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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ON24

    Score7.5 out of 10
    N/AON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.N/A

    Zoom Events & Webinars

    Score8.8 out of 10
    N/AZoom Events and Webinars are part of Zoom’s event solutions that uses existing Zoom products to produce interactive and engaging virtual experiences. It combines Zoom Meetings, Chat, and Video Webinars in one solution that enables event organizers to produce ticketed, live events for internal or external audiences of any size.

    $89

    per month 300 attendees

    Pricing
    ON24Zoom Events & Webinars
    Editions & Modules
    No answers on this topic
    Zoom Webinars
    starting at $89
    per month starting with 300 attendees
    Zoom Events
    starting at $149
    per month starting with 100 attendees
    Zoom Webinars Plus
    starting at $99
    per month starting with 100 attendees
    Offerings
    Pricing Offerings
    ON24Zoom Events & Webinars
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Plans supporting up to 10k attendees available. Discount available for annual billing. Pay-per-attendee available for Zoom Webinars Plus and Zoom Events.
    More Pricing Information
    Community Pulse
    ON24Zoom Events & Webinars
    Considered Both Products
    Cvent
    Chose ON24
    We selected ON24 due to organizational alignment and tool consolidation but I am more than happy with the decision to move over to this tool. It has been by far the easiest and least frustrating webinar tool I have used in 5+ years of digital marketing. It allows me to bring …
    Incentivized
    Chose ON24
    Best for simu-live and the console
    Incentivized
    Chose ON24
    Zoom is limited on features and functions. In my opinion, a Zoom webinar just feels like a Zoom call. There isn't much to make it feel special, personal, or visually appealing. On24 makes it really easy to brand the console and the experience how you want users to see it.
    Incentivized
    Chose ON24
    Based on Client requirements we have used Third party live event softwares. Since all those having similar functionality relating to Live event. But some have different and high features.
    Some other software have easy navigation and Separate Hub for Some workspaces and some have …
    Incentivized
    Chose ON24
    The best part in my view is running in a browser. This is such a great thing because you get around companies having firewall or security software that can block it from running properly.
    Incentivized
    Chose ON24
    ON24 is better than an average videoconference app because it's a holistic software that specializes in events in particular, so it's more engaging for the audience. It's different from Blackboard Collaborate because even though Blackboard Collaborate is great for college …
    Incentivized
    Chose ON24
    We selected ON24 because it offers a great experience for presenters and attendees of events.
    Incentivized
    Chose ON24
    ON24 provides way more opportunities for customization of the virtual spaces. ON24 has an efficient process for uploading resources and making them accessible to the attendees. ON24 has more protection measures to ensure only registered clients can attend the sessions. ON24 …
    Incentivized
    Chose ON24
    ON24 had the best CRM integrations and just marketing in mind, in general, more than the other options.
    Incentivized
    Chose ON24
    GoToWebinar outperforms all of the products I have used, and is much more cost effective.
    Incentivized
    Chose ON24
    I think when it comes to the list of features that you want for your webinar platform, ON24 checks more boxes than any other provider. It's not perfect. We will likely use a different platform when we need the audience to be able to come off mute but that's really our only …
    Incentivized
    Chose ON24
    Better technology and scalable for more attendees.
    Incentivized
    Chose ON24
    With both the other platforms, they don't always show up on calendars as well as ON24 does.
    Incentivized
    Chose ON24
    Zoom limitations that didn't meet our needs: No automated emails, no follow up with the recorded product, audience console was not customizable, audience console didn't contain all of the items we needed and was clunky for audience members to use
    Incentivized
    Chose ON24
    ON24 had a lot more features than some of the other ones out there. It is simple to use, simple to send other presenter links and overall a nicer experience for attendees. Being able to add slides, move around lives, add images, take features away if they aren't going to be …
    Incentivized
    Chose ON24
    ON24 has a higher price point and is less user-friendly, but provides better data, more branding opportunities, and a more professional looking product.
    Incentivized
    Chose ON24
    GoToWebinar and Webex are others that I've used. I prefer ON24's ease-of-use and layout over those.
    Incentivized
    Chose ON24
    Really there’s no comparison. The ease of registration, the platform capability options it has such as poll questions and downloadable resources. The branding you can have on your webinar. The ease of making the recording available to registrants and the detailed reporting. …
    Incentivized
    Chose ON24
    ON24 is much easier to use as a producer and a presenter. I provide very little training for new presenters because it is pretty intuitive. Launching polls, videos, sharing screens is so seamless. Other platforms are little more clunky. I used GoToWebinar for many years and it …
    Incentivized
    Chose ON24
    ON24 has way more features and functionality than its competitors. It comes at a price though.
    Incentivized
    Chose ON24
    The major product that we evaluated that was similar to ON24 was Zoom Video Webinar - which provides similar functionality - but has the disadvantage of requiring additional software. As Zoom is also regularly used for meetings, members were confused when logging into the …
    Incentivized
    Chose ON24
    ON24 is expensive compared to other solutions and their customer support is lackluster and robotic. They're always pointing the finger at the customer. We know that there is little support with Zoom Meetings, but really, not much support is needed for more intuitive platforms. …
    Incentivized
    Chose ON24
    The setup for Zoom webinar was much easier and simple, and the possibility to integrate with HubSpot natively (register in HS) was a plus, and some paid speakers requested Zoom, but in the end, the options that ON24 offers, the specific tools and organization of the platform …
    Incentivized
    Chose ON24
    ON24 is a trustworthy bet and the best part is their customer support. They keep you updated with the latest technology and keep you aware of the latest platform upgrades. They keep switching to technologies like Flash or HTML5 to remain sustainable and are compatible with the …
    Incentivized
    Zoom
    Chose Zoom Events & Webinars
    Well, we usually use Skype for small meetings with around 200 attendees. Qe have standard webcasts of 20 per month, and we use ON24 for that. I believe Zoom is performing great in our AHM meetings with great streaming of media, audio, and pictures. It never has any lag time …
    Incentivized
    Key User Insights
    Would buy again
    94%
    Would buy again
    137 Answers
    98%
    Would buy again
    44 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    102 Answers
    100%
    Delivers good value for the price
    37 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    143 Answers
    98%
    Happy with the feature set
    44 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    88 Answers
    94%
    Lived up to sales and marketing promises
    34 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    94 Answers
    97%
    Implementation went as expected
    34 Answers
    Features
    ON24Zoom Events & Webinars
    Mobile Capabilities
    Comparison of Mobile Capabilities features of ON24 and Zoom Events & Webinars
    Feature
    ON24
    9.7
    1 Ratings
    12% above category average
    Zoom Events & Webinars
    -
    Ratings
    Responsive Design for Web Access10.01 Ratings00 Ratings
    Mobile Application9.01 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile10.01 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of ON24 and Zoom Events & Webinars
    Feature
    ON24
    8.3
    413 Ratings
    1% below category average
    Zoom Events & Webinars
    -
    Ratings
    Calendar integration8.1356 Ratings00 Ratings
    Meeting initiation10.04 Ratings00 Ratings
    Integrates with social media10.03 Ratings00 Ratings
    Record meetings / events7.1395 Ratings00 Ratings
    Slideshows7.2392 Ratings00 Ratings
    Event registration7.5389 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of ON24 and Zoom Events & Webinars
    Feature
    ON24
    8.3
    416 Ratings
    1% below category average
    Zoom Events & Webinars
    -
    Ratings
    Live chat10.04 Ratings00 Ratings
    Audience polling6.8377 Ratings00 Ratings
    Q&A8.1413 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of ON24 and Zoom Events & Webinars
    Feature
    ON24
    9.0
    384 Ratings
    5% above category average
    Zoom Events & Webinars
    -
    Ratings
    User authentication10.03 Ratings00 Ratings
    Participant roles & permissions8.9374 Ratings00 Ratings
