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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    TeamViewer

    Score8.6 out of 10
    N/ATeamviewer offers secure remote access, IT support and device management on a scalable platform. It speeds up problem resolution, reduces downtime and enhances control through automation, unattended access and complete visibility of every device and location.

    $299

    per year

    Text-Em-All

    Score9.8 out of 10
    Small Businesses (1-50 employees)
    Text-Em-All, headquartered in Frisco, delivers personalized, informational, emergency mass text messages and phone calls, whether they’re going to five people or 50,000.

    $0.05

    cents

    Pricing
    TeamViewerText-Em-All
    Editions & Modules
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    Starter
    $0
    Credits
    $0.05
    per credit
    Monthly
    $19
    per month
    Offerings
    Pricing Offerings
    TeamViewerText-Em-All
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Text-Em-All offers a variety of pricing plans to cater to different user needs. The monthly plan starts at $19, with pricing based on group size, making it ideal for consistent senders who reach the same group(s) each month as often as needed. Plans provide access to the full range of Text-Em-All features, to ensure a comprehensive messaging experience. Additionally, the platform offers credits, or pay-as-you-go pricing model, with costs ranging from 5¢ to 9¢ per credit, suitable for users with occasional or high-volume messaging needs. To help potential customers evaluate the service, Text-Em-All offers a free account so users can evaluate and try the service with 25 free credits.
    More Pricing Information
    Community Pulse
    TeamViewerText-Em-All
    Considered Both Products
    TeamViewer
    No answer on this topic
    Text-Em-All
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    383 Answers
    100%
    Would buy again
    216 Answers
    Delivers good value for the price
    88%
    Delivers good value for the price
    354 Answers
    98%
    Delivers good value for the price
    197 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    417 Answers
    98%
    Happy with the feature set
    213 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    288 Answers
    99%
    Lived up to sales and marketing promises
    172 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    356 Answers
    98%
    Implementation went as expected
    184 Answers
    Features
    TeamViewerText-Em-All
    Security
    Comparison of Security features of TeamViewer and Text-Em-All
    Feature
    TeamViewer
    8.8
    68 Ratings
    0% above category average
    Text-Em-All
    -
    Ratings
    Role-based user permissions8.869 Ratings00 Ratings
    Remote Administration
    Comparison of Remote Administration features of TeamViewer and Text-Em-All
    Feature
    TeamViewer
    8.9
    553 Ratings
    4% above category average
    Text-Em-All
    -
    Ratings
    File transfer8.9521 Ratings00 Ratings
    Instant message8.8481 Ratings00 Ratings
    Access to sleeping/powered-off computers7.5366 Ratings00 Ratings
    Session record8.4376 Ratings00 Ratings
    Annotations8.2143 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of TeamViewer and Text-Em-All
    Feature
    TeamViewer
    8.0
    48 Ratings
    1% below category average
    Text-Em-All
    -
    Ratings
    Third-party software integrations8.048 Ratings00 Ratings
    Remote Access
    Comparison of Remote Access features of TeamViewer and Text-Em-All
    Feature
    TeamViewer
    8.6
    81 Ratings
    5% above category average
    Text-Em-All
    -
    Ratings
    Attended device access9.180 Ratings00 Ratings
    Unattended device access8.777 Ratings00 Ratings
    Mobile device access8.071 Ratings00 Ratings
    Virtual device access8.667 Ratings00 Ratings
    Multiple-display support8.668 Ratings00 Ratings
    Multiple concurrent sessions8.470 Ratings00 Ratings
    Emergency Notification System
    Comparison of Emergency Notification System features of TeamViewer and Text-Em-All
    Feature
    TeamViewer
    -
    Ratings
    Text-Em-All
    8.2
    26 Ratings
    2% below category average
    Mass Notification00 Ratings8.924 Ratings
    Multi-Channel Delivery00 Ratings8.423 Ratings
    Customization and Templates00 Ratings8.123 Ratings
    Geo-Targeting00 Ratings9.09 Ratings
    Multi-Language Support00 Ratings7.89 Ratings
    Emergency Contacts Database00 Ratings8.414 Ratings
    Two-Way Communication00 Ratings7.924 Ratings
    Notification Reporting and Analytics00 Ratings7.826 Ratings
    Integration with External Systems00 Ratings7.917 Ratings
    Mobile Notifications00 Ratings7.620 Ratings
    Best Alternatives
    TeamViewerText-Em-All
    Small Businesses
    LogMeIn Rescue
    Score8.2 out of 10
    No answers on this topic
    Medium-sized Companies
    BeyondTrust Remote Support
    Score8.6 out of 10
    No answers on this topic
    Enterprises
    BeyondTrust Remote Support
    Score8.6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    TeamViewerText-Em-All
    Likelihood to Recommend
    8.8
    (611 ratings)
    9.8
    (215 ratings)
    Likelihood to Renew
    8.1
    (68 ratings)
    8.8
    (12 ratings)
    Usability
    9.0
    (59 ratings)
    9.2
    (10 ratings)
    Availability
    9.1
    (6 ratings)
    9.1
    (2 ratings)
    Performance
    9.1
    (6 ratings)
    8.2
    (1 ratings)
    Support Rating
    9.2
    (51 ratings)
    9.6
    (113 ratings)
    In-Person Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.7
    (166 ratings)
    9.4
    (6 ratings)
    Configurability
    8.4
    (5 ratings)
    7.2
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (2 ratings)
    Ease of integration
    9.1
    (5 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (6 ratings)
    9.1
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    8.9
    (6 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    9.1
    (6 ratings)
    9.1
    (1 ratings)
    User Testimonials
    TeamViewerText-Em-All
    Likelihood to Recommend
    TeamViewer
    I would definitely recommend it, and that's why I've stuck with it so long: continuous improvement. Now AI has fully embraced it to help with faster monitoring and Troubleshooting, saving me a huge amount of time and effort. Affordable to use for both personal and Professional work to assist colleagues from different workstations.
    Read full review
    Text-Em-All
    We have found them to be very good for immediate communication of a brief message to a large number of people at once. Thus, it works perfectly for a neighborhood association. It may not be suitable for longer messages or situations with excessive notifications.
    Incentivized
    Read full review
    Pros
    TeamViewer
    • It is secure and eliminates the need for VPN for remote users.
    • It offers a 2FA to insure that security is strong for our system.
    • Can save time with file transfer syncs for labels, batches and other files.
    • It supports multi device and cross platform usage within our warehouse.
    Incentivized
    Read full review
    Text-Em-All
    • Scheduled delivery: works as it should every time and is SUPER convenient.
    • Mass contact upload: I was able to pull a report to excel and it loaded PERFECTLY to ‘Contacts’
    • Feedback: if anyone doesn’t get the message, I will know almost immediately.
    Incentivized
    Read full review
    Cons
    TeamViewer
    • MFA could be a lot better when connecting to the remote device. If a phone is added to security for the remote worker, then the admin cannot use Easy Access to access the device without interaction with the remote worker. Admins should have access to remote devices via other MFA methods.
    • App updates sometimes cause unstable status and computer must be restarted.
    • OS updates often require additional user interaction before completing the sign-in process, leaving TeamViewer in an incomplete startup state and preventing the Remote Worker from accessing the device. An admin then has to remote into the device using another remote desktop access tool (Apple Remote Desktop, for instance) and bypass the user interaction screens, which allows the login process to complete and TeamViewer to start up fully. It would be best if the TeamViewer Host could connect even when the OS is prompting for user interaction (e.g., clicking OK on modal dialog boxes post-update).
    Incentivized
    Read full review
    Text-Em-All
    • My initial concern was regarding the "opt out" feature. I work with the senior population, and many of whom are not that tech-savvy. I have a couple of residents who had unintentionally opted out of messages thinking it was an individual message they were skipping. I would suggest that there be a clarifying question when a user chooses to opt out; it should default to opting out of a single message and survey the user to see if they would like to opt out of receiving additional messages. My residents were wondering why they were missing information and why I hadn't informed them of important dates and events.
    Incentivized
    Read full review
    Likelihood to Renew
    TeamViewer
    We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
    Incentivized
    Read full review
    Text-Em-All
    Text-Em-All is a great way to get messages to our associates versus posting on a memo board and hoping they see it. Very efficient. I would recommend this great tool to companies big or small as a form of business related communications. The only thing I would change is the ability to use more characters in the messages. And it would be a plus if you can translate to different languages in the app.
    Incentivized
    Read full review
    Usability
    TeamViewer
    TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
    Incentivized
    Read full review
    Text-Em-All
    It's fantastic. In general, it's a 10. But I give it a 7 because of the way I know it can improve. I save my workers' names in lists...and I have only the first and last name fields to classify them. I grade my workers based on their experiences and based on their jobs; so I use the last name field to group them. This could be easier by you adding another field.
    Incentivized
    Read full review
    Reliability and Availability
    TeamViewer
    TeamViewer has always been available when we needed to use it. We have not noticed any outages or periods where the software functions were unavailable.
    Incentivized
    Read full review
    Text-Em-All
    The availability of the text em all is amazing specially when we needed the most to spread out the word on an event that was happening.
    Incentivized
    Read full review
    Performance
    TeamViewer
    TeamViewer performance has always been very good. Pages load quickly and we can see what the remote engineers are doing on the computer in real time. This is very beneficial for our own technicians and engineers and helps their learning curve. Troubleshooting is much easier with TeamViewer. We have not noticed and lagging of our computers while using TeamViewer.
    Incentivized
    Read full review
    Text-Em-All
    I love the performance it provided us. Also, want to clarify that the time it takes to send out a mass text is amazing
    Incentivized
    Read full review
    Support Rating
    TeamViewer
    the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
    Incentivized
    Read full review
    Text-Em-All
    There have been few times over the last 18 years that I have had to make changes to our billing or deal with particular tech questions and I have never had any issues with their response time or ability to be helpful once the issues were communicated
    Incentivized
    Read full review
    In-Person Training
    TeamViewer
    As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
    Incentivized
    Read full review
    Text-Em-All
    No answers on this topic
    Online Training
    TeamViewer
    I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
    Read full review
    Text-Em-All
    No answers on this topic
    Implementation Rating
    TeamViewer
    TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well.
    Incentivized
    Read full review
    Text-Em-All
    This was the best way we were able to reach out to everyone we wanted to, being that there were some not tech-sabi elderly people. This was a better way for them to be able to get the information they needed.
    Incentivized
    Read full review
    Alternatives Considered
    TeamViewer
    TeamViewer's cost is much lower than that of other solutions, and its security is far superior to RemotePC's. TeamViewer is also a request-based remote session manager, unlike other software that allows indefinite connection time. TeamViewer's free version makes it even better for one end of the group to find support, while the other end has the paid version.
    Incentivized
    Read full review
    Text-Em-All
    Our last provider was costly for what we needed. We need the ability to text, and that's it. The sense was challenging to navigate; I had to sign a one-year contract and pay thousands upfront. Text-em-all has been the best thing.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    TeamViewer
    No answers on this topic
    Text-Em-All
    Seems like a fair price for the product
    Incentivized
    Read full review
    Scalability
    TeamViewer
    Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
    Incentivized
    Read full review
    Text-Em-All
    We have never had a problem being able to use Text em all when we needed it
    Incentivized
    Read full review
    Return on Investment
    TeamViewer
    It took about 3 months.
    • Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
    • Remotely accessing devices in our office allows employees to stay productive while working from home.
    • TeamViewer helps us to collaborate with other firms for projects we're doing.
    Incentivized
    Read full review
    Text-Em-All
    • We definitely have a higher response rate when we contact applicants via text message; it seems to be the thing people check more often than email now.
    • It saves us a lot of time wasted before with "phone tag" when employees are unable to immediately to take a call.
    Incentivized
    Read full review
    ScreenShots

    TeamViewer Screenshots

    Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of AI, automation and remediation.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations.

    Text-Em-All Screenshots

    Screenshot of broadcast creation.Screenshot of the interface to add contacts.Screenshot of where to broadcast results.Screenshot of broadcast details.Screenshot of the contact management interface.Screenshot of two-way conversations.