Ratings8.2124 Ratings
    Plug-ins8.313 Ratings00 Ratings
    Custom fields00 Ratings7.9139 Ratings
    Custom objects00 Ratings7.9132 Ratings
    Scripting environment00 Ratings8.6115 Ratings
    Security
    Comparison of Security features of Odoo and SAP Sales Cloud
    Feature
    Odoo
    8.8
    14 Ratings
    4% above category average
    SAP Sales Cloud
    9.2
    142 Ratings
    9% above category average
    Single sign-on capability9.510 Ratings9.3136 Ratings
    Role-based user permissions8.214 Ratings9.1136 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Odoo and SAP Sales Cloud
    Feature
    Odoo
    7.0
    16 Ratings
    7% below category average
    SAP Sales Cloud
    -
    Ratings
    Dashboards6.516 Ratings00 Ratings
    Standard reports6.916 Ratings00 Ratings
    Custom reports7.816 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Odoo and SAP Sales Cloud
    Feature
    Odoo
    5.2
    13 Ratings
    39% below category average
    SAP Sales Cloud
    -
    Ratings
    Accounts payable7.613 Ratings00 Ratings
    Accounts receivable7.613 Ratings00 Ratings
    Global Financial Support7.012 Ratings00 Ratings
    Primary and Secondary Ledgers7.112 Ratings00 Ratings
    Journals and Reconciliations7.013 Ratings00 Ratings
    Configurable Accounting7.913 Ratings00 Ratings
    Standardized Processes7.012 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Odoo and SAP Sales Cloud
    Feature
    Odoo
    6.7
    18 Ratings
    17% below category average
    SAP Sales Cloud
    -
    Ratings
    Inventory tracking8.218 Ratings00 Ratings
    Automatic reordering8.816 Ratings00 Ratings
    Location management8.915 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Odoo and SAP Sales Cloud
    Feature
    Odoo
    6.2
    16 Ratings
    25% below category average
    SAP Sales Cloud
    -
    Ratings
    Pricing8.816 Ratings00 Ratings
    Order entry8.516 Ratings00 Ratings
    Credit card processing7.313 Ratings00 Ratings
    Cost of goods sold8.614 Ratings00 Ratings
    Order Orchestration8.512 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Odoo and SAP Sales Cloud
    Feature
    Odoo
    3.3
    12 Ratings
    79% below category average
    SAP Sales Cloud
    -
    Ratings
    Billing Management7.912 Ratings00 Ratings
    Cash and Asset Management7.311 Ratings00 Ratings
    Travel & Expense Management6.811 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting6.510 Ratings00 Ratings
    Period Close8.010 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Odoo and SAP Sales Cloud
    Feature
    Odoo
    1.0
    6 Ratings
    153% below category average
    SAP Sales Cloud
    -
    Ratings
    Budgeting and Forecasting1.06 Ratings00 Ratings
    Project Costing1.05 Ratings00 Ratings
    Cost Capture1.05 Ratings00 Ratings
    Capital Project Management1.05 Ratings00 Ratings
    Customer Contract Compliance1.05 Ratings00 Ratings
    Project Revenue Recognition1.05 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Odoo and SAP Sales Cloud
    Feature
    Odoo
    3.3
    8 Ratings
    73% below category average
    SAP Sales Cloud
    -
    Ratings
    Project Planning and Scheduling9.98 Ratings00 Ratings
    Task Insight for Project Managers9.97 Ratings00 Ratings
    Project Mobile Functionality9.87 Ratings00 Ratings
    Definable Resource Pools8.97 Ratings00 Ratings
    Grants Management
    Comparison of Grants Management features of Odoo and SAP Sales Cloud
    Feature
    Odoo
    3.2
    8 Ratings
    80% below category average
    SAP Sales Cloud
    -
    Ratings
    Award Lifecycle Management10.07 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of Odoo and SAP Sales Cloud
    Feature
    Odoo
    7.8
    11 Ratings
    9% above category average
    SAP Sales Cloud
    -
    Ratings
    Bids Analyzed and Compared8.77 Ratings00 Ratings
    Contract Authoring6.77 Ratings00 Ratings
    Contract Repository7.67 Ratings00 Ratings
    Requisitions-to-Purchase Orders Integrated8.510 Ratings00 Ratings
    Supplier Management8.08 Ratings00 Ratings
    Risk Management
    Comparison of Risk Management features of Odoo and SAP Sales Cloud
    Feature
    Odoo
    9.8
    5 Ratings
    37% above category average
    SAP Sales Cloud
    -
    Ratings
    Risk Repository10.02 Ratings00 Ratings
    Control Management10.05 Ratings00 Ratings
    Control Efficiency Assessments10.04 Ratings00 Ratings
    Issue Detection10.03 Ratings00 Ratings
    Remediation and Certification10.02 Ratings00 Ratings
    Logistics
    Comparison of Logistics features of Odoo and SAP Sales Cloud
    Feature
    Odoo
    6.8
    7 Ratings
    3% below category average
    SAP Sales Cloud
    -
    Ratings
    Transportation Planning and Optimization9.05 Ratings00 Ratings
    Transportation Execution Management10.05 Ratings00 Ratings
    Trade and Customs Management9.44 Ratings00 Ratings
    Fulfillment Management8.96 Ratings00 Ratings
    Warehouse Workforce Management10.05 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of Odoo and SAP Sales Cloud
    Feature
    Odoo
    8.0
    9 Ratings
    7% above category average
    SAP Sales Cloud
    -
    Ratings
    Production Process Design6.36 Ratings00 Ratings
    Production Management6.17 Ratings00 Ratings
    Configuration Management8.46 Ratings00 Ratings