    Confidential attendee list8.0357 Ratings00 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of ON24 and Zoom Events & Webinars
    Feature
    ON24
    8.0
    390 Ratings
    6% below category average
    Zoom Events & Webinars
    9.9
    33 Ratings
    10% above category average
    Branding options8.4382 Ratings10.033 Ratings
    Integration to Marketing Automation7.9335 Ratings00 Ratings
    Attendee list export7.638 Ratings00 Ratings
    Virtual Event
    Comparison of Virtual Event features of ON24 and Zoom Events & Webinars
    Feature
    ON24
    8.8
    42 Ratings
    9% above category average
    Zoom Events & Webinars
    9.2
    7 Ratings
    12% above category average
    Registration, RSVP, and ticketing10.01 Ratings8.77 Ratings
    Email marketing6.538 Ratings9.35 Ratings
    Livestreaming10.01 Ratings9.55 Ratings
    Audience engagement8.042 Ratings9.77 Ratings
    Event recording10.01 Ratings9.17 Ratings
    Virtual booths10.01 Ratings8.02 Ratings
    Networking9.01 Ratings9.94 Ratings
    Event analytics7.242 Ratings9.56 Ratings
    Best Alternatives
    ON24Zoom Events & Webinars
    Small Businesses
    Whova
    Score9.6 out of 10
    BigMarker
    Score6 out of 10
    Medium-sized Companies
    Splash
    Score7.7 out of 10
    RingCentral Events
    Score8.7 out of 10
    Enterprises
    Webex Events (formerly Socio)
    Score8.8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ON24Zoom Events & Webinars
    Likelihood to Recommend
    6.8
    (461 ratings)
    8.8
    (87 ratings)
    Likelihood to Renew
    9.9
    (44 ratings)
    2.0
    (3 ratings)
    Usability
    9.0
    (28 ratings)
    9.7
    (13 ratings)
    Availability
    9.0
    (210 ratings)
    -
    (0 ratings)
    Performance
    7.8
    (8 ratings)
    -
    (0 ratings)
    Support Rating
    9.9
    (33 ratings)
    7.2
    (7 ratings)
    In-Person Training
    9.0
    (4 ratings)
    -
    (0 ratings)
    Online Training
    3.6
    (5 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.6
    (12 ratings)
    10.0
    (1 ratings)
    Configurability
    8.1
    (6 ratings)
    -
    (0 ratings)
    Ease of integration
    7.8
    (5 ratings)
    -
    (0 ratings)
    Product Scalability
    6.4
    (231 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (6 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.8
    (7 ratings)
    -
    (0 ratings)
    User Testimonials
    ON24Zoom Events & Webinars
    Likelihood to Recommend
    Cvent
    I find that ON24 caters for all types of organisations, having it allows for more choice/options. The experience around virtual events if fantastic and the ON24 team is constantly improving the platform. If you want to run a virtual events programme where you want to generate leads and track engagement, then ON24 is the platform for you
    Incentivized
    Read full review
    Zoom
    Zoom is well-suited for all companies. The functionality can range from basic to supercharged with all the bells and whistles; it is just a matter of what package level works best for you and your company. Having used multiple iterations of Zoom, it really relies on you and your company’s use case.
    Incentivized
    Read full review
    Pros
    Cvent
    • Registration pages are easy to build and look clean
    • Console (audience view) offers many tools to use for presentations and to engage the audience
    • Reporting and analytics are robust and provide detailed reports that help us process attendees in our marketing database
    • Support team and responsive and helpful
    Incentivized
    Read full review
    Zoom
    • Zoom calendar integration is a great way to see what calls are upcoming
    • Ease of use for screen sharing and video call settings
    • Zoom Workplace is reliable at blocking out external noise that should be muted from actual conversation taking place in calls
    Incentivized
    Read full review
    Cons
    Cvent
    • There was a recent update within the past year where the UX designer or developer thought it would be best to wide all titles from the audience view until they placed their mouse on top of the window. That was the worst mistake, as we have a moderator script where we tell the audience what each of the tool bars are and they can’t grasp what the tool is without putting their mouse there. From an accessibility standpoint point, it’s back to 1999 when there was no laws about accessibility.
    • Number one above is a major pain point.
    • ON24 needs to do a better job of introducing features and soliciting feedback from their customers vs making a high impactful change like #1 described above.
    Incentivized
    Read full review
    Zoom
