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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Sales Cloud

    Score8.7 out of 10
    N/ASAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A

    UKG Ready

    Score8.2 out of 10
    N/AThe UKG Ready® software suite is a centralized HCM solution designed for small to mid-sized businesses. It automates and streamlines HR, payroll, benefits, time, talent, and scheduling processes. UKG Ready's suite of tools offer actionable insights while helping to ensure compliance. Using AI, it draws on work, people, and culture data to boost efficiency and productivity. For example, UKG Ready streamlines core HR functions by centralizing…N/A
    Pricing
    SAP Sales CloudUKG Ready
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SAP Sales CloudUKG Ready
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Features
    SAP Sales CloudUKG Ready
    Sales Force Automation
    Comparison of Sales Force Automation features of SAP Sales Cloud and UKG Ready
    Feature
    SAP Sales Cloud
    8.5
    154 Ratings
    8% above category average
    UKG Ready
    -
    Ratings
    Customer data management / contact management8.2146 Ratings00 Ratings
    Workflow management8.8147 Ratings00 Ratings
    Territory management8.1132 Ratings00 Ratings
    Opportunity management9.0144 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.3138 Ratings00 Ratings
    Contract management7.9133 Ratings00 Ratings
    Quote & order management8.6134 Ratings00 Ratings
    Interaction tracking9.0137 Ratings00 Ratings
    Channel / partner relationship management8.5131 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of SAP Sales Cloud and UKG Ready
    Feature
    SAP Sales Cloud
    8.9
    130 Ratings
    14% above category average
    UKG Ready
    -
    Ratings
    Case management8.7125 Ratings00 Ratings
    Call center management9.1114 Ratings00 Ratings
    Help desk management8.8115 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of SAP Sales Cloud and UKG Ready
    Feature
    SAP Sales Cloud
    8.0
    132 Ratings
    3% above category average
    UKG Ready
    -
    Ratings
    Lead management8.0131 Ratings00 Ratings
    Email marketing7.9112 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of SAP Sales Cloud and UKG Ready
    Feature
    SAP Sales Cloud
    8.3
    144 Ratings
    8% above category average
    UKG Ready
    -
    Ratings
    Task management8.4136 Ratings00 Ratings
    Billing and invoicing management8.4113 Ratings00 Ratings
    Reporting8.1132 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of SAP Sales Cloud and UKG Ready
    Feature
    SAP Sales Cloud
    8.4
    142 Ratings
    9% above category average
    UKG Ready
    -
    Ratings
    Forecasting8.1132 Ratings00 Ratings
    Pipeline visualization9.0132 Ratings00 Ratings
    Customizable reports8.0137 Ratings00 Ratings
    Customization
    Comparison of Customization features of SAP Sales Cloud and UKG Ready
    Feature
    SAP Sales Cloud
    8.2
    139 Ratings
    7% above category average
    UKG Ready
    -
    Ratings
    Custom fields8.0139 Ratings00 Ratings
    Custom objects7.9132 Ratings00 Ratings
    Scripting environment8.6115 Ratings00 Ratings
    API for custom integration8.3123 Ratings00 Ratings
    Security
    Comparison of Security features of SAP Sales Cloud and UKG Ready
    Feature
    SAP Sales Cloud
    9.2
    142 Ratings
    9% above category average
    UKG Ready
    -
    Ratings
    Single sign-on capability9.3136 Ratings00 Ratings
    Role-based user permissions9.1136 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of SAP Sales Cloud and UKG Ready
    Feature
    SAP Sales Cloud
    9.0
    98 Ratings
    18% above category average
    UKG Ready
    -
    Ratings
    Social data8.698 Ratings00 Ratings
    Social engagement9.494 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of SAP Sales Cloud and UKG Ready
    Feature
    SAP Sales Cloud
    8.5
    117 Ratings
    12% above category average
    UKG Ready
    -
    Ratings
    Marketing automation8.3113 Ratings00 Ratings
    Compensation management8.793 Ratings00 Ratings
    Platform
    Comparison of Platform features of SAP Sales Cloud and UKG Ready
    Feature
    SAP Sales Cloud
    8.1
    123 Ratings
    6% above category average
    UKG Ready
    -
    Ratings
    Mobile access8.1123 Ratings00 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of SAP Sales Cloud and UKG Ready
    Feature
    SAP Sales Cloud
    -
    Ratings
    UKG Ready
    7.8
    265 Ratings
    5% below category average
    Employee demographic data00 Ratings8.8236 Ratings
    Employment history00 Ratings8.2227 Ratings
    Job profiles and administration00 Ratings8.1231 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings7.5214 Ratings
    Organizational charting00 Ratings5.8176 Ratings
    Organization and location management00 Ratings7.8202 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings8.1173 Ratings
    Payroll Management
    Comparison of Payroll Management features of SAP Sales Cloud and UKG Ready
    Feature
    SAP Sales Cloud
    -
    Ratings
    UKG Ready
    8.2
    257 Ratings
    0% above category average
    Pay calculation00 Ratings9.0237 Ratings
    Support for external payroll vendors00 Ratings6.8144 Ratings
    Off-cycle/On-Demand payment00 Ratings8.1130 Ratings
    Benefit plan administration00 Ratings7.9191 Ratings
    Direct deposit files00 Ratings9.0200 Ratings
    Salary revision and increment management00 Ratings8.3180 Ratings
    Reimbursement management00 Ratings8.48 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of SAP Sales Cloud and UKG Ready
    Feature
    SAP Sales Cloud
    -
    Ratings
    UKG Ready
    8.1
    232 Ratings
    2% below category average
    Approval workflow00 Ratings8.2214 Ratings
    Balance details00 Ratings7.6222 Ratings
    Annual carry-forward and encashment00 Ratings8.5191 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of SAP Sales Cloud and UKG Ready
    Feature
    SAP Sales Cloud
    -
    Ratings
    UKG Ready
    8.1
    245 Ratings
    2% below category average
    View and generate pay and benefit information00 Ratings8.5226 Ratings
    Update personal information00 Ratings8.4233 Ratings
    View company policy documentation00 Ratings7.7193 Ratings
    Employee recognition00 Ratings7.88 Ratings
    View job history00 Ratings8.0200 Ratings
    Asset Management
    Comparison of Asset Management features of SAP Sales Cloud and UKG Ready
    Feature
    SAP Sales Cloud
    -
    Ratings
    UKG Ready
    8.0
    94 Ratings
    0% below category average
    Tracking of all physical assets00 Ratings8.094 Ratings
    HR Reporting
    Comparison of HR Reporting features of SAP Sales Cloud and UKG Ready
    Feature
    SAP Sales Cloud
    -
    Ratings
    UKG Ready
    7.7
    246 Ratings
    1% above category average
    Report builder00 Ratings8.0241 Ratings
    Pre-built reports00 Ratings7.8241 Ratings
    Ability to combine HR data with external data00 Ratings7.413 Ratings
    Onboarding
    Comparison of Onboarding features of SAP Sales Cloud and UKG Ready
    Feature
    SAP Sales Cloud
    -
    Ratings
    UKG Ready
    7.4
    174 Ratings
    8% below category average
    New hire portal00 Ratings7.7173 Ratings
    Manager tracking tools00 Ratings7.2145 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of SAP Sales Cloud and UKG Ready
    Feature
    SAP Sales Cloud
    -
    Ratings
    UKG Ready
    7.8
    110 Ratings
    3% below category average
    Corporate goal setting00 Ratings8.68 Ratings
    Individual goal setting00 Ratings7.1102 Ratings
    Line-of sight-visibility00 Ratings8.310 Ratings
    Performance tracking00 Ratings7.3108 Ratings
    Performance Management
    Comparison of Performance Management features of SAP Sales Cloud and UKG Ready
    Feature
    SAP Sales Cloud
    -
    Ratings
    UKG Ready
    7.8
    136 Ratings
    2% below category average
    Performance plans00 Ratings7.7124 Ratings
    Performance improvement plans00 Ratings7.6111 Ratings
    Review status tracking00 Ratings7.9121 Ratings
    Review reminders00 Ratings8.0127 Ratings
    Multiple review frequency00 Ratings7.9111 Ratings
    Succession Planning
    Comparison of Succession Planning features of SAP Sales Cloud and UKG Ready
    Feature
    SAP Sales Cloud
    -
    Ratings
    UKG Ready
    7.6
    57 Ratings
    3% below category average
    Create succession plans/pools00 Ratings7.448 Ratings
    Candidate ranking00 Ratings7.530 Ratings
    Candidate search00 Ratings7.835 Ratings
    Candidate development00 Ratings7.830 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of SAP Sales Cloud and UKG Ready
    Feature
    SAP Sales Cloud
    -
    Ratings
    UKG Ready
    7.8
    140 Ratings
    2% below category average
    Job Requisition Management00 Ratings8.0121 Ratings
    Company Website Posting00 Ratings8.3116 Ratings
    Publish to Social Media00 Ratings7.889 Ratings
    Job Search Site Posting00 Ratings7.996 Ratings
    Duplicate Candidate Prevention00 Ratings6.891 Ratings
    Applicant Tracking00 Ratings8.1121 Ratings
    Notifications and Alerts00 Ratings7.8129 Ratings
    Best Alternatives
    SAP Sales CloudUKG Ready
    Small Businesses
    Salesflare
    Score10 out of 10
    UZIO
    Score9.3 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Zoho People
    Score8.6 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP Sales CloudUKG Ready
    Likelihood to Recommend
    8.4
    (165 ratings)
    8.2
    (293 ratings)
    Likelihood to Renew
    8.2
    (15 ratings)
    8.0
    (19 ratings)
    Usability
    7.0
    (12 ratings)
    8.1
    (176 ratings)
    Availability
    9.1
    (2 ratings)
    5.0
    (4 ratings)
    Performance
    9.1
    (2 ratings)
    5.0
    (8 ratings)
    Support Rating
    5.8
    (13 ratings)
    5.0
    (75 ratings)
    In-Person Training
    -
    (0 ratings)
    7.8
    (2 ratings)
    Online Training
    9.1
    (3 ratings)
    6.0
    (4 ratings)
    Implementation Rating
    7.5
    (4 ratings)
    5.0
    (11 ratings)
    Configurability
    9.1
    (1 ratings)
    5.0
    (5 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    6.2
    (137 ratings)
    Product Scalability
    8.5
    (123 ratings)
    3.0
    (4 ratings)
    Professional Services
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    5.0
    (4 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    5.0
    (4 ratings)
    User Testimonials
    SAP Sales CloudUKG Ready
    Likelihood to Recommend
    SAP
    SAP Sales Cloud is highly suited for manufacturing and distribution enterprises and especially for people and companies who are already into SAP architecture. It is also great for industries which are consumer-packaged goods oriented, and it is highly structured for B2B sales which has predictive pipelines. I would say it is less suited for hyper growth or newer startups, especially people who are not familiar with the SAP ERP. It is multi-dimensional and has complex matrix structures, so it is a bit difficult to learn, and it might be daunting for new people.
    Incentivized
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    UKG
    UKG Ready is perfect for large or complex businesses who need completely customisable people management systems that are adapted to them (rather than the other way around). If you can think of a workflow, UKG Ready can probably do it, but everything takes time to build and there isnt a lot of support for that. If you have the resources, get someone to build and implement it for you. What you will struggle with is that there is not enough support tools or videos about how to use all the customisation features and you get stuck in all sorts of rabbit holes trying to figure out what controls what
    Incentivized
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    Pros
    SAP
    • I love its ability to automate the entire sales process for us.
    • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
    • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
    Incentivized
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    UKG
    • The mobile app experience is terrific. Once the employees figured out the navigation, they now prefer the app over the web version. The app mirrors the web version, although the navigation is somewhat compressed due to the mobile view. Other than that, the tools in the app work exactly as the web.
    • Reporting - there hasn't been a time when I couldn't run a report on the information I needed. And the reports dashboard is very robust - my most important reports were already built in the system. I saved so much time because I didn't have to cobble together the data from multiple reports or contact support to build the report for me.
    • Community page - I log into UKG's Community page daily. I learn so much from experienced UKG users and the UKG moderators are quick to provide answers and best practices. When I have a question about how to use a feature in UKG Ready, my first stop is the Community - I almost always find what I need without the need to submit a ticket/case or call Support. When I can't find what I need using Community, I can trust that Support will be responsive and helpful. For example, I needed help learning how our onboarding process was configured and submitted a case for assistance. The representative scheduled multiple meetings with me to help me not only navigate the onboarding setup but also to teach me how to revise the associated workflows and test the changes. I was also able to ensure our onboarding was set up correctly as well as modify it as needed.
    • Employee Self-Service - Once employees were trained to find their HR Actions tool, they quickly adapted to submitting their requests through UKG Ready rather than asking for help from an admin. Now, they readily submit change requests to update their direct deposit, address, and withholding. Sure, they still need a little help from time to time, but employees are initiating these changes without the need for payroll or HR to chase down signatures or paperwork.
    Incentivized
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    Cons
    SAP
    • One area of concern is the many data silos that are present within SAP sales cloud
    • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
    • The product is quite vast and a lot more learning material and knowledge base documents are required.
    Read full review
    UKG
    • Custom reporting is not intuitive
    • Learning and training is poor and has not provided our team with a way to approach our problems in a cost-effective and meaningful way
    • Consistent glitches in some areas result in errors that persist through multiple payrolls despite a thorough review of all settings
    • Reports don't live in the same place, multiple types of reports exist in multiple places with little explanation of the difference. We often build custom reports only to have them disappear or have to spend a long time trying to find them.
    Incentivized
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    Likelihood to Renew
    SAP
    SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
    Incentivized
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    UKG
    We plan to renew our support and use of UKG Ready each year unless it becomes unavailable or the district seeks another vendor. As of now, there are no plans to changes vendors. The district staff is now familiar with using UKG. Another vendor will need to meet the same expectations we have come to enjoy with using UKG
    Incentivized
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    Usability
    SAP
    In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
    Incentivized
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    UKG
    UKG is Easy to use. as an employee i can easily clock in and out. i can find my next pay day on the first page. it allows me to see requested PTO on the calendar and shows my available hrs. UKG allows me to easily see my paycheck information and worked hrs.
    Incentivized
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    Reliability and Availability
    SAP
    Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
    Read full review
    UKG
    The system seems very stable. Being hosted in the cloud, we are vulnerable to internet speeds and busy times. The system has been down a couple times over the 3 months we have been live, but Kronos resolved the issues very quickly. To have access from a desktop, tablet, time clock, or phone app is one of the best features....users have almost NO REASON they can't clock in.
    Incentivized
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    Performance
    SAP
    No answers on this topic
    UKG
    We were always told that Kronos was the best, but there are reports that we got out of ADP and other payroll providers that we cannot get out of Kronos. One example is a report of Productive/Non-productive hours by department. We also need the dollar amount associated with the hours. This is information that is required on our cost report and we were told that that report is unavailable. It is very frustrating when I can't get what I need.
    Incentivized
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    Support Rating
    SAP
    SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
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    UKG
    If I was only rating support itself that would be a 10. Every support case I have entered has been addressed efficiently and with the desired result. On the implementation and transition to support there were multiple issues that those doing the implementation or transition could not answer or workflows and various settings left undone only to be discovered later. We implemented 3 different modules and the expertise we got for each one varied widely.
    Incentivized
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    In-Person Training
    SAP
    No answers on this topic
    UKG
    Our in-person training was a hybrid. Live online training with an instructor. They were very knowledgeable of the product & the area they were training on. I asked several specific questions and if they didn't know the answer immediately they followed up after class.
    Incentivized
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    Online Training
    SAP
    Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
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    UKG
    Pretty good online training, you have many how to options and can watch them several times. It can be hard at times to dig through the amount of data online but can usually find what you are looking for. Also you can download documentation for setting up the profiles and policies.
    Incentivized
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    Implementation Rating
    SAP
    I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
    Incentivized
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    UKG
    Make sure the people who are doing the build have extensive knowledge on employment law and asking the right questions. I would bet that the people who helped with our builds did not read any of our employment contracts or ordinances; and when I asked questions about how other companies handled certain basic dictates from federal employment laws, they didn't have any idea what FMLA, FLSA, etc were.
    Incentivized
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    Alternatives Considered
    SAP
    These other products are not fully focused on sales. Of course you can create a workflow for your employees but they have too much info that youll probably won't end Up using. Also their AI assistance is not that accurate when you need some advice or personalized Insights. That's why we swapped to another software that was focused on the sales funnel.
    Incentivized
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    UKG
    UKG Ready is much more user friendly. We like the functionality of the platform and look. Visually, it is more appealing to our employees. The pre-built reports have been great, and the ability to create or modify them to our needs is appreciated and easy to navigate, making changes and saving different views for reports.
    Incentivized
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    Scalability
    SAP
    1. It much needed to the end-user like sales person and marketing team to read the real time analysis for better decision making and deal closing. 2. Cost calculation and tracking becomes easier on go. 3. HR department, sales and marketing teams are getting insights for further improvement of the process of sales and conversion rate. 4. Easier to know customer behavior and taste.
    Incentivized
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    UKG
    Thus far we are able to add as many users as necessary, implement 3 different bargaining units, 5 different types of user groups. Very flexible.
    Incentivized
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    Return on Investment
    SAP
    • Integration with additional sales tools, such as LinkedIn Sales Navigator, greatly improves the speed and efficiency of our entire process.
    • Standard templates facilitate easy and efficient lead interaction.
    • The time is reduced and representative job productivity increases when SAP Sales Cloud is used.
    Incentivized
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    UKG
    • The system has allowed us to understand what goes into background vendors and helped us transition in a troubled time.
    • The system has allows us to move forms to custom forms vs using Docusign.
    • The system has helped us cut back on paper usage and storing folders.
    Incentivized
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    ScreenShots

    SAP Sales Cloud Screenshots

    Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization

    UKG Ready Screenshots

    Screenshot of the employee mobile interface.Screenshot of trust index survey results.Screenshot of the manager dashboard.Screenshot of payroll analytics.