    Work Execution8.67 Ratings00 Ratings
    Manufacturing Costs8.67 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of Odoo and SAP Sales Cloud
    Feature
    Odoo
    8.6
    11 Ratings
    16% above category average
    SAP Sales Cloud
    -
    Ratings
    Forecasting8.711 Ratings00 Ratings
    Inventory Planning8.811 Ratings00 Ratings
    Performance Monitoring7.910 Ratings00 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Odoo and SAP Sales Cloud
    Feature
    Odoo
    8.9
    6 Ratings
    19% above category average
    SAP Sales Cloud
    -
    Ratings
    Proposal Management10.06 Ratings00 Ratings
    Product Master Data Management9.96 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Odoo and SAP Sales Cloud
    Feature
    Odoo
    -
    Ratings
    SAP Sales Cloud
    8.5
    153 Ratings
    8% above category average
    Customer data management / contact management00 Ratings8.3145 Ratings
    Workflow management00 Ratings8.8147 Ratings
    Territory management00 Ratings8.2131 Ratings
    Opportunity management00 Ratings9.0143 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings8.2137 Ratings
    Contract management00 Ratings7.9134 Ratings
    Quote & order management00 Ratings8.7134 Ratings
    Interaction tracking00 Ratings8.9138 Ratings
    Channel / partner relationship management00 Ratings8.5132 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Odoo and SAP Sales Cloud
    Feature
    Odoo
    -
    Ratings
    SAP Sales Cloud
    8.9
    131 Ratings
    14% above category average
    Case management00 Ratings8.8126 Ratings
    Call center management00 Ratings9.2115 Ratings
    Help desk management00 Ratings8.9116 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Odoo and SAP Sales Cloud
    Feature
    Odoo
    -
    Ratings
    SAP Sales Cloud
    8.1
    132 Ratings
    5% above category average
    Lead management00 Ratings8.1131 Ratings
    Email marketing00 Ratings8.1113 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Odoo and SAP Sales Cloud
    Feature
    Odoo
    -
    Ratings
    SAP Sales Cloud
    8.3
    144 Ratings
    8% above category average
    Task management00 Ratings8.4136 Ratings
    Billing and invoicing management00 Ratings8.4114 Ratings
    Reporting00 Ratings8.2132 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Odoo and SAP Sales Cloud
    Feature
    Odoo
    -
    Ratings
    SAP Sales Cloud
    8.4
    142 Ratings
    9% above category average
    Forecasting00 Ratings8.1132 Ratings
    Pipeline visualization00 Ratings9.0133 Ratings
    Customizable reports00 Ratings8.1137 Ratings
    Social CRM
    Comparison of Social CRM features of Odoo and SAP Sales Cloud
    Feature
    Odoo
    -
    Ratings
    SAP Sales Cloud
    9.1
    99 Ratings
    19% above category average
    Social data00 Ratings8.799 Ratings
    Social engagement00 Ratings9.495 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Odoo and SAP Sales Cloud
    Feature
    Odoo
    -
    Ratings
    SAP Sales Cloud
    8.5
    118 Ratings
    12% above category average
    Marketing automation00 Ratings8.3114 Ratings
    Compensation management00 Ratings8.794 Ratings
    Platform
    Comparison of Platform features of Odoo and SAP Sales Cloud
    Feature
    Odoo
    -
    Ratings
    SAP Sales Cloud
    8.2
    123 Ratings
    7% above category average
    Mobile access00 Ratings8.2123 Ratings
    Best Alternatives
    OdooSAP Sales Cloud
    Small Businesses
    Zoho One
    Score9.2 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Zoho One
    Score9.2 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OdooSAP Sales Cloud
    Likelihood to Recommend
    7.5
    (22 ratings)
    8.5
    (164 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    8.1
    (15 ratings)
    Usability
    8.6
    (14 ratings)
    7.0
    (10 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    1.0
    (6 ratings)
    5.8
    (13 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.6
    (4 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.6
    (124 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    OdooSAP Sales Cloud
    Likelihood to Recommend
    Odoo
    It is well suited for inventory tracking, shipping and sales work flows. While some customization is needed to make it functional, if done correctly Odoo can serves as a powerful one stop shop for all of a businesses needs. The ease of customization for email templates, both for sales communications and marketing outreach leaves something to be desired. Perhaps our team hasn't explored this fully enough. I have personally found it intimidating in trying to construct a news letter using the email marketing module
    Incentivized
    Read full review
    SAP
    SAP Sales Cloud is highly suited for manufacturing and distribution enterprises and especially for people and companies who are already into SAP architecture. It is also great for industries which are consumer-packaged goods oriented, and it is highly structured for B2B sales which has predictive pipelines. I would say it is less suited for hyper growth or newer startups, especially people who are not familiar with the SAP ERP. It is multi-dimensional and has complex matrix structures, so it is a bit difficult to learn, and it might be daunting for new people.