    • I wish there were more polling options available in Zoom in general, and this extends to both webinar polling and post-webinar surveys. Could certainly do with a more robust polling feature set.
    • Setting up Registration for Zoom webinars can be very tricky, and I usually advise against webinar registration. The fact that users have to manually download an .ics to add it to their O365 calendars after registering means lots of issues with users attempting to join after registering early.
    • I would have complained about lack of breakout rooms for webinars, or the fact that the practice room can't be turned back on after it was turned off, but Zoom recently implemented webinar breakout rooms plus the Backstage feature, so both of these common complaints are now fully addressed!
    Incentivized
    Read full review
    Likelihood to Renew
    Cvent
    ON24 is everything we expected and everything we needed. It's simple to use, extremely customizable, and scales very easily. The integration to our CRM makes ON24 major lead generator for our sales team from our established webinars series. We can automate lead delivery to our sales team as well. If anything, we will look to expand our partnership in the future.
    Incentivized
    Read full review
    Zoom
    We will be renewing with Zoom as long as it continues to meet our needs for client and lead outreach needs in a robust manner. With little error and an easy to use interface, Zoom has met our needs and exceeded our expectations. The cost is right and with a short learning curve, Zoom has been an easy decision to make and maintain.
    Incentivized
    Read full review
    Usability
    Cvent
    97% of our attendees say it is the best trainings they have every attended. But they other 3% have a horrible experience (while watching the event live) interesting fact. On24 uses two different encoders for live vs OnDemand. I have never had issues with the On-Demand experience. My only complaints come during live events
    Incentivized
    Read full review
    Zoom
    Zoom Events is complex, but gets "almost easy" with experience and good guidance. I tell people, "Hosting a meeting is like driving a car; hosting a webinar is like driving an 18-wheeler; and hosting a Zoom Event is like flying a commercial airliner." You need experience, training, and ongoing guidance to be good at Zoom Events. Zoom has staff that knows everything there is to know about Zoom Events, but finding them and reaching them isn't easy. There aren't many consultants out there that are affordable and experienced.
    Incentivized
    Read full review
    Reliability and Availability
    Cvent
    ON24 is always available when I have a question about a new feature, if I'm having issues during a live webinar, or if I'm having issues with a webinar on the backend. Our client support specialist, Heather Haines, has always been incredibly consistent with getting me the answers I need when I need them.
    Incentivized
    Read full review
    Zoom
    No answers on this topic
    Performance
    Cvent
    Sometimes (it may be my computer) i cant login to ON24. I create a new PW and then i still cant get in. I clear cache/try new browser etc. and nothing works. I come back in a few hours and its like the problem never existed, its the strangest thing. Outside of that everything works pretty seamless. We've ran into a few bumps with Marketo talking to ON24 and passing reg through but have that figured out now. Not being able to be on a VPN when connecting to webcam on the presenter side does cause issues for our government speakers.
    Incentivized
    Read full review
    Zoom
    No answers on this topic
    Support Rating
    Cvent
    ON24 support is really good with the 24/5 support chat line, where someone actually responds within 30 seconds. The customers success team is also really good and our rep is very helpful with all our questions. Whenever we have more technical questions, she will bring on a IT designer or a tech specialist on our calls for additional comments and help.
    Incentivized
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    Zoom
    Zoom [Video Webinar] has online web portal where user can take control of the meetings and their settings. It provides details of all the meeting happened and also provides participants list. It has support for webinars and recording also. Zoom [Video Webinar] gave special cloud permissions for paid users also from web portal and that can help in saving disk space.
    Read full review
    In-Person Training
    Cvent
    Great communication and clarity
    Read full review
    Zoom
    No answers on this topic
    Online Training
    Cvent
