Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Paychex
Score 6.8 out of 10
N/A
Paychex Flex, of Paychex' Online Payroll Services, is a cloud-based human resource management and payroll platform. Paychex offers core and specialized services, and scales to meet the needs of small businesses, SMBs, and large enterprises.N/A
Smartsheet
Score 8.4 out of 10
N/A
Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.
$12
per month per user (up to 10 users)
Zoho Projects
Score 9.2 out of 10
N/A
Zoho Project is online project management and planning software that provides project teams with a web-based collaborative environment. Zoho Projects can also include a bug tracking module specifically design to support software development project. It is integrated with other Zoho products including Zoho CRM.
$5
per month per user
Pricing
PaychexSmartsheetZoho Projects
Editions & Modules
Paychex Flex Pro
Custom Pricing
per month/+$4 per employee
HR Pro
Custom Pricing
HR PEO
Custom Pricing
Paychex Flex Select
Custom Pricing
Paychex Flex Enterprise
Custom Pricing
Pro
$12
per month per user (up to 10 users)
Business
$24
per month per user (3 user minimum)
Enterprise
Contact Sales
Advanced Work Management
Contact Sales
Free
$0
Premium
$5
per month per user
Enterprise
$10
per month per user
Project Plus
Contact Sales
Offerings
Pricing Offerings
PaychexSmartsheetZoho Projects
Free Trial
NoYesYes
Free/Freemium Version
NoNoYes
Premium Consulting/Integration Services
NoNoYes
Entry-level Setup FeeRequiredNo setup feeOptional
Additional DetailsA discount is offered for annual billing.Discount offered for annual billing.
More Pricing Information
Community Pulse
PaychexSmartsheetZoho Projects
Considered Multiple Products
Paychex
Chose Paychex
Paychex Flex was easier to navigate. Our budgeting and PTO tracking flowed better with Paychex Flex, and as a manager, I felt more comfortable with working /with/ my employees instead of them carrying the load on their tracking. Plus, Flex has given us the ability to be more …
Smartsheet

No answer on this topic

Zoho Projects
Chose Zoho Projects
Zoho Projects is far superior as a project management tool compared to the simple ones we investigated. The pricing was very competitive to the market and the free trial helped out with our proof of concept. Compared to Workfront, you get similar functionality but at a …
Features
PaychexSmartsheetZoho Projects
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Paychex
6.7
272 Ratings
19% below category average
Smartsheet
-
Ratings
Zoho Projects
-
Ratings
Employee demographic data7.8219 Ratings00 Ratings00 Ratings
Employment history8.1242 Ratings00 Ratings00 Ratings
Job profiles and administration7.8177 Ratings00 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.7.8172 Ratings00 Ratings00 Ratings
Organizational charting1.01 Ratings00 Ratings00 Ratings
Organization and location management7.5158 Ratings00 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)6.8146 Ratings00 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Paychex
7.7
313 Ratings
5% below category average
Smartsheet
-
Ratings
Zoho Projects
-
Ratings
Pay calculation8.1295 Ratings00 Ratings00 Ratings
Off-cycle/On-Demand payment7.2153 Ratings00 Ratings00 Ratings
Benefit plan administration7.0174 Ratings00 Ratings00 Ratings
Direct deposit files8.4294 Ratings00 Ratings00 Ratings
Salary revision and increment management8.0209 Ratings00 Ratings00 Ratings
Reimbursement management7.8118 Ratings00 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Paychex
7.3
159 Ratings
11% below category average
Smartsheet
-
Ratings
Zoho Projects
-
Ratings
Approval workflow7.3113 Ratings00 Ratings00 Ratings
Balance details7.5151 Ratings00 Ratings00 Ratings
Annual carry-forward and encashment7.0119 Ratings00 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Paychex
7.8
270 Ratings
5% below category average
Smartsheet
-
Ratings
Zoho Projects
-
Ratings
View and generate pay and benefit information7.8248 Ratings00 Ratings00 Ratings
Update personal information7.9260 Ratings00 Ratings00 Ratings
View company policy documentation7.7121 Ratings00 Ratings00 Ratings