    Incentivized
    Read full review
    Pros
    Odoo
    • The creation of products is extremely simple, I like that it does not complicate you to put a lot of detail, of course if you want to put more detailed information later it allows you to do it without problems
    • The fact that I can manage my inventory of my warehouse is very convenient, I only generate my stock report of the products we have in stock and taking inventory is easier
    • The management of opportunities in the CRM is also great, because the guys from the sales department generate their opportunity, place what their client is requiring and we, the logisticians, can automatically generate the quote for what they are requesting, and from there they can only download their quote and send it to their clients.
    Incentivized
    Read full review
    SAP
    • I love its ability to automate the entire sales process for us.
    • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
    • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
    Incentivized
    Read full review
    Cons
    Odoo
    • Customer service is nonexistent. You will need a 3rd party to assist you.
    • The system has an open app for integrating with other programs. These are developed by third parties and can be hit or miss in functionality.
    • The system offers great flexibility; however, it is too much and requires coding. For example, changing a Sales order PDF requires coding to modify the document.
    • Initial implementation is clunky and seems to require a 3rd party just for setup.
    Incentivized
    Read full review
    SAP
    • One area of concern is the many data silos that are present within SAP sales cloud
    • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
    • The product is quite vast and a lot more learning material and knowledge base documents are required.
    Read full review
    Likelihood to Renew
    Odoo
    No answers on this topic
    SAP
    SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
    Incentivized
    Read full review
    Usability
    Odoo
    Once you complete the training with Odoo, you have a great grasp of how the system works, and most every feature is intuitive- There is rarely a task within Odoo that I get frustrated trying to figure out- I can typically look through the system and find what I need to do, and if I ever do need support, the Odoo Support team is excellent
    Incentivized
    Read full review
    SAP
    In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
    Incentivized
    Read full review
    Reliability and Availability
    Odoo
    No answers on this topic
    SAP
    Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
    Read full review
    Support Rating
    Odoo
    Easy - there is NO SUPPORT (like in ABSOLUTELY NOTHING!!!!!!!). Even for legally mandatory requirements where the system MUST work, they will gladly take a month to get back to you with a NON-answer. We couldn't even get our bank statements correctly into Odoo for 2 months - leading to no reconciliation and the company accounts were a mess (still are!!) as a result - Completely irresponsible. Have not EVEN had an apology from Odoo - they couldn't care less !!
    Read full review
    SAP
    SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
    Read full review
    Online Training
    Odoo
    No answers on this topic
    SAP
    Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
    Read full review
    Implementation Rating
    Odoo
    No answers on this topic
    SAP
    I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
    Incentivized
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    Alternatives Considered
    Odoo
    We decided to go with Odoo over Netsuite due to a few factors. Price was a big reason why, Netsuite is the most expensive ERP we vetted. I also did not have a great experience with Netsuite at my last job. I was on the roll out team and it did not work as promised for POS, inventory managing or reporting, it crashed constantly in the middle of using it. Just over all very poor. Considering it is owned by Oracle and the most expensive, you would think it would be able to function on some sort of base level. That company ended up terminating their contract with Netsuite early and going with a different company.
    We don't have crashing or error issues. I can complete receives, cycle counts etc and all of my information saves. Visually, Odoo is more satisfying also.
    Incentivized
    Read full review
    SAP
    These other products are not fully focused on sales. Of course you can create a workflow for your employees but they have too much info that youll probably won't end Up using. Also their AI assistance is not that accurate when you need some advice or personalized Insights. That's why we swapped to another software that was focused on the sales funnel.
    Incentivized
    Read full review
    Scalability
    Odoo
    No answers on this topic
    SAP
    1. It much needed to the end-user like sales person and marketing team to read the real time analysis for better decision making and deal closing. 2. Cost calculation and tracking becomes easier on go. 3. HR department, sales and marketing teams are getting insights for further improvement of the process of sales and conversion rate. 4. Easier to know customer behavior and taste.
    Incentivized
    Read full review
    Return on Investment
    Odoo
    • In older versions, it was super expensive to make it even work. You had to hire third-party developers all the time.
    • Newest versions have better built in functionality.
    • Cost is pretty high. Odoo plus developers to support it could bankrupt a small business.
    Incentivized
    Read full review
    SAP
    • Integration with additional sales tools, such as LinkedIn Sales Navigator, greatly improves the speed and efficiency of our entire process.
    • Standard templates facilitate easy and efficient lead interaction.
    • The time is reduced and representative job productivity increases when SAP Sales Cloud is used.
    Incentivized
    Read full review
    ScreenShots

    Odoo Screenshots

    Screenshot of Odoo HomeScreenshot of Odoo ProjectScreenshot of Odoo Website GeneralScreenshot of Odoo POSScreenshot of Odoo AccountingScreenshot of Odoo Inventory

    SAP Sales Cloud Screenshots

    Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization