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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Rubrik

    Score8.3 out of 10
    Mid-Size Companies (51-1,000 employees)
    Rubrik is cloud data management and enterprise backup software provided by Palo Alto-based Rubrik, Inc. It is a software platform that provides backup, instant recovery, archival, search, analytics, compliance, and copy data management in one secure fabric across data centers and clouds.N/A

    Unitrends

    Score7.7 out of 10
    N/AThe Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.N/A
    Pricing
    RubrikUnitrends
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    RubrikUnitrends
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    RubrikUnitrends
    Considered Both Products
    Rubrik, Inc
    Chose Rubrik
    Unitrends can't touch Rubrik. Period.

    Cohesity and Veeam both seemed like great products, but we just felt that with our environment size that Rubrik was a better choice. We also use Pure Storage, which integrates with Rubrik quite nicely. Their tech support is also top notch!
    Incentivized
    Chose Rubrik
    Rubrik provides a unified backup/restore appliance with the ability to backup to a cloud solution that is reliable, easy to deploy and use, and easy to automate.
    Incentivized
    Kaseya
    Chose Unitrends
    Not really a good comparison Rubrik is light years ahead of Unitrends Data Center Backup and Recovery. Ease of recovery, speed of snapshot backups, live SQL backups, UI ease of use, scheduling of backups, and the list goes on and on.
    Incentivized
    Chose Unitrends
    Looked at products like Rubrik which seemed to do more than we needed and also came at a significant cost. Also looked at more similar alternatives such as Arcserve, but felt that Unitrends solution was better suited to our needs especially with their recovery appliance.
    Incentivized
    Chose Unitrends
    Unitrends is awful... just buy Rubrik.
    Incentivized
    Chose Unitrends
    Unitrends appliance works well it has recovery verification, can be backed up to multiple destinations. Can be differential or always incremental. Can be backed up to the cloud from the same console. Snapshots can be taken of the VM and the backups are compressed using …
    Incentivized
    Chose Unitrends
    The [Unitrends Data Center Backup and Recovery] solution sold themselves on an on-site solution that provides fast back-ups, quality compression, and deduplication rates. They also provide quality customer service and are timely whenever there is a need to have drives …
    Incentivized
    Key User Insights
    Would buy again
    99%
    Would buy again
    99 Answers
    89%
    Would buy again
    170 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    93 Answers
    91%
    Delivers good value for the price
    164 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    99 Answers
    93%
    Happy with the feature set
    178 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    86 Answers
    89%
    Lived up to sales and marketing promises
    154 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    88 Answers
    87%
    Implementation went as expected
    156 Answers
    Features
    RubrikUnitrends
    Data Center Backup
    Comparison of Data Center Backup features of Rubrik and Unitrends
    Feature
    Rubrik
    8.7
    142 Ratings
    1% above category average
    Unitrends
    7.5
    360 Ratings
    11% below category average
    Universal recovery8.7127 Ratings6.8302 Ratings
    Instant recovery8.8136 Ratings8.7290 Ratings
    Recovery verification8.8125 Ratings7.3288 Ratings
    Business application protection8.1125 Ratings6.5262 Ratings
    Multiple backup destinations8.0134 Ratings8.0268 Ratings
    Incremental backup identification8.4131 Ratings8.3338 Ratings
    Backup to the cloud8.9129 Ratings6.5213 Ratings
    Deduplication and file compression6.7137 Ratings8.0326 Ratings
    Snapshots8.9141 Ratings7.3243 Ratings
    Flexible deployment8.1130 Ratings7.37 Ratings
    Management dashboard9.9142 Ratings6.17 Ratings
    Platform support9.0139 Ratings9.07 Ratings
    Retention options9.8142 Ratings7.57 Ratings
    Encryption9.9132 Ratings8.36 Ratings
    Best Alternatives
    RubrikUnitrends
    Small Businesses
    Acronis Cyber Protect
    Score8.7 out of 10
    BDRShield
    Score6.5 out of 10
    Medium-sized Companies
    Carbonite by OpenText
    Score7.1 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    RubrikUnitrends
    Likelihood to Recommend
    8.6
    (142 ratings)
    8.0
    (372 ratings)
    Likelihood to Renew
    9.0
    (17 ratings)
    8.9
    (25 ratings)
    Usability
    8.3
    (26 ratings)
    8.3
    (16 ratings)
    Availability
    7.7
    (5 ratings)
    6.2
    (2 ratings)
    Performance
    8.2
    (6 ratings)
    5.6
    (2 ratings)
    Support Rating
    9.1
    (23 ratings)
    7.9
    (23 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    7.3
    (3 ratings)
    7.1
    (2 ratings)
    Implementation Rating