View job history7.9184 Ratings00 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Paychex
5.0
43 Ratings
47% below category average
Smartsheet
-
Ratings
Zoho Projects
-
Ratings
Tracking of all physical assets5.043 Ratings00 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Paychex
5.9
177 Ratings
25% below category average
Smartsheet
-
Ratings
Zoho Projects
-
Ratings
Report builder6.3147 Ratings00 Ratings00 Ratings
Pre-built reports6.4165 Ratings00 Ratings00 Ratings
Ability to combine HR data with external data5.191 Ratings00 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Paychex
6.4
173 Ratings
22% below category average
Smartsheet
-
Ratings
Zoho Projects
-
Ratings
New hire portal6.8165 Ratings00 Ratings00 Ratings
Manager tracking tools6.1108 Ratings00 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Paychex
5.2
70 Ratings
40% below category average
Smartsheet
-
Ratings
Zoho Projects
-
Ratings
Job Requisition Management5.536 Ratings00 Ratings00 Ratings
Company Website Posting5.334 Ratings00 Ratings00 Ratings
Publish to Social Media4.828 Ratings00 Ratings00 Ratings
Job Search Site Posting5.235 Ratings00 Ratings00 Ratings
Duplicate Candidate Prevention4.834 Ratings00 Ratings00 Ratings
Applicant Tracking4.939 Ratings00 Ratings00 Ratings
Notifications and Alerts5.964 Ratings00 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Paychex
-
Ratings
Smartsheet
9.1
129 Ratings
16% above category average
Zoho Projects
8.1
21 Ratings
4% above category average
Task Management00 Ratings9.8126 Ratings8.521 Ratings
Resource Management00 Ratings9.9108 Ratings8.320 Ratings
Gantt Charts00 Ratings9.0109 Ratings8.218 Ratings
Scheduling00 Ratings9.8111 Ratings8.519 Ratings
Workflow Automation00 Ratings9.1100 Ratings9.215 Ratings
Team Collaboration00 Ratings10.0122 Ratings9.221 Ratings
Support for Agile Methodology00 Ratings8.781 Ratings6.35 Ratings
Support for Waterfall Methodology00 Ratings9.079 Ratings8.812 Ratings
Document Management00 Ratings9.2101 Ratings8.017 Ratings
Email integration00 Ratings9.1100 Ratings8.017 Ratings
Mobile Access00 Ratings8.096 Ratings8.219 Ratings
Timesheet Tracking00 Ratings9.762 Ratings8.520 Ratings
Change request and Case Management00 Ratings8.169 Ratings6.96 Ratings
Budget and Expense Management00 Ratings8.175 Ratings7.615 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Paychex
-
Ratings
Smartsheet
8.0
66 Ratings
3% above category average
Zoho Projects
6.8
14 Ratings
13% below category average
Quotes/estimates00 Ratings8.144 Ratings5.55 Ratings
Invoicing00 Ratings7.737 Ratings8.213 Ratings
Project & financial reporting00 Ratings8.760 Ratings6.55 Ratings
Integration with accounting software00 Ratings7.632 Ratings7.014 Ratings
Best Alternatives
PaychexSmartsheetZoho Projects
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.3 out of 10
Stackby
Stackby
Score 9.0 out of 10
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.1 out of 10
InEight
InEight
Score 8.5 out of 10
InEight
InEight
Score 8.5 out of 10
Enterprises
PeopleStrong
PeopleStrong
Score 10.0 out of 10
InEight
InEight
Score 8.5 out of 10
InEight
InEight
Score 8.5 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
PaychexSmartsheetZoho Projects
Likelihood to Recommend
6.4
(323 ratings)
9.3
(146 ratings)
6.5
(24 ratings)
Likelihood to Renew
1.2
(44 ratings)
9.0
(24 ratings)
9.9
(3 ratings)
Usability
6.8
(264 ratings)
9.2
(17 ratings)
5.6
(4 ratings)
Availability
5.7
(12 ratings)
-
(0 ratings)
9.0
(1 ratings)
Performance
7.1
(12 ratings)
10.0
(1 ratings)
9.0
(1 ratings)
Support Rating
6.3
(265 ratings)
8.1
(45 ratings)
7.4
(9 ratings)
In-Person Training
4.5
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Online Training
8.3
(4 ratings)
7.0
(1 ratings)
9.0
(1 ratings)
Implementation Rating
5.4
(13 ratings)
10.0
(6 ratings)
8.0
(1 ratings)
Configurability
5.1
(9 ratings)
-
(0 ratings)
-
(0 ratings)
Ease of integration
9.1
(3 ratings)
-
(0 ratings)
-
(0 ratings)
Product Scalability
6.1
(12 ratings)
-
(0 ratings)
-
(0 ratings)
Vendor post-sale
2.3
(33 ratings)
-
(0 ratings)
-
(0 ratings)
Vendor pre-sale
3.3
(34 ratings)
-
(0 ratings)
-
(0 ratings)
User Testimonials
PaychexSmartsheetZoho Projects
Likelihood to Recommend
Paychex Inc.