    On24 has amazing ON-Demand trainings that you can use at anytime and they walk you through step by step on different topics/ they are always updating and innovating and putting out new trainings. I would highly reccomend the trainings and reading the documents they have created. They also do live webinars on a rolling basis that are filled with so much knowledge and Information
    Incentivized
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    Zoom
    No answers on this topic
    Implementation Rating
    Cvent
    We had a few training's, which were broken up, and focused on specific areas of how to use the platform. Mostly though, a lot of it is just dedicating your time to learning and exploring what the possibilities are for enhancing your webinars
    Read full review
    Zoom
    Implementation was very feasible during our initial usage of the Zoom after COVID-19.
    Incentivized
    Read full review
    Alternatives Considered
    Cvent
    From what I've seen, ON24 is built specifically to meet the needs of event marketing (or marketing generally), versus the other platforms which are more about simply providing a mechanism to hold virtual meetings. The integration with sales and marketing systems is really valuable. I don't know about pricing differences, but if the competitors were comparable, I would still select ON24.
    Incentivized
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    Zoom
    Zoom Workplace stacks up better than Microsoft Teams in terms of general meeting capabilities, webinar and live event capabilities, user experience, and how slick it is generally - it's a nicer environment where things feel more intuitive and professional. Teams is laggy and slow, feels outdated. Google Meet doesn't have as many filtering options and nuanced capabilities. Zoom integrates well with a wider tech stack.
    Incentivized
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    Scalability
    Cvent
    The ON24 platform is straightforward to use and train clients on, which is a huge plus. Clients appreciate its features and simplicity. Internally, we receive valuable analytical data from webinar events, enabling the organization to make data-driven decisions. This helps us optimize strategies and drive success for B2B businesses effectively.
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    Zoom
    No answers on this topic
    Return on Investment
    Cvent
    • We get a lot of MQLs from our webinars. The integration with SFDC is a game changer over platforms that don't offer that integration.
    • The addition of emojis and chat to our event consoles has greatly increased our engagement.
    • We love marketing the fact that on-demand viewers can still submit questions and we'll answer them by email. Who else can say that?
    • We would like to be able to make changes to all console elements after events have taken place. Sometimes stuff just needs to be updated.
    • As we improve our audience segmentation, we are looking forward to the segment customization options that are now available on the console.
    • The webinars ON24 sponsors provide us with some great ideas for improving our overall strategic marketing.
    Incentivized
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    Zoom
    • Being able to quickly set up and run webinars for our teammates using the templates saves us time which equals money.
    • Using our saved Webinar templates ensures we are keeping on brand and adding the items requested by our legal and branding teams which saves time and frustration for all involved.
    • Webinars allow us to upskill our teammates faster without having to create a stand alone training. We can invite them to a hot topic webinar where they can learn, ask questions, and immediately take action on the topic.
    Incentivized
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    ScreenShots

    ON24 Screenshots

    Screenshot of Red Whale creates webinar series, Deep Dives, to engage General Practitioners.Screenshot of SAP Concur takes its customer activation workshops virtual with ON24.Screenshot of Atheanhealth broadcasts an authentic conversation with industry thought leaders to its audience.Screenshot of SAS creates webinar series, Analytics in 20, to education product best practices in short amount of time.Screenshot of NVIDIA creates always-on content library filled with webinars with ON24 Engagement Hub, segmented by different languages and geo-locations.Screenshot of ADP, using ON24 Target, creates personalized landing pages to encourage and accelerate ADP benefit enrollment.  This resource page has on-demand webinars, help articles and ways to immediately enroll.

    Zoom Events & Webinars Screenshots

    Screenshot of features available for Zoom Events & WebinarsScreenshot of features available for Zoom EventsScreenshot of new and enhanced features