    9.1
    (9 ratings)
    8.7
    (12 ratings)
    Configurability
    6.1
    (6 ratings)
    7.1
    (2 ratings)
    Contract Terms and Pricing Model
    6.5
    (8 ratings)
    -
    (0 ratings)
    Ease of integration
    8.9
    (6 ratings)
    5.0
    (1 ratings)
    Product Scalability
    8.2
    (6 ratings)
    3.8
    (2 ratings)
    Professional Services
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.9
    (6 ratings)
    8.2
    (2 ratings)
    Vendor pre-sale
    8.8
    (6 ratings)
    8.2
    (2 ratings)
    User Testimonials
    RubrikUnitrends
    Likelihood to Recommend
    Rubrik, Inc
    Rubrik is still a relatively new product when compared to other solutions which tackle total data protection. The feature set is quite broad but still needs some refinements. Most of the User Interface is quite straightforward and easy, but some areas are a bit lacking in a description of what the option is used for, or the option is missing. While making the user experience easy, many tunables aren’t present and require a Support Tunnel to be open for a Support person to make a change in the customer’s environment. Seems the first question Support always asks is if you can open a tunnel for them to remote in. Then you’re not able to monitor exactly what they’re doing.
    Incentivized
    Read full review
    Kaseya
    We have a traditional stack and pretty typical needs as a manufacturer. I have used and evaluated everything out there, but the Unitrends solution fits very well and was competitively priced. I would think if it fits us, it could fit anyone like us with a similar stack.
    Incentivized
    Read full review
    Pros
    Rubrik, Inc
    • It just works right out of the box. No customizations were needed to start using.
    • It protects several types of databases such as IBM DB2 that are not protected by competing products.
    • The Rubrik Support team is very knowledgeable and responsive to our issues.
    Incentivized
    Read full review
    Kaseya
    • It has fully automated and customizable dashboards that can run with less administrative attention.
    • It should be able to run on virtual machines or be deployed as a virtual machine within MS Azure or AWS.
    • It's AI-based ransomware detection helps to understand data characteristics and alerts for ransomware attacks.
    Incentivized
    Read full review
    Cons
    Rubrik, Inc
    • Automated test restores. I would love to setup automated and random test restores on a regular basis where Rubrik's system will restore a random file or directory to a test SharePoint folder, send a full report, and provide a path to the folder for review and confirmation.
    Incentivized
    Read full review
    Kaseya
    • Errors on backup jobs could be more clearly explained. As the administrator of the device for my company, I often don't know what caused an error, and can't tell from the error information what happened or caused the error.
    • Updates of the devices should have an automatic option. It takes to much time to do an update to the devices if updates haven't been maintained.
    • Shutdown and restarting the device should be available from the main UI screen to eliminate some time when doing updates or if you're doing some maintenance on the device.
    Incentivized
    Read full review
    Likelihood to Renew
    Rubrik, Inc
    The support has been incredible. Any time we have had a question, it has always been answered within 24hrs. Also, the team is always will to hop on a Zoom call to help walk us through the dashboard and troubleshoot any issues we are having. Also, having the peace of mind that our data is protected should anything happen in our system.
    Read full review
    Kaseya
    We have grown very attached to the Unitrends appliances and their use for recovery and other file restoration needs as well as data archival, data replication to other appliance and data migration to other servers or long term storage requirements. The appliances work well and the support for them is very good as well.
    Incentivized
    Read full review
    Usability
    Rubrik, Inc
    The support is top notch both tech and sales team, the tools are simple
    to use and yet still is feature rich. Security is top of the list, the
    product is sold and reliable, easy to configure and intuitive to use.
    Read full review
    Kaseya
    I have never used such an easy product that is stable and scalable like Unitrends. I have been running backups for MANY years. On premise, tape, disk, cloud, you name it. Unitrends is very flexible, stable and has incredible reporting features. It's nice when management requests a report and it takes you 5 minutes to run it and dump it to PDF. How can you beat that?
    Incentivized
    Read full review
    Reliability and Availability
    Rubrik, Inc
    Rubrik's brik is designed with redundancy in mind, ensuring that if one node experiences issues, others can continue to provide backup and recovery services.
    Incentivized
    Read full review
    Kaseya
    The appliances have been there when we need them and have rarely if ever gone down. Hardware issues have been resolved quickly.
    Incentivized
    Read full review
    Performance
    Rubrik, Inc
    Yes. Even on VPN and poor occasional poor internet speeds we've had no issues.
    Read full review
    Kaseya
    The hardware is adequate and speedy. The user interface responds quickly. Backups complete quickly.
    Incentivized
    Read full review
    Support Rating
    Rubrik, Inc
    Rubrik support has been pretty good. There have been a few issues with new releases we have experienced and are still considering if we want to make the jump to version nine. There are a few things we are concerned about which are giving us pause. That being said, support is working hard to answer our questions.
    Incentivized
    Read full review
    Kaseya
    They're incredible, attentive, thorough. They make sure my issue is resolved and follow up. I'm usually behind on giving them a reply or an update. They have always gone above and beyond for me, and I'll continue to do the same for them.
    Incentivized
    Read full review
    In-Person Training
    Rubrik, Inc
    Very easy to take in and pass on.
    Incentivized
    Read full review
    Kaseya
    No answers on this topic
    Online Training
    Rubrik, Inc
    Easy to follow and very thorough. Trainer was knowledgeable and helpful answering any questions and providing detailed answers where possible. It's also nice to gain another badge :) There is also the Rubrik University online tutorials to refer back to and keep updated with new innovations. I would say the exam was very hard.
    Incentivized
    Read full review
    Kaseya
    It was sufficient to get started. It was not super deep. We called support often to get going.
    Incentivized
    Read full review
    Implementation Rating
    Rubrik, Inc
    From experience the implementation was smooth and easy, like a simple plug and play format but would need coordination from your network team to be able to see the entire IT infrastructure.
    Incentivized
    Read full review
    Kaseya
    The Unitrends employees involved in the installation were very friendly and knowledgeable. A certain degree of hiccups can be expected during any installation but never shook my confidence because of the friendly and knowledgeable team that was assigned to my project.
    Incentivized
    Read full review
    Alternatives Considered
    Rubrik, Inc
    Having all our backups under one umbrella made product management easier, with not need to manage myltip contracts.
    The additional analysis of the data after the fact gave insights into our user data, without the need for an addition product, or the impact on live data sets.
    Incentivized
    Read full review
    Kaseya
    Symantec Backup Exec was the primary tool used for backups for years. We also used Veeam for some Office 365/Exchange backups. Unitrends once configured and set up works very well against the competition. Backup Exec interface was more user friendly. The search tool for exploring backups was much better than Unitrends as well. Unitrends is much faster if you need to restore an entire VM or large file folders. Also once you have Unitrends all set up, it is very low maintenance, it just works. If something fails 9/10 it will correct itself on the next backup that is scheduled to run
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Rubrik, Inc
    We are fine with the 1 year or 3 year support options that Rubrik has had. The support for the on-prem hardware has been great too. We've had them for quite a while (4+ years) and no end of support yet.
    Incentivized
    Read full review
    Kaseya
    No answers on this topic
    Scalability
    Rubrik, Inc
    Rubrik allows multi-site deployment and cloud integration. But we are currently only using Rubrik in one location with Archives in Cloud
    Incentivized
    Read full review
    Kaseya
    Once you exceed the capacity of the appliances, you have to forklift a new appliance. This is very expensive.
    Incentivized
    Read full review
    Return on Investment
    Rubrik, Inc
    • Rubrik has eliminated all our other backup tools that we were trying to accomplish what they offer.
    • Rubrik has made management of backups a non-issue.
    • Recovery of systems and files takes seconds or minutes.
    • We have a better strategy against ransomware.
    Incentivized
    Read full review
    Kaseya
    • It has saved some deleted file server data for our business department.
    • We have lost some reports for the business department due to an overlooked setting that make the backup reports look great, but the server was not being backed up in reality.
    • Less anxiety for the IT department, we have backup plan and that is worth a lot to us.
    Incentivized
    Read full review
    ScreenShots

    Rubrik Screenshots

    Screenshot of Rubrik DashboardScreenshot of Data Threat AnalyticsScreenshot of Data Security PostureScreenshot of SLA Domain