Paychex is great option for smaller employers as the site offers perk benefits to employees at no cost to the employer. I don't see anything like this being offered at competitors such as ADP RUN/Total Source, Bamboo, Trinet, Justworks or Gusto. Also, the initial set up is relatively easy and the dedicated support for set up is great along with our regular dedicated payroll support.
Read full review
Smartsheet
Smartsheet shines for collaboration. When you have multiple people involved with planning events Smartsheet makes it easy to share and collaborate. For instance, multiple people can be in Smartsheet working at the same time. Also setting permissions for exactly those who need to know is quite easy with Smartsheet. For data analytics and general spreadsheet purposes Excel is better but for project management and event planning Smartsheet is superior
Read full review
Zoho
My work involves projects of 5-15 people with numerous projects running simultaneously. Prior to Zoho, I did not have a central location from which to view all project statuses at once. Zoho looks to provide this and also looks like it will deliver. I am anxious to see how our organization's use of it develops. At this time, I feel I am likely to recommend Zoho Projects because my organization has made great software decisions in the past so I have a level of trust already that the research has been done that Zoho is the best solution for our line of work.
Read full review
Pros
Paychex Inc.
  • It provides a well account of Retirement Plan Account Information.
  • Alerts are sent to email when there is new information to access.
  • Employee access both online and thru app.
  • Paperless options.
  • Easy and quick access to paystubs and tax forms.
  • Easy employee retirement management.
Read full review
Smartsheet
  • Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
  • Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
  • For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
Read full review
Zoho
  • We use it to manage our sales orders as there are lots of moving parts which are necessary to get client orders done properly.
  • I use it anytime I have a new idea I want to put into motion. As I can create a list for brainstorming, feedback, specific actions necessary in order to test and or implement the idea.
  • Unrelated to business, it's a great way to plan travel in order to make sure you don't forget those important things like passport, flight arrangement, client meeting confirmation, and meeting prep as far as what specific documents or things do you need to bring with you.
  • And since everyone is on the go and expected to keep up with work, the mobile/tablet app makes it a breeze to keep up, work on, and create new projects.
Read full review
Cons
Paychex Inc.
  • I understand logging you out is a security function, but I'd prefer it not to log you out so soon.
  • The training we received for the team's meeting was subpar, in my opinion. Probably better geared for people with little to no computer experience. Very slow pace; we could have easily received all of this from some tutorials in a few minutes.
Read full review
Smartsheet
  • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
  • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
Read full review
Zoho
  • There is no ability to add custom fields in the "Bugs" module - for example, if we want to add fields such as Version Number.
  • Reporting is not integrated - its a fairly expensive add-on.
  • There is no easy way to track actual and completed dates for tasks - so historical variance analysis is not easy.
Read full review
Likelihood to Renew
Paychex Inc.
Overall I like the features that Paychex Flex offers. I am sure that there are other features that I am unaware of, so I am excited to see if there is more that Flex is capable of to make my job easier. The basic features are really user friendly and easy to access. If there ever is an issue customer service is great
Read full review
Smartsheet
It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
Read full review
Zoho
I've reviewed about 8 other project management solutions and Zoho Projects is the best I've seen without being overly complicated. Zoho Projects keeps getting better! Recent new enhancements makes it even easier to navigate. There are new keyboard shortcuts that cut my time way down. The tools are very easy to use.
Read full review
Usability
Paychex Inc.
Employee usability is very good and user-friendly. For the most part, the employer usability is good, but for complicated rules and policies, it requires technical assistance, which in our case, was clunky and slow in implementation. Once is place, everything works as it should
Read full review
Smartsheet
Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
Read full review
Zoho
Zoho Project has been very user-friendly. As a small business, we have a diverse group of people with varying skill sets. This platform has been easy for our team to learn, implement, and succeed with. The mobile version is also very handy for our team.
Read full review
Reliability and Availability
Paychex Inc.
We have not experienced any difficulties with unplanned outages. Notifications are always made for outages, and they do not effect normal business operations.
Read full review
Smartsheet
No answers on this topic
Zoho
Has not been down to my knowledge.
Read full review
Performance
Paychex Inc.
Unless there is lag time within the internet, the Paychex Flex website loads exceptional fast, pages load quickly and reports that I need to print or download load quickly. If I need to create a specialized report, once I complete it I receive an e-mail telling me my report is ready to be downloaded. Changing between web pages is fast as well.
Read full review
Smartsheet
No answers on this topic
Zoho
Speed meets my expectations.
Read full review
Support Rating
Paychex Inc.
Chat has been helpful but the person I chat with isn't always able to help me with my questions. Phone support is ok, depending on your payroll specialist. We have a great one currently, but the few before that were never available and did not return calls.
Read full review
Smartsheet
I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
Read full review
Zoho
Although it might lack intuitiveness, once you get a hang of how Zoho Projects works, you can do a LOT. The impact good project management has on profitability is huge, and it has helped not only improve communication and coordination when working on a project, but more importantly have adequate tracking of time, due dates and potential bottle necks
Read full review
In-Person Training
Paychex Inc.
We did online training only
Read full review
Smartsheet
No answers on this topic
Zoho
No answers on this topic
Online Training
Paychex Inc.
It was easy to understand and follow along. I do like the informational videos that we can utilize before we opt to call in for customer service support. It has made a difference since sometimes that resolves the issue I may have had and saved myself a phone call to Paychex support.
Read full review
Smartsheet
No answers on this topic
Zoho
No answers on this topic
Implementation Rating
Paychex Inc.
Implementation was very smooth. The most cumbersome task was entering the current employees into the system during initial set up, but Paychex staff handled most of that and verified against prior system reports as well as internal reports provided to ensure 100% accuracy.
Read full review
Smartsheet
It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
Read full review
Zoho
No answers on this topic
Alternatives Considered
Paychex Inc.
We still use QB Desktop Pro to maintain a Check Register / Overall Balance for the company, but once having tried QB Payroll Online for about 3 months prior to finding Paychex Flex I can tell you that there's just no comparison. QB online is VERY EXPENSIVE and not so user-friendly. I hated every minute of those 6 payrolls we ran through QB online.
Read full review
Smartsheet
Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
Read full review
Zoho
Zoho Projects provides a more limited set of functionality and customization options than other task/bug trackers on the market, but what it lacks in functionality it makes up for in ease of use. It probably has 80-90% of the features of its competitors but takes about a third of the time to get up and running and realizing value.
Read full review
Scalability
Paychex Inc.
I generally do payroll at the office, however I have had to go remote due to internet issues and also had to take payroll on vacation with me. Very easy to log in wherever you are and manage your TAA and payroll
Read full review
Smartsheet
No answers on this topic
Zoho
No answers on this topic
Return on Investment
Paychex Inc.
  • With Paychex Flex we have been able to improve our compliance with required documentation for new/rehires
  • Moving everyone to direct deposit and mobile clock in/out eliminated lines at punching stations and paycheck pickup stations
  • Lost checks is a thing of the past
Read full review
Smartsheet
  • This has really opened up collaboration across teams. A lot less working in silos.
  • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
Read full review
Zoho
  • We needed a system to organize our growing business, so anything was better than what we had, which was nothing.
  • Recording time spend is a huge reason for using project software. It has made me aware of the tasks that are taking too long and where we are not being profitable as a company.
  • It has kept our team accountable for what needs to get completed and when projects are not in motion or completed timely. It's helpful to know in order to get billing out faster.
Read full review
ScreenShots

Paychex Screenshots

Screenshot of Paychex Payroll DashboardScreenshot of Employee Background ChecksScreenshot of Paychex HR DashboardScreenshot of Paychex Flex Perks

Zoho Projects Screenshots

Screenshot of Task Automation with Blueprint - Map out your entire workflow with no code as flowcharts. Automate your tasks and notifications and set approval criteria with blueprint.Screenshot of Intuitive Gantt Charts - Say what, say who, say when. And done. Zoho Projects' Gantt chart comes feature loaded with advanced operations such as Critical path and Baseline.Screenshot of Inbuilt Issue Tracker - You can log, organize, track, and fix any problems. Features such as status and workflow, can be customized to suit the exact needs of your project.Screenshot of Drag, Drop and Done - A view of your tasks as cards placed along columns. Helps you identify bottlenecks and reorganize quickly using drag and drop.Screenshot of A quick pulse of all your work - The Portfolio dashboard, is a compact overview of all the work that's been happening across projects with widgets that address the project level timeline, status, ownership, budget health, and clients.Screenshot of Looks that matter - A refreshing UI that supports multiple themes, including an eye-catching dark mode.